Customer Service jobs in Dublin
Sort by: relevance | dateSenior Dietitian
Senior Dietitian · Indefinite duration (permanent) contract · 0.5WTE (17.5 hours) · H.S.E. funded contracts · Based in Harold’s Cross, Blackrock Hospice or Wicklow Hospice The Senior Dietitian will: · Provide a specialist dietetic service specifically for clients of Our Lady’s Hospice & Care services in the areas of palliative care and/or Care of the Older Person. · Be a resource and provide expert opinion, advice and guidance to dietetic colleagues and other health care professionals within the areas of palliative care and/or care of the older person · Be a part of the OLH&CS Dietetic department and will be supported by the dietetic manager and team working across all OLH&CS sites. Essential Requirements Qualifications: · BSc Human Nutrition & Dietetics or · Hold a comparable qualification recognised by the Dietitians Registration Board at CORU · Maintain live annual registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU. · Full driving license Experience: · At least three years relevant Senior Dietitian grade experience. · Clinical experience in the management of Enteral Nutrition · Evidence of continuing professional development Desirable Requirements Qualifications: · Postgraduate education in a Dietetic or Healthcare related topic Experience: · Clinical experience in the management of Parenteral Nutrition Relevant previous dietetic experience in any of the following areas: · Palliative Care · Care of the Older Person · Neurology · Oncology/ Haematology · Or services for people with life limiting conditions · Previous research/clinical audit related to palliative care or care of the older person. Informal enquiries for this position are most welcome . Please contact Marie Hannon | Dietitian Manager | 00 353 1 4068720 | mhannon@olh.ie A detailed Job Description and Person Specification for this position is available below or from the HR department | 01-4912594 | hr@olh.ie Latest date for receipt of applications is 12.00pm on Friday 11th July 2025
Deputy Social Care Manager Childrens Residential Services, Glenview
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: •Child Protection and Welfare •Parenting, Family Support and Early Help Services •Alternative Care •Birth Information & Tracing and Adoption •Tusla Education Support Services (TESS) •Children’s Service Regulation •Counselling and Therapeutic Supports Further information is available on www.tusla.ie Purpose of Role The policy of the Child and Family Agency to enable children to live with their own families wherever possible and to support parents where necessary in fulfilling that role. In circumstances where this is not possible, Residential Care incl. Special Care remains a valuable option for children who cannot be cared for at home. To work as part of a team to provide a safe, caring environment for resident young people with the primary aim of providing the intervention necessary to address the issues that are preventing them from living at home, in foster care or in Community Based Centres in the case of Special Care Interventions. To do so up to a point to be determined by their age, need or development, whereby circumstances are such that it becomes more feasible to help prepare them to live independently with the support of our aftercare services. Job Objectives Main Duties and Responsibilities Management: •To create and maintain a safe, caring and stable environment for the young people placed in the centre •To manage the centre in accordance with Child and Family Agency policies, guidelines and protocols and with the regulations made by the Minister for Health and Children under the Child Care Act 1991 and other relevant legislation. •To ensure that Care and Placement Plans are in place, agreed, implemented and monitored regularly in respect of every young person placed in the centre. •To promote the rights and responsibilities of each young person in the centre. •To comply with the Child and Family Agency Admissions and Discharge Policy. •To participate in on-going planning and strategic development of Child and Family Agency Children’s Residential Centres. •To ensure the appropriate use of resources within the centre. •To consult with young people placed in the centre, their families, centre staff and external stakeholders as appropriate. •To provide such reports, statistics to the Social Care Manager (or other specified person) as required. •To ensure that the maintenance and upkeep of the centre, its furniture, vehicle and equipment. •To adhere to Fire Safety Requirements as specified by the local fire safety authority and the Child and Family Agency Fire Safety Officer. •To ensure compliance in the unit with the provisions of the Health, Safety and Welfare at Work Act, (1989) and