21 - 30 of 41 Jobs 

Seasonal Guide / Information Officer

Heritage IrelandNationwide€14.25 - €22.60 per hour

(A) ABOUT THE POSITION Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year. The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. The role of the Seasonal Guide / Information Officer will include:

8 days agoFull-time

Service Controller/Administrators

PirtekBelfast

Key functions & responsibilities Answer incoming calls to the centre in a friendly and professional manner Take accurate and detailed information from caller regarding breakdowns Log all calls on to job management system (FSM) Prioritise and assign jobs to technicians in a timely and efficient way Ensure customer is kept informed, at all times, of the various stages of each job Build strong external & internal relationships Follow up jobs to ensure customer satisfaction and deal with any queries immediately Ensure all jobs have followed the correct purchase order procedure for that customer Skills, experience and personality Ensure accurate records kept of any call-backs Complete stage one validations on jobs in line with agreed procedures Chase and update outstanding customer purchase orders Process customer payments Update system with customer staff/preference changes Any other duties as required to assist other staff and maintain a safe, clean and happy office environment Personal Style and Characteristics

1 day agoFull-time

Trainee Military Aircraft Systems Technician

The Defence ForcesNationwide

CONDITIONS GOVERNING THE AWARDING OF A PLACE TO BECOME AN AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN IN THE AIR CORPS 1. GENERAL QUALIFICATIONS To qualify, a candidate shall at the time of application be: (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of time that is required for the purpose of any such appointment and (ii) be of good character and satisfy any security clearance required and (iii) meet the required minimum standards of medical and physical fitness. 2. AGE REQUIREMENT Candidates must be 18 years of age or above and under 39 years of age on 12th June 2024. Please note that the upper age limit may be the subject of review in advance of future Competitions. 3. MINIMUM EDUCATIONAL QUALIFICATIONS Candidates must have attained the required minimum educational qualifications at the time of entry into the Air Corps. On enlistment, a candidate must have obtained specific minimum grades in the Leaving Certificate/National Equivalent. The standard minimum entry requirements are a minimum of Grade O6 in five subjects, at ordinary level, to include Mathematics, English or Irish or National Equivalent qualification and one of the following subjects: Physics, Chemistry, Engineering, Construction Studies or other STEM subject (scientific, technical, engineering, mathematical). Foundation Level and Leaving Cert Applied subjects are not reckonable. PLEASE NOTE: GUIDE TO THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN TRAINING PROGRAMME 2024 1. THE AIR CORPS The Air Corps currently operates twenty six aircraft in multi-role national aviation tasks. The types of aircraft include Learjet 45, CASA CN235 maritime patrol aircraft, Airbus CN295 maritime patrol aircraft, BN Defender, Pilatus PC-9M and PC-12. The Air Corps also operates Eurocopter EC135 and Leonardo AW139 helicopters. The primary role of the Air Corps is to provide support to the Army, Naval Service and An Garda Síochána in countering threats to State security on land, sea and air. In addition, the day to day peace time role of the Air Corps includes activities such as Maritime Surveillance, Fishery Protection, Garda Air Support Unit, Ministerial Air Transport, Emergency Aeromedical Service and Air Ambulance The Air Corps trains its own Military Pilot Officers, Military Aircraft Technicians, Military Air Traffic Controllers, Air Photographers and General Service personnel. Air Corps personnel may serve overseas as mandated by Government. 2. THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN PROGRAMME The purpose of the Air Corps Trainee Military Aircraft Systems Technician programme is to provide military aircraft technicians for the Irish Air Corps. The programme offers successful candidates the opportunity of becoming an efficient and disciplined member of the Air Corps The trainee technician undergoes full basic military training and passes out as a 3-Star soldier prior to commencing their technical training. This is a unique opportunity for an individual who has an interest in military training to also pursue a career in aviation maintenance. The initial military training affords the trainee technician an opportunity to develop skills which are applicable to the aircraft maintenance environment such as discipline, self-reliance, teamwork and working to exacting standards. The system of training is of the highest standard, and the training programme in the Air Corps Technical Training School has been developed to provide ab initio technical training. The programme offers successful candidates the opportunity to become an efficient and disciplined member of the Air Corps. The programme is aimed at meeting the current and future employment needs of the Air Corps by providing graduates with a Level 7 Degree. The programme offers an interdisciplinary approach whichin the students obtain a mix of technological and operational skills specifically related to Irish Military aviation requirements.

