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CORLANN– WEST REGION PERMANENT FULL-TIME SOCIAL CARE WORKER REA SERVICES, LOUGHREA, CO. GALWAY Ref: 96646 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose and locum vacancies of full or part-time duration may be filled. DESCRIPTION AND VISION OF SERVICES Corlann - West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. REA Adult Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups. We wish to create opportunities for people who use our services to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and adapt to the needs of particular individuals they supportand are open to change. Location: Staff allocation could be either within residential/respite/day settings or in community services. The appointee will initially commence working in one particular area of the REA services and this work location may change due to future service needs. The Role: The Social Care Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfil their potential and expectations with opportunity for new experiences. Reporting/Responsible To: Team Leader/Service Coordinator/Area Manager. Qualifications and Experience: Eligibility Criteria/ Qualifications and/ or experience Statutory Registration, Professional Qualifications, Experience, etc. Social Care worker candidates must be registered with CORU or have their application submitted. Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, on the Social Care Workers Register maintained by the Social Care Workers Registration Board at CORU. See list of recognised Social Care qualifications at: https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ OR (ii) Hold a schedule 3 qualification ( see note 1 below*). See list of recognized Schedule 3 qualifications at: https://coru.ie/health-and-social-care-professionals/registration/registration-requirements/approved-qualifications/schedule-3-qualifications/schedule-3-qualifications.html OR (iii) Hold a comparable qualification recognised by Social Care Workers Registration Board at CORU OR iv) Applicants who satisfy the conditions set out in Section 91 of the Health and Social Care Professionals Act 2005, (see note 2 below*), must submit proof of application for registration with the Social Care Workers Registration Board at CORU. The acceptable proof is correspondence from the Social Care Workers Registration Board at CORU confirming their application for registration as a Section 91 applicant was received by the 30th November 2025. Note 1* Schedule 3 Qualifications. This is a qualification listed in Schedule 3 of the Health and Social Care Professions Act 2005 for existing practitioners under section 91.Candidates who hold Schedule 3 qualifications can apply to register with CORU during the two year period after the register opens up to the 30th November 2025. Once the transitional period is over -30th November 2025, only qualifications approved by a Registration board will be considered. Note 2* Section 91 candidates are individuals who qualified before 30th Nov 2023 and have been engaged in the practice of the profession in the Republic of Ireland for a minimum of 2 years fulltime (or an aggregate of 2 years fulltime), between 30thNovember 2018 and 30th November 2023 are considered to be Section 91 applicants under the Health and Social Care Professionals Act 2005 And · A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads is an essential requirement. It may also be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. · Fluency in verbal and written English is an essential requirement of this post. Skills: Candidates must demonstrate: · Leadership and networking skills - Staff will be expected to network with local community groups and develop positive links for the people who use the service. · Good organisational and planning skills, with the ability to support goal setting and following through to the achievement of outcomes · Creativity, initiative, self-motivation, flexibility and good judgement · Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy · Excellent listening skills, patience and a sense of humour Working Hours: A 39-hour working week will be based on a 7-day duty roster. A sleep-in commitment is an essential requirement of these posts. The successful candidate will also be required to work day, evenings, night-duty, weekends and public holidays to meet service needs. Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. Corlann’s model of service is based on Personal Outcome Measures quality and person-centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Appropriate service related leave will be granted after 5 - and 10-years’ service respectively. Annual leave must be planned in advance with the Team Leader / Service Coordinator to ensure appropriate and adequate cover is provided for the service. Remuneration: Department of Health Social Care Worker salary scale as at 01/02/2026 apply: €40,851 x 11 increments - €56,155 per annum (pro-rata for part-time). A long service increment € 57,217 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39-hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: This post is Permanent, full time and pensionable. A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Social Care Worker appointments within REA Services may be offered over the next 6 to 12 months. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached. Informal enquiries for this post to: Informal enquiries to Valerie O Loughlin, Area Manager on 087-7149619 Closing date for receipt of completed application forms /CV’s on-line is the 4th of May at 5pm Interview date is to be confirmed. Corlann is an equal opportunities employer
