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Clerical Officer

Waterford and Wexford Education and Training BoardArdcavan, County Wexford

Summary of Position The purpose of this post is to provide high-level administrative support to Waterford and Wexford Education and Training Board. The successful candidate(s) will support the delivery of quality services, as per the organisation’s remit, working with colleagues across WWETB and the broader community, including Schools and Further Education and Training Centres. WWETB constantly strives to improve the quality and effectiveness of its services and systems, across a number of functions, including in its Schools, Further Education and Training Centres, Finance, Human Resources and Corporate Services. The work of WWETB will be supported through a number of duties and responsibilities, as outlined below. Essential Requirements for Grade III post holders • Have the requisite knowledge, skills and competencies to carry out the role. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Be capable and competent of fulfilling the role to a high standard. • Be at least 17 years of age on or before the date of the advertisement of the recruitment competition. Desirable Criteria • Previous office experience with reception cover would be a plus • MS Office skills (Word, excel, PowerPoint) • Curious and inquisitive with a willingness to learn • Ability to work under pressure • Self-motivating, flexible and results focussed • Ability to prioritise and manage work in a dynamic and fast paced environment • Proven record as a team player • Goal oriented in a manner that ensures work is comprehensively completed • Ability to work on own initiative within a flexible, co-operative, team structure Main Duties To support the administrative functions of the WWETB Human Resources Department in our Ardcavan office: • To carry out the duties of a Clerical Officer under the supervision of a designated line manager • To work as part of a team in delivering services • To assist in the implementation of organisational work activities and supporting line managers and colleagues • To be responsible for general administration and administrative efficiency of the assigned area. • To produce information that is accurate, reliable and available for departmental/organisational decision making • To keep such records appropriate to the post as may be required by the wider team and management • To ensure high quality customer service in dealing with the public/learners/staff etc. e.g. responding to queries and providing information effectively and efficiently • To draft relevant correspondence as required e.g. letters, emails, etc. • To carry out general clerical duties e.g. manual and electronic filing, photocopying, answering/making telephone calls, dealing with e-mails etc. • To provide cover for reception as required • To undertake such other work as may be assigned from time to time Salary Salary will be paid in accordance with such rates as may be authorised by the Minister for Education from time to time for Grade III positions. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Education. Rate of remuneration may be adjusted from time to time in line with Government Policy. Annual Leave The annual leave allowance for the position of Clerical Officer is 22 days pro rata. This allowance is subject to the usual conditions regarding the granting of annual leave in WWETB, is based on a five-day week and is exclusive of the usual public holidays. Application Form Applications must be made on the official Clerical Officer Application Form and all sections must be completed in full. When completing the application form accuracy is essential as the information supplied in the form will play a central part in the selection process. Applications can be accessed via: https://www.wwetb.ie/about/organisation/human-resources/vacancies/ Shortlisting WWETB is an Equal Opportunities Employer. WWETB reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Shortlisting will be on the basis of information supplied on the Application Form and the likely number of vacancies to be filled. It is therefore in your own interest to provide a detailed and accurate account of your qualifications/experience on the application form. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. Canvassing will automatically disqualify. Interview Selection, from shortlisted candidates, shall be by means of a competition based on an interview conducted by WWETB. WWETB Core Values of Respect, Accountability, Learner Focus, Quality and Sustainability are the guiding principles of the organisation and underpin the competencies required to fulfil this role. The interview will be competency based and marks will be awarded under the following Core Competencies identified for the position of Clerical Officer Grade III: • Teamwork • Information Management/Processing • Delivery of results • Customer Service & Communication Skills • Specialist Knowledge, Expertise and Self Development • Drive & Commitment to Public Service Values These core competencies are assessed and awarded marks by demonstrating the following key skills sets: Teamwork • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his/her part Information Management/Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes • Writes with correct grammar and spelling and draws reasonable conclusions from written instructions • Identifies and appreciates the urgency and importance of different tasks • Demonstrates initiative and flexibility in ensuring work is delivered • Is self-reliant and uses judgement on when to ask manager or colleagues for guidance Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs • Understands the steps or processes that customers must go through and can clearly explain these • Is respectful, courteous and professional, remaining composed, even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform the role effectively, e.g., relevant technologies, IT systems, Spreadsheets, Microsoft Office, relevant policies etc. • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and the people of Ireland • Is thorough and conscientious, even if work is routine • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times, acts with integrity Additional Information Citizenship • Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of Member States of the European Union along with Iceland, Liechtenstein and Norway. • Swiss citizens under EU agreements may also apply. Health & Character • Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. • References will be sought. • Canvassing will disqualify. • Some posts require special security clearance. • In the event of potential conflicts of interest, candidates may not be considered for certain posts.

