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Candidate & Customer Success Representative

TTM Healthcare SolutionsEnnis, Clare

TTM Healthcare Solutions is a world-class, Irish-owned recruitment company with offices in Ennis and Manchester. We have a team of 160 professionals which is continuing to grow who serve the Irish and UK markets, and recruit internationally into the UK - within both the permanent and temporary sectors. TTM isn't just a company, it's an attitude, a mind-set, an energy, and a force that connects us as people and drives every team member towards growing and realising their own potential. For those reasons we won the ERF Recruitment Industry Awards 2022, Recruitment Agency of the Year. We are looking for a dedicated Candidate & Customer Success Representative to join our dynamic healthcare recruitment team. This role plays a crucial part in ensuring the smooth execution of daily operations, from candidate placement to ongoing engagement and satisfaction. This role will be based in our Ennis HQ for a fixed term period of 6 months. Responsibilities: Candidate Placement & Management: ● Monitor client shift requests and translate them to shift bookings utilising our shift fulfilment technology. This can include managing ad-hoc shift requests as well as weekly/monthly rosters. ● Manage candidates' bookings, process shift cancellations and find replacements to reduce the impact on fulfilment. ● Proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work. ● Keep candidates' records up to date in all systems following the standard operating procedures. ● Work with candidates to maximise availability utilisation and improve overall candidate experience and utilisation. ● Work closely with the onboarding team to ensure new hires are utilised and booked into shifts. ● Proactively engage with candidates who have no future bookings or availability submitted. ● Collaborate with consultants to address any candidate concerns or challenges. Client Communication & Management: ● Liaise with healthcare organizations to acknowledge all shifts request providing timely updates on shift requests and filled rosters. ● Liaise with healthcare organisations to provide updates on booking cancellations as well as confirmed candidate replacements. ● Collaborate with consultants to address any client concerns or challenges. So… What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right! We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing - Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday! We also have an active Sports and Social Club, from team building events, pizza days and Tapa’s Thursday! Reward - We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and annual events! Health - Fully subsidised Healthcare scheme along with a suite of programmes across our wellness & diversity platform. Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales Training Family - We also contribute to Paternity & Maternity leave.

11 days agoPermanentTemporary

MWCH Principal Clinical Psychologist

Mid West Community HealthcareLimerick

The HSE Mid-West Young Adult Disability Team, aims to improve the experiences of Young People transitioning from child disability services to adult focused disability services in the Mid-West region i.e., Clare, Limerick and North Tipperary. This specialist multidisciplinary team (MDT) for Young People with disabilities is provided by the HSE Mid-West Young Adult Disability Team (Principal Psychologist and Senior Grade Occupational Therapist and Psychology Assistant. The service is delivered in line with the approved Model of Service document developed in 2022. The overall purpose of the post is to put in place and provide clinical leadership and pivotal service for the Young Adults Disability Team. Under the model of service for the Young Adult Disability Team in the Mid-West Community Healthcare the “ Psychologist will also act as Clinical Lead of the Young Adult Disability Team, a role that will require 0.5 WTE allocation” . This level of responsibility for service lead and development are the duties of the Principal Psychologist in addition to clinical responsibilities. Currently young adult service users attending this service, the majority of whom have received a diagnosis of Intellectual disability and Autism, do not have access to other pathways for psychology services despite the established complexity of their needs. This post forms part of the overall resourcing of services within CHO Mid-West. The post covers Mid-West Community Healthcare. Initial base: Limerick City There is currently one permanent 0.8 WTE available in the Young Adult Disability Team Please note the base for the post may change within Community Healthcare Mid-West. Community Disability Services, within 45km of initial location. A panel may be formed as a result of this campaign for Psychologist, Principal Specialist for Disability Adult Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquires to: Name: Dr Edmond O’Dea, Principal Clinical Psychologist Phone: 061 461205 - 0872194923 Email: Edmond.odea@Hse.ie

