Jobs in Cork
Sort by: relevance | dateInternational Experience Coordinator
Role Description The postholder will play a key role in supporting the School’s strategic and operational delivery by providing high-quality administrative, organisational, and student support services. With a strong focus on enhancing the international staff and student experience, this role will lead initiatives that promote successful transitions into university and full engagement with academic and campus life. The postholder will provide tailored advice, guidance, and pastoral care to international students and staff, ensuring their wellbeing, academic success, and cultural integration. They will design and coordinate cultural orientation programmes, welfare interventions, and community-building events, using data and feedback to continuously evaluate and improve support services. Working under the direction of The School Manager, the appointee will be responsible and accountable for delivering the day-to-day activities to support the operations of the Business School and best practice service delivery, as a member of the professional services team. The successful applicant will work within a team of student support, recruitment and engagement specialists within the school and across the University. They will be committed to delivering in a flexible and dynamic working environment. The postholder will be proactive and take responsibility for management and delivery of a wide range of projects and administrative tasks within the school as determined by the School Manager. The role requires flexibility regarding the allocation of specific duties and may be further defined and developed in line with strategic developments within the School. Principal Duties: Pre-arrival Support • Develop a communication plan from acceptance to arrival and deliver pre-arrival supports to ensure international students are well-informed and prepared for their journey to the university. • Develop and distribute pre-arrival guides and checklists covering topics such as applications, travel, accommodation, student life, FAQ’s and what to expect upon arrival. • Respond to pre-arrival queries via email, webinars, or virtual Q&A sessions to support students and their families. • Liaise with admissions, accommodations, international office and wider university teams to ensure smooth transitions and consistent messaging. Orientation and Induction Duties • Organise a meet and greet arrival service for incoming students, move in assistance and first week logistics. • Provide advice, guidance and directions to University supports on accommodation, health services, banking, and other settling-in needs. • Provide in person one-on-one support to students during the critical settling-in period, including help with registration, payment of fees, navigating campus, understanding their timetable, banking, health access, and initial cultural adjustment. Ongoing Activities • Collaborate with the Student Engagement Manager, and Vice Deans for Graduate Studies, and Learning and Teaching to develop and lead events, workshops, and programs to foster cross-cultural engagement and social integration throughout the academic year. • Use data to monitor applicant conversion rates and inform targeted communication strategies, in collaboration with the International Student Recruitment Manager. • Serve as a primary point of contact for international students seeking support on welfare, academic, personal, and cultural integration issues. • Track and report on student retention, academic progress, and welfare concerns; work with stakeholders to identify patterns and early warning signs and develop a plan to mitigate and manage these. • Contribute to the design and use of evaluation tools, such as pre/post-orientation surveys or exit interviews, to assess the effectiveness of student support initiatives. • Identify and support students experiencing difficulties making appropriate referrals to counselling, academic advisors, or external agencies and respond to urgent student support issues, including health and wellbeing, following School and University escalation procedures as appropriate. • Oversee and manage all school incoming exchange activities, including Erasmus and BIPS as directed by School Manager. • Act as programme administrator and first point of contact for students and support for Programme Directors on the Doctorate of Business Administration. • Provide guidance and support to international academic and professional staff to aid their transition into the School and wider university environment, including orientation, relocation, and integration into institutional processes and culture. Health & Safety: In addition to the statutory safety duties of all employees (as prescribed in safety legislation and the relevant local safety statement) each staff member is responsible for: • Discharging any safety functions delegated to them by their Head of College \ School \ Department \ Centre \ Unit, in relation to the areas/ activities under their control. • Co-operating and assisting the University and the Head of College \ School \ Department \ Centre \ Unit in the discharge of their statutory safety responsibilities. • Ensuring that all work under their control, is undertaken safely and without risk to health and complies with the provision of all relevant statutory legislation. Note: As the university continues to expand and evolve, it is likely that flexibility in regard