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MAIN DUTIES: Key Responsibilities To be responsible for the efficient and timely provision of facilities supplies and services within the office and depot estate. This will be achieved through the effective management of the facilities teams based throughout the region while working in partnership with other Directorates to enable the NIHE to meet its strategic objectives. To support the Workspace Services Manager to effectively plan and deliver all necessary supplies and services to the organisation and develop new efficiency strategies to drive a culture of continual improvement. To support the Workspace Services Manager to deliver best value for money within the respective region by evaluating work practices and continually monitoring existing service delivery; therefore enabling business improvement initiatives to be identified and delivered. To instil and promote an ethos of continuous improvement within the Team, so that current performance standards can be challenged and improved through new ways of working, without compromising service delivery or control. Workspace and Customer Outlet Service Provision To be responsible for the management of operational units and staff to ensure the full range of facilities services are provided within the respective Region; including the management of facilities services contracts and other associated contracts providing compliance with contractual terms and assisting in the renewal of other additional contracts to ensure specifications meet organisational requirements. To act as the main premises officer in buildings accommodating Facilities and Accommodation Staff. In conjunction with the Workspace Services Manager carry out performance review meetings with contractors/suppliers on a regular basis to ensure acceptable levels of service provision throughout the duration of contracts, and ensuring suitable governance arrangements are in place for the processing of invoices for payment for a variety of goods and services in a timely manner. To ensure quarterly workplace inspection reports are collated for onward submission to the Corporate Health and Safety Committee. To manage the provision of all supplies and services to the respective regional buildings. To assist the Workspace Services Manager in monitoring energy/utility usage with particular emphasis on the identification, investigation, implementation and reporting of energy/utility usage, reduction and conservation measures and funding opportunities within the NIHE portfolio and reporting annual statutory energy usage to Senior Management. To prepare and provide various reports for Senior Management on the performance and management of all Facilities and Accommodation Services activities. To monitor and manage income and expenditure budgets within their respective region and contribute to Business Plans and Departmental Strategy relevant to the work of the Facilities and Accommodation Department. To provide advice, assistance, support and guidance to staff in relation to daily priorities and ensure staff are continually briefed on priorities, targets and current performance objectives. Management Responsibilities To manage the team according to the principles of performance management, attendance management and personal development. To undertake staff performance reviews, including setting performance and development objectives and ensure relevant learning opportunities are provided. To ensure compliance with all Human Resources related policies and procedures. To ensure good governance within the Department, including compliance with key governance policies and procedures including management of relevant budgets. To ensure the effective and efficient management of the Department and that the required support and solutions are provided to staff and customers in a timely and professional manner. General To prepare appropriate business cases, tenders and quotations, in line with financial and procurement regulations, policies and procedures and corporate timescales. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion. To ensure continued and effective working relationships with key internal and external stakeholders. To represent the Workspace Services Manager, and to provide support and cover for other members of the Facilities & Accommodation team to ensure resilience as far as practicable. To undertake the duties in such a way as to enhance and protect the reputation and public profile of the Housing Executive. To comply with and implement all Housing Executive frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. Participate as directed in the NIHE resourcing activity in line with NIHE Resourcing Policies and Procedures. Undertake project work as directed by the Assistant Director of Facilities & Accommodation using the principles of good project management and in line with NIHE practice. Undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience a) Possess a degree or equivalent level qualification (Level 6*) in a facilities management discipline (or equivalent related subject) and can demonstrate at least two years’ relevant experience managing facilities and accommodation. Or b) Exceptionally, can demonstrate 4 years’ relevant experience in managing facilities and accommodation. *Refer to Qualifications Framework for equivalencies. It will be the responsibility of the applicant to demonstrate equivalency. Knowledge, Skills and Experience (continued) Can demonstrate significant relevant experience in each of the following areas: (i) Facilities management in a medium- to large-scale organisation over multiple locations.