Jobs in Galway
Sort by: relevance | dateCommercial Customer Service Agent
Role Summary: Joining a team of 4 Customer Service Representatives. The customer service agent is a ‘people person’ and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing concerns. Customer Service Representative Responsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries, invoicing via phone and email · Maintaining a portfolio of Commercial customers · Working with our Sales Reps dealing with queries, pricing, and acquiring new business · Managing credit control. · General admin duties Skills and Experience required : · At least one years’ relevant experience preferably in a customer service or credit control environment. · Have good communication skills with an excellent telephone manner. · Have demonstrated a good working knowledge of Excel and Word. · Organised, diplomatic and a good team player. · A proven ability to work to targets and timelines. Terms: · Salary: €29,000 · Hours: 37 hours per week – 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri
Grade VIII Records Manager
Purpose of Role The post holder will report to the ICT Data & Analytics Manager Reporting Relationship This Records Management Lead is responsible for leading the development and implementation of records management policy as well as establishing a new national office (the Office of the File Registry) to provide records related expertise and operational services across the Agency. Duties and Responsibilities Main Duties and Responsibilities • Provide strategic leadership in the development, implementation, and continuous improvement of records management policies, standards, and best practices across all services. • Develop and maintain comprehensive records management guidelines, ensuring staff have access to appropriate training, resources, and supports. • Lead the implementation of the new national records management service partner, including the national scanning service and the single offsite storage solution for all Tusla records. • Oversee the migration of all Tusla records from the existing network of ten vendors to the new national offsite storage partner, ensuring a secure, efficient, and compliant transition. • Oversee the development, maintenance, and application of records classification and retention policies for all record types processed by the Agency. • Lead the delivery of a programme of scanning and digitising legacy paper records to support modernisation and improved service delivery. Managing & Delivering Results (Operational Excellence) • Ensure that policies and procedures are aligned with best practice, are well documented, and communicated to others. • Ensure that assigned projects are managed in line with stated objectives and within specified budgets and timelines. • Implement agreed changes in a co operative and supportive manner, finding innovative ways to deliver service improvements within resource limitations. • Develop appropriate project methodologies and establish working practices that promote cross functional team working. • Work with other Directorate and Tusla Senior Managers in the implementation and rollout of new developments, with a particular emphasis on consistency and alignment across the system and reference to best practice, outcome measures, and value for money. Teamwork, Leadership & Building and Maintaining Relations • Share information with the wider team as appropriate. • Be accountable for own work and that of others as appropriate. • Work on own initiative as well as part of a wider team. • Co operate and work in harmony with other teams and disciplines. • Lead by example, motivate and encourage others, and build team commitment. • Deal with under performance in a timely and constructive manner. Finance & Human Resources • Monitor budgets and expenditure. • Develop and support business cases for new resources etc. • Support HR processes within the Directorate. Commitment to Providing a Quality Service • Be flexible and adaptable in his or her approach to work, embrace change, and adapt work practices accordingly. • Promote and maintain a quality customer focused environment. • Monitor efficiency within own area of responsibility and take remedial action or notify supervisor as appropriate. • Continuously seek to improve systems and processes. Education & Training • Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate. • Engage in career and professional development planning. • Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training, and in service needs of the inspection and monitoring team. • Pursue continuous professional development in order to develop professional knowledge and keep updated with current and relevant HR legislation. • Provide training within the team and region to share knowledge of relevant HR procedures and processes. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines, and safe professional practice and adhere to relevant legislation, regulations, and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service, for example National Standards for Child Protection and Care, and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote, and actively participate in sustainable energy, water, and waste initiatives to create a more sustainable, low carbon, and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and or Experience Applicants must by the closing date of application have the following: • Have a third level qualification in an ICT, Data, or Social Work related discipline. • Have a minimum of 3 years’ experience working in a data or records management related role. • Experience in developing records management related policy and related documentation. • Have project management experience. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, Competencies and or Knowledge Tusla Leadership Competency Framework The Tusla Leadership Competency Framework describes the behaviours that are key to Tusla colleagues being effective in the execution of their role at all levels within the Agency. The competencies and associated behavioural descriptors capture the transversal knowledge, skills, abilities, and other characteristics that will enable colleagues, regardless of role or rank, to be effective in their work. The Tusla Leadership Framework relevant for this role is Leading the Service. Please access this link Leading the Service to fully familiarise yourself with the impact of this Leading the Service proficiency for Tusla. The Competency of Professional Knowledge is specifically linked to the duties, responsibilities, and criteria for this role. Other Requirements of the Role • The post holder will require access to appropriate transport as the post may involve travel. • Have awareness of children and young people’s participatory practice. Application Process Campaign Specific Selection Process Shortlisting and Interview The online application system has a time out facility. This is in order to