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Parts Advisor

Agnew GroupBelfast Audi, 80 Sydenham Road, Antrim

Your skill set: Essential: • Minimum of 6 months’ previous experience gained in a Motor Factors or Dealer retail parts environment. • A practical knowledge of computerised systems • Excellent organisation and administrative skills • Good presentation i.e., be able to uphold high levels of customer care, excellent communication skills and well-presented application form. • Previous experience in a computerised goods inwards environment Desirable: • A good understanding of stock handling and returns to manufacturer procedures. • Knowledge of Audi systems • Experience of Kerridge Key Responsibilities: The following responsibilities are core to the effective performance of all Parts Persons working within the Audi Brand. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. Customer Service and Satisfaction • Welcome visiting customers and identify their needs with them. • Identify the exact details of the goods required, obtaining vehicle details as appropriate. • Retrieve the correct part, if in stock, or offer to order the part for the customer. • Be aware of and apply appropriately, any centre discounting policies using any allowable discretion. • Invoice the part to the customer and take payment as appropriate. If the customer is an account customer identify an order number and send to the Accounts Department for billing. • Maintain and update front counter displays and promotions. • Well in advance of service and repair bookings, retrieve job card and identify if parts need reordered. • One day before each job, requisition necessary stock and allocate to the vehicle. If required, assemble the complete order for the servicing staff. • If required, deliver parts to the service staff and source or place orders for additional parts required. • Contact customers, where required, to let them know of special offers and parts promotions. Stock Administration • Place orders in response to customer demand over and above PNS where specific situations require it. • In specific circumstances, where authorised, source parts with other Audi centres on interdealer arrangement and organise collection. • Check daily parts deliveries for damage & accuracy against the delivery notes and where necessary records discrepancies in the Parts Discrepancy System. • Locate parts to the appropriate bin locations, ensuring that trade deliveries are placed in the goods outwards or appropriate designated area. • Place any pre-paid parts in the “Customer Paid Bin”. • Inform customers by phone that their parts have arrived. Other Administration • File Audi information on parts and accessories. • Deal with parts no longer required for any reason, issuing credit notes and administering handling charges as necessary. Annual Stock Control • Ensure all workshop and retail parts are in their correct locations. • Ensure that all incoming stock is located properly. • Check off physical stock present. • Report stock damages or losses to the Parts Manager. • Re-site duplicated stock. Profitability / Cost Control • Development of personal knowledge and experience in order to improve profitability, customer satisfaction and efficiency. • Ensure that all parts and materials are accurately recorded on the job sheet. • Ensure warranty removed parts are correctly labelled and placed in the warranty storage area. • Any additional parts ordered to be approved by the Service Receptionist of Workshop Foreman. • All non-Audi products must be authorised by the Parts Manager/Administrator. • Take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.

18 hours agoPermanentFull-time

Compliance Co-ordinator

NorbrookMonaghan

Job Overview To assist in the day to day running of the Norbrook production facility and help improve output and efficiencies. Main Activities/Tasks

23 hours agoFull-timePermanent

Team Leader, Days

CedarGlen Road, Belfast, Antrim£17.29 per hour

Ref: 25-185-TL-TM-WEB Role: Team Leader - Days Location: The Mews, 143A Glen Road, Belfast BT11 8FU Salary: £17.29 per hour Contract: Permanent Hours: 37.5 hours per week (Rota basis – 3 x 12.5 hour shifts) We are currently offering a Welcome Bonus totalling up to £250 T&C’s apply The Service: The Mews is a PBS servce consisting 12 single-occupancy-apartments located in West-Belfast. The service provides Person-Centred approach through supported-living solutions to service-users with Learning-Disabilities/Autistic-Spectrum-Disorder/complex-needs. The Service operates unde PBS Framework and provides 24hr care/support. The Role: As part of the Living Options services, the Team Leader will be a part of the management team and will support the Registered Manager/Deputy Manager to meet the Domiciliary Care Agencies Regulations (Northern Ireland) 2007 and the DHSS&PS Domiciliary Care Agency Minimum Standards. They will ensure that NIHE "Supporting People" contractual requirements and standards are met and maintained. The Team leader will support the Registered Manager/Deputy Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs. They will support the Registered Manager and Deputy Manager to ensure the delivery of quality care and support. Team leaders will also support with the management budgets and resources effectively. The Team Leader will mentor and supervise the Support Team. Benefits 2. Two years’ previous experience in a social care setting providing support/care. 3. Working knowledge of the needs of people with learning disabilities. 4. Experience of behaviours which challenge and associated risks. 5. Effective communication and use of IT skills. Apply Online at: https://cedar-foundation.getgotjobs.co.uk/home Closing Date: Thursday, 10th July 2025 at 10:00 am. THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER Please note – The Cedar Foundation does not offer Sponsorship. #nijobs

