Staff Officer
The Housing Agency is a government body working with the Department of Housing, Local Government and Heritage, Local Authorities and Approved Housing Bodies (AHBs) in the delivery of housing and housing services. The Agency’s vision is to achieve an integrated housing system, meeting the nation’s housing needs and promoting sustainable communities. It does this by providing evidence-based housing insights and data that inform thinking and policy making; by working with others to enable the delivery of housing solutions and implement programmes and actions in Government housing policy; and by equipping itself and its stakeholders with the capacity required to respond quickly and effectively to challenges in the housing system. The Agency’s work to deliver sustainable and affordable housing for all is framed under three broad themes: • Being a centre for housing knowledge; • Bridging housing supply and demand; and • Building capacity for housing. We provide a broad range of services including: • Assisting local authorities with all aspects of their housing function • Supporting affordable housing initiatives including cost rental and affordable purchase schemes • Housing acquisitions and property sourcing for social housing • Managing the Croí Cónaithe Fund • Technical advice and supports to local authorities and AHBs regarding capital construction and refurbishment projects and procurement • Financial appraisals of AHB funding applications • Co-ordination of the Housing First initiative • Mortgage to Rent • Research, financial analysis and policy advice • Pyrite Remediation and the Defective Concrete Block Schemes • Land development and management • Loan Underwriting • Housing practitioner training and information • National Housing Strategy for Disabled People The Housing Agency is now seeking applications for a Staff Officer IT – Grade V vacancy on a permanent basis. This post is based in our offices in Dublin 2. The Housing Agency operate a Blended Working Policy. Main Duties • Promote the effective use of ICT to support the business of the organisation. Collaborate with other departments to understand IT needs and requirements. • Provide frontline IT support and training to members of the organisation - explaining complex technical information to a non-technical audience. • Train employees to use software and hardware; troubleshoot issues and provide technical support when needed. • Support end users to maximize their use of the systems in place in the organisation. • Communicate effectively and confidently with end users and senior management. • Helpdesk ticket management - track and update relevant service requests. Ensure ICT issues are resolved or escalated to the proper resources to resolve in a timely manner with minimum disruption to the operational business areas. • Participate in the development and roll out of ICT policies as required; ensuring that all IT security policies and procedures are adhered to. Ensure all ICT security policies and procedures are followed, maintained, and implemented correctly on servers and systems. • Manage cloud resources. • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs. • Ensure data backups are made on a regular basis. • Install and upgrade PCs, laptops, network printers, and IoT devices. • Asset Tagging • Help ensure that the organisation operates the best security practices such as MFA, digital signing, device encryption, mobile device management, and network monitoring. • Document IT systems, configurations, and procedures for knowledge sharing and training. • Test and evaluate new hardware and software to determine if they are suitable for the organisation. • Keep up to date with advancements in computing technology and recommend upgrades or changes as necessary. • Other duties as assigned by the Director or Chief Executive Personal/Educational Requirements • A relevant bachelor’s degree in IT or equivalent or a minimum of three year’s relevant IT experience. • Good working knowledge of Microsoft products i.e. Windows 11, Server 2019/2022, creation and administration of user accounts, Microsoft 365, Teams, SharePoint, OneDrive, Intune etc. Software installation, configuration, and lifecycle update management. Competencies • Communication and Interpersonal Skills - Tailors communications to effectively reach an audience. Is assertive and professional when dealing with challenging issues • Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. • Delivery of Results – Manages and progresses multiple projects and work activities successfully • Decision Making - Exercises good judgment, makes well informed decisions in a timely manner; consults with others as appropriate before implementing decisions • Planning and Organising - Contributes to the development of operational plans, ensures plans are fully implemented, and monitors progress to operational objectives • Specialist Knowledge - Strong knowledge of Microsoft Office apps, software installation, support, configuration, and lifecycle update management, web technologies and best practice IT policies and procedures. Salary Scale – Staff Officer – Grade VI LA Scales €48,089 - €49,561 - €51,039 - €52,537 - €54,047 LSI 1 - €55,806 LSI 2 - €57,572 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant. Eligibility to compete: Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. To qualify candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa
Security Support Administrator
Responsibilities:
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. We are as flexible as you are. We have different shifts to suit your lifestyle. Come and speak to us to see what we can offer you. This may be your next career move! As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
Digital Sales Representative
About the job This position is needed to play a key role in further growing the business. As a Digital Sales Representative, you will be responsible for driving net new revenue through customer acquisition, value / solution selling, and closing deals across all segments throughout EMEA. Responsibilities Twilio is looking for a Digital Sales Representative who lives the Twilio Magic, is passionate about working with customers, and has experience in selling and closing in the cloud communications platform market. In this role, you’ll: Location This role will be remote and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
General Operators & Team Leaders
Reporting to: Landscapes Contracts Managers This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Duties Include: General Operative:- Training & Development: At SAP Landscapes, we believe that our most important asset is our people. That is why we like to promote from within and develop employees to progress further in their career. As a General Operative you have the potential to become a 2nd in crew and subsequently a foreperson, through consistent training & development.
Communications Officer With Irish Language Fluency
Purpose of the Teaching Council The Teaching Council is the regulator of the teaching profession in Ireland. It is dedicated to promoting and regulating excellence in the teaching profession. The Teaching Council are currently seeking to appoint a Communications Officer at Clerical Officer level with fluent Irish language. Location Teaching Council, Block A, Maynooth Business Campus, Maynooth, Co. Kildare (Blended working arrangements are available in accordance with the Teaching Council’s Blended Working Protocols). Job Type Permanent Contract Job Description Clerical Officers (CO) play a vital part in supervising and delivering a range of services on behalf of the Council. COs will work in a sub-section within the main organisational structure of Registration; Initial Teachers' Education & Induction; Teachers’ Learning & Research; Professional Standards (Fitness to Teach); Corporate Services; Communications; Human Resources; and Finance. Role and Purpose The Communications team is responsible for communicating the work of the Teaching Council to the public through our website, media releases, social media channels, stakeholder engagement, and other appropriate fora. The team also manages all media queries and parliamentary questions, delivers internal communications to ensure staff are fully informed on key Teaching Council activities, and provides strategic communications oversight for the Council. The role will suit a creative digital communications professional, with excellent writing skills who is keen to work in a collaborative, busy and dynamic communications environment. The Clerical Officer must have fluent Irish both written and oral. The Communications team works with a third-party provider to provide design services. We also work with a third-party translating company to ensure we meet our obligations under the Official Languages Act. Key Responsibilities The appointed Clerical Officer will report to the Communications Manager. The following outlines the type of work that the officer may be required to undertake: o General administration duties e.g. dealing with queries, documentation, input of information, answering/ making telephone and reception cover. o Working as part of the communication team and delivering services. o Support the Executive Officer to implement the Communications strategy. o Plan and organise stakeholder events. o Attend events on behalf of the Council to promote teaching as a career. o Ensure that the Council adheres to its obligations under the Official Languages Act. Plan and promote key projects and updates, and drive engaged, relevant traffic through digital marketing and communications. o Continually monitor and develop the website to provide trusted, engaging, informative, and accessible content that is up to date, and work with staff to develop content. o Assist with managing the social media content calendar and posting schedule. o Evaluate opportunities to run digital campaigns; set up, monitor, and report on paid digital advertising. o Ensure the Teaching Council brand identity guidelines are adhered to internally and externally while ensuring accessibility in all content across a range of devices. o Perform all duties when requested through the medium of the Irish Language. Person Specification Essential: o Fluency in the Irish Language. o Excellent written and verbal communication with a high level of attention to detail. o Proficiency in Microsoft Word, Excel and Outlook. o Ability to work independently and as part of a team. o Good organisational skills with a focus on outcomes and deadlines and a proven ability to manage a complex workload. o Self-starter with initiative and drive, energy and enthusiasm, an ability to work independently, to think creatively and identify opportunities. o Be dependable and have an adaptable attitude to work and receiving constructive feedback. Desirable: o A third level qualification or experience in any related discipline to communications. o Ability to create visual content – graphics and/or video. o Experience of using Adobe photoshop (or similar) and in-design. o Knowledge of up-to-date digital best practice, and an innovative and creative approach to designing, delivering, and publishing digital content. Candidate Assessment Criteria Candidates will be assessed based on the job description outlined above, evidence of meeting the requirements set out above and the competency framework for Clerical Officer grade staff shown below. Teamwork o Shows respect for colleagues and co-workers. o Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate. o Offers own ideas and perspectives. o Understands own role in the team, making every effort to play his/her part. Information Management/Processing o Approaches and delivers all work in a thorough and organised manner. o Follows procedures and protocols, understanding their value and the rationale behind them. o Keeps high quality records that are easy for others to understand. o Draws appropriate