Jobs in Cork
Sort by: relevance | dateTrainee Optical Assistant
Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. Our store Based in Wilton, our store has great career progression opportunities! What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Southwest SWG
Initial posts available South West Region A panel may then be formed for future vacancies both temporary and permanent which may arise across Tusla Region within the Network of South West Region For Tusla Regions & Networks please check the following link: https://www.tusla.ie/get-in-touch/local-area-offices/ Kerry/North Cork: Karen Leader 0874739281 Karen.Leader@tusla.ie South Tipperary / North Cork: Brid Kiely 0871128783 brid.kiely2@tusla.ie Cork South West: Laoise McHugh 0876062308 laoise.mchugh@tusla.ie Cork East : Laura O’Connell 0873854395 laura.oconnell5@tusla.ie & Patrick Cronin 0873520099 patrickj.cronin@tusla.ie Cork North West: Adele Kiely 0877214346 adele.kiely@tusla.ie Making an informal enquiry gives you the opportunity to ask questions about the campaign and job specification. This informal enquiry contact is available only for the duration of the application process.
Deli Manager
Primary Functions: The Deli Manager is responsible for the successful day-to-day operation and profitability of the Deli Department. Essential Functions • Ensures compliance with company policies and procedures with respect to department operations, quality, safe food handling to ensure compliance state, federal and OSHA safety and sanitation regulations. • Tracks sales, manages inventory, and orders merchandise to ensure freshness, meet customer demands and ensure profitability of department. • Schedules staff and delegates work assignments. • Provides training on department procedures, safe food handling, and sanitation regulations. • Cooperates with other departments in special promotions to help drive sales. • Ensures that staff work safely and comply with local, state, and government weights, measures and labeling laws. • Oversees and maintains merchandise presentation (freshness, cleanliness, organizing, stocking and removing). • Greets and takes orders from customers. • Any other duties as assigned. Competencies The Deli Manager must be self-motivated, flexible, conscientious, organized, and have a good attention to detail. Also, must have good interpersonal and communication skills, and interface well with management, co-workers, and the public. The Deli Manager must have the ability to motivate employees, work in fast-paced environment, have good judgement and full knowledge of deli services, and food safety regulations.
Administration Support
Overall Purpose of the Post: To provide administrative support to the Director of Services Office and Children’s Services Manager (CSM) as relevant and Children’s Disability Network Managers (CDNM) in relation to supporting CDNT services across the region. Duties: • To provide administrative support to the Director of Services, Children’s Services Manager and children’s disability services regionally within Enable Ireland. • Prepare correspondence as requested including responses to requests for information in the form of PQs and data access requests. • Support the reporting requirements within the organisation including collection, collation and scrutiny of data and information. • Provide administrative support to the local training process system in place. • Ensure strict compliance with health and safety standards including collation of information on accidents, incidents and near misses and supporting the organisation in the administrative duties involved in risk management. • Take a lead role in management of the filing system including co-ordination of archiving and storage of files in line with Enable Ireland’s Data Protection and Information Management policies. • Support the organisation in relation to the record management systems in use and take a lead role in advanced use of same including support for staff where appropriate. • Support recruitment campaigns and appointments from a service perspective. • Assist the relevant managers to develop administrative policies and procedures to support children’s services. • Provide support and supervision to administrative or other staff as assigned in line with Enable Ireland policy. • Provide reception/switchboard support and front of house support to the service. • Complete tasks with a high level of attention to detail. • Understand and work within Enable Ireland’s code of confidentiality. • Other administration tasks to support the designated manager, which will vary on a daily basis. Communication • Ensure that good, clear and respectful communications and relationships are developed and maintained as appropriate with all stakeholders. Training and Development • To participate in training programs and other developmental needs as identified by the designated manager. Health & Safety: • Support the promotion of health and safety and risk management across the service including the development and monitoring of policies and procedures and compliance with same. • Ensure accurate and timely health and safety reporting as required. • Participate in local health and safety initiatives and training as required. Ensure that effective safety procedures are in place in the execution of the duties of the post to comply not only with the Health, Safety and Welfare at Work Act but also with Enable Ireland’s policies and procedures. Quality Assurance: • Adhere to requirements in relation to the collection of data in accordance with agreed procedures and as required by Enable Ireland. • Work in accordance with Enable Ireland policies and procedures and promote adherence to same across the service. • Participate in EFQM (European Foundation for Quality Management) model for quality assurance as required. • Contribute to the ongoing development and implementation of Enable Ireland’s quality assurance initiatives and departmental standards. To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This will include but is not limited to compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed. This job role document is not intended to be an exhaustive list of duties and responsibilities may be reviewed from time to time by the Director of Services/Children’s Services Manager or designate to reflect the needs of the service and will evolve as new legislation and service arrangements come into place. Responsible to: Children’s Services Manager or designate Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The company reserves the right to extend the probationary period on an exceptional basis if it is deemed that the extension would be in your interest. In any case, this will not exceed a period of 9 months. The probationary period may also be extended to facilitate statutory leave. Salary: The current salary scale for this post is €34,672 to €52,968 LSI pro rata per annum. Annual leave: Annual leave entitlement is 30 days pro rata per annum and proportionately less for less than 12 months service. Pension scheme: Enable Ireland operates a contributory pension scheme which all staff may join following their start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance/Police Clearance: These will be required for all prospective staff who undertake relevant work or activities relating to children or vulnerable persons. Sick Pay: All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period. Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. Qualifications and Experience Leaving certificate or equivalent standard of education A minimum of 3 years relevant administrative experience Excellent IT skills, including extensive use of and proficiency in the MS Office Suite. Must be eligible to work in the State Organisational and Professional Knowledge • Broad knowledge of the Enable Ireland organisation and the requirements of the job. • Knowledge of the ethos and model of working in Enable Ireland. • High level of proficiency and experience in Microsoft Office, in particular Word and Excel. • Demonstrate an awareness of services for children with disabilities. • Knowledge of the disability sector and legislation pertaining to current services. • Knowledge of Progressing Disability Services for Children & Young Persons. • Excellent typing skills. • Knowledge of office management and communication systems and procedures. • Effective administration skills, with a keen eye for detail and accuracy. • Understanding of GDPR and Data Protection legislation and processes including Freedom of Information and Data Subject Access Requests. • Have an awareness and understanding of relevant legislation and professional requirements in order to carry out duties in a compliant manner that meets best practice.
Relief Driver
Contract Hours: Hours of work to be worked over Monday – Sunday. This role will also include supporting Personal Assistants with planned outings in the evenings/weekends if transport is required. The requirement for relief drivers may have a direct impact on the amount of hours, either increasing or decreasing, being worked by you. You will be required to submit timesheets for hours worked. You may be requested to work only for morning runs and/or evening runs as required by the needs of the service. Contract Type: Relief Contract – varied hours. Reporting to: Adult Services Manager/Designate/PIC Overall Purpose of the Post: • To provide skilled driving duties to meet the transport needs of adult service owners attending the Enable Ireland Cork Adult Services. Duties: • To drive the transport vehicle daily to support service owners to come to and from day services/hubs/outings/residential settings/respite settings which can include early morning and late afternoons. • To drive the service owners to and from community-based activities as required. • To undertake vehicle maintenance as requested. • To undertake general maintenance of equipment including personal wheelchairs and other personal equipment, etc. as requested. • To maintain standards of hygiene and cleanliness on buses at all times in line with the Staff Good Practice Guidelines as requested. • To keep up to date, clear, accurate and precise records in relation to vehicle and vehicle use as outlined in Transport Guidelines, including daily checks. • Maintain professionalism in working relationships with service owners, colleagues and management. • To carry out duties in a respectful manner at all times. • Maintain and safeguard the dignity of the service owner at all times. • Report any safeguarding concerns to the designated officer or line manager. • To attend relevant meetings as required and participate appropriately. • To participate in any performance review system that is implemented in Enable Ireland. • To be flexible and support other departments and undertake any other activities when requested by the Line Manager or Director of Services. Health & Safety • Compliance with best practice in all aspects of work and specifically in relation to safe handling, health and safety and security while on duty. • To drive safely at all times, observe the rules of the road and ensure the safety of service owners/staff at all times. • Not to use a mobile phone when driving. • To use the company phone and to keep the STREAM app updated at all times. • Must be contactable at all times and return calls when safe to do so. • Not to engage in any aggressive behaviour while driving. • To ensure that all incidents are reported in a timely manner and documented. • Ensure the appropriate use and maintenance of all equipment as required and appropriate. • To report any medical issues that may potentially hinder a driver from carrying out the role. • To wear a high-vis vest when driving at all times. • Use appropriate clamps and clamping procedures to keep all passengers safe. • Deliver high standards of maintenance and be alert to any possible danger, either from defects in premises or equipment, and bring these to the attention of the Adult Services Manager or Designate. • Report any incidents/concerns immediately and be part of the team to develop risk assessments. • Complete all incident reports in a timely manner and escalate to line management. • Work in line with the organisation's policies and guidelines for Infection Prevention and Control and ensure that the vehicle assigned is left clean and ready for the next driver to use. • To complete all mandatory and site-specific training when requested to do so. • To disclose any driving offences to management. To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This will include but is not limited to compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed. Terms & Conditions: Responsible to: Adult Services Manager or designate Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. The probationary period may also be extended to facilitate statutory leave. Salary: The current salary scale for this post is €33,661 - €37,425 pro rata per annum (€16.59 per hour - €18.45 per hour). This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave: Annual leave entitlement is 10.7% of hours worked. Pension Scheme: Enable Ireland operates a contributory pension scheme which all staff may join following start date. Medical: The successful candidate may be required to undergo a medical assessment. Garda Clearance/Police Clearance: These will be required for all prospective staff who undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (If applicable): All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period. Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience.
