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Airbnb Customer Support Specialist - French Speakers

Telus InternationalCork

About TELUS International  This is a unique opportunity to join Telus International and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences.  You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about Telus International .We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed . Position Overview Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer support at all levels. To support brand mission you will go the extra mile to support all who interact with Airbnb , as the main objective is giving its all in everything the brand touches for the maximum experience of its customers. Competencies and Responsibilities ● Customer Support - Operational Beauty is one of Telus International (former Voxpro) that will resonate with you, making you an attentive, empathetic, caring, friendly and helpful team member, who supports external clients via phone, email and chat as well as being an asset to the internal colleagues. Always aiming to deliver outstanding support to the Airbnb community and going above and beyond in your day to day duties. ● Drive for Results - This role will bring a strong level of ownership for your personal success in reaching your targets on a daily basis. You will go the extra mile to find creative solutions to accommodate customer requests and queries. As part of your role in the Airbnb project, you will answer inbound calls and emails from customers and providing support in an efficient and timely manner. You will troubleshoot, negotiate and provide information and solutions to customers and do so with the highest standards of professional customer care. ● Resilience- You will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. We believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. This role will bring a high level of accountability and you will thrive under pressure. ● Communication - You will be able to communicate effectively and efficiently with all Airbnb users who are seeking your help or advice. Your communications skills are critical for strengthening the existing relationship between Airbnb brand and existing hosts as well as leaving all the guests satisfied with the services that Airbnb has to offer and leaving the users longing for more to come. You are a perfect match to what we are looking for if you find yourself constantly striving for more and doing your best everyday to achieve. Min Requirements: - Please note that de to the spread of COVID -19 this position temporarily requires work from home until the return to the office confirmed to be safe. To perform your duties you will need to have WiFi with min upload and download speed of 5Mbps - Fluency in English and French - Previous customer support experience is an advantage - Comfortable working with computers and phones and the ability to work with multiple systems and the ability to learn and adapt to new ones - Willing to work full time on shifting schedules - Basic computer and internet navigation skills - Good communication skills with strong customer focus We offer:  - Stable job - permanent labor contracts -- Relocation packages for candidates moving from outside Ireland - Tenure salary increases - Multiple bonuses: performance based, language allowance - Great rewards for referring your friends: consistent bonuses and prizes - International career - regular training and international career opportunities - Multilingual exposure - improve your spoken and written language skills - Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas! - Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long - Private medical insurance coverage (tenure based)– we work with one of the best suppliers- VHI where you will benefit from a Professional Package - Bike to work tax relief - Pension scheme -Maternity and Paternity leave -Onsite Doctor -Subsidised Canteen TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values: At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

5 days agoFull-timePermanent

FP&A Analyst

PepsicoCork

We are now recruiting a FP&A Analyst to join our team in Little Island, Cork on a specified purpose contract up to 12 months duration.We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 17 locations across 11 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.Let’s be frank. PepsiCo is a $63billion global business. It is extremely complex. And our Finance community make sense of it by tracking our overall business results, helping maximise our financial performance and put in place the right controls to ensure accuracy and transparency of our results. Whether working in Financial Planning, Operations Finance, Back Office or Controls, the Finance function takes a central role in the way we run our business. Do you want to be a part of the financial heartbeat of our organisation? If so, we could take your talents to a whole new level. Role Summary: –The primary responsibility of this role is to partner with the PGCS Supply Chain team for planning, forecasting and reporting of Sales and Distribution costs while on a monthly basis investigating and providing insight into cost variances to plan and forecast. Primary Accountabilities: - PepsiCo products are enjoyed by consumers one billion times a day in more than 200 countries and territories around the world. PepsiCo generated approximately $63 billion in net revenue in 2016, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.At the heart of PepsiCo is Performance with Purpose – our fundamental belief that the success of our company is inextricably linked to the sustainability of the world around. We believe that continuously improving the products we sell, operating responsibly to protect our planet and empowering people around the world is what enables PepsiCo to run a successful global company that creates long-term value for society and our shareholders. For more information, visit www.pepsico.com.“For the purposes of external advertising we have called this role a FP&A Analyst. However please note that the internal job title for the successful candidate will be a FP&A Assoc Analyst.” #LI-IRELAND Relocation Eligible: Not Applicable Job Type: Pipeline

5 days ago

Assistant Manager

Domino's PizzaCork

Assistant Manager Who are we? We’re the number one pizza company in the world and this is a fantastic opportunity for you to join our team and play a major role in our brand’s success. Making around 85 million pizzas a year, Domino’s uses only the freshest, highest quality ingredients. Our expertise and passion for delivering hot and fresh pizzas has earned us numerous awards and the loyalty of millions of pizza lovers around the world. Our Domino’s culture is created by friendly, positive people who value the diversity of those working at the company, and we believe that hard work should also be fun! Everything we do is geared towards delivering great tasting handcrafted pizza, perfectly and on time. You'll be joining a brand that is truly passionate about customer service, our people and giving back to the community. Who are we looking for? We’re always growing our business which means we’re looking for various management roles to help us do this, we are recruiting Assistant Managers in our Cork branches. We’re looking for people with lots of energy and get up and go, a positive attitude and a willingness to succeed. You might already be an experienced manager working in a QSR, hospitality or retail role. Or perhaps you feel like you’ve progressed as far as you can in your current role and you think you’re ready to step into a management role. We’ll provide you with the training and support to do a great job in whatever role is the right fit for you. What does a Domino’s manager do? As a member of our management team, you’ll be responsible for everything that happens in your store during the week). This includes controlling all store costs and secure cash handling procedures. You’ll be responsible for leading and motivating your team. For starters, that means ensuring they’re fully trained to do their job, they have a clear schedule with enough notice so they can plan the rest of their life (work isn’t everything after all!) and, of course, they are always paid correctly and on time. You’ll ensure your store is always set up for success. You’ll make sure Domino’s image and brand standards are always maintained and you’ll do everything you can to deliver outstanding quality, service and store profitability through a fantastic team. What’s in it for you? Our benefits include: The experience you’ll gain working as a manager at Domino’s, along with the security and opportunities that come with working for a world-leading brand like Domino’s, are invaluable. Chances are, if you’re still reading this, you’ve had our delicious pizza delivered to you before and you know this could be a truly exciting opportunity for you. So, go on, join us and help us continue to be the number one pizza company in the world.

