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Job Title: : Customer Experience Champion Vacancy ID : 098946 Vacancy Type : Permanent Post Date : 28-Nov-2025 Close Date : 19-Dec-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent part -time position based in Dundalk. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Packaging Operative
Job Overview The successful candidates will be based within the Operational areas of our Newry Facilities and will assist in the packaging of a wide variety of pharmaceutical products whilst ensuring that all operations are performed in line with GMP standards and Health and Safety guidelines. Our Manufacturing teams work to tight schedules, packing sterile and non-sterile products to meet Customer orders. They also work with our Quality teams to ensure that we produce high quality products at all times. Many of our manufacturing suites have been upgraded recently as part of our overall capital investment programme. Main Activities/Tasks Level 2 operative will assist the assistant packaging manager to ensure the efficient and effective operation of the packaging department in line with daily operational requirements and quality standards. Essential Criteria: Contact: recruitment@norbrook.co.uk Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy, we would particularly like to welcome applicants from the Protestant Community.
Employability & Personal Development Tutor
Employability & Personal Development Tutor Job details: Hours: 35 hours per week Salary: Competitive Contract: Permanent Job Background: To be responsible for the delivery and the provision of Personal Life Skills and Employability in accordance with the quality standards of the Awarding Organisation. To enable young people to make appropriate choices in terms of developing skills, work placements, employability, and personal development. Main Duties and Responsibilities: To develop and demonstrate a thorough knowledge of the requirements of training programmes designed to increase the economic activity of learners To assess individual training needs in relation to the required level as part of a formal induction process To take appropriate action to ensure each candidate has the maximum opportunity to attain a relevant qualification appropriate to ability To agree and compile Action Plans with each learner that outlines how the targeted qualification will be delivered and achieved To create and maintain a warm, welcoming and supportive environment responsive to the needs of participants To ensure all participants are provided with a high level of pastoral care support Essential Criteria: 5 GCSE’s Grade C or above including English and Maths A minimum of one-year previous experience delivering Employability & Personal Development qualifications. A minimum of 2 years working with unemployed and young school leavers. Experience of standardisation within a working team Desirable Criteria: Qualification in Youth Work, Counselling or Mentoring A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT) A working knowledge of current Training & Employment Programmes For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs with full job description are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 10th December 2025 at 9pm
Theatre Operatives
~~~ Please apply via Application Form only - No CV's accepted~~~ Theatre Operatives required for Sligo University Hospital. Location of Post: Theatre Department, Sligo University Hospital, West North West Hospital Group Roinn Amharclainne, Ospidéal ollscoile Shligeach The Operating Departments in Sligo University Hospital consists of three Theatres on level 8 and two Theatres on level 6. There is also a busy Day Surgery Unit which has 2 operating rooms. In the Ophthalmic Unit there is a dedicated Operating Theatre which provides for all ophthalmic surgery. A panel may be formed as a result of this campaign for Theatre Operatives from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries: Name: Caroline Quinn Job Title: Assistant Director of Nursing – Peri-Operative Directorate Tel: 071 91 74546 Email: carolinea.quinn@hse.ie
Portsupp Domestic Porter MPUH
Campaign Reference Number & Job Title: Domestic Porter MPUH (Supplementary Campaign) Grade Code: 4197 County: Galway Hse Area: HSE West & North West Region Staff Category: General Support Contract Type: Permanent & Whole Time, & Part Time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: Ms. Imelda Mathews, Assistant Director of Nursing, Merlin Park Hospital, Galway University Hospitals Tel: 091 775645 – Email: Imelda.mathews@hse.ie Contact recruit.guh@hse.ie for enquiries relating to the recruitment process. Closing Date: Friday 12th December 2025 @10am. Applications via Rezoomo only. CV’S will not be progressed. Location of Post HSE West & North West Initial assignment will be to Merlin Park University Hospital The successful candidate may be required to work in any service area within the vicinity as the need arises A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled Application Details https://www.rezoomo.com/job/89516/ Post Specific Related Information Flexibility with regards to working hours to meet the demands of the service as post operates 24/7
Clinical Nurse Manager, Paediatrics
Job Description Clinical Nurse Manager 1 - Paediatrics Supplementary Panel (Grade Code: 2127) Location of Post HSE Mid West – University Hospital Limerick FFS An Íarthar Láir – Ospideál Ollscoile Luimnigh The current vacancies available are permanent and whole-time in the Paediatric Department and Paediatric Emergency Department at University Hospital Limerick . A panel may be formed as a result of this campaign for Clinical Nurse Manger 1 - Paediatrics University Hospital Limerick from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Inquires Contact Ms. Teresa Joyce, Assistant Director of Nursing Paediatrics, UHL for further information about the role. Email: Teresa.Joyce@hse.ie Telephone: 087-9757060
Quality Improvement Development Manager
Grád VII Bainisteoir Gnó Grade VII Business Manager Grade VII Quality Improvement Development Manager Grade Code 0582 Location of Post Halla Houston Páirc Ghnó na Ráithín, Luimneach Houston Hall, Raheen Business Park, Limerick There is currently permanent, whole-time vacancy available in the Quality Improvement Department Please note that no panel will be formed as a result of this recruitment campaign. This campaign will be used to fill the listed post only and no additional jobs will be offered to candidates successful at interview. Once the post is filled the candidate pool will be disbanded. Informal Enquiries We welcome enquiries about the role. Ms Anna Farrell Group lead for Quality Improvement HSE Midwest, Quality & Patient Safety Office, Houston Hall, Raheen Business Park, Limerick Email: Anna.Farrell@hse.ie 061 485072 Contact Recruitment Department, UHLRecruitment@hse.ie for enquiries relating to the recruitment process.