1 day agoPermanent

Team Leader, Nights

CedarGlen Road, Belfast, Antrim£18.75 per hour

Ref: 25-184-NTL-TM-WEB Role: Team Leader - Nights Location: The Mews, t BT11 8FU Salary: £18.75 per hour Contract: Permanent Hours: 37.5 hours per week (Rota basis – 3 x 12.5 hour shifts) We are currently offering a Welcome Bonus totalling up to £250 T&C’s apply The Service: The Mews is a PBS servce consisting 12 single-occupancy-apartments located in West-Belfast. The service provides Person-Centred approach through supported-living solutions to service-users with Learning-Disabilities/Autistic-Spectrum-Disorder/complex-needs. The Service operates unde PBS Framework and provides 24hr care/support. The Role: As part of the Living Options services, the Team Leader will be a part of the management team and will support the Registered Manager/Deputy Manager to meet the Domiciliary Care Agencies Regulations (Northern Ireland) 2007 and the DHSS&PS Domiciliary Care Agency Minimum Standards. They will ensure that NIHE "Supporting People" contractual requirements and standards are met and maintained. The Team leader will support the Registered Manager/Deputy Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs. They will support the Registered Manager and Deputy Manager to ensure the delivery of quality care and support. Team leaders will also support with the management budgets and resources effectively. The Team Leader will mentor and supervise the Support Team. Benefits 2. Two years’ previous experience in a social care setting providing support/care. 3. Working knowledge of the needs of people with learning disabilities. 4. Experience of behaviours which challenge and associated risks. 5. Effective communication and use of IT skills. Apply Online at: https://cedar-foundation.getgotjobs.co.uk/home Closing Date: Thursday, 10th July 2025 at 10am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER Please note – The Cedar Foundation does not offer Sponsorship. #nijobs

1 day agoPermanent

Regulatory Affairs Specialist

RandoxAntrim, Antrim

Regulatory Affairs Specialist – (Job Ref: 25N/REGS) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have an exciting career opportunity for a Regulatory Affairs Specialist within our regulatory affairs team. Location : Randox Science Park, 30 Randalstown Rd, Antrim, BT41 4FL. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours over four days per week: Monday to Thursday, 8am to 6.40pm. What does this role involve? The main function of this role is to provide regulatory support to ensure compliance with all relevant regulations. The main duties of the role include:  • Review websites on a regular basis to monitor updates to regulations and standards and to ensure any new relevant publications are purchased and reviewed. • Review new / updated publications and summarise impact to the company. • Present new publications to the Impact Assessment Team, take minutes of the Impact Assessment meeting and track actions from the meeting. • Ensure regulatory procedures comply with all applicable regulatory regulations and harmonised standards. • Advise teams of updates to regulations and advise them what is required. • Maintain the library of regulations and standards. • Assist with the preparation and update of regulatory assessments for new devices. • Work with relevant departments to maintain the life-cycle of documents for Randox Products. • Perform detailed format reviews of the technical files to ensure consistency. • Perform annual reviews of technical files and medical device files. • Review and approval of product labelling (IFU, labels).  • Provide regulatory support for customers, distributors and OEM partners. • Work with the QA & Regulatory teams to ensure regulatory compliance and licenses are maintained. Who can apply? Essential criteria: • Educated to degree level in a Science or Engineering related discipline, or relevant experience.  • Strong IT skills, including the use of Microsoft Office packages.  • Experience with interpretation of technical information and performance data. Desirable: • Experience in a controlled manufacturing or analytical environment.  • Experience of working in a highly regulated industry e.g. ISO13485, IVDR 2017/746, or similar standards. • Experience in preparing technical files. • Experience in registering IVD products and CDx products in US, Europe, China and Japan. • Knowledge of In vitro diagnostics (IVD) devices This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

