Jobs
Sort by: relevance | dateDigital Services Manager
Salary Scale: P08 SCP 47-49 £59,014 - £61,430 Car User Status: Casual PURPOSE AND FUNCTION OF THE POST To be responsible to the Head of Strategic Transformation and Performance for enabling Digital Transformation, effective leadership, technical and professional oversight, operational delivery, and management of the full range of IT Services offered within the Council’s Digital Services function and to make decisions on IT related matters which will affect the future operating model of the Council. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. To assist the Head of Strategic Transformation and Performance in leading, managing and motivating the Digital Services team ensuring that the overall objectives of the service are met, being cognisant of the strategic objectives of the council. 2. To assist with the corporate management of the service in the development and delivery of the Digital Services business plans. 3. To be responsible for the development and implementation of the council’s ICT strategy. 4. To be responsible for the delivery of ICT Programmes in accordance with customer requirements; developing (where applicable) agreed information systems solutions and ensuring the acquisition, enhancement and implementation of agreed package solutions to deliver the Digital Transformation of business processes in a cost effective and timely manner. 5. To seek and implement innovative and creative (technological) solutions for the relevant services to meet the Council’s needs to bring about change and improvement in service delivery and outcomes achieved, within budget provision. 6. To monitor and manage the Corporate ICT Revenue and Capital budgets. 7. To develop and maintain effective working relationships and partnerships between and with council directorates, member/ officer groups, external customers, government departments, statutory bodies and Council’s Auditors on matters affecting ICT programmes and project delivery. 8. To represent Council at local and regional levels on any relevant IT partnership, steering or working groups. 9. To review and quality assure programme and project risk management arrangements, building capacity needed to maximise delivery. 10. To produce timely briefings, performance management and financial reports and papers for members and both corporate and external customer project boards as and when required. 11. To assist with resource planning, performance management, and improvement programme elements of the service, working within a budgetary framework. 12. To operate within the agreed standards for computer systems delivery, this will include all aspects of customer training and technical support. 13. In conjunction with other managers identify, acquire and introduce, such standards, methodologies and processes necessary to ensure the provision of a quality, cost-effective service. 14. To effectively market appropriate products developed or adapted by the service. 15. To provide leadership and support within the service. 16. To promote positive and constructive relationships. 17. Motivate and manage any staff, that may be assigned to the postholder, to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training programme. 18. Participate in all induction and in-service training provided by Ards and North Down Borough Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 19. Participate as directed in the Council’s recruitment and selection procedures. 20. Act in accordance with the Council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 21. Undertake the duties in such a way as to enhance and protect the reputation and public profile of the Council. 22. Undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the postholder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. SERVICE AREA RESPONSIBILITIES The services falling within the remit of this post will vary from time to time with the following reflecting the current situation. Infrastructure · Management and monitoring of the Corporate LAN/WAN · Internal Corporate and Public Wi-Fi Services procurement and installation · Hybrid On-Premises/ Cloud Server and Storage services Security and Governance · Managing Corporate ICT and Cyber Security risk management services including the development and review of associated policies · Business Continuity and Disaster Recovery · Security of data, network access and backup systems Hardware/ Software · Management and monitoring of the Council’s physical and virtual ICT assets · Management of Application Development · Web Architecture · Customer Service and Service Desk Support · Software Defined Networking and Telephony services · Support of AVC Media Equipment Solutions · Research and development on new and emerging technologies CORE COMPETENCIES · Managing Your Own Work/work of the team · Communicating with Impact · Problem Solving and Decision Making · Achieving Results · Continuously improving service The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process. CATEGORY ESSENTIAL QUALIFICATIONS · A relevant* level 6 qualification, plus a minimum of 2 years’ management* experience as detailed in the Essential Experience below. *A relevant qualification includes Computing, Software Engineering or other disciplines relevant to Information Systems and Information Technology. Only those courses where a computing content of 50% or more can be demonstrated to the satisfaction of the panel will be considered relevant. OR · A minimum of 4 years’ management* experience as detailed in the Essential Experience below EXPERIENCE Applicants must be able to demonstrate either TWO years’ experience with a level 6 qualification or FOUR years’ experienceif a level 6 qualification is not held in: · Management* experience working collaboratively with senior leaders and