Dietitian, Senior
There are currently the following position available in HSE South West: · 1 full time permanent Senior Dietitian in Network 1, based in Listowel PCC · 1 full time permanent Senior Dietitian in Network 9, based in St Marys PCC, Gurranbraher · 1 full time permanent Senior Dietitian Network 11, based in Blackrock Hall Primary Care Centre · 0.4 WTE permanent Senior Dietitian Network 10, based in Dunmanway Primary Care Centre · 0.4 WTE permanent Senior Dietitian Network 12, based in Ballincollig Primary Care Centre A panel may be created from this campaign for the Dietitian, Senior, from which current and future, permanent and specified purpose vacancies of full time or part time duration may be filled for Adult/Paediatrics in Primary Care, Chronic Disease, ICPOP and Mental Health. Details of the Service: The Community Nutrition and Dietetic Service in Cork Kerry Community Healthcare currently consists of a team of 55 Dietitians. The team provides a Nutrition & Dietetic service for adults and children in Primary Care, Chronic Disease, Older Persons Services, Mental Health services across the area. This is a well-established, progressive and dynamic department, with regular team meetings, opportunities for CPD and research and ongoing support of student placements. The service is currently managed by four Dietitian Managers. South West Mental Health Services covers both the Child & Adolescent Mental Health Services and Adult Mental Health Services in Cork and Kerry. The services provided span over community, outpatient, and inpatient with a focus on the delivery of recovery orientated supports. The Senior dietitian will join a mental health nutrition and dietetic team covering CAMHS and AMHS across the region. The post holder will join a dietetic team consisting of a mental health dietitian manager, clinical specialists and senior dietitians. Training, support and clinical supervision will be provided to the post holder from the mental health dietetic service. Purpose of the Post: We welcome informal enquiries about the role: Yvonne O’Brien, Community Dietitian Manager Cork North Email: yvonne.obrien@hse.ie Telephone: 087-1234010 Mary Harrington, Acting Dietitian Manager, Mental Health Services, Email: Mary.Harrington8@hse.ie Telephone: 087-7182227 For more information regarding this post, please download the attached supporting documentation. Please allow sufficient time to submit your application form before the deadline. It is recommended that you have the most recent version of Google Chrome or Mozilla Firefox on your PC/Laptop. For technical issues please contact Valentine Healy at Valentine.Healy1@hse.ie.
Customer Service Advisor
Alongside our existing successful Volkswagen businesses, we are delighted to be on board with Skoda UK. This will entail the development of Skoda within our existing Volkswagen sites and aim to open in December 2025. Due to continued expansion and growth, we have an exciting opportunity available, to recruit for a Service Advisor to join our growing team. As the face of the Aftersales department the main purpose of the Service Advisor is to deal with customer service and repair requirements accurately & efficiently whilst providing exceptional levels of customer service. Effectively operate a customer follow-up system, and to ensure the optimum utilization of workshop capacity. Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers at all stages of their sales journey? The ideal person will have/be: Essential: Minimum of 1 years’ experience working in a customer service role. At least 5 GCSEs at Grade C or above (or equivalent). Ability to create dialog and possess good communication skills. Driven to deliver a 5-star customer service. Enjoy working in a fast pace, challenging environment. Possess a full, valid driving licence, aged over 21 years for Insurance purposes. Motivated and ambitious to achieve financial targets. Desirable: Aftersales experience within a franchised dealership. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. Key Responsibilities Administration Ensure that customer vehicles need the repairs/servicing detailed on the job card and that customers sign the relevant section on the job card in agreement. Ensure the customer is advised as to the type, range and cost of the repair order, and follow-up any incomplete work or future requirements the vehicle may have for repair or service. Agree method of payment before work commences and obtain repair order customer signature. Ensure payment for repairs and servicing of vehicles is collected as per company policy. Ensure correct procedures are adopted for verification of payment by credit card or charge card. Ensure all warranty work has been identified, explained and signed for by the customer. Load the workshop accurately using the agreed service loading system. Accurately maintain document control systems. Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. Constantly review all areas of responsibility and discuss with the Aftersales Manager any ideas that may be made for improvement. Maintain effective liaison with customers and other members of dealership staff. Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out. Ensure adequate display of promotional material is available for customer use. Advise the Aftersales Manager of all customer problems and departmental problems. Supervise and assume responsibility for customer vehicles, keys and workshop parking as well as the accurate recording and processing of daily cash and cheques. Ensure any interpretation of warranty work and the policy on a warranty claim is clearly explained to the customer. Ensure courteous use of telephone, adhering to company and manufacturer policy. Maintain a high standard of dress and conduct at all times and ensure the reception area is kept clean and tidy at all times. Explain the services offered by the department to the customer to enhance the reputation of the dealership. Key Responsibilities Customer Service and Satisfaction Ensure the department’s presentation is maintained to the highest standard in line with company/manufacturers policies. Ensure the highest degree of efficiency and understanding of customer requirements and to deal with any customer complaints courteously, promptly and sympathetically. Provide customer estimates according to company policy on schedules, times and pricing. Where necessary, invite the customer to talk about a vehicle problem directly with the technician, therefore aiding first time fix and improving customer satisfaction. Profitability / Cost Control Ensure customer awareness of all products and services available. Sell additional products, services and repair work in a professional manner. Implement Company and manufacturer service promotions. Develop personal knowledge and experience to improve, profitability, customer satisfaction and efficiency. Ensure accurate invoicing and job costing. Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Ensure all cash sales are charged and money collected on completion of work. Maintain and analyse customer files and contact inactive customers. Document all warranty, goodwill work as per manufacturers’ requirements and dealership policy, and ensure all repair orders are correctly completed to ensure customers claims are processed fairly and in a timely manner to maintain the image of the franchise. Maintain customer information on dialog. To take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.
Health And Wellbeing Case Officer
Health & Wellbeing Case Officer Health and Wellbeing HWBCO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The post holder will function as the key liaison between the Health and Wellbeing Case Managers employed by VSS and a network of Health and Wellbeing Caseworkers employed within the community and voluntary sector. The post holder will establish robust processes and procedures for supporting victims and survivors accessing services. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grade A-C or equivalent (which must include English and Maths). 2. Candidates must demonstrate that they have a minimum of 2 years’ practical experience within the last 5 years in each of the following: a) Working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues. b) Leading or participating in the delivery of projects/programmes. c) Experience in drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d)Experience in developing and delivering reporting templates, management reports and progress updates. e) Experience in liaising effectively and successfully building relationships with vulnerable clients and a broad range of service providers. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Individual Needs Programme Officer
Individual Needs Programme Officer Health and Wellbeing INPO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The Individual Needs Programme Officer, reporting to the Health and Wellbeing Case Manager, plays a key role in delivering high-quality client support across VSS services. This includes ensuring smooth access to services, handling calls efficiently, and guiding clients through their journey with VSS and partner organisations. The role is fast-paced and client-focused, involving regular and sustained engagement with a high volume of individuals. It requires empathy, strong communication skills, and a commitment to delivering excellent service in collaboration with internal teams and external partners. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. At least 5 GCSEs grade A-C, including English Language and Maths (or equivalent). 2. A minimum of 2 years’ practical experience within the last 5 years in the following areas: a) Working within a community, voluntary or statutory environment, providing face-to-face and/or telephone support to clients presenting with trauma, mental health or physical health needs. b) Working effectively in a line management role, co-ordinating the activities of a team. c) Drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d) Developing strong working relationships with multiple stakeholders. e) Creating reports and templates, provides regular updates, and using management information systems to support decision-making. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
HWB Business Support Co-ordinator