other relevant legislation. •To provide an on call service for the centre and / or for the Child and Family Agency Children’s Residential Centres on a rota basis. •Such other duties as may be assigned from time to time by the Social Care Manager (or other specified person) to include working shifts where rostered staff are not available. •To engage in age-appropriate play and other activities with each child/young person within the centre as required. •To engage in physical intervention and / or restraint which is in keeping with local policies and procedures. Financial Management: •To manage the budget for the centre, in compliance with approved budgetary procedures, and to ensure that optimum benefit is achieved from available resources. •To ensure that expenditure in the centre is controlled within agreed cash limits and in compliance with approved procedures. •To maintain such records as are required by the Child and Family Agency, or the Minister for Children to ensure that such records are at all times available for inspection by an authorised officer. •To ensure that appropriate financial information for the unit is provided to the Social Care Manager (or other specified person) Staff Management: •To manage and supervise staff in the centre. •To arrange the duty roster and manage the designated staff resources, ensuring that staff levels and skill mix are appropriate and within the resource allocation. •To identify in consultation with the Social Care Manager the training and development requirements for the centre. •To maintain staff records within guidelines laid down by the Child and Family Agency and the Department of Children. •To participate in relevant professional development and training programmes. •To attend and participate fully in professional supervision with Social Care Manager Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Please refer to the Candidate Information pack attached to this campaign for full and further detail. Skills Requirement Applicants must by the closing date of application have the following: -Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU. or -Hold a CORU approved Social Care Worker qualification and have applied for CORU registration (evidence of application will be necessary) (https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/) - Bachelor of Arts (Honours) in Social Care Practice, Atlantic Technological University - Bachelor of Arts (Honours) in Applied Social Care, Atlantic Technological University - Bachelor of Arts in Applied Social Care, Atlantic Technological University - Bachelor of Arts (Honours) in Social Care Practice, Institute of Technology, Sligo - Bachelor of Arts (Honours) in Applied Social Care, Galway-Mayo Institute of Technology - Bachelor of Arts in Applied Social Care, Galway-Mayo Institute of Technology - Bachelor of Arts (Honours) in Social Care, Dundalk Institute of Technology - Bachelor of Arts in Social Care, Munster Technological University - Bachelor of Arts in Social Care, Institute of Technology, Tralee - Honours Bachelor of Arts (Social Care), National University of Ireland, Galway - Bachelor of Arts in Applied Social Studies (Professional Social Care), Quality and Qualifications Ireland, delivered by Carlow College, St. Patrick’s - Bachelor of Arts in Social Care, Quality and Qualifications Ireland, delivered by The Open Training College - Bachelor of Arts (Honours) in Professional Social Care Practice, South East Technological University - Bachelor of Arts in Professional Social Care Practice, South East Technological University - Bachelor of Arts (Honours) in Applied Social Studies in Professional Social Care, South East Technological University - Bachelor of Arts in Applied Social Studies in Professional Social Care, South East Technological University - Bachelor of Arts (Honours) in Social Care Practice, South East Technological University - Bachelor of Arts in Applied Social Care, South East Technological University - Bachelor of Arts (Honours) in Professional Social Care Practice, Institute of Technology, Carlow - Bachelor of Arts in Professional Social Care Practice, Institute of Technology, Carlow - Bachelor of Arts (Honours) in Applied Social Studies in Professional Social Care, Institute of Technology, Carlow - Bachelor of Arts in Applied Social Studies in Professional Social Care, Institute of Technology, Carlow - Bachelor of Arts (Honours) in Social Care Practice, Waterford Institute of Technology - Bachelor of Arts in Applied Social Care, Waterford Institute of Technology - Bachelor of Arts in Applied Social Studies in Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Applied Social Studies in Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Social Care, Technological University Dublin - Bachelor of Arts in