to the allocation of specific duties will be necessary. Accordingly, the list of duties specified above is not intended to be exclusive or restrictive; duties may be added or withdrawn but any such alteration will take place after consultation with the appointee. SELECTION CRITERIA The successful candidate will be expected to have: Essential Criteria A third level degree and/ or other relevant qualification. Experience supporting students in a higher education or similar setting. Demonstrated ability to communicate clearly, empathetically, and cross-culturally with a diverse range of students, staff, and external stakeholders. Ability to anticipate needs, resolve issues efficiently, and offer proactive solutions. Experience of analysing data (e.g., engagement metrics, feedback, retention patterns) to inform service improvements and report on outcomes. Experience organising and facilitating workshops, welcome events, or social/cultural programmes aimed at student engagement and integration. Experience providing one-on-one pastoral or practical support and escalating where appropriate. Proven ability to make decisions, take responsibility, exercise sound judgment and demonstrate leadership. Demonstrated experience of the implementation of change management initiatives and continuous improvement. Demonstrable evidence of IT and Digital Technology skills including advanced knowledge of Digital Technologies portfolios and implementation of Office 365 applications including OneDrive, SharePoint, TEAMS along with Word, Excel, PowerPoint, Outlook, and the internet, to improve efficiency and effectiveness. Excellent interpersonal skills including the ability to engage appropriately with University colleagues, external stakeholders at all levels. Desirable Criteria 12. Comprehensive understanding of University information systems including UCC Apply, DMIS, ITS and Agresso. 13. Experience of LEAN/Six Sigma expertise and application. 14. A commitment to UCC’s key strategic area of internationalisation. Candidates are requested to make a personal assessment of these criteria against their own qualifications, skills and abilities to assess whether they should apply for the post. Please note: Candidates who do not demonstrate that they meet the criteria as detailed above will not be short listed. The University, at its discretion, may undertake to make an additional appointment(s) from this competition following the conclusion of the process. CONDITIONS OF EMPLOYMENT Salary: Appointment may be made on the Admin V Salary Scale: €51,307 - €62,926 (Scale B) / €49,070 - €59,893 (Scale A). Salary placement on appointment will be in accordance with public sector pay policy. As required by public pay policy for the higher education sector, new appointments to a direct entry recruitment grade will generally be at the minimum (1st point) of the relevant scale. For existing public servants, the restriction to the first point on scale may be varied where a person is appointed to the same or an analogous grade, role or position as their previous public service employment. The rate of remuneration for all appointments may be adjusted from time to time in line with government policy. The working hours for administrative staff are 35 hours per week with normal hours of duty from 9.00am to 5.00pm Monday to Friday, with 1 hour for lunch break. Due to the nature and seniority of the post, however, it may be necessary to extend and vary these hours from time to time in order to meet the exigencies of the post. Annual Leave will be 27 days per annum. This leave is exclusive of public holidays and Good Friday. The leave year commences on 1 July annually and four days annual leave must be held for the Christmas closure period. Sick Leave: Sick leave will be granted in line with University policy in this regard which may change from time to time. You should familiarise yourself with the University Sick Leave Policy and University Sick Leave Management Policy. The tenure of the post is permanent wholetime, based on the following provisions: a) A probationary period of twelve months shall apply from commencement of employment in the post during which the contract of employment may be terminated by either party in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. b) Except in circumstances of gross misconduct justifying immediate dismissal, the appointee will receive one month's notice of termination of employment, or, if greater, such notice as is provided for in a minimum notice in terms of Employment Act, 1973. c) The appointee is required to give one month's notice of termination of employment. Pension: The Public Service Pensions (Single Scheme and Other Provisions) Act 2012 established the Single Public Service Pension Scheme. In general, anyone taking up pensionable public service employment on or after 1 January 2013 is a member of the Single Scheme. The Act provides that most members of the Single Scheme have a minimum pension age consistent with the age of eligibility for the State Pension (Contributory) and a compulsory retirement age of 70. A member of this group is generally referred to as a “Single Scheme member”. However, applicants who have previously worked in a pensionable post (non-Single Scheme terms) in the Irish Civil/Public service, may be offered membership of the UCC Pension scheme. The normal retirement date in this scheme is age 65. A compulsory retirement date of 70 may apply depending on date of first employment