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Fresh Food Manager

SuperValuTuam, Galway

Main purpose of the role: Ensure the store`s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times. The ideal candidate will have/be: - 2 years` experience in a Fresh Food Department is desirable - 1 years` experience in a Supervisor/Manager role is desirable • Excellent communication skills • Good delegation skills • An understanding of how to achieve KPIs and targets • Passion for fresh food. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Oversee and ensure the smooth running of the fresh departments by prioritising and delegating the workload appropriately • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager • Control stocktaking and overheads as per fresh budget • Foster good working relationships among the team • Hold regular fresh food meetings and communicate relevant details and results to the team • Manage employee performance, giving regular feedback, recognition and encouragement • Deal with all customer queries efficiently, professionally and consistent with store policy • Manage employee rostering and annual leave for fresh departments • Ensure merchandising and presentation of the fresh department is of the highest standard at all times and in accordance with relevant store planograms and guidelines.

11 days agoFull-time

Defence Forces Cadetships 2024

The Defence ForcesNationwide€22,630 - €35,157 per year

The Defence Forces Cadetship will prepare individuals morally, mentally and physically for their role as leaders in the Defence Forces whilst instilling the organisations values of respect, loyalty, selflessness, physical courage, moral courage and integrity into students. Applications are now open Naval Service Cadetships 2024.  Candidates must be 18 years of age or above and under 39 years of age on the 19th May 2024. Closing date for Naval Service Cadetship applications is Sunday 19th May 2024 at 2359hrs GDPR Notice All applications for Defence Forces positions are processed in accordance with the Defence Forces Applicants Privacy Notice, as set out on the applicants page with Candidate Manager Careers Information Applications forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Reserve Defence Forces The Defence Forces are  NOT  accepting applications the Reserve Forces at this time. Please Note: Application forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Applications Through Irish To make an application through Irish send an email to  recruitment@defenceforces.ie  to request an application form. Cadetships may be available in the following: NAVAL SERVICE (Operations Branch) NAVAL SERVICE (Marine Engineering) NAVAL SERVICE (Electrical Engineering) Subject to the specific criteria being fulfilled as outlined below, applications may be made by the following: GRADUATES SCHOOL LEAVERS/NON-GRADUATES SERVING PERSONNEL 1. GENERAL QUALIFICATIONS To qualify for the award of a Cadetship, a candidate shall: a. at the time of application be- (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of enlistment required for the course of training as a cadet and, if subsequently commissioned as an officer, for the additional period of time that is required for the purpose of any such appointment. (ii) Be of good character and satisfy any security clearance requirement. b. Be 18 years of age or above and under 39 years of age on the closing date for applications i.e. 5th May 2024. 2. MINIMUM EDUCATIONAL QUALIFICATIONS (a) Naval Service – Operations Branch School Leaver or Non-Graduate Candidates Must possess a minimum of Grade H5 in 3 Higher Level papers, and, Grade 04 in 3 Ordinary Level Papers or Grade H7 in 3 Higher level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include a minimum of Grade 06 at Ordinary level or H6 at Higher Level in the following subjects: (i) Mathematics. (ii) Irish. NUI matriculation exemptions apply. (iii) English. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, Grade O2 in 2 Ordinary level papers or Grade H7 in 2 Higher level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking a field of study in Nautical Science at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete their field of study in Nautical Science at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Nautical Science. (b) Naval Service – Marine Engineering School Leaver or Non-Graduate Candidates Must possess a minimum of H5 in 3 Higher Level papers, and a minimum of Grade O4 in 3 Ordinary Level papers or Grade H6 in 3 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include: (i) Mathematics. Minimum of Grade 02 in an Ordinary Level Paper or Grade H6 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H5 in 3 Higher Level papers, and, a minimum of Grade O4 in 3 Ordinary Level or Grade H6 in 3 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Marine Engineering at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Marine Engineering