11 days agoPart-timePermanent

RHM-- - Clinical Specialist Dietitian, Paediatric Diabetes

Dublin Midlands Hospital GroupMullingar, Westmeath

Clinical Specialist Dietitian, Paediatric Diabetes RHM-04-2024-113 Regional Hospital Mullingar Location of Post: There is currently one permanent, whole-time post available in the Nutrition and Dietetic Department, Regional Hospital Mullingar. A panel may be formed for Clinical Specialist Dietitian, Paediatric Diabetesfrom which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Purpose of Post: · To provide a lead role to the paediatric Diabetes team in the Regional Hospital Mullingar and provide a dietetic service to paediatric Diabetes, including the insulin pump service. · To manage and deliver a caseload providing expert dietetic input to paediatric Diabetes, both inpatients and outpatients. · Act as a local resource and provide expert opinion, advice and guidance to dietetic colleagues and other healthcare professionals. · To work with other colleagues nationally to support standardised care. · To provide training, development and feedback for dietetic staff to enable competence in Diabetes dietetic care. · The provide commitment to education and research in addition to clinical practice. · Participate in the development of the strategic direction of the Nutrition & Dietetic service in conjunction with the dietitian manager and relevant agencies and stakeholders in line with National Clinical Care Programmes. · To promote and ensure clinical effectiveness of dietitians working in paediatric diabetes through performance management, supervision, education, audit and research. · To participate in audit and research and to share results with dietetic and medical colleagues both nationally and locally. · In conjunction with the dietitian manager, develop local policies and care pathways within diabetes. Informal Enquiries Name: Gráinne Flanagan Position: Dietitian Manager Email: grainne.flanagan@hse.ie Telephone: 044 9394285 HR Point of Contact: DMHG is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Name: Ally O'Reilly Email: Ally.OReilly@hse.ie Telephone: +353 876771603 Eligibility Criteria Candidates must have at the latest date for receipt of applications for the post:- 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Candidates must on the closing date: 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Candidates for appointment must: (i) Be registered, or be eligible for registration, as a Dietitian by the Dietitians Registration Board at CORU. And (ii) Have 5 years full time (or equivalent) years post qualification dietetic experience of which 4 years full time (or equivalent) must be consecutive in the required area of specialism. And (iii) Be able to demonstrate a proven record of clinical excellence in the specialism And (iv) Professional Development and Practice Candidates must demonstrate evidence of continuing professional development relevant to the required area of specialism, in the form of post-graduate qualifications or relevant courses. And Candidates must demonstrate achievement in the areas of clinical audit, quality improvement initiatives, practice development, teaching and research. And (v) Candidates must have the requisite knowledge and ability (including a high standard of suitability, management, leadership and professional ability) for the proper discharge of the duties of the office. And (vi) Provide proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued. 2. Annual Registration: i) On appointment practitioners must maintain annual registration on Dietitians Register maintained by the Dietitians Registration Board at CORU. And ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specfics: · Periods of Adaptation that may be required for CORU registration may not be facilitated. · Candidates must provide evidence of completion of the ‘Recognition’ phase with CORU. · Demonstrate depth and breadth of clinical dietetic experience in the specialist area of diabetes in paediatrics. · Completion of/ commitment to undertaking Behavioural Change Training · Please demonstrate your experience in the following areas: 1 . Facilitation 2. Group education 3. Ability to lead on projects 4. Service improvements 5. Delivery of quality initiatives

11 days agoFull-timePart-time

MRHP-- - Senior Dietitian, Nutritional Support

Midland Regional HospitalPortlaoise, Laois

Senior Dietitian - Nutritional Support MRHP-04-2024-111 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise There is currently one permanent , full-time vacancy available in the Department of Nutrition & Dietetics in the Midland Regional Hospital Portlaoise. A panel may be created from this campaign for the post of a Senior Dietitian which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. A panel will be formed for the following clinical areas arising from this campaign: Informal Enquiries: Judy Ennis Dietitian Manager Midland Regional Hospital Portlaoise Email: judy.ennis@hse.ie Tel: 057 869 6258 HR Point of Contact: DMHG is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: William Wang HR Recruitment Officer Dublin Midlands Hospital Group Email: william.wang@hse.ie Tel: 087 325 1532 Purpose of the Post: To work and function as an efficient and effective member of the Nutrition and Dietetic team and the relevant multi-disciplinary teams in the areas of assignment, with the aim of providing optimum nutrition and dietetic care to clients under the care of the dietitian. Eligibility Criteria, Qualifications and / or Experience: 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Candidates must have at the latest date for receipt of applications for the post: - (i) Be registered, or be eligible for registration, as a Dietitian by the Dietitians Registration Board at CORU. AND (ii) Have 3 years full time (or an aggregate of 3 years full time) post qualification experience. AND (iii) Candidates must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (iv) Provide proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued. 2. Annual Registration (i) On appointment practitioners must maintain annual registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU. AND (ii) Practitioners confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character.

