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International Telcommunications Porting Specialist

Nuwave Communications, Inc.Remote

This job requires that you have previous experience in telecommunications porting in Europe. This is a full-time remote opportunity based in the Ireland Timezone GMT for 8am-5pm PST shift. Shifts will be flexible with growth. The Telecommunications Voice Provisioning Specialist is a member of our Voice Provisioning Team. They are one of the primary contacts throughout the onboarding of clients and new services and work hard to deliver the highest level of customer service to our clients. What to expect As a Telecommunications Voice Provisioner, you'll be responsible for all aspects of telephone number and product order management of telecommunications work orders where accuracy and proactive issue handling are essential. Accepting incoming orders from our sales team, agent, partners and customers directly. Entry of all data into customer accounts and orders, documenting and maintaining all necessary communication and information within the customer account, as well as process and entry of orders. Orders may be complex at times, require solid project management skills, and good business judgement to determine best handling of orders. Tasks include quality assurance checks, submitting, tracking, communicating internally and externally of order status and issues, resolving problems, and completing orders. Essential Duties and Responsibilities The essential functions included for a Telecommunications Voice Provisioner but are not limited to the following: Seniority Level Entry level with potential for growth Industry Information Technology & Services, Voice, Telecommunications We are looking for applicants with at least 1 year of work experience or equivalent of working in customer service of telecom services, local number portability and someone who has excellent communication skills, a strong work ethic and foundational technical skills. Most importantly we are looking for quick learners ready to kick-start their careers. This is a fast paced environment and requires someone who is self motivated and disciplined.

5 days agoFull-timeRemote
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