Jobs in Wexford
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Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Sector Officer in the Irish Coast Guard
The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. Essential Candidates must have on or before Thursday, 9th May 2024. 1. A minimum of 3 years relevant practical experience in the maintenance or inspection of either vehicles, boats, marine, cliff or Search and Rescue (SAR) equipment. 2. The ability to prepare reports, keep work records, and record progress. 3. Strong interpersonal skills including the ability to work in a team environment. 4. The ability to work on their own initiative, including effectively managing and prioritising workloads to meet deadlines. 5. Good oral and written communications skills including a good technical working knowledge of English. 6. Good Information Technology (IT) skills with proficiency in Microsoft Office applications. 7. Have a current full driving licence (Category B) and/or (Category C). Special Personal Attributes required for the performance of the job • Have a high standard of physical and mental fitness, as this post requires Officers to work in a professional emergency service. Good eyesight and hearing are essential. • In a safety sensitive organisation non-dependence on drugs is essential. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance at this level (detailed overleaf). Desirable • Practical experience in SAR, cliff, boat or drone equipment. • Experience of procurement. • Experience in using a computerised maintenance management system. • Experience working within a planned maintenance system. • Experience working in a large organisation under a safety management system (SMS) e.g. ISO45001. • Experience working within the requirements of a risk management system, risk assessing own activities. • Training in the area of vehicle, boat or equipment maintenance, inspection, or examination. • Experience working to a fixed timetable, ensuring duties carried out to schedule. • Experience of Coast Guard or search and rescue operations. • Experience in volunteering or working with volunteers. • Experience in land search, climbing, boat or drone operations. • Knowledge of Safety, Health, and Welfare regulations applicable to shore establishments and to the marine emergency operations and administration. • Have a good knowledge of maritime search and rescue operations, including in relation to maritime safety and awareness and IRCG Coast Guard Unit (CGU) operations. Candidates should note that the admission to a competition does not imply that the Public Appointments Service is satisfied that they fulfil the essential entry requirements. Therefore, the onus is on the candidate to ensure that they meet the essential entry requirements prior to submitting their application. KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS LEVEL Analysis & Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which they work – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts & interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills • Modifies communication approach to suit the needs of a situation/ audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/ expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others ELIGIBILITY TO COMPETE AND CERTAIN RESTRICTIONS ON ELIGIBILITY Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) and the Minister’s consent will have to be secured prior to employment by any Public Service body. Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010): The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Housing, Planning, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Part 1 - Conditions which particularly apply to this position Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Part II - Conditions which apply generally to this position Tenure & Probation The appointment is to an established position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date of appointment. During the period of the probationary contract, the appointee’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) Has performed in a satisfactory manner, and (ii) Has been satisfactory in general conduct, and (iii) Is suitable from the viewpoint of health with particular regard to sick leave. Prior to completion of the probationary contract a decision will be made as to whether or not the appointee will be retained pursuant to Section 5A (2) Civil Service Regulations Acts 1956-2005. This decision will be based on the appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to the appointee by the Department of Transport. A copy of Department of Public Expenditure and Reform guidelines on probation will also be made available to the appointee. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended, and your probation period suspended. • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. • Probation may be suspended in cases such as absence due to a non-recurring illness, and • Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties The appointee will be required to perform any duties appropriate to the position, which may be assigned from time to time. Travel, both within their sector, and potentially the other five sectors, will be required. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices.
Sales Assistant
Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Dunnes Stores is an equal opportunities employer
Customer Assistant
Joining us as a Customer Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this is the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference Get to know our in-store offers and schemes and promote them - the more info we can give our customers be better. Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you’ll need to have Full training is provided for this role, and we are looking for people who: Excel in a varied environment, working at pace Communicate and listen effectively Enjoy working as part of a team, promoting a collaborative team dynamic Know that the little things make the biggest difference for customer interactions Desire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Pension membership (PRSA) Partial paid maternity leave Discretionary annual bonus Generous employee discounts Flexible benefits scheme including: health insurance, dental insurance, life assurance, holiday buying and much more. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
WGH Staff Nurse Intensive Care Unit
The Staff Nurse Intensive Care Unit will assess, plan, implement and evaluate care to the highest professional and ethical standards within the model of nursing care practiced in the relevant care setting. The Staff Nurse Intensive Care Unit will provide holistic, person centred care, promoting optimum independence and enhancing the quality of life for service users. The unit caters for both Surgical and Medical patients, including postoperative patients, cardiac patients, neurology patients and patients requiring urgent continuous dialysis therapy. ICU also manages obstetric emergencies and paediatrics when required; we also care for and manage our critical patients who require transfer to a speciality hospital for further intervention ensuring their safe transfer to the correct facility in a timely manner. The Intensive Care Unit is run by a highly specialised and experienced multidisciplinary team. The ICU promotes education and continuous learning for staff within the unit and at other educational centres, currently providing placement facility for staff enrolling on the Critical Care Foundation Course in affiliation with UCD and UCC. Please see attached job specification for full details of the role, including post specific requirements. 1. Please ensure to use Google Chrome when completing your application form. 2. CVs will not be accepted and will be deemed invalid. 3. The deadline for completed application forms to be received is Tuesday 7th May, 2024 @ 15.00.