in the Irish Civil/Public service. The relevant pension scheme will be confirmed to the successful applicant on completion of the Pensions Declaration form prior to taking up employment. Applicants that have previously availed of an Irish Public Service Scheme of Incentivised early retirement or enhanced redundancy payment should ensure that they are not precluded from re-engagement in the Irish Public Service under the terms of such Schemes. Queries should be directed to an applicant’s former Civil/Public Service Employer in the first instance. Applicants who are in receipt of an ill-health pension from an Irish Civil/Public Service body are required to declare that they are in receipt of such a pension. Pension Abatement: If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee’s re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application or an abatement waiver in respect of appointments to this position. Additional dependants’ benefits can be provided by membership of the Supplementary Life Assurance Scheme. You will be automatically included as a member of the scheme on commencement of your employment but you may elect to opt out of the scheme at any stage. The current membership rate is 0.26% of your salary. Membership of the Group Personal Accident Scheme shall apply to all employees, subject to individual acceptance by the Insurance Company. The salary quoted is subject to a deduction from salary at the rate of .06%. The UCC Income Continuance Plan (ICP) provides a source of income in the event of long or short-term temporary disability. As part of your contract of employment you will be automatically included in the ICP with effect from the same date provided you have not previously opted out of the plan or you have been declined for cover under previous contracts of employment with UCC. An additional benefit is membership to Specified Illness Cover (SIC) which pays a once off lump sum benefit in the event of a member being diagnosed with a specified illness. The cost of membership of both plans will be deducted from your salary. The current combined membership rate is 1.05% of your salary. The Pay Related Social Insurance Class A1 rate of Pay Related Social Insurance (PRSI) applies to the post. Voluntary Health Insurance: VHI /Laya Healthcare & Irish Life Healthcare offer group schemes. Premiums must be paid via the UCC payroll. The Laya Group No is 32805 and VHI Group No is 137. Additional benefits: We offer progressive employment and training policies including opportunities for further studies. Staff can avail of membership of a variety of clubs and societies and a wide range of facilities on campus, including a leisure centre. As an equal opportunities employer we offer a comprehensive suite of Work Life Balance Policies. A list of such initiatives is available on our webpage. UCC welcomes applications from non-EEA citizens. However, regulations regarding employment permits are set by the Department of Enterprise Trade and Employment and must be strictly adhered to. An offer of appointment to Non-EEA candidates is subject to the granting of a Work Permit by the Department of Enterprise Trade & Employment. Candidates are requested to make a personal assessment against their own eligibility as to whether they should apply for this post. Certificates and Testimonials: These documents should not be sent with the application. Candidates who are selected for interview will be requested to submit the necessary documentation. References: Following completion of the interview process and the identification of the preferred candidate, any offer of appointment will be subject to receipt of satisfactory references. For internal candidates, the People & Culture Department will seek a reference from a candidate’s line manager once the preferred candidate has accepted a conditional offer of employment. Additional references may be sought on the request of the hiring manager.
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
Duty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a management position; Good knowledge of Microsoft Office (Excel, Word); Experience balancing cash/tills; Excellent communication skills; Good delegation skills; Highly driven with a strong work ethic; An understanding of how to achieve KPIs and targets; Commerciality and brand awareness; Passion for grocery retail; Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; Implement planograms correctly and ensure the correct range is in place in store; Merchandise and present the store to the highest standard; Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; Manage employee performance, giving regular feedback, recognition and encouragement; Deal with all customer queries efficiently, professionally and consistent with store policy; Understand achieving margins in all departments; Engage with new initiatives and embrace new ways of working;
Deli Supervisor
Bakewell Supervisor - Applegreen Cork North Ring Road As a Bakewell Supervisor at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Bakewell Supervisor at Applegreen? · Assist the Bakewell Manager in managing daily restaurant operations, including food preparation, cooking, and service delivery. · Support the Bakewell Manager in driving sales and achieving sales targets. · Motivate the team by challenging the staff to meet achievable goals through effective leadership and communication skills. · Ensure that the store is operating in line with Bakewell standards, policies and procedures. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. A Bakewell Supervisor would ideally: · Have previous experience of 1-2 years in a similar role. · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Day Service Community Facilitators