Health & Wellbeing Business Support Co-Ordinator Health and Wellbeing BSC/04/26 Job Grade: Executive Officer 2 (EO2) Permanent Salary will be in the range £30,458 - £31,097 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role Reporting to the Individual Needs Programme Officer, the Business Support Co-ordinator will facilitate clients’ access to VSS services, and ensure efficient call handling and a positive client experience with VSS. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics. 2. A minimum of 2 years’ practical experience in the following areas: a) Effectively managing complex client interactions (face-to-face/telephone) including complaints. b) Processing high volumes of information in line with office policies and procedures. c) Effectively working in a team environment. d) Monitoring budgets in line with business contracts. e) Proficient in the use of the MS office suite (including Word, Excel and Access) in a business context. 3. A minimum of 1 year’s practical experience of line management of staff. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Support Worker
CORLANN – WEST REGION POST: PERMANENT FULL-TIME AND TEMPORARY FULL-TIME SUPPORT WORKER REA SERVICES, LOUGHREA, CO. GALWAY JOB REF: 96631 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Support Worker appointments within the Loughrea Services may be made over the next 6 months. The Role: The Support Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfil their potential and expectations with opportunity for new experiences. This particular position is located in a residential setting working with men who have complex needs and may present with behaviours that challenge. Reporting/Responsible To: Team Leader/Senior Staff/Service Coordinator/Area Manager. Qualifications: The successful candidate must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is desirable. Experience: Experience of working with individuals with an intellectual disability and aknowledge of dayservice provision is desirable. Full training will be provided. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. A knowledge of basic IT skills is also an advantage. A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Fluency in verbal and written English is an essential requirement of this post. Working Hours: 78 hours a fortnight based on a 7-day week duty roster. The normal working hours will be shift work and will involve weekend work to meet the needs of the people we support or Personal Outcomes. Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) pay scale as per theconsolidated salary scale dated 1st February 2026 - € 34,536 x 11 increments - €47,152 (Max) pro rata per annum. Long Service Increment (LSI) €47,954 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: 1 x Permanent, full-time and pensionable 1 x temporary, full-time and pensionable Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached. Informal enquiries for this post to: Informal enquiries to Valerie O Loughlin, Area Manager on 087-7149619 Closing date for receipt of completed application forms /CV’s on-line is Monday the 4th of May at 5pm Interview date to be confirmed Corlann - West Region is an equal opportunities employer
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 100070 Vacancy Type : Permanent Post Date : 20-Apr-2026 Close Date : 04-May-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing best in class customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a Permanent role, based in Blackrock (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Retail Associate
At Three, our Retail Associates create exceptional customer experiences while contributing to a positive, supportive, and high‑performing store environment. We live our values every day: Be One Team, Be Kind, Be Customer Focused, Be Brave . What You’ll Do Be Customer Focused There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Care Assistant
Location: Drumcooley, Bray Hours: Relief Part Time 23hrs per month Contract: Permanent Salary: HSE Scale 6482 Drumcooley is a residential service based in Bray , supporting two female residents on a 2:1 staffing basis . The individuals supported in this home enjoy rich, fulfilling lives and are actively engaged in their local community. We are seeking a committed and compassionate Social Care Worker to join a supportive team and contribute to high‑quality, person‑centred care. You will work alongside an experienced team of Social Care Workers and Care Assistants , across both full‑time and part‑time roles, supporting residents to maintain independence, choice, and community inclusion. Working hours will be variable including day shifts, sleepovers, weekends, and unsociable hours. Key Responsibilities: · To facilitate and implement a person-centered approach for our clients appropriate to their wishes and goals · To promote and protect the rights of people in a manner that respects their dignity, their right to make choices and their privacy · To actively seek new interests and opportunities for people to develop meaningful roles in their communities · To ensure the overall wellbeing of clients in all areas of their lives including health and personal care · To assist in the teaching of life skills in cooking, budgeting, cleaning & building confidence Requirements: Applicants must hold a minimum of Major QQI level 5 in healthcare or foreign equivalent (validated by QQI) Applicants must have : · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the HIQA standards and relevant legislation · Hold a full driving licence and have access to a car · Post qualification experience of working with adults with intellectual disability is desirable · A legal right to work in Ireland