11 days agoFull-timePart-time

Packaging Operative, Level

NorbrookNewry, Down

Packaging Operative – Level 2 Job Overview The successful candidates will be based within the Operational areas of our Newry Facilities and will assist in the packaging of a wide variety of pharmaceutical products whilst ensuring that all operations are performed in line with GMP standards and Health and Safety guidelines. Our Manufacturing teams work to tight schedules, packing sterile and non-sterile products to meet Customer orders. They also work with our Quality teams to ensure that we produce high quality products at all times. Many of our manufacturing suites have been upgraded recently as part of our overall capital investment programme. Main Activities/Tasks Level 2 operative will assist the assistant packaging manager to ensure the efficient and effective operation of the packaging department in line with daily operational requirements and quality standards. Essential Criteria: Applicants must therefore demonstrate the following essential criteria on their application form in order to be considered:

11 days agoFull-timePermanent

Senior Finance Manager

Mid & East Borough CouncilBallymena, AntrimScale PO6, SCP 42-45, £50,512 - £53,630 per annum

A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:- Senior Finance Manager 37 hours per week Scale PO6, SCP 42-45, £50,512 - £53,630 per annum MAIN PURPOSE OF THE JOB The post holder will have operational responsibility for the following areas of the Finance Department: Leading and developing a team of managers to plan and implement a high quality service to meet the needs of the organisation, its customers, its internal policies and relevant legislation and regulations. Effectively manage the performance of staff by setting objectives which will achieve the necessary results and support the continuous improvement of the service. Provide Support to the Assistant Director of Finance. PLEASE NOTE:  Only application forms containing all the information, which has been sought, will be considered.  The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form.  It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria.  Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted. Closing date for receipt of completed applications is Monday, 13 May 2024 at 4.00 pm.

11 days agoPermanent

RHM-- - Clinical Nurse Manager II Paediatric Diabetes

Dublin Midlands Hospital GroupMullingar, Westmeath

Clinical Nurse Manager II - Paediatric Diabetes RHM-04-2024-112 Regional Hospital Mullingar Location of Post: There is currently one permanent, whole-time vacancy available at Regional Hospital Mullingar. A panel may be formed as a result of this campaign for Clinical Nurse Manager 2 Paediatric Diabetes from which current and future, permanent, temporary and specified purpose vacancies of full or part-time duration may be filled. Purpose of Post The post of CNM 2 has a pivotal role in service planning, co-ordinating, and managing activity and resources within the Paediatric Diabetes Service. The CNM 2 will be a highly competent, visible and experienced clinical practitioner who uses specialist knowledge and advanced skills to support the Paediatric Diabetes Service. Informal Enquiries Name: Ms Loretto Carroll Position: Divisional Nurse Manager, ED/OPD/Paediatrics and AMAU. Email: Lorettom.carroll@hse.ie Telephone: 086 0678193 HR Enquiries Name: Jemima Bamboka Email: jemima.bamboka@hse.ie Telephone: 0873355863 Eligibility Criteria Candidates must have at the latest date for receipt of applications for the post:- 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Are registered in the General and or Children’s Division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann) or entitled to be so registered. AND (ii) Have at least 5 years post registration experience of which 2 must be in an acute setting with experience in the care of Paediatric Diabetes patients or related area. AND (iii) Candidates must demonstrate evidence of continuous professional development. AND (b) Candidates must possess the requisite knowledge and ability including a high standard of suitability and clinical, managerial and administrative capacity to properly discharge the functions of the role. Post Specific Requirements Depth and breadth of nursing experience in the area of Paediatric Diabetes nursing as relevant to the role.

