Jobs in Kerry
Sort by: relevance | dateQuality Assurance Auditor
Position Title: Quality Assurance Auditor Reports to: Head of Quality and Risk Location: Hybrid with Nationwide Travel Probation: 6-Months Contract: Full-time & Permanent Hours: 40 Hours over 5 days Salary: €47,000 Annual Leave: 22 Days per Annum About the role Job Purpose Odyssey Social Care (OSC) is a leading provider of residential care for young people, committed to fostering an environment of support and continuous growth. The Quality Assurance Specialist reports directly and only to the Head of Quality & Risk within Odyssey Social Care. They are directly responsible for the planning, auditing, and formulating quality control policies, procedures, systems and compliance tools within Odyssey Social Care. They have no management function and do not manage performance of teams, but they do ensure that the quality controls are updated and circulated to our teams. Quality compliance tools will then be used to report on the implementation processes, compliance with protocols and adherence to policies. The Quality Assurance Auditor is required to be knowledgeable in all current legislation and regulations relevant to our sector and to be able to determine quality indicators of care. This office-based/ Hybrid role requires significant stakeholder engagement to implement policies aligned with organizational goals, including the 3X10X journey and fostering a workplace culture aligned with the H.A.V.E. strategy. Main Duties and Responsibilities 1) To audit services using our internal audit tools, paying close attention to the regulatory framework and internal systems. It is expected that two services per week are inspected with at least one report submitted to the Executive Team. 2) To train and guide management within services during the onsite audit to ensure consistency with systems and compliance with protocols & policies and procedures. 3) Analyse data-qualitative and quantitative and report immediately should a service fall below the minimum requirements for compliance. This maybe within the auditing structure or on a day a day to review. 4) Complete themed audits when required by the Executive Team. 5) To conduct interviews with team members to ensure their knowledge of policies and procedures and in line with our expected care practice codes and framework. 6) To conduct interviews with young people to ensure that their needs and rights are met and that they have an independent forum to give feedback to management. 7) Report concerns relating to child protection, whistle blowing, code of conduct or relevant subjects immediately to the Executive Team. 8) Control quality system – Design Control Documentation & Change Control. To ensure the portal and or related systems are kept up to date with all current policies and procedures and that these are available to all teams. 9) To recommend training deficits in teams when required. 10) Write policies, procedures, and design systems to enhance our services for better outcomes for young people. 11) Represent Odyssey Social Care in inspections with TUSLA when required. 12) Promote Quality in Odyssey Social Care – Internally and externally, through seminars, workshops, training and in audit feedback and action planning. 13) To apply learnings quarterly through various forms of reporting to all stakeholders and to provide training in these areas to management to ensure consistency and replication and improvement across all services. 14) Communicate with all stakeholders for learnings and improvement. 15) Problem Solving and recommendations for improvement. 16) Design and apply principles of risk management when required. 17) A knowledge of the requirements under HIQA in the areas of Registration, staffing requirements, Statement of Purpose, Child protection, Person in Charge and how these apply within Odyssey Social Care. Essential Qualifications, Knowledge and Skills: · Degree in Social Care or relevant discipline. · Experience in management of care systems with young people. · Experience in implementing quality control systems. · Understanding of Quality and Continuous Improvement and the principles within Odyssey Social Care. · To have an in-depth knowledge of Odyssey Social Care’s Policies and Procedures. · Knowledge of Health and Safety, Fire Safety, Risk Management, Medication Management, Infection Control, HIQA Standards, Regulatory Inspection Framework, HCI Framework, Social Care Codes of Practice, Employee Supports. · Ability to problem solve and apply logical thinking regardless of current events and situations to ensure better outcomes for young people. · To have effective communication to apply and guide learnings to colleagues and ensure clarity and impactful implementation. · Ability to manage own time and schedule whilst travelling from location to location and adhere to deadlines. · Full, clean driving license. Desirable Qualifications, Knowledge and Skills: In order to become a successful internal auditor, you need to show evidence of the following: · Organisation skills. · Excellent oral and written communication skills. · An ability to work well under pressure. · The capacity to adapt to change. · Good critical-thinking skills to gather all of the available data and make informed decisions. · Teamwork skills but also the ability to work on your own. · Meticulous attention to detail and analytical thinking. · Strong ethics and exemplary integrity. Work Conditions • Traveling will be a large component of this role; you will need a full clean driving license in order to visit the different locations of the business. • Office based for administrative duties but mainly travelling from service to service. • Requirement to keep abreast of new legislation and regulatory frameworks. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
Apprenticeship Programme
