Customer Service jobs in Ireland
Sort by: relevance | dateCommunications Officer (Executive Officer)
What is the role? Communications functions vary across organisations, and the specific role and responsibilities of a Communications Officer will depend on the organisation and area to which you are assigned. Communications Units typically cover areas such as: • Press and media relations, working as part of a team in a Press Office; • Social media management; • Content creation, including design, photography and videography; • Digital communications and website management; • Marketing and advertising campaigns and public information initiatives; • Internal communications. The role of Communications Officer offers plenty of variety and the chance to build your experience across a range of areas. As a Communications Officer you will work as part of a team to drive the organisation’s communications strategy. For example, depending on the organisation or role to which you are assigned, you may be focused on liaising with members of the media to ensure clear and accurate information is communicated, managing media queries and coordinating media engagements, press conferences and interviews. Equally, you may be involved in the development of content and campaigns for social media, websites or other internal and external communication channels. Promotion and progression opportunities are available within communications through open competitions to Communications Specialist (HEO), Communications Manager (AP) and Head of Communications (PO). It is important to note that the role may require an element of evening/weekend work, or off-site events. Civil Service overtime and travel and subsistence arrangements and rates will apply, as appropriate. Key duties and responsibilities: As mentioned above, communications functions vary across organisations, and the specific role and responsibilities of a Communications Officer will depend on the organisation and area to which you are assigned. The following is an overview of the type of responsibilities and tasks involved in the Communications Officer role: • Liaising with the media and managing enquiries from journalists and other media contacts via telephone and email; • Preparing press releases, briefing documents and other communications materials; • Arranging and organising events, interviews, launches, photocalls and press conferences; • Contributing to the development and implementation of communications campaigns and programmes; • Summarising complex information and producing accessible communications for a variety of channels and audiences with different needs; • Creating content for social media, websites and other channels including photography, videography and graphic design; • Updating and editing websites; • Supporting stakeholder consultation programmes; • Collaborating effectively with teams across the Department/Agency to ensure the delivery of high-quality work in a timely manner; • Monitoring media and current affairs across print, broadcast and social/digital and Oireachtas business; • Supporting the delivery of internal communications programmes; • Dealing effectively with a broad range of information sources and identifying key issues and trends; • Supporting the implementation of systems to ensure the smooth running of the communications function and taking ownership to ensure issues are resolved or escalated to the proper personnel to resolve in a timely manner; • Making effective recommendations for communications activities; • General administrative duties, ensuring day-to-day support for managers as required; • Carrying out any other duties relevant to the role that may be identified from time to time. This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Positions requiring specialist Irish language skills The Civil Service is fully committed to fulfilling its obligations under the Official Languages Act. It is intended that vacancies arising which require staff to provide a full range of services through the Irish language (Functional Bilinguals), may be filled from this competition. In this regard, individuals who have proficiency in the Irish language and who fulfil all other eligibility criteria set out below may indicate their interest on the application form. Candidates who indicate their interest and who are successful at the final selection stages will be required to undergo certain assessments through Irish, e.g. interview and/or written test, prior to being considered for such a position. They must achieve the required level in the Irish language, i.e. demonstrate a minimum Level B2 on the Europass self-assessment framework. Essential Requirements, Qualifications and Experience On the closing date of Thursday, 9th April 2026, to be eligible for consideration, a candidate must satisfy the following requirements: A qualification of at least Level 7 on the National Framework of Qualifications (NFQ) (or NARIC Ireland Foreign Qualifications equivalent); and At least one year’s relevant professional experience in at least two of the following areas: Media engagement / press office Public relations Public affairs Journalism Event management Social media management Multimedia content creation Graphic design Website management Advertising Marketing Internal communications programmes In order to be effective in the role of a Communications Officer, candidates should have: Excellent written and verbal communication skills with the ability to present material in a clear, concise and comprehensive manner; A good understanding of communications and the evolving communications landscape, including digital and social media, marketing, branding and advertising; Good knowledge and understanding of current affairs and the media landscape across print, broadcast and digital platforms; The ability to use information and communications technology, including a good level of proficiency in using Microsoft Office packages; Good research, editorial skills and storytelling ability; The ability to work calmly under pressure and deal with multiple demands and competing priorities to tight deadlines; The ability to work effectively as part of a multi-disciplinary team; Strong organisational skills with a commitment to achieving quality results and ensuring all tasks are completed to a very high standard; A high level of motivation and a demonstrated ability to work independently and as part of a team; A willingness to share ideas and information with the purpose of achieving a particular result; Motivation, flexibility and willingness to adapt and positively contribute to the implementation of change, and the ability to use own initiative as and when appropriate; The ability to absorb new information quickly, understand new concepts and relationships, and the awareness to focus on important information; Excellent interpersonal skills with the ability to network, build and maintain relationships and successfully engage, persuade and collaborate with internal colleagues; The self-confidence and resilience necessary to cope with challenging and/or sensitive situations; A keen interest in public affairs and be committed to the concept of Public Service. Desirable • Proficiency in Irish. Candidates who wish to have their ability in Irish assessed may be required to undergo a language assessment in order to satisfy publicjobs of their ability to communicate effectively in Irish. Candidates must also be able to demonstrate the capabilities required for effective performance at this level. Civil Service (Government Departments and Offices) Dublin/Nationwide Permanent – Full time Starting at €38,419 3pm on Thursday, 9th April 2026
Deputy Chief Executive/director Of Clinical & Operational Services
Applications are invited from suitably qualified candidates for the following post: Deputy Chief Executive/Director of Clinical & Operational Services Permanent, Whole Time & Pensionable We encourage you to find out more about the role and the team. Further information and Informal enquiries to: Ms. Emer Martin, CEO Email: ceo@stjohnshospital.ie Applications forms can be accessed on https://www.stjohnshospital.ie/jobs/ Applications must be completed online through the digital application form. Applicants will be shortlisted based on information supplied in their application. It is the responsibility of the applicant to ensure their application is received in the Human Resources Department before the closing date. Applicants may be shortlisted based on information supplied in their application . St. John’s Hospital is an equal opportunities employer
Clinical Nurse Manager, Theatre Services
*** PLEASE COMPLETE THE APPLICATION FORM FULLY *** The CNM3 will: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Day Activity Facilitator, Services
Corlann Limerick Applications are invited for the following positions Day Activities Facilitator - West Limerick Services Location: West Limerick (Newcastle West / Abbeyfeale, Liosmor, Askeaton) Permanent Full Time, part time and fixed term contracts available. Positions are availbale in Autism specific units as well as general ID services Basic Instructor 13-point scale €35,932 - €51,887 (pro-rata) There will be a supplementary panel formed for all Day Activity Facilitator posts within Corlann Limerick from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Working with Corlann Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment we offer the following: · Competitive Rates of Pay · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The role of an Instructor You will work as a member of a team and will participate in the development and implementation of appropriate programmes suitable to the individual needs and abilities of people supported by the services. The prime consideration at all times must be for the welfare and wellbeing of the service user. This position requires a high degree of professionalism. You must have the ability to work with people who have a learning disability and must believe that that person has the right to live and participate in the community equally with other people. The position requires competence in conflict resolution and the ability to understand and empower people with sometimes quite divergent points of view. Essential Closing date for receipt of completed applications is Monday 12th April 2026 Corlann is an Equal Opportunities Employer
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. This position offers full remote working flexibility for candidates residing in Ireland. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
Social Care Leader, Children's Residential Services
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s) : Social care leader CRS Dublin North East FULL Candidate Information Pack Template incl T&Cs 2025.pdf
Deputy Social Care Manager, Children's Residential Services
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s) : Deputy Social Care Manager CRS Cork FULL Candidate Information Pack Template.pdf
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
DML Chef Older Persons Services
Please note: Locations to be confirmed at expression of interest stage. Purpose of the post · Assist with the preparation and service of meals to the Residential units at the required time in accordance with Residential units and statutory standards · Assist with the preparation and service of meals to the Staff Canteen and event catering · Supervise and allocate responsibilities to other relevant staff within the catering department on a daily basis · Deputise for Chef 1
