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Candidate & Customer Success Representative

TTM Healthcare SolutionsEnnis, Clare

TTM Healthcare Solutions is a world-class, Irish-owned recruitment company with offices in Ennis and Manchester. We have a team of 160 professionals which is continuing to grow who serve the Irish and UK markets, and recruit internationally into the UK - within both the permanent and temporary sectors. TTM isn't just a company, it's an attitude, a mind-set, an energy, and a force that connects us as people and drives every team member towards growing and realising their own potential. For those reasons we won the ERF Recruitment Industry Awards 2022, Recruitment Agency of the Year. We are looking for a dedicated Candidate & Customer Success Representative to join our dynamic healthcare recruitment team. This role plays a crucial part in ensuring the smooth execution of daily operations, from candidate placement to ongoing engagement and satisfaction. This role will be based in our Ennis HQ for a fixed term period of 6 months. Responsibilities: Candidate Placement & Management: ● Monitor client shift requests and translate them to shift bookings utilising our shift fulfilment technology. This can include managing ad-hoc shift requests as well as weekly/monthly rosters. ● Manage candidates' bookings, process shift cancellations and find replacements to reduce the impact on fulfilment. ● Proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work. ● Keep candidates' records up to date in all systems following the standard operating procedures. ● Work with candidates to maximise availability utilisation and improve overall candidate experience and utilisation. ● Work closely with the onboarding team to ensure new hires are utilised and booked into shifts. ● Proactively engage with candidates who have no future bookings or availability submitted. ● Collaborate with consultants to address any candidate concerns or challenges. Client Communication & Management: ● Liaise with healthcare organizations to acknowledge all shifts request providing timely updates on shift requests and filled rosters. ● Liaise with healthcare organisations to provide updates on booking cancellations as well as confirmed candidate replacements. ● Collaborate with consultants to address any client concerns or challenges. So… What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right! We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing - Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday! We also have an active Sports and Social Club, from team building events, pizza days and Tapa’s Thursday! Reward - We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and annual events! Health - Fully subsidised Healthcare scheme along with a suite of programmes across our wellness & diversity platform. Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales Training Family - We also contribute to Paternity & Maternity leave.

14 days agoPermanentTemporary

Associate Consultant, Out Of

TTM Healthcare SolutionsEnnis, Clare

TTM Healthcare Solutions is one of the Ireland’s fastest growing healthcare talent solutions specialists. As we embark on our 3X10X plan, aimed at tripling the size of our businesses while achieving ten times the positive impact, we are seeking a highly motivated Associate Consultant to join our Out of Hours team. Responsibilities: • Dealing with inbound calls from clients and candidates. •Managing and adapting staff rosters in line with client requirements. •Monitor the out of hours On-Call phone to ensure a high response rate and fill rate to requests for cover. On - call starts at 4pm on Friday and finishes at 11.30pm on Sunday evening (11.30pm on Monday evenings on a bank holidaty weekend)•Using excellent communication skills across both written and verbal whilst always maintaining pro fessional and well-functioning desk •Updating all information captured, conversations booking etc on the RDB database. •You will be responsible for ensuring all content that you draft is done so with a high level of attention to detail and in a manner that reflects our business particularly for roles that are being publically posted on various platforms. •Identification of key client influencers, adding and refreshing contacts on the CRM. •Adhering to all company policies and meet all legislative requirements per client and or per guiding client policy. •Achieving weekly KPI's set by division manager. •Any other duties as and when required. The Ideal Candidate • Ability to work in a highly competitive environment requires an individual who can work autonomously and under pressure •Be confident, professional, have an entrepreneurial spirit and like to be creative and innovative in solving problems •Solid computer skills across MS including PPT. Word. Excel and outlook So… What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right! We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing - Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday! We also have an active Sports and Social Club, from rugby trips, BBQs and Tapas Thursdays. Social Value - We offer up to 6 volunteer days a year & we also plant a tree for each new starter within the business. Reward - We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and our annual Summer Party. Health - Access to our EAP Programme Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales training Family - We also contribute to Paternity & Maternity leave. TTM Healthcare Solutions is an Equal Opportunities Employer

15 days ago

Law Graduate

Carmody and Company SolicitorsClare

Carmody and Company Solicitors in Shannon Town Centre, Shannon, Co. Clare require a Law Graduate, with a view to obtaining an apprenticeship. Their vibrant and progressive practice specialises in the areas of litigation, conveyancing, family law, probate, court work and general practice. The practice has three solicitors and an experienced team of support staff. The firm is focused and results driven, and offers a unique opportunity and extensive experience for the successful candidate. It should be noted that because of the entry-level nature of this position it would not suit a qualified solicitor. FE1 exams not essential.  If you wish to apply for this role please email a CV and cover letter to: cboland@carmodyandco.ie

22 days agoGraduate

Team Leader

Costa CoffeeEnnis, Clare

Costa Coffee requires a Team Leader for our store in Ennis, County Clare. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

22 days agoFull-timePermanent

Team Member

Costa CoffeeEnnis, Clare

Costa Coffee requires a Team Member for our store in Ennis, County Clare. The ideal candidate will be available during the week. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

22 days agoPart-timePermanent

Stock Takers

Retail Asset SolutionsNationwide€13.65 per hour

Retail Asset Solutions are looking to take on Casual Retail Stock Counters to join our already existing team. The Company We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. Certain locations ( Dublin* and Carlow) will have minibus transport provided free of charge otherwise you must be able to drive to and from job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Transport in Dublin must be discussed at interview stages Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €13.65 per hour plus holiday pay Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Free Minibus transport is offered in certain locations ONLY ( Dublin* and Carlow) Millage and expenses where minibus is not available Progression Opportunities Transport in Dublin must be discussed at interview stage Retail & Asset Solutions are hiring NOW with immediate starts available. If you think you are suitable for this position and you want to find out more, please apply today! retailsupport.reg6@retailassetsolutions.com

23 days agoFull-time

Sign Shop Assistant/Operative

Sticky BusinessEnnis, County Clare

Looking to hire someone in a busy sign shop in Ennis. Duties include, but not limited to: Ideal candidate will have good computer knowledge, preferably some previous experience, but be eager to learn all aspects of the business as they will be required to work independently at times.

26 days agoPart-time

Sales Assistant

Dunnes StoresEnnis, Clare

Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Dunnes Stores is an equal opportunities employer CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

30+ days ago

Quality Engineer

RyanairShannon Airport, Clare

About us: Prestwick Aircraft Maintenance (PAM) Ireland Ltd is Ryanair’s first heavy maintenance facility in Ireland. Established in 2022 the company supports the maintenance of Ryanair's growing Boeing 737 MAX and NG fleet and is located in a 3-bay hangar in Shannon, Co. Clare. The facility employs highly skilled aircraft engineers, mechanics, and support staff. The Opportunity: An exciting opportunity has now arisen within PAM Ireland for a Quality Engineer to join our team. Reporting to the Quality Manager the successful candidate will join a team join a team of highly skilled staff, with an essential part to play in safely maintaining a fleet of over 450 aircraft for one of the world’s largest and most successful airlines. Key Accountabilities and Responsibilities: The successful candidate will be responsible for: Benefits What we offer: This role offers a competitive salary and friendly working environment with the opportunity to grow and develop your career within the aviation industry.

30+ days agoFull-time

Training Co-ordinator

RyanairShannon, County Clare

The Opportunity: An exciting opportunity has now arisen within PAM Ireland for a Training Co-ordinator to join our team. Reporting to the Base Maintenance Training Manager/Supervisor the successful candidate will join a team join a team of highly skilled staff, with an essential part to play in safely maintaining a fleet of over 450 aircraft for one of the world’s largest and most successful airlines. If you are interested in aviation and aircraft engineering, along with promoting a culture of learning and maintaining a high standard of teaching quality this is the role for you. Key Accountabilities and Responsibilities: The successful candidate will be responsible for: Benefits What we offer: This role offers a competitive salary in a friendly and supportive working environment with the opportunity to grow and develop your career within the aviation industry.

30+ days agoFull-time
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