Applied Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Applied Social Care, Technological University Dublin - Bachelor of Arts in Applied Social Studies in Social Care, Institute of Technology, Blanchardstown - Bachelor of Arts (Honours) in Applied Social Studies in Social Care, Institute of Technology, Blanchardstown - Bachelor of Arts in Social Care, Dublin Institute of Technology - Bachelor of Arts (Honours) in Social Care Practice, Institute of Technology, Tallaght - Bachelor of Arts in Social Care Practice, Institute of Technology, Tallaght - Bachelor of Arts in Applied Social Care, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Applied Social Studies in Social Care, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts (Honours) in Social Care Practice, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Social Care Work, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts (Honours) in Social Care Work, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Applied Social Care, Athlone Institute of Technology - Bachelor of Arts in Applied Social Studies in Social Care, Athlone Institute of Technology - Bachelor of Arts (Honours) in Social Care Practice, Athlone Institute of Technology - Bachelor of Arts in Social Care Work, Limerick Institute of Technology - Bachelor of Arts (Honours) in Social Care Work, Limerick Institute of Technology or Be eligible for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application will be necessary) And A minimum of 3 years’ experience of working in a Social Care Grade in a Children’s Residential Centre as relevant to the role. And -Have the requisite knowledge and ability (including a high standard of suitability and ability) for the proper discharge of the duties of office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s): Deputy Social Care Manager Glenview Candidate Information Pack June 2025.pdf
Project Manager | Education And Practice
Project manager – Education and Practice · 0.8 WTE · Specified Purpose Contract (Approx. 1 year) · Based in Harold’s Cross This is an exciting new role within AIIHPC to support the Programme Manager Education and Practice to advance the AIIHPC‘s key strategic role within the hospice and palliative care sector environment across two jurisdictions (Republic of Ireland and Northern Ireland) in line with AIIHPC’s aims of ensuring excellent palliative care is available for everyone at the right time and place across the island of Ireland. The Project Manager – Education and Practice will support AIIHPC’s member organisations and key stakeholders with developing innovative and engaging palliative care education across undergraduate, postgraduate and continuing professional development programmes targeted at health and social care professionals, along with education resources targeted at the wider public. The post holder will support a range of education programmes including the re-established AIIHPC’s Education Network and Hospice Education Providers Network and the review and update of the Palliative Care Competence Framework. The post holder will also support practice-based programmes including quality improvement initiatives and Communities of Practice targeted at specialist palliative care. Essential Criteria: Experience: · A minimum of 3 years project management experience within the last 5 years within healthcare · Experience of working in partnership with multiple agencies and with multidisciplinary teams · Experience of supporting the delivery projects and initiatives within Qualification: · Degree level qualification Core competencies: · Excellent organisational skills · Team building and influencing skills including ability to manage conflict · Excellent interpersonal skills and high standards of verbal and written communication · Excellent Microsoft office ICT skills including CRM systems Transport: · Hold a current full driving license and have access to a form of transport in order to fulfil the functions of the post Desirable Criteria: Experience: · A good understanding of palliative, end-of-life care and bereavement care · Experience in developing content for websites · Experience of facilitating webinars/ online meetings · Experience of working within an education / practice development role within health care Qualifications: · Formal project management qualification Core Competencies: · Experience in tracking and monitoring finances and Key Performance Indicators (KPIs) Please note that applicants require the necessary permits to work in Republic of Ireland. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Melanie Nugent| Programme Manager – Education & Practice| 0044 7949 554981| mnugent@aiihpc.org Please note the interview date for the post has been set for Wednesday 23 July 2025 Latest date for receipt of applications is 12 PM on Friday 11thJuly 2025.
