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Customer Support Specialist


Description The world doesn’t need giant media organizations to tell every story. The world needs millions of creators. Independent voices who bring weird, wonderful stories to life online.  We’re working to help every creator earn a living.  Modash is a growing creator partnerships platform that helps brands scale their partnerships with creators on Instagram, TikTok, and YouTube. We’re looking for a  Customer Support  obsessed human to help iconic consumer brands and fledgling Shopify stores partner with more creators, more successfully. As Modash is a small team today, we’re looking for someone passionate about providing a top-tier customer experience while being able to take ownership and improve our current operations. Here are some things you might do in a week as a Customer Support Specialist at Modash: And a little more about us... Founded by a high-school dropout and a Canadian (yes, we’re also shocked it’s going so well), Modash is building a suite of tools that help brands scale partnerships with online content creators. 1000 companies like Google, Wolt (Doordash), Bolt, and Nord VPN use Modash to find, analyze and monitor social media creators.  We have some very big customers. Some have already changed the world. But many of them are just starting out. Modash is their first customer acquisition channel and we help make their missions come to life, in our small way. We’re a profitable company. We’re also backed by the best investors in Europe. Including Icebreaker, Change Ventures, and a group of Europe’s top founders. We’re a small team and we’re just getting started. You’ll work with people who have done everything from building solar cars to hanging out with Metallica and Bon Jovi. Folks who have seen the inner workings of companies like Amazon, Veriff, Pipedrive, Yes, and the burning man of startups - Pirate summit. Come be great and do great things and make great stuff and create great memories while making a great impact. Do it.

19 hours agoFull-timeRemote
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