Civil Service jobs in Ireland
Sort by: relevance | dateDNCC, Orthoptist, Staff Grade
Informal Enquiries for the role: Contact Kendal Hinds Senior Orthoptist, Kendal.hinds@hse.ie for further information about the role. HR Enquiries: Integrated Health Areas of Dublin North County and Dublin North City & West is committed to providing information and services which are accessible to all, if you have a recruitment related query or require accessibility assistance throughout any stage of the recruitment process, please contact: livia.bostan@hse.ie Details of Service: Integrated Health Areas of Dublin North County and Dublin North City & West. The person appointed to this post will work within the Integrated Services Directorate; working as part of multi-disciplinary teams delivering a coordinated approach to client care. The eye care team is a very important service within the Dublin and North-east areas and the impact of poor sight on the quality of life at any age makes the eye care team a high-profile speciality. The Community Eye Clinic is currently based in the Grangegorman Primary Care Centre and Ashgrove house on the Navan Road. The primary aim of the Community Eye Clinic is to promote good ophthalmic health and quality of life for all categories of patients who attend the eye clinic. The Basic Orthoptist therefore has a vital role to play in providing a comprehensive and high-quality eye care service to patients across the IHA in conjunction with other members of the Community Eye Care teams. Both teams comprise of multi-disciplinary team members. The Community eye service has two Consultant Ophthalmologists (specialisms in Neuro Ophth, Uveitis, Medical retina, Glaucoma and Peads). 6 Optometrists, 1.2 Senior Orthoptists, 1.0 Orthoptist 1 Community Ophthalmic Physician, 2 Ophthalmic technicians. The successful candidate will also participate in providing eye care to patients as per the Primary Care Eye Services Review Group Report. For further support on applying for this role please refer to: https://www.rezoomo.com/contentfiles/hselearning/mod1/story.html
Central Sterile Services Department Operative
Remuneration The salary scale for the post is: 01/03/2025 €40,710, €41,772, €42,906, €43,993, €45,156 €46,353, €47,588 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Reporting Relationship The appointee will report directly to the Clinical Nurse Manager 2 / Sterile Services Manager CSSD under the overall governance of the Director of Nursing via the Assistant Director of Nursing. Purpose of the Post Other requirements specific to the post Flexibility regarding working hours to meet the demands of the service Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge · Knowledge and experience in the decontamination of reusable invasive medical devices · Have a working knowledge and comply with the Recommended Practices for Central Decontamination Units, Health Service Executive (2012) and Standards and Recommended Practices for Central Decontamination Units, Health Service Executive (2011). Teamwork · Demonstrate the ability to be a good team player. · Demonstrate the ability to work independently and as a member of a team and make positive contributions to that team. · Demonstrate initiative, flexibility and problem solving skills. Planning & Organising Skills · Demonstrate the ability to look ahead and forward plan for service delivery. · Demonstrate the ability to prioritise their workload and complete tasks in a timely and efficient manner. · Demonstrate a meticulous approach to work and the ability to pay attention to detail. Commitment to Providing a Quality Service · Demonstrate the ability to ensure high quality work and results. · Demonstrate experience in the use of quality standards and procedures to ensure continuous improvements in the running of the service. · Ability to work to Standard Operating Procedures · Ability to work accurately under pressure · Ability to stay calm/work under pressure Communication and Interpersonal Skills · Professional manner at all times · Good communication skills, written and spoken · Demonstrate effective interpersonal and communication skills including the ability to present information in a clear and concise manner. Tenure The current vacancy available is pensionable permanent and whole time. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard working week applying to the post is 39 hours HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 6.00am to midnight over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at job offer stage Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Mandated Person Children First Act 2015 As a mandated person under the Children First Act 2015 you will have a legal obligation · To report child protection concerns at or above a defined threshold to TUSLA. · To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report You will remain a mandated person for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment.