Sales Acquisition Executive
About This Role: We are hiring Sales Acquisition Executives to transform Irish homes with Gigabit Fibre broadband. This is a door to door sales position. Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.
Fisheries Officer
Inland Fisheries Ireland has an exciting opportunity available for a Fisheries Officer to join our team, which would be well suited to those who have an interest in protecting, managing and conserving Ireland's inland fisheries and sea angling resources. The role of Fisheries Officer is responsible for front line implementation and enforcement of the provisions of the Fisheries Acts, Water Pollution Acts, Water Framework Directive & other relevant statutory provisions, to include the provision of comprehensive conservation, protection, improvement & development services, inland and at sea. The role of a Fisheries Officer has two main areas of responsibility; REMUNERATION The salary scale for the position is at the level of Fisheries Officer as applies in Inland Fisheries Ireland, it is a 14-point scale including 2 long service increments (LSI’s): Point 1 €29,053; Point 2 €30,623; Point 3 €31,530; Point 4 €32,764; Point 5 €33,736; Point 6 €34,748; Point 7 €35,489; Point 8 €36,530; Point 9 €37,398; Point 10 €38,091; Point 11 €39,126; Point 12 € 40,173; LSI 1 €41,688; LSI 2 €43,621 (IFI FO Grade PayScale as of 01/10/2023.) An unsocial hour’s allowance (UHA) of up to €7,279 per annum (pro-rata), will be payable at either 50% or 100% relative to the number of unsocial hours worked. Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. New entrants to the public sector will start on Point 1 subject to Haddington Road Agreement and subsequent Government Agreements. TENURE This post is offered on a permanent contract basis. FORMATION OF A PANEL A panel may be created for up to six months to cover vacancies for roles with similar skill sets. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business Development Representative
Scurri optimises the ordering, shipping and delivery processes for a growing list of online retailers and distribution companies. We make it easier for well known brands to ship goods to their customers around the world. A growing demand for online shopping means that we have an exceptional opportunity for a Business Development Representative to join our expanding team and further propel our growth. This is a full time / permanent role based out of our stunning new Wexford Town HQ. The successful candidate will develop new business opportunities, make connections and build a pipeline of meetings for our sales team within key European markets. Key Responsibilities Develop a comprehensive understanding of Scurri’s delivery management software and its benefits to our customers Generate qualified meetings for the sales team by researching, qualifying and establishing contacts at target accounts Follow up and qualify leads via telephone and email with a goal of scheduling meetings for the sales team Enthusiastically work on multi-channel outbound activities, representing Scurri in a highly professional manner. Build target account profiles by researching and adding target personas to Salesforce Consistently meet and exceed monthly target number of calls, social touches, emails to deliver net new opportunities to the sales team. Log, track and maintain all activities in accordance with sales processes and methodology in Salesforce CRM, producing reports and presentations as required Be able to handle objections and educate prospects in a consultative manner Leverage prospecting tools to research companies and identify key decision makers at new accounts Skills, Knowledge and Expertise Tenacity, attention to detail and most importantly, a hunger to win An ability to connect with target customer and convert them into qualified opportunities Successful track record of achieving sales targets. Outstanding written and verbal communication skills. Comfortable with cold calling and using various techniques to connect with your target accounts. Business related third level qualification or similar (Advantageous) 1+ years experience in a sales or business development role Full clean and valid driving licence. Able to travel freely in Ireland, UK and EU. Benefits At Scurri we feel it’s important to hire highly motivated and talented people, make sure they are looked after and to give them the tools and the freedom to get things done. We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but exciting and rewarding as well. We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well. Our main requirement is that you follow our values and focus on the mission. For the 5th year in a row, we are proud to be recognised as a “Great Place to Work” Based in our new ultra-modern Wexford Town offices Permanent - Full Time Company pension - Matched employer contribution Company Health Scheme - VHI 22 days annual leave - additional days added with years of service rising to 25 Annual company day and regular events Paid volunteer time Office perks (breakfast / tea & coffee / snacks / lunch and learn sessions/on site gym etc...) 9.00 - 5.30pm (4.30pm finish on Fridays) Employee Assistance Program
Sales Acquisition Executive
About This Role: We are hiring Sales Acquisition Executives to transform Irish homes with Gigabit Fibre broadband. This is a door to door sales position. Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.
Internships in the Communications Unit of the Department of Foreign Affairs
Applications are invited for paid internships, which may arise in the Communications Unit of the Department of Foreign Affairs. The Unit's role is to promote Ireland and Irish foreign policy internationally and to provide strategic guidance to the Minister for Foreign Affairs, Ministers of State, our teams based at the Department’s headquarters in Dublin and our Embassy and Consulate network. The Unit is part of the Department's Global Ireland and Economic Division and is made up of the following teams: Press Relations, Multimedia and Digital, Public Diplomacy and Content, Irish Aid Communications, Internal Communications. A key aspect of the Unit’s work is to manage digital communications platforms and advise internally on how digital communications can be used to achieve the Department’s objectives at home and abroad. These internships will offer a unique opportunity for talented individuals to work as part of a highly motivated and skilled team on innovative projects covering a range of disciplines of relevance to policy objectives. Internships will be for a duration of 22 months. All internships will be based in the Department of Foreign Affairs, Dublin. Successful candidates will gain practical experience by contributing to our communications across our digital platforms. The production of accurate and engaging written features and social media copy complemented by suitable multimedia assets for a wide range of platforms and channels will be core to the work. In this context, strong candidates for these roles would be able to display specialist skills in digital media. This may include, but not be limited to, areas like videography, photography, graphic design, digital asset management, social media, copywriting, ensuring consistency and adherence to accessibility standards, and style guidelines. The Department of Foreign Affairs is committed to a policy of equal opportunity. Qualifications/Experience: Essential • Have at a minimum a second class honours undergraduate degree in one of the following areas: journalism, marketing, communications, design or equivalent. • Knowledge of digital platforms, content management systems, and social media tools. • Experience in the production of creative digital content*. • High level of oral and written communication skills, including copywriting skills. • Excellent interpersonal skills, initiative and good judgement along with the ability to develop good working relationships and operate as part of a team. *Where possible please provide links to examples of work in the application form. Desirable • Experience in video production or photography or graphic design. • Knowledge of the Adobe Creative Cloud suite, in particular Photoshop, Premiere Pro, Express. • Knowledge of digital marketing and search engine optimisation. • Knowledge of data analytics. • Experience in copywriting for online publication. • Familiarity with Digital Asset Management systems, multimedia copyright and usage rights. • Knowledge of project coordination. • Experience operating teleprompters and working with scripted content. • Knowledge of accessible media (Subtitling, Captions, ALT Tags, SRT Files). • A strong interest in the work of the Department of Foreign Affairs. Job Specification: These roles require specialist skills in digital media, including videography, photography, graphic design, digital asset management, social media, and copywriting. The precise range of duties will vary over time according to the demands of the unit, but will include the following: • Generate high quality user-focused content for digital channels working across all HQ Units and Missions to ensure consistent presentation and tone of voice. • Develop and create social media content across platforms, including but not limited to text, images, graphic assets, scripts and videos. • Research and write engaging content for Ireland.ie aimed at promoting Ireland globally as a place to live, work, study and invest. • Analyse design briefs, determine requirements, and conceptualise content for digital platforms, primarily Ireland.ie. • Source appropriate footage and maintaining databases of video and audio content in line with copyright and legal requirements. • Media management including update and maintaining of internal content databases • Film original video content for use on Ireland.ie and related social media. • Edit video material and packaging of all video content in relevant formats across a range of digital channels, including for Mission microsites. • Ensure accessibility of all video content through inclusion of closed captions and subtitles. • Conduct research to provide accurate and up-to-date information in both website articles and social media posts. • Conduct research on industry trends and incorporate relevant learnings into content development. • Maintain and contribute to a content calendar for website and social media, ensuring consistent and timely content delivery. • Coordinate across HQ and Mission network to align content with campaigns and initiatives. • Utilise analytics tools to optimise content. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa; It should be noted that any attempt, direct or indirect, by or on behalf of a candidate to influence the selection process will automatically disqualify the candidate. Code of Practice The selection process for appointments will be conducted in accordance with the Code of Practice for Appointment to Positions in the Civil Service and Public Service. Complaints/requests for review will be considered in accordance with the procedures set out in the Code of Practice which can be accessed by visiting www.cpsa.ie. General Data Protection Regulation (GDPR) The current legislation for Data Protection in Ireland is the Data Protection Acts 1988 - 2018 and the General Data Protection Regulation (EU 2016/679). The Data Controller for the collection and processing of your personal data in the Department of Foreign Affairs. Your personal data will be processed for the purposes of your application and will not be further processed in a manner that is incompatible with those purposes. When you submit an application for a competition, we create a record in your name. Information submitted by you or obtained from third parties on your behalf is used in processing your application. Your data will be retained by the Department for as long as there is a business need to do so and in line with the Department’s obligations under the National Archives Act 1986 (as amended). All necessary technical measures have been put in place to ensure the safety and security of the systems which hold this data