Care Support Workers
Job Opportunity Role: Care Support Worker Contract Type: Permanent Part-Time Contract Hours: 2X20h Cheshire Service: Gurranabraher in Cork City Cheshire Services Address: Co. Cork We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within 18 months of the commencement of their role. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. The role requires availability to work all shifts across a 24-hour, seven-day-a-week roster. Desire for personal and professional development Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us Flexibility in working hours. €34,782.69 to €40,418.19 annually (Pro-rata and depending on experience). Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 31st of August 2026 @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau and must provide security clearance for each jurisdiction in which they have resided outside the Republic of Ireland or Northern Ireland for 6 months or more from the date of their 16thbirthday. www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Research Officer
Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: HIQA exists to improve health and social care services for the people of Ireland. HIQA’s role is to develop standards, inspect and review health and social care services and support informed decisions on how services are delivered. The Health Information and Standards (HIS) Directorate has five teams. As vacancies arise, the successful candidates will join one of the following teams: Principal Conditions of Service Probation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€40,374) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer Grade III (PPC) €40,374 €42,921 €43,602 €47,001 €50,412 €53,886 €57,526 €59,823 €62,132 €64,461 €66,776 €69,097 €71,418 €73,732 €76,066 €78,644¹ €81,218² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.
National Managed Print Programme Manager
Remuneration The salary scale for the post is Grade VIII €83,911 €84,665 €87,976 €91,301 €94,600 €97,912 €101,207 (01.06.2026) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post The Chief Technology Officer is open to engagement in respect of flexibility around the expected level of on-site attendance required at one of the below hubs, in the context of the requirements of this role and the HSE’s Blended Working Policy. There is a requirement on a minimum level of attendance at Dr Steevens’ Hospital, Dublin 8 and/or for relevant national meetings. Technology & Transformation currently have a number of digital hubs throughout Ireland: • Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath • Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co. na Mí • Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach • Áras Sláinte Chluainin, Manorhamilton, Leitrim Áras Sláinte Chluainín, Chluainín Uí Ruairc, Co. Liatroma • Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh • Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh • Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh • 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach • Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí • Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí • University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí • Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có. Lú • St. Luke’s Hospital, Western Road, Clonmel, Co Tipperary, Ospidéal Naomh Lúcás, Bóthar an larthair, Cluain Meala, Co. Thiobraid Árann There is currently 1 specified purpose (36 months) whole-time vacancy available. A panel may be formed as a result of this campaign for Grade VIII National Managed Print Programme Manager, from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Purpose of the Post The primary purpose of this role is to lead the national implementation of the Managed Print Programme, ensuring successful delivery of a standardised, secure, and cost-effective Managed Print Service across the organisation. The post holder will provide senior leadership across Technology and Transformation services, with a particular focus on driving the transition to a nationally governed Managed Print operating model, aligned with organisational strategy and procurement frameworks. Principal Duties & Responsibilities include: Purpose and Programme Leadership • This post is established to lead the national Managed Print implementation programme. • Provide strategic and operational leadership for the design, delivery, and transition to a centrally hosted, redundant Managed Print infrastructure supporting the organisation nationally. • Oversee the end-to-end lifecycle of the programme, including planning, procurement, deployment, transition, and optimisation. Managed Print Strategy, Architecture and Delivery • Lead the design and implementation of a vendor-agnostic, centrally governed Managed Print solution, integrating multiple vendors into a unified national service. • Define and implement the target operating model for Managed Print Services, including governance, standards, and service integration with End User Technology platforms. • Ensure the delivery of a highly available, resilient and secure central infrastructure, including redundancy, failover, and business continuity capabilities. • Oversee print management software, print queue architecture, authentication models, and secure print release solutions. National Deployment and Regional Engagement • Lead large-scale deployment of Managed Print Services across multiple regions and sites within a complex, distributed organisation. • Work closely with regional stakeholders, local IT teams, and service owners to plan and