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Sort by: relevance | dateWarehouse Supervisor
This role is to manage day to day warehouse activities across site, to provide up to date information and communicate to the highest level internally and externally whilst ensuring that all service levels are met and where possible exceeded. Manage and drive productivity and accuracy in order to maximize all resources whilst ensuring adherence to customer levels and targets. Leading by example, actively promotes and fosters a culture where health & safety / hygiene and customer service are of the highest priority. WHAT WILL YOUR DAY-TO-DAY LOOK LIKE? • Accomplishes warehouse and human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, adhering to policies and procedures • Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements. • Measuring and reporting the effectiveness of the department activities. Monitoring staff performances ensuring all staff adhering to expected operational targets. • Communicate with and provide the relevant information/reports on a daily/weekly/monthly basis. Ensure all queries are addressed and closed out on and advised to Line Manager where applicable. • Where errors / problems occur, conducts route-cause analysis including the implementation of corrective preventative measures in order to prevent reoccurrence. • The completion of daily operational audits (both warehouse & yard) at the beginning of each shift in order to ensure any health & safety / hygiene non-conformances are identified and addressed immediately. • Ensures all operational functions and process are completed in accordance with company policy and statutory legislation e.g. Health & Safety, Security, Loss Prevention and Quality Standards. • Ensures the timely and accurate completion of all operational functions and processes in order to maintain accurate inventory levels are maintained at all times. • Maintenance of training records and holidays, managing the development of employees in order to ensure adequate cover of during period of holidays / absence and in response to fluctuations of peak volumes. • Liaise with management to ensure accuracy of stock, following up on all shorts/damage issues and implementation of any corrective and preventative actions. • Conduct Daily meetings with staff, communicating expectations, company updates and any improvements required, with a specific focus on operational and hygiene excellence. • Manage and assist in daily Warehouse and Transport operations ensuring all staff are operating to the required standards and rates. • Ensure accuracy of consignments and supporting documentation for all outbound orders. • Ensure adequate systems and process are in place and managed accordingly. • Maximizes warehouse storage capacity by organising both floor space and racking locations. • Recommend measures to improve quality of service, increasing efficiency of department and team members and equipment performance. WHAT SKILLS ARE REQUIRED • 3 years + management experience (ideally in a large FMCG environment). • Proficient in the use of MS office applications • Excellent communication skills (both written and verbal) • Excellent leadership and demonstrates real passion for people. • Excellent attention to detail and analysing skills. • Ability to adhere to meet deadlines. WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK. We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK. Primeline’s Turnover is in excess of €300 million and we are growing rapidly. We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade. Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers. With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly. Primeline is in every town in Ireland, every day. Our people power our success. WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals. We will continue to create an environment where people can be at their best. Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success. We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture. WHAT DO WE WANT? At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
Transport Admin
Hours:- 5am - 13:30pm Tuesday to Saturday Reports to Transport Manager Duties and Responsibilities: • Be able to work as part to a team to coordinate workload and achieve set goals • Interact with our customs system • Accurately enter data into corresponding fields within various software programs • Identify and correct data entry errors using appropriate quality control methods • Perform related tasks like ordering office supplies and filing documents • Manage and organize records and files • Prepare relevant reports as needed • Answering the phones and dealing with queries in a professional manner • Dealing with customers/suppliers • Provide general data entry support across many teams on an ad-hoc bas Requirements: • 2 years of office experience • Working knowledge of Microsoft Office • Strong computer skills • Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier • Strong attention to detail • Ability to think analytically WHO WE ARE Primeline Express are the largest independent Irish