Clerical Officer jobs in Dublin
Sort by: relevance | dateStudent Recruitment And Admissions Support Officer
Faculty/Unit: Academic Registry / Academic & Student Affairs Subject Area: Student Recruitment and Admissions Support Officer Grade: Grade IV Post Duration: Permanent Reports to: Student Recruitment Manager Salary: Grade IV salary scale €38,218 - €54,367* per annum *Candidates should note that as per Department of Finance guidelines, entry will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Annual Leave: Annual Leave will be 23 working days. This leave is exclusive of public holidays. Hours of Attendance : Working hours will be 35 hours per week - net of rest breaks. Location: This position is based at NCAD, 100 Thomas Street, Dublin 8 Academic Registry operates as the central registry area for the College providing a range of services to students, academic staff and senior management. It is a very busy environment with a team of 13 staff working across the areas of student recruitment, admissions, registrations, fees & grants, Erasmus, examinations, student records, transcripts and conferrings. The student enquiry and general College reception desk is located in the area serving as the first point of contact for prospective students and the general public. The area also supports the Head of Academic & Student Affairs in the academic development, management and administration of the College. The post holder will join the Academic Registry services team and will be expected to provide a high level of customer service to prospective and current students, internal colleagues and external stakeholders. Reporting to the head of Academic Registry, the post holder will work across the service areas to support student recruitment, admissions, registration, records and Academic Affairs as required but will have a particular brief to work in the area of student recruitment and admissions. Principal Duties and Responsibilities of the Admissions Administrator The principle duties include: · Work in the area of undergraduate and postgraduate EU and International student recruitment and admissions including: - Respond to applicant queries - Assist in organising NCAD Open Days and other Information sessions for prospective applicants - Assist in organising the portfolio submission process and issuing portfolio results to applicants - Assist in the processing of applications, communicate with applicants and liaise with academic departments on programme offers and student enquiries, - Update student recruitment sections of the website, and other information resources. - Post all student recruitment posts on social media - Represent NCAD at careers fairs, exhibitions and school talks · Manage the Student Information Desk 1-2 days per fortnight per fortnight. Duties to include: Providing an effective and responsive information and services access point to students, potential students and the public by responding to enquiries and addressing issues in a busy environment. · Issuing student registration letters, student cards, booking medical appointments etc. Additionally, the post holder will be expected to: · Provide administrative support as required in in the area of registrations by preparing student registration information and lists, and updating registration information and status on the Student Record System. · Provide reasonable flexibility in dealing with work allocated within Academic Registry / Academic Affairs. Selection Criteria Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria. Mandatory · Minimum of two years relevant administrative experience. · Experience working in student recruitment and admissions services in a third level institution. · The post holder must have good interpersonal skills, be a good communicator and have the ability to engage with potential applicants teachers, guidance counsellors and parents in promoting NCAD and advising on the application process. · Good oral and written communication skills with the ability to understand and explain complex issues and processes to applicants. · Proven ability to manage workload and meet deadlines. · Proven ability to work as part of a team in a busy work environment. · Excellent MS Office computer skills. · High standard of administration, organisational and problem solving skills and ability to take initiative in these areas. · Discretion in handling confidential information and an understanding of data protection issues. · Flexibility in responding to the requirements of the post and ability to adapt to a changing environment. · Good attention to detail and ability to work with a high level of accuracy. · Flexibility in working hours, with availability for some evening and very occasional Saturday work. · Academic qualification at Level 6 or higher on the NFQ or equivalent professional experience or qualification. · Full Driving Licence Desirable · Experience of working directly with students. · Wide Knowledge and experience of third level structures and procedures. · Experience of updating content on web sites and social media administration. · Experience working with management systems e.g. CRM, Portfolio Submission Platforms etc.[CR1] [CR1]added
Clinical Nurse Manager, Resuscitation Training Officer
