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Assistant Staff Officer

South Infirmary Victoria University HospitalCork€36,109 - €55,463 per year

Qualifications: A candidate must, on the latest date for receiving completed applications for the post: (i) Meet the Department of Health & Children’s educational criteria set down for Grade IV posts: Passed the Leaving Certificate Or Passed an examination of comparable standard at second level And Satisfactory relevant experience, which encompasses demonstrable equivalent skills in the following areas: (ii) Experience in Staff Management/Supervision. (iii) Experience in Patient Related Services. (iv) Experience of Patient Management Systems (iPIMS) (v) Experience of working in a high level administrative role, indicating the candidate’s ability to efficiently discharge the functions of the post (vi) Excellent IT skills including sound knowledge of MSOffice (vii) Possess excellent organisation, interpersonal and communication skills and be able to work on own initiative as well as part of a team. Ability to work under pressure is crucial. (viii) Possess good numerical and analytical skills. Desirable: (i) Experience of the Patient Management System, Cerner, would be advantageous Note: If being processed for appointment, original documentation will be sought for: (ii) All qualification requirements for the post. (iii) Any additional qualification(s) that you may be awarded marks for at interview. In the event that a number of years’ experience is required for a post, you will be requested to: (i) Provide documentary evidence that you possess same. Character: A candidate for and any person holding the office must be of good character. Health: A candidate for and any person holding the post must be fully competent and capable of undertaking the duties attached to the post and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirements as to health, the successful candidate, before being appointed, shall undergo a pre employment health assessment. The assessment will be provided by the Hospital. Main Duties & Responsibilities • Organisation of Outpatient Clinics, managing numbers attending clinics, ensuring specific numbers as laid down by the SDU Project Unit • Oversee the day-to-day administrative operations within the Victoria Outpatients Department • Supervision of all aspects of the day-to-day running of administration in the Victoria Outpatients Department • Ensure that an up-to-date day to day local Job Description is available to all administration staff in the Department • Theatre lists need to be made available to the medical team with telephone numbers added, any changes to list need to be communicated to the medical team. • Ensure that SOP’s from an administration perspective are implemented maintained and adhered to • Train new administration staff and continuously access and address any ongoing training needs • A good working relationship with the GUM clinic and GUM CNS. • Liaise with Consultants re annual leave at the beginning of the year and ensure clinics are blocked or re-scheduled accordingly. Update the shared folder • Organise T Pro access for all NCHD’s who attend clinics and update the spreadsheet • Assist the A/ASM in the Probation Review/Performance Monitoring, Return to work meetings etc of all staff within the department • Correlate monthly figures for statistical analysis and forward same to IT Department on a monthly/quarterly basis • Assist with OPD audits, Healthcare Audits and Filing Audits as may be necessary and support the Administration Services Manager as required • Liaise on a daily basis with CUMH and SIVUH Central Appointments Office. • Ensure patient healthcare records are prepared and available in a timely fashion for all clinics • Manage the smooth running of Gynaecology and Dermatology clinics in Victoria OPD • Ensure Consultants have access to DNA patient notes at the end of each clinic and follow up as per advice • Check e-mails each day for any requests for appointments from CUMH • Responsibility for the timely identification and co-ordination of the retrieval of healthcare records which may be stored at off-site storage • Ensure healthcare records pertaining to abnormal reports are available on a priority basis to the Medical team • Print all relevant notes from Cerner and add to the patient’s chart • Ensure all lab work is available to the Medical team pertaining to patient’s previous clinic visit/ admission • Ensure the general administration of the department such as dealing with the issuing of new appointments to patients, telephone queries, dealing with queries on appointments, filing etc • Be flexible in relation to any overruns on clinic finishing times e.g. clinics running late • Oversee all incoming post to the Gynaecological Department ensure that future Clinic dates/outcome of last appointment are available and prepare necessary documentation for viewing by the Consultant • Support the Administration Services Manager and Assistant Administration Services Manager in ensuring the Victoria Out-Patients departments administration operates effectively and efficiently • Attend OSMG (Outpatient Services Management Group) meetings as required and any other meeting as requested by the Administration Services Manager/Assistant Administration Services Manager • Co-operate with Maintenance and future development of Information Technology within the Department and throughout the Hospital generally • Ensure that a quality level of customer care is provided to both patients and their relatives by the administrative staff of the Department • Be aware and inform staff, of all relevant policies and procedures and ensure that staff adheres to such policies and procedures • All Department leave to be uploaded to Softworks as ensure that return to work interviews are done in a timely manner • Attend mandatory training and any other recommended training • There is a responsibility on all staff to participate in internal and external audits and review as appropriate • To work in a manner with due care and attention to safety of self, patients, staff and other persons in the workplace with reference to the Safety, Health & Welfare at Work Act 2005 • To report immediately to line managers / nominated persons, any accidents or incidents involving patients, staff and / or members of the public in line with hospital policy • To comply and be familiar with all hospital policies and procedures and in particular those relating to safety, health and welfare, infection control, hygiene, risk management and decontamination • To attend and participate in such meetings and events as may be required from time to time • Any other duties as may be assigned by Chief Executive, Administration Services Manager, Assistant Administration Services Manager or other designated officer from time to time Note: The rate and pace of change in the health service is such that the post holder will be required to update their knowledge and skills to fit the changing requirements of the service. Therefore this job description is an outline of the