6 days agoTraineeFull-time

Defence Forces Cadetships 2024

The Defence ForcesNationwide€22,630 - €35,157 per year

The Defence Forces Cadetship will prepare individuals morally, mentally and physically for their role as leaders in the Defence Forces whilst instilling the organisations values of respect, loyalty, selflessness, physical courage, moral courage and integrity into students. Applications are now open Naval Service Cadetships 2024.  Candidates must be 18 years of age or above and under 39 years of age on the 19th May 2024. Closing date for Naval Service Cadetship applications is Sunday 19th May 2024 at 2359hrs GDPR Notice All applications for Defence Forces positions are processed in accordance with the Defence Forces Applicants Privacy Notice, as set out on the applicants page with Candidate Manager Careers Information Applications forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Reserve Defence Forces The Defence Forces are  NOT  accepting applications the Reserve Forces at this time. Please Note: Application forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Applications Through Irish To make an application through Irish send an email to  recruitment@defenceforces.ie  to request an application form. Cadetships may be available in the following: NAVAL SERVICE (Operations Branch) NAVAL SERVICE (Marine Engineering) NAVAL SERVICE (Electrical Engineering) Subject to the specific criteria being fulfilled as outlined below, applications may be made by the following: GRADUATES SCHOOL LEAVERS/NON-GRADUATES SERVING PERSONNEL 1. GENERAL QUALIFICATIONS To qualify for the award of a Cadetship, a candidate shall: a. at the time of application be- (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of enlistment required for the course of training as a cadet and, if subsequently commissioned as an officer, for the additional period of time that is required for the purpose of any such appointment. (ii) Be of good character and satisfy any security clearance requirement. b. Be 18 years of age or above and under 39 years of age on the closing date for applications i.e. 5th May 2024. 2. MINIMUM EDUCATIONAL QUALIFICATIONS (a) Naval Service – Operations Branch School Leaver or Non-Graduate Candidates Must possess a minimum of Grade H5 in 3 Higher Level papers, and, Grade 04 in 3 Ordinary Level Papers or Grade H7 in 3 Higher level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include a minimum of Grade 06 at Ordinary level or H6 at Higher Level in the following subjects: (i) Mathematics. (ii) Irish. NUI matriculation exemptions apply. (iii) English. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, Grade O2 in 2 Ordinary level papers or Grade H7 in 2 Higher level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking a field of study in Nautical Science at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete their field of study in Nautical Science at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Nautical Science. (b) Naval Service – Marine Engineering School Leaver or Non-Graduate Candidates Must possess a minimum of H5 in 3 Higher Level papers, and a minimum of Grade O4 in 3 Ordinary Level papers or Grade H6 in 3 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include: (i) Mathematics. Minimum of Grade 02 in an Ordinary Level Paper or Grade H6 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H5 in 3 Higher Level papers, and, a minimum of Grade O4 in 3 Ordinary Level or Grade H6 in 3 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Marine Engineering at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Marine Engineering at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Marine Engineering. (c) Naval Service - Electrical Engineering School Leaver or Non – Graduate Candidates Must possess a minimum of Grade H4 in 4 Higher Level papers, and a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes, AND A candidate’s educational qualifications must include the following: (i) Mathematics. Minimum of Grade H5 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Electrical / Electronic Engineering at Level 8 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Electrical / Electronic Engineering at Level 8 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Graduate Candidates must have