Purpose of the Role The Resuscitation Officer (RTO) will be responsible for the co-ordination and management of the Resuscitation Service within CHI and cross-site with CHI Tallaght and CHI Connolly. This will involve planning, organisation, implementation and evaluation of all Basic and Advanced life support training for appropriate personnel. A core responsibility will be the supervision and training of the multidisciplinary team in resuscitation and in particular, training on identification and responding to the clinically deteriorating patient to prevent cardiac arrest, and on general resuscitation issues in line with International, national and local strategy and service priorities. The post holder will act as an expert in resuscitation where appropriate, providing advice on an all aspects of resuscitation training, education and practice. The Resuscitation Training Officer (RTO) will be responsible for the supervision, review and audit of resuscitation procedures. The RTO will work with colleagues to create good working relationships that promote teamwork, innovation and encourages motivation and high standards of resuscitation practice, high quality care and patient safety. Essential Criteria: · Be registered on the Children’s Division and/or the General Division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland · Have at least 5 years post registration Children’s Nursing experience in an acute setting, 3 of which must be in the specialty area of Resuscitation, PICU, ED, or related area. · Hold a Nursing Qualification at Level 8 or higher · Have the clinical, managerial and administrative capacity to properly discharge the functions of the role · Demonstrate evidence of continuing professional development at the appropriate level · Successful completion of Advanced Paediatric Life Support (APLS) provider Course How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met. The criteria for short listing is based on the requirements of the post, as outlined in the eligibility criteria. * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Tuesday 24th June 2025 by 11:45pm . Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department, please contact Annemarie Dowling Assistant Director of Nursing, Annemarie.dowling@childrenshealthireland.ie tel 087 3335685 and Barbara Collins, Clinical Nurse Manager 3, Barbara.collins@tuh.ie For other queries relating to this recruitment process, please contact Talent Acquisition Team recruitment@childrenshealthireland.ie PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey. So that the Onboarding team can confirm your start date, you will need to ensure that your mandatory training is completed at least 7 days prior to your commencement date. It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date. Below, you’ll find the list of commencement dates for 2025. · July 14th · August 11th · September 1st · September 15th · October 13th · November 10th · December 15th
Research & Policy Officer
Purpose of the Role This role helps translate SVP’s frontline experience into social policy, aligning with its values and mission. Responsibilities include data collection, policy analysis, internal liaison, and external advocacy. Key stakeholders include SVP teams, volunteers, government bodies, NGOs, media, and the wider public. Rooted in Christian values, SVP maintains a spiritual ethos that may include prayer at meetings. While staff are not required to participate, respect for this practice is expected. Guidance and Authority Reporting to the Head of Social Justice and Policy, the role operates with significant autonomy. Key duties include policy analysis, advocacy, and coordination of research efforts. The role also supports the National Social Justice Committee, liaises with internal teams, and leads engagement in Social Dialogue, particularly with the Department of Social Protection and the Community & Voluntary Pillar. The position requires strong relationship-building with Government, NGOs, and regulatory bodies. Matters escalated to senior leadership typically involve resistance to policy implementation or risks to stakeholders or the Society's reputation. Principle Accountabilities The role holder will be responsible for: Support the National Social Justice Committee and Project Teams • Participate in the Social Justice Committee and relevant project teams. • Contribute to internal team meetings. • Attend and contribute to work of the Northern Region Social Justice Group • Coordinate specific policy and research projects commissioned by SVP. • Lead and support Social Dialogue work alongside team members. • Liaise with the Member Support Team to address policy issues raised by members, regions, and services. Research Relevant Policy Areas • Conduct or commission qualitative and quantitative research related to SVP’s mission. • Analyse internal data (e.g. Client Case Management System, expenditure data, calls for assistance). • Develop case studies to highlight the experiences of people assisted by SVP. • Incorporate external data sources (e.g. CSO, Eurostat) to inform policy development. Analyse and Develop Policy • Use research findings to inform policy analysis and development. • Draft SVP policy positions and policy papers. • Prepare submissions on key social justice issues. Support Public Campaigns • Collaborate with the Communications Team and creative agencies to develop awareness and advocacy campaigns. • Contribute to campaign strategies that promote SVP’s social justice goals. Advocate SVP Policies in Relevant Fora • Launch and distribute research findings and policy documents. • Engage with government departments, agencies, and regulators to advance policy recommendations. • Write and publish content on policy issues across SVP’s communication channels. • Participate in relevant NGO coalitions and advocacy efforts. Engage in Social Dialogue • Represent SVP in the Community & Voluntary (C&V) Pillar and related governmental linkage groups. • Coordinate bilateral meetings between the C&V Pillar and the Department of Social Protection. • Attend relevant government and stakeholder consultations. Communicate with Members and Build Organisational Capacity • Share policy updates with members through various channels (e.g. Social Justice Committee, NMC, Members’ Webinars, Social Justice Newsletter). • Provide input at member events on relevant social justice topics. • Support the development of member guidelines and informational materials. Undertake Additional Tasks as Required • Lead and