1 day agoFull-timePermanent

Product Registration Officer

RandoxAntrim, Antrim

Product Registration Officer – (Job Ref: 25N/PRDR) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have an exciting career opportunity for a Product Registration Officer within our regulatory affairs team. Location : Randox Science Park, 30 Randalstown Rd, Antrim, BT41 4FL. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours over four days per week: Monday to Thursday, 8am to 6.40pm. What does this role involve? The main function of this role is to assist with national and international product registrations for Randox products. The main duties of the role include:  • Assist with all requirements of registering the Randox product line directly in Europe, Brazil, Canada, China, Saudi Arabia, Australia, Malaysia, South Korea and USA etc. • Prepare regulatory documentation, review and interpret previous regulatory documents, technical information and performance data to ensure compliance with national/ international regulations and standards. • Compile, submit and follow up on registration files to obtain and maintain marketing authorisations for IVD Medical Devices and to manage them throughout the life-cycle and respond to questions from the various regulatory authorities. • Support the Technical writers with updating technical files.  • Assisting with the IVDR CE marking process. • Provide regulatory support when required and ensure that customers, distributor and OEM partners are serviced at the highest level of satisfaction through quality service and quick responses. • Coordinate the legalisation of registration documents. • Prepare regulatory assessments for new products and assess the impact of changes on current registration. • Perform detailed format reviews of the technical files to ensure consistency. • Review and approval of product labelling (IFU, labels).  • Provide regulatory support for customers, distributors and OEM partners. • Work with the QA & Regulatory teams to ensure regulatory compliance and licenses are maintained. Who can apply? Essential criteria: • Educated to degree level in a Science or Engineering related discipline, or relevant experience.  • Strong IT skills, including the use of Microsoft Office packages.  • Experience with interpretation of technical information and performance data. Desirable: • Experience in a controlled manufacturing or analytical environment.  • Experience of working in a highly regulated industry e.g. ISO13485, IVDR 2017/746, or similar standards. • Experience in preparing technical files. • Experience in registering IVD products and CDx products in US, Europe, China and Japan. • Knowledge of In vitro diagnostics (IVD) devices This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

1 day agoFull-timePermanent

Duty Manager

Armagh City, Banbridge & Craigavon Borough CouncilDromore Community Centre, Banbridge, Armagh£37,035 - £38,626 per year

JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Duty Manager, you will be responsible for leading the team in the delivery of an excellent customer experience. You will engage positively with staff and customers, understanding and meeting their needs as appropriate. You are responsible for the day-to-day operation and performance of a dry site(s), the management of the teams and the implementation of the agreed Service Plan. MAIN DUTIES AND RESPONSIBILITIES: 1. Manage the site(s) ensuring the adequate resourcing and efficient use of staff and resources in operating, developing and promoting the facilities, including staff rotas. 2. Recruit, lead and develop staff to ensure that they and any employees for which they are responsible: • Effectively manage their teams, positively contributing to wellbeing and high levels of employee engagement; • Implement and review appropriate training and development programmes for employees to ensure sufficient skills, capacity and knowledge within the service. • Operate within Council policies and procedures; • Deliver services in the most efficient and equitable manner and in accordance with Council governance and financial regulations; • Efficiently and effectively manage available resources; • Deliver their agreed performance targets; • Work in a corporate and collaborative way with other services and departments. 3. Responsible for organising and delivering induction training for new staff. 4. Responsible for organising and facilitating work placements and other employability programs. 5. Manage staff to ensure a continuous improvement culture. 6. Assist with the development of and implement the agreed Service Plans and SLA’s. 7. Be responsible for the management of the business unit ensuring it is managed to a high standard. Monitor and review performance against agreed performance targets. 8. Be responsible for updating and implementing all Normal Operating Procedures and Operating Standards, Emergency Action Plans, Technical Operating Procedures (equipment and plant operating instructions) and health and safety systems (risk assessments, etc.) are compliant with Council policy and regulatory standards and that checks and records are in place. 9. Ensure that all equipment, plant and operational procedures are operating safely, manage failures/breakdowns and take all necessary actions. 10. Implement health & safety and safeguarding systems within the site(s). 11. Ensure staff adhere to all cash-handling and reconciliation procedures. Liaising with audit and finance to ensure best practice. 12. Liaise with contractors whilst on site. 13. Operate as a key holder, opening and closing the facility, ensuring that the building is safe to use for customers on opening, and secure on closing. Respond to emergency call outs as necessary. 14. Work with management team to implement the cultural change necessary to ensure the Centre’s success. 15. Liaise with customers, deal with any appropriate incidents, accidents, complaints or queries and escalate as appropriate. 16. Actively participate in marketing/sales plans to maximise usage and income. 17. Promote and/or sell all products and activities within the site(s) and within the Leisure Services portfolio. 18. Be flexible and collaborative and actively support all colleagues and other activities or processes, which impact on the performance of the Centre. Qualifications and training • Third level qualification in a relevant discipline. Applicants who do not possess a relevant 3rd level qualification must demonstrate five years’ relevant experience as below Experience • Two years’ experience of supervising a team of staff to include each of the following: ▪ Identifying and resolving service delivery issues and implementing improvements to services; ▪ Persuading/influencing and implementing change; ▪ Understanding of HR policies and processes and experience of implementing them; ▪ Identifying and successfully achieving increased income and/or efficiencies. Key skills, knowledge and attributes • Ability to identify and implement change; • Excellent oral and written communication skills; • Excellent planning and organisational skills; • Visible supervisory skills, with the ability to motivate others to achieve positive change; • Flexible approach to work demands; • Understanding of health and safety requirements. Driving Access to a form of transport in order to meet the requirements of the post. Working Arrangements/Flexibility 37 hours per week. The post holder will be required to work outside normal hours including Bank Holidays, evenings and weekends and will be required to respond to out-of-hours enquiries to facilitate the needs of the Service.

1 day agoPermanent

Customer Service Advisor

Prestige Insurance Holdings LtdNewtownabbey, AntrimUp to £24,000 per year

Purpose: To provide administrative support to the department, ensuring it operates effectively and efficiently. Summary of Duties ·        Providing full administrative support to the car hire department. ·        Provide customer service and support. ·        Manage payments and invoicing processes. ·        Dealing with incoming telephone enquiries and outgoing calls. ·        Ensuring the filing system is maintained in good order and all files are properly secured and filed in relevant order. ·        Maintain and update the computer system with any new information or changes. ·        Monitor and replenish office stationary supplies. ·        Assist in the preparation of letters for post. ·        General office duties. ·        Daily diary duties. ·        Support with planning and coordinating routes. General Duties ·        Compliance with all Company policies and procedures, including Health and Safety procedures. ·        Carrying out any other functions deemed necessary to facilitate the effective operation of the Department. Remuneration and Conditions of Employment ·        Hours of work; 35 hours per week, Monday to Friday, 9am to 5pm. ·        Starting on 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service. ·        Company Pension Scheme, which employees are automatically enrolled into after 3 months at 5%, with the Company matching up to 5% of their contribution. ·        Life Assurance – 2 times annual salary. ·        Private Medical Insurance (currently with Aviva) is available for employees following successful completion of the probationary period, you can also add family members to your policy at discounted rates. ·        Employee Assistance Programme (EAP). ·        Eyecare Scheme – providing an allowance for eye tests and a generous contribution towards eye wear. ·        Generous insurance discounts for employees and family members. ·        Continuous Learning and Development. ·        Excellent in-house training with opportunities to gain professional insurance qualifications through our Academy Programme. ·        The post holder will be required to undertake such internal and/or external training as deemed necessary by Reliable Car Hire. Area Essential Qualifications ·        5 GCSE’s at grade C or above (or equivalent) to include English and Maths (This may be waived in lieu of extensive experience). Experience ·        Good working knowledge of Microsoft Office to include Word and Excel. ·        Minimum of 6 months office administration experience. Personal Attributes ·        Excellent accuracy skills. ·        Ability to communicate effectively at all levels using a variety of media. ·        Ability to prioritise and organise work to ensure that deadlines are met. ·        Works effectively and efficiently as part of a team. ·        Prepared to use own initiative and to take responsibility when appropriate. ·        Good telephone manner.

