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Social Care Manager 1, Mental Health Intellectual Disability Job Specification & Terms and Conditions Job Title, Grade Code Social Care Manager 1, Mental Health Intellectual Disability, Galway Roscommon Mental Health Services (Grade Code: 3371) Campaign Reference CHW049SCM1MHID2024 Closing Date Monday 12th August 2024 at 12.00 noon Proposed Interview Date (s) As soon as Possible after the closing date Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mental Health Intellectual Disability Service, Ballinasloe, Co. Galway. There are currently a number of permanent whole-time positions available in MHID service. A Supplementary panel may be formed as a result of this campaign for Social Care Manager 1 from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Eamon Hannan, Business Manager, Galway Roscommon Mental Health Service, Community Healthcare West. Email: Eamon.Hannan@hse.ie Telephone : 09096 24253 Details of Service The MHID Service is a community service in Community Healthcare West, which provides Residential and other support Services to adults living with an Intellectual Disability. The service currently provides a community based service to the people we support in the Ballinasloe area in a number of community homes. The service currently emphasizes a social model of service delivery. Reporting Relationship The post holder will work with the Deputy Social Care Manager, Social Care Leaders and front line staff in the service on a daily basis. They will also engage with service users, their families, members of the multidisciplinary team, the clinical lead, other senior managers and advocacy services as required. Key Working Relationships The post holder will work with the Social Care Manager 2, Social Care Manager 3 colleagues and front line staff in the service on a daily basis. They will also engage with service users, their families, members of the multidisciplinary team, the clinical lead, other senior managers and advocacy services as required. Purpose of the Post Social Care Manager 1 staff typically work as part of a wider multidisciplinary team in providing a high quality service to users. The Social Care Manager 1 will provide care, protection, and support to vulnerable or dependent clients, individually or in groups, in conjunction with the wider multidisciplinary team and other relevant agencies. The primary aim is to provide intervention necessary to address any issues preventing service users from living their best life. The Social Care Manager 1 will ensure the welfare of those under their care and will act as an advocate as appropriate. Principal Duties and Responsibilities The Social Care Manager 1 will: Professional · Deliver a quality service ensuring professional standards are maintained in accordance with national and local requirements. · Work within current legislation and policies, procedures, guidelines and protocols as laid down by the employer. Support line management in ensuring that all staff are aware and adhere to same. · Work in accordance with the principles and values of recovery as described in the National Framework for Recovery for Irish Mental Health Services 2018-2020. · Work closely with and report to the relevant Manager in the administration and management of the Service. · Take on the role of Person in Charge (PIC) or Person Participating in Management (PIM) as required. · Assist front line staff, management and members of the multidisciplinary team in the design, implementation and evaluation of Person Centred Plans (PCPs) for people who use the service. · Prepare and assist staff in preparing risk assessments, judgements and decisions based on the needs of the client, relevant facts, observable information, and the quality of that information and the likely consequences of any actions taken / decisions made. · Promote physical, emotional, social, cultural, ethnic, spiritual and religious welfare of each person who uses the service. · Work with the multidisciplinary team in relation to the safe and appropriate management of challenging behaviour of the people who use the service and assist in the development, review and evaluation of all plans relating to this. · Maintain appropriate links with family members and community services (Social Workers, General Practitioners and Liaison Nurses etc.). · Attend and participate in Case Reviews and Multidisciplinary Team meetings as required. · Provide written and verbal reports on a regular basis on the progress of development of people who use the service. · Engage in all aspects of the day-to-day operation of the Service in providing 24-hour support to the client group in line with the Service vision and mission statements. · Chair and participate in staff meetings, as directed. · Provide leadership and motivation that is conducive to good staff relations and effective work performance. · Report immediately to the Manager any incidents of poor practice or any matters that are prejudicial to the welfare of the service user. · Co-operate with external monitoring and statutory inspections and implement their recommendations. · Promote the rights and responsibilities of each person within the service setting e.g. following complaints procedure guidelines. Education, Training & Professional Development · Contribute to the development of the team in light of the purpose and function of the service. · Manage, develop and support staff, individually and as a team, including induction, probation, supervisory support and training. · Participate in regular professional supervision and the supervision of staff as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Participate in further training and development as required. · Provide guidance and education for work experience students. · Engage in reflective and evidence-based practice. · Keep abreast of legislation and current professional knowledge. Risk, Health & Safety · Work in a safe manner with due care and attention to the safety of self and others. · Be responsible for own health and wellbeing in order to carry out the duties of the role / is committed to managing own work / life balance. · Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. · Document appropriately and report any near misses, hazards, accidents or incidents and bring them to the attention of designated individual(s) in line with best practice. · Be aware of risk management issues. Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Promote a culture that values diversity and respect. · Be familiar with emergency procedures and know who to contact in an emergency. · Have a working knowledge of the Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013 · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Management and Administration · Ensure that adequate staffing levels are present at all times; ensuring that staff are deployed in the most effective manner, delegating responsibilities as appropriate. · Monitor the interactions between staff and clients and ensure that any concerns are discussed with the line manager and addressed accordingly. · Assist in the administration and day-to-day operation of the service; assume responsibility for various operational functions as designated from time to time by the Manager or their designate. · Maintain a high standard of documentation, including service user files in accordance with local guidelines, the principles of confidentiality, the Freedom of Information (FOI) and GDPR Acts. · Maintain accurate up to date records and files, and submit activity data as required. · Attend team meetings and report to the relevant Manager on matters affecting the delivery of service. · Be accountable for any money spent on behalf of the HSE during the course of duty. · Assist in the preparation of policies and procedures required to ensure high standards of care and the implementation of same. · Be responsible for decision making when on shift and in the absence of the Manager as appropriate; which will include accepting overall responsibility for the service setting. · Deputise for Manager as and when required. · Assist in ensuring that the service makes the most efficient and effective use of developments in IT. · Keep up to date with organisational developments within the Irish Health Service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess the National Diploma in Childcare awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)/DIT. OR (ii) Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann)/DIT. OR (iii) Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)//DIT. OR (iv) Possess the Diploma in Applied Social Studies/Social Care from DIT. OR (v) Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework). OR (vi) Possess Open Training College National Diploma in Applied Social Studies (Disability). OR (vii) Possess an equivalent qualification OR (viii) Be registered as a nurse in the General, Intellectual Disability or Psychiatric Division of the Register of Nurses kept by Bord Altranais agus Cnaimhseachais na hEireann (Nursing & Midwifery Board of Ireland) or be entitled to be so registered AND (b) Candidates must have 3 years experience of working with adults with intellectual disabilities. AND (c) Candidates must have a suitable standard of professional attainments. AND (d) Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability for the proper discharge of the duties of the office). Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Demonstrate depth and breadth of experience in Intellectual Disabilities as relevant to the role, including experience in a managerial and administrative capacity in a social care setting. Demonstrate knowledge and experience of quality audit / assurance systems. Demonstrate knowledge and experience of managing change in services with a focus on meeting presenting needs, wills and preferences. Other requirements specific to the post Access to appropriate transport to fulfil the requirements of the role. Participate in an on-call rota. Skills, competencies and/or knowledge Professional Knowledge / Experience Demonstrates: · Sufficient professional knowledge to carry out the duties and responsibilities of the role including, but not limited to: Ø Awareness of policy, legislative and professional requirements to ensure an appropriate standard of service delivery (e.g. a working knowledge of the Children First Guidelines, Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013, HIQA standards and requirements as related to the function of the role). Ø Knowledge of Person Centred Planning and working with key workers within the service in developing person centred care plans. Ø An understanding of the root causes of challenging behaviour and how best to respond to same. Ø An in-depth knowledge of life-span development. · Knowledge of risk assessment and the implementation of general risk assessments e.g. using Armidillo-S and the SSKAAT-R forensic risk assessments · An understanding of theory and practice in the delivery of care to the client group · An understanding of therapeutic approaches relevant to the client group based on established best practice Planning and Managing Resources · Demonstrates evidence of effective planning and organising skills including awareness of resource management and importance of value for money · Demonstrates an ability to manage deadlines and multi-task effectively as part of daily workload management · Foresees potential problems or competing priorities and takes appropriate action to ensure service standards don’t suffer / deadlines are met · Takes responsibility for the achievement of delivery targets by regularly monitoring, recording and reporting performance statistics / information Leadership & Team Management Skills · Demonstrates leadership and team management skills · Actively promotes multidisciplinary team working · Empowers staff by appropriately delegating responsibility and authority · Adapts leadership style to suit the demands of the situation and the people involved · Motivates staff towards the provision of a quality service Problem Solving & Decision Making · Gathers information from enough sources and other people to make well-founded decisions · Formulates, articulates and demonstrates sound reasoning / synthesises and analyses information available · Regularly quantifies and evaluates activities against plans and takes timely action to correct potential difficulties · Makes decisions in a transparent manner by involving and