Jobs in Monaghan
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BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION 2 X PERMANENT FULL-TIME TEAM MANAGER (CNM2/Social Care Manager 2) ROSCOMMON ADULT SERVICES (Roscommon Town) JOB REF: 79155 As our service numbers increase, we are looking to expand our service Management Team. The successful candidates will be involved in developing existing services through supporting the local staff teams. The Team Manager will have Person in Charge (PIC) responsibility and will oversee some residential and day service locations. The Role: The Team Manager will provide leadership and direction for the team, actively coordinating the team to ensure the development of person-centred services as agreed on the Service Plan for each Service Area. The role is full-time supernumerary.The Team Manager will support the staff teams and be responsible for the overall operational management of specified locations of the service. The successful candidates will work closely with the Service Coordinator/ Area Manager to ensure that services are delivered in an efficient and effective manner within the agreed budget, and will be proactive members of the management team. Both posts are based in Roscommon town. Qualifications/Experience/Skills: Candidates must have - Working Hours: For Clinical Nurse Manager 2 (CNM2) grade, a 75 hours fortnight applies as per HR Circular 018/2022. For Social Care Manager 2 (SCM2) grade, a 78 hours fortnight applies. The post will be rostered on a 7-day basis. It is envisaged that the post will primarily be Monday to Friday. Contracted hours of work are flexible within the hours of 8am – 8pm. Some weekend work may occasionally be required. An on-call commitment on a 7-day rostered basis is an essential requirement of the post. This is rostered between the management team for the county, currently 2-3 times per year. An on-call allowance is paid. Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidate i.e. CNM2 (25 days + service related leave days) or SCM2 (30 days). Remuneration: Based on the salary scale attached to the grade of the successful candidate, i.e., CNM2 or SCM2 per Department of Health salary scales. Paid maternity/paternity leave/sick leave schemes apply. Travel: A mileage allowance is paid for work related travel. The base for Hyde Services is Roscommon Offices, Lanesboro Street, Roscommon Town, F42 XA62. There is a company group health insurance scheme with VHI with 10% discount for participating staff members. Tenure: Both posts are permanent, full-time and pensionable. Full Job Description attached Informal enquiries: Nollaig Lavin, Hyde Services Area Manager on 087 4130565 Helen Hunt, Rindoon Services Area Manager on 087 3485667 Closing date for receipt of completed application form /CV’s on-line is 5pm, Wednesday 14th May 2025. Interviews will be held on 23rd May 2025. The Brothers of Charity Services Ireland is an equal opportunities employer INDW
Care Support Workers
Job Opportunity Role: Care Support Workers Contract Type: Permanent Part-Time Contract Hours: 2x32 Hour Contracts Cheshire Service: O’Dwyer Cheshire Services Address: Lismirrane, Swinford, Co.Mayo F12 A335 We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91 to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Welcome packs. Employee discounts. Closing Date: May 15th, 2025 @5pm Apply by clicking on the QR Code - Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Care Support Worker
Job Opportunity Role: Care Support Worker Contract Type: Permanent Part-Time Contract Hours: 35 Hour Contract Cheshire Service: Kerry Cheshire Services Address: Killarney, Co. Kerry V93 X8PR We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91 to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Welcome packs. Employee discounts. Closing Date: May 15th, 2025 @5pm Apply by clicking on the QR Code –] Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Staff Nurse
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Staff Nurse (RNID/RCN/RGN) to join our team in Children’s Respite, Lavanagh House, Curraheen, Cork Contract types: (i) Permanent, part time (18.75 hours per week) (ii) Specified purpose, part time (18.75 hours per week) Salary Scale: €34,492– €50,362 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) Annual Leave Entitlement: 33/34/36 days pro rata (depending on experience) Overview of the Post: To work as part of a dedicated and innovative team in a 3 bed community based house providing respite and holiday breaks for children with disabilities, within a quality framework. To provide nursing care to meet the assessed needs of children, young people and their families. Overview of Duties & Responsibilities: Please see Job Description for a full list of duties The successful candidate will have: Essential Criteria: Eligible applicants will be those who on the closing date for the competition: Be registered in the Intellectual Disability/Children’s Nurse/General Nurse Division of the live Register of Nurses kept by An Bord Altranais (NMBI); And Candidates must possess the requisite knowledge and ability, (including a high standard of clinical and administrative capacity), for the proper discharge of the duties of the office. • Candidates should be eligible to work in Ireland Desirable Criteria: • Experience of working with children with physical disabilities/ intellectual disabilities/ASD/ Behaviours of concern If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, click here: https://www.enableireland.ie/about-us/careers/employee-benefits What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Thursday 15th May 2025 before noon A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Digital Communications Officer