conclusions from information. o Suggests new ways of doing things better and more efficiently. o Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc Delivery of Results o Takes responsibility for work and sees it through to the appropriate next level. o Completes work in a timely manner. o Adapts quickly to new ways of doing things. o Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. o Writes with correct grammar and spelling and draws reasonable conclusions from written instructions. o Identifies and appreciates the urgency and importance of different tasks. o Demonstrates initiative and flexibility in ensuring work is delivered. o Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Customer Service & Communication Skills o Actively listens to others and tries to understand their perspectives/ requirements/ needs. o Understands the steps or processes that customers must go through and can clearly explain these. o Is respectful, courteous, and professional, remaining composed, even in challenging circumstances. o Can be firm when necessary and communicate with confidence and authority. o Communicates clearly and fluently when speaking and in writing. Drive & Commitment to Public Service Values o Consistently strives to perform at a high level and deliver a quality service. o Serves the Government and people of Ireland. o Is thorough and conscientious, even if work is routine. o Is enthusiastic and resilient, persevering in the face of challenges and setbacks. o Is personally honest and trustworthy. o At all times acts with integrity. Specialist Knowledge, Expertise and Self Development o Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems spreadsheet, Microsoft Office, relevant policies etc. o Clearly understands the role, objective, and targets and how they fit into the work of the section. o Is committed to self-development and continuously seeks to improve personal performance. Pay The scale of pay is as follows: Personal Pension Contribution (PPC) Pay Rate €555.90 €588.60 €596.90 €613.11 €637.03 €660.90 €684.76 €702.15 €721.85 €744.73 €760.83 €783.48 €805.98 €841.11 €868.70¹ €881.37² This rate will apply where the appointee is a new recruit to the public service or is a civil or public servant appointed on or after 6th April 1995 and is making a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform. *LSI 1 is Long service Increment after 3 years on Max of scale. *LSI 2 is Long service increment after 6 years on Max of scale. The Non-Personal Pension Contribution (Non PPC) pay rate will apply where the successful candidate is current civil or public servant recruited before 6th April 1995 and who is not required to make a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform.
Administration Support
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telford’s. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware. Principle Objective As a Support role in the Appliance Centre, you'll work closely with the Appliance Sales Manager by upholding exceptional service standards and fostering positive relationships with customers and suppliers. This entails utilising strong communication skills, business acumen, and proficiency in software suites to facilitate smooth operations, resolve challenges, and drive performance across key business metrics. Knowledge & Experience
HR Administrator
BWG Foods have an exciting and challenging opportunity for a HR Administrator. Based both in BWG Head Office, Tallaght and remotely. Reporting to the Human Resources Executive, the successful candidate will contribute to the HR Strategy through supporting in implementation of best practice and progressive solutions. Key responsibilities will include: The successful candidate will work part of the week from home and from our Head Office in Tallaght, Dublin 24, but may be required to travel throughout Ireland within our wholesale business from time to time.
Account Manager
Job Overview As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities
Payments Coordinator
JOB DESCRIPTION We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services. The Role: Customer Operations develop, deliver and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Billing Services team in Uisce Éireann is responsible for delivering meter to cash processes for both Domestic and Non-Domestic customers. Domestic customers are currently managed directly from UE while Non-Domestic customers are currently managed through the Local Authority network. Billing Services operates an outsourced model and is heavily reliant on a number of key business partners for successful delivery of operations. Transaction processing is conducted external to UE and robust management practices form a critical part of the operating model. Reporting to the Payments Analyst, the Payments Coordinator is responsible for supporting the successful operations of multiple payment channels, ensuring successful receipt and posting of all payments and working to continuously improve payments efficiencies. Main Duties and Responsibilities:
