Customer Service jobs in Ireland
Sort by: relevance | dateSenior Human Resources Partner
Senior Human Resources Partner · 0.50 WTE 17.5 hours · Indefinite Duration contract · Grade VI · H.S.E. funded · Based in Harold’s Cross The post holder will work in partnership with managers and staff in the Medical and Volunteer departments to provide advice and support on all HR and employee and industrial relations matters. The successful candidate will work closely with the Director of Human Resources and Training and the HR team to implement the HR strategy to include HR related training, projects, initiatives and policy. Essential Requirements Qualifications: · Relevant third level qualification at degree level in HR · CIPD membership Experience: · Minimum of 3 years’ relevant experience working in a fast-paced HR department · 1 years’ experience in a management / senior HR role · Experience with industrial relations matters · Experience delivering training to groups and facilitating teams · A strong background in project management · Experience representing employer at third party forums under the auspices of the Workplace Relations Commission · Strong proficiency in Microsoft Office package,i.e. Word/ Excel/ PowerPoint etc. Desirable Requirements Qualifications: · Masters in Human Resources or related area Experience: · Experience in a senior HR role in a healthcare environment · Experience with and knowledge of Public Sector Superannuation schemes · Experience of reporting from SAP HR/Payroll system Informal enquiries are most welcome. Please contact Carol Barr | Director of HR & Training | 01 4068813 | cbarr@olh.ie A detailed Job Description & Person Specification is available to download below or from the Human Resources Department | hr@olh.ie | 01-491 2594. Latest date for receipt of applications is at 12 Pm Monday 14th July 2025.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day?If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract. You’ll work across different shift times, on varied tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl • €15.10 rising to €17.40 per hour after 3 years (supplementary pay outlined below)• Unsocial hours worked (12am to 7am) • Flexiwage will allow you to split your monthly pay over the month - weekly or fortnightly options available• 20 days holidays per annum pro rata• Company pension after 1 year• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Mobile and broadband discounts with Three network• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 • Basic Rate €15.10 • €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40• €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40• €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
PSNI Tradesperson Mechanic Auto Electrician
Job Background: The tradesperson role within the Police Service of Northern Ireland Transport Workshops is a multi-skilled role which covers the core trades of mechanics, auto electricians and coach builders/fabricators. The main duties described below cover these three disciplines which are required to maintain the diverse vehicles within the fleet in accordance with the manufacturer’s specification, service standards and government regulation, ensuring vehicles are readily available to support operational requirements. Hours of Work: Armagh, Maydown & Enniskillen - Monday – Thursday 08:00 – 16:15 and Friday 08:00 – 14:30 (under review). 37 net hours per week. Carrickfergus & Antrim - Monday – Thursday 07:00 – 15:00 and Friday 07:00 – 14:30 (under review). 37 net hours per week. Overtime may be a requirement of this post for which the appropriate overtime allowance will be paid. Salary: Currently £28,734 - £29,337, moving to £30,458 - £31,097 applicable from 1 August 2025 plus £1365 environmental allowance.
PSNI Armourer
Job Background: The post holder will provide technical and maintenance support in relation to the maintenance, scrutiny, checking and repair of Police Service of Northern Ireland’s weapons and associated equipment. Hours of Work: Monday – Friday 37 hours per week with a requirement to work outside office hours when necessary to meet the demands of the role. Salary: Currently £28,734 - £29,337 moving to £30,458 – £31,097 applicable from 1 August 2025 plus £1365 environmental allowance.