coordinate rollout activities. • Provide expert advice and guidance to regions on device standardisation, print optimisation, and transition planning. • Ensure consistent adoption of national standards while accommodating operational requirements. Procurement, Contract Consolidation and Vendor Integration • Lead and support public procurement activities for Managed Print Services in line with HSE and OGP requirements. • Provide expert advice and guidance to regions to reduce and consolidate legacy and fragmented print contracts in line with HSE and OGP requirements. • Manage vendor onboarding and integration into a centralised, vendor-neutral ecosystem. • Ensure all suppliers meet defined service levels, security standards, and contractual obligations. Infrastructure Management, Operations and Support • Establish and oversee operational routines for the maintenance, patching, upgrading, and support of the central Managed Print infrastructure. • Define and implement service management processes, including incident, problem, and change management. • Develop and monitor Service Level Agreements (SLAs), KPIs, and performance metrics for service delivery. • Ensure effective support models, including escalation pathways and integration with National Service Desk, Local IT teams and 3rd level support. Print Services Configuration and Device Integration • Oversee print driver strategy, deployment, and configuration across the estate, ensuring compatibility, security, and standardisation. • Ensure integration of Managed Print Services with endpoint management platforms (e.g. Intune) and identity services. • Standardise printer configurations, access controls, and user experience across all locations. Governance, Risk, Audit and Compliance • Support internal and external audit processes, ensuring Managed Print Services meet compliance, security, and regulatory requirements. • Develop and maintain governance frameworks, policies, and standards for Managed Print. • Maintain risk registers and ensure appropriate mitigation strategies are implemented. • Ensure alignment with cybersecurity, data protection, and ICT governance policies. Financial Management and Optimisation • Manage programme budgets and ensure delivery within approved financial parameters. • Drive cost optimisation initiatives, including licencing, reduction in print volumes, device rationalisation, and energy efficiency. • Provide financial reporting, forecasting, and value-for-money analysis. Stakeholder Management and Communication • Engage with senior management, clinical and operational stakeholders, and external partners. • Provide regular reporting on programme progress, risks, and outcomes. • Establish consultative forums to inform service design and continuous improvement. People and Resource Management • Lead, manage, and develop a multidisciplinary team, including internal staff and external partners. • Ensure effective resource planning and allocation to support programme delivery. • Promote a culture of accountability, collaboration, and continuous improvement. Continuous Improvement and Service Evolution • Drive continuous improvement of Managed Print Services post-implementation. • Monitor emerging technologies and industry best practices. • Ensure scalability and adaptability of the service to meet future organisational needs. General • Possess a working knowledge of relevant Health Information and Quality Authority (HIQA) Standards, ensuring compliance with associated HSE protocols. • Actively participate in sustainable energy, water, and waste initiatives to promote a more efficient and environmentally conscious health service. • Represent the organisation as a spokesperson when required, fostering positive communication with internal and external stakeholders. • Demonstrate proactive commitment to effective communication with all relevant parties. The above job specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: • Significant experience working at a senior management level within ICT in a large, complex organisation. • Demonstrated experience in delivering large-scale Managed Print deployments or similar enterprise-wide infrastructure programmes. • Experience in procurement, contract management, and vendor management. • Experience working with multiple internal and external stakeholders across distributed organisations. And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Other requirements specific to the post • Access to appropriate transport to fulfil the requirements of the role, as post will require the holder to travel to attend meetings at various sites • Flexibility in working hours to meet the needs of the service. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: • Experience leading the planning, deployment, transition, and ongoing optimisation of enterprise print and scan management solutions across a large and complex organisation. • Strong understanding of managed print & scan architecture, secure print solutions, print governance, fleet optimisation, device lifecycle management, and associated service delivery models. • Knowledge of highly available, centrally managed technology infrastructures and the principles required to support resilient national services. • Strong understanding of identity and access management, data protection, cybersecurity controls, and risk management principles relevant to end-user and print services. • Significant understanding of end-user technologies, including operating systems, endpoint management, hardware, peripherals, networking fundamentals, and workplace technology services. • Demonstrated experience leading and managing large-scale technology programmes and ICT-enabled organisational change initiatives • Proven track record of delivering strategic programmes that achieve measurable operational, financial, service, and user-experience benefits. • Experience establishing programme governance structures, controls, reporting frameworks, and performance measures to ensure successful programme delivery. • Experience managing programme risks, dependencies, issues, and escalations across multiple stakeholders and organisational functions. • Ability to develop and implement strategic roadmaps aligned to organisational objectives and digital transformation priorities. • Experience managing complex supplier relationships, contracts, procurement activities, and service performance arrangements. • Experience overseeing budgets, financial planning, benefits realisation, resource allocation, and value-for-money initiatives. • Ability to identify opportunities for service optimisation, standardisation, cost reduction, and continuous improvement at scale. • Evidence of maintaining awareness of emerging technologies, industry trends, market developments, and best practice approaches. • Demonstrated examples of applying innovation, new technologies, or improved methodologies to deliver measurable organisational value and service improvement. • Awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital of Care 2030 and Sláintecare Technical Knowledge Demonstrates: • Strong understanding of: o Managed Print architectures and enterprise print management solutions o Centrally hosted and highly available infrastructure design o Print driver management, deployment, and configuration o Endpoint management platforms • Identity, access control, and secure print solutions • A significant understanding of end user technologies such as operating systems (Windows, macOS, Linux), hardware components, peripherals, and networking fundamentals. • Understanding of Cyber Risk management principles, including including data protection, and incident response to ensure the security of systems. • Familiarity with key HSE policies and legislation, such as Financial Regulations, HR policies, FOI Acts, and Data Protection Acts. Knowledge and experience of leading and managing End User Technology programmes in a large complex organisation, as relevant to the role. Team and Leadership Skills Demonstrates: • Experience in managing and leading a team in changing work practices in a challenging environment. • Evidence of ability to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes. • Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion • Ability to work with multi-disciplinary team members and other stakeholders to facilitate high performance, developing and achieving clear and realistic objectives • The ability to work independently as well as work with a wider multidisciplinary team in a complex and changing environment. • The ability to set team targets and to use influencing and negotiating skills to achieve high standards of service. • The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders. Planning and Organising Skills Demonstrates: • A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. • Strong evidence of excellent planning and implementation of programmes of work including awareness of resource management and importance of value for money. • A capacity to negotiate and ensure delivery on stretched objectives. • The ability to take personal responsibility to initiate activities and drive objectives through to a conclusion. • Strong focus on achieving high standards of excellence and measurement of performance. • High level understanding of the day to day business challenges whilst not losing sight of long term strategic goals. • The ability to operate effectively in a matrix working environment. Evaluating Information, Problem Solving & Decision Making Demonstrates: • The ability to rapidly assimilate and analyse complex information; considering the impact of decisions before taking action; and anticipating challenges. • The ability to consider the range of options available, involve other parties at the appropriate time and level to make balanced and timely decisions. • Effective problem-solving capacity in complex work environments. • A willingness to learn from experience and to identify opportunities to further grow and develop. Communication & Interpersonal Skills Demonstrates: • Effective interpersonal and communication skills both written and oral, delivering complex information clearly, concisely and confidently. • The ability to listen to contrary views and consider all insights and contributions in the management of service delivery. • Strong written communication skills, in particular the ability to create and maintain accurate documentation, including user manuals, FAQs, knowledge base articles, and troubleshooting guides to assist end users and colleagues. • Proven skill to attentively listen to end users, understand their issues and requirements, and provide appropriate solutions or guidance. • An ability to build and maintain relationships with colleagues, partners and a wide range of internal and external stakeholders. Ability to lead others in fostering collaboration and good communication practices. Commitment to providing a quality service Demonstrates: • Evidence of incorporating the needs of the service user into service delivery • Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation • Evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers • A commitment to continuing professional development