at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Marine Engineering. (c) Naval Service - Electrical Engineering School Leaver or Non – Graduate Candidates Must possess a minimum of Grade H4 in 4 Higher Level papers, and a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes, AND A candidate’s educational qualifications must include the following: (i) Mathematics. Minimum of Grade H5 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Electrical / Electronic Engineering at Level 8 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Electrical / Electronic Engineering at Level 8 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Graduate Candidates must have successfully completed a Bachelor Degree programme at Level 8 or higher of the National Framework of Qualifications (NFQ) in either Electrical or Electronic Engineering. Where an applicant has a Level 8 or higher NFQ qualification not specified above, they may seek a determination that the qualification meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. PLEASE NOTE: • Leaving Certificate Applied does not qualify for the Cadetship competitions. • Where applicable, applications for Cadetships are invited from persons who are sitting examinations in the competition year, which would enable them to satisfy the Minimum Educational Qualifications criteria for each cadetship category. Original documentary evidence that a candidate meets the minimum educational qualifications, as outlined above, must be presented to the relevant Interview Board Secretary. Applicants will be notified of a date via email when this evidence must be provided. • Candidates must provide documentary proof from the National University of Ireland, at Stage 1 of the selection procedure, for any educational exemptions. Further information is available on www.nui.ie • In order to be eligible to apply for a Cadetship, holders of European and International qualifications must satisfy the Matriculation Registration requirements as outlined in the current “NUI Matriculation Regulations available on www.nui.ie. The equivalent grades required for those candidates who sat the Leaving Certificate Examination prior to 2017 can be found at Annex E.3. 3. MEDICAL AND PHYSICAL STANDARDS Candidates must be in good mental and bodily health and free from any physical defect, abnormality, physiological condition or history of serious illness likely to interfere with the efficient performance of their duties. The following are the minimum physical requirements: a. Height A candidates’ height will be determined at the Medical Examination – see Para. 8. Weight and chest measurements must be in keeping with height and age. Min. height: 157.48cm Note: BMI will be determined at Stage 2, the Assessment Phase of the competition. b. Vision Colour vision must be normal. Both eyes must be free from disfiguring or incapacitating abnormality and free from acute or chronic disease. There must be no evidence of squint or latent squint. The eligibility of applicants who have had previous incisional or laser treatment to correct visual acuity will be determined at the Medical Examination. Please see Annex C for further information. • Operations Branch: Vision not less than 6/9 in one eye and not less than 6/12 in the other eye with normal night vision, without the use of corrective lenses. • Engineering Branch: Not less than 6/18 in each eye, corrected to not less than 6/6 in one eye and 6/9 in the other. c. Dental Candidates must be free from any serious periodontal disease and possess teeth to a specific standard, which is not less than the equivalent of eleven over eleven natural teeth functionally opposed. In certain circumstances, artificial teeth may be acceptable. d. Hearing A good standard of unaided hearing is essential. Candidates will be required to undergo an audiometric test at which: (1) The sum of the hearing threshold at 1,2,3, 4 and 6 kHz should not exceed the age and gender related warning levels contained in the "Guidelines on Hearing Checks and Audiometry Regulations 2007", issued by the Health and Safety Authority (2) Candidates under 25 years of age must be able to hear all measured pure tones up to and including 8 kHz at 20dB in each ear. Candidates aged 25 and older must be able to hear all measured pure tones up to and including 8 kHz at 25dB in each ear. Candidates must also be free from acute or chronic ear disorders. Pay and Allowances etc. 1. In line with Department of Finance instructions of 23 December 2010, starting pay will be at the minimum of the scale. The rate of remuneration may, be adjusted from time to time in line with Government pay policy. 2. The following are the current rates of pay that apply to Cadets with effect from 1 October 2023 Officers Pay: Rate 1 - Cadets Current Rates of Pay with effect from 1 October 2023 Point Personal Pension Contribution (PPC) scale Full PRSI (Class H) 1st €22,630 2nd €25,149 3rd €28,361 4th €31,253 5th €35,157