NAAS-- - Unscheduled Care Lead
Grade VII Unscheduled Care Lead Naas General Hospital. There is currently one permanent and whole-time vacancy available. A panel may be formed as a result of this campaign for Grade VII Unscheduled Care Lead, Naas General Hospital, from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Name: Rory Dignam Position: Operations Manager, Naas General Hospital Tel: (045) 849525 Email: rory.dignam2@hse.ie HR Point of Contact: Name: Olivia Girvin Position: HR Recruitment Officer, HSE Dublin and Midlands Email: Olivia.girvin@hse.ie Tel: 087 957 4869 Purpose of the Post The Unscheduled Care Lead will provide strategic and operational support to the Senior Management Team and Clinical Directorates at Naas General Hospital, with a particular focus on enhancing the quality, safety, and efficiency of unscheduled care services. This role involves providing leadership in the ongoing improvement of unscheduled care pathways and performance, including urgent and emergency care services, and the development and implementation of robust performance monitoring systems. The post holder will be responsible for tracking, analysing, and reporting key performance indicators (KPIs) in alignment with HSE targets, such as ED wait times, 9-hour and 24-hour breaches, and the proportion of patients aged 75+ waiting more than 24 hours in the Emergency Department and will present data regularly at Operations and Senior Management meetings to support informed decision-making. In line with the HSE’s national focus on improving outcomes in urgent and emergency care, the Unscheduled Care Lead will work to optimise patient flow from the point of ED triage through to timely admission, discharge, or transfer. A particular emphasis will be placed on the early identification and prioritisation of patients over 75 years of age, ensuring compliance with the National ED Taskforce recommendations and Age-Friendly Hospital standards. The Unscheduled Care Lead will work closely with the Scheduled Care Manager, Patient Flow ADON, Operations Manager, ED Consultant clinical lead, CNM 3, IPC team and other key stakeholders to ensure an integrated and coordinated approach to patient flow across the hospital. The post holder will actively participate in daily bed management meetings and contribute to the delivery of timely and effective patient flow solutions, with a continued emphasis on reducing delayed discharges and length of stay, especially for older persons. The role also includes responsibility for advance planning of weekends and bank holidays, engaging with relevant clinical and operational stakeholders to ensure appropriate capacity, resourcing, and escalation arrangements are in place to manage anticipated demand and reduce risk, particularly during periods of heightened ED pressure. This is a highly collaborative role that requires strong leadership, analytical, and communication skills, with a clear focus on delivering high-quality, patient-centred urgent and emergency care. The Unscheduled Care Lead will champion service improvements that promote safe, timely access to care and effective transitions for all patients, especially those most vulnerable to long ED stays and delays in discharge Eligibility Criteria Candidates must have at the latest date of application: - Eligibility Criteria Professional Qualifications, Experience etc. This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 (a) Eligible applicants will be those who on the closing date for the competition: (i) Are currently employed at Grade VI level or equivalent (clinical or administrative) CNM 1 or above, with relevant experience in hospital operations. (ii)Have a clinical background (e.g. nursing, allied health, or medical), that enables effective engagement with multidisciplinary teams and supports the progression of clinical pathways, service integration, and the resolution of operational challenges in a fast-paced acute care environment. (iii)Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade IV (or equivalent) And Have not less than two years satisfactory experience either in that office or in an office at a level not lower than that of Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have demonstrable strong leadership and interpersonal skills and experience in implementing and managing complex change and quality improvement initiatives, and possess extensive knowledge of unscheduled care and patient flow dynamics within an acute healthcare setting. In addition, applicants must demonstrate experience or capacity in carrying out delegated operational responsibilities for the day-to-day management of unscheduled care services, as assigned by the Operations Manager. The post holder is expected to take a proactive and solution-focused approach to addressing operational challenges, supporting service continuity, and enhancing patient flow across the hospital. And Candidates must possess the requisite knowledge, capability, and expertise (including a high standard of professional and management ability) necessary for the proper discharge of the duties of the post. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character.