Senior Speech And Language Therapist
Brothers of Charity Services Ireland – South East Region Temporary Full time Senior Speech and Language Therapist Applications are also welcome from candidates who are interested in part time hours Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Senior Speech and Language Therapist The person appointed to this post will work as part of multi-disciplinary teams delivering a coordinated approach to adults supported by the services. The professional reporting relationship for clinical governance and clinical supervision will be to the Speech & Language Therapy Manager through the professional line management structure. This is an exciting opportunity to develop skills in the expanding clinical area of adults with intellectual disability. Each candidate for the appointment must a. Be registered or be eligible for registration, as a Speech & Language Therapist with CORU AND provide proof of registration before commencement. b. Have 3 years’ full time (or an aggregate of 3 years full time) post qualification clinical experience. c. Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. · Competitive Rates of Pay (€63,279 - €74,509 (pro-rata) Clinical supervision and support · Defined Benefit Pension Plan · Flexible Working Hours · Family Friendly Leave Arrangements · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDSE
Clerical Officer
St. Christopher's Service CLG provides a person centred, comprehensive, efficient, and innovative service to people with intellectual disabilities. It is a high quality, community-based service, based on identified individualised needs, enabling service users to reach their fullest potential. We are looking for staff who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our mission and national standards, underpinned by equity, quality, best practice and research. Based at our offices on Battery Road, Longford. 20 Hours per week - (Hours of work Monday to Friday - 10 am to 2 pm) SALARY SCALE: Clerical Officer Grade III – NB: Should you have no prior public sector experience you will be placed on point 1 of the relevant pay-scale above. Eligibility Criteria Qualifications and/or experience:
Apprentice Service Advisor
Due to continued growth within the group, we are currently recruiting for a trainee Service Advisor to work in our modern Joe Duffy Athlone dealership. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Requirements: To be the focal and experienced point of contact for our Athlone customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Athlone dealership range. Maintain relevant systems ensuring accuracy at all times. Likely to be/have: Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills. Excellent organisational skills. Able to record accurately all relevant details. Ability to 'up sell' additional work / accessories. An ability to absorb and understand technical data and explain it to our customers as required. A full, clean driving licence is an essential requirement for this role We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Programme. Industry-leading training and progression plans. Bike to Work Scheme. 20 days of Annual Leave. Life cover. Active Social Club. PRSA.
Team Leader
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION TEMPORARY FULL-TIME TEAM LEADER CAISLEAN DAY SERVICES, GALWAY JOB REF: 81675 Location: Caislean Services operates a range of services including day, residential, respite, training, education, employment opportunities, Individualised services, and leisure activities which are geographically dispersed though the West Sector Adult Services. We strive to provide the highest standards by following a human rights-based approach integrating normal community participate as much as possible into the daily lives of the people supported. We wish to recruit an innovative, creative, motivated, visionary person. We are looking for an individual who will be flexible and adapt to the needs of particular individuals they support, are open to change, aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunity for new experiences. The Role: The Team Leader will be responsible for the day-to-day management of the service and will provide leadership and supervision at a local level, ensuring the service delivered is person centred. It is the Team Leader’s responsibility to ensure that the life of each person reflects the organisation’s core values and the personal outcome measures. • Dignity and respect • Sharing ordinary places • Growing in relationships • Making choices • Making a contribution Reporting/Responsible To: Service Coordinator/Area manager Qualifications/Experience/Skills: The recognised professional qualification for social care is as follows: • Nursing (RNID/RNMH) and hold a current registration with NMBI or HETAC/NQAI BA in Applied Social Studies (Disability)/Social Care. Candidates must be eligible for registration on the Social Care Register at CORU on or before 30th November 2025. View approved qualifications on https://www.coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ • A qualification in Management is desirable. • The successful candidate will have a minimum of 3 years experience of working with people with an intellectual disability. They will also have experience of behaviours that challenge and complex needs. Experience in goal setting and programme implementation is essential. • The successful candidate must have experience of managing and supervising a staff team and be up to date with current policy and legislation relevant to intellectual disability services. • Candidates must demonstrate strong leadership, management and planning skills as well as the ability to set goals, implement and review. • Candidates must have the ability to exercise good judgement, discretion and confidentiality, to communicate effectively in both written and verbal forms and co-operate in a team environment with a person-centred philosophy. • A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. Skills: Candidates must demonstrate strong leadership, management and planning skills as well as the ability to set goals, implement and review. Candidates must have the ability to exercise good judgement, discretion and confidentiality, to communicate effectively in both written and verbal forms and co-operate in a team environment with a person-centred philosophy. Working Hours: Contracted hours will be based on a 5-day duty roster and will depend on the grade of the successful candidate i.e. 78 hours a fortnight (Social Care grade) 75 hours a fortnight (CNM1 grade). In addition, a sleep-in and/or night duty commitment is a requirement of the post for which the appropriate allowance will be paid. An ‘On Call’ commitment may be required and flexibility around this will be expected in order to meet service needs. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidates i.e. Social Care or CNM1. Annual leave must be planned in advance with the Area Manager / Service Coordinator to ensure appropriate and adequate cover is provided for the service. Remuneration: Based on the salary scale attached to the grade of the successful candidates i.e. Social Care or CNM1. Tenure: Temporary full-time and pensionable linked to a permanent employees Carers Leave for approximately 2 years. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Informal enquiries to Helen Lawrence (Area Manager) or Marcella Kennedy (Service Coordinator) 091 - 721410 Closing date for receipt of completed application forms on-line is Thursday, 10th July 2025 Interview date for this post TBC The Brothers of Charity Services Ireland is an equal opportunities employer