10 hours agoFull-time

CHW Clinical Nurse Specialist Mental Health

Community Healthcare WestGalway

Clinical Nurse Specialist Mental Health Intellectual Disability Job Specification & Terms and Conditions Job Title, Grade Clinical Nurse Specialist Mental Health (Intellectual Disability) Grade Code 2625 Remuneration The salary scale for the post as at 01/01/2024 is: €58,485 €59,455 €60,273 €61,611 €63,089 €64,540 €65,991 €67,625 €69,143 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Competition Reference CHW026-CNSID-2024 Whole Time Equivalent 1 Closing Date Tuesday 14th May 2024 at 12 noon Proposed Interview date(s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage. Location of Post/ Organisational Area There are currently two permanent, whole-time vacancies available in Community Healthcare West. A panel may be formed as a result of this campaign for CNS Mental Health, Intellectual Disability, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled Informal Enquiries P.J. Rainey, Area Director of Nursing, St Mary’s Headquarters, Castlebar, Co Mayo Email: pj.rainey@hse.ie Phone: 094 9042040 Helen Earley, Area Director of Nursing, Dept of Psychiatry, Roscommon University Hospital, Co Roscommon Email: helen.earley@hse.ie Phone: 090 6632397 Details of Service Community Healthcare West – Mayo Mental Health Services Mayo Mental Health Services provide specialist assessment, care and treatment, for adults and older people. Services are provided in a number of different settings including; the individual’s own home, approved centres, outpatient clinics, community mental health centres and medium and low-support community residences. These services are delivered by staff from a range of disciplines including psychiatric nurses, clinical psychologists, psychiatrists, social workers, occupational therapists, and support staff in line with A Vision for Change & Sharing the Vision document. The strategy documents set out how services should be structured and delivered in Ireland and in conjunction with our voluntary partners to ensure the meaningful involvement of the service user in the management and delivery of a recovery focused mental health service in line with Vision for Change & Sharing the Vision document. Mayo Mental Health Services are committed to working towards the development of a recovery orientated service that acknowledges the unique nature of each service users’ journey to wellness and health. The focus is on providing assessment and treatment at the least complex level. Mayo Mental Health Services is a community based service. Each Community Mental Health Team is led by a Consultant Psychiatrist. In addition a Consultant Psychiatrist leads Psychiatry of Old Age, Rehabilitation and Recovery service and a Consultant Psychiatrist also leads Mental Health with Intellectual Disability. Mental Health of Intellectual Disability (MHID) Service is a specialist service within Mayo Mental Health Services. Its aims to provide optimal mental health care for adults with a significant intellectual disability and mental illness/suspected mental disorder, with an associated level of complexity that requires input from a MHID service. This includes persons with a diagnosis of moderate, severe and profound intellectual disability. Specifically, the MHID service offers: Multi-disciplinary assessment, formulation and interventions that are person-centred, recovery focused and bases on a bio-psycho-social model. The MHID service is typically provided in the community with outpatient clinics, as well as home and service visits offered as appropriate. The MHID team will also continue to provide assessment and intervention to a person should they require admission to the Adult Mental Health Unit, Mayo University Hospital. The CNS in Mental Health of Intellectual Disability is an integrate part of this community bases team. Community Healthcare West – Galway/Roscommon Mental Health Services East Galway MHID services provides care to residents in a number of houses and independent living settings in Ballinasloe and surrounding area. The service user care model is in transition to a social care model. Service Users have varying levels of intellectual, mental health and physical care needs. The Multi-Disciplinary Team lead by the treating consultant provides input from nursing and allied health professionals to deliver a plan of care which reflects the choice and preference of the service user. Multi-disciplinary Team meetings are held weekly in St Brigids Campus Ballinasloe The Service is committed to delivery Person Centred Care in theory and in practice. Person Centred Care is a way of thinking and doing things that sees the person using health and social services as equal partners in planning, developing and monitoring care to make sure it meets their needs. This means putting people and their families at the centre of decisions and seeing them as experts working alongside professionals to get the best outcomes. Person Centred Planning may be defined as a way of discovering how a person wants to live their life and what is required to make that possible. Galway/Roscommon MHS is committed to care delivery underpinned by these values. Reporting Relationship The professional reporting relationship is to the relevant Nursing/Midwifery Line Manager. The clinical reporting relationship is to the senior clinical decision maker who has responsibility for the service /service user. Key Working Relationships to include but not limited to The CNS will work collaboratively with a range of internal and external stakeholders including: Director/Assistant Director of Nursing/Midwifery/Line Manager CNS’s, RANP/RAMP’s and other nursing grades Multidisciplinary Team colleagues and other key stakeholders within services, including National Clinical and Integrated Care Programmes Service users/families and/or carers Nursing and Midwifery Board of Ireland Educational Bodies Nursing and Midwifery Planning and Development Units Centres of Nursing and Midwifery Education National Clinical Leadership Centre Other relevant statutory and non-statutory organisations Purpose of the Post The post of Clinical Nurse Specialist Mental Health Intellectual Disability — MHID has a pivotal role in the delivery of effective, recovery orientated, high quality, team based, integrated care for individuals over 18 years of age with comorbid intellectual disability and mental health problems. The purpose of the post is the delivery of care in line with on the five core concepts of Clinical Nurse Specialist role as defined by the NCNM 4th edition (2008) in order to fulfil the role. The concepts are: · Clinical Focus (Direct and Indirect Care) · Service user/client Advocacy · Education and Training · Audit and Research · Consultancy (including leadership in clinical practice) The