successfully completed a Bachelor Degree programme at Level 8 or higher of the National Framework of Qualifications (NFQ) in either Electrical or Electronic Engineering. Where an applicant has a Level 8 or higher NFQ qualification not specified above, they may seek a determination that the qualification meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. PLEASE NOTE: • Leaving Certificate Applied does not qualify for the Cadetship competitions. • Where applicable, applications for Cadetships are invited from persons who are sitting examinations in the competition year, which would enable them to satisfy the Minimum Educational Qualifications criteria for each cadetship category. Original documentary evidence that a candidate meets the minimum educational qualifications, as outlined above, must be presented to the relevant Interview Board Secretary. Applicants will be notified of a date via email when this evidence must be provided. • Candidates must provide documentary proof from the National University of Ireland, at Stage 1 of the selection procedure, for any educational exemptions. Further information is available on www.nui.ie • In order to be eligible to apply for a Cadetship, holders of European and International qualifications must satisfy the Matriculation Registration requirements as outlined in the current “NUI Matriculation Regulations available on www.nui.ie. The equivalent grades required for those candidates who sat the Leaving Certificate Examination prior to 2017 can be found at Annex E.3. 3. MEDICAL AND PHYSICAL STANDARDS Candidates must be in good mental and bodily health and free from any physical defect, abnormality, physiological condition or history of serious illness likely to interfere with the efficient performance of their duties. The following are the minimum physical requirements: a. Height A candidates’ height will be determined at the Medical Examination – see Para. 8. Weight and chest measurements must be in keeping with height and age. Min. height: 157.48cm Note: BMI will be determined at Stage 2, the Assessment Phase of the competition. b. Vision Colour vision must be normal. Both eyes must be free from disfiguring or incapacitating abnormality and free from acute or chronic disease. There must be no evidence of squint or latent squint. The eligibility of applicants who have had previous incisional or laser treatment to correct visual acuity will be determined at the Medical Examination. Please see Annex C for further information. • Operations Branch: Vision not less than 6/9 in one eye and not less than 6/12 in the other eye with normal night vision, without the use of corrective lenses. • Engineering Branch: Not less than 6/18 in each eye, corrected to not less than 6/6 in one eye and 6/9 in the other. c. Dental Candidates must be free from any serious periodontal disease and possess teeth to a specific standard, which is not less than the equivalent of eleven over eleven natural teeth functionally opposed. In certain circumstances, artificial teeth may be acceptable. d. Hearing A good standard of unaided hearing is essential. Candidates will be required to undergo an audiometric test at which: (1) The sum of the hearing threshold at 1,2,3, 4 and 6 kHz should not exceed the age and gender related warning levels contained in the "Guidelines on Hearing Checks and Audiometry Regulations 2007", issued by the Health and Safety Authority (2) Candidates under 25 years of age must be able to hear all measured pure tones up to and including 8 kHz at 20dB in each ear. Candidates aged 25 and older must be able to hear all measured pure tones up to and including 8 kHz at 25dB in each ear. Candidates must also be free from acute or chronic ear disorders. Pay and Allowances etc. 1. In line with Department of Finance instructions of 23 December 2010, starting pay will be at the minimum of the scale. The rate of remuneration may, be adjusted from time to time in line with Government pay policy. 2. The following are the current rates of pay that apply to Cadets with effect from 1 October 2023 Officers Pay: Rate 1 - Cadets Current Rates of Pay with effect from 1 October 2023 Point Personal Pension Contribution (PPC) scale Full PRSI (Class H) 1st €22,630 2nd €25,149 3rd €28,361 4th €31,253 5th €35,157