** (ii) Supervision of staff across a range of services. (iii) Specification and management of facilities contracts. (iv) Financial control of budgets and management of costs. **NIHE employs in excess of 3,500 staff, with 45 sites, and manages a revenue budget of circa £1.3bn. Experience at a senior level should include responsibility for line management of a team, and/or provision of leadership and guidance to other staff. Knowledge, Skills and Experience (continued) Can demonstrate: • Excellent planning and organisational skills • Ability to work accurately under pressure of multiple deadlines • Ability to professionally represent the interests of the organisation • A successful track record in developing and maintaining productive working relationships
Housing Services Area Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 8 JOB PURPOSE: The Area Manager is responsible for the delivery of a front line, comprehensive housing service, within a designated Area in the North Region, and will lead and support their team to meet the needs of customers and other business objectives. To contribute to the provision of a modern, professional and responsive service to support NIHE business delivery and our vision and values. REQUIREMENTS: 1. i) Possess a degree level qualification (level 6) or equivalent professional qualification OR ii) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 4 years’ experience working within a housing function APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
Commercial Contracts & Governance Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: To lead and support the effective management, governance and continuous improvement of Facilities and Accommodation contracts and supplier relationships across the organisation. The post holder will play a key role in ensuring services are delivered efficiently, provide value for money, meet business requirements and comply with relevant governance and regulatory standards. To contribute to the provision of a modern, professional and responsive Facilities and Accommodation service to support NIHE business delivery and our vision and values. REQUIREMENTS: 1. Either A) Possess a Level 6* qualification (or equivalent) in a relevant discipline [such as business management, procurement, commercial management, facilities management, property management, governance, project management or a related field] and can demonstrate at least two years' relevant experience managing contracts, supplier relationships, and procurement activities. or B) Exceptionally, can demonstrate 5 years’ relevant experience in managing contracts, supplier relationships, and procurement activities and can demonstrate continued professional development including the attainment of relevant qualifications. *Refer to Qualifications Framework for equivalencies It will be the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
Technical Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 5 JOB PURPOSE: The Technical Officer plays an integral role within a local grants area office in the delivery of technical aspects of applications for a suite of funding schemes across the private housing sector. These schemes are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home. REQUIREMENTS: 1. Either i) Possess a degree or an equivalent level qualification (Level 6*) in Building Studies or other relevant construction related subject and can demonstrate 1 years relevant experience OR ii) Possess a BTECH higher or equivalent level qualification (Level 5*) in Building Studies or other relevant construction related subject and can demonstrate 2 years’ relevant experience. OR iii) Can demonstrate equivalent continuing professional development / experiential learning and can demonstrate at least 3 years’ relevant experience. *Refer to Qualifications Framework for equivalencies It will be the responsibility of the applicant to demonstrate equivalency. Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role. APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
Solicitor
Purpose and Function of Post Duration: Post 1: Permanent Post 2: Temporary for 12months with possibility of extension or establishment. Hours: Post 1: 37 hours per week. Monday – Friday (may include evening and weekend work). Post 2: 22.2 hours per week (3days per week, days to be confirmed on appointment) (may include evening and weekend work). In addition to the standard pre-employment checks, this position will also be subject to receipt of a satisfactory Enhanced Access (NI) check. The Council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. This list will be valid for 12 months. “Another similar vacancy” is defined as a post with a similar job description and person specification and on the same salary scale, which may be in a different department or duration to the vacancy initially advertised. Another similar vacancy does not include posts where the similarity relates solely to the salary scale.