11 days agoPart-timePermanent

Assistant Store Manager

Maxi Zoo IrelandBray, Wicklow€32,000 - €34,000 per year

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers. We are currently recruiting for an Assistant Store Manager for our Bray Store. An Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of the store. The Assistant Manager reports to the Store Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service. What you will do: · Provide customer advice with the aim of optimising customer approach and loyalty. This includes advertising all products and services and referring customers to regional or digital customer services. · Ensure an attractive, clean, and tidy appearance of the stores at all times in accordance with company policies and regulations to create a positive shopping experience for our customers. · Ensure compliance with all processes and regulations such as Money and Product Management, Cash Handling, and Cashier Policy, assigned back office tasks, as well as POS guidelines. · Support the Store Manager and, in consultation with the District Manager, analyse store KPIs and derive measures and actions to improve results. Simultaneously undertake all necessary back office tasks. · Ensure compliance with all process standards, legal and organisational policies, and guidelines within the Corporate Center Standards, as well as Irish regulations, especially health and safety regulations. · Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. · Ensure the promotion of your professional and personal development in consultation with the store manager and attendance of all assigned staff training within the specified time frame. · Support the Store Manager in creating, developing, and managing a competent, stable store team, and especially support the development of Sales Assistants on product/pet knowledge. Additionally, support new starters with onboarding and sales skills. · Ensure full product availability on the shelves, minimize inventory discrepancies, and maintain high inventory quality. In addition, ensure conscious and efficient use of all environmental and economic resources. Provide support to the Store Manager in establishing correct staff planning in functions and ensure internal communication and information flow. · Provide overall leadership and direction in the absence of the store manager to ensure store is managed in accordance with our business culture of providing excellent customer satisfaction, while creating an atmosphere of mutual trust and respect for our store team. · Engaging, coaching and supporting the store team by recognising and understanding what motivates them. Creating a continuous culture of open communication within your store team. Being the engagement champion for your store to ensure all of the team take part in the company pulse surveys, feedback is acted on. · Supporting and developing new starters through company onboarding and continuous learning to ensure the store has trained employees to meet business needs and sales objectives. Providing feedback at regular intervals to new joiners What you will bring: · Proven successful experience as a retail Assistant Store Manager · Business orientation and the ability to step up and lead the store in the absence of the manager · The ability to build strong working relationships with the store manager and the wider store team · An appetite for learning and development demonstrated through self-learning, asking questions, accepting new challenges and taking on company learning opportunities. We aspire to have our Assistant Store Managers on the path to becoming one of our future store managers. · Customer service and management skills · Strong organisational skills · Strong communication and interpersonal skills to effectively lead staff, help customers and work with your manager. Why join us? · Advancement Opportunities – An opportunity to grow with Europe’s biggest pet retailer. At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. · Competitive Salary · Employee Discount - we offer employee discount of up to 40% in our stores! Additional benefits: · Paid sick leave · Paid maternity and paternity leave · Annual leave starting at 21 days and rising to 23 days at year 6. · Employee assistance programme · Refer a friend Scheme · Cycle to work scheme

11 days agoFull-timePermanent

Deli Assistant

SuperValuMullingar, Westmeath

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.

11 days agoFull-timePermanent

Maintenance Worker

Cheshire IrelandSligo

Job Opportunity Maintenance Worker 10 Hours Per Week Permanent Sligo Cheshire Services We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do General Maintenance Duties – To perform general maintenance duties in the residential service such as but not limited to. To maintain and repair equipment, fixtures, and service the building & external property promptly and efficiently to a high finish standard. To recognise and advise local management as appropriate where external professionals are required to repair fixtures & equipment. To meet regularly with local service management to identify and agree work schedule and identify priority issues. To ensure Health and Safety standards are maintained and appropriate regulations are always in place. To work as part of the overall residential team. To provide value for money around maintenance. To liaise closely with outside contractors and professionals in a professional manner. To monitor the annual service contracts ensuring work is completed promptly and within appropriate standards. To ensure fire safety regulations and requirements are in place and up to date. Who we are looking for. A minimum of 1 years’ previous experience in similarly focused role. Good interpersonal and communication skills, both verbal and written. Computer literate. In possession of the necessary documentation to work and live in Ireland. Ability to speak and write English fluently. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us Flexibility in working hours. Advanced Rostering. Free Parking €14.23 - €15.82 per hour (based on experience). Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training. Benefit Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme. Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Closing Date: - 30th of April 2024 Reference: 2024159 Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau Website: www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321

11 days agoPermanent
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