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Fintech -English Customer Support Specialist

Telus InternationalCork

About TELUS International  This is a unique opportunity to join TELUS International Ireland and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences. You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about TELUS International. We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed. Position Overview As a Customer Support Specialist in a fintech industry you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness. Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible. In this role you will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and strong brand to serve modern society. You’ll be the face of some of the world’s top payment processing brands! Competencies and Responsibilities: We offer:  ⧫ Stable job - permanent employment contracts, ⧫ Multiple bonuses: performance based, language allowance ⧫ Great rewards for referring your friends: consistent bonuses and prizes ⧫ International career - regular training and international career opportunities ⧫ Multilingual exposure - improve your spoken and written language skills ⧫ Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas! ⧫ Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long ⧫ Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ⧫ Bike to work tax relief ⧫ Pension scheme ⧫ Maternity and Paternity leave ⧫ Onsite Doctor ⧫ Subsidized Canteen TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values: ● We embrace change and initiate opportunity ● We have a passion for growth ● We believe in spirited teamwork ● We have the courage to innovate  At TELUS International Ireland, we are committed to diversity and equitable access to employment opportunities based on ability.

16 days agoPermanent

Fintech -English Customer Support Specialist

Telus InternationalCork

About TELUS International  This is a unique opportunity to join Telus International and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences.  You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about Telus International .We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed . Position Overview As a Customer Support Agent in a fintech industry you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness. Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible.In this role you will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and strong brand to serve modern society. You’ll be the face of some of the world’s top payment processing brands! Competencies and Responsibilities: We offer:  ⧫ Stable job - permanent employment contracts, ⧫ Relocation packages for candidates moving from outside Ireland ⧫ Multiple bonuses: performance based, language allowance ⧫ Great rewards for referring your friends: consistent bonuses and prizes ⧫ International career - regular training and international career opportunities ⧫ Multilingual exposure - improve your spoken and written language skills ⧫ Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas! ⧫ Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long ⧫ Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ⧫ Bike to work tax relief ⧫ Pension scheme ⧫ Maternity and Paternity leave ⧫ Onsite Doctor ⧫ Subsidised Canteen TELUS International recognises and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviours that are reflective of our values: ● We embrace change and initiate opportunity ● We have a passion for growth ● We believe in spirited teamwork ● We have the courage to innovate  At TELUS International Ireland, we are committed to diversity and equitable access to employment opportunities based on ability.

16 days agoPermanent

Fintech - French Customer Support Specialist

Telus InternationalCork

About TELUS International  This is a unique opportunity to join Telus International and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences. You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about Telus International .We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed . Position Overview As a Customer Support Agent in a fintech industry you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness. Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible.In this role you will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and strong brand to serve modern society. You’ll be the face of some of the world’s top payment processing brands! Competencies and Responsibilities: We offer:  ⧫ Stable job - permanent employment contracts, ⧫ Relocation packages for candidates moving from outside Ireland ⧫ Multiple bonuses: performance based, language allowance ⧫ Great rewards for referring your friends: consistent bonuses and prizes ⧫ International career - regular training and international career opportunities ⧫ Multilingual exposure - improve your spoken and written language skills ⧫ Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas! ⧫ Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long ⧫ Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ⧫ Bike to work tax relief ⧫ Pension scheme ⧫ Maternity and Paternity leave ⧫ Onsite Doctor ⧫ Subsidised Canteen TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values: ● We embrace change and initiate opportunity ● We have a passion for growth ● We believe in spirited teamwork ● We have the courage to innovate  At TELUS International Ireland, we are committed to diversity and equitable access to employment opportunities based on ability.