CNS post holder will deliver care in line with the five core concepts of the role set out in the Framework for the Establishment of Clinical Nurse/Midwife Specialist Posts, 4th edition, National Council for the Professional Development of Nursing and Midwifery (NCNM) 2008. Caseload The CNS will focus on the following service user group: Adults with a significant intellectual disability and mental illness/suspected mental disorder, with an associated level of complexity that requires input from a MHID service. The CNS MHID (Mental Health Intellectual Disability) will manage a caseload of service users having responsibility for organising home visits, supporting families and carers on management strategies, psycho-education and liaising with respite and day services as required. Health and Safety These duties must be performed in accordance with local organisational and the HSE health and safety polices. In carrying out these duties the employee must ensure that effective safety procedures are in place to comply with the Health, Safety and Welfare at Work Act (2005). Staff must carry out their duties in a safe and responsible manner in line with the local policy documents and as set out in the local safety statement, which must be read and understood. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Quality, Risk and Safety Responsibilities I t is the responsibility of all staff to: · Participate and cooperate with legislative and regulatory requirements with regard to quality, risk and safety · Participate and cooperate with local quality, risk and safety initiatives as required · Adequately identifies, assesses, manages and monitors risk within their area of responsibility · Participate and cooperate with internal and external evaluations of the organisation’s structures, services and processes as required, including but not limited to, The National Hygiene Audit, National Decontamination Audit, Health and Safety Audits and other audits specified by the HSE or other regulatory authority · Initiate, support and implement nursing/midwifery quality improvement initiatives in their area which are in keeping with local organisational quality, risk and safety requirement · Contribute specialist expertise to the development of PPPGs and safe professional practice and adhere to relevant legislation, regulations and standards · Comply with Health Service Executive (HSE) Complaints Policy · Respond immediately and appropriately to ensure the safety of any service user that you are aware has been put at risk · Ensure completion of incident/near miss forms and clinical risk reporting · Adhere to department policies in relation to the care and safety of any equipment supplied and used to carry out the responsibilities of the CNS in MHID Care Specific Responsibility for Best Practice in Hygiene Hygiene is defined as: “The practice that serves to keep people and environments clean and prevent infection. It involves the study of preserving one’s health, preventing the spread of disease, and recognising, evaluating and controlling health hazards. In the healthcare setting it incorporates the following key areas: environment and facilities, hand hygiene, catering, management of laundry, waste and sharps, and equipment“ (HIQA, 2008; P2) It is the responsibility of all staff to ensure compliance with local organisational hygiene standards, guidelines and practices. Management / Administration: · Provide an efficient, effective and high quality nursing/midwifery service, respecting the needs of each service user, family and/or carer · Effectively manage time and caseloadin order to meet changing and developing service needs · Continually monitor the nursing/midwifery service to ensure it reflects current service user and organisational needs · Implement and manage identified changes · Ensure that confidentiality in relation to service user records is maintained · Understand the need to represent the specialist nursing/midwifery service at local, national and international fora as required · Maintain accurate and contemporaneous records and data on all matters pertaining to the planning, management, delivery and evaluation of nursing/midwifery specialist care and ensure that this service is in line with HSE requirements. · Contribute to the service planning process as appropriate and as directed by the Director of Nursing/Midwifery/Line Manager To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc i) Be a registered nurse/midwife on the active Register of Nurses and Midwives held by An Bord Altranais and Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland) or be eligible to be so registered. And ii) Be registered in the Psychiatric division(s) of the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann) Register or be entitled to be so registered. Or In exceptional circumstances, which will be assessed on a case by case basis be registered in another Division of the register of Nurses and Midwives. And (iii) Have a minimum of 1 years’ post registration full time experience or an aggregate of 1 years’ full time experience in the division of the register in which the application is being made (taking into account (ii) (iii) if relevant) And (iv) Have a minimum of 1 years’ experience or an aggregate of 1 years’ full time experience in specialist area of Intellectual Disability Care And (v) Have successfully completed a post registration programme of study, as certified by the education provider which verifies that the applicant has achieved a Quality and Qualifications Ireland (QQI), National Framework of Qualifications (NFQ) major academic Level 9 or higher award that is relevant to the specialist area of Intellectual Disability care (equivalent to 60 ECTS or above), and in line with the requirements for specialist practice as set out by the National Council for Nursing and Midwifery 4th ed (2008). Alternatively provide written evidence from the Higher Education Institute that they have achieved the number of ECTS credits equivalent to a Level 9 or higher standard, relevant to the specialist area of Intellectual Disability care (equivalent to 60 ECTS or above), and in line with the requirements for specialist practice as set out by the National Council for Nursing and Midwifery 4th ed (2008). Intellectual Disability area of care prior to application* (See **Note below). And (vi) Be required to demonstrate that they have continuing professional development (CPD) relevant to the specialist area. (vii) Have the ability to practice safely and effectively fulfilling his/her professional responsibility within his/her scope of practice ** Note 1: For Nurses/Midwives who express an interest in CNS roles and who currently hold a level 8 educational qualification in the specialist area (equivalent to 60 ECTS or above), this qualification will be recognised up to September 2026. 