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KEY PURPOSE OF THE JOB: The post holder will provide a professional customer service experience for visitors, members and potential members. This will include selling all relevant Sports & Leisure services and products to existing and potential customers and promoting all relevant Council services, events and programmes. The post holder will handle associated financial transactions utilising relevant Leisure Management Software and assume other delegated duties relevant to the post reasonably assigned by the Operations Manager and Operations Coordinator, including duties/location to cover leave/other absences across Sports and Leisure facilities. KEY DUTIES AND RESPONSIBILITIES: In line with the Council’s Customer Care Standards, provide a front of house service to include greeting and advising customers and responding to customer queries to ensure that all customers have a positive and enjoyable experience. Proactively sell and promote services offered by the Centre and Sports Services. This will include point of sales promotions and, on occasion, promoting services at special events. Process casual and member activity bookings including taking telephone and emails inquiries. Process customer purchases and reconcile cash in preparation for lodgement in accordance with Council procedures. Carry out all relevant clerical duties pertaining to the role as and when required as instructed by the Operations Manager. Under the direction of Operations Manager, assist in the replenishment of stock, stock control and replenishment of information stands. General monitoring of members of the public throughout the facility to ensure that all Child Protection and Vulnerable Adult policies and procedures are complied with. Ensure compliance with Council policies and procedures and operate within the highest standards of personal behaviour which reflect the core values and behaviours of the organisation. Ensure the provision of high standards of customer service within the facility and across Sports Services. Promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council, including product knowledge and awareness. Note: The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications and Experience It is essential that applicants have a minimum of: 1.1 - 5 GCSE passes at grade A-C, NVQ level 2 or equivalent 1.2 - One years’ experience in a similar position, to include front of house, customer service, administration/clerical work 1.3 - Experience in cash handling and the preparation of lodgements. 1.4 - Experience using MS Word and Outlook. Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of 4 years’ experience as outlined in 1.2 above. Skills Good Customer Care skills. Effective Oral & written communication skills. Good Organisational skills General Applicants must be prepared to work on a rota system which includes evening and weekend shifts.
Internal Audit Manager
1x permanent Salary:PO5, points 40-43 £51,356 - £54,495 pro-rata (plus employer pension contribution) Location Lagan Valley Island Hours of work: 17.5 hours per week Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. The post holder will be required to: Engage with all stakeholders to promote effective internal control, risk and governance arrangements. Develop and secure agreement to an annual flexible Risk Based Internal Audit plan in line with audit guidance, quality, time and budget requirements. Oversee the work of the Internal Audit team ensuring compliance with Global Internal Audit Standards (GIAS), CIPFA’s UK Public Sector Application Note and the Council’s internal audit methodology including reporting requirements. Provide opinions on the system of internal controls, leading continuous improvement activities to enhance Council practice, processes and customer service. Present regular updates to the Corporate Management Team and Governance & Audit Committee, and provide an annual opinion on the governance, risk management and control operating within LCCC. Provide ongoing training for Elected Members and staff on best practice, internal control, risk and governance arrangements. Curious to learn more? Full details of the role are in the attached job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
Planning Officer
2 Permanent, Full-Time (37 hours) Positions 1 Fixed Term, Part-Time (29.6 hours) Position until 31st August 2028 Salary: PO1, NJC Spinal Column Points 29-32 £39,862 - £42,839 per annum, pro rata. (plus employer pension contribution) Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. The postholder will be responsible for: Managing and processing planning applications, enforcement of planning control, preparation of development plans, policy and other related professional technical duties necessary for the effective and efficient running of the planning function. Curious to learn more? Full details of the role are in the attached job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
PCSP Project Support Assistant
1x permanent Salary: Scale 6, points 20-24 £32,597 - £35,412 (plus employer pension contribution) Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. The post holder will be responsible for: Carrying out a full range of clerical, secretarial, administrative and customer service duties within the Unit. The post holder will assume other delegated duties relevant to the post as reasonably assigned by the PCSP Officer. The postholder will also support the operation of PCSP partnership governance arrangements, including the organisation and administration of partnership meetings, accurate record keeping and timely communication with members and stakeholders, while maintaining appropriate confidentiality. Curious to learn more? Full details of the role are in the attached job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
Night Team Leader
Night Team Leader - Copelands Care Home Location: Copelands, 97 Donaghadee Road, Millisle, BT22 2BZ Positions available: 1 Salary : £30,278.04 - £32,589.96 per annum (SP 24-26) Contract : Permanent Work hours : 39 hours per week Please note we are not able to offer sponsorship for this role Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Copelands is Belfast Central Mission’s flagship project, providing market leading care for Northern Ireland. It encompasses everything needed to create a genuine home from home where residents can enjoy a fulfilling life. Copelands comprises of six households, each with 10 residents. Each household has its own front door, kitchen and living area as well as access to a communal outdoor area. The home has been designed with the differing cognitive, social, and physical abilities of the residents in mind. Our aim is to provide the best possible care to frail older people, including those living with dementia. We promote the use of familiar and recognisable surroundings and activities to stimulate residents’ memories. Visual clues throughout the design help residents with recollection to avoid confusion and increased anxiety. Additionally, it creates opportunities for staff and residents to interact more easily in activities of daily living Your new role You'll support the management team with daily operations, managing and mentoring staff, and the provision of individual care to residents. You will ensure compliance with health and safety regulations and act as a liaison between staff, residents, and families, addressing concerns and facilitating effective communication.You'll be responsible for ensuring high quality care is being delivered whilst monitoring resource allocation, schedules, and upholding the care home's standards and policies. In the absence of the management team, the team leader will act as the responsible person on shift. What we can offer you Please see attached job description and specification for further details. To apply, please complete your application form. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Caretaker
