Jobs in Antrim
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Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food and Beverage Supervisor to join our team based at Our Northern Quarter, Belfast International Airport site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Quantity Surveyor
To ensure successful delivery of the QS function to include estimation of costs, calculation of material needs and project timelines.
Principal
Please see attached Applicant Pack for information.
Customer Engagement Manager
Customer Engagement Manager Contract type: Permanent; Full-Time (37.5 hours per week) Salary Starting: Dependent on experience Performance Bonus: up to 25% of basic annual salary Cash Allowance: £6.3k PA or Company Car Ref: KE/26/01 The Vacancy This is a newly created role within our Business Development directorate. As well as offering an excellent remuneration and benefits package, this opportunity will play a pivotal part in our journey towards a lower carbon future, helping new and existing customers in meeting their sustainability ambitions and supporting the transportation of renewable gases through our network. The Role Reporting to the Director of Business Development, the Customer Engagement Manager is responsible for developing and delivering customer engagement strategies that improve satisfaction, trust, and the gas connection journey for customers within our gas network. The role ensures that customers and stakeholders receive timely, clear, and compliant communications, particularly during connections activity, interruptions, and emergency events within a regulated operating environment. The Customer Engagement Manager will be responsible for leading the customer-facing teams including Customer Services and Energy Advisors (Sales) with responsibility for performance management, objective-setting, employee engagement and development and the consistent delivery of performance, quality, and customer interactions. The workload and allocation of time within the role is envisaged as approximately 50% customer engagement strategy, 30% customer service leadership, and 20% Energy Advisor oversight, with a strong focus on continuous improvement and operational effectiveness. Acting as the “voice of the customer,” the postholder will work cross-functionally with Engineering, Marketing, and Regulation teams, using customer insight, complaints data and performance metrics to ensure a seamless connection journey, reduce complaints, improve transparency and reporting, strengthen safety messaging, and support regulatory and performance commitments. Essential Criteria
Trainee Pest Technician
Ecolab UK and Ireland is proud to be a Great Place to Work- Certified™ Company! Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Trainee Pest Technician, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates. Why join our Pest Elimination team? We will provide you with the tools and experience to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from. Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest Elimination team. As a Service Specialist you will: We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Team Leader
Team Leader / Supervisor – Your Journey Starts Here! ☕ The Role: This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there. ✨ Why Join Us? • A recognised pathway to Store Manager and beyond • Coaching and development from experienced leaders • A people-first culture where your contribution is valued • Real responsibility and plenty of room to grow �� What We Offer: • Complimentary handcrafted coffee on every shift • Employee discounts across all Costa locations • Ongoing training and leadership development • Opportunities to progress into management • A vibrant, supportive, and people-focused work culture �� Make it Yours: This role is based in Drumkeen Retail park, Free parking available on site!! �� Apply now and take the next step in your Costa Coffee journey — where your growth truly matters.
Finance Administrator - Social Enterprise
Role Requirement 1 Programme Funding Management and Service Development
Digital Content Executive
Salary: £32,802 per annum Contract: Permanent Salary Hours: 40 hours per week Location: Titanic Belfast Overview of Role We are seeking an experienced Digital Content Executive who is ready to take the next step in their career by joining an award-winning team. They will work as part of a small, fast paced Marketing and Engagement team to create compelling digital communications and multi-channel campaigns across all TBL International businesses and platforms, namely Titanic Belfast and SS Nomadic. This post will play a key role in successfully communicating diverse messaging through our digital activity, creating content for storytelling, managing digital campaigns, driving awareness to generate sales and footfall for the attraction, while reflecting our brand values and world-class standing in the tourism industry. A robust benefits package includes generous incremental holiday allowances and company sick pay scheme, private health insurance, employee assistance programme and a range of benefits and discounts with partner organisations. Working closely with the wider Marketing and Engagement team, the Digital Content Executive will: • Be a storyteller and a talented copywriter with a flair for creating exceptional content and with a strong digital focus. They will be creative and have excellent interpersonal skills with the ability to develop strong relationships with in-house teams and partners. • Plan, produce and execute content activities