Business Support Administrator
Location: Based at either Cookstown, Dungannon or Magherafelt. The post holder may be required on occasions to work at another council facility to meet the needs of the service. Hours: 37 hours per week Monday to Friday 9.00am – 5.00pm. The post holder may be required to work evenings, weekends and public holidays to meet the needs of the service. Part Time: To be confirmed. The Council will retain a reserve list of suitable candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay, for permanent, temporary, full-time, part-time vacancies. Such a reserve list will be compiled and held for a period of 12 months. Purpose and Function of Post To provide a comprehensive administration service within the Business Support function/structure including the day-to-day management and control of services. Principal Duties and Tasks Performed: 1. Provide comprehensive secretarial and administrative support to a number of officers on a daily basis including acting as first point of contact for the department/public. 2. Processing of applications, and queries in accordance with agreed operating procedures and systems. 3. Provide an excellent standard of customer service to members of the public, other departments of the Council and external agencies via the telephone, email and face to face. This may include the provision of reception duties/cover as required. 4. Process and maintain a range of data and document management systems, including checking for accuracy, upkeep of IT systems, transfer of data to other agencies in line with statutory or service level agreement requirements, preparation of reports, providing/ collating information in relation to FOI responses, duties associated with retention and disposal of records, and issuing of correspondence in line with departmental procedures. 5. Maintenance of financial systems, to include recording and receipt of all monies (including credit card payments), bank lodgements, generating invoices, procurement systems and processes including E-Ordering, receiving and checking delivery of orders, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance. 6. Organise meetings, prepare agendas, take minutes and distribute all relevant documents. 7. Assist in the delivery of departmental projects and events, as required. 8. Preparation of papers and reports, actioning relevant recommendations and where requested, monitoring follow up and correspondence. 9. Operate and monitor the Councils manual and computerised room booking systems in accordance with approved procedures. 10. Participate in the maintenance of relevant Quality Management Systems including monitoring and review of systems and implementing improvements. 11. Participate in departmental and cross department working groups and teams as required. 12. Provide support and office cover as required within the directorate which may require travel on occasion. 13. To assist with staff inductions, work placement students, and training and development programmes in accordance with council policy and procedures. 14. Comply with Mid Ulster District Council’s Health and Safety Policy and Codes of Practice and adhere to all equal opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the Code of Conduct for Local Government Employees. 15. Such other duties as may be allocated with availability to perform duties outside normal working hours as required. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post. Person Specification Essential Criteria Applicants must, as at the closing date for receipt of applications: 1. Possess the right to work in Northern Ireland at the time of application. 2. Hold 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy-based subject; 3. Applicants must provide specific and personal examples of having at least 1 year’s relevant experience in the following areas: a) Experience of administrative duties b) Proficiency in the use of I.T systems- including a working knowledge of Word Processing and Excel c) Experience of dealing with the general public d) Excellent verbal and written communication skills Shortlisting Criteria may be enhanced to facilitate shortlisting An IT efficiency test using Microsoft Office packages may form part of the recruitment process.
Waste Collection Services Manager
The Waste Collection Services Manager will lead, manage and develop the Council’s Waste Collection Services across the Borough, ensuring the safe, efficient and customer-focused delivery of household, commercial, recycling and bulky waste collection operations. The postholder will be responsible for driving service performance, continuous improvement, compliance with statutory and Council requirements, and the effective management of staff, resources, budgets and operational infrastructure in support of corporate and directorate objectives. Please note
Cemeteries Team Leader
The person appointed will be responsible for leading the cemeteries team and volunteers in carrying out a range of burial, horticultural, grounds and facility maintenance service tasks within all Cemetery locations. To ensure effective communication with site users, other members of the team and line management. In addition, assist in the development of the Service through internal and external initiatives that engage Service stakeholders. To always ensure efficient and effective service delivery by the Parks & Cemeteries Service including mobile units in locations under your control. Please note
Care Worker
Are you a caring individual with a desire to help elderly and vulnerable people in your community? Are you are seeking a challenging yet rewarding career with career development and advancement opportunities? Come join our team! We currently have opportunities for Full and Part-Time Care Workers in Larne, Whitehead, Carrick, Newtownabbey, Ballyclare, Antrim, Cookstown, Draperstown, North Belfast, Newry and the surrounding areas. No previous experience is required as full training will be provided. We offer Permanent contracts, with flexibility to suit your personal circumstances, paid Access NI, free uniform, pension scheme, Refer a Friend Scheme and 24 hour On-Call support. We also have opportunities for Respite Sits in a range of areas. Is this the career for you, or perhaps a second job to supplement your income? You can find out further information and apply online at www.extra-care.org
Assistant Lands Officer
The purpose of the post is to assist the Lands Manager and the Lands Officers in the delivery of services relating to the use of Council land, leasing and licensing of Council land as well as the disposal and acquisition of land. Please note