JOB DESCRIPTION AND PERSON SPECIFICATION TITLE: Digital Communications Officer REPORTS TO: Communications Manager & Executive Support SALARY SCALE: Successful candidates will be in line with March 25’ HSE revised consolidated Clerical Officer Grade; point 1; €51,206– point 7; €61,253 per annum based on working a 35-hour week. New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. HOLIDAYS: 30 days per annum pro rota based on hours worked. HEALTH: A candidate for and any person holding the office must be free from any health-related issue which would render him/her unsuitable to hold the office and be in a state of health as would indicate a reasonable prospect of ability to attend regular and efficient service. CHARACTER: A candidate for and any person holding the office must be of good character. HOURS OF WORK: 35 hrs per week. Details of starting and finishing times, which may vary in accordance with Service needs, will be notified to you by your line manager. There may be times when you will be required to work outside of the normal office hours. ETHICAL CODE: The post holder is requested to respect the special charisma, ethos, and tradition of St. Michael’s House and to observe and comply with its general policies, procedures, and regulations. CONFIDENTIALITY: The post holder will have access to various types of records/information in the course of work. Such records and information are strictly confidential and unless acting on the instruction of an authorised person, on no account must information concerning staff, Service User’s or other service business be divulged or discussed except in the performance of normal duty. In addition, records may never be left in such a manner that unauthorised persons can obtain accessto them and must be kept in safe custody when no longer required. St. Michael's House is presently recruiting for a full- time, permanent The Digital Communications Officer will support the development, management and execution of a digital communication strategy for St Michael’s House. The successful candidate will be a confident communicator and knowledgeable in all things digital, including creating compelling content for social media, websites and e-newsletters aligned with the vision, mission and values of St Michael’s House. The successful candidate will be based in St. Michaels House, Ballymun HQ. Start and finishing locations may be required at Coolock HQ or Goatstown HQ at the direction of the line manager. DUTIES AND RESPONSIBILITIES: Content Development & Social Media Management • Support the delivery of a digital marketing content calendar across all relevant channels (social media, website, newsletters) • Create, curate, and distribute engaging, mission-aligned content (text, image, and video) to support St Michael’s House goals and initiatives • Track and report on social media performance, using insights to inform and improve future activity • Stay current with trends and best practices in digital content and social media • Support cross-functional teams with content needs across platforms and campaigns Website Management • Support the St Michael’s House website ensuring all changes reflect best practices for SEO, and accessibility • Monitor website performance and recommend improvements based on analytics • Manage and prioritise website change requests from internal teams Reporting and Documentation: • Maintain Documentation: Keep accurate records as delegated by the Communications Manager, Director of Access, Integration and Adult Clinical Services and the Access & Integration Manager • Generate Reports: Populate regular reports as delegated by the Communications Manager, Director of Access, Integration and Adult Clinical Services and the Access & Integration Manager Graphic Design & Campaign Support • Understand organisational and department communication requirements and support concept translation into compelling visual designs while ensuring brand consistency. • Maintain a consistent visual style across all platforms and ensure designs align with the brand's identity and goals. • Support the planning and delivery of communications campaigns led by St Michael’s House, ensuring consistent messaging across digital platforms • Work closely with internal teams to gather content, stories, and visual assets for use across digital channels • Ensure that all content and campaigns align with St Michael’s House vison, mission, values and visual identity Meeting Support • Meeting Support: Attend meetings as required by the Communications Manager, Director of Access, Integration and Adult Clinical Services and the Access & Integration Manager • Documentation: Prepare and distribute meeting minutes promptly after meetings, ensuring all action items, decisions, and next steps are clearly documented. • Follow-Up: Track action items from meetings and assist in ensuring that deadlines and deliverables are met by responsible parties. Administration Support • Support administrative duties including internal and external communications • Any other relevant administrative duties designated by the Communications Manager, Director of Access, Integration and Adult Clinical Services and the Access & Integration Manager Skills & Qualifications: • Strong Organisational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accuracy under pressure. • Excellent Communication: Strong written and verbal communication skills, with the ability to liaise effectively with both internal teams and external agencies as delegated. • Detail-Oriented: High level of attention to detail to ensure accuracy across delivery of the role • Problem-Solving Abilities: Ability to resolve issues and problem solving focused • Proficiency with Technology and programmes: Social Media Tools (e.g. Meta Business Suite, LinkedIN, Facebook, X), Canva, InDesign, Photoshop or similar tools, Microsoft Office Suite (especially