empowering others where appropriate Commitment to Providing a Quality Service · Demonstrates commitment to assuring high standards and strives for a person centred service · Recognises the service user as expert through experience and promotes the involvement of the service user in care planning, decision-making and service development as appropriate · Provides a flexible service, is adaptable and promotes innovation in approach to service user care · Demonstrate commitment to continuing professional development Communication & Interpersonal Skills · Demonstrates excellent communication skills (verbal & written) including active and empathetic listening skills. · Maintains a professional relationship in all communications, treating others with dignity and respect · Works collaboratively with the client and other relevant individuals to understand and establish expectations and desired outcomes · Demonstrate ability to effectively influence others / negotiate with others · Demonstrate ability to effectively build and maintain relationships including the ability to work with multi-disciplinary team members Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Social Care Manager 1 Terms and Conditions of Employment Tenure The current vacancies available are permanent whole time . The posts are pensionable. A Supplementary panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is of 01/06/2024: €54,157, €55,328, €56,498, €59,618, €60,827, €62,028, €63,245 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy
Graduate Opportunities
About us: Smyths Toys is the world's largest specialty retailer of children's toys with stores in 7 countries. Our headquarters in Galway has over 200 employees, with additional offices in Lille and Cologne. We operate over 280 physical retail stores in Ireland, the UK, Germany, France, Austria, Switzerland and the Netherlands, together with a substantial on-line business in each country. If you are a graduate or due to graduate in the next few years, Smyths Toys invites you to join our talent pool for current and future graduate opportunities. Based in our head office in Galway, they span across all of our departments including Buying, Finance, Marketing, IT, Supply Chain and more! We aspire to provide great career opportunities for good people and many of our successful hires over the years have progressed within Smyths and other businesses to senior roles and leadership positions. An ideal candidate will: Be ambitious and take charge of your own future and career development. Have the ability to spot opportunities and pursue them. Have a flexible mindset and always look for improvement. Be curious with a passion for learning. Have a relevant degree. Benefits: An attractive and competitive salary, reviewed annually in line with performance. An active Sports & Social Club. A benefits package inclusive of: 23 days annual leave rising according to length of service Defined contribution pension scheme on commencement In-store discount Company sick pay scheme Enhanced maternity and paternity payments Life event gifts Length of service awards Life assurance cover Employee assistance programme Bike to work scheme CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Duty Manager
Smyths Toys Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today! About the Role We are looking to recruit a Duty Manager for our store in Galway. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey. Salary: €33,000+ Responsibilities Sales CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Administrator
Job Overview We are looking for a Branch Administrator to join our team at Euro Car Parts. This is a fantastic opportunity for a target-driven individual to work at the heart of our operations. Why work for LKQ We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Store Manager
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. We are currently recruiting for an Assistant Store Manager for our new store in Galway! Inital training will take place in one of our leinster so applicants must have transportation to facilitate onboarding. Travel costs will be provided. What you will do: · Operational Store Excellence- Drive operational excellence in your store by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results. · Customer Engagement- Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience. · Leadership- Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning ensuring every team member thrives and contributes to our shared success . · Merchandising and Inventory- Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management. · Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership. What you will bring: · Experienced retail professional with a proven track record in assistant management roles · Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence. · A hunger for growth, eagerness to learn and eventually lead as one of our future store managers · Customer service is your passion, organization your strength – ensuring every customer experience is exceptional. · Strong communication skills and a commitment to our company values are a must. Why join us? · Competitive Salary · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. Assistant Managers are enrolled in our company provided advanced pet knowledge programme. · Annual leave - starting at 21 days and rising to 23 days at year 6. · We are closed Easter Sunday, St. Stephen’s day and Christmas Day · Employee assistance programme · Store Christmas Party · Cycle to work Scheme · Free Uniform
Dispatch Coordinator