1 day agoPermanent

Woodland Officer

City Council4-10 Linenhall Street, Belfast, Antrim£38,626 - £41,511 per annum

There is currently one permanent full-time post and three full-time ‘fixed term’ contract posts until 30 June 2028 and one full-time ‘fixed term’ contract post until 31 December 2026, subject to review. To register and apply for this job, go to Woodland Officer (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job.  ​​​​​​​ As females are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the Application Pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.

4 days agoFull-timePermanent

College Administrator

MetBelfast, Antrim£24,790 - £25,183 per annum pro-rata (Band 3)

HOURS: Full-time (36 hours per week) or part-time (18 hours per week). You will be required to work 36 hours per week during the campus business hours outlined below. Part-time workers will work agreed hours within these times. Business Hours – Term Time: • Monday to Thursday: 8:30 am to 7:00 pm • Friday: 8:30 am to 4:00 pm • Hours subject to campus requirements Business Hours – Non-Term Time: • Core hours: 8:30 am to 4:00 pm • The 36-hour working week must be completed between 8:00 am and 6:00 pm Your specific working pattern within these parameters will be agreed with your line manager. LOCATION: The post holder may be required to work in any of the College’s buildings as necessary SALARY/GRADE: Band 3 (£24,790 - £25,183) MAIN DUTIES & RESPONSIBILITIES General Duties • To act in adherence with operation procedures in relation to the delivery of a quality service within the College • To always provide a high-quality administrative support service including but not limited to: o Organising meetings and taking and distributing documents and minutes • Deal with incoming and outgoing mail, telephone calls, email, and SMS. • Collating, verifying, quality checking and managing primary documents and escalating issues as appropriate. • To support the delivery of the College Admissions and Retention process. Incorporating enquiries, applications and enrolments including fees. • To provide high quality customer service and be able to communicate effectively with the diverse student body and a range of stakeholders both internally and externally. • Process Education Maintenance Allowance administration • Administration of the process for AccessNI SOSCARE checks • Supporting marketing and events • Support student funding processes • Telephone and reception duties Financial Processing • To act in adherence within Financial Operation procedures and guidelines to include: • Prepare Bank lodgements as required • Purchasing materials and resources as directed • Ensuring that invoices and purchase orders are properly completed, authorised and passed to finance for payment • Ensure that student refunds are processed in accordance with the Refund Policy • Collating documentation to support payments processing for college contracts Data Management • To maintain College Information Systems. • Cleanse data as directed, to ensure data integrity. • Assist with reporting on statistical information obtained from all College information systems. • Monitor, Evaluate and Report on student attendance. General • To ensure the effective application of health and safety procedures for all staff and learners within the Department • To contribute to the achievement of the College’s mission, values and strategic directions. • Act, if directed as Fire Marshall or Fire Warden. • Carry out, if directed, the role of First aider (subject to College policy & procedures). • To promote, implement and ensure compliance with all statutory obligations and College policies and procedures in particular the College’s Equality Scheme and Equal Opportunities Policy and actively promote equality and good relations in all aspect of College business. Personnel Specification Essential Criteria Qualifications1 5 GCSEs including English & Maths (as below) at Grade C or above (or equivalent) & 1 year's admin experience: English GCSE at Grade C or above, OR Essential Skills level 2 (or higher) in Communication, or equivalent Maths GCSE at Grade C or above, OR Essential Skills level 2 (or higher) in Numeracy, or equivalent Experience Experience working with confidential information (e.g. personal or financial details) Experience of planning and organising administrative tasks Experience of providing excellent customer service Experience using Microsoft Office applications to include Outlook, Word, and Excel. Competencies The competencies required for effective performance in post are: Planning, Prioritisation and Organising Information and Data Analysis ICT Literacy Collaboration and Teamwork Customer Service Orientation Communication & Personal Impact

4 days agoFull-timePart-time
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