5 days ago

Programme Executive

Sustainable Energy Authority of Ireland (SEAI)Seai Head Office, 3 Park Place, Hatch Street Upper, Dublin 2, D02 Fx65 Or Energy Statistics Unit, Sustainable Authority Of , Building 2100, Cork Airport Business Park, Co Cork, T12 Kv8r

SEAI will be appointing two separate Programme Executive - Energy Modelling experts. Both Programme Executives will join an analytical and technically expert team within SEAI who are focussed on understanding energy systems and providing evidence-based solutions to inform decision-making. These roles are responsible for providing detailed technical analysis to support the work of the energy modelling team and the wider Data and Insights team in their role to provide expert analytical advice to policy makers in the Department of the Environment, Climate and Communications (DECC). Focus of the team is on modelling potential solutions and pathways for decarbonisation of heat, electricity and transport in Ireland. For full job description and details on how to apply: https://www.seai.ie/careers/ Closing date: Monday, 1 February 2021 @ 12pm Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.

5 days ago

Laboratory Technician

Eurofins Central LaboratoryCork

Ballintaggart, Shanbally Cross, Co. Cork, Ireland Full-time Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Consider joining Eurofins where people are the most important element in our business. Eurofins Biopharma Product Testing is a leading contract lab that provides testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide. We have an opportunity for a Laboratory Technician to join our PSS Site in Shanbally. The purpose of this job is to perform scientific procedures and produce accurate results within the required time frame under the customer quality system, using customer company procedures, and while adhering to Eurofins Lancaster Laboratories general policies and standards. Job Responsibilities

6 days agoFull-time

Reliability Engineer

AbbvieCork

About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Want to have a thriving career? Ready to drive innovation? At AbbVie we offer that! Our employees work every day to discover and address many of the world's most pressing health challenges. When you have patients depending on your solutions, you look for the best people to be part of the team. We now require a talented Reliability Engineer to join our team at our Carrigtwohill site in Cork . As our Reliability Engineer, you will provide technical expertise and guidance on reliability and asset management. In your new role, you will promote continuous improvement and reliability excellence through our MEP programme while supporting the maintenance management team in delivering on-site objectives. So, if you ready to lead innovation and develop your career with Ireland’s No 1 Great Place to work then read on to find out more on the role and to apply…. Key Responsibilities include: AbbVie is an Equal Employment Opportunity Employer; we value bringing together individuals from diverse backgrounds to develop innovative solutions for patients and being part of an inclusive work environment. Travel No Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

6 days agoFull-time

Business Process Analyst

Red Hat SoftwareCork

Job summary: The Red Hat Global Process Excellence team, part of the larger Finance team, is looking for a Business Process Analyst to join us in Cork, Ireland. In this role, you will provide support for business process improvement across the procurement department. You will provide methods, tools, and analysis for process management and improvement. You’ll need to contribute to the creation and documentation of the future state of business processes, as well as the assessment and validation of current processes and gaps. You will model, design, and align processes with an organization's strategic goals, and design and implement process architectures. As a Business Process Analyst, you will also establish process measurement systems that align with organizational goals, while supporting methods of facilitation and implementation of standardized processes across global teams. Primary job responsibilities: About Red Hat: Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future. Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

6 days ago

Supply Demand Planner

AppleCork

Summary Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do! We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the EMEIA region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the EMEIA SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers? Key Qualifications Description - Liaise with Sales, Sales Finance and Worldwide planning to balance supply & demand for the region. - Collaborate closely with regional product planning teams to ensure supply plans meet sales requirements - Work closely with cross-functional teams to execute supply plans - Develop the Master production (MPR) schedule and Apple pack out requests (APR) for our manufacturing partners - Set build priorities using priority scheduling by route to market - Use a combination of tools to maintain quotes on Online stores using a selection of bespoke tools such as AQE / Automatic quote extension, Quote ladder and SAP - Prepare build plans and allocation plans - Evaluate, analyse and present data to internal and external partners - Report and present executive reviews that are key to driving business decisions - Analyze product sales every single day and find opportunities to drive partner groups to appropriate action - Provide decision support information/analysis to all levels in the organisation. - Responsible for the end to end management of your product lines

7 days ago

HEO Enforcement Unit

Sea Fisheries Protection AuthorityClonakilty, Co. Cork

The SFPA has a vacancy for a HEO in our Enforcement Unit based in Clonakilty, Co. Cork. This will be a specialist role in support of SFPA enforcement of prosecutions and Administration Sanctions related to fisheries conservation and seafood safety. Application details/procedure: https://www.sfpajobs.com/ Closing date: 04/02/2021 Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.

7 days ago

Data Protection Officer

National Cancer RegistryNational Cancer Registry Head Office, Cork

Application details/procedure: https://www.ncri.ie/content/data-protection-officer-permanent-full-time Closing date: 12pm 29/01/2021 Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.

7 days agoFull-timePermanent
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