provider of express road freight between Ireland and the UK by developing an intricate understanding of the market. As a subsidiary of Primeline Group, our experienced team of experts has spent 29 years evolving and delivering tailored strategic solutions for our clients. Our extensive network allows us to provide the most comprehensive selection of flexible services across Ireland and the UK. Using a combination of best-practice, cutting-edge technology and unique insights garnered from 29 years at the top of our profession, we can manage requirements and maximise budgets within our UK-Ireland-UK Express Service, Scottish Express Service and European Import/Export Service. WHERE WE ARE GOING We are committed to driving continued growth and shaping the future of distribution at Primeline Express. By maintaining close partnerships with all our customers, we deliver unparalleled personalised service and expertise. Our dedicated team of account managers and logistics experts, along with our regular business reviews and continuous cost improvement reporting, ensures that we remain a trusted distribution partner across the FMCG, Retail, Pharma, Media, Automotive, Print, and IT sectors in both the UK and Ireland. As we look ahead, we are focused on innovating and enhancing our processes to meet the evolving needs of our clients, ensuring sustainable growth and success for all. WHAT DO WE WANT? In line with Primeline Group, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
HTA Programme Manager
Tenure: Permanent. Additionally, HIQA may create a panel for future permanent and fixed-term vacancies that may arise. Blended Working: 1–2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The purpose of this role is to join a multidisciplinary team with responsibility for the effective implementation of HIQA’s programmes to deliver high-quality health technology assessments (HTAs), other evidence-based advice and evidence synthesis outputs, and therefore to embed evidence-based methodology in the health decision-making processes in Ireland. The HTA Directorate comprises approximately 60 analysts. HIQA works collaboratively with high-level stakeholders, with academic groups and with international HTA agencies to deliver these objectives. Methods development and academic outputs are actively encouraged, and the Directorate hosts a range of postgraduate fellowships and an active postgraduate degree training programme. The scope of the HTA Directorate’s work includes providing evidence synthesis and evidence-based advice to inform public health policy, and providing HTAs to inform decision making on investment or disinvestment in health technologies and programmes, including decisions in relation to national screening and national immunisation programmes. Teams within the HTA Directorate also perform evidence synthesis to support the development of National Clinical Guidelines and the development of national health policy, and evidence synthesis reviews to inform decisions related to the generic justification of practices involving medical exposure to ionising radiation. Since 2025, HIQA hosts the National Immunisation Advisory Committee (NIAC), Ireland’s National Immunisation Technical Advisory Group (NITAG). Staff from the HTA Directorate provide the clinical, technical and administrative secretariat for NIAC to support the development of independent evidence-based advice on vaccines, immunisation and related health matters to inform health policies in Ireland, and updates to the Immunisation Guidelines for Ireland. The post holder will actively engage in the work of the HTA Directorate and of HIQA to deliver on the annual business plan in line with the strategic objectives as outlined in HIQA’s Corporate Plan. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation, and working together. Common Tasks Team Member ▪ Seek clarity on the tasks associated with own role. ▪ Complete tasks in compliance with policies and procedures. ▪ Adhere to relevant legislation, standards and internal audits. ▪ Fulfil any mandatory or professional competency requirements. ▪ Maintain confidentiality and a professional approach. ▪ Raise any concerns in relation to workplace health and safety. ▪ Actively identify learning needs and development opportunities. ▪ Actively contribute as a team member. ▪ Follow direction and take on new and different tasks. ▪ Set and achieve performance goals that contribute to HIQA strategy. ▪ Regularly seek feedback to meet performance expectations and goals. Manager Team Management: ▪ Set clear strategic direction and action plans for direct reports. ▪ Build team cohesion and cultivate an engaged, productive environment. ▪ Undertake regular coaching, performance feedback and development conversations with direct reports. ▪ Ensure direct reports access appropriate training and development. ▪ Plan for and manage recruitment activity and vacant roles. ▪ Manage staff retention and attrition effectively. Operational Management: ▪ Contribute to business planning and knowledge management. ▪ Forecast and manage resources in line with available budget. ▪ Ensure that policies and procedures in area are current and adhered to. ▪ Ensure compliance with workplace health and safety standards. ▪ Meet audit requirements and ensure legislative compliance. ▪ Report on performance and relevant business measures as required. ▪ Identify risks and develop contingency plans where necessary. ▪ Identify inefficiencies and implement improvements to work practices. Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: ▪ Delivering a programme management service to support the work of the HTA Directorate. ▪ Maintaining an up-to-date programme overview in coordination with project leads and senior management. ▪ Supporting project leads to develop and implement project management plans. ▪ Managing the administration of HTA Expert Advisory Group processes. ▪ Managing programme administrators. ▪ Leading quality improvement, knowledge exchange and risk management initiatives across the Directorate. ▪ Working with the Office of the CEO and the Board Secretariat to enable an efficient approval process. ▪ Tracking performance against business plan objectives. ▪ Preparing and actioning regular corporate performance and risk reports. ▪ Coordinating the annual production of the Directorate’s Impact Report and contribution to the HIQA Annual Report. ▪ Supporting the development, implementation and monitoring of the HTA Directorate Plan 2025–2027 and subsequent iterations. ▪ Coordinating Directorate-wide events, meetings and information. ▪ Coordinating HTA Directorate participation in conferences and external meetings. ▪ Supporting collaborative projects undertaken with academic partners and international bodies. ▪ Addressing Freedom of Information requests. ▪ Assisting in the development of processes, policies and quality standards to ensure HTA and evidence synthesis work is completed in accordance with described standards and is of a high quality. ▪ Supporting the development of the Strategy, Support and Research (SSR) function within the HTA Directorate. ▪ Proactively engaging in performance development reviews and actively seeking out learning and development opportunities. ▪ Mentoring more junior members of the team as required. ▪ Providing support to other directorate staff as required. ▪ Undertaking other duties and responsibilities as may be determined by the Director of Health Technology Assessment. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: ▪ Degree qualification (Level 8 on the National Framework of Qualifications or equivalent) in a discipline deemed relevant by the Authority for the post of Programme Manager. Desirable: ▪ Postgraduate qualification in project and/or programme management. ▪ Postgraduate degree in a relevant area, such as Public Health, Epidemiology, Health Economics, Health Services Research, or in a health-related science with a high content in health services research. Experience Essential: In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: ▪ Minimum of three years’ experience of working on the delivery of projects and process management. Other required knowledge and experience: ▪ Proven team working, project and programme management experience to deliver high-quality outputs within tight timelines. ▪ Extensive experience of presenting information through a variety of means to a range of audiences. ▪ Direct management of others, including task allocation, task assignment, and people management. ▪ Knowledge of risk management. ▪ Knowledge of information governance requirements. ▪ Proven written and verbal communication skills. ▪ Experience of communicating effectively with a diverse range of people and positively influencing others. ▪ Experience of liaising with both internal and external stakeholders to present information and/or gather data. Desirable: ▪ Experience of programme management in a clinical, health service research or health policy environment. ▪ Extensive experience in the use of information systems that support the delivery of project and process management. ▪ Project or process improvement experience. ▪ Knowledge of the healthcare system in Ireland and an understanding of the role of HTA and evidence synthesis to inform health policy and health service decisions. Principal Conditions of Service Probation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€75,448) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer Grade II (PPC) €75,448 €77,172 €78,891 €80,619 €82,342 €82,801 €84,499 €86,262 €89,133¹ €92,011² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g. those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave Annual leave is 27 days, rising to 30 days after 5 years’ service. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties, subject to the limits set down under working time regulations. Blended Working Arrangements HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determines the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and onboarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA; therefore, we are now moving from Interim Blended Working to a long-term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria, will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.