managing diverse stakeholders to successfully lead multidisciplinary team(s) delivering IT/ digital products or services of significant scale and complexity** aligned to the organisation’s strategic priorities. All applicants must be able to demonstrate at least TWO years’ practical and relevant experience of: · Successfully developing and delivering business efficiencies through IT enabled business change projects, to ensure digital opportunities are fully exploited by the organisation · Managing the procurement, development, implementation and review of significant information technology projects at a senior level for a large and complex organisation. CATEGORY ESSENTIAL EXPERIENCE (continued) · Managing and motivating staff, i.e. direct reports, in accordance with the principles of performance management and personal development. · Managing customer relationships and working with multi-disciplinary project teams. KEY SKILLS & ABILITIES · Interpersonal skills: excellent oral and written communication skills with the ability to represent the council, deliver presentations to groups and provide written reports and the ability to influence and persuade individuals and groups. · Project management skills: the ability to manage the delivery of projects effectively, within agreed parameters of cost, timescales and quality, including the development and implementation of business processes to meet identified business needs and use of appropriate resources and skills. · Technical knowledge: the ability to identify new and emerging technologies and developments in information systems and their potential application to develop creative and practical solutions to improve business efficiency and meet corporate priorities. · Analysis and decision-making skills: the ability to analyse scenarios and contribute to effective decision making and provide effective solutions to problems and customer challenges. · Staff leadership and team working skills: the ability to motivate, manage and develop a team of professional officers to help them perform at their best within a complex organisation in a changing financial and administrative environment. · Customer care skills: the ability to understand and respond to customer needs, provide services to the highest quality, maximise customer satisfaction with a commitment to the principles of customer care. · Partnership working skills: the ability to form, develop and maintain partnerships and other working relationships with a range of internal and external stakeholders. · Political sensitivity skills: the ability to work in a political environment with awareness, sensitivity and commitment to working closely with elected politicians, partners and local organisations. CATEGORY ESSENTIAL OTHER · A current full driving licence and access to a suitable form of transport Applicants without a full driving licence should have access to a form of transport to enable them to meet the nature and requirements of the post · Access to a good internet and WIFI services if working from home or on a hybrid basis Significant information technology projects are defined as a project which impacts on over 500 users and delivers secure frontline services to the citizen or has a value of over £300k. Large and complex organisation is defined as one with at least 100 staff or an annual budget of at least £20 million and involving a high degree of coordination with a range of internal and external stakeholders. ‘Suitable from of transport’ is a ‘reasonable adjustment’ specifically for applicants with disabilities, who as a result of their disability, are unable to hold a valid driving licence.
Community Safety Officer
To be a member of the Community Safety team, tackling anti-social behaviour occurring throughout the Ards and North Down Borough. Please note:
Sales Assistant
ROLE To work as a team and support the Pharmacist/Retail Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Essential Criteria GCSE (or equivalent qualification) Maths and English – Grades A-C Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment . Retail Experience. Eligible to work in the UK ( Proof Requested). Desirable Criteria Previous experience in a retail pharmacy environment. An interest in pursuing a career in community pharmacy or equivalent Hours Permanent 15 hours per week (Mon-Sat as per rota) Previous unsuccessful applicants within the last 2 months need not apply. Flexibility is required
Team Leader
TEAM LEADER BELFAST Could you lead a team of Support Workers who help young people to build the skills and confidence to maintain their own homes? MACS Supported Housing Service supports young people leaving care who are aged between 16 and 21. Team Leaders will work in conjunction with the Manager to lead and manage a Support Staff Team and to maintain and develop the Supported Housing Service. If you could lead a team who assist young people to build the skills and confidence to maintain their own homes and promote the protection and safeguarding of young people living at MACS, please see attached Job Description and Person specification for essential skills and knowledge required for the post and click apply to submit your CV. See attached Recruitment Guidance notes and Why Work for MACS with more information, or email hr@macsni.org if you have any further queries. CV’s submitted must demonstrate how you meet the essential criteria required for the post. Essential Shortlisting Criteria Posts Available : Belfast – 2 x Full Time, Permanent Post (Belfast) Salary: £28,770 per annum Benefits: MACS Pension contribution of 4% of salary; up to 41 days annual leave (including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and remote working options available. Closing Date: Wednesday 26th November 2025 at 9:30am. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check.
Floating Support Worker
YOUTH FLOATING SUPPORT WORKERS Could you assist young people to build the skills and confidence to find, set up and maintain their own homes in the community? MACS Youth Floating Support Service supports young people aged 16-25 in the community who are homeless, at risk of homelessness or need help maintaining their tenancy. Youth Floating Support Workers support on average 15 young people who receive individualised support based on support planning ongoing assessment/review and keeping safe were appropriate. Key Responsibilities: Please see attached Job Description and Person specification for essential skills and knowledg e required for the post and click apply to submit your CV. See attached Recruitment Guidance notes and Why Work For MACS for more information or email hr@macsni.org if you have any further queries. CVs submitted must demonstrate how you meet the essential criteria required for the post. Posts Available: Belfast: 4 x Full Time, Permanent, Lisburn : 1 x Full Time, Permanent Downpatrick: 1x Full Time, Permanent 1x Part Time, Permanent (21 Hours) Salary: £25,545 Pro rata Benefits: MACS Pension contribution of 4% of salary; up to 41 days annual leave (pro rata and including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and Hybrid working options available and Health Benefits. Closing Date: Wednesday 10th December 2025 at 9.30am. We are currently recruiting for multiple roles across various locations. Applications will be reviewed on a rolling basis as they are received. We strongly encourage early applications, as the advert may close once positions in each location have been successfully filled. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check.
Youth Housing Case Worker
YOUTH HOUSING CASE WORKER Could you assist young people to build the skills and confidence to maintain their own homes? MACS provides 24/7 supported housing for young people aged between 16 and 21, who are leaving care, or who may be homeless. Young people can live with us for up to 2 years before moving into the community. Youth Housing Case Workers provide individualised support planning for our young people, based on ongoing assessment, review and keeping safe were appropriate. Please see attached Job Description and Person specification for essential skills and knowledge required for the post and click APPLY to submit your CV. Posts Available: x3 Full Time, Permanent Posts (Belfast) Salary: £25,545 per annum (£14.03 per hour) Benefits: MACS Pension contribution of 4% of salary; up to 41 days annual leave (including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and Hybrid working options available and Health Benefits. Closing Date: Wednesday 26th November 2025 at 9.30am See attached Recruitment Guidance notes and Why Work For MACS with more information, or email hr@macsni.org if you have any further queries. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check.
Shop Supervisor
About Us: This role is all about helping to make a difference through retail. As part of the Northern Ireland Hospice team, you’ll play a key role in driving sales, managing stock, and ensuring the smooth day-to-day running of our shop. You’ll help keep the shop looking its best, make sure donations are well-presented, and provide a warm, welcoming experience for customers and donors alike. Accuracy in cash handling and completing routine admin tasks will also be part of your day-to-day work. Part of this role involves working with and supporting volunteers and helping to recruit, train, and motivate a great team who share a passion for our cause. You’ll contribute to a positive, community-focused atmosphere where everyone enjoys making a difference together. Flexibility is important, as you may occasionally lend a hand in nearby shops or take part in local events and promotions that help raise funds for the Hospice’s vital work. Duties and Responsibilities: Sales and Stock: • Strive to exceed sales targets for Donated Goods and other products, employing effective sales strategies. • Ensure the proper sorting, dating, pricing, and preparation of donated goods, always prioritising product safety and quality. • Responsible for maintaining and refreshing garments and footwear to ensure they are presented in pristine condition. • Build and maintain reliable sources of stock by actively networking with colleagues, the community, customers, and volunteers. • Execute routine stock control procedures, including timely culling, as needed by the Warehouse or Retail office. Administration: • Adhere to cash handling procedures, promptly depositing generated cash at the bank to minimise the risk of loss. • Complete all relevant administration tasks, including daily banking, within agreed timescales. • Ensure the shop's physical and operational security, implementing necessary measures. • Contribute to the recruitment and selection of shop volunteers. • Provide effective training to volunteers, ensuring they are well-equipped for their roles. General: • Maintain high standards of cleanliness throughout the shop, including sales floor, stock processing area, offices, and communal spaces. • Deliver exceptional customer service to all stakeholders. • Foster a collaborative and supportive environment, working seamlessly with staff, volunteers, and donors. • Promote a positive and teamwork-oriented culture within the Retail Department. • Be flexible to assist in neighbouring Hospice shops as required (traveling costs covered). • Ensure adherence to opening/closing routines and agreed-upon operating hours. • Comply with all NI Hospice policies and procedures. • Actively contribute to the planning and execution of special events and promotions to leverage local opportunities. • Continuously engage in personal training and development through daily management communication and annual reviews. • Support Northern Ireland Hospice activities within the area when appropriate. This Job Description is not meant to be definitive and may be amended to meet the changing needs of Northern Ireland Hospice. What we offer: • A competitive salary of £12.21 per hour • 35 days annual leave, including bank holidays • Access to employee wellbeing programs and occupational sick pay • Employee Assistance Programme including access to 24/7 Doctors support • Cashback health scheme • Special offers at over 600 leading high street and online retailers • Various salary sacrifice schemes ESSENTIAL CRITERIA Job Specification Retail experience to include stock control, rotation, and merchandising. Have good numeracy, literacy, and basic IT skills. The Following will be tested at Interview: • Good organisational skills with the ability to use initiative. • Strong team working abilities with the ability to motivate others. • Awareness of the Charity Shop sector, with sufficient experience of working or shopping within it to identify multiple product brands and values. • Flexible and willing to work across various Hospice shops subject to business needs.
Essential Skills Tutor, Numeracy
Essential Skills Tutor - Numeracy (Ref: E/ESTN/B/1125) Job details: Hours: 35 hours per week Salary: Competitive Contract: Permanent Job Background: To be responsible for the delivery and assessment of Entry Level 1-3, Level 1-2 qualifications in Essential Skills Training - Numeracy in accordance with standards laid down by the Awarding Organisation. To be responsible for ensuring each Programme participant has the opportunity to achieve accreditation in Essential Skills Numeracy which is necessary to progress in training and work. Main Duties and Responsibilities: To develop and demonstrate a thorough knowledge of the guidelines of training programmes designed to increase the Essential Skills of learners To assess individual training needs in relation to the required level of Essential Skills Training as part of a formal induction process To take appropriate action to ensure each candidate has the maximum opportunity to attain an Essential Skills Training qualification within his or her ability To prepare and maintain group and individual learning plans To agree and compile Assessment Plans which demonstrate how Essential Skills Training will be delivered and assessed at key stages To create and maintain a warm, welcoming and supportive environment responsive to the needs of participants with multiple barriers to learning To be responsible for maintaining accurate and comprehensive records of attendance and progress at Essential Skills classes Essential Criteria: Educated to 5 GCSE’s Grade C or above (or equivalent) including English and Maths Degree in Mathematics as per DfE requirements (circular 01/12) minimum of one-year previous experience delivering Numeracy. Desirable Criteria: A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT) A working knowledge of current Training & Employment Programmes A minimum of 1 year working with unemployed and young school leavers. Experience of reaching attainment targets of Essential Skills Numeracy qualification For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs with full job description are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 26th November 2026 October 2025 at 6pm