Key Responsibilities: To work within all relevant Triangle policies and procedures, legislation, best practice and regulation relevant to the role To undertake an agreed schedule of daily and periodic cleaning of designated communal areas to include litter picking across communal areas as required. To ensure all agreed health and safety checks are completed in a timely manner including public liability insurance walk-arounds To conduct periodic testing and visual inspection of the relevant safety equipment such as fire alarm systems, smoke detectors and firefighting equipment as appropriate To maintain agreed systems in relation to keys including acting as a key holder in the event of an emergency if required To oversee and monitor effective operation of the CCTV systems (where installed) To oversee and monitor effective operation of all communal facilities, equipment & services (such as heating, lighting etc) to include changing light bulbs and tubes as required To keep all communal areas free of unwanted waste, rubbish and graffiti To ensure the safe use, storage and maintenance of work equipment such as vacuum cleaners and cleaning replenishing stock as required To report all property maintenance issues/repairs to the Property Services Officer/maintenance department To effectively liaise with Building trades contractors, including the Association’s Measure Term Contractor, arranging access etc as required To undertake any appropriate property maintenance duties such as minor repairs to fixtures, decorating tasks or suchlike To deal with waste collection including leaving out bins as required and maintaining the bin store area Reporting of specific housing issues, especially abandoned or neglected properties to the housing officer NB: Specific duties will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting Triangle by undertaking any related responsibilities which are commensurate with this grade. The post holder is always bound to observe the strict rules of confidentiality applicable to work in this Directorate in accordance with the General Data Protection Regulation of 2018. Job Description and Person Specification Working Relationships: The Scheme Supervisor will need to establish and maintain effective working relationships with the following; • The Housing Manager and Assets Manager • Housing Officers, Good Relations Officers and Property Services Officers • Colleagues in other departments organisation-wide • Internal and external customers, suppliers, visitors and stakeholders PERSON SPECIFICATION: Experience • A minimum of 12 months experience carrying out a cleaning or caretaker role in a similar environment • Experience of undertaking health & safety checks • Experience of assessing property repairs for escalation and follow up • A valid driving licence and access to a car or can demonstrate mobility to carry out the functions of the post Education/Training Desirable: • Relevant cleaning/caretaker qualification or evidence of formal training in this area Skills and Abilities • A confident communicator who delivers high levels of customer service to all internal and external customers • Excellent organisational skills and time management • Flexible approach to working and adaptable to change • The ability to work on own initiative as well as part of a team • Ability to escalate issues to the Housing Officer as required Specific Knowledge • An awareness of Data Protection regulations inclusive of the GDPR (2018)
IT Project Manager, Infrastructure / Cyber Security
IT Project Manager (Infrastructure & Cyber Security) Newry | Permanent Are you an experienced IT Project Manager with a passion for delivering infrastructure and cyber security projects in complex, regulated environments? Join Norbrook and play a key role in leading business-critical technology initiatives that support innovation, security, and operational excellence across the organisation. The Opportunity As IT Project Manager, you will be responsible for the successful delivery of medium to large-scale IT projects, as well as managing multiple smaller initiatives. Working closely with technical teams, business stakeholders, and third-party suppliers, you will ensure projects are delivered on time, within budget, and achieve the intended business benefits. This is an exciting opportunity for a highly organised and commercially aware project professional who enjoys leading cross-functional teams and driving technology change in a fast-paced manufacturing and pharmaceutical environment. Key Responsibilities Please note: Applicants must have the right to work in the UK. Norbrook is unable to provide visa sponsorship for this position.
IT Project Manager
IT Project Manager Location: Newry | Permanent Are you an experienced IT Project Manager looking to make a real impact in a global manufacturing environment? Norbrook is seeking a driven and proactive professional to lead the delivery of IT projects that support business growth, operational excellence, and continuous improvement. The Role As an IT Project Manager, you will be responsible for delivering medium-scale IT projects or managing multiple smaller projects, ensuring they are completed on time, within budget, and aligned to business objectives. Working closely with business stakeholders, IT teams, and external suppliers, you will play a key role in driving technology-enabled change across the organisation. Key responsibilities include: Apply Now Join a collaborative and innovative team where you'll have the opportunity to lead impactful IT projects and contribute to the success of a global organisation. Please note: Applicants must have the right to work in the UK. Norbrook is unable to provide visa sponsorship for this position.
Phlebotomist
Phlebotomist – Oxford – (Job Ref: 26/OXFF) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic within a Holland & Barrett store in Oxford. Location : 35 Queen St, Oxford, OX1 1ER. Contract Offered : Full-time, permanent Working Hours / Shifts : 8.40am to 5.20pm, alternating weekly between a Monday to Friday and Tuesday to Saturday shift pattern. These shifts are subject to change. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Flexibility to work from offsite locations at least once per month. • Excellent communication skills. • Currently have the right to work in the UK without visa sponsorship. Desirable: • Experience in a private healthcare setting. • Experience in customer service. • 6 months experience in Phlebotomy. • Sales / Retail experience. • Valid UK driving licence.
Project Worker
Purpose of the Post Support people who are sleeping rough and/or experiencing long-term and multiple exclusion homelessness to move into secure, permanent housing at the earliest opportunity, without preconditions for sobriety or treatment compliance. The Project Worker will be responsible for supporting people prior to, during, and following their move through case management and key working, to build their capacity to meet their goals, address their support needs, and sustain their housing: processing referrals, conducting assessments; care/support planning and implementation of care/support plans; engaging with service users; supporting service users with move on plans; managing maintenance issues; participating in practice supervision. Where appropriate the Housing First Worker will play a key role in recruiting, mentoring and supporting staff and students (if applicable) in order to ensure that the highest level and standards of social care practice are further developed and maintained in the service.