HTA Programme Manager
Tenure: Permanent. Additionally, HIQA may create a panel for future permanent and fixed-term vacancies that may arise. Blended Working: 1–2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The purpose of this role is to join a multidisciplinary team with responsibility for the effective implementation of HIQA’s programmes to deliver high-quality health technology assessments (HTAs), other evidence-based advice and evidence synthesis outputs, and therefore to embed evidence-based methodology in the health decision-making processes in Ireland. The HTA Directorate comprises approximately 60 analysts. HIQA works collaboratively with high-level stakeholders, with academic groups and with international HTA agencies to deliver these objectives. Methods development and academic outputs are actively encouraged, and the Directorate hosts a range of postgraduate fellowships and an active postgraduate degree training programme. The scope of the HTA Directorate’s work includes providing evidence synthesis and evidence-based advice to inform public health policy, and providing HTAs to inform decision making on investment or disinvestment in health technologies and programmes, including decisions in relation to national screening and national immunisation programmes. Teams within the HTA Directorate also perform evidence synthesis to support the development of National Clinical Guidelines and the development of national health policy, and evidence synthesis reviews to inform decisions related to the generic justification of practices involving medical exposure to ionising radiation. Since 2025, HIQA hosts the National Immunisation Advisory Committee (NIAC), Ireland’s National Immunisation Technical Advisory Group (NITAG). Staff from the HTA Directorate provide the clinical, technical and administrative secretariat for NIAC to support the development of independent evidence-based advice on vaccines, immunisation and related health matters to inform health policies in Ireland, and updates to the Immunisation Guidelines for Ireland. The post holder will actively engage in the work of the HTA Directorate and of HIQA to deliver on the annual business plan in line with the strategic objectives as outlined in HIQA’s Corporate Plan. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation, and working together. Common Tasks Team Member ▪ Seek clarity on the tasks associated with own role. ▪ Complete tasks in compliance with policies and procedures. ▪ Adhere to relevant legislation, standards and internal audits. ▪ Fulfil any mandatory or professional competency requirements. ▪ Maintain confidentiality and a professional approach. ▪ Raise any concerns in relation to workplace health and safety. ▪ Actively identify learning needs and development opportunities. ▪ Actively contribute as a team member. ▪ Follow direction and take on new and different tasks. ▪ Set and achieve performance goals that contribute to HIQA strategy. ▪ Regularly seek feedback to meet performance expectations and goals. Manager Team Management: ▪ Set clear strategic direction and action plans for direct reports. ▪ Build team cohesion and cultivate an engaged, productive environment. ▪ Undertake regular coaching, performance feedback and development conversations with direct reports. ▪ Ensure direct reports access appropriate training and development. ▪ Plan for and manage recruitment activity and vacant roles. ▪ Manage staff retention and attrition effectively. Operational Management: ▪ Contribute to business planning and knowledge management. ▪ Forecast and manage resources in line with available budget. ▪ Ensure that policies and procedures in area are current and adhered to. ▪ Ensure compliance with workplace health and safety standards. ▪ Meet audit requirements and ensure legislative compliance. ▪ Report on performance and relevant business measures as required. ▪ Identify risks and develop contingency plans where necessary. ▪ Identify inefficiencies and implement improvements to work practices. Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: ▪ Delivering a programme management service to support the work of the HTA Directorate. ▪ Maintaining an up-to-date programme overview in coordination with project leads and senior management. ▪ Supporting project leads to develop and implement project management plans. ▪ Managing the administration of HTA Expert Advisory Group processes. ▪ Managing programme administrators. ▪ Leading quality improvement, knowledge exchange and risk management initiatives across the Directorate. ▪ Working with the Office of the CEO and the Board Secretariat to enable an efficient approval process. ▪ Tracking performance against business plan objectives. ▪ Preparing and actioning regular corporate performance and risk reports. ▪ Coordinating the annual production of the Directorate’s Impact Report and contribution to the HIQA Annual Report. ▪ Supporting the development, implementation and monitoring of the HTA Directorate Plan 2025–2027 and subsequent iterations. ▪ Coordinating Directorate-wide events, meetings and information. ▪ Coordinating HTA Directorate participation in conferences and external meetings. ▪ Supporting collaborative projects undertaken with academic partners and international bodies. ▪ Addressing Freedom of Information requests. ▪ Assisting in the development of processes, policies and quality standards to ensure HTA and evidence synthesis work is completed in accordance with described standards and is of a high quality. ▪ Supporting the development of the Strategy, Support and Research (SSR) function within the HTA Directorate. ▪ Proactively engaging in performance development reviews and actively seeking out learning and development opportunities. ▪ Mentoring more junior members of the team as required. ▪ Providing support to other directorate staff as required. ▪ Undertaking other duties and responsibilities as may be determined by the Director of Health Technology Assessment. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: ▪ Degree qualification (Level 8 on the National Framework of Qualifications or equivalent) in a discipline deemed relevant by the Authority for the post of Programme Manager. Desirable: ▪ Postgraduate qualification in project and/or programme management. ▪ Postgraduate degree in a relevant area, such as Public Health, Epidemiology, Health Economics, Health Services Research, or in a health-related science with a high content in health services research. Experience Essential: In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: ▪ Minimum of three years’ experience of working on the delivery of projects and process management. Other required knowledge and experience: ▪ Proven team working, project and programme management experience to deliver high-quality outputs within tight timelines. ▪ Extensive experience of presenting information through a variety of means to a range of audiences. ▪ Direct management of others, including task allocation, task assignment, and people management. ▪ Knowledge of risk management. ▪ Knowledge of information governance requirements. ▪ Proven written and verbal communication skills. ▪ Experience of communicating effectively with a diverse range of people and positively influencing others. ▪ Experience of liaising with both internal and external stakeholders to present information and/or gather data. Desirable: ▪ Experience of programme management in a clinical, health service research or health policy environment. ▪ Extensive experience in the use of information systems that support the delivery of project and process management. ▪ Project or process improvement experience. ▪ Knowledge of the healthcare system in Ireland and an understanding of the role of HTA and evidence synthesis to inform health policy and health service decisions. Principal Conditions of Service Probation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€75,448) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer Grade II (PPC) €75,448 €77,172 €78,891 €80,619 €82,342 €82,801 €84,499 €86,262 €89,133¹ €92,011² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g. those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave Annual leave is 27 days, rising to 30 days after 5 years’ service. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties, subject to the limits set down under working time regulations. Blended Working Arrangements HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determines the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and onboarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA; therefore, we are now moving from Interim Blended Working to a long-term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria, will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.
HTA Programme Manager
Tenure: Permanent. Additionally, HIQA may create a panel for future permanent and fixed-term vacancies that may arise. Blended Working: 1–2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The purpose of this role is to join a multidisciplinary team with responsibility for the effective implementation of HIQA’s programmes to deliver high-quality health technology assessments (HTAs), other evidence-based advice and evidence synthesis outputs, and therefore to embed evidence-based methodology in the health decision-making processes in Ireland. The HTA Directorate comprises approximately 60 analysts. HIQA works collaboratively with high-level stakeholders, with academic groups and with international HTA agencies to deliver these objectives. Methods development and academic outputs are actively encouraged, and the Directorate hosts a range of postgraduate fellowships and an active postgraduate degree training programme. The scope of the HTA Directorate’s work includes providing evidence synthesis and evidence-based advice to inform public health policy, and providing HTAs to inform decision making on investment or disinvestment in health technologies and programmes, including decisions in relation to national screening and national immunisation programmes. Teams within the HTA Directorate also perform evidence synthesis to support the development of National Clinical Guidelines and the development of national health policy, and evidence synthesis reviews to inform decisions related to the generic justification of practices involving medical exposure to ionising radiation. Since 2025, HIQA hosts the National Immunisation Advisory Committee (NIAC), Ireland’s National Immunisation Technical Advisory Group (NITAG). Staff from the HTA Directorate provide the clinical, technical and administrative secretariat for NIAC to support the development of independent evidence-based advice on vaccines, immunisation and related health matters to inform health policies in Ireland, and updates to the Immunisation Guidelines for Ireland. The post holder will actively engage in the work of the HTA Directorate and of HIQA to deliver on the annual business plan in line with the strategic objectives as outlined in HIQA’s Corporate Plan. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation, and working together. Common Tasks Team Member ▪ Seek clarity on the tasks associated with own role. ▪ Complete tasks in compliance with policies and procedures. ▪ Adhere to relevant legislation, standards and internal audits. ▪ Fulfil any mandatory or professional competency requirements. ▪ Maintain confidentiality and a professional approach. ▪ Raise any concerns in relation to workplace health and safety. ▪ Actively identify learning needs and development opportunities. ▪ Actively contribute as a team member. ▪ Follow direction and take on new and different tasks. ▪ Set and achieve performance goals that contribute to HIQA strategy. ▪ Regularly seek feedback to meet performance expectations and goals. Manager Team Management: ▪ Set clear strategic direction and action plans for direct reports. ▪ Build team cohesion and cultivate an engaged, productive environment. ▪ Undertake regular coaching, performance feedback and development conversations with direct reports. ▪ Ensure direct reports access appropriate training and development. ▪ Plan for and manage recruitment activity and vacant roles. ▪ Manage staff retention and attrition effectively. Operational Management: ▪ Contribute to business planning and knowledge management. ▪ Forecast and manage resources in line with available budget. ▪ Ensure that policies and procedures in area are current and adhered to. ▪ Ensure compliance with workplace health and safety standards. ▪ Meet audit requirements and ensure legislative compliance. ▪ Report on performance and relevant business measures as required. ▪ Identify risks and develop contingency plans where necessary. ▪ Identify inefficiencies and implement improvements to work practices. Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: ▪ Delivering a programme management service to support the work of the HTA Directorate. ▪ Maintaining an up-to-date programme overview in coordination with project leads and senior management. ▪ Supporting project leads to develop and implement project management plans. ▪ Managing the administration of HTA Expert Advisory Group processes. ▪ Managing programme administrators. ▪ Leading quality improvement, knowledge exchange and risk management initiatives across the Directorate. ▪ Working with the Office of the CEO and the Board Secretariat to enable an efficient approval process. ▪ Tracking performance against business plan objectives. ▪ Preparing and actioning regular corporate performance and risk reports. ▪ Coordinating the annual production of the Directorate’s Impact Report and contribution to the HIQA Annual Report. ▪ Supporting the development, implementation and monitoring of the HTA Directorate Plan 2025–2027 and subsequent iterations. ▪ Coordinating Directorate-wide events, meetings and information. ▪ Coordinating HTA Directorate participation in conferences and external meetings. ▪ Supporting collaborative projects undertaken with academic partners and international bodies. ▪ Addressing Freedom of Information requests. ▪ Assisting in the development of processes, policies and quality standards to ensure HTA and evidence synthesis work is completed in accordance with described standards and is of a high quality. ▪ Supporting the development of the Strategy, Support and Research (SSR) function within the HTA Directorate. ▪ Proactively engaging in performance development reviews and actively seeking out learning and development opportunities. ▪ Mentoring more junior members of the team as required. ▪ Providing support to other directorate staff as required. ▪ Undertaking other duties and responsibilities as may be determined by the Director of Health Technology Assessment. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: ▪ Degree qualification (Level 8 on the National Framework of Qualifications or equivalent) in a discipline deemed relevant by the Authority for the post of Programme Manager. Desirable: ▪ Postgraduate qualification in project and/or programme management. ▪ Postgraduate degree in a relevant area, such as Public Health, Epidemiology, Health Economics, Health Services Research, or in a health-related science with a high content in health services research. Experience Essential: In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: ▪ Minimum of three years’ experience of working on the delivery of projects and process management. Other required knowledge and experience: ▪ Proven team working, project and programme management experience to deliver high-quality outputs within tight timelines. ▪ Extensive experience of presenting information through a variety of means to a range of audiences. ▪ Direct management of others, including task allocation, task assignment, and people management. ▪ Knowledge of risk management. ▪ Knowledge of information governance requirements. ▪ Proven written and verbal communication skills. ▪ Experience of communicating effectively with a diverse range of people and positively influencing others. ▪ Experience of liaising with both internal and external stakeholders to present information and/or gather data. Desirable: ▪ Experience of programme management in a clinical, health service research or health policy environment. ▪ Extensive experience in the use of information systems that support the delivery of project and process management. ▪ Project or process improvement experience. ▪ Knowledge of the healthcare system in Ireland and an understanding of the role of HTA and evidence synthesis to inform health policy and health service decisions. Principal Conditions of Service Probation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€75,448) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer Grade II (PPC) €75,448 €77,172 €78,891 €80,619 €82,342 €82,801 €84,499 €86,262 €89,133¹ €92,011² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g. those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave Annual leave is 27 days, rising to 30 days after 5 years’ service. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties, subject to the limits set down under working time regulations. Blended Working Arrangements HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determines the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and onboarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA; therefore, we are now moving from Interim Blended Working to a long-term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria, will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.