protect the privacy of the user. This time out facility activates if the application has been dormant for over 60 minutes. Any work not saved will be lost if the system times out due to lack of activity. As such, please ensure to save your application as you work on it. Any lost data cannot be recovered. It might be an idea for candidates to work on their applications outside of the system and copy and paste their answers into the online application forms once they are fully complete and submit then. Once your application is fully submitted you will receive a confirmation email to your profile. If you do not receive this email, your application has not been submitted and received and you should log back on to submit fully. AI generated content must not be used in your application. Tusla reserves the right to assess if content in applications is likely created by AI in part or in whole. Use of AI may result in disqualification and exclusion from the recruitment process. Short listing may be carried out on the basis of information supplied in your application. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the shortlisting stage of this process (where applied) will be called forward to interview. Code of Practice The Recruitment Service Child and Family Agency will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity, and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Codes of practice are published by the CPSA and are available on www.cpsa.ie Tusla Child and Family Agency is an Equal Opportunities Employer. Tenure The current vacancy available is temporary and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at expression of interest stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. Appointment as an employee of the Child and Family Agency is governed by the Child and Family Agency Act 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The Salary scale for the whole time equivalent of this post is: 01/08/2025: €82,258, €82,997, €86,243, €89,502, €92,736, €95,983, €99,213 LSIs (Long Service Increments) are represented by emboldened figures. 1st LSI is paid after 3 years on the maximum, the 2nd LSI after 3 years on LSI 1, and the 3rd LSI after 3 years on the 2nd LSI where applicable. The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience. More information is available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is currently a serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is 35 hours. Annual Leave The annual leave associated with the whole time equivalent of this post is 30 days per annum. Superannuation This is a pensionable position with Tusla. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Probation A probation period of 39 weeks, or proportion of same for fixed term or specified purpose contracts where applicable, shall apply from the commencement of employment, during which the contract may be terminated by either party in accordance with this contract. The probationary period may be extended at the discretion of management by a further 9 weeks or proportion of same for fixed term or specified purpose contracts where applicable. Confirmation of appointment as a permanent member of staff is subject to the successful completion of the probationary period for permanent contracts. Where you have already completed a probationary period with the Child and Family Agency, Health Service Executive, or Local Authority, and there is no break in service, no period of probation applies.
General Surgery SHO, Immediate Start
About Portiuncula: Saolta University Healthcare Group provides a comprehensive range of Medical, Surgical, Paediatrics and Obstetrics and Gynaecology Services to emergency and elective patients on an inpatient, outpatient and day care basis across the West and North West of Ireland. Portiuncula University Hospital comprises of 194 beds which includes plans for a new 50 bed ward block which is currently under construction. 12 of these beds are currently a 5-day ward. Portiuncula University Hospital also has 24 Day care beds of which 6 are for oncology. Portiuncula University Hospital provides 24/7 acute surgery, acute medicine, critical care, paediatrics,obstetrics and gynaecology along with a 24/7 Emergency Department which had 27,000 attendances in 2019. The hospital serves the catchment areas of East Galway, Westmeath, North Tipperary, Roscommon and Offaly and has a natural referral pathway to the Midlands. Surgical Department: Portiuncula is a level 3 hospital which provides acute and elective surgical services on site and also provides day surgical models of care. PUH has 30 surgical beds, in addition the hospital has 18 bedded day care and access to 12 5-day beds. In recent years the hospital has developed gastrointestinal surgery with the appointment of Consultant Surgeons with special interest in upper GI and colorectal. The Hospital has significantly developed day-case surgery and is developing 23 hour models of surgical care. The Hospital is implementing the National Elective Surgical Programme in conjunction with the Saolta Perioperative Group. In addition Urology and Maxillo Facial services are provided with the assistance of visiting Consultants from University Hospital Galway who attend the hospital one day a week. The hospital hosts three modern Theatres, Endoscopy and a Minor Op-theatre along side a 4 bedded ICU and 4 bedded CCU which opened in 2001. A wide range of other diagnostic facilities onsite further enhances the Surgical Department. These include Radiology; MRI, 64 Slice CT, Ultrasound and extensive Laboratory services The Surgical Department works closely with other Consultant colleagues and other allied professionals in the areas of medicine, gastroenterology, paediatrics, obstetrics and gynaecology. Education & Training: Portiuncula University Hospital is a recognised site for training of undergraduate medical students from Univeristy of Galway and graduate entry medical students from Univeristy of Limerick. We are an accredited site for intern training for the West North West Intern Training program. We offer Basic Specialist Training in General Medicine to Senior House Officers on the RCPI training program and also an approved site with the ICGP West training scheme for GP training. We have international trainees on the CPSP program through RCPI and we also have Basic and Higher Specialist trainees in Surgery, Paediatrics and Obstetrics and Gynaecology. There is formal structured weekly teaching for all medical staff in general internal medicine topics, MRCP teaching and exam preparation, advanced clinical skills training and inter professional simulation based education in the care of the deteriorating patient on a monthly basis. Informal enquiries: to Philomena Barrett, Medical Recruitment, Portiuncula Hospital. Email: philomenam.barrett@hse.ie Tel: 090 9624750 Interviews will be held as soon as possible after the closing date. Start date to follow soon after.