for daily digital communications and integrated marketing campaigns across geographies and business divisions; content that will drive engagement with target audiences across the customer lifecycle. • Be responsible for brand management and customer engagement online. • Have strong attention to detail, excellent organisational and analytical skills and will be able to complete tasks accurately and on time. • Be agile and able to work in a fast-paced environment, demonstrate initiative, creativity and flexibility and must be able to work alone or contribute to a team effort, as required. Main Duties and Responsibilities DIGITAL CAMPAIGNS • Assist in the planning, execution and optimisation of all organic and paid digital campaigns to support the marketing of Titanic Belfast to education, business and leisure sectors, working with the Marketing and Communications Manager, external agencies and partners as required. • Plan and manage Google Ad and Pay Per Click (PPC) campaigns in target global markets aligning with wider marketing strategy in collaboration with an external agency. • Work with the Marketing and Communications Manager and the wider team to plan and execute integrated campaigns, including collaboration with the in-house Graphic Designer. • Day-to-day management of all digital communications to achieve Titanic Belfast’s sales targets and maintain brand and product awareness across all areas of the business. • Development of Titanic Belfast and SS Nomadic social media channels, ensuring content accurately reflects our brand values and working with the customer engagement officer to ensure all visitor queries are monitored and replied to in a timely and professional manner. • Development and maintenance of Titanic Belfast and TBL International websites, ensuring content is accurate and up to date, website remains fresh with features enabled and the SEO optimisation is maximised to increase visibility, drive traffic and sales and ensure a seamless user experience. • Maintenance and development of email databases, producing targeted email marketing campaigns to support wider marketing activity. • Work alongside the Media and Communications Executive in the digital dissemination of PR stories and content. • Maintain strong relationships with digital teams within tourism agency partners to maximise digital opportunities in all markets. • Provide analysis and reporting on all tactical digital activity to evaluate impact and effectiveness. CONTENT CREATION • Plan, create and produce effective content for Titanic Belfast and SS Nomadic. This includes but not limited to content on our websites, social media, infographics, video production, case studies and webinars. • Plan monthly content calendars, including workflows from research, ideas generation and content creation, to publishing and evaluation, to support campaign plans, drive engagement and meet strategic business priorities. • Use excellent copywriting skills to craft fresh content for a range of online platforms and audiences, applying a consistent brand narrative. Understanding the importance of tone of voice, accuracy and engagement across different markets, channels and audiences is key. • Leverage market insights, user stories and deliverables, search terms and campaign activity, to shape themes and topics for content. • Collaborate across the organisation and externally to proactively identify, source and craft content of relevance to our audiences. • Audit and re-purpose existing content for fresh appeal across various platforms. BRAND MANAGEMENT • Ensure all digital activity and content is on brand, consistent in terms of style, quality, tone of voice, and optimised for search and social promotion. • Responsible for brand management across all the businesses online. • Availability to attend key events throughout the year, including occasional work outside standard hours, with a proactive approach to capturing content. ADMINISTRATION • Monitor all digital marketing activities and provide post campaign analysis reports for a variety of audiences. • To support the team with adherence to financial procedures and budget management. • Compliance with the Titanic Belfast health and safety and manual handling policies and procedures. • Proactive and positive approach to embracing and being compliant to organisational health and safety culture. • To undertake your duties in such a way as to enhance and protect the reputation and public profile of Titanic Belfast. • Ensure adherence to and compliance with all GDPR / Data Protection related policies and procedures. • To undertake such other relevant duties as may from time to time be required. ESSENTIAL CRITERIA • A 3rd Level Qualification in Marketing, Tourism or Business related discipline. • Minimum 2 years’ experience working in a proactive digital marketing environment. • Minimum 2 years’ experience creating, writing, editing and optimising content for online platforms. • Minimum of 1+ years’ experience to include the following: o Relevant professional experience of planning and implementing digital media campaigns, to include content marketing, social media marketing, video marketing and reporting o Proven experience of using content management systems and social media channels in a professional capacity • Experience of managing online brand reputation in line with brand guidelines. • Experience of Search Engine Optimisation (SEO) and Pay Per Click (PPC) campaigns, including strategy development, implementation and performance analysis. DESIRABLE CRITERIA • Content development skills, including