Communications Technicia apprentice jobs
Sort by: relevance | dateCommunications Advisor
Key Responsibilities Deliver excellent internal communications activity, which drives staff engagement and ensures that Housing Executive employees are well informed of news and developments across the organisation. Support the Internal Communications Manager in the delivery and regular evaluation of the organisation’s overarching internal communications plan. Assist with the Housing Executive’s internal communication channels including the staff intranet (‘huddle’), the staff email service (Workplace Weekly), the annual staff conference, the monthly Chief Executive’s Town Halls and others. Manage huddle on a day-to-day basis including the creation and editing of content. Assist with content planning, including researching new content and the prioritising of information on huddle. Advise and support other teams uploading content to huddle, ensuring consistency in tone and style, and adherence to the usage procedures contained within the system’s Governance Document. Support the Internal Communications Manager in the delivery of internal communication events to increase staff engagement, including the annual staff conference. Establish and manage effective working relationships with a range of internal contacts to ensure that all communications activities are relevant, and that information is accurate and up to date. Liaise with other teams across the organisation, advising them on the best way to communicate clearly and effectively. Help with other communication activities within the wider Corporate Communications Team, as required. General To prepare appropriate business cases, tenders and quotations, in line with financial and procurement regulations, policies and procedures and corporate timescales. To provide a high level of internal and external customer service, resolving customer queries and complaints and following issues through to completion. To ensure continued and effective working relationships with key internal and external stakeholders. To represent the Communications Manager as required. To undertake the duties in such a way as to enhance and protect the reputation and public profile of NIHE. To comply with, and enforce, all NIHE frameworks, policies and procedures, including, but not limited to, those relating to legal requirements such as equality, health and safety and information governance. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. To undertake project work as directed by the Internal Communications Manager and Senior Communications Manager using the principles of good project management and in line with Housing Executive practice. To keep up to date with latest developments in internal communications and event management best practice. To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. To participate as directed in the Housing Executive Resourcing activity in line with Housing Executive Resourcing Policies and Procedures. To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience Possess a degree (Level 6*) or equivalent level qualification. *refer to the Qualifications Framework Knowledge, Skills and Experience (continued) Have at 1 year’s relevant experience of working in an internal communications environment with event management experience. Knowledge, Skills and Experience (continued) Can demonstrate significant relevant experience in at least four of the five areas below: a) Day-to-day operation of an organisation’s intranet system to include creation of new pages and content. b) Supporting the development and implementation of internal communication plans and activities. c) Assisting with the delivery of external stakeholder engagement events. d) Establishment of effective working relationships with a range of internal stakeholders to ensure that all communications activities are relevant, and that information is accurate and up to date. e) Provision of internal communications advice and guidance to different teams within an organisation. Knowledge, Skills and Experience (continued) Can demonstrate (to be assessed at interview) • Excellent planning and organisational skills • Ability to work accurately under pressure of multiple deadlines • Strong interpersonal and influencing skills • Strong customer orientation • Excellent attention to detail
Service Apprenticeship Programme: 1st Year Apprentice
Main Purpose of Job: At Connolly Motor Group we are one of Irelands No.1 Aftersales Dealers for Audi, Volkswagen, Mercedes-Benz, SEAT, Cupra, Hyundai, Volvo and MG with sites in Ballina, Sligo, Galway and Letterkenny. Due to expansion and as part of our Apprenticeship Programme we are currently interested in recruiting 1st year Service Apprentices within Motor Mechanics to join our growing team in Audi Ballina. The role: The apprenticeship offered will be for a 4-year period and will involve both on the job and off the job training. On successful completion of your apprenticeship, you will receive a nationally and internationally recognised FETAC Level 6 Craft Certificate. The person: Skills and Competencies: We understand the importance of investing in our apprentices, we provide a fully equipped toolbox to the value of €3,000, training and development, uniforms, working with world class brands, employee assistance programme, career progression post apprenticeship, further education and other benefits.If you are driven, customer focused, with a continuous improvement mindset we would be interested to hear from you.
Senior Communications and Marketing Officer
About the Role We are recruiting for a Senior Communications and Marketing Officer to join our team in Downshire Civic Centre, Downpatrick. The successful candidate will co-ordinate the day-to-day delivery of an effective and efficient Communications and Marketing Section across the range of Council Communications and Marketing policies and the full suite of Communications and Marketing functions, ensuring the co-ordinated provision of a modern, professional and responsive Communications and Marketing service in a consistent and continuous manner. To work with the Head of Communications and Marketing across all levels, departments and services, to develop and deliver effective and innovative external and internal Communications and Marketing strategies which supports the Council’s vision, values and strategic direction; and supports the Corporate, Directorate and Service business plans of Newry, Mourne and Down District Council. To initiate, plan, manage and evaluate targeted Communications and Marketing campaigns to increase awareness and promote a positive image of all Council priorities, policies, services and events in the local, regional, national, professional and trade media. Salary Scale • Scale PO2, spinal point 31-34, £43,149 - £46,579 per annum based on a 36 hour week (pro rata to hours worked). Plus 19% employer pension contribution. It is Council policy to appoint at minimum salary scale point. Pay frequency is monthly by BACS (Bank Automated Clearing System) in arrears on the third last banking day of the month. Main Purpose of Post/Job Summary To co-ordinate the day-to-day delivery of an effective and efficient Communications and Marketing Section across the range of Council Communications and Marketing policies and the full suite of Communications and Marketing functions, ensuring the co-ordinated provision of a modern, professional and responsive Communications and Marketing service in a consistent and continuous manner. To work with the Head of Communications and Marketing across all levels, departments and services, to develop and deliver effective and innovative external and internal Communications and Marketing strategies which supports the Council’s vision, values and strategic direction; and supports the Corporate, Directorate and Service business plans of Newry, Mourne and Down District Council. To initiate, plan, manage and evaluate targeted Communications and Marketing campaigns to increase awareness and promote a positive image of all Council priorities, policies, services and events in the local, regional, national, professional and trade media. Duties and Responsibilities To support the delivery of a successful centralised Communications and Marketing service and to take a lead role in ensuring the co-ordinated provision of all core Communications and Marketing functions across the Council and to continuously develop and deliver consistent and co-ordinated Communications and Marketing service improvements. To contribute to the development, implementation and monitoring of Communications and Marketing policies and procedures designed to meet business needs and promote the Council which is in accordance with best practice; ensuring consistent, effective application of associated policies, processes and procedures between all Communications and Marketing team members through regular liaison and exchange of ideas. To support the Head of Communications and Marketing in the provision of proactive expert advice, knowledge and support to the Senior and Corporate Management Teams, other Senior Council Officers across the Council, in relation to the development and execution of effective Communications and Marketing strategies. To maintain effective working relationships with other employees and directorates and to lead on the management of a range of communication, marketing and engagement channels, including digital platforms, using the most appropriate and cost-effective channels and channel mixes to position the Council, its services and facilities positively to ensure that the Council reaches the wide variety of customers and stakeholders we serve. To support the Head of Communications and Marketing in the provision of proactive expert advice, knowledge and communications support, with an understanding of the political and sensitive context, to the Chair and Vice Chair of the Council, other elected representatives as appropriate, and Ministerial, Parliamentary or NI Assembly Departments to include researching and preparing briefings and drafting media statements, as required; whilst enhancing and maintaining close, effective working relationships with key external stakeholders and partner bodies including all levels of government and a variety of other public, community and voluntary sector bodies. To contribute to the development and implementation of emergency communications plans to provide accurate, timely and consistent information and advice to staff, elected members, service users, citizens, the general public, partner organisations and the media in a Major Incident or business disruption. To contribute as required to the preparation of financial estimates and business plans for the Communications and Marketing Section and to assist with the management and control of the Communications and Marketing budget ensuring services are delivered within allocated budgets. To prepare business cases, tenders and quotations in line with financial and procurement regulations, policies and procedures and corporate timescales. To undertake Communications and Marketing related project work as directed by the Head of Communications and Marketing using the principles of good project management and provide regular and ad-hoc Communications and Marketing reports for Committees and Council as required. To direct and signpost Senior Managers and Officers to the appropriate source for issues outside the remit of this post. This may include carrying out duties for other posts within the Communications and Marketing Section. To assist as required to the preparation of effective risk management and business continuity plans and procedures for the Communications and Marketing Section. To keep under review new developments in all fields relevant to the postholders responsibilities and to make recommendations to Senior Officers as appropriate. To attend Council/Committee meetings, when required, on behalf of the Head of Communications and Marketing to identify and record any communications or marketing issues that may arise during the meeting proceedings. To liaise with external suppliers and manage the Council’s contractual processes for graphic design, print services and advertising as required in the successful, value for money, delivery on all aspects of integrated marketing campaigns and events. Brand Management and Corporate Identity To support the Head of Communications and Marketing with the management and development of the Newry, Mourne and Down District Council brand and associated sub-brands; ensuring that internal and external communications and materials are consistently produced to the highest standard. To lead on the day-to-day delivery of high-quality branding and marketing projects and co-ordinate the collateral production process in a cost-effective, efficient and corporate manner. To support the Head of Communications and Marketing with expert advice to partners and external service providers on the use of the Council’s corporate identity and branding. External and Internal Communications To develop external stakeholder and customer awareness and understanding of Newry, Mourne and Down District Council and its services in order to achieve the Council’s strategic objectives. To co-ordinate