Jobs in County Down
Sort by: relevance | dateScheduling and Dispatch Coordinator
Grade and Salary F (€40,960 - €61,440) We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure.. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Workflow Functional Area is responsible for the management and monitoring of all outdoor work through the full work order lifecycle from planning to closure. This includes overseeing the initiation, dispatch and progression of work orders, processing of service requests, allocating adequate resources, identification of bundling opportunities, identification of work pre-requisites, creation of work orders to be progressed and dispatched to the field , the management of the logistics and stores to enable effective and efficient inventory control, Outage notification & processing and complaint resolution. The Scheduling & Dispatch sub-area is responsible for the managing and co-ordination of scheduling, resource management and work dispatch to fulfil work completion and dispatch of work to field resources. The Scheduling and Dispatcher Coordinator is responsible for producing the schedule of activities for operations, maintenance, Capital and repair work from the scheduling tool to optimise workload, meet work priorities and resourcing constraints. This includes managing the exceptions which are not automatically planned by the advanced scheduling tool to mitigate any risk, manually scheduling as required. Main Duties & Responsibilities:
Store Operative
Grade and SalaryG (€32,213 - €40,266)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing most operational expenditure. The Operations Support function has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level. The Workflow Management function within UÉ is accountable for the efficient bundling and progression of work orders nationally for Irish Water, Local Authorities, and external service providers. The team provide work and data management capability supporting the execution of field activities across Asset Operations, Asset Delivery, CDS and other programmes. Responsibilities include managing customer related escalations, outage / incident management support, road opening licence management, work scheduling activities, inventory management and systems training for UÉ field - based teams. The Inventory Management team supports the business with effective materials management ensuring the right inventory is available at the right time, in the right quantities, and at the right cost. The Store Operative reports to the Store Supervisor and supports all aspects of Inventory management. This includes but is not limited to ensuring inventory is received, inspected, stored, picked, and delivered adhering strictly to good safety practices with a primary focus on Health and Safety. Main Duties and Responsibilities:
Programme Executive
Work Location: Dublin, Dundalk, Cork or Sligo office. Responsibilities The responsibilities of the role outlined in this job description are indicative of the currently envisaged scope and may be added to or altered as required, in line with the requirement of SEAI across Business Units/Department. They will include, but not limited to, the following: • Support the delivery of national energy policy actions including the Climate Action Plan, a key objective of the National Retrofit Directorate. This will typically involve supporting service delivery and grant management, client and supplier engagement, and ongoing programme enhancement for the Better Energy Homes grant programme. • Support programme efficiency and effectiveness through contributing to the development and continual improvement of new and existing processes, as well as ensuring transparency and simplicity for both technical and non-technical audiences. • Create, design, maintain programme KPI reports relating to programme objectives and outcomes, performance, and trend analysis. • Supporting on the technical oversight of the Better Energy Homes Programme including adherence to SEAI compliance requirements. • Preparation of reports on programme performance and development through creation of Power BI Reports. • Supporting change requirements of the IT systems. • Supporting a transformation project to a new digital platform. • Representing SEAI at meetings, site visits and events, including presentations and speaking engagements. • Communication with Programme stakeholders including development of guidance materials, web content, webinars, case studies and responses to Programme enquiries. • Continuous process improvement and lean management. • Undertake any other duties/projects as may be assigned from time to time. To ensure that activity peaks within the Department are addressed in a proactive manner, it is expected that the candidate appointed to this role will need to be flexible in terms of working hours during these periods. Knowledge & Skills The knowledge and skills required include but are not limited to the following: • Excellent communication (written and oral) and interpersonal skills, including ability to communicate technical information to both technical and non-technical audiences. • Knowledge of residential retrofitting sector. • Data analytics and data-based approach to technical decision making. • Knowledge of Power BI reports and dashboard reporting tools. • Strong proactive approach to achieving results, including managing scope, time, risk assessment, and quality. • Ability to work on own initiative and to deadlines/milestones. • A capacity to foster a positive working relationship with colleagues and external stakeholders; to work in multi-disciplinary teams and to network effectively. Relationship development capability. • Flexible approach to problem solving and decision making to ensure the best solution is achieved, focusing on the need for greater efficiency and effective delivery. • Well-developed IT Skills (Word, Excel, PowerPoint, SharePoint). Experience and Qualifications ESSENTIAL REQUIREMENTS The successful candidate must be able to demonstrate: • An honours degree (a minimum NFQ level 8 or greater) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 3 years directly relevant experience working in customer service or business process environments. OR An ordinary degree (a minimum NFQ level 7 or greater) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 5 years directly relevant experience working in customer experience or business process environments. OR A third level certificate (a minimum NFQ Level 6) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 7 years directly relevant experience directly relevant experience working in customer experience or business process environments. • Experience of working in cross functional teams developing organisational relationships. • Strong project management skills and knowledge of technical development, including change management, scope, risk, and business process development. • Excellent written and verbal communication skills, including report writing, presenting, public speaking. • Well-developed IT skills including design presentation tools (e.g. Power BI). • Successful track record of delivering programmes analyses. DESIRABLE REQUIREMENTS • Experience in supporting IT projects. • Experience of working with the housing retrofit supply chain • Experience in developing reports and managing dashboard reporting. • Experience of lean process management. • Experience of working in energy-related policy environment across the public sector, academia or industry and the ability to communicate complex concepts to both technical and non-technical audiences. • Proficiency in the Irish Language. • Experience or knowledge of delivering positive customer experiences.
