Clerical Officer jobs in Ireland
Sort by: relevance | dateHousing Support Officer
Location: Waterford/South East Reporting to: South East Housing Manager Terms: 6-month fixed term - Full Time 39 hours per week (Mon-Fri) Salary range: €34,244 - €44,331 (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience) Job Purpose: To provide support to the South East Housing Team in both tenancy relations and rent management functions. This role will assist existing Tenancy Relations Officers in delivering comprehensive tenancy support, including handling tenant queries, managing antisocial behaviour cases, coordinating sign-ups, and overseeing voids. In addition, the role will work closely with the Rent Team, with a particular focus on early intervention strategies to help tenants manage rent arrears and ensure timely collection of income documentation. Core duties and responsibilities supporting Tenancy Relations Team:
Post Entry Support Officer
Dublin City University is a leading innovative European University with a mission to “transform lives and societies”. DCU ranks as one of the world’s Top 350 Universities, Times Higher Education, and is proud to be Ireland’s No. 1 Young University. The University is known for the “transformative student experience” it offers, and is also recognised for its impact in addressing global challenges in collaboration with national and international stakeholders. Overview of the Department Student Support & Development (SS&D) provides professional, academic and personal support and development opportunities to students at DCU. It is a busy and diverse Unit, which includes the Student Advice Centre, Counselling & Personal Development, the Student Health Centre, the Disability & Learning Support Office, the Access Office and the Inter-Faith Centre. Further information on SS&D can be found at: http://www.dcu.ie/students/index.shtml SS&D is currently seeking a P4 – Post Entry Support Officer who will be positioned within the Access Office. The individual will play a key role in supporting the ongoing success of the Access programme. Role Profile The Post Entry Project Officer will report to the Head of Service (or their nominee). The role involves working closely with the Access team, Access students, Student Support and Development Staff, and Heads of Schools and Units at DCU. Responsibilities include identifying and providing a range of supports (personal, financial, academic, and professional) to students participating in the DCU Access programme. Additionally, the post holder will manage several multifaceted projects that will develop over time. The role requires effective engagement with various users and interest groups, including staff, students (particularly non-traditional students), teachers, staff of voluntary and community organisations, and corporate sponsors. Due to the evolving nature of the University, developments will inevitably occur that may affect administrative and support functions, and this post will adapt accordingly. The role will initially be based in the Access Service but may be relocated to another unit within SS&D as institutional structural changes take place over time. Duties and Responsibilities The duties and responsibilities of the position include, but are not restricted to, the following: Student Supports • Proactively engage with students supported by the Access Service regarding academic deadlines and opportunities for personal and professional development. • Support the ongoing development and delivery of the Access Service post-entry support programme for students in DCU. • Manage an assigned caseload of students and provide them with appropriate support, including financial assistance. • Administer the Access Financial Bursary Scheme. • Coordinate the Peer Mentoring Programme. • Encourage the participation of DCU Access students in post-entry activities, such as internships and volunteering opportunities. • Make appropriate referrals to internal and external support services as required. • Monitor and analyse the retention and progress of students supported by the Access Service, providing regular reports and updates on their development. • Source and recruit tutors to provide academic support. • Coordinate the delivery of the Access Service orientation programmes. Projects and Initiatives • Partner with the DCU Access team to improve participation, access, and progression for non-traditional student groups into DCU and higher education through DCU’s extensive Outreach Programme. • Support the delivery of the Access to the Workplace programme to students. • Attend relevant conferences, as agreed with the Head of the Unit, and stay up to date on trends in access and widening participation. The Successful Applicant Will • Liaise with staff and students on relevant Access projects and represent the Access Service at stakeholder meetings, committees, boards, and working parties as assigned by the Head of Service. • Have an awareness of national developments that may impact the work of the Access Service and students. • Identify training and development needs to stay up to date on topics affecting socioeconomically disadvantaged students as they progress, transition, and thrive in higher education. • Assist in relevant research and evaluation projects. • Partner with Student Support and Development colleagues to develop and provide high quality services to students. • Where required, assist with Open Days and the delivery of information sessions, and answer queries about the various alternative pathways to DCU, such as HEAR, mature students. • Undertake other duties and responsibilities that the Head of Service or their nominee assigns. Minimum Internal Service