17 days agoFull-time

Stock Takers

Retail Asset SolutionsNationwide€13.65 per hour

Retail Asset Solutions are looking to take on Casual Retail Stock Counters to join our already existing team. The Company We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. Certain locations ( Dublin* and Carlow) will have minibus transport provided free of charge otherwise you must be able to drive to and from job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Transport in Dublin must be discussed at interview stages Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €13.65 per hour plus holiday pay Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Free Minibus transport is offered in certain locations ONLY ( Dublin* and Carlow) Millage and expenses where minibus is not available Progression Opportunities Transport in Dublin must be discussed at interview stage Retail & Asset Solutions are hiring NOW with immediate starts available. If you think you are suitable for this position and you want to find out more, please apply today! retailsupport.reg6@retailassetsolutions.com

20 days agoFull-time

Business Development Representative

ScurriWexford

Scurri optimises the ordering, shipping and delivery processes for a growing list of online retailers and distribution companies. We make it easier for well known brands to ship goods to their customers around the world. A growing demand for online shopping means that we have an exceptional opportunity for a Business Development Representative to join our expanding team and further propel our growth. This is a full time / permanent role based out of our stunning new Wexford Town HQ. The successful candidate will develop new business opportunities, make connections and build a pipeline of meetings for our sales team within key European markets. Key Responsibilities Develop a comprehensive understanding of Scurri’s delivery management software and its benefits to our customers Generate qualified meetings for the sales team by researching, qualifying and establishing contacts at target accounts Follow up and qualify leads via telephone and email with a goal of scheduling meetings for the sales team Enthusiastically work on multi-channel outbound activities, representing Scurri in a highly professional manner. Build target account profiles by researching and adding target personas to Salesforce Consistently meet and exceed monthly target number of calls, social touches, emails to deliver net new opportunities to the sales team. Log, track and maintain all activities in accordance with sales processes and methodology in Salesforce CRM, producing reports and presentations as required Be able to handle objections and educate prospects in a consultative manner Leverage prospecting tools to research companies and identify key decision makers at new accounts Skills, Knowledge and Expertise Tenacity, attention to detail and most importantly, a hunger to win An ability to connect with target customer and convert them into qualified opportunities Successful track record of achieving sales targets. Outstanding written and verbal communication skills. Comfortable with cold calling and using various techniques to connect with your target accounts. Business related third level qualification or similar (Advantageous) 1+ years experience in a sales or business development role Full clean and valid driving licence. Able to travel freely in Ireland, UK and EU. Benefits At Scurri we feel it’s important to hire highly motivated and talented people, make sure they are looked after and to give them the tools and the freedom to get things done. We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but exciting and rewarding as well. We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well. Our main requirement is that you follow our values and focus on the mission. For the 5th year in a row, we are proud to be recognised as a “Great Place to Work” Based in our new ultra-modern Wexford Town offices Permanent - Full Time Company pension - Matched employer contribution Company Health Scheme - VHI 22 days annual leave - additional days added with years of service rising to 25 Annual company day and regular events Paid volunteer time Office perks (breakfast / tea & coffee / snacks / lunch and learn sessions/on site gym etc...) 9.00 - 5.30pm (4.30pm finish on Fridays) Employee Assistance Program

30+ days agoFull-timePermanent
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