contribute to cross-functional projects (e.g. joint NGO initiatives, research, public events). • Support team capacity during high-demand periods or emerging issues. Challenges This role operates within the complexity of a large, national, voluntary organisation with high levels of local autonomy. Key challenges include but not limited to: • Working within a complex, decentralised, volunteer-led organisation. • Influencing stakeholders without direct authority. • Working with the Northern Ireland team on social justice and policy matters. • Balancing time for research and policy development amid competing demands. • Engaging members on long-term or less tangible policy issues. • Communicating complex data clearly to diverse audiences. • Navigating differing views on social policy within SVP. • Developing policy despite gaps in internal data. • Advocating effectively across varied external stakeholders. Other Information This post is Dublin based and is a full-time post. There is a requirement for flexibility (working evenings and weekends) for meetings and where deadlines require additional commitments at pressure points in the work calendar. In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such change. The post holder will be expected to use their initiative and be highly motivated. Education, Experience, Knowledge and Skills Required EDUCATION • Master’s degree level in Social Policy, Sociology, Public Policy, Economics, Law, Human Rights, Equality Studies or a related discipline. • Understanding and appreciation of the dynamics of a complex national, membership based, social justice organisation and understanding of how this contributes to and constrains the work. • Understanding of poverty, social exclusion and inequality in Ireland and of current and emerging issues in these areas. • Knowledge of the community and voluntary sector and institutional mechanisms for policy development at EU, National and Local level. • A detailed knowledge of at least two of the following policy areas: o Child and Family Poverty; Income Adequacy; Energy Poverty; Education; Health; or others as they arise. EXPERIENCE • At least two years’ experience of contributing to the development of a Social Policy / Advocacy Agenda within an organisation. OR • At least two years’ experience of undertaking applied social policy research using quantitative and/or qualitative methodologies. • Experience of collating and updating policy documents based on a variety of sources; experience of policy liaison to influence the annual Government Budget cycle would be a distinct advantage. • Experience of developing and implementing engaging public facing advocacy campaigns, using a variety of channels and platforms and effective calls to action would be a distinct advantage. • Providing administration support and experience of maintaining contact databases is desirable • Experience of working in a voluntary organisation or with a voluntary board of management on issues of social concern would be a distinct advantage. • Experience of establishing strong working relationships with colleagues from different functions within an organisation, and with a variety of different organisations would be a distinct advantage. • Experience of representing policy positions to the media would be a distinct advantage. SKILLS • Excellent communications skills, both written and verbal; ability to present ideas clearly, concisely and in a timely manner to a variety of audiences, both statutory and voluntary. • An ability to establish and maintain working relationships with a diverse range of stakeholders and interact effectively with voluntary members. • Ability to work in a team and contribute new ideas and approaches. • Ability to prioritise and manage multiple projects and manage conflicting demands on time. • Excellent problem-solving skills in interpersonal situations both internally and external to the organisation. • Results orientated approaches. • High Level of familiarity with Word, Excel and CRM systems • Demonstrable resilience and persistence in the face of barriers to tasks. This role will involve policy and advocacy work relating to Northern Ireland. While experience in this area is not essential, some awareness would be beneficial. Candidates with knowledge or awareness of income adequacy and energy policy issues will be well-suited to this cover role. This role is offered on a hybrid basis, with a mix of remote and office-based work CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Resident Medical Officer
The Role We are seeking to recruit a Resident Medical Officer to join the medical team at the Hermitage Clinic. The Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialties. The role holder will be expected to: The Person Essential requirements for the ideal candidate: · MB BCh BAO or equivalent recognised by the Irish Medical Council · Full registration with the Irish Medical Council · BLS / ACLS · Minimum three years post qualification experience. Essential Skills · Clinical Skills · IT skills · Quality focus · Risk Management · Clinical audit · Excellent interpersonal and communication skills Why work at the Hermitage Clinic The Hermitage Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Medical Clinic team you can benefit from: · Competitive salary · An Education Support Programme · Development opportunities · Opportunities for career progression · Access to a Pension Scheme · Subsidised Restaurant · Free staff car parking · Employee Assistance Programme · Life Assurance CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Clerical, Data Protection Administrator
JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: Clerical 5 – Data Protection Administrator (Dublin Service) PERMANENT PART TIME CONTRACT (28 Hours per Week) CENTRAL MANAGEMENT, ST VINCENT’S CENTRE, NAVAN ROAD, DUBLIN Salary: €51,206- €61,253*(*LSI) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Ref: 80863 We are seeking an experienced, dynamic and results orientated Data Protection Administrator to join our service. This role would suit an enthusiastic person with a positive can-do attitude. The primary purpose of the role is to provide high quality administrative support for the Data Protection function as required in line with the Core Values of AVISTA. The successful candidate will be working with the Data Protection Officer to support the implementation of AVISTA’s data protection implementation plan to ensure compliance of data management practices under the relevant legislation. This role will also include duties under the Freedom of Information Act and will be involved in a wide range of administrative duties associated with a busy and dynamic office. Interested applicants must possess the following: · Minimum of 3 years administration experience in the public sector or similar organisation. · Excellent administration/clerical skills, including minute taking/ transcription and diary management. · Competent and confident IT skills - Word, Excel, Power Point, E-mail, SharePoint and data gathering. Informal enquiries to Marie Grimes McGrath, Data Protection Officer 086 8189201 Closing date for receipt of applications Tuesday 23rd June 2025 Interview Date – Week commencing 14th July 2025 A panel may be formed from which current and future positions may be filled across Avista Dublin Service. Avista reserves the right to close the competition early should a substantial number of applications be received. Avista is an equal opportunities employer.
Executive Officer
About the Office of the Planning Regulator The Office of the Planning Regulator (OPR) is an independent oversight body that was established by Government to oversee the functioning and policy consistency of Ireland’s planning process to ensure quality outcomes in relation to proper planning and sustainable development. Functions of the OPR The Planning and Development Act 2000, as amended, established the legal basis for the OPR and outlines its role and functions, which include the following: • assessment of local authority county/city development plans and local area plans, and regional assembly regional spatial and economic strategies to ensure consistency with relevant regional or national policies; • reviews of the systems and procedures used by any planning authority, including An Bord Pleanála, in the performance of their planning functions; and • research, training and education programmes that support the progressive development of Ireland’s planning process. Following the recent enactment of the Planning and Development Act 2024, the OPR’s statutory functions will be further expanded upon commencement of the relevant sections of the Act. The OPR currently has 3 vacant Executive Officer (EO) positions, one within the Plans Evaluation Team and two within the Reviews and Examinations Team. The successful candidates will be placed on the team which the OPR deems best suitable to their skills. Responsibilities The EO position is an administrative position within the OPR. The successful candidates will report to a Higher Executive Officer (HEO) within their team and will play a key role in supporting all areas of the Team’s work. Some of the key responsibilities of the EO of the Reviews and Examinations Team will include: • Effective and efficient complaint handling within a statutorily defined context; • Assisting in reviews of local authorities’ planning functions; • Ability to respond in an effective and timely manner to a variety of correspondence received; • Working with multiple systems, including cloud-based systems, such as the OPR Case Management System; • Creating and maintaining accurate management information; • Customer focus and effective liaison with external stakeholders; • Providing high quality administrative support across the Team’s functions; • Liaising with other OPR teams and / or external parties to achieve effective resolution of complaints received; and • Undertaking such tasks and duties as may be assigned appropriate to the grade. Some of the key responsibilities of the Executive Officer of the Plans Evaluation Team will include: • Detailed review of statutory submissions to ensure content is accurate, written to a high standard and in line with OPR style guidelines; • Ability to manage multiple cases and balance competing timeframes to ensure submissions are made within statutory deadlines; • Responsible for providing administrative support for judicial reviews; • Working with multiple systems, including cloud-based systems such as MS Planner/Project; • Administrative support for processing Freedom of Information and Access to Information on Environment requests; and • Undertaking such tasks and duties as may be assigned appropriate to the grade. Who we are looking for We are seeking experienced administrators who are customer/stakeholder focussed with excellent verbal and written communication skills, with experience of case-handling / project work. The ideal candidate will be innovative and dynamic, demonstrating the ability to adapt to rapidly changing requirements or circumstances, with a proven track record in working to tight deadlines in a fast-paced environment, maintaining high quality output and strong attention to detail. Skills • Self-motivated, energetic and able to offer suggestions for continuous improvement; • Organised, methodical, with strong time management skills; • Ability to interact positively with team members, external stakeholders and the public; • Agile and adaptable to changing environments; and • Positive and ‘can-do’ attitude to new tasks or new areas of responsibility. Essential criteria Candidates must, on or before 16 June 2025, demonstrate: • Experience in stakeholder engagement, specifically in a legal, compliance and/or regulatory