NAAS-- - Specialist Surveillance Scientist
Specialist Surveillance Scientist Naas General Hospital. There is currently one permanent Medical Scientist, Specialist (Surveillance)vacancy available in the Laboratory in Naas General Hospital. A panel may be formed as a result of this campaign for Naas General Hospitalfrom which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Specified purpose vacancies of full or part-time duration may also be filled from this panel. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Clodagh Cruise Laboratory Manager Naas General Hospital clodagh.cruise@hse.ie HR Point of Contact: Rachel Smith HR Recruitment Officer HSE Dublin and Midlands Email: Rachel.smitp@hse.ie Tel: 087 1881997 Purpose of the Post 1. The purpose of this role is to manage the collection, analysis and dissemination of all Healthcare Associated Infection data in Naas General Hospital and the surrounding community and other areas as appropriate. 2. Be involved in the Implementation of the Critical Care Surveillance Programme. 3. To fully implement all the requirements of the HIQA National Standards for the Prevention and Control of Healthcare Associated Infection in the hospital. 4. To provide a link between the Pathology Laboratory, Public Health and the Health Protection Surveillance Centre in relation to the surveillance and reporting of infectious diseases and antimicrobial resistance via CIDR and EARS-Net 5. Be responsible for the development, co-ordination and implementation of quality processes within Pathology and for all documentation required for Surveillance of pathogens and antimicrobial resistance patterns on direction of the Laboratory Manager, HPSC and Consultant Microbiologist. 6. Participate fully as a member of the Infection Prevention and Control Team in the Hospital. 7. Co-ordinate the Surveillance Programme within the Hospital in conjunction with the IPCT – as required by HIQA. Eligibility Criteria Candidates must have at the latest date of application: - 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Candidates for appointment must: (i) Be registered, or be eligible for registration as a Medical Scientist on the Medical Scientists Register maintained by the Medical Scientists Registration Board at CORU. OR (ii) Applicants who satisfy the conditions set out in Section 91 of the Health and Social Care professionals Act 2005, (see Note 1 Below*), must submit proof of application for the registration Board at CORU. The acceptable proof is correspondence from the Medical Scientists Registration Board at CORU confirming their application for registration as a Section 91 applicant was received by the 30th of March 2021. AND (iii) Possess a Masters Qualification (MSc) or equivalent (NFQ Level 9) postgraduate qualififcation on the National Framework of Qualififcations (NFQ) maintained by Quality and Qualififcations Ireland (QQI) in a Science related discipline, as relevant to the role. Validated bt the academy of Clinical Science and Laboratory Medicine. OR (iv) An equivalent qualification at minimum Level 9 validated by the Academy of Clinical Science and laboratory Medicine (ACSLM) OR (v) Possess Fellowship of the Academy of Clinical Science and laboratory Medicine awarded before July 2018. OR (vi) Have attained the Fellowship of the Institute of Biomedical Science by examination or thesis (Awarded prior to 1999) AND (vii) Possess four years full time clinical experience (or an aggregate of four years full time clinical experience) as a medical scientist in a clinical diagnostic laboratory since qualifying as a medical scientist. AND (viii) Demonstrate knowledge and experience in the appropriate specialist area. AND (ix) Demonstrate evidence of Continuous Professional Development relevant to the required area of specialism/role. AND (x) Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (xi) Candidate must provide proof of statutory Registration on the medical Scientists Register maintained by the Medical Scientists Registration Board at CORU before a contract of employment can be issued. OR For a section 91 candidate you must submit proof of application for registration see criterion 1a (ii). 2. Annual Registration (i) On appointment, practitioners must maintain annual registration on Medical Scientists Register maintained by the Medical Scientists Registration Board at CORU. AND (ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC) 4. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 5. Character Candidates for and any person holding the office must be of good character
Clinical Nurse Manager / Social Care Leader
Clinical Nurse Manager 2/ Social Care Leader Person Centred Residential Services & Supports Full Time We are currently recruiting Clinical Nurse Managers 2 (CNM2) and Social Care Leaders (SCL) for our Person Centred Residential and Community-Based Services and supports. This is an exciting opportunity for experienced professionals to lead dedicated teams in delivering meaningful respite experiences that align with HIQA standards and our organisational values. The successful candidates may be required to assume the responsibilities of a Person in Charge in accordance with HIQA regulations. Position & Grade : Social Care Leader / Clinical Nurse Manager 2 Location : Cork City & County Employment type and Hours : Full Time Permanent · 37.5 hours per week for Clinical Nurse Manager 2 · 39 hours per week for Social Care Leader Salary: Department of Health & Children Consolidated Scales apply. Social Care Leader : The 7-point salary scale for the post as of 01/08/2025: €56,351, €57,569, €58,786, €62,032, €63,291, €64,540, €65,807 Clinical Nurse Manager 2 : The 11-point salary scale for the post as of 01/08/2025: €61,463, €62,481, €63,342, €64,747, €66,300, €67,826, €69,351, €71,068, €72,662 €75,405, € 77,666 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Key Responsibilities include: Completed application forms must be submitted by Friday 12th December 2025. Interviews will take place on the week of the 15th December 2025. Applicants may be short listed on the basis of their application. A panel may be formed for a 12-month period to fill any future permanent or temporary, fulltime, or Part Time Clinical Nurse Manager 2/Social Care Leader roles that may arise across Horizons. Visit our website at www.horizonscork.ie