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Why not join us and support our commitment to working with people with intellectual disabilities to live their best lives and achieve their hopes and dreams! Support Persons with a disability to access a wide range of community based services and opportunities to meet their individual needs We are currently seeking applications from highly motivated people, to join our team for the following positions: DAY SERVICE COMMUNITY FACILITATORS Ref: 42/2025 Permanent Full-Time / Permanent Part-Time / Part time evenings only (fixed term contract) and Relief posts Day Services, Cork City, Suburbs and West Cork areas Day Service Summary: The Brothers of Charity – Southern Services provide a wide range of day services which are tailored to meet the unique needs of each individual we support. The range of services include community access programmes to intensive support services for people with intellectual disability and autism. In line with New Directions policy, the aim of the service is to provide every individual with opportunities to make meaningful choices and engage in new experiences, supporting personal growth and community inclusion. Each day service is made up of a dedicated staff team and these staff teams are supported through a line management structure, supervision, in house training relevant to the support needs of the person supported and ongoing support from multidisciplinary teams. The candidate will be assigned to a day service location based on their experience, qualification and the service need. THE ROLE As a community facilitator in a day service, you will support adults with intellectual disabilities and autism, through a person centred approach, in achieving their full potential by facilitating them to engage in meaningful day activities based on their will and preference. The service will be in a day service environment, you will work as a member of a team under the supervision of senior staff in line with the principles of New Directions, promoting independence, choice, inclusion and meaningful community participation. You will work as part of the team and provide support on a planned basis. Networking and developing strong links within the community is an integral part of this role. You will be required to support an after work programme on a rostered/rotational basis, some evenings and Saturdays in line with HSE Policy New Directions. The Candidates Salary Scale: €35,432 - €51,373 per annum (HSE Consolidated Scales 1/8/25 Supervisor/Instructor Specialist Agencies Salary scale). Part-Time posts will be paid pro-rata to a full-time post Informal enquiries please contact: Claire McNally, Sector Manager, Tel: +353 87 9654489, e-mail: claire.mcnally1@bocsi.ie Or Stephen Dalton, Sector Manager, Tel: +353 21 4556299; e-mail: Stephen.dalton@bocsi.ie Or Frank McNerney, Sector Manager, Tel: +353 87 3840029; e-mail: Frank.McNerney@bocsi.ie A panel may be formed from this competition from which future vacancies throughout our Cork Services may be filled The closing date for receipt of all applications is: Sunday 31st August 2025 Applications should be made online using the ‘Apply’ Link Below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Administration Support
Overall Purpose of the Post: To provide a wide range of administration supports to the Children’s Disability Network Team and Children’s Services Manager Duties: Provide administrative supports to the Team as follows: • Provide all necessary administration supports to teams and clinics to include typing of meeting agendas, team minutes and IFSP’s, updating Goldmine and service user hard and soft copy records in this regard and any other administration supports as required • Provide typing services to support general clinic administration to include: o Letters, reports, submissions, mailings, memos, agendas, minutes (to include attendance at meetings as required), and any other correspondence as delegated • Assist with the preparation of files as requested under FOI and GDPR • Organise client charts in time for clinics • Establish and maintain efficient office practices as to support the efficient workings of the clinics • Maintain effective filing and archiving (hard and soft copies) of all Service/Service User records • Become proficient in the use of the Enable Ireland Service User database – Goldmine and other relevant databases • Process and issue consent packs to all referrals • Provide reception/switchboard support for break and leave cover or front of house support to the service by greeting visitors, answering the phone and directing queries to appropriate members of the team • Responsible for informing families (via telephone and post) of scheduled appointments • Responsible for management of outgoing and incoming post in line with GDPR guidelines (i.e. logging same in database, ensuring distributing incoming post) • Photocopy and scanning • Complete tasks with high levels of attention to detail • Understand and work within Enable Ireland’s code of confidentiality • Ensures that effective safety procedures are in place to comply not only with the Health, Safety and Welfare at Work act but also within Enable