current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. It will be reviewed and updated in line with future needs as required. The post holder will be required to be flexible in this position and must be prepared to undertake any other duties as may be assigned by the Head of Department/Line Manager dependent on service needs. Such duties can be outside the area of one’s normal work and may be for other associated Departments as the Hospital may require. Particulars of the Post Remuneration Salary Scale: €36,109 - €55,463 per annum pro rata. Salary payment frequency will be fortnightly. Incremental credit may be granted in respect of recognised experience. Recognisable experience refers to “previous service in a similar grade in the Civil Service, Local Authority Service, Health Service and other public service bodies or agencies, in Ireland or abroad”. New employees wishing to claim incremental credit for previous employment/s must submit details (documentary evidence) within the first year of their employment, otherwise the Hospital will not be liable for retrospective payments. New employees experiencing difficulty with a previous employer in obtaining any letters/documentation in this regard should notify the Salaries & Wages Department as soon as possible within the first year of employment The post is full time, permanent and pensionable. Annual Leave Annual leave and public holidays are granted in accordance with the provisions of the Organisation of Working Time Act, 1997 and in conjunction with Hospital policy and in compliance with national circulars governing leave. Public holidays are dealt with in accordance with the provisions of the Organisation of Working Time Act, 1997 as reflected in the Annual Leave and Public Holiday policy. The annual leave entitlement is 28 days per annum (pro-rata). Where an existing employee is appointed to a higher grade for a continuous period of minimum of 12 months or more and a higher annual leave entitlement accrues to that grade of post as would apply to a new entrant/promotee, then the employee is entitled to benefit from the higher annual leave. Working Hours 35 hours per week. Flexibility in consideration of service needs is required. You will be required to work the agreed roster/ on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8am to 8pm over seven days to meet the requirements for extended day services as may be introduced by the hospital. Superannuation There are various Superannuation Schemes in operation. You will be a member of the scheme relevant to you based on your entry date to the public service and previous service if any. You will be issued with the relevant superannuation information directly from the Superannuation Section, Wages & Salaries Department in due course. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70 Probation The appointment shall be made subject to the conditions that: the person appointed shall hold the appointment for a probationary period of 9 months which the South Infirmary–Victoria University Hospital may, in exceptional circumstances, extend by a maximum of 6 weeks. The specific reasons for the extension shall be made known in writing to the person appointed. Performance and conduct of the person appointed will be monitored on an on-going basis within the probationary period, with written reviews every 3 months, to determine suitability for continued employment. Termination of the appointment within or at the end of the probationary period will be at the sole discretion of the South Infirmary-Victoria University Hospital. At the end of a satisfactory probationary period, the South Infirmary-Victoria University Hospital shall certify that the service has been satisfactory and confirm the appointment on a permanent basis. All new employees must complete satisfactory probation/performance monitoring period maximum 9 months prior to being eligible for any benefits under the hospital’s sick pay scheme. Notice When resigning, the post holder is required to give one month’s notice in writing prior to resigning the post, or in default, to forfeit one month’s amount of salary, to be deducted as liquidated damages from any remuneration due at the time of such resignation. Healthcare Insurance VHI / LAYA Healthcare Insurance details are available on the Intranet Human Resources page / HR General. Salary deduction for healthcare insurance can be facilitated for long term temporary (12 months or longer) or permanent employees only. Confidentiality In the course of his/her employment, the person appointed may have access to, or hear information concerning the medical or personal affairs of patients and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody / destroyed in accordance with policy, when no longer required. Safety, Health and Welfare at Work The South Infirmary-Victoria University Hospital is committed to ensuring the safety, health and welfare of all employees. In line with the Safety, Health and Welfare at Work Act, 2005, a Safety Statement is provided by the Hospital and all staff must comply with Hospital safety regulations. The post holder has personal responsibility for Health & Safety in the workplace. Hospital Policies & Procedures (PPPGs) Details of the Hospital’s policies and procedures, including the Grievance and Disciplinary Procedure will be issued to the post holder upon commencement of employment. All hospital policies and procedures are available on the intranet (hard copy can be accessed via the hospital library) and employees are obliged to read and familiarise themselves and adhere to same at all times. All new employees must complete satisfactory probation/performance monitoring period maximum 9 months prior to being eligible for any benefits under the hospital’s sick pay scheme.

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Clinical Nurse Specialist, Older Person

South Infirmary Victoria University HospitalCork

The CNM2/CNS will provide care and ongoing management of patients with conditions relating to old age and work as a key member of the multi-disciplinary team providing physical, psychological and emotional support to older people and their family during their inpatient admission. The CNM2/CNS will deliver care inline with the five core concepts of the role set out in the framework for the establishment of clinical nurse/midwife specialist posts, 4th ed. NCNM 2008. The CNM2/CNS should liaise closely with all Clinicians involved in diagnosis, management and ongoing care of all patients referred to the older person services. He/she will liaise with other health care professionals involved in patient care within the hospital, with other health care agencies as appropriate and with community services. While being autonomous, the CNM2/CNS should be aware of his/her own scope of practice and the need to refer patients to specialist services. The post holder will have an important educational role with the inter-disciplinary team and will play a role in the development of quality initiatives.

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3 days ago

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