Customer Service Agent
Hours: Minimum 30 hours per week, between Monday – Sunday (shift work) Salary: 16.49 About the company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. About the Role: As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike Responsibilities Key Responsibilities:
Service Director, Children & Young People’s Residential Services
Duties and Responsibilities The core duties and responsibilities for this post are set out as follows (applicants should note the list is not exhaustive and includes a clear understanding that the scope of the role is at the discretion of the CEO). Main Duties and Responsibilities The Competency of Professional Knowledge is specifically linked to the duties, responsibilities and criteria for this role. Tenure The vacancy available is Fixed term, 2-year contract and whole time. The post is pensionable. A panel may be created for the purpose of filling this position. Once the position is appointed the panel will cease. Appointment as an employee of the Child & Family Agency is governed by the Child and Family Agency Act, 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The Salary scale for the whole time equivalent of this post is: 01/03/2025: €117,310, €122,268, €127,317, €132,462 LSIs (Long Service Increments) are represented by emboldened figures. 1st LSI is paid after 3 years on the max, the 2nd LSI after 3 years on LSI1, and the 3rd LSI after 3 years on the 2nd LSI (where applicable). The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience - more information available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is a currently serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is: 35 hours. Annual Leave The annual leave associated with the whole time equivalent of this post is 30 days per annum. Superannuation This is a pensionable position with Tusla. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Probation A probation period of 39 weeks, or proportion of same for fixed term /specified purpose contracts, where applicable shall apply from the commencement of employment, during which the contract may be terminated by either party in accordance with this contract. The probationary period may be extended at the discretion of management by a further 9 weeks or proportion of same for fixed term/specified purpose contracts, where applicable. Confirmation of appointment as a permanent member of staff is subject to the successful completion of the probationary period, for permanent contracts. Where you have already completed a probationary period with the Child and Family Agency, Health Service Executive, Local Authority, and there is no break in service, no period of probation applies. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
HR/Customer Service Administrator
Elis deliver a complete textile rental and laundry service to all types of activities. We offer everything from clothing to chef ware, cloths, entrance mats, mops, bed and bath linen and hygiene equipment to public toilets. Across our four business lines – Hospitality, Healthcare, Workwear and Facility – we work with thousands of organisations all over Europe that make our lives possible. We are currently recruiting for a HR/Customer Service Administrator for our site in Millfield, Blackpool Cork. Main Duties will include: Previous HR experience desirable Strong IT skills especially in Word and Excel desirable Days: Monday to Friday on site
Temporary Clerical Officer
The Role The duties of Temporary Clerical Officers (TCOs) may vary depending on the nature of work carried out by the employing organisation. This involves such clerical/administrative tasks which may be assigned to the employee from time to time by the organisation. The following outlines the type of work that you may be required to undertake, if appointed: It is important that candidates list their previous civil or public service employment, if they have availed of a voluntary redundancy or retirement scheme and/or are in receipt of an ill-health retirement pension. Failure to do so could lead to disciplinary action. Employer of Choice As an Employer of Choice the Civil Service has many flexible and family-friendly policies e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis) etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. PRINCIPAL CONDITIONS OF SERVICE General (Please note the terms shown below relate to the Temporary Clerical Officer role in the Civil Service and the terms, including the rate of pay, may vary depending on the organisation/agency to which you may be assigned. These are intended as indicative only. Contracts of employment will be available at time of assignment.) The appointment is to a temporary post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Pay The salary for this position, weekly rate effective from 1st August 2025, is: €596.11 per week The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Payment will be made weekly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. Upon appointment, you will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Tenure Assignments will be to a temporary position. The duration and period of a temporary contract will vary from post to post. There is no entitlement to a permanent position. Notwithstanding the above paragraph on tenure, we retain the right to consider holding a confined Selection Process for permanent appointment to certain positions within the Civil Service in certain limited circumstances. Any such process will be held in compliance with the Commission for Public Service Appointments (CPSA) Code of Practice. Headquarters Headquarters will be such as may be designated from time to time by the Head of the Department/organisation. When required to travel on official duty the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal Civil Service regulations. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week or 35 hours net per week. Where extra attendance is necessary, overtime payments, or time off in lieu, will be allowed in accordance with the Civil Service overtime regulations. Annual Leave The annual leave for this position is determined by the number of hours worked. Location Choices At application stage you may select a maximum of two location choices, listed below, where you would be prepared to work if offered an appointment: Clare Limerick You should only select a location choice where you would be prepared to work if offered an appointment. Changes to your location choice will not be permitted after the closing date. Vacancies for which you may be considered will extend only to a city/town in your chosen county. Candidates should be aware that vacancies may not arise in all of the above locations while this panel is active. Once a candidate has been assigned, they are removed from the panel. Candidates who wish to be considered for positions which may arise must be available for the full duration of the contract offered. Holidays/Events are not taken into consideration. After stage one, candidates may be required to provide further information regarding their location choice. County Preferences Candidates are permitted to select up to 2 county preferences. However, candidates who wish to select more than one county should rank their preferences by order in which they would accept a role if offered. Candidates are only permitted to interview once for this competition irrespective of the number of counties selected. If a candidate accepts an offer for interview in one of their chosen counties, they will not be considered for any post in the county which they have ranked lower. Changes to a candidate’s choice of county preference will not be permitted after the closing date. Once a candidate accepts a post, they will no longer be considered for offers in any other county. Next Steps Should you come under consideration to proceed to subsequent stages of the selection process, information will be forwarded to you at the appropriate time. Shortlisting Normally the number of applications received exceeds the numbers required to fill existing and future vacancies. While you may meet the eligibility requirements of the competition, if the numbers applying for the positions are such that it would not be practical to interview everyone, publicjobs may decide that a number only will be called to interview. In this respect, publicjobs provide for the employment of a shortlisting process to select a group for interview who, based on an examination of the application forms, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable, or incapable of undertaking the job, rather that there are some candidates who are, prima facie, better qualified and/or have more relevant experience. During any shortlisting exercise that may be employed, publicjobs are guided by an assessment board(s) who examine the application forms and assess them against predetermined criteria based on the requirements of the position. It is therefore in your own interests to provide a detailed and accurate account of your qualifications/experience on the application form. General Information The admission of a person to a competition, or invitation to attend interview, or a successful result letter, is not to be taken as implying that publicjobs is satisfied that such a person fulfils the requirements. Prior to recommending any candidate for appointment to this position publicjobs will make all such enquiries that are deemed necessary e.g. health, character, employer references, security checks (including international checks), or any other enquiries as are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána to initiate security checks on all Irish and Northern Irish addresses at which you resided. However, should your application for the competition be unsuccessful this form will be destroyed by publicjobs. If you subsequently come under consideration for another position, you may therefore be required to complete a further Garda Vetting Form.
Customer Services Administrator
Key Responsibilities: Professionally manage a high volume of inbound calls. Identify customer needs, resolve complaints, and provide effective solutions. Ensure communication aligns with company policies and best practices. Maintain ownership of customer requests from start to finish. Communicate effectively via email with customers. Achieve daily, weekly, and monthly activity targets. Build strong working relationships with colleagues to ensure smooth service delivery. Process information accurately and report any customer complaints to the manager. The Ideal Candidate Will Have: 1-2 years of experience in a similar customer service role. Experience in the Customer Service/Waste Industry (advantageous). Proficiency in Microsoft Office and IT systems. Flexibility to work in various areas of the company. Eligibility to work in Ireland. Strong proficiency in the English language.
Customer Service Representative
Job Summary: To actively develop long-term relationships with an assigned client group by connecting with key business stakeholders. To liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of orders according to Customer needs. Key Responsibilities:
Service Technician
Contract: full time, permanent Hours: 40 hours per week An exciting opportunity has arisen within our aftersales department for a Field Service Engineer located at our main dealership in Glenealy Co. Wicklow. The prime responsibilities for this role are the maintenance and repair of John Deere forestry equipment. Primary Responsibilities & Tasks:
Customer Service Representatives
About the Role We are currently recruiting for seasonal Customer Service Representatives to join our team at our Head Office, Galway. If you have a passion for Customer Service, are commercially aware and can hit the ground running, then Smyths Toys could be for you! Our headquarters in Galway has over 200 employees, with additional offices in Lille and Cologne. We operate 300+ physical retail stores in Ireland, the UK, Germany, France, Austria, Switzerland and the Netherlands, together with a substantial online business in each country. Benefits: A benefits package inclusive of: 23 days annual leave rising according to length of service Defined contribution pension scheme on commencement In-store discount Company sick pay scheme Enhanced maternity and paternity payments Life event gifts Length of service awards Life assurance cover Employee assistance programme Bike to work scheme An active Sports & Social Club. We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