Ireland’s policies and procedures Communication • Ensure that good, clear and respectful communications and relationships are developed and maintained with children and families, colleagues, Children’s Disability Network Manager, Children’s Services Manager and Director of Service. Training and Development • To participate in training programs and other developmental needs as identified by the Children’s Services Manager, Director of Service or Enable Ireland. Flexibility • The appointee is expected to have a high level of flexibility, and a willingness and ability to develop new approaches to their work as service needs require. Duties and responsibilities of any post in the services are likely to change with the ongoing needs and developments of the services and the changing hopes and expectations of individuals supported by the Services • The appointee will be required to carry out such other duties appropriate to their employment as may be assigned to him/her from time to time Quality Assurance: • Contribute to the ongoing development and implementation of Enable Ireland quality assurance initiatives • Adhere to record keeping requirements in accordance with agreed procedures and legislation • Work to agreed standards of practice Equal Opportunities: Enable Ireland is committed to taking action to develop employment processes which are fair and free from unnecessary bias and services capable of offering sensitive and effective support with due regard to diversity and difference. As such the policy of equal opportunity relates to all present and future employees and to all present and potential users of the service. The post holder will carry out the above duties in line with Equal Opportunities Guidelines respecting the different backgrounds of colleagues and clients Confidentiality: Enable Ireland has a code of confidentiality. All staff working within Enable Ireland are bound by the code of confidentiality. All information that is obtained through work with residents, their families and carers is strictly confidential and must not be shared outside Enable Ireland unless acting on the instructions of the Director of Services. To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This will include but is not limited to compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed. This description is not restrictive and the post holder may be required to carry out other duties as requested by the Director of Services, CDNM and Children’s Services Manager. The post holder may be redeployed to other Enable Ireland adult service units within the Cork area when required. Terms & Conditions Responsible to: Children’s Disability Network Manager Probation: A probationary period of up to 6 months may apply, wherein three probationary meetings will take place to review your performance and suitability for appointment. The company reserves the right to extend the probationary period on an exceptional basis if it is deemed that the extension would be your interest. In any case, this will not exceed a period of 9 months. The probationary period may also be extended to facilitate statutory leave. Salary: The current salary scale for this post is €26,606 to €42,805 per annum pro rata for less than 12 months service. Annual leave: Annual leave entitlement is 30 days per annum and proportionately less for less than 12 months service. Pension scheme: Enable Ireland operates a contributory pension scheme which all staff may join on earlier of 1st July or 1st January following start date. Medical: The successful candidate may be required to undergo a medical assessment. Garda Clearance/Police Clearance: These will be required for all prospective staff who undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (If applicable): All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period. Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. PERSON SPECIFICATION Qualifications and Experience • Leaving certificate or equivalent standard of education • A minimum of 1 years’ relevant secretarial/administrative experience • Excellent IT skills, including extensive use of and proficiency in the MS Office Suite • Experience of working with a database software system • Fluency in the English language (written & verbal) • Eligible to work in the State Organisational and Professional Knowledge • Broad knowledge of Enable Ireland and its’ work • Knowledge of the ethos, values and model of working within Enable Ireland • Excellent administrative skills with keen eye for detail and accuracy • Excellent organisational and time management skills Core Competencies Building and maintaining working relationships The post holder will demonstrate an ability to: • Display excellent interpersonal skills and demonstrate ability to effectively communicate and build positive relationships with all colleagues and stakeholders. Planning & organising of activities and resources Service delivery & initiative Professional expertise • Disseminate information appropriately and in a clear manner • Demonstrate competency in written and verbal communication skills • Organise workload and work under own initiative with particular emphasis on confidentiality • Understand the importance of policies and procedures • Take responsibility for multiple projects at once • Ability to work under pressure and to meet tight deadlines • Apply the skills, knowledge and ability to deliver a quality based service on an ongoing basis • Participate in training as required