Graduate IS Technical Support Officer
A panel will be formed from which any future Graduate IS Technical Support Officer vacancies may be filled in any of the current or future River Basin Management Service regional offices. Current RIVER BASIN MANAGEMENT SERVICE regional office locations: Border Region: Bundoran, Co. Donegal; and Ballybay, Co. Monaghan. Midlands and East Region: Dublin 8, Dublin and Tullamore, Co. Offaly South-East Region: Clonmel & Tipperary town, Co. Tipperary, and Kilkenny, Co. Kilkenny. South-West Region: Croom, Co Limerick and Inniscarra, Co. Cork Western Region: Liosbán Business Park, Galway; and Castlebar, Co. Mayo A fixed term contract of employment or specified purpose contract of employment will be issued by the relevant employing Local Authority (Tipperary or Kilkenny County Council) and it is envisaged that contract will terminate on or before 22nd December 2027. A review of the River Basin Management Service is currently being undertaken by the County and City Management Association (CCMA) on behalf of the Department of Housing, Local Government and Heritage to inform the appropriate level of resources required to meet current and future Water Framework Directive commitments and objectives. It is likely that parts of the work schedule will be outside normal office hours, so flexibility will be required. THE ROLE AND DUTIES Graduate IS Technical Support Officer In the case of vacancies within the Water Framework Directive (WFD) team, the Graduate IS Technical Support Officer will report to the IS Project Lead (WFD) and will be part of the Information Systems (IS) team. The role will involve the provision of an IT service to a nationally dispersed user base for all our office locations, on premises and remotely. The duties will include but will not be limited to: • Provide first-line (Level 1) ICT support to users via phone, email and the Helpdesk.• Log, prioritise and track incidents and service requests in accordance with service desk procedures and service levels.• Resolve routine ICT issues and escalate more complex incidents where required.• Assist in the provision of end user support for Business, Web and IT systems.• Support user onboarding activities, including account setup, access provisioning and device configuration.• Assist with device builds, software installations and standard ICT equipment setup.• Maintain accurate records of incidents, requests and actions taken.• Provide a professional, responsive and customer-focused service to all users.• Adhere to organisational policies and procedures, including information security and data protection requirements.• Participate in training and development as required. Additional duties will include: • Contribute to root cause analysis to improve IT support on an on-going basis.• Contribute to the development and maintenance of ICT documentation, including user guides, IT process and policy documentation and knowledge base materials.• Liaise with relevant third-party suppliers in the deployment, creation of content, hosting of portals.• Liaise with relevant third-party suppliers regarding technical support of systems.• Assist with ICT projects, system upgrades and technology refresh activities to support the continuous improvement of IT systems, applications and technologies.• Assist in the implementation of the goals, targets and standards set out in the IS Team Development Plan.• Carry out such other duties as may be assigned from time to time, appropriate to the grade. These duties are indicative rather than exhaustive and are carried out under general guidance. The Graduate IS Technical Support Officer will be employed by Tipperary County Council OR Kilkenny County Council. QUALIFICATIONS FOR THE ROLE CHARACTER Each candidate must be of good character. HEALTH Each candidate shall be in a state of health such as indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE ETC. Candidates must on the latest date for receipt of completed application forms: • A qualification at Level 8 on the National Framework of Qualifications (NFQ) major award (i.e. ordinary degree) in a relevant computing discipline. SKILLS & COMPETENCIES The ideal candidate must have: • Basic technical knowledge, including:o Microsoft O365o Windows operating systemso End-user device management • Good problem-solving skills and a willingness to learn • Effective communication skills, particularly when supporting non-technical users In addition: • Have a proven record of willingness to take the initiative and adopt a proactive approach to the introduction of ICT-based solutions • Have the ability to keep senior staff and team informed and up-to-date • Have the ability to work under pressure in a complex environment on own initiative, with minimum supervision and to tight timelines • Have a positive attitude with self-motivation skills • Have very strong customer service skills, understanding the importance of systems, process and structures in enabling efficient delivery of an effective team • Have the ability to interact with staff at all levels in the organization • Hold a current, full, unendorsed Class B Drivers Licence and have access to own car SALARY Current Salary (Single point scale): €36,474 (Grade IV equivalent) The salary shall be fully inclusive and shall be as determined from time to time. The employee shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to or received by him/her by virtue of his/her employment or in respect of services which he/she is required by or under any enactment to perform. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current wage pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions, e.g. P.A.Y.E. and P.R.S.I. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. Under the Public Service Stability Agreement 2013, the working hours for newly appointed/promoted staff are 35 hours per week. All posts will be offered on the basis of the candidate working wholetime. PROBATION Where persons who are not already permanent employees of a Local Authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointment takes effect, during which such person shall hold office on probation; (b) such period shall be one year, but the Chief Executive may at his or her discretion extend such period; (c) such persons shall cease to hold the position at the end of such period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. SUPERANNUATION The relevant Superannuation Scheme will apply. The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s/Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension the successful candidate must have served a minimum of two years employment in a Local Authority. RETIREMENT AGE There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 70 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness for carrying out the duties to which they have been assigned. INCENTIVISED SCHEME FOR EARLY RETIREMENT (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK The hours of work are 35 hours per week. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations, 2001. Flexible working arrangements apply. RIVER BASIN MANAGEMENT SERVICE requires employees to record their hours using a time management system. RIVER BASIN MANAGEMENT SERVICE does not offer Blended Working arrangements to Graduates. The role is fully office based. ANNUAL LEAVE The annual leave entitlement for the Graduate grade is 24 days per annum. The Chief Executives of Tipperary County Council & Kilkenny County Council retain autonomy with regard to office closures, (e.g. Christmas Office Closure); any days arising from such closure will be reserved from the employee’s annual leave entitlement. Proposed office closure days will be reviewed and advised to all employees each year. RESIDENCE & CITIZENSHIP The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Each Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. DRIVING LICENCE Tipperary/Kilkenny County Council employees may on occasion be required to use their car on official business. In such situations the employee must hold a current clean driving licence and have available adequate means of transport. It is the responsibility of the employee to arrange the appropriate car insurance for business use and to indemnify Kilkenny/Tipperary County Council with the indeminty specified on the insurance certificate under the heading “Persons or classes of person who are covered”. Documentation to confirm the appropriate insurance cover will be required to be supplied to the Council on an annual basis. CODE OF CONDUCT/ORGANISATIONAL POLICIES Employees are required to adhere to all current and future Kilkenny/Tipperary County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies including, but not limited to Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. A full list of relevant policies is contained on the Council intranet. TRAINING Employees are required to attend and participate fully in training programmes as may be decided by the Council from time to time and to apply their learning in the course of their daily working activities. LOCATION OF ASSIGNMENT/APPOINTMENT The Graduate IS Technical Support Officer will work as part of a national Information Systems (IS) team. Tipperary/Kilkenny County Councils reserves the right to assign the successful candidate to any premises in use by the Council within the region of appointment, now or in the future. This will be agreed in advance with the successful candidate. The person appointed will be required to report to their place of work by their own means of transport and at their own expense.
Visitor Engagement Officer
Salary €58,528 - €83,697* This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Job Purpose Lead delivery of Fáilte Ireland’s Visitor Engagement Strategy in the assigned area, providing a connected, high-quality, human-led and increasingly AI-enabled visitor information, insight and referral service. The role will lead and coordinate the operation of Tourist Information Centres (TICs) , Multi-Channel services, strategic programmes and projects, and the Tourist Information and Business Support Centre, working collaboratively with relevant Fáilte Ireland teams and external stakeholders. Job Description Primary Objectives / Key Responsibilities Individuals may have a combination of a number of these responsibilities. 1.Tourist Information Centre Role Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role.