capacity, including experience working in customer service or in providing information to the public and/or other stakeholders; • Ability to effectively manage case work / project delivery; • Familiarity with the local government sector / planning system; • Experience interpretating legislation and applying to work practices; • Strong attention to detail and ability to work to competing deadlines in a fast-paced environment; • Proactive approach and initiative in carrying out work tasks; • Ability to generate, analyse and present accurate metrics and other management information; • Proven ability to build productive working relationships with internal and external stakeholders; including the public/legal advisors/ government officials; • Excellent written communication skills and the ability to communicate effectively with people at all levels both orally and through written communications; • Experience in the area of Data Protection and/or Freedom of Information and/or Access to Information on the Environment; • Ability to contribute to continuous improvements of work practices within the team; • Flexible working style to adapt to evolving legislative landscape and ability to manage core work with multiple projects; • Interest in the planning system and committed to the concept of public service. Desirable qualities • Experience working in complaints / compliance / legal / regulatory team or similar; • Third level qualification in the area of planning and/or public management/administration and/or legal studies; • Experience working in planning / local government; • Previous staff management experience; • Ability to interact using Irish language. Location of the post The post will be located at the OPR offices at Park House, Dublin 7. Employer of Choice As an Employer of Choice the Civil Service has many flexible and family friendly policies e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis) etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. Principal Conditions of Service The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Salary Scale The salary scale for the position (rates effective from 01 March 2025) is as follows. Executive Officer - (PPC) €37,544 - €39,465 - €40,550 - €42,667 - €44,564 - €46,400 - €48,229 - €50,019 - €51,848 - €53,670 - €55,604 - €56,900 - €58,748(LSI1) - €60,610(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance, increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you: (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956 – 2005. This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to you by the Office of the Planning Regulator and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended and your probation period suspended. • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation and • Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. The appointee will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week (35 hours net per week). Where extra attendance is necessary, overtime payments, or time off in lieu, will be allowed in accordance with the Civil Service overtime regulations. Unfair Dismissals Acts 1977-2015 The Unfair Dismissals Acts 1977–2015 will not apply to the termination of this employment by reason only of the expiry of this probationary contract without it being renewed. The Organisation of Working Time Act The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this employment. Annual Leave In addition to the usual public holidays, annual leave for this position is 23 days rising to 24 after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 after 14 years’ service. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. An officer who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the employing organisation. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection Superannuation and Retirement The appointee will be offered the appropriate superannuation terms and conditions as prevailing in the Public Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (‘Single Scheme’). Full details of the Scheme are at: www.singlepensionscheme.gov.ie Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. The key provisions attaching to membership of the Single Scheme are as follows: • career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated annually by reference to CPI); • pensionable age - The minimum age at which pension is payable is the same as the age of eligibility for the State Pension, currently 66; • retirement age - Scheme members must retire at the age of 70; • post-retirement pension increases are linked to CPI. Pension Abatement This may have pension implications for any person appointed to this position who is currently in receipt of a Civil or Public Service Pension or has a Preserved Civil or Public Service Pension which will come into payment during his/her employment in this position. • If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into paymentduring his/her re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Please Note: In applying for this position you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office will support an application for an abatement waiver in respect of appointments to this position. • However, if the appointee was previously employed in the Civil or Public Service and awarded a pension under voluntary early retirement arrangements (other than the Incentivised Scheme of Early Retirement (ISER), the Department of Health Circular 7/2010 VER/VRS or the Department of Environment, Community & Local Government Circular letter LG(P) 06/2013, any of which renders a person ineligible for the competition) the entitlement to that pension will cease with effect from the date of reappointment. Special arrangements may, however be made for the reckoning of previous service given by the appointee for the purpose of any future superannuation award for which the appointee may be eligible.