Distribution Centre (Warehouse) Assistant Manager
Petmania Distribution Centre (Warehouse) Assistant Manager Reporting to the Distribution Centre Manager, based in Kilkenny, and working the evening shift the main tasks associated with the role are as follows; Team management Overseeing the evening (Picking/Packing) shift with responsibility for the team and liaising with the evening Supervisor ensuring that; · All orders are picked accurately and completely to ensure quality of service to the Petmania Stores · All orders are packed correctly and pallets built as per specification to ensure safety of team and end customers. · All team members adhere to all safety regulations at all times · Regular reviews are carried out with all team members to ensure that performance is managed and measured, ensuring that hours are allocated to the needs of the picking schedule. · Maximising efficiency through the use of technology and team management · Monitoring and managing picking processes and individuals to reduce instances of stock non-picks. · Managing attendance and timekeeping for the team. Health and Safety · Responsibility for ensuring compliance for full warehouse team on e-learning app · Ensuring that all Health and Safety regulations are followed in the warehouse · Managing your team to ensure that all equipment is used in a safe manner, including the mandatory use of fall arrest equipment. · Monitoring and ensuring the safe storage of goods in the warehouse · Ensure machine checks are carried out as per schedule · Report on any accidents or incidents occurring in the Warehouse · Report on any defects in machinery to the Warehouse manager for rectification · Work with Health and Safety consultants to ensure beast practice at all times. Processes · Prepare handover notes for the Goods In shift informing of any issues encountered on the evening shift for rectification · Attend weekly meetings with the Warehouse Manager and Goods-In Supervisor to discuss any issues and upcoming planning for expected events e.g. seasonal increases, new stores. Standards · Working with the Warehouse Management team to improve and adhere to operating standards in the Warehouse · Working with the Warehouse Management team to improve and adhere to housekeeping standards in the Warehouse · Working with the individuals on your team to ensure that they are carrying out their roles in line with the performance standards expected. Hours of Work · Petmania Distribution Centre Evening Shift operates 40 hours over 5 days. You will be expected to work Monday to Thursday, 1.00 pm to 10.00 pm each day with two 30-minute breaks, Friday from 9am to 3.30pm. This may be subject to change to facilitate public holidays and seasonal increases. Assuming the responsibilities of the Distribution Centre Manager in his/her absence As an individual you must demonstrate strong communication skills and like to achieve results. You will have at least 2 years team management experience in a Logistics/Distribution setting. You can motivate others, deal with conflict and have strong planning and organising abilities while delivering within a dynamic expanding business.
General Operative
SAP Landscapes is one of Ireland’s largest and most established landscape and maintenance companies, boasting 50 years of experience in creating and sustaining better spaces. You are joining us at an exciting time of growth, for both our employees and our business. You will have the opportunity to work with high-profile projects and develop your skillset, as well as pay a key role in your very own career path with company support. This role will involve the use of machinery and equipment and will include physical exertion (manual handling etc.) on a daily basis. We are on the lookout for an enthusiastic General Operator to join our team in Kilkenny. Immediate start. Position: General Operative Reporting to: Contracts Manager Location: Kilkenny This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Duties Include: Training & Development: At SAP Landscapes, we believe that our most important asset is our people and we like to promote from within company. As a General Operative you have the potential to become a 2nd in crew and subsequently a Team Lead through consistent training & development.