Expression of Interest – Kirby Group Apprenticeship Programme Permanent position available with a considerable portfolio of works for the next 5+ years To build your career by assisting in the delivery of ‘leading edge’ engineering projects. To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards. To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability. To work with the best. About Kirby Group Engineering Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. The Opportunity Kirby is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. Kirby are currently seeking candidates for our Apprenticeship Programme. We aim to develop the best and brightest apprentices to become world class craft professionals. Requirements Applicants must have completed their leaving certificate and have obtained a minimum C3 / O4 grade in ordinary level maths and will need a Valid Safepass Card – No experience necessary. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cabin Host/ess
Job Profile VistaJet are excited to announce that we are hiring and expanding our Cabin flying team. **Please note - you must have the right to live and work in Europe or the UK** You will work onboard one of our modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire experience. Ultimately creating a unique home away from home experience, which our customers have come to love. As a brand ambassador you will understand that every flight is special and planned down to the finest of details. You will take care of every aspect of the customers experience to ensure they enjoy a tailored and unparalleled service. You will be proud to wear the VistaJet uniform and as an ambassador, always represent the brand to the highest of standards, across the globe. If this sounds like you, then this incredible opportunity could be the next step in your career. (Kindly note: if you have recently applied for this position, please wait 12 months from our last correspondence from you) Role overview You will always provide the highest standards of safety and comfort. You will be solely responsible for the entire cabin experience focusing on inflight service and cabin presentation. You will be supported by our global teams who will ensure you have all the support you need behind the scenes to create a unique tailored experience; from the moment your customers arrive. You will work for 17 days on and have 13 days off, this pattern of working is protected by our teams to ensure stability for you, although at times a degree of flexibility may be required. The fluidity of this role is what makes it exciting and unique to the world of VistaJet, essentially everyday will be a new adventure. You will be asked to choose a preferred base from our extensive list, this gives you flexibility and of course stability in calling your base, home. You will proceed from this base on day 1 and return on day 17. In addition to the above you will be supported by our experienced Cabin Management team, in both performance and development, and they will be available to you 365 days of the year. Industry-leading training Our incredible trainers will build on your current service skills and expertise by enrolling you onto our intensive 2-week training academy in Malta. This will incorporate and enhance your skills, that will have been demonstrated by you at one of our Cabin Assessment days. You will receive medical and safety training, so you are fully prepared to always ensure our clients safety and comfort. We kindly ask for all candidates to wait 12 months if they have previously applied or have attended an interview for the same position, please build on your previous experience and expertise and reapply to us. Required Skills, Qualifications, and Experience
EHS Advisor
EHS Advisor • Permanent position available with a considerable portfolio of works for the next 5+ years • To build your career by assisting in the delivery of ‘leading edge’ engineering projects • To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards • To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability • To work with the best • Excellent package on offer with room for negotiations About Kirby Group Engineering Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. Role Purpose The role of the EHS Advisor is to provide Environment, Health and Safety guidance working with the project team. You will implement and maintain the Kirby management system for the project. The role is to coordinate all EHS matters within various Project Management Teams and to report constructively all EHS matters to the Project Manager. Under the direction of the EHS Manager, the EHS Advisor will be responsible for providing support to the Project Managers, supervisors and workers. This position will provide leadership and coordination of the day-to-day EHS requirements of the assigned project(s). The role may require being positioned on a project full time or working on various projects. This role requires frequent travel between projects and may require overnight stays. Key Functions of the EHS Advisor • Provide advice, guidance, support and instruction in all EHS matters to management, safety representatives and employees (including where applicable to sub-contractors, suppliers and visitors to sites) • Provide leadership through good example. Be proactive in all matters concerning the role • Identify training needs, report requirements to project team and carry out training as required • Audit and inspect projects, agree and prepare achievable corrective and preventive action plans towards compliance to and continual improvement of the EHS on the project • Report on business EHS risks, KPIs and trends accurately with data and recommend constructive actions towards continuous improvements • Ensure incidents are reported and investigations are carried out in a thorough and professional manner in order to identify root causes and corrective and preventive action plans • Ensure that Site EHS Plans, RAMS and other associated site documents are updated and compliant with statutory and other requirements and that they are reviewed on a continuous basis EHS Advisor Responsibilities • Reports to EHS Manager, Site Managers/Supervisors and Project Manager • Is conversant with the contents of the Kirby safety statement, environment manual, risk assessments, aspects & impacts, legislation and procedures • Provides advice, guidance, instruction and training in all EHS matters to management, safety representatives and employees (including where applicable to sub-contractors, suppliers and visitors to sites) • Carries out internal audits and site inspections in conjunction with Site Management, recommends corrective actions, improvements and documents findings • Prepares in conjunction with the site management team a project-specific EHS Plan, induction and Risk Assessment Method Statements (RAMS). These shall be compiled and agreed prior to work commencing and ongoing through lookaheads • Ensures that the project-specific EHS Plan, induction and RAMS are up to date, reviewed periodically and communicated to all relevant persons (including clients, Main Contractor, other contractors, visitors and others who may be affected by that work) • Visits each new project, sets up the necessary site safety files (Series 500 & 600), registers, abstracts of regulations, posters, SEOR program, etc., and ensures that site establishment complies with the legislation, client regulations and company regulations as a minimum • Reviews Contractor Appointments and ensures that correct appointment is carried out and that only competent contractors are used on projects • Introduces and implements effective measures aimed at the prevention of incidents at work • Reports on incidents and/or dangerous occurrences should they occur to the EHS Manager, Project Manager and Site Managers as required • Reports on areas of concern to the relevant party for correction. Persistent and serious areas of concern are to be reported immediately to line management as per (1) above. Retains evidence of communications with relevant parties • Carries out incident investigation in conjunction with site management, establishes cause of incident or dangerous occurrence and recommends method for future avoidance • Audits the company site safety file (Series 500 & 600), ensures that hazards/risks are regularly assessed, that control measures are implemented, inspections are carried out and that all incidents are reported, investigated and closed out • Prepares Monthly KPI Report for their projects, issues monthly return of Site Visit Schedule, SEORs, KPIs, violations to the EHS Manager and the Business Unit Manager. Issues new SDS to EHS Manager • Provides training and information to the workforce using appropriate training aids and media as required. Issues records of training to HR to update the training matrix • Attends the regional EHS Coordination Meeting • Attends the EHS meeting with the Business Unit Manager, as required (1 per region) • Attends internal and external site meetings as required – safety meetings, coordination meetings, etc. • Implements and promotes the company Incentive Scheme on all projects • Arranges distribution and maintenance of fully stocked first aid boxes on site • Monitors P.P.E usage and advises site management on type of protective equipment required • Issues non-conformances, commendations and disciplinary warnings both written and verbal if required or instructed to do so Necessary Requirements of the EHS Advisor • 5+ Years’ experience in a similar industry. Knowledge of Electrical, Mechanical and CSA preferably • Diploma to NFQ 8 in Occupational H&S. Certificate to NFQ 6 Environmental Management. Safe Pass, (CSCS (UK)), Train the Trainer, First Aid, Training Instructor • Internal ISO14000 and ISO45000 system auditor • Experience with the Construction Regulations and CDM roles, with experience working with sub-contractors • Experience with EHS Management Systems, safety schemes and tendering e.g. ISOs, Achilles, SSiPs etc. • Excellent communication skills, through presentations, reports, written and verbal • Ability to work with Kirby / client / main contractor Safety and Project teams • Ability to work well within strict deadlines • Ability to prepare Audits and EHS reports to a high standard • Up to date with Legislation, Standards, Guidance, Advice and Compliance • Proactive in identifying positive and negative acts, with ability to follow through with realistic corrective and preventive actions • Ability to lead and coordinate incident investigations and utilise root cause analysis • IOSH Member or Equivalent CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Social Care Worker, Valentia Residential Service
As a Section 39 organisation, KPFA operates its own pay scales. Annual increments are awarded up to the maximum point of the relevant scale. We are currently recruiting for the following position Post: Social Care Worker Contract: Permanent, Part-Time (27 hrs per week) Location: Valentia, Co Kerry *Please note, rosters may be subject to change due to the operational requirements of the service* If you are dedicated to making a positive impact and empowering people to thrive in their every day interests and pursuits; then we want to hear from you. The Role: We are seeking a compassionate, dedicated, and motivated Social Care Worker to join our team in supporting adults with Intellectual Disabilities. This is a rewarding opportunity to empower individuals, promote their independence, and help them lead fulfilling lives in a person centred, rights based environment. As a Social Care Worker, you will play a key role in delivering high quality care, ensuring the well being of those we support, and advocating for their rights while fostering meaningful community inclusion. Working collaboratively with a team, you will contribute to the creation of a supportive and respectful environment tailored to individual needs. Key Responsibilities: Person centred support and advocacy Employee Benefits: Sick Pay Scheme, Paid Maternity Leave, Flexible Working, Employee Assistance Programme, Pension Scheme, Parking ( Site Dependent), Generous Annual Leave, Access to income continuance scheme, Discounted Health Insurance and Access to training. (A panel may be formed from which future vacancies for Valentia Residential Service may be filled up to the 31st of December 2025). *In relation to offers of employment, evidence of relevant employment experience must be clearly detailed in both your application form and CV. Failure to provide this information, along with a satisfactorily completed verification of service form before an agreed start date, will result in placement at Point 1 of the applicable scale. Incremental credit will only be applied from the date correct documents are submitted.