Director Of User Complaints, Principal Officer
Coimisiún na Meán Vision and Mission Coimisiún na Meán is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media landscape. As the independent media regulator, Coimisiún na Meán is responsible for regulating broadcasters, video-on-demand providers and online platforms established in Ireland. Their wide-reaching remit also includes supporting and developing the Irish media sector. About This Role The Platform Supervision and Investigations division’s main function is to supervise digital services in Ireland and enforce the Digital Services Act (“DSA”), Terrorist Content Online Regulation and Online Safety Code. It consist of four supervisory teams, an Investigations team and a Regulatory Operations team which help determine regulatory strategy. The User Complaints team also sits in this division and is responsible for receiving complaints against service providers for alleged infringements of the DSA. This team progresses complaints in line with relevant legislation (section 201 of the Broadcasting Act 2009, as amended), and can also transmit complaints to the European Commission, the Competition and Consumer Protection Commission (CCPC), and other DSCs across the EU as necessary. The work of the team is fast-paced and diverse. The role of Director of User Complaints, reports to the Digital Services Commissioner. Key Responsibilities Closing Date: 25th of June 2025 at 3pm
Complaints and Resolutions Officers
The Role of the Complaints & Resolutions Officer: The Complaints & Resolutions Officer isrequired to deliver impartial and independent analysis and decision making in complaints relating to legal practitioners. The Complaints & Resolutions Officer is also required to advise senior management in respect of their areas of responsibility and may be called upon to represent the organisation to external stakeholders. The Complaints & Resolutions Officers may be deployed as Inspectors and/or Case Managers. This position presents a unique opportunity for a highly motivated and experienced candidate with: Main Duties and Responsibilities: Amongst the duties assigned to the role, the Complaints & Resolutions Officer will be responsible for: Reviewing complaints against legal practitioners received by the LSRA; Determining whether complaints are admissible under the 2015 Act; Determining the nature of the complaint under the Act and managing all aspects of the processing of the complaint; Ensuring compliance with all statutory requirements in relation to the processing of complaints; Managing and facilitating the informal resolution or mediation of complaints; Determining complaints as required by the 2015 Act; Accurately recording any determination reached and the rationale behind the determination; Assisting in the management of appeals of determinations to the Review Committees established under the 2015 Act; Assisting the Complaints Committee in the investigation and progression of cases before it Assisting in the prosecution of cases referred to the Legal Practitioner’s Disciplinary Tribunal which may include giving evidence before that Tribunal; Conducting inspections as directed. Ensuring that the complainant and the legal practitioner are kept informed of the complaints process throughout. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required. Essential Criteria: Applicants must be able to demonstrate how they meet each of the following essential criteria: 1) Be a qualified legal practitioner or/and have experience of dealing with complaints against members of a professional body; 2) A track record of excellent judgement and decision making in a pressured environment and to pressing deadlines; 3) Ability to manage a personal caseload while also managing and supporting a team if required; 4) Ability to deliver to tight deadlines and to take a strategic approach in the delivery of key objectives; 5) Excellent problem solving skills; and 6) Ability to investigate complex matters using an analytical and thorough approach. Desirable Criteria: Experience in the following areas would also be considered of particular relevance: 1) Experience in mediation or informal resolution of complaints; and 2) Knowledge of the legal sector in Ireland. The position shall be remunerated at the equivalent of State Solicitor level in the Irish Civil Service. However, it should be noted that a legal qualification is not essential for the role and those that can demonstrate experience of working in a statutory investigative environment will be considered. The key capability dimension relating to effective performance in the role of Complaints & Resolutions Officer are as follows: Building Future Readiness. Evidence Informed Delivery. Leading & Empowering. Communicating and Collaborating. Principal Conditions of Service: General Appointments are on a permanent basis as a public servant as per section 25(4) of the 2015 Act, subject to the satisfactory completion of the specified probationary period. Salary The salary for the post is based on the starting point on the State Solicitor and Prosecution Solicitor Officer (PPC) scale of €40,208. The relevant scale is as follows (Pay Rates from 01 March 2025) 40,208 – 42,903 – 43,676 – 47,052 – 51,377 – 54,820 – 58,361 – 61,962 – 65,556 – 69,132 – 80,668 – 83,640 – 86,651 – 89,672 – 92,690 – 94,431 – 97,474¹ – 100,530² *Long service increments may be payable after three (LSI-1) and six (LSI-2) years of satisfactory service at the maximum of the scale. Candidates should note that different pay and conditions may apply if, prior to appointment with the Authority, the appointee is/was a serving civil or public servant Salary shall be deemed to accrue from day to day and to be payable in the appointed person’s bank account by equal instalments fortnightly in arrears by electronic funds