Clinical Audit Coordinator, Acute Hospitals, HSE, And, RHA
Campaign Reference Number & Job Title: Clinical Audit Coordinator, Acute Hospitals, Grade VII, HSE West and North West RHA SG438 Grade Code: 0582 County: Galway Hse Area: HSE West & North West Staff Category: Management and Admin Closing Date 10:00am on 6th March 2026 Contract Type: Permanent Whole time Internal/External: External Proposed Interview Dates: Interviews are due to be held the week of the 23rd March 2026. Informal Enquiries: We welcome enquiries specific to the role. Name: Tara Cahill, Grade VIII, Academic Office, HSE West and North West RHA E-mail: tara.hannon@hse.ie Phone: 091893272 Location Details: Academic Office, Galway University Hospital There is one whole time permanent vacancy available. A panel may be formed as a result of this campaign for Clinical Audit Coordinator, Acute Hospitals, Grade VII, HSE West and North West RHA from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Application Details Only fully completed application forms submitted via Rezoomo by the closing date and time will be accepted. No exceptions will be made. Post Specific Related Information Please complete digital application form linked to this exciting role through the Rezoomo website (Using Google Chrome) ***CV's not accepted for this campaign*** For Eligibility Criteria and further information on this post, please view the attached job specification available
Enhanced/staff Nurse
CORLANN – WEST REGION POST OF PERMANENT FULL TIME STAFF NURSE/ENHANCED NURSE CHILDREN’S SERVICES, GALWAY CITY & COUNTY JOB REF: 93472 A panel may be formed as a result of this process from which subsequent permanent and temporary Staff Nurse/Enhanced Nurse appointments within the Children’s Services may be made over the next 6 months. Location: This post is primarily located in Crannog Children’s Respite Service. Crannog provides a respite service to children from 6 years of age up to 18 years of age who have a wide range of needs including those with Physical disability, complex medical needs, Autism and behavioural needs. There may also be a requirement to cover hours in the other Children’s Services including Crannmor Respite, Rosedale School and the Child Development Centres located in Galway City. Candidates will be required to be completely flexible in this position and will be required to work a variety of hours including day and night duty hours and sleep-ins as required. The Role: To support the implementation of children’s individualised developmental and educational programmes and work together with the multidisciplinary and staff teams in ensuring the maximum benefit of the programme for the children. To provide clinical nursing skills in supporting children with complex needs. To demonstrate and maintain the highest quality of nursing practice and apply his/ her skills to ensure the developmental, learning, physical, social, and emotional needs of the children in his/ her care are addressed at all times. Be an informed resource for educating and supporting care assistants and family members. Reporting/Responsible To: Team Leader/ Children’s Services Co-ordinator/ Sector Manager. Works With: - Children and families; - Staff Teams; - Multidisciplinary Staff. Qualifications/Experience: • A current Live Register Certificate from the NMBI (An Bord Altranais). A RNID qualification is highly desirable. • Candidates must have a minimum of six months experience of working with children with an Intellectual Disability. • A full clean manual Irish Driving Licence (Class B) is desirable for this post. • Fluency in verbal and written English is an essential requirement of this post. • Basic IT skills are also desirable. Skills: Candidates must demonstrate: • Good judgement, discretion and confidentiality. • The ability to communicate effectively in both written and verbal forms, and to communicate sensitively with family members and work with them for the best outcomes. • Creative problem solving skills. • The ability to work independently and seek support from interdisciplinary colleagues as appropriate. • Patience, flexibility, creativity and eagerness to become involved in a range of activities. • Ability to educate other staff and family members in positive health promotion needs. • The successful candidate will be required to co-operate in a team environment with a person-centred philosophy. Participate in person-centred planning, reviews and team meetings. • Attend and participate in training courses, and be an active member of the team. Working Hours: 75 hours per fortnight based on a 7-day/night duty roster. The successful candidate will be required to work days, evenings, weekends, public holidays and night duty and sleep-ins to meet service needs. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 24 days pro rata per annum. Appropriate service-related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health salary scales as at 01/08/2025 apply: Staff Nurse - €37,288 x 11 increments - €53,873 pro rata per annum. Long Service Increment €55,477 pro rata per annum is granted after 3 years on the maximum of the scale. *Enhanced Nurse – €44,311 x 7 increments - €55,644 pro rata per annum. Long Service Increment €57,273 pro rata per annum is granted after 3 years on the maximum of the scale. *As per HSE HR Circular 022/2019 – Nursing and Midwifery - the Enhanced Nurse / Midwife Practice Contract https://www.hse.ie/eng/staff/resources/hr-circulars/hr-circular-022-2019-re-enhanced-nurse-midwife-contract.pdf; once a staff nurse reaches point 4 on the Staff Nurse salary scale, they become eligible to apply for the role of Enhanced Nurse. Any Staff Nurse who wishes to avail of the Enhanced Nurse role will have to submit an application and also meet the qualifying criteria. Salary quoted is based on a 37.5 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous relevant nursing service. Additional payments will be made for weekends, public holidays, and sleep-ins and night duty when worked. A location allowance of €2,637 per annum (pro-rata for part-time) will also be paid when assigned to services where 75% of the persons supported have a diagnosis of severe/profound intellectual disability. Tenure: The post is permanent full-time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full job description attached Closing date for receipt of completed application forms/CV’s on-line is 5pm Monday 23rd February 2026 Interview date to be confirmed. Corlann is an equal opportunities employer. INDWP
Foundation Programme In Surgery
(Galway University Hospital & University of Galway) The Galway University Hospital Foundation Programme in Surgery will provide NCHDs at SHO level with an interest in surgery to experience different sub-specialties while also providing the opportunity for professional development both clinically and academically The Foundation Programme is suitable for those who wish to pursue a career in Surgery, ideally for those post internship or with one year SHO experience. Informal enquires to Prof. Lowery and Prof. Walshe, Email: aoife.lowery@hse.ie and stewart.walsp@hse.ie
G Laboratory Manager, University Hospitals, Portiuncula Hospital & Roscommon
Campaign Reference Number & Job Title: G11545 Laboratory Manager (Bainisteoir Saotharlainne), Galway University Hospitals, Portiuncula University Hospital & Roscommon University Hospital Grade Code: 393X County: Galway Hse Area: HSE West Saolta University Health Care Group Staff Category: Health & Social Care Professionals Contract Type: Permanent, Whole Time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: We welcome enquiries specific to the role: Ms Chris Kane – General Manager, GUH Tel no: 091 544200 email: chris.kane@hse.ie Ms. Ann Cosgrove, IHA Manager Galway Roscommon Tel.: (091)775404 Email ann.cosgrove@hse.ie Contact recruit.guh@hse.ie for enquiries relating to the recruitment process. Closing Date: 04/03/2026 @10.00 am via Rezoomo Location of Post Galway University Hospitals, Portiuncula University Hospital & Roscommon University Hospital. There is currently a permanent, full-time vacancy available. Initial assignment will be to the Laboratory Medicine Department, Laboratory Medicine Directorate, Galway University Hospitals. The successful candidate may be required to work in any service area within the vicinity as the need arises. A panel may be formed as a result of this campaign for Laboratory Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Post Specific Related Information Access to transport as post will involve travel between sites. Flexibility regarding working hours to meet the demands of the post. Service needs require that staff may be rostered for: · Unsocial hours/Shift work (depending on service need) · On Call
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.15 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Trainee Accountant
FDC Group is a fast growing, full service, multi-disciplined professional services provider. Established in 1973, with headquarters in Cork and 50+ office locations nationwide, we offer a range of Accounting, Auditing, Taxation, Agri-Consultancy, Financial and Business Advisory to a diversified portfolio of 30,000+ clients. We are looking for a Trainee Accountant in our Kiltormer, Co. Galway office. The responsibilities of the Trainee will be to assist in the following areas:
Delivery Driver
Job Overview Join LKQ UK & Ireland as a Delivery Driver and play a key role in keeping our customers moving by delivering parts safely and on time. You’ll be the friendly face of the branch, building great relationships while ensuring excellent service with every drop. If you enjoy driving, being out on the road, and working as part of a team, this is the role for you. What we offer