2. Annual registration (i) Practitioners must maintain live annual registration on the appropriate/relevant Division of the register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann) for the role. And (ii) Confirm annual registration with NMBI to the HSE by way of the annual Service user Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements, additional qualifications and or experience required Demonstrate a depth and breadth of Mental Health Nursing and care of the adult with a significant Intellectual Disability. Demonstrate the necessary level of professional knowledge and experience across a wide range of disorders and the management and care of these, across a number of settings including but not limited to: Inpatients Continuing Care Promoting Independent Living Rehabilitation Managing Challenging Behaviours Security & Risk Deliberate Self Harm Have undertaken or agree to undertake, within an agreed timeframe, the Nurse Prescribing of Medicinal Products Certificate. Formally apply for entry onto the Interim ONMSD CNS database (until the database is transferred to its permanent location) Essential Skills, competencies and/or knowledge Professional Knowledge and Experience The CNS will: · Practice in accordance with relevant legislation and with regard to The Scope of Nursing & Midwifery Practice Framework (Nursing and Midwifery Board of Ireland, 2015) and the Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives (Nursing and Midwifery Board of Ireland, 2021) · Maintain a high standard of professional behaviour and be professionally accountable for actions/omissions. Take measures to continuously develop and maintain the competences required for specialist practice · Adhere to the Nursing & Midwifery values of Care, Compassion and Commitment (DoH, 2016) · Adhere to national, regional and local HSE PPPGs · Demonstrate practitioner competence and professionalism as it related to CNS. · Demonstrate an awareness of current and emerging nursing strategies and policy in relation to the clinical/specialist area. · Demonstrate the ability to relate nursing research to nursing practice. · Demonstrate an awareness of HR policies and procedures including disciplinary procedures. · Demonstrate an awareness of relevant legislation and policy e.g., health and safety, infection control etc. · Demonstrate a commitment to continuing professional development. · Demonstrate a willingness to develop IT skills relevant to the role. Demonstrate: · An in-depth knowledge of the role of the CNS Intellectual Disability · In-depth knowledge of the pathophysiology of MHID · The ability to undertake a comprehensive assessment of the patient with including taking an accurate history of their MHID condition and presenting problem. · The ability to employ appropriate diagnostic interventions including (name some of these) to support clinical decision making and the patients’ self- management planning. · The ability to formulate a plan of care based on findings and evidence based standards of care and practice guidelines. · The ability to follow up and evaluate a plan of care. · Knowledge of health promotion principles/coaching/self-management strategies that will enable service user/client to take greater control over decisions and actions that affect their health and wellbeing. · An understanding of the principles of clinical governance and risk management as they apply directly to the CNS role and the wider health service. · Evidence of teaching in the clinical area. · A working knowledge of audit and research processes. · Evidence of computer skills including use of Microsoft Word, Excel, E- mail, PowerPoint. Organisation and Management Skills: Demonstrate: · Evidence of effective organisational skills including awareness of appropriate resource management and the importance of value for money · Ability to plan and organise effectively · Ability to attain designated nursing/midwifery service targets, manage deadlines and multiple activities · Ability to work autonomously · A willingness to be flexible in response to changing local/organisational requirements. Building & Maintaining Relationships including Team and Leadership skills Demonstrate: · The ability to work on own initiative as well as the ability to build and maintain relationships with MDT colleagues. · With the required support, demonstrate leadership in clinical practice · A knowledge of change management and team management skills · Adopts a collaborative approach to patient care by co-ordination of care/interventions and interdisciplinary team working. Commitment to providing a quality service: Demonstrate: · Awareness and respect for service user and family/carers’ views in relation to their care · A strong commitment to providing quality improvement programmes · The ability to conduct audits · Demonstrates integrity and ethical stance. · Demonstrate motivation, initiative and an innovative approach to job and service developments, is flexible and open to change. Analysing and Decision Making Demonstrate: · Adopts an overview of complex problems before generating solutions and anticipates implications · Effective analytical, problem solving and evidenced-based decision making skill · Uses a range of information sources and knows how to access relevant information to address issues. Communication and Interpersonal Skills Demonstrate: · Emotionally intelligent communication skills · Ability to build and maintain relationships particularly in the context of personal and team relationships · Ability to present information in a clear and concise manner · Ability to provide constructive feedback to encourage future learning · Demonstrates the ability to influence others effectively. Other requirements specific to the post Access to own transport as post will involve frequent travel Competition Specific Selection Process Short listing / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Candidates who are successful at interview and subsequently meet the necessary registration requirements with NMBI will automatically be upgraded into the prepared Clinical Nurse/Clinical Midwife Specialist post. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the health services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Clinical Nurse Specialist Mental Health, Intellectual Disability Terms and Conditions of Employment Tenure The current vacancies available are permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post as at 01/01/2024 is: €58,485 €59,455 €60,273 €61,611 €63,089 €64,540 €65,991 €67,625 €69,143 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at contracting stage and is in accordance with HSE Policy. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2] See link on health and safety web-pages to latest Incident Management Policy