5 days agoFull-time

Retail Assistant

Holland & BarrettBelfast

Salary:  £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further… Our  Retail Assistants  are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You'll complete our industry-leading retail operational training to become  Qualified to Advise  across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion. THE PERSON As an  entry level  role, we don't require prior retail experience whilst advantageous we just ask that you have: We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoPart-time

Floor Manager

JD GroupBelfast

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview: As part of the in-store team you will provide visual support to the store, engaging our customers by creative productplacement and utilising the latest fashion trends. You will create window and in store displays whilst maximising storeprofitability through enticing visual concepts. Customer Service  Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 hours agoPermanent

Account Manager

Euro Car Parts Ireland LimitedNationwide

Job Overview As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities

3 days agoFull-time

In Store Merchandiser

JD GroupBelfast

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview: As part of the in-store team, you will provide visual support to the store, engaging our customers by creative product placement and utilising the latest fashion trends. You will create window and in-store displays whilst maximising store profitability through enticing visual concepts. Merchandising CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 hours agoPermanent

Student Paramedic

The HSENationwide€33,210 - €34,400 per year

Reporting Relationship Year 1 – Student Paramedic – General Manager, Tertiary Education or his / her designated alternate Year 2 - Under Graduate Paramedic Intern – General Manager, Tertiary Education or his / her designated alternate Year 3 - Post Graduate Paramedic Intern – District Operations Manager or his / her designated alternate The purpose of the post of Student Paramedic is to: ·        Successfully complete the course ·        Achieve the award of the BSc (Hons) in Paramedical Science, UCC ·        Secure Paramedic Registration with the Pre-Hospital Emergency Care Council ·        Successfully discharge the probationary period as an employee of the HSE ·        Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Clinical Responsibilities ●        Maintain PHECC Registration at the appropriate practitioner level through maintenance of relevant Clinical Professional Competence as prescribed by the PHECC ●        Deliver care to patients in a variety of settings and situations up to their level of competence i.e. Paramedic ●        Attend to cases of accident and sudden illness and respond to AS1, AS2 and AS3 calls in a prompt and timely manner ●        Demonstrate critical decision making when deciding on appropriate care delivery ●        Liaise effectively with medical support including clinical support lines, Trauma Units and Major Trauma Centres, Critical Care and Retrieval Services, Approved Mental Health Centres, Primary Care Teams and specialist teams in the community and acute setting. ●        Interpret clinical findings using both technology driven solutions such as Mobile Data Terminals, Patient Assessment equipment to include multifunction monitors as well as non-technology based tools such as physical examination and history gathering ●        Using structured clinical and environmental assessment tools develop clinical and operational solutions to patient presentations to include the administration of a wide range of medications and interventions in a specialist practitioner context ●        Identify events where own scope of practice is exceeded by the patient’s needs and seek appropriate additional or specialist support ●        Having critically assessed the patient’s clinical needs identify the most appropriate care pathway to include consideration of hospital by-pass to regional speciality centres alternatives to ED attendance, etc. ●        Work in collaboration with other colleagues and NEOC staff to effect the safe and dignified transportation of bariatric patients using specialised patient moving and handling equipment. ●        Act as a Patient advocate and speak up where poor practice is witnessed or identified ●        Provide clinical leadership when multiple practitioners are present ●        Show leadership amongst peers in the completion, audit, evaluation and development of clinical records including electronic Patient Care Report Forms (PCR) ●        Adhere to NAS Medicines Management Policy ●        Assist patient comfort in a professional, courteous and compassionate manner. ●        Communicate with a broad range of HSE and non HSE professionals as appropriate. ●        Adopt a “can do” and flexible approach to every situation. ●        Attend to patients in a professional courteous and compassionate manner using best practice including compliance with Clinical Practice Guidelines. ●        Support and participate in patient cohorting and the work of a Hospital Ambulance Liaison Person where deployed to reduce the impact of arrival to handover delays on patients awaiting a response in the community. Deployment/Flexibility ●        Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ●        During any shift, work in any Ambulance Station as assigned from time to time ●        Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ●        Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ●        Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ●        Work in the NEOC Clinical Hub if required to support Hear and Treat activities ●        Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ●        Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ●        Report to a Supervisor or Manager as designated by the District Operations Manager ●        Comply with all Standing Operational Procedures including clinical, operational and NEOC related ●        Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ●        Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ●        Communicate with a broad range of HSE and non HSE professionals as appropriate ●        Carry out duties in an acting up capacity as required ●        Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ●        Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training ·        Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ●        Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ●        Take personal responsibility for maintaining your currency and competence in Paramedic practice ●        Take part in training and development programmes as appropriate. ●        Be prepared to undertake continuous professional development opportunities. ●        Support the development of colleagues. ●        Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ●        Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ●        Facilitate both internal and external observer and student placements ●        Undergo such training as may be prescribed by the NAS for both organisational and individual development. ●        Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ●        Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ●        Interact with, support and mentor Community First Responders ●        Attend supervision and appraisal session with Supervisors and Managers as required. ●        Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ●        In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ●        Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ●        Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ●        Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ●        Ensure attendance for duty free from the effects and smell of prior alcohol consumption ●        Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ●        Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ●        Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ●        Take immediate action to minimise risks where it is reasonably practicable to do so ●        Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ●        Demonstrate awareness of own stress levels and seek appropriate support ●        Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ●        At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ●        Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ●        As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ●        Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ●        Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ●        Maintain the NAS standards of cleanliness for vehicles, equipment and stations ●        Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ●        As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ●        Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ●        Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ●        Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ●        Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ●        Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ●        Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ●        Take responsibility for ensuring operational equipment is ready for use ●        Document all patient care and treatment and comply with records management processes ●        Access and record information using computerised systems ●        Undertake paperwork, such as recording routine tests on pieces of equipment ●        Accept responsibility for security of stations, vehicles and equipment where appropriate ●        Get to know the local community area, including: streets, roads and buildings ●        Be aware of the risks and possible hazards to be found within their operational area ●        Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ●        Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Eligible applicants must at the closing date for the competition: 1.      Professional Qualifications, Experience, etc. A.    (i) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or   (ii) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate   Or (iii) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science)   Or (iv) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six  passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (v) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction3 Or (vi) Hold a comparable and relevant qualification of at least Level 52 (or above) on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI) Or (vii) Have a minimum of two years full time ambulance service experience at EMT level and hold a Pre Hospital Emergency Care Council EMT Certificate. Or (viii) Candidates who do not have a Leaving Certificate or Level 5 QQI FE qualification, but are over 21 years of age and have a minimum of 2 years full time (or an aggregate of 2 years) of relevant experience may be deemed suitable, subject to the approval of the University College Cork Course Director and Admissions Office4 And B.     Be the holder of a full Class C1 Driving Licence on application.  (Note Irish 78 Restriction is not acceptable) Or Be the holder of a provisional Class C1 Driving Licence on application.  (Note Irish 78 Restriction is not acceptable) Or Be eligible to apply5 for a provisional Class C1 Driving Licence on application And C.     Candidates must possess the requisite knowledge and ability, including a high standard of suitability), for the proper discharge of the office. 2.      Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Skills, competencies and/or knowledge ·    Demonstrate the ability to work independently as well as part of a team ·    Demonstrate the ability to cope under pressure, including the ability to diffuse difficult situations in a calm and professional manner ·    Demonstrate the ability to plan and organise including multi-tasking and prioritising as appropriate ·    Demonstrate tolerance and compassion especially in relation to providing a quality service in difficult and sometimes harrowing and stressful situations ·    Demonstrate effective problem solving and decision making skills ·    Demonstrate initiative and flexibility especially with regard to working in the changing environment of the Health Services and the National Ambulance Service ·    Demonstrate effective communication and interpersonal skills including the ability to influence others ·    Demonstrate capacity for rapid, intense and sustained effort ·    Demonstrate a good understanding of the requirements of the Paramedic role and the Paramedic Training Programme. ·    Demonstrate basic knowledge of HSE reforms and how they pertain to the National Ambulance Service ·    Demonstrate interest in and/or attainment of relevant training/ education and continuing professional development e.g. CIPD, computer course etc. Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays.

