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Training & Communications Support, Customer Care Outcomes

AIBDublin

Training & Communications Support, Customer Care & Outcomes, Dublin Apply now » Date: 12 Apr 2024 Location: Dublin, IE, IE Company: Allied Irish Bank Role Title: Training & Communications Support, Customer Care & Outcomes Location: Hybrid, Molesworth Street, Dublin This role is being offered on a permanent, full-time basis. About the role: Customer Care & Outcomes is a function that sits within the Chief Customer Office in AIB. Part of delivering on the Customer Care & Outcomes (CC&O) strategy is the successful delivery of the MMX system, which is the replacement of the Group complaints and errors management system(s). The project has a number of key workstreams in place to support the implementation and adoption of this core CPC compliance enablement system, through the application of project and change management methodologies in line with local practices. The role holder will support the Project Team to deliver a comprehensive training and communications programme and to ensure the successful implementation of the new solution. Key Responsibilities Include: Minimum Criteria :  Please note that the following criteria form the basis of your answers on the application form. Has a proven passion for training and communications. Proven ability to multitask, to prioritise and complete work effectively, within tight deadlines and to a very high standard with the flexibility and adaptability to changes in the working environment. Excellent communication, people, and stakeholder management skills with a proven ability to build and develop strong relationships and networks across the organisation. Is an experienced user of MS Office Suite. An understating of regulation, policies and procedures which impact complaints and errors is advantageous. AIB Brand Values It is a given that the role holder will be a strong role model of the AIB Values: Put Customers First, Drive Progress, Show Respect, Be One Team, Own the Outcome and Eliminate Complexity. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. If you feel you have what it takes,  click apply and fill in the online application form. If you would like more information please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is Friday, 26th April 2024. Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Bank, Banking, Training, Customer Service, Human Resources, Finance, Operations Apply now »

7 days agoFull-timePermanent

Legal Executive

Tom Collins & Company Solicitors LLPDublin

Tom Collins and Company Solicitors LLP are seeking to recruit an experienced Legal Executive to join their property and probate team on a full time basis. The firm is a general practice in Terenure village dealing with all private client matters including conveyancing, property, probate, family, litigation and general commercial and employment matters. As a Legal Executive working on the Property and Probate team you will be responsible for the following: This position offers the suitable candidate the opportunity to grow and progress in their legal career. Salary commensurate with experience. If you wish to apply for this role please email a CV and cover letter to mark@tomcollins.ie

7 days agoFull-time

Clinical Midwife / Nurse Manager, Quality, Risk & Patient Safety

The National Maternity HospitalDublin

Clinical Midwife / Nurse Manager 3 Quality, Clinical Risk & Patient Safety Full time Permanent Contract The post holder will provide an excellent Quality, Clinical Risk and Patient Safety service to NMH ensuring that patient safety and the best possible outcomes for our patients are key priorities for our Hospital. The successful candidate will:

7 days agoFull-timePermanent

Shared Services Handler

SedgwickDublin

Description

7 days agoFull-time

Hiring Duty Managers

FlyefitDublin

We are currently recruiting Duty Managers in Sallynoggin and Swords. Job purpose To assist the Management team in the efficient running of the gym to the highest standard in line with FLYEfit policies and procedures. Duties and Responsibilities Customer Care/Member Service Provide outstanding customer service to our members. Manage feedback from members in a positive and efficient manner. Deal with any lost property issues, documenting details accurately. Access Control Manage any card issues, membership fraud or membership issues in a professional and efficient manner following the policies and procedures set out by FLYEfit. Supervision of FLYE classes Instructing classes and helping team provide members with high quality exercise classes which are run efficiently. Gym Introduction Conducting walk throughs with potential new members, introducing the gym floor and options available to them to become a member. Admin To assist the Manager in the completion of all admin duties accurately, efficiently and on time, while sending it on to the appropriate persons in a timely manner. This includes incident reports, gym safety manual and ensuring the gym shift handover is communicated correctly. Gym Care/Maintenance To ensure the gym is clean at all times, reporting of maintenance/gym faults are reported efficiently and followed up as required. Completing Service reports correctly. Health & Safety Duties To help promote and maintain a safe gym at all times, give first aid as required and be fully competent in fire safety. Other duties relating to the day to day maintenance of the gym floor. Qualifications and Skills Flexible PT Qualified Approachable Ability to work in a fast paced environment Ability to use initiative Knowledge of Fitness Industry CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

7 days agoFull-time

Data Scientist, Pricing

RyanairDublin

Ryanair Labs  is the technology brand of Ryanair, a start-up inside a corporation and a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for customers. More than 200 IT enthusiasts are working on 30+ projects with a collaboration of our Dublin, Madrid, Wroclaw and Portugal Labs teams and are making your travel experience unique. As a result of our continued expansion, we want to hear from the best IT experts the European market has to offer to join our Labs. The Role: We are looking for a Data Scientist, with a heavy focus on Pricing, to work in a multi-disciplined team alongside Developers, Designers and Product Owners. The role sits inside the BI team in Ryanair Labs. Ryanair Labs is the technology brand of Ryanair, a start-up inside a corporation and a state of-the-art digital & IT innovation hub creating Europe's Leading Travel Experience for customers. The BI team are made up of 95+ people split across the three Ryanair offices: Dublin, Madrid & Wroclaw. Within the BI team there is a range of different professions: Data Analysts, Data Scientists, Data Engineers, Optimization Engineers, Data Modellers, BI Analysts, BI Reporters & BI Developers. Responsibilities:

8 days agoFull-time

ID Coordinator, Ground Operations

RyanairAirport, Dublin

Ryanair are currently recruiting for an ID Coordinator to join the Ground Ops Dept of Europe's Favourite Airline! The successful candidate will be based in our Dublin Airport base. We are looking for people who are keen to learn and quick to adapt in a fast - changing environment. Owing to the precise and organized nature of Ryanair's Operations, it is important that candidates exhibit a strong work ethic and attention to detail This is an excellent opportunity to work as part of a close-knit team and to gain extensive experience. If you have the energy and commitment to join our exciting organization, then we want to hear from you. Duties Include: Benefits Competitive salary & Airline Benefits!

8 days agoFull-time

Medical Social Worker

Coombe HospitalDublin

The Coombe Hospital is a national tertiary referral centre for specialised services including maternal and fetal medicine, neonatalogy, gynaecology and anaesthesia. The Hospital has a substantial academic portfolio in terms of multidisciplinary education, research and training. The Hospital hosts two University Departments of Obstetrics and Gynaecology, the National Cervical Cytology Training Centre and the Hub Centre for continuing Midwifery education in the Greater Dublin area; the Research Laboratory in the hospital campus is a leading European Centre for molecular biology research. The Hospital is inviting applications for the following post: Main Grade Medical Social Worker post - Temporary, Full-Time (Specified Purpose) Hours of work Normal working hours are 35 hours per week. Remuneration Remuneration is in accordance with the salary scale approved by the Department of Health effective from 1st January 2024. Current remuneration as follows: € 47,648- € 68,851 pro rata per annum (including LSIs) Intended applicants should submit completed application form along with an updated Curriculum Vitae  by 4pm on Thursday 25th April 2024.

8 days agoFull-time

Breakfast Assistants

Grand HotelMalahide, Dublin

Breakfast Assistant - 4* Grand Hotel, Malahide We, in the Grand Hotel, are looking for a full-time Breakfast Assistant to join our Restaurant team. The ideal candidate should have a minimum of 2 years' experience in a similar position in a 3* or 4* Hotel. Excellent communication and interpersonal skills as well as a proven ability to lead and motivate staff are essential. Please note, this would require an early start. Responsibilities will include: Carry out to the best of your ability all reasonable duties requested by Management Assisting Chef in breakfast preparation Meet and greet guests at Breakfast Buffet To maintain a high level of personal hygiene at all times Ensure plates for hot food are heated To ensure the breakfast buffet service area in presented in a clean and tidy manner at all times To attend all training sessions and meetings as requested Requirements for the role: 2 years' experience in a similar position in a 3* or 4* Hotel Ability to be in Malahide for early start Excellent communication skills Pleasant demeanour Excellent interpersonal skills Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Excellent working conditions · Great Remuneration package · Meals on duty · Complementary Staff parking · Complementary use of the Arena Leisure Club · Staff recognition & awards · Staff events · Discounted Health Insurance · Family and Friends discounted rates · Taxsaver Scheme · Cycle to work Scheme · Cash saving scheme · Discounted dry cleaning service · 'Refer a friend' scheme

8 days agoFull-time

Senior Corporate Governance Associate

AIBDublin

Senior Corporate Governance Associate, Dublin Apply now » Date: 11 Apr 2024 Location: Dublin, IE, IE Company: Allied Irish Bank Role: Senior Corporate Governance Associate Location: Molesworth Street, Dublin 2 (Hybrid) This role is being offered on a permanent, full-time basis. About the Role: This is an ideal position for a motivated individual who is passionate about delivering value to our key stakeholders, who enjoys working in a fast paced and collaborative environment and who prides themselves on their attention to detail. The Corporate Governance Team ensures there is a simple, efficient and compliant corporate governance structure in place to support the Group. Our aim is to streamline and simplify our executive governance structure and to deliver on a number of key initiatives to further enhance our corporate governance structure. We also provide secretariat support and corporate governance advice to the Executive Committee, Group Risk Committee, Board Audit and Risk Committees as well as the Board Advisory Committees. In addition, we drive and monitor compliance with legal and regulatory corporate governance requirements, including the CBI Corporate Governance Requirements for Credit Institutions, the UK Corporate Governance Code and relevant EBA requirements. A vacancy now exists for a Senior Corporate Governance Associate on the Corporate Governance Team to work closely with the Secretary of the Group Risk Committee (GRC) and the Board Risk Committee (BRC), to primarily assist with the provision of high quality corporate governance and secretariat support to those Committees. This role requires initiative, attention to detail and excellent communication skills. You will also need to effectively manage relationships, to work with senior executives, and be able to learn quickly. Key Responsibilities Include: Assist the Committee Secretary in the provision of corporate governance and secretariat support to the GRC and the BRC, including with the following: Life at AIB At AIB, we have a clear purpose - Empowering people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. If you feel you have what it takes, click apply and fill in the online application form. If you would like more information please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is Friday 26th April 2024 Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Compliance, Bank, Banking, Law, Human Resources, Legal, Finance Apply now »

8 days agoFull-timePermanent
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