transfer. This rate of pay may be adjusted from time to time in line with Government pay policy. Statutory deductions from salary will be made as appropriate. Annual Leave Annual Leave will be 25 working days, rising to 29 after 5 years’ service. This is exclusive of public holidays. Pension The LSRA is a Public Service Body and a relevant authority for the Single Public Service Pension Scheme (SPS). Persons employed by the LSRA will become members of the SPS. Where an employee was already a member of a pre-2013 public service pension scheme, that scheme may apply subject to certain conditions. More information in respect of the Scheme can be found on the website www.singlepensionscheme.gov.ie Probation The appointee must serve a probationary period, which normally will last for twelve months. Should the appointee’s services be satisfactory as regards health, attendance, conduct and efficiency generally during the probationary period, the appointee, on completion of the period will be finally appointed. Should the appointee’s services be unsatisfactory, the appointment may be terminated at any time during the period. The LSRA may extend the probationary period if necessary. Duties The appointee will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time.) Hours of Attendance Hours of attendance will be as fixed from time to time but will amount to on average not less than 41 hours and 15 minutes gross or 35 hours net per week. The successful candidate may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Appointees will be required to sign a mandate authorising the Department of Employment Affairs and Social Protection to pay any benefits due under the Social Welfare Acts direct to the LSRA and payment during illness will be subject to the appointee making the necessary claims Interviews The interviews for this post are likely to be held week commencing 7 July 2025 however this may be subject to change. The interviews will be in held in person in our office in Manor Street, Dublin 7. Interviews will be semi-structured in format, with candidates asked to provide examples and evidence of the capability dimension required for the role. We will endeavour to give as much notice as possible of interview dates. Candidates who do not attend for interview as scheduled, or who do not furnish such evidence as required in regard to any matter relevant to their application, will have no further claim to consideration in this process. Candidates must produce satisfactory documentary evidence of all qualifications claimed by them, on request. Failure to produce such documentary evidence when requested may lead to disqualification from the competition and or/termination of contract. Therefore it is advised that you have this documentation available to you when making your application. Any candidate who supplies false or misleading information in their application will be disqualified. Panel The LSRA aims to establish a panel of the successful candidates for the role of Complaints & Resolutions Officer in order of merit. Should future vacancies arise for the role of Complaints & Resolutions Officer these may be offered to those on the panel in order of merit. Any panel created will expire after a designated period from its establishment (usually twelve months), or when it has been exhausted, whichever is sooner. The LSRA may decide to limit the number to be placed on any such panel. Qualification and placement on a panel is not a guarantee of appointment to a position. Candidates not appointed at the expiry of the panel will have no claim to a position thereafter because of having been on the panel. More detailed information regarding establishment of a panel (if any), duration of any such panel and placement on the panel will be provided to successful candidates. If you are placed on a panel, and are subsequently offered an assignment, you must be available to take up the post as offered. Vacancies may need to be filled with immediate effect and therefore if you are not contactable, the LSRA will immediately move on to the next available candidate. Health and Character References Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must also be of good character. Those under consideration for a position will be required to complete a health and character declaration. Please be assured that we will only contact referees should you come under consideration after the preliminary interview stage. Please note, that should you be successful at interview, we will require a reference from your current employer or most recent employer. Referees should be able to provide relatively recent information on your performance, character and behaviour in a work context. Canvassing Candidates should be aware that any attempts to enlist support for their application through any person except as a referee named on the application forms will result in their application being disqualified. Equal Opportunities Employer The Legal Services Regulatory Authority is committed to equality of opportunity in employment and welcomes applicants irrespective of disability, gender, race, age, religious belief / political opinion or sexual orientation. All applications for employment are considered on the basis of merit. Security Clearance Some posts within the LSRA may require security clearance and will require completion of a form for Garda vetting purposes. In the event of conflicts of interest, candidates may not be considered for certain posts. Eligibility Eligible Candidates must: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (c) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or (d) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (e) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa To qualify candidates must meet one of the citizenship criteria above by the date of any job offer.