Programme Manager Policy And Engagement
Programme Manager Policy and Engagement · 1.0WTE (35 hours) · Specified Purpose Contract (Approx. 1 year) · Based in Harold’s Cross The Programme Manager - Policy and Engagement is a senior post within AIIHPC supporting the AIIHPC CEO to advance AIIHPC‘s key strategic role within the hospice and palliative care environment across the two jurisdictions (Republic of Ireland and Northern Ireland) in line with AIIHPC’s aims of ensuring excellent palliative care is available for everyone at the right time and place across the island of Ireland. The Programme Manager of Policy and Engagement supports AIIHPC’s member organisations and key stakeholders in engaging with policy developments and leading on engaging with key audiences including members of the public. The role leads on ensuring meaningfully engagement with AIIHPC’s Voices4Care Volunteer Group, AIIHPC’s annual raising awareness campaign of palliative care, ‘Palliative Care Week’ and leads on the Community of Practice for Specialist Palliative Care Volunteer Managers. Reporting to AIIHPC’s CEO, the post-holder will focus on strategic implementation and operational issues facilitating the AIIHPC Policy and Engagement work programme. The post-holder will work collaboratively as part of the AIIHPC team. Essential Criteria: Qualification: · Degree level qualification in one of the following: business, public policy, public administration, social science, communication or education disciplines Experience: · A minimum of 3 year’s managerial or leadership experience within the last 5 years in a medium to large organisation or national body · Experience of working in partnership cross- agency and/or cross sectoral working · Experience in working at a senior level in multidisciplinary teams · Experience of leading and managing cross boundary Core competencies: · Strong leadership and excellent interpersonal and general communication skills · Team building and influencing skills · Proven record of delivery and innovation · Strong IT skills including; Word, PowerPoint, Excel and related systems · Ability to evaluate information and judge situations with political acumen Transport: · Hold a current full driving license and have access to a form of transport to allow them to undertake the functions of the post Desirable Criteria: Experience: · Experience of support service user carer engagement groups / structures (PPI) · A good understanding of palliative and end-of-life care · Experience of policy development / influencing within health care Qualifications: · Masters level qualification in related area Project management qualification Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Karen Charnley| CEO, AIIHPC | 00353 14912948| kcharnley@aiihpc.org A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Please note the interview date for the post has been set for Monday 21 July 2025 Latest date for receipt of applications is 12 PM on Friday 11thJuly 2025.
HR Administrator
SALARY SCALE: Department of Health & Children consolidated pay scales (01/03/2025) apply per annum pro rata: Grade IV | €35,265 - €51,206 (LSI’s €52,768 & € 54,370) This position is funded by the H.S.E. The successful candidate’s salary will be calculated strictly on the number of years of relevant/comparable experience, i.e. each year of relevant/comparable experience will decide the point at which your salary will be between the 1st and last point of the pay scale above. For any salary queries please contact the HR department on: 01-491 25 94. PENSION SCHEME For HSE funded contracts there is mandatory enrolment in the appropriate Public Sector pension scheme. HOLIDAYS: 27 days per annum pro rata HEALTH A candidate for and any person holding the post must be fully competent and capable of undertaking the duties attached to the post and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirements as to health, the successful candidate,before being appointed, shall undergo a pre-employment medical. CHARACTER A candidate for and any person holding the office must be of good character. HOURS OF WORK 17.5 hours per week. Details of starting and finishing times, which may vary in accordance with Hospice needs, will be notified to you by your Head of Department/Deputy. There will be times when you will be required to work outside ofthe normal office hours. WORKING WEEK Will be determined by the needs of the department. LOCATION This position is based in Harrold’s Cross however, Our Lady’s Hospice & Care Services (OLH&CS) currently operates across three sites; Harold’s Cross, Blackrock and Wicklow. In the interest of patient care and changing needs, candidates are required to be completely flexible and are obliged to carry out duties in any department or location of the Hospice or associated locations when required to do so by the Chief Executive Officer. ETHICAL CODE The post holder is requested to respect the special charism, ethos and tradition of OLH&CS and to observe and comply with its general policies, procedures and regulations. CONFIDENTIALITY You will have access to various types of records/information in the course of your work. Such records and information are strictly confidential and unless acting on the instruction of an authorised person, on no account must information concerning staff,patients or other Hospital business be divulged or discussed except in the performance of normal duty. In addition, records may never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. GARDA VETTING Legislation has been introduced for the provision of Garda Vetting in respect of candidates for employment in areas of the Health Services, where it is envisaged that potential employees would have substantial access to children or vulnerable adults. The successful candidate will be required to satisfactorily complete the Garda Vetting process prior to an appointment being made. JOB PURPOSE The successful candidate will work closely