2 days agoFull-time

Housing Customer Support Apprentice

NI Housing ExecutiveNorthern Ireland

About the role As a Housing Customer Support Apprentice, you will be in a permanent role and supported to attain accredited qualifications. You will be supported to develop skills and gain experience to prepare you for a career in housing. You will be assigned to gain on-the-job experience in the delivery of frontline housing services to both tenants and customers seeking housing solutions. Your programme will include working out in the communities we serve and participating in shared learning activities. Housing Customer Support Apprentice Programme The Housing Executive is unique in offering a wide range of different professional job roles and is a forward-thinking and supportive employer. In Housing Services Division, and the Housing Executive, you can make a difference to real people’s lives through fairness, passion, and expertise. The Housing Customer Support Apprentice Programme aims to attract, train, and retain talent in the Housing Executive. The Apprentice Programme is a valuable avenue in recruiting at entry level and developing new housing professionals in order to support our talent management ambitions. As a Housing Customer Support Apprentice, you will be afforded the opportunity to gain professional qualifications while developing the skills and competencies necessary to be accomplished Housing Professionals working within our frontline and support services. Our Apprentices will be situated in different locations across the organisation so can choose a location that suits you from the list provided. The programme is focussed on opportunities to gain experience in frontline operational and direct support roles working with tenants, people living in our communities and customers seeking housing solutions. Therefore, you need to be comfortable being out talking to and working with customers and will be supported to grow these skills and your confidence. These are not ‘back office’ roles. In addition, you will be given the opportunity to develop loads of important work skills in other areas by shadowing other staff in key roles, attending meetings, opportunities to present & share information. You will develop important skills such as excellent communication skills, time management skills and learning how to prioritise a busy workload. The following programme represents a significant package of investment by the organisation over and above that offered to other job roles. It represents our commitment and interest in supporting the progress of each of our Apprentices to succeed. At a glance: Two-year Housing Customer Support Apprenticeship programme 1. You need to have attained 5 GSCEs or Equivalent (including grade C or above in both English & Mathematics). 2. You do not need any prior work experience but should be motivated and ready to fully engage with each part of the Apprentice programme. 3. You must possess a current driving licence or have access to a form of transport that enables you to meet the requirements of the post in full including with reasonable travel timeframes. 4. This is a permanent post in the Housing Executive and a head start into a career in Housing. 5. Posts are available at different locations across the Housing Executive. 6. Starting at salary point 2 £22,366 and moving to salary point 6 on successful completion £23,893 of all elements of the programme (subject to ongoing pay and grading review). 7. Access to a fully funded professional qualification - CIH Level 3 Certificate in Housing Practice (terms & conditions apply). 8. Access to a fully funded Housing skills qualification - OCN (NI) Level 3 in Housing Practice or equivalent (terms & conditions apply). 9. Both these qualifications form part of an integrated 2-year course delivered by North West Regional College (other participating colleges may apply). 10. Support shaped to your needs - in-house induction and development programme. 11. Support to grow skills – enrichment activities to develop skills, confidence and build connections to local communities and relevant service delivery partners. 12. Chance to network with other staff in the Housing Executive and in Housing Associations. 13. Valuable work experience - placements in key frontline housing roles. You will be placed in two different roles throughout your programme. 14. The Housing Executive offers careers in a wide range of professions. Our level of investment in our people working for us shows that we value our staff and want them to fulfil their potential. 15. On successful completion you will be placed in one of the following permanent job roles which will be decided by the business: i Customer Service Unit Advisor ii Neighbourhood Officer iii Counter Assistant iv Level 3 Front-line Housing Administrator There are THREE mandatory elements of the Apprentice Programme 1. Roles: you will experience two different roles during the two-year programme; CSU Advisor, Neighbourhood Officer, Counter Assistant or Level 3 Front- line Housing administration. Apprentices will typically change to a different role in year two. 2. Development programme: you will embark on a programme tailored specifically to Apprentices. This will involve opportunities to development skills & knowledge specific to your roles in Housing; wider sector knowledge, networking events, presenting skills & knowledge of the business. This is a mandatory requirement to complete the programme. 3. Academic qualification: you will be supported and be given time to complete two integrated qualifications in Housing over a two-year period. If you are interested in working for and within our communities, then a career in Housing is a worthwhile and satisfying pathway. You will gain many transferable skills in this programme that will help you succeed in any job role. Our Apprentice programme offers committed and motivated individuals a solid foundation to a rewarding career within Housing Services Division and to follow your choice of Housing Management as a professional vocation. Who we are As the Strategic Housing Authority for Northern Ireland we assess housing need, oversee the Social Housing Development Programme (SHDP) with our housing association partners, provide housing support services with our voluntary and community sector partners and provide homelessness services across Northern Ireland. Furthermore, we are the Home Energy Conservation Authority for Northern Ireland. With an annual budget of more than £1.2bn, we provide a range of public services across Northern Ireland. Our footprint extends to more than 220,000 homes, and our services impact on the lives of one in every three people. As the strategic housing authority, we also oversee the administration of the system of Housing benefit. We provide responsive repairs and planned maintenance across an asset base of just under 84,000 homes. As the largest funder of domestic violence services, and a leader in community cohesion work, we are a trusted partner throughout communities in Northern Ireland. The Housing Executive is committed to working in partnership to ensure that everyone is able to live in an affordable, sustainable and decent home, appropriate to their needs, in a safe, attractive, and climate-resilient place. Duties: Duties will vary, they will be in line with the detailed requirements of assigned job postings above which include: a) Understanding the needs of tenants, and customers b) Taking appropriate action, referring complex or other issues to other staff in line with agreed