Social Care Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION TEMPORARY FULL-TIME SOCIAL CARE WORKERS CAISLEAN SERVICES, GALWAY CITY JOB REF: 81672 A panel may be formed from this competition from which future Social Care Worker vacancies in the Caislean Services may be filled over the next 6 months. Location: Caislean Services operates a range of services including day, residential, respite, training, education, employment opportunities, Individualised services, and leisure activities which are geographically dispersed though the West Sector Adult Services. We strive to provide an excellent service, integrating the community as much as possible into the daily lives of the people supported. Candidates will be required to be flexible in this position, and will be required to work a variety of hours as required. The successful candidate may be required to work between the various community houses and day care programme areas associated with the Caislean Services depending on service need. The Role: The Social Care Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunity for new experiences. Reporting/Responsible To: Social Care Leader/Team Leader/Service Coordinator/Area Manager Qualifications/Experience: Skills: Candidates must demonstrate: • Excellent organizational and planning skills, with the ability to set goals, put into action and follow through. • The ability to communicate effectively in both written and verbal forms • Excellent listening skills • Creativity and initiative • Be innovative and self-motivated • Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy • The ability to exercise good judgement, discretion and confidentiality • Patience and a sense of humour • Staff will be expected to network with local community groups and develop positive links for the individuals who use the service. • Keep up to date with current practice within the field • To actively lead the service and staff team assigned to you by the Team leader / Social Care leader /Service Coordinator. • Arrange staff cover when required. Working Hours: 78 hours a fortnight based on a 14 day duty roster. The successful candidates will be required to work day/night duty, sleepovers, weekends and public holidays. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Appropriate service related leave will be granted after 5 and 10 years’ Service respectively. Remuneration: Department of Health Social Care Worker Salary Scale (01/10/2024) - €38,951 x 12 increments – €53,970 (max of scale) per annum. LSI €54,989 per annum is payable after 3 Years on the maximum of the scale. Service Related Leave is also granted after 5 and 10 years’ service respectively. Tenure: These posts are Temporary and pensionable linked to funding. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. INDW Informal enquiries to Helen Lawrence (Area Manager) on 087 6727601 Or Marcella Kennedy on (Service Coordinator) on 087 3959811 Online applications will close 5pm Thursday 10th July 2025 Interview date TBC The Brothers of Charity Services Ireland is an equal opportunities employer
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PROVIDING SERVICES TO PEOPLE WITH INTELLECTUAL DISABILITIES JOB DESCRIPTION: SUPPORT WORKERS ADULT WEST CAISLEAN SERVICES, GALWAY JOB REF: 81667 The Role: The role of support worker is to assist the people who use our service to meet their day to day needs, reach their full potential, promote independence and to be an active part of their the local community. We support them to further their education (both internal and external to the Service) and to build their independent living skills if this is their choice. A major focus of the Support Worker role is to assist and support people who use the Service with development of their own Individual Plan and supporting them to achieve their own Personal Outcome goals. The Support Worker is also responsible for all aspects of personal care which includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being as required by the individual. Reporting/Responsible To: Team Leader/Senior Staff/Team Manager/Service Coordinator/Area Manager Qualifications/Experience/Skills: • Candidates must have a good general education. A recognised qualification appropriate to the Field of intellectual disability is an advantage. QQI Level 5 or higher is desirable. • A minimum of one years’ experience of working with individuals with an Intellectual Disability is desirable, full training will be provided. • The candidate should have knowledge of person-centred planning. • A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence, should it be required. • Fluency in verbal and written English is an essential requirement of this post. • To be able to demonstrate flexibility, communication and team working skills together with an enthusiasm for the post. Working Hours: Full-time hours are 78 hours a fortnight/part-time hours will vary. All posts are rostered over a 14 day/night duty roster. There may be a requirement for Support Workers to work days, working night duty, weekends, split duty hours, bank holidays, and sleepovers to meet service needs. Additionally, there are opportunities for day service positions operating Monday through Friday. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Intellectual Disability) salary scale (01/10/2024) - €33,699 x 13 increments - € 45,190 (Max) pro rata per annum. Long Service Increment (LSI) €46,984 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: These posts are permanent/temporary and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. Employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. INDW Informal enquiries to Helen Lawrence (Area Manager) Or Marcella Kennedy on (Service Coordinator) on 091 - 721410 Closing date for receipt of completed application forms on-line is 5pm Thursday 10th July 2025. Interviews for this role TBC The Brothers of Charity Services Ireland is an equal opportunities employer