Excel). • Understanding and Knowledge: of video editing and multimedia content creation Qualifications Degree in Communications, Digital Media, Public Relations, Journalism or other relevant qualification (at degree level) And Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability, for the proper discharge of the role Experience • 2+ years’ experience in a digital marketing, digital content, or communications role • Proven track record of creating and managing engaging content across various digital platforms • Experience using: o Social media tools (e.g. Meta Business Suite, LinkedIn) o Canva, InDesign, Photoshop or similar design tools o Email marketing tools like Mailchimp o Website Content Management Systems • Knowledge of video editing and multimedia content creation. • Strong administrative experience in minute-taking for meetings, with the ability to capture key points and action items accurately. • A proactive, flexible, and collaborative approach • Passion for St Michael’s House mission and the role of digital in driving positive social impact Probation Every appointment of a person shall be subject to a probationary period of 6 months CORE COMPETENCIES 1. Digital Content Creation & Management • Ability to create, curate, and distribute engaging and mission-aligned content across digital channels (social media, website, email newsletters). • Proficiency in tools such as Canva, InDesign, Photoshop, and video editing software. • Understanding of content strategy, storytelling, and visual design principles. 2. Social Media Strategy & Execution • Knowledge of managing and scheduling content across platforms using tools like Meta Business Suite and LinkedIn. • Ability to track performance, analyze insights, and refine strategy based on data. 3. Website & SEO Management • Experience in managing CMS platforms and ensuring web content aligns with best practices in SEO, accessibility, and user experience. • Ability to monitor web analytics and implement improvements. 4. Communication & Interpersonal Skills • Excellent written and verbal communication skills. • Ability to communicate clearly across all levels of the organization and with external stakeholders. • Skilled in writing for various audiences and adapting tone and style for different platforms. 5. Minute-Taking & Meeting Coordination • Proven experience in attending meetings and producing accurate, clear, and timely minutes. • Ability to follow up on action items and track deliverables. 6. Project & Campaign Support • Capability to support end-to-end planning and execution of digital communication campaigns. • Skilled in gathering and organizing content from cross-functional teams 7. Organisational & Administrative Skills • Strong multitasking ability; able to handle multiple deadlines and responsibilities efficiently. • Proficient in Microsoft Office (especially Excel) and general administrative duties. 8. Adaptability & Initiative • Demonstrates a proactive, flexible approach to changing priorities and emerging tasks. • Ability to work independently and as part of a team in a fast-paced environment. 9. Analytical & Problem-Solving Skills • Comfortable using data and digital tools to troubleshoot and improve communication strategies. • Able to suggest and implement improvements based on insights and feedback. 10. Alignment with Mission & Values • Passion for the mission of St Michael’s House and understanding of the importance of ethical, inclusive, and person-centered communications. • Commitment to maintaining confidentiality and professionalism in all aspects of the role. TERMS AND CONDITIONS • HSE Salary Scale: Successful candidates will be in line with March 25’ HSE revised consolidated Clerical Officer Grade V; point 1; €51,206– point 7; €61,253 per annum based on working a 35-hour week. New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. • 30 days annual leave pro rata based on hours worked. Superannuation: This is a pensionable position. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment.
MRHP-- - Radiographer
Radiographer (Staff Grade) MRHP-05-25-78 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise There is currently one permanent , 0.80 WTE (28 hours per week) Radiographer (Staff Grade) vacancy available in the Radiology Department at the Midland Regional Hospital Portlaoise. A panel may be formed as a result of this campaign for a Radiographer (Staff Grade) from which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. Informal Enquiries: For further information about the role, please contact: Ms. Michelle Roberts Interim Radiography Services Manager I Midland Regional Hospital Portlaoise Email: michelle.robertsMRHP@hse.ie Tel: 057 869 6463 HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Jemima Bamboka HR Recruitment Officer HSE Dublin and Midlands Email: jemima.bamboka@hse.ie Tel: 087 335 5863 Purpose of the Post: To carry out Radiographic duties in line with department protocols. Eligibility Criteria, Qualifications and / or Experience: 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Candidates for appointment must: - (i) Be registered, or be eligible for registration, on the Radiography Division of the Radiographers Register maintained by the Radiographers Registration Board at CORU. AND (ii) Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (iii) Provide proof of Statutory Registration on the Radiography Division of the Radiographers Register maintained by the Radiographers Registration Board at CORU before a contract of employment can be issued . 2. Annual Registration (i) On appointment practitioners must maintain annual registration on the Radiography Division of the Radiographers Register maintained by the Radiographers Registration Board at CORU. AND (ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character.