procedures or signposting to other organisations as directed c) Answering customer queries and supporting frontline housing service teams d) Under the direction of Line Manager, provision of timely and accurate advice & assistance to customers within the assigned job posting e) Responsibility for completion of practical tasks linked to the smooth changeover of outgoing and incoming tenants f) Carrying out assigned tasks under supervision requiring direct engagement with communities, community representatives and working out in our estates g) Working with Maintenance, Patch Managers, Housing Advisors and other key staff to support the management of our Estates, including environmental management h) Working with Maintenance, Patch Managers and other key staff to support Property management, including completion of good housekeeping tasks in line with the job posting duties i) Recording and following up on repairs to property, grounds and other repairs to a range of different property types and tenures as directed j) Liaising with internal and external stakeholders k) Working across different locations to provide services as needed l) Completion of administrative tasks to support housing services, maintaining records and IT systems Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with programmes and projects. Key Responsibilities (The following duties are indicative of the posts that Customer Support Apprentices may be required to undertake as part of their programme. Please refer to the full Job Description for each post for further details) Programme / General 1. To develop the necessary skills and experience to become a Housing Services Level 3 Officer in one of the following roles: Customer Service Unit Advisor, Neighbourhood Officer, Counter Assistant, or a Level 3 Housing administrative post. 2. To work as part of a team, assisting and providing support to the frontline Housing Services team to support the delivery of business objectives. 3. To engage in a comprehensive Personal Development Programme through both internal/external training and practical experience in selected projects/work areas. The training will be conducted on a modular, continual assessment basis. 4. To attain a relevant accredited qualification (if applicable) as defined by NIHE with NIHE meeting the costs associated with the qualification through the Aids to Study policy. Customer Service Advice 5. To respond in a timely and professional manner to customer contact using a range of communication methods. 6. To assist in recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 7. To communicate with customers to understand their query and accurately record the priority of a wide range of maintenance and heating repairs. 8. To liaise with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 9. To use a wide range of computer packages to record, manage and retrieve information for example IT systems to accurately record repairs. 10. To advise on policies and procedures including response maintenance and other business areas where required. Neighbourhood Officer 11. To assist in a range of Estate Management duties, including assisting with Health and Safety checks in communal areas, and undertaking PLC schedule of inspections. 12. To assist in the monitoring and, if required, cleaning of communal areas, including low, medium and high-rise flats. 13. To assist in the reporting of repairs, including visits to elderly or vulnerable tenants to ensure accurate reporting of repairs. 14. To assist in a range of Environmental Management duties, including assisting in the monitoring and reporting of bonfires, travellers sites and the condition of open spaces in general. 15. To work with grounds maintenance and office staff in addressing environmental issues. 16. To assist in the monitoring of minor instances of nuisance and low level antisocial behaviour. 17. To assist in a range of Community Development activities including assisting dealing with tenant queries, producing progress reports on activities and providing feedback to tenants on activity in our estates. 18. To assist in undertaking estate-based inspections in partnership with community representatives and agencies. 19. To develop and maintain links with local communities and their representatives. Counter Assistant/Admin Officer Duties 20. To accurately capture information on systems including customer contact details, the nature of their request, and what action has been taken. 21. To provide basic advice in line with policy on issues such as housing benefit and universal credit; accounts and arrears enquiries; repair requests; estate management and community issues and planned maintenance schemes. 22. To provide assistance to customers to report repairs, form filling, reporting anti-social behaviour and provision of documentation to customers. 23. To assist in receipting information by receiving, checking, and appropriately receipting information submitted by customers at the counter. 24. To signpost and pass customer requests to other offices/departments as appropriate. General 25. To deliver high standards of customer service and contribute as directed to the review and implementation of customer service delivery. 26. To ensure continued and effective working relationships with key internal and external stakeholders, and the wider Housing Services directorate. 27. To promote continuous service improvement by working with customers to improve service delivery. 28. To manage your own performance and be flexible and responsive to change. 29. To undertake the duties in such a way as to enhance and protect the reputation and public profile of NIHE. 30. To comply with and enforce all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 31. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 32. To undertake any other duties which may be assigned to meet organisational need and the change agenda, and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Criteria Essential/Desirable When Assessed Knowledge, Skills and Experience 1. Achieved a minimum of five GCSE qualifications grade C, including English & Mathematics OR equivalent qualifications 2. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full. 3. Can demonstrate knowledge of a range of communication skills. Total Financial Package The salary scale for this post (Level 2/3) is currently £22,366 per annum. There are accelerated increments linked to successful completion of all elements within the programme applied at the end of each programme year. On successful completion of the Housing Customer Support Apprentice Programme, Apprentices will progress to Level 3 point 6, of the salary scale £23,893. The Housing Executive is introducing a new a pay & grading structure which will change our grades and improve starting salaries. Successful candidates normally commence on the first point of the pay scale, however, depending on the successful candidate’s current financial package, skills and experience, we may be able to facilitate a higher starting salary. In addition to basic pay we also have an excellent pension scheme, with an employer contribution of 19%. As an employee you will pay a pension contribution rate between 5.5% and 10.5%. This is a contributory scheme with the contribution rate linked to salary. For further information visit the NILGOSC website. We also offer access to the NILGOSC Prudential Additional Voluntary Contributions (AVC) scheme which has a number of additional benefits.

3 days agoApprenticeshipFull-time
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