and act as editor for the Council’s citizen’s magazine and internal staff newsletter and contribute to other publications as required. To deliver and identify new opportunities for effective internal communications and activity to ensure staff are engaged at all levels. Marketing and Campaigns To assist the Head of Communications and Marketing in the creation, development and implementation of an effective Communications Strategy (covering both internal and external communications) and continually develop it through review. To support Business Managers to develop and implement Communications and Marketing Strategies, to include the management of campaign branding, advertising, website and social media presence, press releases, PR and photo-opportunities, publications and media relations. To oversee the creation of high-quality copy and content for a broad range of corporate and service-specific printed and promotional material and for online platforms ensuring that all articles are quality control checked and comply with the Council’s corporate standards. To monitor and evaluate marketing campaigns; and advise on market research, methods, monitoring and evaluation of marketing campaigns, and provide reports when necessary for Senior and Corporate Management Teams, Committee and Council, as required. To ensure the Council adopts a co-ordinated approach to Communications and Marketing across all services. Media Relations and PR To develop effective, pro-active PR plans for all Council departments to ensure frequent, timely and positive media coverage which enhances the Council’s profile and protects its reputation. To build and maintain effective, close-working relationships with local, regional and national media. To ensure the provision of a day-to-day press office service; managing media issues, dealing proactively and confidently with controversial and sensitive issues. To provide out-of-hours PR/Media service in the evenings and at weekend on a rota basis, if required. To ensure external independent media monitoring, analysis and evaluation is completed and actions arising agreed. To assist elections by co-ordinating the communications activity. Website and Digital Communications To contribute to the design, build and maintenance of the Council’s online communications presence, and to deliver a broad range of communication outputs, supporting internal communications, customer service and engagement, in line with the Council’s wider corporate digital communication objectives. To create, update and moderate online content (website and intranet), as required. To contribute to the development and maintenance of a digital asset library, to include video content, images and other rich media which is accessible and easily searchable by other Officers in the Communications and Marketing Section and available for use by the Council. To assist with the development of strategies to drive online traffic to the Council’s digital communications channels to improve residents, visitors and businesses’ access to services and information 24 hours a day, 7 days a week. To assist with the implementation of the Council’s digital communications strategy. Service Delivery and Performance Be accountable to the Head of Communications and Marketing for all aspects of service delivery within the section; ensuring the provision and delivery of high-quality and cost-effective services. Governance, Standards and Diversity Work within agreed budgets and finances to deliver service priorities, by ensuring that allocated budgets are effectively managed, implemented and adhered to for the service(s) under their control. Authorise the purchase of goods and/or services in accordance with the Council’s procurement policy. Where applicable act as Designated Safeguarding Officer in accordance with relevant legislation and Council Policy and Procedure. At all times act with integrity and total professionalism. Ensure functions under the control of the post holder are operated in accordance with the Council’s risk management and governance processes, and that the appropriate documentation is completed and signed off as necessary. Assist the Head of Service in ensuring the Council meets all statutory obligations and ensure that the highest standards of probity and good conduct are maintained at all times. Adhere to and comply with all Council policies and procedures relevant to this role, including arrangements for risk management. Work with the Head of Service to establish the needs of the customers and strive to ensure that these are met. Performance Improvement Keep up-to-date with changes and amendments to relevant and allied legislation including areas of best practice relating to the postholders service area, reviewing practices, making recommendations to the Head of service and implementing service improvements, as appropriate. Participate in employee training and development activities to ensure that knowledge, skills and competence required to fulfil the role in full are up to date. Participate in the formulation, implementation and evaluation of the Department Business Plan and relevant Service Plans responding to changing trends and citizen needs. Examine opportunities to gain efficiencies and improve effectiveness including collaborative partnerships, joint working and other innovative approaches to achieve best value in the use of public money. Communication and Relationships Contribute to Corporate, Departmental and Regional working groups as required. Actively participate in employee relations matters including undertaking investigations and chairing hearings relating to employment matters as required (e.g. discipline, grievance & harassment) and make decisions regarding appropriate outcomes with support from HR and in compliance with the relevant legislation. Participate in the Council’s Recruitment and Selection processes as a panel member, including assisting the panel with development of person specification, identifying selection methods and adhering to advice given regarding current employment legislation and codes of practice. Promote and ensure equality of opportunity, good relations and diversity in service delivery and employment by adhering to the Council’s Equal Opportunities in Employment policies and procedures and avoiding all forms of discrimination both as an employer and a service provider. General Uphold the Core Values of Newry, Mourne and Down District Council Council and work to achieve the wider organisational objectives as detailed in the Corporate Plan. Participate in the Council’s Performance and Development Review process as detailed in the published scheme. Contribute to Newry, Mourne and Down District Council in fulfilling all of its commitments in relation to anti-discrimination practices, its Equality Scheme and under the Northern Ireland Act 1998 and the Human Rights Act 1998. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council. Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation. Deputise for and represent the Head of Communications and Marketing within their areas of control/expertise as required. Where applicable act as Designated Safeguarding Officer, First Aider and Fire Warden depending on service requirements in accordance with relevant legislation and Council Policy and Procedure. Where applicable act as a keyholder and respond to emergency call-outs as required. When required, assist in the execution of the Council’s Emergency and Business Continuity The list of duties/responsibilities must not be considered comprehensive nor exhaustive. They are simply a summary of the main duties/responsibilities that the post holder will be required to undertake. No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description.