10 days agoFull-timePart-time

Retail Sales Consultant

EirGalway

About This Role: Act as company representative in a customer facing business unit for a new mobile brand, in accordance with policies and procedures, in interactions with existing and potential customers. Represent the company so as to maximize the customer base and revenue opportunities. Why This Role: With up to two years experience the role holder will be a customer focused and team player that is highly motivated and sales focused. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others. Flexible - will be available for late night and weekend trading. Expectations From The Role: Key Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

4 days agoFull-time

Emergency Medical Technician

The HSENationwide€33,361 - €40,815 per year

Key Working Relationships ·        Control Manager ·        Assistant Chief Ambulance Officer ·        Ambulance Officer Purpose of the Post The Emergency Medical Technician post is designed to provide a comprehensive and dedicated Patient Transport/Intermediate Care Service within the National Ambulance Service. Emergency Medical Technicians may be tasked occasionally to higher acuity calls. In this role, the primary purpose will be: ·        In advance of an EMS resource as a First Responder ·        Simultaneously, alongside an EMS resource as additional responders/practitioners, e.g. Cardiac Arrest ·        As the primary resource to low acuity calls not appropriate to Paramedic service provision, i.e. Omega Calls ·        In any role deemed appropriate during a Major Emergency. Principal Duties and Responsibilities Clinical/Patient Care Responsibilities Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.  The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Remuneration The salary scale for the post is (as of 01/01/2024 ): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period

13 days agoFull-timePermanent

Studio/Warehouse Assistant

EZ Living FurnitureGalway

The Role:  EZ Living Furniture requires a fixed term studio /warehouse assistant individual for their ecommerce warehouse & studio in Galway. The right candidate must have experience in painting, furniture assembly & the capability to lift heavy furniture around sets and in/out of stores. We are looking for a self-motivated and hard-working individual. The main focus of the role will be to work closely with the Studio team on a daily basis to construct & maintain numerous sets.  The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people.  Responsibilities: Requirements: · You will be a team player, hardworking and conscientious with strong motivational skills · Experience of interiors and/or set design or visual merchandising is an added bonus but not a requirement · Ability to assemble and disassemble furniture · Work well in a fast paced & busy environment · Strong organisational & time management skills · Work well within a team and on your own initiative · Strong communication skills *Please note* this is a physically demanding role with a lot of lifting of furniture involved on a daily basis. Experience Required · Knowledge and experience in maintenance - i.e. DIY · Driving The Person Collaborative Pays Attention to detail Ability to prioritise CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days agoFull-time

