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Responsibilities:
Customer Experience Champion
Responsibilities: This is a permanent onsite position, based in Ballina.
Customer Experience Champion, Navan
Job Title: : Customer Experience Champion - Navan Vacancy ID : 101698 Vacancy Type : Permanent Post Date : 08-Jul-2026 Close Date : 29-Jul-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a permanent onsite position, based in Navan. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion, Monaghan
Job Title: : Customer Experience Champion - Monaghan Vacancy ID : 101696 Vacancy Type : Permanent Post Date : 08-Jul-2026 Close Date : 29-Jul-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a permanent onsite position, based in Monaghan. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Front Of House & Office Coordinator
Job Role As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a professional, welcoming, and efficient office environment. Alongside managing reception, you will coordinate meetings and office events, support day-to-day office operations, and provide administrative assistance across the business, including Health & Safety, HR and Recruitment. Main Duties and Responsibilities Mission & Values Candidates must respect the Vision, Mission and Core Values of Bryson.
Human Resources Officer
Main Purpose of Job Responsible for assisting in the provision of the full range of Human Resource (HR) duties across all departments within the organisation. Contribute to the provision of a quality human resource service, ensuring the required standards of service are delivered to the organisation. Perform such duties and tasks assigned to the post in accordance with agreed time and quality targets. Provide operational support across the department as directed. Summary of Responsibilities and Personal Duties
Staff Nurse/enhanced Nurse
CORLANN –WEST REGION POSTS: STAFF NURSE/*ENHANCED NURSE BEO ADULT SERVICES (Knocknacarra Co. Galway) Ref: 100668 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of Corlann is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by Corlann, we aim to create opportunities for people supported by Corlann to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing, and the provision of quality services to meet the needs of the people we support. BEO (Building Empowerment and Opportunities) Services in Galway city and Knocknacarra is a community-based service. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community. Our focus is to form a relationship/partnership with each individual and their family to support people to be valued citizens in their local community and to have ordinary life experiences. Beo Adult Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups. We wish to create opportunities for people who use our services to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and adapt to the needs of particular individuals they supportand are open to change. Location: Beo Adult Services (Knocknacarra Co Galway). Staff allocation could be either within residential/respite/day settings or in community services or in an individual’s own home. The appointee will initially commence working in one particular area of the Beo services and this work location may change due to future service needs. The Role: Staff Nurses and Enhanced Staff Nurses fulfil a key worker supportive and advocative role for adults supported by the service in all aspects of their lives, focusing on each individual’s ability and promoting independence and development of skills at all times. The Staff Nurse and Enhanced Staff Nurse will assist people with the development of person-centred plans and critically, will support people to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and encourage positive risk taking in leading to informed choices. Reporting/Responsible to: Team Leader/Team Manager Qualifications & Experience: Candidates must have - · A current Live Register Certificate from the NMBI (An Bord Altranais) RNID qualification is essential, candidates who hold a RGN or RPN qualification may also be considered if they have experience of working in Intellectual Disability. · A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads is an essential requirement. · Experience of working with people with an intellectual disability/autism/complex needs is desirable, however, induction and training will be provided. · Fluency in verbal and written English is an essential requirement of this post and proficiency in I.T. skills. Skills: Candidates must demonstrate: · Leadership and networking skills - Staff will be expected to network with local community groups and develop positive links for the people who use the service. · Good organisational and planning skills, with the ability to support goal setting and following through to the achievement of outcomes · Creativity, initiative, self-motivation, flexibility and good judgement · Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy Excellent listening skills, patience and a sense of humour Working Hours: A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Staff Nurse / Enhanced Nurse appointments within the Beo Service location may be offered over the next 12 months. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description please see attached Informal enquiries for this post to Bridget Carroll (Service Co-ordinator) or Sinéad O’Kane (Area Manager) on 091-721477 Closing date for receipt of completed application forms /CV’s on-line is 5pm, Tuesday 21st July 2026 Proposed Interview date is scheduled for the week of August 3rd 2026 Corlann is an equal opportunities employer INDW
Team Leader