Clinical Pharmacist Trainee
HSE South West There are currently 2 x Specified Purpose Contract (2-year contracts), whole-time vacancies available. There is 1 vacancy available in each of the following hospitals: A panel may be formed as a result of this campaign for CUH and Mercy University Hospital, from which current and future, permanent and specified purpose vacancies of full or part time duration may be filled.
Graduate Laboratory Analysts
Graduate Laboratory Analysts Hours of work: 37.5 hours Location: Craigavon Type of contract: Permanent Are you a soon-to-be Chemistry or Life Science graduate and thinking of your next steps? Or perhaps you have already graduated and wanting to jumpstart your career with a growing, progressive company? If so, look no further - we may have the perfect opportunity for you! Almac are excited to recruit a new graduate intake of Laboratory Analysts to join our growing teams in our Pharma Services business units. The roles will primarily support analytical testing to allow us to achieve our customer goals. We have opportunities available in Analytical Development & Quality Control Working in our state-of-the-art laboratories, we are committed to helping you achieve your career goals. With a structured programme of technical training, you will quickly develop and maintain sufficient technical knowledge to undertake the chemical analysis of raw materials, intermediates, and products according to set procedures and methods. You will be assigned a dedicated mentor, who will provide all the support you need to succeed in your new role. You will also participate in a professional competency learning and development programme to enhance your skills in areas such as communication, customer focus and time management. As your experience grows, and with clear career progression pathways in place, you will have fantastic opportunities to further advance and grow your career. In addition, you will find yourself working in state-of-the art laboratories with advanced equipment, and with some truly dedicated and inspirational people passionate about improving patient lives globally. These roles represent a fantastic opportunity to join a growing global company committed to the goal of advancing human health and which will provide you with an excellent platform from which to launch your career. What we are looking for… To apply for this position, you should hold 5 GCSEs (or equivalent) Grades A*- C, to include Mathematics and English Language, as well as a degree (or equivalent) in an Analytical/Chemistry or Life Science subject which includes a significant chemistry portion or be well on course to achieve this in Summer 2025. You should also possess theoretical knowledge of multiple laboratory techniques as well as some practical experience of performing analysis in a laboratory, either in a work or academic setting. Reward As well as a competitive salary and benefits package which includes an annual bonus, flexible working options and wellbeing initiatives, we can offer you an interesting and diverse career with immense job satisfaction. Other Information To apply, please complete the short online application form and submit your CV in PDF format if possible. A full job description can be found attached to the online job posting. It is anticipated these roles will commence in September/October 2025. The recruitment process will comprise of CV review, psychometric testing and interview. Please note: we will be unable to offer work permit sponsorship for these positions . Why not invest in yourself and your future career by joining us here at Almac? Closing Date: We will no longer be accepting applications after 5pm on Saturday 31st May 2025
Online Shopping Assistant
Main purpose of the role: Shop and fulfil orders on behalf of our customers using the SuperValu.ie service. The ideal candidate will have/be: Previous retail experience is desirable is desirable Shop to specific targets whilst being selective and accurate with products Excellent communication skills Accuracy, attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Shop to specific targets whilst being selective and accurate with products Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate Pack the products in the correct temperature zone and in such a way they arrive at the customers€,, home in perfect condition Make decisions on behalf of customers if products ordered are unavailable Work on own initiative with very little supervision Keep up to date with team communication Deal with routine customer queries.
Customer Care Advisor
Would you like to be part of a successful and rewarding business? If you are looking for an exciting opportunity and love to delight customers this role could be the one for you. Due to continued growth, Dreams and Sofatime are currently seeking a Customer Care Advisor to join our growing team. We are looking for people with personality. People who'll listen, ask the right questions and offer the solutions that will delight our customers. This will involve a lot more than just answering questions - you will play a key role in building relationships with our customers by helping them with a wide range of enquiries regarding our products and working with colleagues to provide the right solutions to meet their needs. We’re looking for dedicated people who can take ownership of customer issues and deal with enquiries in a friendly, helpful and knowledgeable way. If you love to chat with people, then this is the job for you! The more you talk, the better for you! If you are looking for a job where chatting actually helps people, then maybe it's time to consider a role as a Customer Care Advisor. Role Description To succeed in this role you will: Answer customer, store and supplier queries on the phone and via email. Take ownership of customer complaints tracking through to resolution. Negotiate commercially with customers and suppliers. Arranging delivery dates with customers. The Person Essential Requirements: Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook. Customer focused approach. Excellent communicator both written and verbal. Excellent ability to multi-task. Must thrive in a high volume environment. Benefits Bonus applies for on target earnings. Commission for telesales Staff discount. On site parking. Smoke break exchange - allowing 1 extra day leave each year. Length of Service awards. Enhanced maternity and paternity.