Essential Skills Tutor, Literacy
Essential Skills Tutor - Literacy (Ref: E/ESTL/B/1125) Job details: Hours: 35 hours per week Salary: Competitive Contract: Permanent Job Background: To be responsible for the delivery and assessment of Entry Level 1-3, Level 1-2 qualifications in Essential Skills Training - Literacy in accordance with standards laid down by the Awarding Organisation. To be responsible for ensuring each Programme participant has the opportunity to achieve accreditation in Essential Skills Literacy which is necessary to progress in training and work. Main Duties and Responsibilities: To develop and demonstrate a thorough knowledge of the guidelines of training programmes designed to increase the Essential Skills of learners To assess individual training needs in relation to the required level of Essential Skills Training as part of a formal induction process To take appropriate action to ensure each candidate has the maximum opportunity to attain an Essential Skills Training qualification within his or her ability To prepare and maintain group and individual learning plans To agree and compile Assessment Plans which demonstrate how Essential Skills Training will be delivered and assessed at key stages To create and maintain a warm, welcoming and supportive environment responsive to the needs of participants with multiple barriers to learning To be responsible for maintaining accurate and comprehensive records of attendance and progress at Essential Skills classes Essential Criteria: Educated to 5 GCSE’s Grade C or above (or equivalent) including English and Maths A Degree in English as per DfE requirements (circular 01/12) A minimum of one-year previous experience delivering Numeracy. Desirable Criteria: A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT) A working knowledge of current Training & Employment Programmes A minimum of 1 year working with unemployed and young school leavers. Experience of reaching attainment targets of Essential Skills Numeracy qualification For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs with full job description are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 26th November 2026 October 2025 at 6pm
Sales Assistant
About Medicare: MediCare is a modern and progressive local pharmacy group. Starting out with one pharmacy in Belfast in 1987, MediCare has grown through acquisition now operating 54 pharmacies across Northern Ireland. We currently employ over 600 staff including 100 pharmacists. About You: The successful candidate will be enthusiastic, possess excellent communication skills and a drive to provide high quality customer service. Primary Purpose: To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient/Customer satisfaction must be at the forefront of your concern, every patient/customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Main Duties and Responsibilities • To co-operate with the Pharmacist/Store Manager responsible for the efficient and safe operation of the pharmacy. • Ensure the delivery of excellent customer service at all times adhering to MediCare standards of service delivery. • Receive deliveries and restock dispensary/shop front. • Review & transmit orders to Warehouse. • Deal with telephone queries (medical advice must only be provided by the Pharmacist). • Cleaning all areas of the shop including floors, shelves, toilets etc. • Key holder (if required) – open/close shop when required. • Assist in organising monies for bank lodgements and till floats. • To undertake any other duties as may be assigned by the Store/Pharmacy Manager as and when required. This includes additional dispensary duties as follows: o Receiving prescriptions from customers. o Preparing prescriptions under direction from the Pharmacist. o Using dispensary and stores computer systems to generate stock lists and labels. o Helping to maintain reasonable dispensary stock levels. o Ordering items for use within the Pharmacy under the direction of the Pharmacist. Confidentiality All pharmacy staff are bound by rules of confidentiality. You must ensure confidentiality of all MediCare policies and statistics. This equally applies after termination of your employment with the MediCare Pharmacy Group for whatever reason. Essential Criteria Education GCSE Maths and English – Grades A-C Experience Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment. Behavioral Competencies Excellent communication and interpersonal skills. Is open and approachable and encourages others to communicate openly. Excellent organisational skills with the ability to multitask and work calmly and efficiently under pressure. Experience working well within a team and is committed to achieving team goals and targets. When under pressure delivers results and continuous improvement by using initiative and continually striving for improvement and innovation. Special Circumstances Able to work outside core hours when required and leads the way when this is needed. Smart appearance.
