Jobs in Waterford city
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Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To take the day-to-day lead role in advising and guiding the Housing Executive in the prevention of and response to abusive behaviours towards staff, working in partnership with key stakeholders. REQUIREMENTS: 1. A) Possess a degree or equivalent level qualification (Level 6*). or B) Can demonstrate at least 5 years’ relevant experience and can demonstrate evidence of equivalent continuing professional development of experiential learning. *Refer to Qualifications Framework for equivalencies. It will be the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Energy Advisor
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: The Energy Advisor will provide a telephone and outreach service engaging with customers, to enable, empower and inform them on energy efficiency. To give customers impartial advice and information on energy efficiency e.g. home water heating and consumption, renewable energy and low carbon transportation options. The role will involve either working as part of the Customer Service function, managing all customer energy query types in line with Service Level Agreements and Key Performance Indicators, or in the Outreach Service, providing advice by attending events, or giving presentations in schools and in at community advice sessions. REQUIREMENTS: 1. Either A) Possess a minimum of a BTEC Higher or equivalent (Level 4*) of qualification OR B) Can demonstrate at least two years relevant customer service experience with evidence of training / learning in energy advice matters. (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Customer Services Unit Advisor
Key Responsibilities This will include the delivery of a range of services including, but not limited to: 1. Responding in a timely and professional manner to customer contact using a range of communication methods. 2. Recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 3. Communicating with customers to understand their query and accurately recording the priority of a wide range of maintenance and heating repairs. 4. Liaising with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 5. Using a wide range of computer packages to record, manage and retrieve information, for example IT systems to accurately record repairs. 6. Implementing/advising on policies and procedures including response maintenance and other business areas where required. 7. Take an active and positive role within the team, working together to meet business objectives. 8. Monitoring and escalating maintenance performance issues to CSU Supervisor and CSU Manager where appropriate. 9. Recording grounds maintenance repairs and booking appointments for grounds maintenance inspections. 10. Arranging gas and other required Health and Safety checks by appointment. 11. Carrying out customer surveys when requested. In addition to the main duties detailed above, the post holder may also be expected to carry out other specific duties relevant to the Customer Services Unit in which they successfully obtain a post. Examples of such duties may include but are not limited to: 12. Providing support to the public counter when required. 13. Providing administrative support to Income Collection Units as required. 14. Attending business meetings to support CSU management as necessary. 15. Triaging homeless applicants, accurately recording information and passing this to the appropriate staff member. 16. Providing support to the telephony unit as required. General 17. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management, when required. 18. To ensure continued and effective working relationships with key internal and external stakeholders. 19. To promote continuous service improvement by working with customers and other Agencies to improve service delivery. 20. To represent the CSU team as required and provide support and cover for the other team members as and when required. 21. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 22. To adhere to the core values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 23. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 24. To participate and/or facilitate working groups, committees and other internal forums as required. 25. To undertake any duties deemed appropriate to the achievement of the purpose and function of the post in order to ensure team resilience and meet organisational need. 26. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 27. To analyse and solve technical problems by investigating potential solutions working both individually and as part of a team. 28. To manage their own performance and be flexible and responsive to change. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience 1. Possess five GCSEs or equivalent qualification plus at least one year’s customer service experience. Or Can demonstrate at least 2 years’ customer service experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training. Knowledge, Skills and Experience (continued) 2. Experience in using a range of computer packages including Word, Excel, Outlook, etc. Knowledge, Skills and Experience (continued) 3. Experience in dealing appropriately with customers in a challenging environment (to be assessed at interview) 4. Applicants must demonstrate (to be assessed at interview) • Ability to actively listen • Attention to detail and organisational skills • Knowledge of a service or product • Ability to work as part of a team • Conflict resolution skills Location* All of our employees are assigned a base location, which for this role will be the Housing Centre, 2 Adelaide Street, Belfast, BT2 8PB. The role includes regular travel throughout NI. Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December, and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions. Other Benefits There are many benefits of working for the Housing Executive including: • Learning and development opportunities • Flexible working and family friendly policies • Volunteering and fundraising policy • Cycle to Work Scheme • Onsite Occupational Health services which includes flu jabs and complementary Fitech health and wellbeing assessments • Inspire Workplaces – providing free, confidential counselling and support to employees 24/7 • Corporate gym membership, fitness classes and access to our inhouse gyms available at Housing Centre, Belfast and Marlborough House, Craigavon. Pre-Employment Checks Appointment is subject to; (i) A satisfactory medical declaration. (ii) Receipt of satisfactory references. References will only be sought as part of a pre-employment check prior to appointment. One reference must be a current employer or, if not currently employed, the most recent employer who would have knowledge of the successful candidate in a working environment. Candidates must be specific when providing address/contact details for referees. (iii) A satisfactory Access NI Basic Disclosure Check through a Responsible Body. Please note that a criminal conviction does not necessarily debar any applicant from obtaining employment. (iv) Providing the required documentation to satisfy the essential criteria i.e. proof of qualifications. It is important to note that if you do not provide the requested documentation you will not be able to take up post. (v) Documentation Checks for the Prevention of Illegal Working - It is your responsibility to demonstrate you are entitled to work in the United Kingdom. If you are unable to produce the relevant documents, or the documents are not satisfactory, the offer of employment may be withdrawn. You will be required to produce original documents to verify your identity, one of which must be photographic identification. Canvassing Canvassing, in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate.
Regional Investment Planning Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: To assist the Regional Investment Planning Manager in ensuring that regional, area and estate-based investment programmes, plans and strategies are in place to deliver the Asset Management Strategy and 10 Year Investment Plan. REQUIREMENTS: 1. i) Possess a degree or equivalent Level 6 qualification PLUS 2 years’ relevant experience OR ii) Can demonstrate equivalent continuing professional development or experiential learning AND a minimum of 3 years’ relevant experience APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Speech And Language Therapy Assistant, Adult Services
St. Michael’s House is a community based voluntary organisation founded in 1955 which provides facilities and services to over 1,700 people with intellectual disabilities and their families in the greater Dublin area. Within Adult Services we provide services in three regions: North Region (Ballymun); North-East Region (Coolock & Baldoyle); Southern Region (Goatstown). We are currently looking to recruit for the following post: Please outline in your cover letter your suitability for the role with the above in mind, as candidates will be short-listed for interview based on the above criteria. Only candidates shortlisted for interview will be contacted. Please remember to include a valid email address as this is the way you will be contacted. A panel may be formed of candidates successful at interview for additional vacancies as and if they arise. Informal enquiries for this position are welcomed by: Mary Sloan (Clinical Specialist SLT) at 087 3728191 or mary.sloan@smh.ie [Thurs 10thApril – Thurs 17th April 2025]. Caroline Howorth (SLT Manager in Charge iii) at 0872026364 or caroline.howorth@smh.ie [Tues 22ndApril – Friday 2nd May 2025] Closing Date for receipt of applications is Friday 2nd May 2025 @ 10am. To apply: https://www.rezoomo.com/job/78249/ St. Michaels House is an equal opportunities employer
Senior Speech & Language Therapist - Adult Services
St. Michael’s House is a community based voluntary organisation founded in 1955 which provides facilities and services to over 1,700 people with intellectual disabilities and their families in the greater Dublin area. Within Adult Services we provide services in three regions: North Region (Ballymun); North-East Region (Coolock & Baldoyle); Southern Region (Goatstown). We are currently looking to recruit for the following post: • 1 x Senior Speech & Language Therapist- Adult Services (Two years Fixed term Contract, Full Time) The successful candidate will join the existing team of Speech and Language Therapists in delivering quality Speech and Language Therapy Services to adults with intellectual disabilities. The successful candidate will be responsible for the development and delivery of Speech and Language Therapy services to adults with