Criteria Please note that internal service criteria will apply. Please note staff must have successfully completed their probationary period. Qualifications and Experience • Candidates must have a Primary Degree or equivalent (NFQ Level 7) plus at least 2 years’ relevant experience in a third-level environment or in the fields of access, widening participation, or educational disadvantage. • Candidates must have in-depth knowledge of equity issues faced by underrepresented students and be familiar with the challenges prospective students encounter when entering internships and the employment market. • Knowledge of the Irish education system: educational disadvantage, widening participation in higher education, and practice underpinned by a dedication to diversity, inclusion, and social justice. • Experience engaging with diverse students in a student-focused, student-support setting. • Experience in project and budget management with advanced communication, writing, financial, and administrative skills. • Excellent IT skills, including practical knowledge of MS Office, CRM, and Drupal. • A track record of working in an area that requires confidentiality and discretion. Essential Training The postholder will be required to undertake the following essential compliance training: • Orientation • Health & Safety • Data Protection (GDPR) • Cyber Security Awareness • AI Literacy Other training may need to be undertaken when required. Salary Scale Professional 4 – €44,169 – €64,684 Refer to DCU Payscales for the applicable payscale. Appointment will be commensurate with qualifications and experience and in line with current Government pay policy. Closing date: Thursday, 18th December 2025 Additional Information Please note this role does not meet criteria for a Critical Skills permit as stipulated by the Department of Enterprise, Trade & Employment. Remote Working Policy DCU operates a Remote Working Policy. Employees may be approved for up to 2 days of remote working per week (or an appropriate pro-rata amount for those part time). Any remote working arrangement will be reflective of the predominant on-campus working environment and the core University value of “Student Focused”. Employees will be based on campus for the majority of their working week to ensure a sustained on-campus engagement and experience. The terms of the remote working policy will apply. For more information on the Access Service, please visit: https://www.dcu.ie/access Informal Enquiries Informal enquiries in relation to this role should be directed to: Ms Cathy Mc Loughlin Head of Access Service Dublin City University Phone: +353 (0)1 700 8814 Email: cathy.mcloughlin@dcu.ie Please do not send applications to this email address. Application Procedure Please submit your application through the online system. In order to be considered for the role to which you are applying for, you must upload: Curriculum Vitae Cover Letter Completed application form (blank forms can be downloaded from the bottom of the Vacancy) Please note, if all items are not uploaded, the application will be deemed incomplete and will not be processed.
Research and Training Librarian
The Office is now recruiting for a suitably qualified and committed individual to take up the role of Research and Training Librarian in its Library and Research Service. Library and Research Service The Library and Research Service delivers high quality legal research, information and legal know how services to support the work of the Office’s legal staff and is also involved in various Knowledge Management initiatives in the Office. The successful candidate will be joining a small team of eight, comprising of two other librarians (Legal Information Manager, Systems Librarian), one library assistant, four Legal Researchers, and one Legal Researcher and Know how Coordinator. In addition to delivering research and know how services, they also provide on demand legal research, a legal know how database, a wide range of current awareness services and legal reference guides, as well as information skills training programmes and access to a hard copy and electronic law collection. The Role Reporting to the Legal Information Manager, the Research and Training Librarian will be responsible for the provision and continued development of a high quality information and research service. They will also be responsible for planning and managing the continued development, delivery, and evaluation of legal information skills training programmes and support materials to the Office’s legal staff and Seconded Advisory Counsel. Key Duties and Responsibilities The key duties and responsibilities of the role may include: • Developing, providing and promoting research and information expertise and resource services to the Office; • Performing and prioritising non interpretative legal research for the Office’s legal staff and Seconded Advisory Counsel; • Planning, managing, developing, delivering and evaluating legal information skills training programmes to the Office’s legal staff and Seconded Advisory Counsel; • Preparing information skills and database support materials; • Developing and providing current awareness services and research guides to the Office’s legal staff, including the fortnightly current awareness bulletin; • Contributing to the Library Knowledge Base as one of the Library content editors; • Proactively contributing to the further development of the Library and Research Service; • Contributing to the work of the Learning and Development Committee; • Keeping up to date with developments in law and librarianship relevant to the role of the Research and Training Librarian. Please note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. Other duties and responsibilities appropriate to the role may be assigned from time to time. Vacancy and Office Location The successful candidate will be based in the Office of the Attorney General, at Government Buildings, Merrion Street, Dublin 2. Working Environment The successful candidate will be expected to work full time on site for the duration of their probationary period. Access to remote working may be considered at that point, having regard to the nature of the work environment and subject to the business needs of the Office. Training and Development The Office is committed to strengthening the legal and administrative expertise of all staff and has in place a Performance Management Development System in conformity with the general policy of the Irish Civil Service. The Office will provide training, both in house and off site, for a range of legal, management and administrative tasks. Training can include attendance at relevant conferences on issues of relevance to the library and information profession, legal issues, or courses designated as important for staff of the Office. Benefits As well as a meaningful, varied, challenging and interesting career, some of the benefits of working as a Research and Training Librarian in the Office of the Attorney General are: • Salary starting at €39,474 with yearly increments for satisfactory performance; • Public sector pension; • 25 days of annual leave per year, rising to 29 days after a number of years in the grade; • Subject to business needs and a satisfactory probationary period: o Flexible working with a commitment to work life balance and a family friendly workplace, including work sharing arrangements and a wide variety of special leave options; o Access to Shorter Working Year Scheme; o Facility to apply for career breaks; o Learning and development opportunities; • Cycle to work scheme; • Access to Public Service Credit Union; • Tax saver public transport pass. Essential Candidates must have on or before Thursday, 15th January 2026: A qualification at minimum Level 9 on the National Framework of Qualifications (NFQ), or NARIC Ireland Foreign Qualifications equivalent, in Library and Information Studies; At least two years relevant experience in a customer facing library or information service; Excellent organisational skills and attention to detail, with the ability to handle multiple workloads and or conflicting priorities to tight deadlines; Self motivation with the ability to work as part of a team and independently with minimal supervision; The ability to collate, analyse and present information from multiple sources; The ability to actively share information, knowledge and expertise; Excellent communication skills, both oral and written, with the ability to present complex information in a clear and concise manner; Excellent interpersonal skills with the ability to build and maintain effective working relationships with stakeholders at all levels; Excellent information technology skills with proficiency in Microsoft Office applications, in particular Excel, Word and PowerPoint. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance at this level. Desirable • Experience of working in a law library; • Experience of training end users on legal information databases; • Experience of using legal databases, for example vLex Justis, Lexis+, Westlaw Ireland and Westlaw UK; • A high level of proficiency in developing bespoke content, for example articles, leaflets, training and online content, and delivering both in person and virtual presentations or webinars.
Office Administrator
What you will do
Graphic and Web Design Officer
Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of services and supports for family carers nationally from our local support centres. JOB SUMMARY This exciting new role blends visual design excellence with web management expertise. The ideal candidate will be responsible for producing engaging graphic content, developing new brand assets, maintaining and optimising our website, and taking a key role in the planning and execution of a new website build. They will also provide social media support as and when required. The successful candidate must possess the following qualifications, skills and experience: 3+ years of experience in graphic design and web content management. Strong portfolio showcasing a range of brand and digital design work. Proficiency in Creative tools such as Adobe Creative Suite, Canva, etc. Working knowledge of HTML/CSS; experience with JavaScript is a plus. Experience using CMS platforms. Understanding of SEO, web performance tools, and responsive design principles. Strong project management and communication skills. Ability to manage multiple deadlines and prioritise work effectively. Degree or diploma in Graphic Design, Web Design, or a related field. Experience supporting website redesigns or builds from concept to launch. Familiarity with web analytics (Google Analytics, Hotjar, Search Console). Skills in motion graphics, video and audio editing, and photography are a bonus. Experience in not-for-profit sector desirable. Terms & Conditions: Full time permanent contract (37 hours per week across Monday - Friday). This role has a hybrid model of working available. The Graphic and Web Design Officer may work from our office in Kingswood, Citywest, Dublin 24. Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €32,000 with access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year. Application Process: Applicants are invited to submit their up-to date CV and cover letter demonstrating how they meet the above criteria to recruitment@familycarers.ie no later than Friday 2 January 2026.
