Jobs in Ireland
Sort by: relevance | dateCustomer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 096788 Vacancy Type : Permanent Post Date : 14-Jun-2025 Close Date : 28-Jun-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing `best in class¿ customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving environment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a permanent role based in Blackrock Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Duty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a management position; Good knowledge of Microsoft Office (Excel, Word); Experience balancing cash/tills; Excellent communication skills; Good delegation skills; Highly driven with a strong work ethic; An understanding of how to achieve KPIs and targets; Commerciality and brand awareness; Passion for grocery retail; Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; Implement planograms correctly and ensure the correct range is in place in store; Merchandise and present the store to the highest standard; Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; Manage employee performance, giving regular feedback, recognition and encouragement; Deal with all customer queries efficiently, professionally and consistent with store policy; Understand achieving margins in all departments; Engage with new initiatives and embrace new ways of working;
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Wolf Apartments, Belfast This is a great opportunity to join a world leading facilities management company. Working Pattern: • 12 hours flexible - hours and days can be discussed at interview Rewards: • 28 days’ paid holidays (pro rata) • Employee Assistance Programme to support your health & wellbeing • Pension Scheme • Financial Education/Financial wellbeing advisory service • Training and unrivalled opportunities for career progression • Uniform Provided • Company Events The Role: • Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks • Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) • Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. • Report immediately any equipment which is faulty, mark as faulty and do not use • Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and ‘warn’ customers where possible • Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: • Self-motivated, working independently and on own initiative to ensure set tasks completed • Flexible with a positive, can-do attitude. • Good time-management skills • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic about our customer service and reputation. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Teacher
Please see attached Job Documents for information
Artic Driver
Job description BWG Foods owns and operates the SPAR, EUROSPAR, MACE, Londis and XL brands in the Republic of Ireland, working in partnership with independent retailers with more than 1,000 stores serving local communities right across the country. The stores serve in excess of one million shoppers every single day. The wholesale division of BWG Foods also includes BWG Foodservice, Corrib Food Products and Heaney Meats as well as Value Centre, 4 Aces and Better Deal, our nationwide network of Cash and Carry branches. Artic Driver- Leinster Region We are currently recruiting for a full-time Driver- Artic based in a number of locations across Ireland in the Leinster, Ulster, Munster and Connaught regions on a Permanent Full-Time basis to work with us or with one of our preferred partners. The driver will be responsible for delivering products to our customers in the designated routes. A core requirement of the role will be strong interpersonal skills and the appetite to deliver a quality service, on time to our customers. Acting as a key point of contact with our customers, the driver will be required to have strong interpersonal skills and the initiative to report customer service issues to the business in order to assist with improving the service we provide to our customers. Job requirements The ideal candidate will possess the following: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Accountant
Applications are invited for the position of Assistant Accountant on a Temporary Full Time basis. The Assistant Accountant will report directly to the Finance Director. Key responsibilities for this role are as follows: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business Development Manager
Applications are invited for the position of BWG Gala Business Development Manager (eastern region). The main objective of this role is to develop and optimise Gala Retailers’ various operations and therefore enhance our wholesale partnership. Reporting to the BWG Head of Gala Retail, the role of the Business Development Manager is integral to optimising business potential by providing advice to our customers on all areas of store operations. This in turn has a positive impact on our customers’ performance and contributes to overall brand growth. Key Responsibilities include: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Driver - Rigid
We are currently recruiting for a full-time Rigid Driver based out of Value Centre Clonmel on a Permanent Full-Time basis to work for one of our preferred partners, Newman Logistics. The driver will be responsible for delivering products to our customers in the designated routes. A core requirement of the role will be strong interpersonal skills and the appetite to deliver a quality service, on time to our customers. Acting as a key point of contact with our customers, the driver will be required to have strong interpersonal skills and the initiative to report customer service issues to the business in order to assist with improving the service we provide to our customers. The duties of the Delivery Driver include but are not limited to: · Delivering products to customers at different locations · Dealing with clients face to face. · Ensuring all calls on route sheet are completed. · Interact with customers and work colleagues in a professional and cheerful manner. · Complete customer requests in a professional and timely manner · Receive orders in a professional manner. · Report maintenance problems to supervisor · Keep vehicle clean inside and out. · Follow all safety regulations and precautions. · Wear all required and necessary Personal Protective Equipment · Perform other related work as required. Job requirements Requirements · Up to date CPC card · Full Clean C Licence · Driver & Tacho Card · Fluency in both written and spoken English is essential. · Customer service skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Driver - Rigid
Job description We are currently recruiting for a Driver to work from Value Centre Cork, on a Permanent Full time basis and Temporary Full-Time basis for 6 months. The driver will be responsible for delivering products to our customers in the designated routes. A core requirement of the role will be strong interpersonal skills and the appetite to deliver a quality service, on time to our customers. Acting as a key point of contact with our customers, the driver will be required to have strong interpersonal skills and the initiative to report customer service issues to the business in order to assist with improving the service we provide to our customers. Job requirements The ideal candidate will possess the following: · Possess a valid Certificate of Professional Competence (CPC) · Have a valid clean driver’s licence (minimum C licence) · Have relevant driving experience in Cork and the surrounding area. · Have the ability to work as part of a team. · Have strong interpersonal skills. · Be motivated and be able to work on own initiative. · Have flexibility in terms of routes, tasks, working hours and working days. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