16 days agoPermanent

French Technical Support Specialist

Telus InternationalCork

French Technical Support Specialist About TELUS International  This is a unique opportunity to join TELUS International (formerly Voxpro) and be part of the team that really makes a difference. Our clients are amazing and world-leading in delivering beautiful customer experiences. You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about our company. At Telus International we can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed.  Position Overview As part of this role you will be responsible for B2B support. As a specialist you are a motivated and enthusiastic individual. A problem solver, you are looking for a challenge in a dynamic work environment.You will be a member of the Technical Customer Support team with plenty of potential to develop your career. You will be responsible for helping our clients’ customers understand their products, support customers during the on-boarding process as well as when integrating their business with the cloud based solution and respond to day-to-day related queries. You will play a key role in sustaining and developing their customer base as well as maintaining the high quality customer service levels they offer their clients.As part of your role, you will answer inbound calls and emails from customers in line with client SLA’s and team KPI’s. You will troubleshoot quickly and efficiently, providing responses to the highest standards of professional customer service. Competencies and Responsibilities Customer Service - Operational Beauty is one of Telus International (former Voxpro) core values will resonate with you, making you attentive, empathetic, caring, friendly and helpful team member, who supports external clients via phone, email and chat as well as being an asset to the internal colleagues. Always aiming to deliver outstanding support to our community and going above and beyond in your day to day duties.  Communication - You will be able to communicate effectively and efficiently with all of our users who are seeking your help or advice. Your communication skills are critical for strengthening relationships with our users. You will have contact with users through inbound & Outbound calls, Chat and Email channels. Drive for Results - This role will bring a strong level of ownership for your personal success in reaching your targets on a daily basis. You will go the extra mile to find creative solutions to accommodate customer requests and queries.As part of your role in this project, you will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, negotiate and provide information and solutions to customers and do so with the highest standards of professional customer care. Resilience- You will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. We believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. This role will bring a high level of accountability and you will thrive under pressure. Technical competency - You are a motivated and enthusiastic individual with a passion for technology. A problem solver, you are looking for a challenge in a dynamic work environment.As part of your role, you will make calls and address emails from customers in an efficient and timely manner. You will troubleshoot quickly and efficiently, providing information and solutions to customers and do so with the highest standards of professional customer service. You are a perfect match to what we are looking for if you find yourself constantly striving for more and doing your best every day to achieve excellent results Min Requirements: We offer:  ⧫ Stable job - permanent employment contracts, ⧫ Relocation packages for candidates moving from outside Ireland ⧫ Multiple bonuses: performance based, language allowance ⧫ Great rewards for referring your friends: consistent bonuses and prizes ⧫ International career - regular training and international career opportunities ⧫ Multilingual exposure - improve your spoken and written language skills ⧫ Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas! ⧫ Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long ⧫ Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ⧫ Bike to work tax relief ⧫ Pension scheme ⧫ Maternity and Paternity leave ⧫ Onsite Doctor ⧫ Subsidised Canteen TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values: ● We embrace change and initiate opportunity ● We have a passion for growth ● We believe in spirited teamwork ● We have the courage to innovate  At TELUS International Ireland, we are committed to diversity and equitable access to employment opportunities based on ability

16 days agoPermanent

Fitness Instructor & Leisure Club Assistant

Dalata Hotel GroupCork City

Fitness Instructor & Leisure Club Assistant – Club Vitae, Maldron Hotel Shandon Cork We have a fantastic new vacancy for Fitness Instructor & Leisure Club Assistant in the excellent Club Vitae, Maldron Hotel Shandon Cork The newly refurbished 4-star Maldron Hotel Shandon Cork City is located in the heart of Cork City, in the historic cultural quarter, near the famous Shandon Bells Objective of the Role Reporting to the Leisure Centre Manager, the Leisure Club Assistant will be responsible for overseeing the member and guest experiences of our fitness and leisure offering. Key Duties and Responsibilities About our culture: Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

30+ days agoPermanent

Financial Reporting Supervisor

PepsicoCork

We are currently hiring a Financial Reporting Supervisor to join our team in Carrigaline on a permanent basis. We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 16 locations across 9 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.Let’s be frank. PepsiCo is a $63billion global business. It is extremely complex. And our Finance community make sense of it by tracking our overall business results, helping maximise our financial performance and put in place the right controls to ensure accuracy and transparency of our results. Whether working in Financial Planning, Operations Finance, Back Office or Controls, the Finance function takes a central role in the way we run our business. Do you want to be a part of the financial heartbeat of our organisation? If so we could take your talents to a whole new level. Role Summary: This position is a key role within the Cork reporting group. The supervisor drives the month and period close processes and ensures accurate and timely financial reporting for the Cork and Singapore concentrate entities. Primary Accountabilities: PepsiCo products are enjoyed by consumers one billion times a day in more than 200 countries and territories around the world. PepsiCo generated approximately $63 billion in net revenue in 2016, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.At the heart of PepsiCo is Performance with Purpose – our fundamental belief that the success of our company is inextricably linked to the sustainability of the world around. We believe that continuously improving the products we sell, operating responsibly to protect our planet and empowering people around the world is what enables PepsiCo to run a successful global company that creates long-term value for society and our shareholders. For more information, visit www.pepsico.com. #LI-IRELAND Relocation Eligible: Not Applicable Job Type: Regular

30+ days agoPermanent

Change Analyst

PepsicoCork

We are currently hiring a Change Analyst to join our Change Management team in Eastgate on a permanent basis. We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 16 locations across 9 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR, and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world. Role Summary: Embedding and enabling the discipline of change management through applying change management tools and processes to large scale enterprise initiatives and governing their usage across all organisational changes; Supporting the organisation in strategically and proactively planning for change; building change management capability through formal training and on the job coaching of business Leads and project managers to use the change methodology & tools to support business transformation, including (but not limited to) Transformation Growth, Productivity, Digital Initiatives & other business changes as they occur at PGCS. Primary Accountabilities: PepsiCo products are enjoyed by consumers one billion times a day in more than 200 countries and territories around the world. PepsiCo generated approximately $63 billion in net revenue in 2016, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker, and Tropicana. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.At the heart of PepsiCo is Performance with Purpose – our fundamental belief that the success of our company is inextricably linked to the sustainability of the world around. We believe that continuously improving the products we sell, operating responsibly to protect our planet and empowering people around the world is what enables PepsiCo to run a successful global company that creates long-term value for society and our shareholders. For more information, visit www.pepsico.com. #LI-IRELAND Relocation Eligible: Not Applicable Job Type: Regular

30+ days agoPermanent
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