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Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Customer Support Advisors at our HQ on the Diamond Road, just outside Crumlin. Location: Randox Laboratories Ltd., 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, alternating between 2 shift patterns. Shift 1 - Monday to Friday from 08.20 to 17.00. Shift 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does this role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. This is a varied role that may also include the following responsibilities: • Respond to customer enquiries promptly via phone, email, or live chat. • Troubleshoot customer issues related to orders, account status, and relevant concerns. • Deliver exceptional customer service by addressing queries effectively. • Provide essential support for clients whilst identifying potential sales opportunities. • Assisting with sales by providing information about new and existing products. • Processing payments. • Analysing customer queries and trends. • Performing assigned administrative duties. • Collaborating with other team members and internal departments. Who can apply? This role would suit an individual who is passionate about both sales and customer service. Essential criteria: • Excellent verbal and written communication skills. • Currently hold the right to work in the UK. • Excellent customer service skills. Desirable: • Previous experience in a similar role. • Experience in a customer facing environment. • Experience working in a busy environment. • Experience dealing with customers via email and phone. • Previous sales experience. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
Phlebotomist
Phlebotomist – Fulham, London – (Job Ref: 25/PBFF) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Fulham in London. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : 9-13 High Street, Fulham, London, SW6 5JJ. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week contract. 6.40am to 3.20pm and 10.20am to 7pm, alternating between Monday to Friday and Tuesday to Saturday. Hours are subject to change. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. The main responsibilities are: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous phlebotomy experience • Phlebotomy certificate of competence • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • High level of IT literacy. Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience. • Valid UK driving license
Scientist
Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continues to grow. We are currently looking to hire Scientists within our team based in Antrim . The successful candidate will be conducting rapid onsite testing for multiple Point of Care clinical and / or molecular tests. Responsible for the processing of Blood and other samples from Randox Health or third-party clinics. Location: 30 Randalstown Rd, Antrim BT41 4LH. Contract Offered: Full-time, permanent. Working Hours / Shifts: 4 on, 4 off: 7pm to 7am and 7am to 7pm alternating shift pattern. What does this role involve? This role is responsible for routine clinical testing in our laboratory. The main duties of the role include: How do I apply? (Fast process) Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike
Phlebotomist
Phlebotomist – Lisburn Road – (Job Ref: 25N/PBLS) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Phlebotomist within our clinic in Lisburn Road, Belfast. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Location : Randox Health Lisburn Road, 711-713 Lisburn Road, Belfast, BT9 7GU. The successful candidate will also be required to cover in Holywood clinic. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours per week. Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am – 4.20pm on Monday and Saturday, 6.40am – 3.20pm on Tuesday, Wednesday, Thursday and Friday and 10.20am – 7pm on some Wednesdays and Thursdays when required. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. The main responsibilities of the role include: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. Essential criteria: • Previous phlebotomy experience • Phlebotomy certificate of competence • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • High level of IT literacy. • Valid UK driving license Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Scientist
Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continues to grow. We are currently looking to hire Scientists within our team based in Great Portland Street, London. The successful candidate will be conducting rapid onsite testing for multiple Point of Care clinical and / or molecular tests. Responsible for the processing of Blood and other samples from Randox Health or third-party clinics. Location: 143-149 Great Portland St, London W1W 6QN Contract Offered: Full-time, permanent. Working Hours / Shifts: 4 on, 4 off: 7pm to 7am and 7am to 7pm alternating shift pattern. (Night shift allowance available) What does this role involve? This role is responsible for routine clinical testing in our laboratory. The main duties of the role include: How do I apply? (Fast process) Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike.
Purchasing Administrator
Purchasing Administrator with strong communication and organisational skills, to be based in our Purchasing department in Crumlin, County Antrim. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours/Flexibility: 40 hours Monday to Friday or Longer days Monday to Thursday with Half day Friday. The Purchasing Administrator will provide administrative support to the Purchasing Team, some specific duties will include:
R&D Scientist
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Scientists within our Clinical Chemistry team. What does this team do? The Randox Laboratories Clinical Chemistry R&D Department are responsible for the design & development of diagnostic reagent kits. The team perform all design and development activities throughout the IVD development life cycle, including product concept, feasibility/optimisation, design verification, and clinical validation to support regulatory filings. Location: Randox Science Park, 30 Randalstown Road, Antrim, BT41 4LH. Contract Offered: Full-time, Permanent Working Hours / Shifts: 4 day working week: 7:00-17:40. What does the R&D Scientist role involve? This role is responsible for the introduction of new diagnostics assays, improvement of existing assays, or the troubleshooting of external and internal product queries. This varied will require you to develop a varied skillset, including: How do I apply? (Fast process) Click Apply on the site you are seeing this advert on, and it will take you to the Randox careers page. This advert may be open for as long as 30 days but could close early based on application numbers. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike.
CAD Technician
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a CAD Technician to join our Facilities team. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours: 40 hours per week, Mon to Fri from 08.40 to 17.20, or longer days Mon to Thurs with half day Friday. What does the CAD Technician role involve? As an internal CAD Technician, you will be an integral part of the Facilities team, supporting a variety of projects from minor alterations to full major fit outs from design to delivery of retail units such as our Randox Health Clinics. How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you.
Human Resources Manager
Job summary Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Human Resources Manager to join our team based at our Central Office in Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern:
Kitchen Assistant (With Cooking Duties)
Would you like to be part of a team that believes people are our greatest asset? Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Kitchen Assistant with Cooking Duties to join our team based at Radius Manor Court, Lurgan. This is a great opportunity to join a world leading facilities management company. Working Pattern:
