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Sort by: relevance | dateDeveloper Liaison Advisor
Grade and Salary E (€49,252 -€73,877)* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Customer Operations develop, deliver and support excellence customer experience and service to both domestic and nondomestic customers within a regulated industry. Customer Operations are responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Éireann customer strategy Connections and Developer Services (CDS) are responsible for the customer engagement and stakeholder relationship management of all connections to the Uisce Éireann network. The CDS team manage the customer journey from development concept design, statutory planning process, pre-connection, technical design, site quality assurance, vesting of new asset and final connection and metering, including developing commercial/technical customer agreements, and managing customer funding in adherence to all technical standards, connection charging policy and governance requirements. CDS are responsible for delivering a highly effective customer service, including reviewing, and implementing solutions to meet changing customer needs. Collaboration with several key business partners is essential for the successful delivery of connections on behalf of the customer. Reporting to the Developer Liaison Technical Lead, the Developer Liaison Advisor will be responsible for Client Relationship Management. This will be achieved through actively supporting the Developer Services Team to develop, maintain and enhance relationships with Customers, Large Developers, Local Authority Housing Depts, AHBs and State Agencies. Main Duties and Responsibilities: • Support and facilitate the Developer Services Team in their various activities providing an excellent customer experience with Large Developers Local Authority Housing Depts, AHBs and State Agencies and other key stakeholders. • Support timely and clear communication between the large Developers, CDS and internal and external stakeholders, through the various stages of the connection processes • Assist with interaction and problem resolution between the Developer, CDS and the various internal Uisce Éireann stakeholders. • Collaboration with key internal stakeholders across the UÉ business including but not limited to; • Asset Management & Sustainability / Asset Planning • Infrastructure Delivery / Regional Contractor • UE Legal • Customer Operations / Asset Operations Communications & Corporate Affairs • Others as required • Support Large Developers to navigate the various Uisce Éireann processes, for residential, commercial, industrial, and mixed-se development, more effectively and efficiently • Act as the bridge between Connections and Developer services and the various internal Uisce Éireann stakeholders; always being an advocate for the customer within Uisce Éireann • Facilitate Client relationship management by supporting the development, maintenance, and enhancement of the relationship between CDS and Large Developers • Assist with the management of customer queries, escaltions and complaints within the CDS team and ensure that these are handled in line with broader Customer Operations processes • Coordinate with the wider Customer Operations team to ensure that all customer service escalations and complaints are satisfactory resolved • Prepare regular reporting for the Customer Operations team to ensure that all customer service-related escalations and complaints are satisfactorily resolved • Prepare responses and support the LRSD/ERSD team with local rep queries and escalation resolutions • Prepare regular reporting for the Developer Services Team to submit to CDS senior management and external stakeholders as appropriate • Develop and implement complaint process improvement to include correct categorisation of customer escalations & complaints etc. • Co-ordination of monthly reporting, updates, and summaries of engagement to senior management team • Provide an excellent customer experience throughout the customer journey • Provide regular monthly reports, updates, and summaries of engagement to the Developer Liaison Technical Lead • Raise risks and issues as appropriate to the Developer Liaison Technical Lead • Attend Conference and Events as required, advocating for UE and supporting the business key messaging. General Duties and Responsibilities • Collaborate with key internal stakeholders across the UÉ business. • Responsible for promoting and delivering process improvement initiatives within the area enabling a more efficient delivery of service for our customers. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable • A minimum of 3 years’ experience in the water, utilities or similar industries is desirable and or relevant experience • Ability to develop and maintain effective partnerships with key stakeholders internally and externally • Experience in independently resolving customer challenges while maintaining high service standards. • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others • Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team whilst upholding organisational values through decision making. • Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose & implement solutions • Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements • Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job • Experience in taking ownership of safety responsibilities and contributing to continuous improvement initiatives. The closing date for receipt of applications for this vacancy is 03/02/2026. Please note that applications submitted after this closing date will not be accepted. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Communications Advisor - Internal Communications
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role : The Corporate Affairs Directorate has a clear purpose: To strengthen Uisce Éireann’s reputation and be a trusted advisor and practitioner to ensure that Uisce Éireann achieves its Corporate Strategy and Business outcomes. Our approach is to ensure we provide integrated strategic communications advice and solutions to the business and ensure we focus our communications effort on the right target audiences and channels with clearly defined measurables and outcomes. The Corporate Affairs Directorate has a diverse mix of skillsets and responsibilities including brand strategy, market research and insights, marketing and digital marketing (websites and social media strategy), corporate affairs, public relations, crisis management, project communications, stakeholder communications, public affairs, sponsorships, media relations and internal communications. The Communications Advisor will support the Communications team to deliver the overall objectives of the directorate by playing key roles across the team. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Communications Advisor - Internal Communications
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role : The Corporate Affairs Directorate has a clear purpose: To strengthen Uisce Éireann’s reputation and be a trusted advisor and practitioner to ensure that Uisce Éireann achieves its Corporate Strategy and Business outcomes. Our approach is to ensure we provide integrated strategic communications advice and solutions to the business and ensure we focus our communications effort on the right target audiences and channels with clearly defined measurables and outcomes. The Corporate Affairs Directorate has a diverse mix of skillsets and responsibilities including brand strategy, market research and insights, marketing and digital marketing (websites and social media strategy), corporate affairs, public relations, crisis management, project communications, stakeholder communications, public affairs, sponsorships, media relations and internal communications. The Communications Advisor will support the Communications team to deliver the overall objectives of the directorate by playing key roles across the team. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Drinking and Wastewater Compliance Coordinator
Grade and Salary F (€40,438 -€60,657)* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network, and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Eireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Eireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Eireann policies in the future. Reporting to the Regional Drinking Water Compliance Manager, The Drinking and Wastewater Compliance Coordinator is responsible for ensuring the safety and quality of drinking water and the safe discharge of wastewaters to the environment by supporting the regional drinking water and wastewater compliance regional teams Main Duties and Responsibilities: • Support the development and maintenance of National Sampling Plans. • Responsible for tracking delivery of the National Sampling Plan and liaising with Regional Teams to facilitate further decision making. • Liaise with the Compliance team to identify specific system development requirements. • Act as the technical point of contact for IT business analysts and developers. Undertake User Acceptance Testing of systems throughout development. • Assist in the development and maintenance of advanced data analysis solutions to facilitate compliance data management and reporting requirements. • Review Compliance monitoring data, incidents, compliance investigations, EPA Files and complaint data and support the HQ and Regional teams by undertaking trend analysis, reporting, and liaison to facilitate follow up activities. • Support national reporting arrangements with respect to compliance programmes, environmental assessments, annual environmental reports, the Remedial Action List and Wastewater Priority Areas List. • Review the performance of existing data analysis and reporting systems, identify and implement appropriate improvements. • Interact frequently with key internal stakeholders to ensure cross functional understanding and alignment of key Compliance priorities. • Provide regular progress updates to the Reporting Specialists. • Contribute to achieving the objectives and targets of the Environmental Regulation Team Plan, and the Uisce Éireann Business Plan. • Generate outputs in the form or Reports, Instructions, Templates, Standard Operating Procedures etc. in standardised and consistent formats that convey data and decisions in a systematic manner. • Ensure systems capture and align with emerging needs of the business and provide information and direction to stakeholders based on the generated outputs of the system. • Support the generation of national monthly compliance metrics, KPIs, and statistics. • Provide information and data in a high quality format to other functions and departments as required to support their needs. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation • Other duties as required Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 1 years’ Experience in the water, utilities or similar industries is desirable • Strong computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook • Ability to analyse customer needs and provide support to resolve issues • Demonstrated ability to collaborate with colleagues and look for different perspectives • Track record of striving for quality and ensuring consistently high standards of work • Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner • Ability to set up ongoing processes and procedure to collect and review information • Track record of complying with safety objectives and policies and encouraging others to do the same CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Drinking and Wastewater Compliance Coordinator
Grade and Salary F (€40,438 -€60,657)* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network, and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Eireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Eireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Eireann policies in the future. Reporting to the Regional Drinking Water Compliance Manager, The Drinking and Wastewater Compliance Coordinator is responsible for ensuring the safety and quality of drinking water and the safe discharge of wastewaters to the environment by supporting the regional drinking water and wastewater compliance regional teams Main Duties and Responsibilities: • Support the development and maintenance of National Sampling Plans. • Responsible for tracking delivery of the National Sampling Plan and liaising with Regional Teams to facilitate further decision making. • Liaise with the Compliance team to identify specific system development requirements. • Act as the technical point of contact for IT business analysts and developers. Undertake User Acceptance Testing of systems throughout development. • Assist in the development and maintenance of advanced data analysis solutions to facilitate compliance data management and reporting requirements. • Review Compliance monitoring data, incidents, compliance investigations, EPA Files and complaint data and support the HQ and Regional teams by undertaking trend analysis, reporting, and liaison to facilitate follow up activities. • Support national reporting arrangements with respect to compliance programmes, environmental assessments, annual environmental reports, the Remedial Action List and Wastewater Priority Areas List. • Review the performance of existing data analysis and reporting systems, identify and implement appropriate improvements. • Interact frequently with key internal stakeholders to ensure cross functional understanding and alignment of key Compliance priorities. • Provide regular progress updates to the Reporting Specialists. • Contribute to achieving the objectives and targets of the Environmental Regulation Team Plan, and the Uisce Éireann Business Plan. • Generate outputs in the form or Reports, Instructions, Templates, Standard Operating Procedures etc. in standardised and consistent formats that convey data and decisions in a systematic manner. • Ensure systems capture and align with emerging needs of the business and provide information and direction to stakeholders based on the generated outputs of the system. • Support the generation of national monthly compliance metrics, KPIs, and statistics. • Provide information and data in a high quality format to other functions and departments as required to support their needs. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation • Other duties as required Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 1 years’ Experience in the water, utilities or similar industries is desirable • Strong computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook • Ability to analyse customer needs and provide support to resolve issues • Demonstrated ability to collaborate with colleagues and look for different perspectives • Track record of striving for quality and ensuring consistently high standards of work • Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner • Ability to set up ongoing processes and procedure to collect and review information • Track record of complying with safety objectives and policies and encouraging others to do the same CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Drinking and Wastewater Compliance Coordinator
Grade and Salary F (€40,438 -€60,657)* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network, and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Eireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Eireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Eireann policies in the future. Reporting to the Regional Drinking Water Compliance Manager, The Drinking and Wastewater Compliance Coordinator is responsible for ensuring the safety and quality of drinking water and the safe discharge of wastewaters to the environment by supporting the regional drinking water and wastewater compliance regional teams Main Duties and Responsibilities: • Support the development and maintenance of National Sampling Plans. • Responsible for tracking delivery of the National Sampling Plan and liaising with Regional Teams to facilitate further decision making. • Liaise with the Compliance team to identify specific system development requirements. • Act as the technical point of contact for IT business analysts and developers. Undertake User Acceptance Testing of systems throughout development. • Assist in the development and maintenance of advanced data analysis solutions to facilitate compliance data management and reporting requirements. • Review Compliance monitoring data, incidents, compliance investigations, EPA Files and complaint data and support the HQ and Regional teams by undertaking trend analysis, reporting, and liaison to facilitate follow up activities. • Support national reporting arrangements with respect to compliance programmes, environmental assessments, annual environmental reports, the Remedial Action List and Wastewater Priority Areas List. • Review the performance of existing data analysis and reporting systems, identify and implement appropriate improvements. • Interact frequently with key internal stakeholders to ensure cross functional understanding and alignment of key Compliance priorities. • Provide regular progress updates to the Reporting Specialists. • Contribute to achieving the objectives and targets of the Environmental Regulation Team Plan, and the Uisce Éireann Business Plan. • Generate outputs in the form or Reports, Instructions, Templates, Standard Operating Procedures etc. in standardised and consistent formats that convey data and decisions in a systematic manner. • Ensure systems capture and align with emerging needs of the business and provide information and direction to stakeholders based on the generated outputs of the system. • Support the generation of national monthly compliance metrics, KPIs, and statistics. • Provide information and data in a high quality format to other functions and departments as required to support their needs. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation • Other duties as required Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 1 years’ Experience in the water, utilities or similar industries is desirable • Strong computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook • Ability to analyse customer needs and provide support to resolve issues • Demonstrated ability to collaborate with colleagues and look for different perspectives • Track record of striving for quality and ensuring consistently high standards of work • Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner • Ability to set up ongoing processes and procedure to collect and review information • Track record of complying with safety objectives and policies and encouraging others to do the same CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Drinking and Wastewater Compliance Coordinator
Grade and Salary F (€40,438 -€60,657)* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network, and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Eireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Eireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Eireann policies in the future. Reporting to the Regional Drinking Water Compliance Manager, The Drinking and Wastewater Compliance Coordinator is responsible for ensuring the safety and quality of drinking water and the safe discharge of wastewaters to the environment by supporting the regional drinking water and wastewater compliance regional teams Main Duties and Responsibilities: • Support the development and maintenance of National Sampling Plans. • Responsible for tracking delivery of the National Sampling Plan and liaising with Regional Teams to facilitate further decision making. • Liaise with the Compliance team to identify specific system development requirements. • Act as the technical point of contact for IT business analysts and developers. Undertake User Acceptance Testing of systems throughout development. • Assist in the development and maintenance of advanced data analysis solutions to facilitate compliance data management and reporting requirements. • Review Compliance monitoring data, incidents, compliance investigations, EPA Files and complaint data and support the HQ and Regional teams by undertaking trend analysis, reporting, and liaison to facilitate follow up activities. • Support national reporting arrangements with respect to compliance programmes, environmental assessments, annual environmental reports, the Remedial Action List and Wastewater Priority Areas List. • Review the performance of existing data analysis and reporting systems, identify and implement appropriate improvements. • Interact frequently with key internal stakeholders to ensure cross functional understanding and alignment of key Compliance priorities. • Provide regular progress updates to the Reporting Specialists. • Contribute to achieving the objectives and targets of the Environmental Regulation Team Plan, and the Uisce Éireann Business Plan. • Generate outputs in the form or Reports, Instructions, Templates, Standard Operating Procedures etc. in standardised and consistent formats that convey data and decisions in a systematic manner. • Ensure systems capture and align with emerging needs of the business and provide information and direction to stakeholders based on the generated outputs of the system. • Support the generation of national monthly compliance metrics, KPIs, and statistics. • Provide information and data in a high quality format to other functions and departments as required to support their needs. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation • Other duties as required Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 1 years’ Experience in the water, utilities or similar industries is desirable • Strong computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook • Ability to analyse customer needs and provide support to resolve issues • Demonstrated ability to collaborate with colleagues and look for different perspectives • Track record of striving for quality and ensuring consistently high standards of work • Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner • Ability to set up ongoing processes and procedure to collect and review information • Track record of complying with safety objectives and policies and encouraging others to do the same CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
ECM Analyst
Grade and Salary E (€49,252 - €73,877)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Irish Water IT (IW IT) provides IT services and support to the wider Irish Water business, and across the Local Authority user base. IT Operations is responsible for all operational run activities across Applications, Operational Technology, Service Management and Infrastructure. The Applications teams are responsible for implementing, upgrading and supporting all Irish Water applications (CC&B, Maximo, Click, Syclo, Middleware, Oracle Financials, GIS, HR specific, SharePoint and Service Now etc.) including those built on the Dynamics 365 platform such as CDS, EIMS and SIMS. The Applications teams also have a pivotal role to play in the implementation of new applications for the organisation, working with the IT Build and Delivery area. Reporting to ECM Technical Lead, the ECM Analyst will be responsible for the Analysis, Development, Modification and Maintenance of all aspects of Enterprise Content Management within Irish Water, working across our key enterprise ECMS systems (Alfresco & MS SharePoint). Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
ECM Analyst
Grade and Salary E (€49,252 - €73,877)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Irish Water IT (IW IT) provides IT services and support to the wider Irish Water business, and across the Local Authority user base. IT Operations is responsible for all operational run activities across Applications, Operational Technology, Service Management and Infrastructure. The Applications teams are responsible for implementing, upgrading and supporting all Irish Water applications (CC&B, Maximo, Click, Syclo, Middleware, Oracle Financials, GIS, HR specific, SharePoint and Service Now etc.) including those built on the Dynamics 365 platform such as CDS, EIMS and SIMS. The Applications teams also have a pivotal role to play in the implementation of new applications for the organisation, working with the IT Build and Delivery area. Reporting to ECM Technical Lead, the ECM Analyst will be responsible for the Analysis, Development, Modification and Maintenance of all aspects of Enterprise Content Management within Irish Water, working across our key enterprise ECMS systems (Alfresco & MS SharePoint). Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Manager
Overview This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us! Key responsibilities WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