* Canvassing Any attempt by candidates or others acting on their behalf, directly or indirectly, through written communication or any other means, to canvass or influence in the candidate's favour any staff member of Kerry Parents and Friends Association, or any individual involved in interviewing or evaluating applicants, will result in the candidate's automatic disqualification from the position. Kerry Parents and Friends Association is an equal opportunities employer
Psychologist Staff Grade
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Applications are invited for the following:- STAFF GRADE CLINICAL / EDUCATIONAL PSYCHOLOGIST Ref: 33/2025 Permanent Full-Time (35 hours per week) Children Disability Network Team 1 (North Kerry) Based in Listowel, Co. Kerry (Outreach to Castleisland/Tralee) Job Summary This post is in Network 1 (North Kerry), working as part of an Interdisciplinary team providing supports to children and young adults, 0-18yrs and their families. This will include children with Intellectual, Physical, Sensory disability, children on the Autistic Spectrum and children at risk of or query developmental delay; where their needs require the support of an Interdisciplinary Disability team. This team is under the national model of service provision “Progressing Disability Services for Children and Young People” lead by the HSE. The successful candidate will be employed by the Brothers of Charity Services Ireland. The Network 1 North Kerry team is based in Listowel with an outreach service to Tralee to provide input to families from the Castleisland/Farranfore area . A ssessment, diagnostic and therapeutic interventions are provided by an Interdisciplinary team. The CDNT aims to maximise the child/ young adult’s full potential and works within the context of the family and community, empowering and supporting parents/care givers and family members Professional Qualifications, Experience, etc Candidates must have professional qualification as per the Department of Health guidelines See job description for full criteria. Have a university degree or diploma (QQI Level 8 equivalent) obtained with 1st or 2nd class honours in which Psychology was taken as a major subject and honours obtained in that subject, AND Have an Irish post-graduate professional psychology qualification accredited by the Psychological Society of Ireland in Clinical, Counselling or Educational Psychology OR An equivalent qualification from another jurisdiction validated by the Department of Health. AND Must have 6 months experience of working as a Psychologist , or Trainee Psychologist under supervision, with children with disabilities (Intellectual Disability, Autism and/or Physical and Sensory disabilities) Driving Licence Must have a full driving license and means of transport which qualifies you to drive on Irish roads. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70 Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service Character Candidates for and any person holding the office must be of good character Salary Scale: €61,362 - €105,050 including 2 LSI's per annum (Department of Health Consolidated Scales 1/3/25). * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. Reporting to: Children Disability Network Manager Informal Enquiries to:- Hannah Carmody, Children’s Disability Network Manager, Tel. +353 86 7742549, Or Dr. Mark Quinn, Head of Psychology Department, Tel: +353 21 4556200 Closing Date: Sunday 20thJuly 2025 Interviews scheduled for Tuesday 12th August 2025 in Listowel, Co. Kerry Applications should be made online using the 'Apply' Link Below A panel will be formed from this competition to fill any Staff Grade Psychology vacancies that arise in our Kerry Children Disability Services The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
QA Officer
Requisition ID: 59507 Position Type: FT Permanent Workplace Arrangement: #LI-Onsite About the role Here at Kerry, we are currently recruiting for a Quality Assurance Officer to join our team in Charleville. Your role as a Quality Assurance Officer will involve a number of tasks such as batch review, approval of incoming raw material requests and subsequent release, change control and validation-related activities. This is an excellent opportunity for someone looking to grow a career within Quality! About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering withlocal family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service.In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Our Safety purpose: At Kerry, we work together in a caring culture where everybody goes home safe every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility. What you'll be doing Get in touch! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: #LI-MU1 Posting Type: LI
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
Sales Assistant
ROLE To work as a team and support the Pharmacist/Retail Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Essential Criteria GCSE (or equivalent qualification) Maths and English – Grades A-C Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment Eligible to work in the UK ( Proof Requested). Desirable Criteria Previous experience in a retail pharmacy environment. An interest in pursuing a career in community pharmacy or equivalent Hours Permanent 16 hours per week, Monday, and Friday, 9am to 6pm, as per rota Previous unsuccessful applicants within the last 2 months need not apply. Flexibility is required