intellectual disabilities, under the direction of the SLT Manager in Charge iii, and in close cooperation with multi-disciplinary clinical and frontline colleagues. The post will require some flexibility across the St. Michael’s House regions in response to service user needs. Supervision will be provided by SLT Manager in Charge iii. St. Michael’s House seeks to employ proactive and progressive individuals who identify with the ethos of providing a continuum of innovative services that support people with an intellectual disability to live full lives in the community. Essential Criteria for Post: • Candidates must, on the closing date possess: (i) the B. Sc degree (Clinical Speech and Language Studies) from the University of Dublin/ NUIG or UCC OR (ii) the BA (Moderatorship)(Remedial Linguistics) from the University of Dublin OR (iii) the M.SC in Speech & Language Therapy (Professional Qualification) from the University of Limerick OR (iv) Licentiateship from the College of Speech Therapists OR (v) A validated Speech & Language qualification at least equivalent to (i), (ii), (iii) or (iv) above • Be registered with CORU • Minimum of 3 years post-graduate working experience as a Speech and Language Therapist • Have experience working in the area of adult intellectual disability services • Have experience working as part of a multi-disciplinary team to support families and staff Desirable for Post: • An undergraduate or post-graduate qualification in dysphagia would be desirable, but is not essential. • Have Certification in LÁMH, PECS, Intensive Interaction. • Full clean drivers licence and use of a car Please outline in your cover letter your suitability for the roles with the above in mind, as candidates will be short-listed for interview based on the above criteria. Only candidates shortlisted for interview will be contacted. Please remember to include a valid email address as this is the way you will be contacted. A panel may be formed of candidates successful at interview for additional vacancies as and if they arise. Informal enquiries for this position are welcomed by: Mary Sloan (Clinical Specialist SLT) at 087 3728191 or mary.sloan@smh.ie [Thurs 10th April – Thurs 17th April 2025]. Caroline Howorth (SLT Manager in Charge iii) at 0872026364 or caroline.howorth@smh.ie [Tues 22nd April – Friday 2nd May 2025] Closing Date for receipt of applications is Friday 2nd May 2025 @ 10am. To apply: https://www.rezoomo.com/job/78255/ St. Michaels House is an equal opportunities employer
District Manager
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. We are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo is Ireland’s largest pet retailer with 34 stores located across Ireland and a growing Omnichannel business. We employ over 350 people and were certified as a Great Place to Work in 2024. We are recruiting for a fixed term District Manager to join our head office team. A district manager has operational and financial responsibility for a defined region or territory. Their duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in their region. Applicants for this role need to hold a full clean drivers licence and be able to travel to stores in Dublin, Wicklow, Kildare and surrounding counties, this role also includes infrequent travel to our head office in Ballincollig, Co. Cork. Minimum Education & Skills required A degree or equivalent in a management/business Full, driving licence with 2 years' experience is essential. Excellent knowledge of Planning, Forecasting and Decision Support activities. Competence to support, develop and motivate a large team. Work Experience Minimum of 3 + years management experience in a similar role is desirable. Experience of managing diverse business models is essential. Experience of working in a sales focused training environment. Experience in managing, leading and developing a multidisciplinary team - strong people management skills are essential. Job purpose Leadership - Sustainable set up, coaching and steering of professional competent store managers within the assigned district/area Business Focus - Driving district/area performance and efficiency based on extensive market awareness/understanding to achieve and surpass business targets Operational Excellence - Ensuring a consistent implementation of all standards based on profound store processes understanding to reach an international consistent brand image and accelerate process efficiencies Corporate Compliance - Securing compliance on legal and organisational regulations regarding Corporate Centre standards as well as country specific policies Performing role model ship in terms of leadership, collaboration, communication and engagement; Conveying an outstanding level of customer centricity to assigned store staff (e.g. via e-learnings, Mystery Shopper monitoring and regular observation during trainings on the job); 1st level support to store managers. Professional and disciplinary lead, performance appraisals, recruiting and coaching of store managers; managing and supporting change according to corporate strategy defaults. Supporting store managers in building up successful/professional store teams (e.g. through the facilitation of continuous professional and personal team development); identification and sustainable development of talents among store staff in terms of succession; fostering of an effective exchange of best practices. Efficiency oriented management of sales activities through the use of profound market/retail expertise as well as the continuous analysis of central sales KPI to drive sales results and surpass commercial targets. Sales steering and personal cost planning as well as cost monitoring (e.g. write downs, maintenance costs, stock optimization) to realise budget and using opportunities for comprehensive cost-optimization to sustainably enhance profitability. Derivation and execution of effective measures to sustainably realise specific and superordinate sales strategies; continuous exchange with Sales Director/HQ on sales strategy, area/district performance, overall target achievement, change progress and human relations. Assure consistent transparency on corporate strategy, process demands as well as corporate values and ethics across assigned area/district by exchange with Sales Director / HQ. Securing compliance with all process standards (operational manuals, merchandising handbook, …) and relevant legal requirements (in particular health and safety regulations) through predefined store checks and regular store visits. Why join us? Competitive salary Company Car Hybrid Working Arrangements Remote working 1 day per week Pension Employee Discount -we offer employee discount of up to 40% in our stores and 20% in our Salon Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave Refer a friend scheme Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. Community-A chance to work in an environment where employees and customers share the same passion for animals Annual leave- starting at 21 days and rising to 23 days at year 6. Employee assistance programme CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Care Specialist
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role We have an exciting opportunity for an experienced, passionate and professional individual, with the ability to operate in a dynamic environment to join our Customer Care Team as a Customer Care Specialist with Languages based in Naas, Ireland We are looking for candidates with a strong level of Italian or French to join our busy team in Naas, Ireland The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer's requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximise the customer experience. The role is based in Naas, Ireland and will require full attendance for the training period over a number of weeks. This is a 12 month fixed term contract position Key responsibilities
Sales Associate
Part Time Sales Associate Brand L'Occitane Posted Date 4 hours ago(03/04/2025 09:29) Job ID 2025-23535 # of Openings 2 Category Sales Advisor Type Part Time Overview To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques. Responsibilities Contract Type: Fixed Term , 3 monthsWeekly Hours: 12hrs Day to Day Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
Assistant Professor
Purpose of Position: The key functions of this position are to teach a range of School programmes, develop academic programmes and programme-related materials, and carry out research in areas as specified in this advert. The ideal candidate will have a strong background in computing. The current positions are in cybersecurity, artificial intelligence and artificial intelligence in business and FinTech. The School of Computing is one of Ireland's largest Schools of Computing with academic programmes at the leading edge of industry requirements within an innovation-intensive environment. Our school faculty is strongly focused on applied research on different aspects of computer science, with current involvement in several EU projects. Additionally, the School has strong industry links, is a part of the Dublin Regional Innovation Consortium, and encourages inventions, patents, and spinouts. Reporting to: Dean of the School of Computing Key Relationships: Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post. Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended Data collected for the purposes of recruitment activities NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us. Legal Basis for Processing NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations. Withdrawal of Consent Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application. What we do with your data People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes. Shortlisting HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited. Sharing of your data Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College. Access Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format. Erasure Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn. Rectification Applicants can have any incorrect information corrected. Objection / Withdraw Applications can object to this information being processed and/or can request to withdraw from the application process Complain Applicants can make a complaint to our internal Information Governance and Data Protection Officer NCI Information Governance and Data Protection Officer National College of Ireland, Mayor Street, IFSC, Dublin 1 Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500 And/or make a complaint to the relevant authority Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28 Tel: +353 (0) 761 104 800 National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.