CORLANN – WEST REGION 1 X PERMANENT FULL-TIME TEAM LEADER (CNM1 / Social Care Leader) CAISLEAN SERVICES ORANMORE/RENMORE CO. GALWAY JOB REF: 100280 DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Caislean Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in various types of day settings – day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups with different staffing support levels depending on their levels of disability. Our Services are person centred focusing on the needs and abilities of adults with intellectual disabilities and autism. We wish to create opportunities for people who use our service to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and dynamic, can adapt to the needs of particular individuals they supportand be open to change. The Role: The Team Leader has a pivotal role in managing the day to day delivery of services. The Team Leader will provide leadership and supervision to teams while ensuring the development of the service in line with national standards and best practice. The main responsibilities are to assist the Team Manager with the management of Corlann, such as – person centred planning in line with Personal Outcome Measures ethos and practice, resource management and staffing - includingrosters, staff development, facilitating communication and professional leadership in order to ensure a good quality of life for the people supported. It is the Team Leader’s responsibility to ensure that the life of each person reflects the organisation’s core values: · Dignity, respect and a rights based model · Promoting independence in all areas of life through exposure, experience and education · Promoting friendships and relationships in ordinary places in the community and making a contribution · Making choices Reporting To/ Responsible To: Team Manager/Service Coordinator or delegate Qualifications/Experience: · A relevant 3rd level qualification in the Social Care or Health Sector e.g. Nursing qualification and current Live Register Certificate from NMBI or Social Care qualification and be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU Or Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board -CORU (evidence of application status is necessary) · An appropriate Health Management qualification is desirable (QQI Level 6). On appointment, if the successful candidate does not already hold such a qualification, they must undertake to complete an appropriate management course within a specified time-frame. · Previous experience of effectively managing a staff team and demonstrating proven ability to pro-actively lead, motivate, empower and achieve results through people is an advantage. · A minimum of three 3 years’ post qualification experience, working with people with an Intellectual Disability is essential. · Demonstrate a clear commitment to community integration and active citizenship for all people with disabilities with experience in the area of human rights and advocacy. · Experience of working in the area of autism and behaviours of concern would be an advantage. Skills: · Candidates should be able to demonstrate leadership and communication and team working skills. · Knowledge and experience managing people’s well-being using an evidence based approach to person centred planning e.g. Personal Outcome Measures. · Knowledge and understanding of the National Standards for Residential Services for Children and Adults with Disabilities, the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults with Disabilities) Regulations 2013 and New Directions for Day Services. · Must have the ability to exercise good judgement, discretion and confidentiality, be creative and self-motivated, communicate effectively in both written and verbal forms and co-operate in a team environment with a person-centred philosophy · Fluency in verbal and written English is an essential requirement of this post. Working Hours: Contracted hours will depend on the grade of the successful candidate - i.e. 78 hours a fortnight (SCL grade) or 75 hours a fortnight (CNM1 grade) rostered flexibly on a 7 day duty roster. The Team leader will work as a frontline member of the team with protected time to carry out specific team leader duties. In addition, a sleep-in and/or night duty commitment may be a requirement of posts in residential services for which the appropriate allowance will be paid Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidates i.e. Social Care Leader or CNM1. Annual leave must be planned in advance with the Team Manager to ensure appropriate and adequate cover is provided for the service. Remuneration: Based on the salary scale attached to the grade of the successful candidates i.e. Social Care Leader or CNM1. Tenure: This post is a permanent full time & pensionable. Probation: A probationary period of 9 months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Informal enquiries for this post to: Helen Lawrence Area Manager or Claire Keane Service Co Ordinator on 091 – 721410 Closing date for receipt of completed application form /CV’s on-line is 5pm, Tuesday 21st July 2026 Interviews will take place 29th July 2026 Corlann is an equal opportunities employer INDW
Social Care Worker
CORLANN –WEST REGION POSTS: Permanent Part-Time Social Care Worker CURLEW ADULT SERVICES (Boyle & Frenchpark areas) Job Ref : 100658 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Locum Social Care Worker roles are also available. Curlew Adult Services (Boyle & Frenchpark Areas). Staff allocation could be either within residential/respite/day settings or in community services or in an individual’s own home. The appointee will initially commence working in one particular area of the Curlew Services and this work location may change due to future service needs. The Role: Social Care Workers fulfil a key worker supportive and advocative role for adults supported by the service in all aspects of their lives, focusing on each individual’s ability and promoting independence and development of skills at all times. The Social Care Worker will assist people with the development of person-centred plans and critically, will support people to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and encourage positive risk taking in leading to informed choices. Eligibility Criteria/Statutory Registration, Professional Qualifications, Experience Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU Or Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU (evidence of application status is necessary) AND All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. Corlann model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported. Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health Social Care Worker salary scale as at 01/06/2026 apply: €41,260 X 11 increments - €56,717 per annum (pro-rata for part-time). A long service increment €57,789 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: This post is Permanent, Part-Time and Pensionable. Full Job Description attached Informal enquiries for this post to Tommie Scanlon, Curlew Services Area Manager on 087 169 7954 Closing date for receipt of completed application forms /CV’s on-line is 5pm, Tuesday 21st July 2026 Interview date 30th July 2026 CORLANN IS AN EQUAL OPPORTUNITIES EMPLOYER INDW
Administration Manager
Job Specification and Terms and Conditions OVERVIEW Your application must be your own work and reflect your own experiences, competencies and skills. Do not use AI to complete the application form. We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we’d love to hear from you. PLEASE SEE FULL JOB DESCRIPTION ATTACHED