Assistant Manager Of PEAT+ / Senior Peatlands Project Officer
Job Purpose The Assistant Manager of Peat+ will support and oversee the delivery of peatland restoration and management initiatives under the Peat+ programme. The role involves coordinating project teams, managing resources, and ensuring compliance with environmental standards to achieve sustainable outcomes. The Council may retain a list of successful reserve candidates arising from this recruitment for any vacancies which may arise which are the same grade and similar duties. Such a reserve list will be compiled and held for a period of 12 months from the date of interview. All employees are expected to model the Customer Care behaviours of “Serve Passionately, Engage Positively and Deliver Consistently.” All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their e-mails including junk folder regularly. Please download the Job Description and Person Specification as these will not be available after the advertisement closes. Recruiting Office Human Resources Section (Craigavon Office) Armagh City, Banbridge and Craigavon Borough Council Civic Centre Lakeview Road Craigavon BT64 1AL 0300 0300 900 Ext 62014/61705
Staff Welfare Officer
The Role The Staff Welfare Officer provides a range of supports to employees, which focus on their well-being, while also helping employees to engage with innovative preventative measures to avoid injury and illness and to help enhance their daily lives. They offer support, advise management on welfare policies, handle confidential issues, and bridge communication between staff and employers. The Staff Welfare Officer reports to the Administrative Officer, People Services, or such designated person(s) as may be assigned from time to time. Duties The duties of the Staff Welfare Officer include, but are not limited to the following: • Act as the first point of contact for staff experiencing personal or work-related difficulties and provide confidential support to help resolve issues. • Promote awareness of the Council’s Staff Welfare service and actively communicate its benefits to staff. • Work with the Wellbeing Team to plan, promote and roll out wellbeing and resilience programmes across the organisation. • Provide an active outreach to staff members on long-term sick leave, where appropriate. • Advise management on strategies to improve absence management and related performance indicators. • Direct staff to appropriate external support services when required. • Liaise with external agencies and the Council’s Medical Advisors regarding the provision of information and supports on health promotion. • Collaborate with the Learning and Development team in relation to the development and roll-out of health, wellness and welfare training programmes. • Develop and maintain a Staff Welfare Charter and annual work plan. • Ensure information on staff welfare policies and procedures is dispersed to all staff in a timely manner. • To take an interest in, and actively encourage general welfare, social and recreational activities amongst the Council’s staff. • Meet new staff members to provide information on available welfare facilities and supports. • Contribute to the development and roll out of health awareness initiatives and programmes. • Maintain up-to-date knowledge of the various state, semi-state, medical, voluntary and other agencies whose services may benefit staff. • To advise, as required, on the formulation of staff welfare policies and to assist in the development and implementation of such policies. • Maintain appropriate records in line with confidentiality requirements. • Report directly to the Senior Executive Officer, People Services or their nominee and liaise with Heads of Departments and relevant external agencies as necessary in the carrying out of their duties. • Other duties and responsibilities as may be assigned from time to time. These tasks which are indicative rather than exhaustive are carried out under general supervision. Qualifications and Requirements of the Post CHARACTER Each candidate must be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, TRAINING, EXPERIENCE, ETC. Candidates must on the latest date of receipt of completed application forms have: (a) hold a professional qualification in Social Work prescribed under the Health and Social Care Professionals Act 2005 (as amended): or (b) have a Letter of Validation issued by CORU/National Social Work Qualifications Board; (c) be eligible for registration with CORU; (d) possess a high standard of administrative and management experience; and (e) have a satisfactory knowledge of public service organization. The ideal candidate shall: • Have strong communication, confidentiality, and interpersonal skills. • Have a proven track record in the promotion of staff welfare. • Provide satisfactory evidence of their ability to relate well to people and to guide them towards the resolution of their difficulties with sensitivity and sound judgement. • Will have good knowledge and awareness of Health and Safety Legislation and Regulations, the implications for the organization and the employee, and their application in the workplace. • Be