Assistant Civil Defence Officer

Galway County CouncilGalway€32,301 - €51,100 per year

QUALIFICATIONS FOR THE POST CHARACTER: Each candidate must be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa EDUCATION, TRAINING, EXPERIENCE, ETC: Each candidate must, on the latest date for receipt of completed application forms: (a) possess a good standard of administrative experience including in the use of I.T., (b) possess a good general standard of education, (c) possess a full, clean Class B driving licence, and (d) experience in the supervision and development of staff/volunteers. Experience in Civil Defence or in other volunteer-based emergency organisations is desirable. The ideal candidate will demonstrate: - Knowledge and understanding of the role of Civil Defence. - Good interpersonal and communication skills. - Ability to work on their own initiative as required. - Ability to integrate well with existing Civil Defence Volunteers. - Willingness to work flexible hours as required. - Ability and understanding to follow policy and procedures. - A good working knowledge or demonstrate an ability to acquire a good working knowledge, of the legal, regulatory and governance framework within which Galway County Council operates and adheres to corporate policies, protocols and procedures. Successful candidates must hold a full, un-endorsed Category B Driving Licence and access to their own car. DUTIES AND RESPONSIBILITIES: The duties of the post are to give the Local Authority and a) the local authorities or bodies for which the Chief Executive is Chief Executive and b)to any other local authority or body with which an agreement has been made by the Local Authority, or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or of such other employee as the Chief Executive may from time to time determine, such appropriate architectural, technical, administrative, executive, supervisory, advisory and ancillary services as may be required by any Local Authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an employee of a higher level. Duties may include but are not limited to the following: - To assist the Civil Defence Officer in the preparation and submission in a timely manner and in consultation with local authority management, of the three-year Civil Defence plan as required under Section 12 of the Civil Defence Act, 2012. - To assist the Civil Defence Officer in co-ordinating the arrangements necessary for the implementation of the Civil Defence plan. - To represent Civil Defence on local emergency planning structures and to promote good relations with key personnel in the Principal Response Agencies where directed to do so by the Civil Defence Officer. - To assist the Civil Defence Officer in providing support to the Principal Response Agencies in emergency and non-emergency situations in accordance with the both the 2015 White Paper on Defence and the Framework for Major Emergency Management. - Where resources permit, to provide support for community, charitable and local authority events, where directed to do so by the Civil Defence Officer. - To implement/comply with policies, circulars and guidelines as set out by the Civil Defence Branch of the Department of Defence in consultation with their Civil Defence Officer. - To liaise with the Civil Defence Branch of the Department of Defence on behalf of the local authority and to attend meetings for that purpose. - To attend training provided by the Department of Defence and the local authority. - To assist the Civil Defence Officer in arranging for the recruitment, organisation and management of Civil Defence volunteers. - To assist the Civil Defence Officer in arranging and ensuring Civil Defence volunteers are appropriately trained including mandatory training, facilitate progression of training for volunteers, including completing an annual training needs analysis. - To follow instructions issued by the Department of Defence in relation to the processing of the annual operational grant and any other grants that are provided. - To follow instructions issued by the local authority/Department of Defence for the purchase, care, maintenance, issue and control of Civil Defence uniforms, vehicles and equipment. - To assist the Civil Defence Officer in maintaining adequate records, including ongoing completion of the Volunteer Register in the manner required and any other reporting requirements as may arise. - To assist the Civil Defence Officer in promoting Civil Defence in the local authority area. - Such other Civil Defence duties appropriate to the office as the Chief Executive of the local authority and/or Department of Defence may assign, including emergency duties and duties in relation to the area of any other local authority. - To participate in corporate activities and responsibilities as appropriate. - To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. - To deputise for the Civil Defence Officer as necessary. - To undertake any other duties as may be assigned from time to time COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by the candidates: Understanding the role of the Assistant Civil Defence Officer: • Demonstrates a full understanding of the components of the job. Management, Organisation and Teamwork • Forward plans work activities and schedules. • Supervises the team or work area to achieve corporate objectives. • Works as part of a team to ensure delivery of plans and schedules. • Has a strong team ethic of co-operation and mutual support. Communicating Effectively • Takes initiative and is proactive and communicates effectively with customers and colleagues. • Maintains positive, productive, and beneficial working relationships with colleagues and management. Personal Effectiveness • Takes initiative and is proactive when they see an opportunity to make a contribution. • Manages time and workload effectively. • Maintains a positive, constructive, and enthusiastic attitude to their role. PROBATION Where a person is appointed to Galway County Council, the following provisions shall apply – a) there shall be a period after appointment takes effect, during which such a person shall hold the position on probation; b) such period shall be one year but the Chief Executive may, at his discretion, extend such period; c) such a person shall cease to hold the position at the end of the period of probation, unless during this period the Chief Executive has certified that the service is satisfactory; d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts; e) there will be assessments during the probationary period. REMUNERATION: Holders of the post will be paid at the appropriate point on the pay scale in accordance with the relevant Department Circular. New entrants to the Local Authority Sector will be appointed to the minimum of the scale. Point 01/10/2023 1 €32,301 2 €34,386 3 €37,345 4 €39,289 5 €40,989 6 €42,633 7 €44,853 8 €46,459 9 €48,089 LSI 1 €49,589 LSI 2 €51,100 WORKING HOURS While the normal working week will constitute 35.17 hours, the successful candidate will be required to work the hours directed by the Chief Executive of Galway County Council, which will include hours outside of the normal working day. Under the direction of the Civil Defence Officer, the successful candidate will be expected to co-ordinate their working hours to coincide with the responsibilities and requirements of the post. ANNUAL LEAVE: 30 Days per annum RESIDENCE: The person holding the office must reside in, or at an address convenient to the Local Authority, as approved by the Chief Executive. GARDA VETTING: Garda vetting will be sought in respect of individuals who come under consideration for appointment. OUTSIDE EMPLOYMENT The position is whole-time and the officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties.

5 days agoFull-time

Customer Service Agent

Barna RecyclingGalway€27,500 per year

Role Summary: Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a ‘people Person’ and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints. Customer Service Representative Responsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries. · Handling a high volume of calls · Communicating with customers via on the phone, email, live chat, or face-to-face. · Acknowledging and resolving customer concerns. · Communicating and coordinating with colleagues, as necessary. · Providing feedback on the efficiency of the customer service process. · Ensure customer satisfaction and provide professional customer support. Skills and Experience required : · Gained at least one years’ relevant experience preferably in a customer service environment. · Have good communication skills with an excellent telephone manner. · Have demonstrated a good working knowledge of Excel and Word. · Organised, diplomatic and a good team player. · A proven ability to work to targets and timelines. Terms: · Salary: €27,500 · Hours: 37 hours per week – 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri

1 day agoFull-time

Internships in the Communications Unit of the Department of Foreign Affairs

Department of Foreign AffairsNationwide

Applications are invited for paid internships, which may arise in the Communications Unit of the Department of Foreign Affairs. The Unit's role is to promote Ireland and Irish foreign policy internationally and to provide strategic guidance to the Minister for Foreign Affairs, Ministers of State, our teams based at the Department’s headquarters in Dublin and our Embassy and Consulate network. The Unit is part of the Department's Global Ireland and Economic Division and is made up of the following teams: Press Relations, Multimedia and Digital, Public Diplomacy and Content, Irish Aid Communications, Internal Communications. A key aspect of the Unit’s work is to manage digital communications platforms and advise internally on how digital communications can be used to achieve the Department’s objectives at home and abroad. These internships will offer a unique opportunity for talented individuals to work as part of a highly motivated and skilled team on innovative projects covering a range of disciplines of relevance to policy objectives. Internships will be for a duration of 22 months. All internships will be based in the Department of Foreign Affairs, Dublin. Successful candidates will gain practical experience by contributing to our communications across our digital platforms. The production of accurate and engaging written features and social media copy complemented by suitable multimedia assets for a wide range of platforms and channels will be core to the work. In this context, strong candidates for these roles would be able to display specialist skills in digital media. This may include, but not be limited to, areas like videography, photography, graphic design, digital asset management, social media, copywriting, ensuring consistency and adherence to accessibility standards, and style guidelines. The Department of Foreign Affairs is committed to a policy of equal opportunity. Qualifications/Experience: Essential • Have at a minimum a second class honours undergraduate degree in one of the following areas: journalism, marketing, communications, design or equivalent. • Knowledge of digital platforms, content management systems, and social media tools. • Experience in the production of creative digital content*. • High level of oral and written communication skills, including copywriting skills. • Excellent interpersonal skills, initiative and good judgement along with the ability to develop good working relationships and operate as part of a team. *Where possible please provide links to examples of work in the application form. Desirable • Experience in video production or photography or graphic design. • Knowledge of the Adobe Creative Cloud suite, in particular Photoshop, Premiere Pro, Express. • Knowledge of digital marketing and search engine optimisation. • Knowledge of data analytics. • Experience in copywriting for online publication. • Familiarity with Digital Asset Management systems, multimedia copyright and usage rights. • Knowledge of project coordination. • Experience operating teleprompters and working with scripted content. • Knowledge of accessible media (Subtitling, Captions, ALT Tags, SRT Files). • A strong interest in the work of the Department of Foreign Affairs. Job Specification: These roles require specialist skills in digital media, including videography, photography, graphic design, digital asset management, social media, and copywriting. The precise range of duties will vary over time according to the demands of the unit, but will include the following: • Generate high quality user-focused content for digital channels working across all HQ Units and Missions to ensure consistent presentation and tone of voice. • Develop and create social media content across platforms, including but not limited to text, images, graphic assets, scripts and videos. • Research and write engaging content for Ireland.ie aimed at promoting Ireland globally as a place to live, work, study and invest. • Analyse design briefs, determine requirements, and conceptualise content for digital platforms, primarily Ireland.ie. • Source appropriate footage and maintaining databases of video and audio content in line with copyright and legal requirements. • Media management including update and maintaining of internal content databases • Film original video content for use on Ireland.ie and related social media. • Edit video material and packaging of all video content in relevant formats across a range of digital channels, including for Mission microsites. • Ensure accessibility of all video content through inclusion of closed captions and subtitles. • Conduct research to provide accurate and up-to-date information in both website articles and social media posts. • Conduct research on industry trends and incorporate relevant learnings into content development. • Maintain and contribute to a content calendar for website and social media, ensuring consistent and timely content delivery. • Coordinate across HQ and Mission network to align content with campaigns and initiatives. • Utilise analytics tools to optimise content. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa; It should be noted that any attempt, direct or indirect, by or on behalf of a candidate to influence the selection process will automatically disqualify the candidate. Code of Practice The selection process for appointments will be conducted in accordance with the Code of Practice for Appointment to Positions in the Civil Service and Public Service. Complaints/requests for review will be considered in accordance with the procedures set out in the Code of Practice which can be accessed by visiting www.cpsa.ie. General Data Protection Regulation (GDPR) The current legislation for Data Protection in Ireland is the Data Protection Acts 1988 - 2018 and the General Data Protection Regulation (EU 2016/679). The Data Controller for the collection and processing of your personal data in the Department of Foreign Affairs. Your personal data will be processed for the purposes of your application and will not be further processed in a manner that is incompatible with those purposes. When you submit an application for a competition, we create a record in your name. Information submitted by you or obtained from third parties on your behalf is used in processing your application. Your data will be retained by the Department for as long as there is a business need to do so and in line with the Department’s obligations under the National Archives Act 1986 (as amended). All necessary technical measures have been put in place to ensure the safety and security of the systems which hold this data

4 days agoFull-time

Store Manager

Costa CoffeeOranmore, Galway

Costa Coffee requires a Store Manager for our store in Oranmore. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

14 days agoFull-timePermanent
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