Jobs in Antrim
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Join a Growing Business Where Customer Service Matters Are you passionate about helping people and delivering outstanding customer experiences? Do you enjoy building relationships, solving problems, and making a real difference to customers every day? If so, we'd love to hear from you.Dreams and Sofatime are looking for a Customer Care Advisor to join our friendly and supportive team on a permanent, full-time basis.This is an exciting opportunity to become part of a successful and rewarding business where your contribution is valued, your voice is heard, and no two days are the same. About the Role... As a Customer Care Advisor, you'll be at the heart of our customer journey, providing exceptional support and helping customers find solutions that meet their needs.This role is about much more than answering calls and emails. You'll build strong relationships with customers, take ownership of enquiries, and work closely with colleagues, stores, and suppliers to deliver positive outcomes.We're looking for people with personality, empathy, and a genuine desire to help others. If you're someone who enjoys talking to people, solving problems, and delivering great service, this could be the perfect role for you. What You'll Be Doing...
Mobile Cook
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Chef to join our team covering Belfast Area. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Mobile Food Service Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Radius Whiterock Close, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Senior Admin Officer
MAIN PURPOSE To assist in the effective administration and delivery of the Housing and Health Team’s business unit objectives, core activities and policies and procedures including general administrative duties. To contribute to the provision of a modern, professional and responsive service to support NIHE business delivery and our vision and values as outlined below: Our Vision “Everyone, irrespective of their background or means, should be able to live in an affordable, sustainable and decent home that is appropriate to their needs, in a safe, attractive, and climate-resilient place.” Our Values MAKING A DIFFERENCE • We strive to make people’s lives better • We put our customers first and deliver right first time • We build strong partnerships and share great ideas FAIRNESS • We treat our customers, staff and partners fairly • We respect and promote diversity and equality for all • We work in an open and transparent way PASSION • We are professional in all that we do • We strive for excellence • We look for new, creative, better ways to do things EXPERTISE • We believe in our people • We are constantly learning, developing and innovating • We provide strong confident leadership Key Responsibilities To provide comprehensive administrative support related to the work of the Housing and Health Team’s business unit objectives. The Senior Administration Officer is responsible for the overall efficient and effective day to day administrative and secretarial support to the Housing and Health Team using MS Office Suite (e.g. Word, Excel, PowerPoint and Outlook), to include (but not limited to): calendar management, preparation & co-ordination of relevant papers and liaison with attendees to ensure appropriate attendance, minute taking, booking meeting rooms, receiving queries via phone and email and responding / routing as required. Support the organisation of meetings, functions and events as required and ensure all resources are in place such as: technology (screens/projectors/cabling); papers; refreshments; appropriate room set up (desks, chairs etc). Act as a point of contact for Regional Advisory Panels – receipt of referrals; update advisory panel summary tables through ongoing monitoring and data management; convene panels ensuring appropriate attendance; maintain a full accurate record of responses; preparation and circulation of case papers, actions and panel notes; maintain key working relationships with all involved. Liaise with a wide range of internal and external stakeholders including other statutory bodies and agencies, housing associations, voluntary sector groups and other relevant stakeholders as required. To support the team with strengthening engagement with people with disabilities as part of the Regional Assurance Framework. To support the Housing Executive in ensuring web-based services contain the relevant information for people with disabilities in relation to accessible housing. Administration support for all meetings associated with the Housing and Health Team, to include Assurance Framework meetings, project meetings and any other ad-hoc meetings as required. This will include oversight and monitoring of diaries and attendees; preparation and dissemination of meeting papers (agendas, minutes and reports); timely preparation of actions and minutes for review and dissemination. To assist in the preparation and development of statistical information for inclusion within written reports for senior management. Provide administrative support as required in the implementation and review of relevant policies and procedures. Experience in producing and maintaining electronic databases or IT support systems, using Microsoft packages including e.g. Outlook, Word, Excel, or Access, for the purposes of efficient and accurate record keeping and the effective delivery of the Teams business unit objectives. Contribute to the development and delivery of training programmes as required. General To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management. To ensure continued and effective working relationships with key internal and external stakeholders. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. To comply with and enforce all NIHE frameworks, policies and procedures, including, but not limited to those relating to legal requirements such as equality, health and safety and information governance. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. To represent the Housing & Health Team as required and provide support and cover for the other team members as and when required. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects and post holders will be required to carry out other duties commensurate with the role. Knowledge, Skills and Experience Either: (i) Possess a BTEC Higher Diploma or equivalent level qualification (Level 5*) and can demonstrate 1 year of relevant general administrative experience OR (ii) Possess a BTEC National or equivalent level qualification (Level 3*) and demonstrate 2 years of relevant general administrative experience OR (iii) Exceptionally, candidates not holding the above level of qualifications but with 3 years’ relevant administration experience may also be considered. Knowledge, Skills and Experience (continued) Have significant relevant experience in at least 3 of the following 4 areas below: a) Experience in providing effective administrative support for the delivery of business unit objectives and core activities to include, but not limited to, diary management; preparation of meeting agendas and minutes; record keeping and data collection. b) Experience of developing effective relationships with internal and external stakeholders and partners to achieve business objectives c. Experience in the preparation and development of statistical information for inclusion within written reports for senior management. d. Experience producing and maintaining electronic databases or IT support systems using Microsoft packages including e.g. Outlook, Word, Excel, or Access Knowledge, Skills and Experience (continued) Can demonstrate (To be assessed at interview) • Strong planning and organisational skills • Ability to work accurately under pressure of multiple deadlines • Ability to work as part of a team • Effective oral and written communication skills • Good customer service and stakeholder engagement skills
Payroll & Employee Benefits Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To manage the Payroll team providing an efficient and effective payroll service to 3,000+ employees, processing and monitoring travel claims, ensuring that all HMRC employment related requirements are met, and overseeing payment of staffing agencies REQUIREMENTS: 1. Possess a recognised qualification in UK payroll, accredited by the Chartered institute of Payroll Professionals, relevant degree or equivalent. AND Have at least a minimum of three years managing a payroll function, within the last five years, with a minimum of 100+ employees. OR Candidates without the above qualifications but have a minimum of 5 years’ experience in payroll processing with at least 2 years in a supervisory or managerial roles, with a minimum of 100+ employees. (Please include dates) APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
HB Team Leader
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 5 JOB PURPOSE: The HB Team Leader will be responsible for the day to day supervision and support of staff within front line operational teams within the HB units, and providing support for the HB management team, including provision of information and statistics, and involvement in policy development and training where required. REQUIREMENTS: 1. Either i) Possess a degree or equivalent level qualification (Level 6*) AND one year’s relevant experience working within a Housing Benefit or other Social Security related benefit function OR ii) Possess a BTEC Higher Cert/Diploma or equivalent level qualification (Level 5*). AND can demonstrate at least 2 years’ relevant experience working within a Housing Benefit or other Social Security related benefit function. OR iii) Can demonstrate at least three years’ relevant experience working within a Housing Benefit or other Social Security related benefit function. AND can demonstrate continued professional development including the attainment of relevant learning / qualifications. *Refer to Qualifications Framework It is the responsibility of the candidate to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are looking for an experienced Cleaning Operatives to join our team at Radius Cairndale, Belfast. Day to day you will be responsible for the cleaning and servicing of your area, as allocated by the Line Manager to the required standard. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Accommodation & Community Support Worker
Job Title: Accommodation & Community Support Worker Salary: £24,312 – £25,850 per annum (£13.36 – £14.20 per hour) Location: Flush Park, Lisburn Hours: 35 hours per week. We have two contract options available: a dedicated night shift contract or a fully flexible contract covering a combination of day and night shifts. About Us At Simon Community, our values define who we are and how we support those in need. We are:
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Kinnaird Close, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