in possession of a current unendorsed full driving licence (Category A1, A and/or B) as they may be required to drive in the course of their duties. Candidates may be shortlisted based on the desirables listed above. The Selection Process Fingal County Council reserves the right to shortlist applications, if required. This is not to suggest that any candidate may be unsuitable or incapable of undertaking the duties of the post advertised, but rather that there may be candidates who have demonstrated that they are better qualified and/or have more relevant experience. The number of persons to be invited, in these circumstances, to interview shall be determined by the local authority from time to time, having regard to the likely number of vacancies to be filled. Step 1: Initial Screening In the first instance, all applications received by the latest date/time for receipt of completed applications are screened for eligibility in accordance with the qualifications for the post as set out in this booklet and declared by the Minister for the Department of Housing, Local Government and Heritage under Section 160 of the Local Government Act 2001. Step 2: Shortlisting Each candidate’s application may be assessed against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is the sole responsibility of the applicant to provide a detailed and accurate account of their qualifications and/or experience in their application form and to outline the relevance of their experience in the examples provided. Step 3: Interview Candidates who are successful in the shortlisting process will be invited to attend for interview(s). Fingal County Council will endeavor to give sufficient notice of the interview to shortlisted candidates. Thereafter, it is the responsibility of the candidate to make themselves available on the date/time selected. Candidates who do not attend for interview will be deemed to have withdrawn their application from the competition. Expenses incurred by candidates in attending for interview will be at the candidates own expense. An independent interview board will be established by the Senior Executive Officer, People Services, or other designated officer, to assess the candidates shortlisted for interview. The interview board will generally comprise of a Chairperson and two other members, who will have expert knowledge in the relevant field. The objective of the interview board is to identify candidates who best meet the objective criteria and competencies required for the position and to place them in order of merit. Candidates who are successful in the interview will be qualified in order of merit for appointment to the post of Staff Welfare Officer and placed on a panel. It should be noted that placement on a panel may not necessarily lead to a job offer. The selection process is not concluded until such time as references have been sought and clearance checks, i.e. Garda vetting, occupational health, verification of education qualifications, etc, have been carried out to the satisfaction of the Council. Benefits At Fingal County Council, we value our employees and want to support them to develop their careers. We offer flexible working arrangements, competitive salaries and pension benefits, a positive work environment, training and development opportunities, a defined career path in a supportive and inclusive culture and the opportunity to make a difference, along with the following benefits: ➢ Standard working day is 9-5 ➢ Excellent Work/Life balance with Family Friendly Schemes such as Shorter Working Year and Worksharing ➢ Opportunities for promotion and career development ➢ Employee Assistance and Wellbeing Programme ➢ Pension Scheme ➢ Blended Working available - up to 2 days per week ➢ Ongoing training and higher educational support ➢ Cycle to Work Scheme Particulars of Employment The employment is whole time, permanent and pensionable. Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. PROBATION (a) there shall be a period after such employment takes effect during which such persons shall hold such employment on probation, (b) such period shall be one year but the Chief Executive may at their discretion extend such period, (c) such persons shall cease to hold employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. SALARY €55,209, €57,809, €60,432, €63,076, €65,707, €68,342, €70,979 (LSI 1), €72,357 (LSI 2) per annum. Persons who are not serving local authority employees will be based on the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of any services which they are required by or under any enactment to perform. HEALTH For the purpose of satisfying the requirement as to health it will be necessary for successful candidates, before they are employed, to undergo a medical examination by a qualified medical practitioner to be nominated by the Local Authority. RETIREMENT AGE The retirement age is 70 years. RECRUITMENT The local authority shall require a person to whom employment is offered to take up such employment within a period of not more than 6 weeks and if they fail to take up the employment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not employ the person.