Store Colleague
Role Overview As a Store Colleague, you'll play an important role in delivering outstanding experiences every day, helping customers feel valued, supported, and excited about our products. You'll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you'll help keep the store running smoothly and showcase the high standards we are known for. If you're ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career. Key Responsibilities
Store Colleague
Role Overview As a Store Colleague, you'll play an important role in delivering outstanding experiences every day, helping customers feel valued, supported, and excited about our products. You'll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you'll help keep the store running smoothly and showcase the high standards we are known for. If you're ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career. Key Responsibilities
Trainee Hearing Aid Dispenser
At Hidden Hearing, we are very proud of what has been achieved. Becoming the best wasn't accidental and neither was it easy. We'd like to talk about it. Each year sees new additions and upgrades to our already extensive clinic network and this year is no different. Based in Leinster, we are looking to talk with qualified Audiologists who are looking to make a positive career step by joining our team of hearing healthcare professionals, who are helping patients hear better, every day. Working with Hidden Hearing, part of Demant (who own Oticon and Bernafon), you will be in the position to create life changing differences through hearing health, whilst building yourself and your colleagues for success. Our integrated approach to career development through continuous learning, coaching and mentoring from chief audiologists, helps to maintain an unwavering dedication to patient care and audiology best practice. All we ask from you is to commit to continuous learning and development, to maintain a high level of professionalism and behave in an honest and ethical manner. In return, we will give you all the professional support and job security you will need to be a success in your profession. We have a strong culture that is centered around four core values, as well as dedicating ourselves to the continuous career development of all of our colleagues. We offer an excellent basic salary plus very competitive commission structure, with a car allowance, auto enrolment in our company pension scheme, staff discounts, and much more. At Hidden Hearing, we are dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you want to join Ireland's leading private hearing healthcare provider, and you are committed to delivering a phenomenal patient experience then forget the rest. Take the next step in your career development and contact us today to discuss these opportunities The Role Once qualified and registered, as a Trainee Hearing Aid Dispenser, you will provide a first-class level of service to our patients and ensure they enjoy the full benefit of our hearing devices. OTE for this role is circa €100K per annum In this important role, you will: - Conduct hearing tests and advise patients on the most suitable hearing devices to meet their needs- Process orders and ensure patients are satisfied with their hearing devices- Provide excellent after-care support by promptly answering patients’ queries About You To be considered for this Trainee Hearing Aid Dispenser opportunity, you will need: - Previous experience working to sales targets- Previous relevant direct business-to-customer sales experience essential- The ability to study, demonstrate understanding of audiometry and pass continuous assessments- Excellent communication skills, both oral and written advanced English is essential- A full, valid driving licence Job Types: Permanent, Full-time, Graduate Salary: €35,000.00-€100,000.00 per year Benefits:
Trainee Hearing Aid Dispenser
At Hidden Hearing, we are very proud of what has been achieved. Becoming the best wasn't accidental and neither was it easy. We'd like to talk about it. Each year sees new additions and upgrades to our already extensive clinic network and this year is no different. Based in Leinster, we are looking to talk with qualified Audiologists who are looking to make a positive career step by joining our team of hearing healthcare professionals, who are helping patients hear better, every day. Working with Hidden Hearing, part of Demant (who own Oticon and Bernafon), you will be in the position to create life changing differences through hearing health, whilst building yourself and your colleagues for success. Our integrated approach to career development through continuous learning, coaching and mentoring from chief audiologists, helps to maintain an unwavering dedication to patient care and audiology best practice. All we ask from you is to commit to continuous learning and development, to maintain a high level of professionalism and behave in an honest and ethical manner. In return, we will give you all the professional support and job security you will need to be a success in your profession. We have a strong culture that is centered around four core values, as well as dedicating ourselves to the continuous career development of all of our colleagues. We offer an excellent basic salary plus very competitive commission structure, with a car allowance, auto enrolment in our company pension scheme, staff discounts, and much more. At Hidden Hearing, we are dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you want to join Ireland's leading private hearing healthcare provider, and you are committed to delivering a phenomenal patient experience then forget the rest. Take the next step in your career development and contact us today to discuss these opportunities The Role Once qualified and registered, as a Trainee Hearing Aid Dispenser, you will provide a first-class level of service to our patients and ensure they enjoy the full benefit of our hearing devices. OTE for this role is circa €100K per annum In this important role, you will: - Conduct hearing tests and advise patients on the most suitable hearing devices to meet their needs- Process orders and ensure patients are satisfied with their hearing devices- Provide excellent after-care support by promptly answering patients’ queries About You To be considered for this Trainee Hearing Aid Dispenser opportunity, you will need: - Previous experience working to sales targets- Previous relevant direct business-to-customer sales experience essential- The ability to study, demonstrate understanding of audiometry and pass continuous assessments- Excellent communication skills, both oral and written advanced English is essential- A full, valid driving licence Job Types: Permanent, Full-time, Graduate Salary: €35,000.00-€100,000.00 per year Benefits:
Clinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in Swords - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Swords Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Swords and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Swords area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing, we are dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