to ensure work is in line with legal and professional standards • Sensitive to the issues experienced by Service Users • Demonstrate a work ethic of the highest standard and maintain those standards in the delivery of services at all times • Ability to maintain composure in difficult or challenging situations • Demonstrate an awareness of resource management • Ability to coordinate workload within a team • Experience of compiling and analysing service statistics • Have an awareness and understanding of legislation and professional requirements in order to carry out duties in a compliant manner that meets best practice Special Aptitudes • Exhibit excellent problem solving and judgement skills • Possess a positive attitude and an approachable manner • Proactive approach to overall performance • Willingness to embrace service development and change • Be able to work on own initiative but also as part of a team • Self-motivated with a responsive and flexible approach to work
Registered Advanced Nurse Practitioner, Local Injury Unit, General Hospital
Details of Service Bantry General Hospital is a model 2 hospital as part of CUH hospital group and is within the South / Southwest Hospital Group. Bantry General Hospital (BGH) is a model 2 rural and remote hospital serving the population of West Cork and South Kerry. BGH is the only model 2 hospital nationally receiving 999 ambulance calls and accepting undifferentiated medical patients. This is due to the large rural catchment area of the hospital and long distances to the nearest model 3 or model 4 hospital. Six Health Regions have been established within the HSE, on the basis of the geographical boundaries agreed by the Government in July 2019 and they will be operational from 2024. Each Health Region will be tasked with population specific planning resourcing and delivery of health and social care services for the needs of its unique population. This will result in improved accountability and governance in terms of finance and performance, while also bringing decision-making closer to the frontline. Health Regions will enable and empower staff to provide services that are: • Integrated, locally planned and delivered • Easier to access and navigate • Available closer to home Health Regions are geographically-based units with clearly defined populations. They align community and hospital services within specific areas. The HSE will retain a strong but leaner central organisation, with more service provision developed at a local level. The HSE South West health region will manage and deliver all public health and social care services in Cork and Kerry. HSE South West includes all hospital and community healthcare services in the region. This includes: • South / South West Hospital Group S/SWHG • Cork Kerry Community Healthcare CKCH • Midlands Louth Meath Community Health Organisation • Community Healthcare Organisation Dublin North City and County The Department of Population and Public Health is also now aligned with this health region Services in the South West health region: HSE Services working within this region include: • Acute Hospitals • Primary care services • Community services • Social care services • Health and social care professionals • Voluntary sector services South / South West Hospital Group and Cork Kerry Community Healthcare will become part of HSE South West health region from 3rd March 2025. Bantry General Hospital Local Injury Unit (LIU) was established during reconfiguration of hospital services following publication of the Smaller Hospitals Framework (HSE 2013a). The LIU Bantry General Hospital is one of 3 Injury Units within the Emergency Care Network (ECN) of Cork University Hospitals Group. The LIU is open 8am-7pm 7 days a week, providing service for Adult Patients and children from 5 years of age within the National agreed guidelines for Local injury Unit. The ANP (Local Injury Unit) scope of clinical practice involves the management of non-life and non-limb threatening conditions, commonly known as minor injuries or ambulatory care (HSE 2012; 2013b). The ANP scope of practice directly mirrors that of the Local Injury Unit scope agreed at national level under the National Emergency Medicine Programme (HSE 2012) https://www.hse.ie/eng/services/publications/clinical-strategy-and-programmes/the-national-emergency-medicine-programme.pdf The following are some of the examples, not an exhaustive list of clinical presentations included in the scope of practice for this role. · Suspected broken bones and/or dislocations to legs from knees to toes · Suspected broken bones and/or dislocations to arms from collar bone (clavicle) to finger tips · All sprains or strains · Facial injuries/problems - minor (including oral, dental and nasal injuries) · Scalds and burns - minor · Wounds, bites, cuts, grazes and scalp lacerations · Splinters and fish hooks · Foreign bodies in eyes/ears/nose · Head injury – minor (fully conscious children, who did not experience loss of consciousness or vomit after the head injury) Informal Enquiries We welcome enquiries about the role. Contact Maureen Minihane–Director of Nursing, Maureen.minihane@hse.ie 086 871976/027 52993 - for further information about the role Contact Ann-Marie O’Keeffe- People Resourcing, Annmarie.okeeffe2@hse.ie – for enquiries relating to the recruitment process
Clinical Nurse Manager, University Hospital