with the HR Team in providing administrative and clerical support and will play a vital role in the day-to day running of the operational requirements as a key point of contact. The successful candidate will have the knowledge and experience to deal with queries as they arise and will be expected to problem solve in areas of work and develop solutions in a timely manner. Exceptional written and oral skills are required as well as the ability to multi-task. Good organisational and time management skills are also required. MAIN DUTIES AND RESPONSIBILITIES • First point of contact for all queries to the HR department • Answer queries in a timely and professional manner or allocate to appropriate member of the HR team in a timely manner. • To record, maintain and monitor all employees’ forms and details in SAP (SAP refers to OLH&CS Integrated Time Management, Payroll and HR System). • Provide SAP support to Line Managers. • Compile HR related data and reports as required. • To liaise with Payroll on any SAP updates in payroll (e.g. starters/leavers/changers) and with external SAP support providers as required. • To organise and schedule the department’s appointments / diary. • Procurement Officer for the HR department, maintaining records and liaising with external vendors to ensure the smooth day-to-day running of all the equipment in the department. • To ensure that HR filing and records are accurately maintained and stored in a safe and confidential manner. • Provide SAP support to Line Managers. • Receipt of medical certificates, recording of information and notification to salaries department, Occupational Health and, depending on the nature of the illness, Risk Management. • Administer leave types such as maternity, parental, paternity, carers leave • Develop/maintain leave related HR policies • Provide support to the Paper Light project associated with employee files. • To conduct research with external parties regarding HR queries as requested by Senior HR Partners and Director of HR & Training. • To conduct all communications in a professional, efficient and courteous manner. • To liaise with Heads of Departments and external agencies on behalf of the HR department, as appropriate. • To facilitate meetings by arranging venues, circulating information to appropriate personnel, provision of refreshments etc. and to attend meetings and take minutes of meetings in the HR Department as requested. • Administrative support to the Director of HR and to the HR Department • Any ad hoc duties associated with the role and other duties as may be assigned to the post holder from time to time and shall include deputising for other clerical/administration staff, when required, and such duties as may be assigned to him/her in relation to any other area of the Hospice complex. General | role specific • Work closely with other members of the HR team in the overall development of the HR Function. • Ensure that all duties are conducted in a professional and confidential manner. • Lead and contribute to strategic and operational organisation projects and initiatives. Self-Development • To be aware of current developments and issues in Human Resources by reading current literature and keeping abreast of new developments, attending seminars, lectures and courses when possible and as appropriate in consultation with your Head of Department. • To assume responsibility for your own professional development and safe work practice. • To ensure a safe environment for himself/herself, colleagues and visitors. Professional • To present and act in a professional manner at all times and ensure colleagues do likewise. General • Have an excellent knowledge of and adhere to OLH&CS policies, practices and procedures at all times. • Ensure confidentiality in all matters of information obtained during the course of employment. • Keep up-to-date with developments of professional practices and all other relevant matters to ensure maintenance of knowledge and skill base. • To work in a safe manner with due care and attention to safety of self and other authorised persons in the workplace. • Maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005: in that respect report any accidents / near misses and document according to policy. • Provide cross cover for other areas when required and such duties as required. • To effectively and efficiently use information technology for the role in a manner which integrates well with systems throughout the Hospice The duties and responsibilities detailed above reflect the present service requirements and are not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to the post holder from time to time and to contribute to the development of the post while in office. This job description will be subject to review in the light of changing circumstances. This job description is not intended to be exhaustive but should be regarded as providing guidelines within which individuals work. Criteria Essential Qualifications (a) Eligible applicants will be those who on the closing date for the competition: (i) have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination OR (ii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction OR (iii) Hold a comparable and relevant third level qualification of at least level 5 on the National Qualifications Framework maintained by Qualifications and Quality Ireland,(QQI). Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. AND (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. HR qualification Experience Minimum of 1 years previous administration / clerical experience. Excellent office-based communications skills including phone, email, letter writing and notetaking, and be able to communicate effectively in a clear and concise manner. Microsoft Packages. Excellent Customer Services skills. A flexible approach to carrying out the duties of the post including providing efficient general administrative support to the designated area.