Information Officer
Responsible to: Reporting to a Team Supervisor on a day-to-day basis. Purpose of the job: The provision of information, advice and referral services to members of the public and assisting the Team Supervisors in the work of the information service. Main Duties: • The direct delivery of information, advice and referral services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information. • Provide independent, confidential and high-quality information and advice to clients, primarily by telephone, but also by email, web chat, messaging, and any other communication channels that might be incorporated into the CIPS service. • Follow up work arising from information and/advice sessions with clients. • Participate in monitoring, appraisal, support, supervision and individual and team development processes (including one-to-one meetings with Team Supervisor and staff/team meetings). • Participate in training and coaching, in the context of CIPS Training Policy and annual Training Plans, and individual/team training needs analyses. • Assisting the Team Supervisors in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board Citizens Information website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. • Participate in customer service/access initiatives developed jointly with other organisations. • Assist and cooperate with the management of CIPS in the development of practices and systems that will enhance customer service and maintenance of the highest standards of honesty and integrity. • Operation of query management and data collection/statistical analysis systems. • Participate in quality assurance systems and practices. • Undertaking publicity and promotional initiatives appropriate to the development of the service as required. • Assisting in any research and/or social policy initiatives appropriate to the development of the service as required. • Identifying and feeding back to the management team, issues that have social policy implications. • Representing CIPS at conferences etc. as decided by the management team. • Such duties (including administrative duties) as may be assigned from time to time by the Team Supervisor. Minimum Education Qualifications and Attainments • Educated to Leaving Certificate standard, or equivalent, with a minimum of one year’s experience of working in an information, advice, or advocacy setting. or • Less formal academic qualifications with a minimum of three years’ experience of working in an information, advice, or advocacy. Essential Knowledge and Experience • An understanding of the issues around the provision of, and access to information, advice and advocacy/referral services. • Working knowledge and understanding of how the social welfare, health and income tax systems operate in general and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, education. • Excellent organisational, administrative and IT skills. Desirable Skills, Abilities and Experience • Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. • Strong communication skills, both orally and in writing. • Previous experience in a call centre setting. • Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by CIPS. • Ability to interpret and implement organisational policy. • Have previous experience in the information or voluntary sector. Successful Candidate will be • Committed to the provision of free, confidential, impartial, and independent information, advice and referral services. • Have an understanding and knowledge of the range of information, advice and referral services provided by the Citizens Information Phone Service supported by the Citizens Information Board. • Flexible to work alternative shifts as CIPS lines open from 9am to 8pm. • Open to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekends. Time off in lieu (TOIL) arrangements apply in all such circumstances. All position is subject to satisfactory completion of a probationary period. The period of probation may be extended at the discretion of the Team Supervisor/Manager. The successful candidate will be available to work 35 hours per week on a full-time position or 17.5 hours per week on a part-time position. There will be a requirement to work alternative shifts between the hours of 9am to 8pm Monday to Friday. The role will be based at the CIPS office in Blackrock, Cork. Full-Time Salary: Scale range of €33,992, €36,472, €38,976, €40,840, €42,644, €45,075, €46,845, €48,626 (Max – 3 years), €50,246 (LSI1 – 3 years), €51,862 (LSI2). Salaries pro rata for part-time work. Please note there will be a salary increase in April & October 2026. Incremental Credit: It is expected that all new entrants to the Citizens Information Phone Service will be appointed at point one of the salary scale. However, the Citizens Information Phone Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution: 5% of salary. Employer contribution: 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Remote Working: There is no immediate entitlement to remote working. Any requests for same will be considered in line with the prevailing policy and/or legislative framework. Annual Leave: Calculated on a pro rata basis for part year service as follows: • 23 days • 24 days (upon completion of 2 years’ service) • 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIPS.
Service Advisor
Are you a motivated individual who works well in a team? Are you passionate about delivering the best service for customers? The Ideal person will have/be: If you believe you can demonstrate these skills, please click the Apply button and if successful, we can offer an outstanding career opportunity.
Fleet Sales Administrator
Are you an organised and committed individual who can provide comprehensive administrative support? Do you have the willingness to learn and develop while having great communication skills? The ideal person will have/be:
