Jobs in Antrim
Sort by: relevance | dateGroups Co-ordinator
The Groups Co-ordinator is a key role within the Visitor Attraction at Titanic Belfast. The purpose of this role is to assist the Visitor Reception Manager with the management of the booking function for all tour operator group bookings at Titanic Belfast. Building and maintaining excellent relationships with Tour Operator clients is crucial, providing an effective and efficient service to meet their needs and setting the tone for excellent service from the first point of contact through to their arrival. A robust benefits package includes generous incremental holiday allowances and company sick pay scheme, employee assistance programme and a range of benefits and discounts with partner organisations.
Visitor Information Advisor
KEY PURPOSE OF JOB: As a member of the Tourism Development Team, the post holder will be required to: • Be at the forefront of customer services within the Visitor Information Centre, dealing with members of the public enquiries including the provision of literature, adding and editing digital content, information and advice, bookings, ticketing, guidance and retail sales. • The post holder will be required to strive to maintain the high-quality standards established within the award-winning Lisburn Visitor Information Centre, being a vital team player in visitor servicing to both visitors and locals to the Lisburn and Castlereagh City Council area. The post holder will be required to represent Council as required outside the city at trade fairs, exhibitions, meetings, seminars and conferences. • The post holder will deputise for the Visitor Information Centre Supervisor as required. KEY RESPONSIBILITIES Deal with visitor enquiries received by telephone, post, online or in person at the centre. Provide information, literature and advice using product knowledge as appropriate to promote the Lisburn and Castlereagh City Council area and Northern Ireland as a visitor destination. Provide an accommodation booking service. Maintain records and statistics of tourism activity for Tourism NI. Compile reports and update tourism databases, including interactive visitor information points, and upload, edit and manage visitor-facing content on visitlisburncastlereagh.com using the content management system. Provide weekly and monthly financial reports as required to the Visitor Experience Supervisor. Operate an automated cash register and credit card machine for the sale of retail goods, ticket sales and other retail financial transactions. Reconcile all monies received, prepare and make bank lodgements. Raise orders on the finance system and maintain all relevant information relating to purchases, including delivery notes and invoices. Maintain customer contact on invoice follow-up where required. Assist in the regular design and updating of literature relating to tourism in Lisburn and Castlereagh City Council and relevant consortiums. Procure all up-to-date publicity and promotional material from relevant sources for display in and distribution from the Visitor Information Centre, on social media, e-zines, monthly newsletters, retail marketing and promotions. Attend promotions, exhibitions, receptions and familiarisation trips, and coordinate staff familiarisation trips as required on behalf of the Council and Regional Tourism Organisations. Market the Visitor Information Centre and build new customer relations. Restock Lisburn and Castlereagh City Council Tourism Marketing Trailer. Provide, organise, host and welcome coach and visitor groups in Hillsborough with the Meet and Greet facility. Key holding: responsible for securing the building that houses the Visitor Information Centre, including opening, closing and operation of the alarm system. Complete retail and stock control duties. Continually review and monitor levels of stock of all retail goods, place orders, receive deliveries, report discrepancies, record stock on the Samstock system, price and display goods and carry out quarterly stock taking duties. Carry out fire tests, daily safety checks and other health and safety related duties. Ensure all health and safety legislation, relevant guidelines and Council health and safety policies and procedures are personally complied with in relation to the services and activities within the facility. Provide on-site staff training for seasonal, casual and temporary staff. Ensure compliance with Council policies and procedures and operate within the highest standards of management and personal behaviour, which reflect the core values and behaviours of the organisation. Promote equality of opportunity and access in service delivery and in the employment of staff through the mainstreaming of equality within the Council. Ensure the provision of high standards of customer care across all services provided by the unit, and promote and manage the service effectively, communicating in a way which enhances and promotes the public image and overall reputation of the Council. Develop and enhance working relationships with relevant partners and stakeholders to maximise corporate and community planning outcomes and to generate innovation in service delivery. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. QUALIFICATIONS AND EXPERIENCE It is essential that applicants have a minimum of: 1.1 Five GCSE passes at Grade A–C or NVQ Level 2 or equivalent. 1.2 A minimum of two years’ experience in a customer service environment. Where applicants do not hold the qualifications as outlined in 1.1, they must demonstrate two GCSE passes at Grade A–C, or equivalent, and three years’ experience as outlined in 1.2. 1.3 A minimum of two years’ relevant experience in the tourism industry. Where applicants do not hold the qualifications at 1.1, they must demonstrate two GCSE passes at Grade A–C, or equivalent, and three years’ experience as outlined in 1.2. GENERAL 1.4 It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and have access to a car, or have access to a means of transport which would enable the applicant to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act.
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Henry Street, Ballymena. We are currently welcoming Denplan patients at this practice and we are searching for an Associate to deliver this service. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Cook
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cook to join our team based at our Clifton House, Belfast site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Food And Beverage Supervisor
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food and Beverage Supervisor to join our team based at Our Northern Quarter, Belfast International Airport site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Quantity Surveyor
To ensure successful delivery of the QS function to include estimation of costs, calculation of material needs and project timelines.
Principal
Please see attached Applicant Pack for information.
Customer Engagement Manager
Customer Engagement Manager Contract type: Permanent; Full-Time (37.5 hours per week) Salary Starting: Dependent on experience Performance Bonus: up to 25% of basic annual salary Cash Allowance: £6.3k PA or Company Car Ref: KE/26/01 The Vacancy This is a newly created role within our Business Development directorate. As well as offering an excellent remuneration and benefits package, this opportunity will play a pivotal part in our journey towards a lower carbon future, helping new and existing customers in meeting their sustainability ambitions and supporting the transportation of renewable gases through our network. The Role Reporting to the Director of Business Development, the Customer Engagement Manager is responsible for developing and delivering customer engagement strategies that improve satisfaction, trust, and the gas connection journey for customers within our gas network. The role ensures that customers and stakeholders receive timely, clear, and compliant communications, particularly during connections activity, interruptions, and emergency events within a regulated operating environment. The Customer Engagement Manager will be responsible for leading the customer-facing teams including Customer Services and Energy Advisors (Sales) with responsibility for performance management, objective-setting, employee engagement and development and the consistent delivery of performance, quality, and customer interactions. The workload and allocation of time within the role is envisaged as approximately 50% customer engagement strategy, 30% customer service leadership, and 20% Energy Advisor oversight, with a strong focus on continuous improvement and operational effectiveness. Acting as the “voice of the customer,” the postholder will work cross-functionally with Engineering, Marketing, and Regulation teams, using customer insight, complaints data and performance metrics to ensure a seamless connection journey, reduce complaints, improve transparency and reporting, strengthen safety messaging, and support regulatory and performance commitments. Essential Criteria
Trainee Pest Technician
Ecolab UK and Ireland is proud to be a Great Place to Work- Certified™ Company! Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Trainee Pest Technician, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates. Why join our Pest Elimination team? We will provide you with the tools and experience to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from. Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest Elimination team. As a Service Specialist you will: We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Team Leader
Team Leader / Supervisor – Your Journey Starts Here! ☕ The Role: This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there. ✨ Why Join Us? • A recognised pathway to Store Manager and beyond • Coaching and development from experienced leaders • A people-first culture where your contribution is valued • Real responsibility and plenty of room to grow �� What We Offer: • Complimentary handcrafted coffee on every shift • Employee discounts across all Costa locations • Ongoing training and leadership development • Opportunities to progress into management • A vibrant, supportive, and people-focused work culture �� Make it Yours: This role is based in Drumkeen Retail park, Free parking available on site!! �� Apply now and take the next step in your Costa Coffee journey — where your growth truly matters.