We are a Galway-based, family-owned and managed company providing waste collection services across the domestic, commercial, industrial and building sectors. Our complete waste management service incorporates the collection and safe disposal of solid and liquid waste. The company employs over 80 team members and due to continued investment and expansion are now looking to recruit an experienced and professional Dispatch Coordinator to support our organisation. As Dispatch Coordinator with our company, you will play a critical role in our operations. Reports to: - The Dispatch Coordinator will report to the Business Service Lead and Business Service Manager. Key Responsibilities: · Assign drivers and vehicles to enable the timely delivery of services. · Provide drivers with vital information such as addresses, delivery instructions, and update them regularly on any changes. · Coordinate with other departments such as sales, customer service, and operations to ensure the smooth flow of information and services. · Answer incoming phone calls, emails, and other forms of communication. · Setting up routes and chargers · Support with quoting/invoicing and purchase orders. Shared office Tasks below: · Processing online orders. · End of month Matching and posting invoices & statements · Ensuring all your allocated/Department dockets are up to date. · Answering customer phone calls. · Generating & Exporting calls when required. · Setting up new accounts for different departments when required as per phone call received. · Assisting your Accounts Colleagues/Financial controller with any quires in relation to your department. Benefits: The company has ambitious sustainability 2030 targets that are based on existing technology and realistic deployment. This deliverable strategy builds the foundations for the next phase of our long-term ambition of reaching net-zero emissions across our direct operations by no later than 2050. Highlights include: · 50% reduction in CO2 emissions. · 20% increase in collection route efficiency. · All cars and vans to be Electric Vehicles. · Plant 50,000 trees to offset CO2 produced as a result of operations. · Buy 100% renewable electricity. · Develop our renewable energy capability (solar panels on roofs of offices). Annual Salary Range: from € 31,000.00 to € 33,000.00
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: - 2 years` experience in a relevant position is desirable • Good knowledge of Microsoft Office (Excel, Word) • Experience balancing cash/tills • Excellent communication skills • Good delegation skills • Highly driven with a strong work ethic • An understanding of how to achieve KPIs and targets • Commerciality and brand awareness • Passion for grocery retail • Thrive in a fast-paced working environment. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager • Implement planograms correctly and ensure the correct range is in place in store • Merchandise and present the store to the highest standard • Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace • Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment • Support Store Manager in the development and training of the team and in ensuring the smooth running of the store • Manage employee performance, giving regular feedback, recognition and encouragement • Deal with all customer queries efficiently, professionally and consistent with store policy • Understand achieving margins in all departments • Engage with new initiatives and embrace new ways of working.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: - 1 years` experience in the retail industry is desirable • Good knowledge of Microsoft Office (Excel, Word) • Experience balancing cash/tills is desirable • Experience with fresh food • Excellent communication skills • Good delegation skills • Highly driven with a strong work ethic • Commerciality and brand awareness • Passion for grocery retail • Thrive in a fast-paced working environment. Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager • Actively participate in all training and development initiatives, and performance assessments • Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines • Implement planograms correctly and ensure the correct range is in place in store • Gain competence with all aspects of supply procedures - ordering, delivery procedures, stock rotation and control procedures • Manage such departments as are assigned to you • Engage with new initiatives and embrace new ways of working.
Respiratory Medical Consultant
1 Year Fixed Term Post Must be registered or eligible for registration on the Specialist Division of the Irish Medical Council The respiratory dept at PUH is well established. There is 1 consultant providing a general medicine and respiratory service for both inpatients and outpatients. Respiratory consultations are seen on the ward at PUH to assist other medical teams. Lung function tests, sleep studies and cardiopulmonary exercise testing is available to facilitate accurate diagnosis on conditions. Weekly bronchoscopy is available for daycase patients and for inpatients. Three outpatient clinics per week take place in the dept. A specialised Oxygen clinic, a sleep clinic and a general acute respiratory clinic. MDTs for lung cancer and lung fibrosis patients take place in conjunction with the respiratory dept at GUH. Weekly radiology meetings take place to discuss complex patient cases. Weekly teaching sessions for NCHDs and specialist nurses take place. Frequent Multidisciplinary meetings occur regarding patient care. PUH is a teaching hospital for Medical, Nursing, Health and Social Care Professionals. PUH facilitates a variety of undergraduate students on placement from UG, UL, TUS, ATU and UCD. It has medical training schemes for Interns, SHO’s and Specialist Registrars. Medical student at undergraduate and graduate entry are on placement from Galway University and University of Limerick. Ballinasloe is the largest town in County Galway. The town has excellent junior and secondary schools and is close to the University of Galway and the Technology University of Shannon in Athlone. The town is served by public transport to the major centres. The area offers an abundance of sports, leisure and entertainment facilities. The town offers easy access to major regional centres of Galway City. Portiuncula University Hospital (PUH) is part of the Saolta University Hospital Group it is a Model 3 hospital operating an Emergency Department (ED) with over 30,000 ED attendances per year. PUH provides acute Surgery, Medicine, Critical Care, Day Care Oncology, Maternity, Neonatal and Paediatric services. Informal Enquiries to Ms. Orla Dolan, Medical Manpower Manager, orla.dolan@hse.ie who will organise for the relevant clinician/ clinical director to link with prospective candidates. Closing date for receipt of applications is Thursday 7th August 2024 by 5pm .
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
