jobs

Gallen Hospitality

About the roleKey Responsibilities:<ul><li>Greet and check in guests in a warm, professional manner</li><li>Manage phone, email, and online reservation inquiries</li><li>Update and maintain room availability using our booking system</li><li>Process payments and issue invoices</li><li>Provide information about hotel services, local attractions, and transportation</li><li>Coordinate with housekeeping and other departments to ensure smooth guest experiences</li><li>Handle guest concerns and resolve issues promptly</li></ul>Requirements:<ul><li>Previous experience in hotel reception or reservations preferred</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in hotel booking systems (e.g., protel, Opera etc.) is a plus</li><li>Ability to multitask and remain calm under pressure</li><li>Fluent in English; additional languages are a plus</li><li>Flexibility to work shifts, including evenings, weekends, and holidays</li></ul>What you will needRequired criteria<ul><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and remain calm under pressure</li><li>Fluent in English</li><li>Flexibility to work shifts, including evenings, weekends, and holidays</li></ul>

Part-time

Hotel Receptionist / Reservations Agent

EPS Group

EPS Group has an immediate vacancy for a part time Receptionist based from our Mallow head office.Key Responsibilities:<ul><li>Meet and greet clients at reception</li><li>Manage a busy switchboard</li><li>General management of reception in all aspects</li><li>Liaise with and provide administrative support to the accounts department and other departments as necessary</li><li>Ensure the smooth running of the office e.g. organising couriers, domestic maintenance, archiving and any other duties as required</li><li>Meeting room bookings and set-up including catering arrangements</li><li>Organising incoming and outgoing post</li></ul>Key Competencies and Skills:<ul><li>Deal with a high volume of phone calls in a professional manner</li><li>Be punctual and reliable</li><li>Possess a strong telephone manner at all times</li><li>Demonstrate a professional approach to people without exception from employees to visitors, customers, clients, subcontractors</li><li>Be pleasant and have a proficient and skilled approach to both tasks and people</li><li>Display a flexible and efficient approach to all duties involved</li><li>Carry out any other duties that may be assigned to you by the company from time to time.</li></ul>Qualifications:<ul><li>2-3years experience in a similar Receptionist/Administration role</li><li>Hold a relevant secretarial/administration qualification and have achieved an excellent level of proficiency in same is desirable</li><li>Proficiency in Microsoft office suite, including e-mail, word, excel is essential.</li><li>Have exceptional interpersonal, communication and organisational skills with strong attention to detail</li><li>Have the ability to work on your own initiative as well as part of the wider administration team</li><li>Fluency in English, both verbal and written, is a pre-requisite for this role</li></ul>Compensation Package:<ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development and career growth</li><li>CPD accredited employer</li><li>A collaborative and supportive work environment</li><li>Laptop or desktop and work mobile phone provided</li><li>Flexible working options, dependent on location and role requirements</li><li>See company website for more information on the benefits of working in EPS Group</li></ul>CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

Receptionist jobs

Receptionist jobs

Hotel Receptionist / Reservations Agent

Receptionist