Administrative Officer
Purpose and Summary of Post: This is a permanent role at Saint John of God Hospital, at Grade IV level, reporting to the Administrative Coordinator. The post holder is responsible for providing efficient and effective secretarial and administrative support to all areas of the administration department, consultant psychiatrists, medical / multidisciplinary teams and any other personnel, as directed. Principal Duties and Responsibilities: The following is intended for the guidance of the person assigned to the post but is not an exhaustive list of the duties associated with the post. · You will be a member of the Administration Department. · Hours of Duty: You will be required to operate a 17.5-hour week over 4 days. Your hours of work will be as agreed with your line manager and in line with service needs. You will be required to: · Provide full administrative and secretarial support to all areas of the administration department, including the consultant psychiatrists, medical / multidisciplinary teams, admissions department, and any other personnel, as directed, in an efficient and effective manner. · You may also be required to provide administrative or secretarial support for any other service within the hospital, as directed by the administrative coordinator. · Provide cross-cover, as directed, for other administrative colleagues on the hospital’s main reception desk / switchboard, mental health act administrator, medical record administrative functions, and admissions department, as required. · Demonstrate flexibility in performing your duties and, if necessary, to work outside the standard working hours, should the business need arise. · Ensure the smooth running of out-patient clinics for consultant psychiatrists, registrars and additional team members, as directed. The Electronic Patient Record should be always used for the recording of both patient information and appointments. Fees should be lodged with the account’s office on the evening of the appointment and not held in your office. · Act as the first point of contact for multidisciplinary teams and deal appropriately, professionally and efficiently with all communications, queries and visitors. · Respect the confidentiality of your work regarding patients attending the hospital and the processing and handling of patients’ files and documents. · Display excellent customer care skills and empathy in dealing with all patient / family enquiries. · Attend meetings as required and ensure that agendas, minutes, supporting documentation and any other relevant communication are prepared and drafted in a timely manner and sent to all appropriate personnel. · Assisting with the maintenance, filing and archiving of all medical records. · Conduct and contribute to the hospital’s clinical audit activity, in conjunction with the hospital’s audit facilitator and the administrative coordinator. · Actively participate in staff development, in-service and external training relevant to the post, as may be organised from time to time. · Ensure up-to-date knowledge on all relevant matters (clinical and non-clinical) throughout the hospital so that a very good corporate knowledge is maintained. · Maintain own knowledge of relevant Saint John of God Hospital clg policies, procedures, protocols, guidelines and standard operating procedures to perform the role efficiently and effectively and to ensure work standards are met. · Ensure consistent adherence to Saint John of God Hospital clg policies, procedures, protocols, guidelines and standard operational procedures. · Maintain own knowledge of relevant regulations and legislation; for example, the Mental Health Act, the Mental Health Commission’s Judgement Support Framework, the General Data Protection Regulation (GDPR) and the Freedom of Information Act. · Actively participate in future service developments and projects as assigned and associated with the hospital. · Be fully familiar with the terms of the Safety, Health and Welfare at Work Act and all relevant policy documents of Saint John of God Hospital clg; that is, Employee Handbook, Safety Statement, Guidelines for Investigation of Allegations of non-Accidental Injury and Abuse, etc. · Respect and operate within the framework of the tradition, character and ethics which govern the work of the Saint John of God Hospital clg. · Maintain absolutely confidentiality at all times in relation to