producing and/or managing the production of visual and video assets • Experience with design tools (e.g. Canva, Adobe Creative Suite) for creating engaging social media graphics and content • Excellent copywriting, proofreading and content editing skills • Strong interpersonal skills with the ability to develop relationships • Previous experience working in the tourism and hospitality sector CORE COMPETENCIES • Strong digital marketing, copywriting and communication skills • Proactive approach • Strong project and time management skills • Analytical, planning and organisational skills • Ability to prioritise workload and work to deadlines • Monitoring and evaluation skills • Fully IT literate • Decision making – ability to make operational decisions in an effective manner to achieve objectives • Ability to work as an effective team member • Self-motivated and ability to work on own initiative • Ability to be agile and work in a fast-paced environment • Tact and confidentiality
Dental Nurse
We have an exciting opportunity for a Dental Nurse to be part of our family run group of Practices and to join our team in Lisburn on a temporary basis. The successful applicant will work 22 hours per week from 8:30-4:30 Wednesday-Friday. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Stores Supervisor
Overview of Post: The supervision of stores, materials, tools and vehicles used to deliver maintenance services to the Choice Housing property portfolio, Including Supervisory management duties of Store staff as directed by Business Services Manager within Choice Services. Location: Greater Belfast, (possibly initially in north Belfast) Duties 1) Customer 1. To provide an efficient, responsive and excellent customer focused maintenance service to Choice customers. 2. To procure materials, receive them, allocate them to Technicians and maximise the first-time fix rate to clients. 3. To manage the vehicle stock to ensure that all vehicles are operational, roadworthy, branded, functional and befitting the organisations professional image. 4. To ensure all tools are safe to use, of appropriate quality and suitably marked. 5. To maintain stores in a safe, tidy and efficient manner. 6. To maintain and develop positive working relationships with external agencies such as the NIEA. 7. To ensure that materials procured are functional, safe, used in a safe manner and of an appropriate quality in accordance with relevant British Standards and codes of practice. 8. To develop a continuously improving, customer focused, service and develop best practice. 2) Financial 1. To ensure value for money in the procurement of materials, tools and vehicles. 2. Operate within the designated levels of authority. 3. Minimise product waste and waste collection costs. 4. Use the organisations procurement systems and ensure all records are kept up to date for procurement, processing, receipt and allocation of materials and stock. 5. Continually benchmark prices for materials, tools and vehicles. 6. To negotiate, tender and obtain quotations to ensure transparency and value for money and in compliance with procurement policies. 7. To ensure waste and theft are minimised. 3) Internal Processes 1. To liaise with Technicians, Supervisors, the Contact Centre and other organisation staff to ensure compliance with all processes. 2. To ensure that all Health & Safety Policies and legislative requirements are complied with. 3. To follow all internal processes for procurement, receipting and allocation of materials, tools and vehicles. 4. To manage waste receipt including segregation of waste types, waste collection and removal from stores. 5. To keep all records up to date including purchases, goods received, material allocations, van stock levels and financial information. 6. To provide monthly reports on expenditure and issues arising, making recommendations where appropriate. 7. To organise call-off contracts for all specialist equipment and other appropriate services. 4) Organisational Growth & Learning 1. To monitor performance of the internal service provided, provide feedback to colleagues and to assist in improving the overall maintenance service. 2. To advise and assist management in any matters. 3. To carry out any other duties as may, from time to time, be required. 4. To report, monitor and feedback the performance of all suppliers to ensure performance targets are achieved. 5. Attendance at conferences, seminars, courses, exhibitions, scheme events and meetings as required. GENERAL Staff are required to be flexible in their work and co-operate with their colleagues for the efficient, effective and economic operation of Choice and carry out any other duties within reason and competence. Staff may be required to undertake a secondment or placement elsewhere, and Choice reserves the right to make such an arrangement where it believes it will benefit Choice. SKILLS AND ABILITIES • Must be able to demonstrate a high level of knowledge and experience in the managing of stores, vehicles, waste and tools. • A technical knowledge of building maintenance materials \ products • Ability to use IT \ database systems and keep records up to date • Ability to work as part of a team as well as own • Evidence and experience of the procurement of materials • Current valid UK driving licence and access to private transport. EDUCATION AND EXPERIENCE • Sound knowledge of building materials with a minimum of 3 years' relevant experience in the maintenance, construction or services industry. PERSONAL QUALITIES • Confident, reliable, and adaptable • Be self-motivated