Assistant Staff Officer
THE IDEAL CANDIDATE SHALL In the context of key duties and responsibilities for the post of Assistant Staff Officer, the ideal candidate will demonstrate the following knowledge, skills and competencies: • knowledge and understanding of the structure and functions of local government and current issues it faces; • understanding of the role of Assistant Staff Officer within Dublin City Council and their role in delivery of business objectives; • relevant administrative experience including delivery of business objectives, preparation of reports and correspondence and operating ICT systems; • experience and competency in the implementation of high quality customer service and standards; • an openness and responsiveness to change; • ability to maintain positive, productive and beneficial working relationships; • ability to plan, allocate and supervise the work of staff and other resources to achieve corporate objectives; • understanding of the relevance of and have previously demonstrated a strong team ethic of co- operation and mutual support to ensure delivery of business objectives; • self- motivation and proactiveness with the ability to work on own initiative; • strong interpersonal and communication skills and be capable of representing the Council in a professional and credible manner with all stakeholders; and • awareness of Health and Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace. QUALIFICATIONS CHARACTER: Each candidate shall be of good character. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, TRAINING, EXPERIENCE, ETC.: CANDIDATES ELIGIBLE UNDER OPEN COMPETITION - PANEL B Each candidate must, on the latest date for receipt of completed applications:- (a) (i) have obtained at least a Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following : Mathematics, Accounting, Business Organisation or Economics, and ii) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examinations (or two subjects if Irish and/or one of the following in included: Mathematics, Accounting, Business Organisation or Economics) or (b) have obtained a comparable standard in an equivalent examination, or (c) hold a third level qualification of at least degree standard. CANDIDATES ELIGIBLE UNDER CATEGORY – PANEL B ARE REQUIRED TO UPLOAD A COPY OF THE QUALIFICATION SELECTED ABOVE WITH YOUR ONLINE APPLICATION. CANDIDATES ELIGIBLE UNDER CONFINED COMPETITION - PANELS A AND C (a) be a serving employee in a local authority, or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post. DUTIES The duties of the post include, but are not limited to, the following: - • To support the line manager to ensure the section or department work programme is implemented to deliver on the Council’s corporate and operational plans. • To communicate and liaise effectively with customers, colleagues, supervisors and line managers in other sections in relation to operational matters relevant to their section or area of work. • Responsibility for preparation of reports, correspondence and other documents as necessary. • To provide assistance and support in the delivery of projects as required. • To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner. • To support the line manager to communicate, implement and manage all change management initiatives within the relevant area of responsibility. • To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required. • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate. • To comply with Health and Safety legislative requirements, policies and procedures and safe systems of work. • To deputise for the line manager or equivalent as required. • To carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making; • To carry out such other duties as may be assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council. The duties of the post are to give to the local authority and to (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. SALARY The salary scale for the position of Assistant Staff Officer is; €35,260; €37,366; €40,355; €42,318; €44,035; €45,696; €47,938; €49,560; €51,210; (Maximum); €52,768 (1st LSI) (after 3 years satisfactory service on the Maximum); €54,367 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving public service employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Under the Public Service Stability Agreement 2013, the working hours for newly appointed/promoted staff are 35 hours per week. All applicants must refer to the Additional Candidate Information Booklet which can be found at https://careers.dublincity.ie for additional relevant information pertaining to the salary scale and the recruitment process. PARTICULARS OF POSITION (a) The post is permanent, whole time and pensionable. (b) Dublin City Council reserves the right to, at any time, assign an employee to any Department now or in the future. (c) A period of one year’s probation applies where a person is permanently appointed to Dublin City. Council. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Training Officer
Position Description The Senior Training Officer - Plant Operations, will work as part of the GT Power Academy team and play a crucial role in plant operations training material design, maintenance, and delivery of power plant operations related training services to the Generation business. This role requires operational knowledge and experience of power plant systems and machinery to train our current and future plant operators. The role will involve delivering training that follows our externally accredited training program and conduct assessments on students for both theory, student on the job assignments and student practical demonstrations. The Senior Training Officer - Plant Operations will possess the capability and competence to deliver plant operations training in a formal classroom setting and on the field. This role will ensure the business has suitably trained operators developing the correct current and future capability required for operating our conventional thermal and combustion turbine assets. This position will work as part of the GT Power Academy team and work with other trainers, training providers and support functions. Key Responsibilities Salary €57,900 to €68,150 per annum CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