all aspects of the role and your work. · Ensure that all departmental and hospital records are confidential to the service at Saint John of God Hospital and to maintain confidentiality in respect of matters which come to your knowledge in the course of your official duties. · Ensure that the mission and values of Saint John of God are displayed by you at all times and that everyone you come in to contact with during your work is a recipient of the values on all occasions. · Perform any other such appropriate duties that may be assigned to you from time to time by the administrative coordinator, their nominee or other designated person. · This job description is not intended to be a comprehensive list of all duties involved and, consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and contribute to the development of the post while in office. Similarly, this job description may be subject to review in light of experience and/or changing circumstances. Eligibility Criteria: Candidates must have at the latest date of application: Qualifications and / or Experience: Eligible applicants will be those who on the closing date of the application: · Possess the requisite knowledge and ability for the proper discharge of the role. · Have excellent organisational, administrative, secretarial, typing and keyboard skills; including computer literacy and an excellent knowledge of Microsoft Office (Word, Excel and Outlook). Audio typing experience is an advantage. · Have excellent communication and interpersonal skills, including the ability to communicate successfully and sensitively with a wide range of internal and external stakeholders. · Process strong team working skills and the ability to establish excellent working relationships with a wide range of internal and external stakeholders. · Have excellent problem-solving skills and the ability to manage multiple responsibilities and tasks in a dynamic and fast paced environment; including the ability to plan and prioritise workload (multitasking, time management skills and working to deadlines). · The ability to work independently on own initiative, self-motivated and constantly seeking ways to improve. Professional Knowledge & Experience: Demonstrate: · Previous experience in a busy, dynamic work environment requiring flexibility. · Excellent organisational, administrative, secretarial, typing, keyboard skills required and audio typing experience an advantage. · Ability to work in an accurate and methodical manner, with excellent numeracy skills. · High levels of attention to detail, while meeting the demands of a busy office. Communication, Interpersonal Skills & Team Working: Demonstrate: · Excellent oral and written communication skills, including the ability to present information in a clear and concise manner. · Excellent interpersonal skills and the ability to communicate successfully and sensitively with internal and external stakeholders. · Ability to work as part of a team and to establish good working relationships with a wide range of internal and external stakeholders. · Ability to work independently on own initiative, with the capacity for management responsibility and initiative. Planning & Managing Resources: Demonstrate: · Ability to balance multiple tasks, prioritise workload and work to deadlines. · Excellent planning and organisational skills, including using computer technology efficiently and effectively. · Ability to manage deadlines and effectively handle multiple tasks. · Ability to manage within allocated resources and the capacity to respond to changes in a plan. Evaluating Information, Problem Solving & Decision Making: Demonstrate: · Ability to work on own initiative and take proactive decisions appropriate to the role. · Flexibility, problem solving and initiative skills, including the ability to adapt to change · Ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately, as appropriate. · Ability to recognise when it is appropriate to refer decisions to a higher level of management. · As the service needs of Saint John of God Hospital clg evolve and develop over time, there may be an impact on this role and, therefore, this job description may be reviewed and updated accordingly to the needs of the organisation. This job description is a guide to the general range of duties assigned to the post holder. It is not intended to be exhaustive or definitive and is subject to periodic reviews.
Training Support Officer
Location: Enniskillen, Technology and Skills Centre. Due to the nature of work within the College, it is anticipated that travel to all campus sites may be required. Main Duties and Responsibilities: Administration To assist with marketing, recruitment, interviewing and induction of participants on College programmes and act as a point of contact for enquiries in relation to College programmes taking ownership of all customer issues/queries to expedite a prompt resolution. To develop and maintain personal training plans and progress files for participants and periodically review progress as per programme requirements. To organise and assist with programme administration, ensuring that all participants are enrolled on College Management Information systems, TAMs and coordinate the completion of all relevant paperwork to include timesheets, enrolment data, registers etc. To undertake all necessary programme administration, ensuring compliance with college and programme funders requirements and procedures. Supporting Participants To provide one to one support, guidance and mentoring to individuals enrolled on College programmes identifying and addressing barriers to achieving qualifications and/or sustainable employment outcomes; To refer participants to appropriate internal and external support services, monitoring and evaluating progress and outcomes. To engage with external agencies to ensure efficient and effective discharge of College programmes. Supporting Programme Delivery To liaise with curriculum and management staff as required to set up programmes to ensure effective delivery; To support the development of employability and personal development skills in participants and provide CIEAG through the provision of 1:1, group and seminar support; To engage with College staff and personnel from external organisations to ensure that provision provided meets participant needs; To conduct quality audits on programme documentation; ensuring compliance with programme requirements and participate in the College Self Evaluation Process; To support participants undertaking Job search and Personal Development activities; To work in conjunction with college managers and supervisors to ensure compliance with auditors and inspectors in relation to areas under review; To coordinate and develop Construction Skills Register (CSR) provision in SWC Employer and Business Engagement To carry out reviews and assessment of work placements; to ensure compliance with relevant Health and Safety, insurance requirements, disability access, equality and other legislation (including Access NI); To liaise with employers and sectorial bodies to establish companies’ recruitment needs whilst working with Head of School / Centre Manager to identify and develop appropriate apprenticeships programmes to meet needs. To support Head of School / Centre Manager in the co-ordination of marketing, recruitment and selection processes to identify and select appropriate candidates for apprenticeships. To engage with employers and sectorial bodies to identify existing employee upskilling needs whilst liaising with Head of School / Centre Manager to identify and organise appropriate Short Accredited Courses to meet needs To contact businesses and establish interest in College programmes using telesales, direct marketing and employer visits and to actively convert expressions of interest into business in line with agreed targets and best practice; To manage existing customer accounts through planned individual account management and support utilising Customer Relationship Management systems to ensure efficiency and effectiveness; To attend internal and external meetings to promote, develop and implement aspects of College training provision; To secure appropriate work placement and employment for participants and to liaise with employers regarding current and potential placements for training participants, utilising the CRM system to manage and track engagement. General Duties The post holder is expected: ➢ To act as Duty Manager on a rotational basis for nominated Campuses as part of a team. ➢ To support the Technical Services Manager in the management of delegated functional budgets and resources to ensure targets are met. ➢ To develop benchmarks for the effective evaluation of the College’s Desktop Services team. ➢ To participate, as required, in the recruitment and selection of staff for the College in accordance with procedures. ➢ To abide by the College’s Code of Conduct and seek to promote the College positively at all times. This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. It is anticipated that the post-holder will assume additional responsibilities as and when new projects and/or areas of focus for the College develop. The College reserves the right, in consultation with the post-holder, to amend the job description to meet the changing needs of the College. Qualifications & Experience Qualification at level 4 in a relevant discipline; GCSE English Language and Maths (Grade A* - C) or equivalent. A minimum of 9 month’s experience in a client facing role demonstrating engagement with young people 16+ and/ or business or industry Skills & Capabilities Excellent ICT skills (which include use of the Microsoft products such as Word, Excel, Outlook and use of Management Information systems). Good organisational skills with the proven ability to prioritise and manage workloads to meet deadlines Terms and Conditions Salary: Band 4 points 8 – 18 (£26,824 - £31,537 per annum). Commencing on £26,824 per annum Contract Type: Post 1 - Full-Time, Temporary until March 2026 with possible extension Post 2 - Full-Time, Temporary until October 2026 with possible extension Hours of work: 36 hours per week Location: Enniskillen, Technology and Skills Centre. Due to the nature of work within the College, it is anticipated that travel to all campus sites may be required. Holiday Entitlement: 12 public holidays plus 23 days rising to 30 days after 5 years’ continuous service Pension: In accordance with NJC terms and conditions, the postholder will automatically be enrolled in the NILGOSC pension scheme which offers a range of benefits commensurate with pub
Infrastructure Officer X
The post holder(s) will be responsible for supporting the Infrastructure and Cyber Security Lead in the implementation, management and monitoring of all technical solutions within the College IT Infrastructure and Network systems, including crossover to Cyber Security systems. Each post holder is expected to contribute to both key areas of Operations and Projects.