Details of Service Cork University Hospital (CUH) has approximately 800 beds and this will increase further to 1,000 beds on completion of the transfer of additional services to the CUH campus. CUH currently employs approximately 4,571 (WTE) staff of multiple professions and is the primary teaching hospital for the Faculty of Health and Science in University College Cork (UCC). UCC is the Academic partner of the South/South West Hospital Group. CUH has very strong relationships with each of the six schools within the Science Faculty of UCC and this is a key area for future development to maximise the opportunities for both the service and academia. CUH is a recommended Major Trauma Centre for the Republic of Ireland due to the wide range of specialties delivered by the hospital – including Neurosciences, Cardiac Services, Orthopaedics, General Surgery, Renal, Internal Medicine, Vascular, Ophthalmology, Urology, Plastic Surgery, Maxillary-Facial, Paediatrics, Intensive Care, Oncology, Haematology, Obstetrics, Gynaecology, Neonatology and Emergency Medicine. CUH is the tertiary referral centre for the HSE Southern area, and the supra regional area of Limerick, Clare, Tipperary, Waterford and Kilkenny. CUH therefore acts as a regional centre for secondary and tertiary care for the catchment population of approx. 550,000 served by the HSE Southern area and a supra-regional centre for a total a population of 1.2 million. Six Health Regions have been established within the HSE, on the basis of the geographical boundaries agreed by the Government in July 2019 and they will be operational from 2024. Each Health Region will be tasked with population specific planning resourcing and delivery of health and social care services for the needs of its unique population. This will result in improved accountability and governance in terms of finance and performance, while also bringing decision-making closer to the frontline. Health Regions will enable and empower staff to provide services that are: • Integrated, locally planned and delivered • Easier to access and navigate • Available closer to home Health Regions are geographically-based units with clearly defined populations. They align community and hospital services within specific areas. The HSE will retain a strong but leaner central organisation, with more service provision developed at a local level. The HSE South West health region will manage and deliver all public health and social care services in Cork and Kerry. HSE South West includes all hospital and community healthcare services in the region. This includes: • South / South West Hospital Group S/SWHG • Cork Kerry Community Healthcare CKCH • Midlands Louth Meath Community Health Organisation • Community Healthcare Organisation Dublin North City and County The Department of Population and Public Health is also now aligned with this health region Services in the South West health region: HSE Services working within this region include: • Acute Hospitals • Primary care services • Community services • Social care services • Health and social care professionals • Voluntary sector services South / South West Hospital Group and Cork Kerry Community Healthcare will become part of HSE South West health region from 3rd March 2025. Purpose of the Post The CNM2 has a pivotal role in service planning, co-ordinating, and managing activity and resources within the clinical area. The main responsibilities are: quality assurance, resource management, staffing and staff development, practice development, facilitating communication and professional / clinical leadership. Emergency and Acute Care (EAC) Directorate The Acute Floor currently comprises of the Emergency Department, Acute Medical Assessment Unit and the Acute Medical Decision Unit. The EAC Directorate is managed operationally and professionally by the Assistant Directors of Nursing in collaboration with the Clinical Nurse Manager 3 and the Emergency Department Consultants. The management of the Directorate is overseen by the Clinical Operations Group (COG). There is a strong emphasis on multidisciplinary team work within the department and throughout the Acute Floor with a strong focus on safe and compassionate care. The post holder will work with the Nursing team to ensure that staff have the required and appropriate clinical care skills and competencies to effect timely patient care and intervention, and will provide professional and clinical leadership and vision and facilitate staff team building to provide planned care and develop educational strategies and service goals. Clinical Skills Facilitator The role of the Clinical Skills Facilitator is to deliver education, training, support and mentorship to nurses and the multidisciplinary team within one of the largest Emergency Departments in the country. EMEWS The Emergency Medicine Early Warning System (EMEWS) has been developed in response to concerns that Emergency Department (ED) patients are at risk of clinical deterioration between the time they are triaged and the time they are assessed by a Treating Clinician. The EMEWS guideline has been designed to interface seamlessly with the Manchester Triage System which is the nationally recommended ED triage approach for adult patients. Informal Enquiries We welcome enquiries about the role. Contact Siobhan Scanlon – Assistant Director of Nursing, siobhan.scanlon@hse.ie /086 7872209 - for further information about the role Contact Ann-Marie O’Keeffe- People Resourcing, Ann marie.okeeffe2@hse.ie – for enquiries relating to the recruitment process