Senior Manager SSC Service Management
Glanbia Senior Manager SSC Service Management Overview This role connects the SSC (Shared Services Organization with BPO partner(s) and to internal customers across the Business Units. The role ensures service excellence through ensuring BPO contractual obligations are met, stakeholders needs are identified and responded to, and performance is continuously improved. This role works alongside the SSC Functional Leads to deliver seamless services to the organization. For the SSC Services Organization this role owns the design, operation and continuous improvement of the overall governance model, service delivery SLAs/KPIs, BPO vendor management including contract & change management, service catalogue and recharge model to the business and embedding a Global Process Ownership (GPO) model across the business. Key Elements of the Role Where and how you will work The opportunity will be based in Citywest, Dublin 24 with a requirement to be onsite each week with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.
Technical Lead, EBS Customer & Staff-assisted Channels
Technical Lead - EBS Customer & Staff-Assisted Channels, Dublin Apply now » Date: 18 Jun 2025 Location: Dublin, IE, IE Company: Allied Irish Bank Location/Office Policy : Central Park, Dublin / Hybrid If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Tim, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Wednesday the 9th of July 2025 Job Segment: Recruiting, Software Engineer, Mortgage, Bank, Banking, Human Resources, Engineering, Finance Apply now »
Dskww/ / Clinical Nurse Manager II, Disability Services
Please note: Informal Enquiries: We welcome enquiries about the role. For further information about the role, please contact; Name: Anne Hughes-Kazibwe Grade: General Manager Email: anne.hughes-kazibwe@hse.ie Phone: 087 659 4886 Purpose of Post: The purpose of this post the Liaison Nurse will work within the inter-disciplinary team assigned to the 0-18 years Children’s Disability Network Team. They will be providing a service to children with complex disability needs. Delivering on clinical leadership, quality assurance and resource management. The main responsibilities include: providing nursing support to children active in the CDNT, while working within an Interdisciplinary Team, involvement in and espousing a Family Centred Practice approach through the development of Individual family support plans, Taking a lead in liaison with acute hospitals and other service providers for children accessing supports across a number of services. Leading the development and delivery of training and education to families and others. The HSE Dublin and Midlands serves a population of circa 1,077,639 providing health and social care services to communities living within Dublin West, Dublin South-West, Dublin South City, Laois, Longford, Offaly, Kildare, West Wicklow and Westmeath. Currently, approximately 30k staff work within the HSE Dublin and Midlands Region providing key health and social care services with a budget of €3 billion. The region has 4 Integrated Health Areas, serving a population of around 300,000 and take account of local geographies, population size, needs and services. The IHA areas are HSE Dublin South City and West, HSE Dublin South West, HSE Kildare and West Wicklow and HSE Midlands and the Integrated Healthcare Managers are in post since October 2024. IHAs bring together both acute and community services as well as other non-HSE providers and are crucial to supporting and enabling integrated care. Within the 4 Integrated Health Areas there are 9 acute hospital (model 4s and 3s, mix of statutory and voluntary providers) delivering a full range of acute hospital, women and children’s services, in addition to specialised radiation and oncology care. There are also 6 integrated care hubs/csts and 20 Community Health Networks who together will serve the population health needs of our area. The reform programme for HSE Dublin and Midlands provides an opportunity to shape the future of health and social care in a rapidly changing environment and to continue to implement safer better health care through integrated services. Health Regions will be the primary service coordination and delivery units for the vast majority of health and social care services provided across Ireland. They will provide the governance and organisational arrangements to enable planning, management and delivery of care for people and for communities across their region.
Head Of Customer Base Management, Strategy & Programmes
Head of Customer Base Management - Strategy & Programmes, Dublin Apply now » Date: 16 Jun 2025 Location: Dublin, IE, IE Company: Allied Irish Bank Head of Customer Base Management Strategy and Programmes – CRM, Base Management and Marketing, Dublin. Location/Office Policy: Molesworth Street/Hybrid AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : 7th of July 2025. Job Segment: Marketing Manager, Recruiting, CRM, Bank, Banking, Marketing, Human Resources, Technology, Finance Apply now »
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 096788 Vacancy Type : Permanent Post Date : 14-Jun-2025 Close Date : 28-Jun-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing `best in class¿ customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving environment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a permanent role based in Blackrock Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
