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Sort by: relevance | dateClerical Officers
Overview of the Role The nature of the work carried out by clerical staff may vary depending on the business being conducted by the employing organisation. It will involve such clerical/administrative tasks as may be assigned to the employee from time to time. The following reflects the typical duties you may be required to undertake, if appointed: · General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager · Supporting line-managers and colleagues · Working as part of a team in delivering services · Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email · Providing the highest quality standards in customer service · Using Information Technology on a daily basis, e.g. word processing, spreadsheets, database, email and internet · Maintaining high quality records in a thorough and organised manner · Checking all work thoroughly to ensure it is completed to a high standard · Carrying out routine accounts work · Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work · Any other duties deemed appropriate In certain instances, positions may arise where specialist skills or experience is required e.g. accounts, language skills, computer skills, etc. Suitable candidates may be selected for the purpose of filling such vacancies. You will find details of the Clerical Officer role in some of the NSSO teams at Appendix A Entry Requirements and Eligibility Candidates must, on the closing date: · have the requisite knowledge, skills and competencies to carry out the role, and · be capable and competent of fulfilling the role to a high standard, and · have a good general level of education, and · be at least 17 years of age on or before the closing date of 24th of May 2024 i.e. have been born on or before 24th of May 2007 , and · fulfil citizenship, health and character requirements (see below). Location The NSSO has offices in Deerpark and New Road Killarney, Renmore Galway, Clonminch Tullamore and Clonskeagh Dublin. We will be filling vacancies, as they arise, in each of these locations. Each of our offices have a number of different divisions e.g. · Dublin: Human Resource Services, Customer Relations & Support Services, Corporate Services, I.T. · Killarney: Payroll Services, Customer Relations & Support Services, I.T. · Galway: Payroll Services, Finance Services, Customer Relations & Support Services · Tullamore: Payroll Services, Finance Services, Corporate Business Services, I.T. Selection Process Candidates will be required to undertake a number of assessment tests which are designed to identify their potential to fulfil a Clerical Officer Role. More detailed information in relation to the selection methods and confirmed dates will be made available to candidates as they progress through the process. The selection methods used to select successful candidates for positions may include: · Completion of an online Questionnaire; · Online and/or paper-based assessment test(s); · Interview(s); · Any other tests/exercises deemed appropriate. Applicants must successfully complete the application and assessment stage in order to be considered for advancement to the next stage of the selection process. The number to be called forward will be determined from time to time by the NSSO. If you apply for other NSSO Clerical Officer posts, in multiple locations, you will only be required to sit the assessment test(s) and/or interview once . Prior to recommending any candidate for appointment, all such enquiries as are deemed necessary by the NSSO to determine the suitability of that candidate, will be carried out. Citizenship Requirement Eligible candidates must be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who has a Stamp 4 vis1a [1] ; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a Stamp 4 visa. To qualify candidates must be eligible by the date of any job offer. Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration. References will be sought. Some posts will require special security clearance and will require completion of a form for Garda vetting purposes. In the event of conflicts of interest, candidates may not be considered for certain posts . Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of Incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. General Information The admission of a person to a competition, or invitation to attend interview, or a successful result notice, is not to be taken as implying that the NSSO is satisfied that such a person fulfils all requirements of the competition and the role. Reschedule Requests Reschedule requests will only be considered under exceptional circumstances as deemed acceptable by the NSSO (e.g. Bereavement/Illness). Please note that the NSSO may request supporting documentation as evidence. Customer Relations and Support Service The role may include the following competencies and responsibilities: · Actively contribute as a member of a team, including suggestions for continuous improvement · Ability to adapt to change initiatives · Good communication skills with colleagues and manager · Support queries through the provision of information and advice to customers and clients (email and phone) · Provide the highest quality standards in customer service · Maintain high quality records in a thorough and organised manner · Analyse data into meaningful information · Work with colleagues on various projects from time to time · Willingness to be trained on new systems and training and technology set-up · Other responsibilities and tasks as required. Service Management The Service Management CO duties will include, but are not restricted to, the follow: · Schedule and attend meetings with clients via conference call · Minute taking · Ensuring action points from meetings are followed up and resolved · Monitoring incoming communications from HR clients via phone and email · Liaising with NSSO colleagues to ensure swift resolution of client issues · Managing the complaints process; Duties may also include additional project work in the area of continuous improvement and the opportunity to develop project management skills. Comparison Audit The Comparison Audit Team was established to address issues of differences under specific headings that may arise in relation to employee data held on the NSSO systems: · The Audits are performed to ensure that key data used in the NSSO corresponds. · Where differences are identified, the clerical officer investigates the reason. · Complies reports. · Collaborate closely with colleagues across the NSSO · HRMS which is used by HR Services and contains the employee records on which pay instructions are based; and · COREPAY which is the system used by Payroll Services to manage payroll information. Quality Management The Quality Management Team ensures standard quality practices are upheld and engages with operational teams to create a quality culture and drive quality compliance across the organisation. Quality advisors support operational teams with a view to continuously improve processes and procedures within the NSSO. The Quality Management’s clerical officers performs quality checks on a sample of cases processed by operational teams. The Quality Management Team collaborates closely with operational teams within the NSSO with a view to improving on current processes and procedures. We also work closely with the Data Protection team to ensure team processes are complying with General Data Protection Regulations (GDPR). The Quality Team carry out the following duties: · Manage the quality system: designing and maintaining quality processes and procedures as required · Manage quality control: monitoring results compiled by the Quality Team to ensure compliance with quality standards and identifying corrective actions. · Provide Quality Assurance: evaluating overall performance and by carrying out quality assurance checks · Collaborate with operational teams identifying ways of eliminating waste and improving efficiency · Report to the Senior Management on the results of quality checks and data protection statistics. · Compiling statistics and any other relevant information for feeding into quality reports that issue to Management. Payroll Contact Centre The role of the CO in the Payroll Contact Centre, is to assist customers of the NSSO by providing information and direction on queries. This includes monitoring the phone line and dealing with calls during the live hours. It also includes responding to customer queries via email. This often requires the use of various software packages which plays to those with strong computer or IT skills. Resignations & Retirements in HR Services The Resignation and Retirements team is responsible for the administration of pensions and exits for members of the Civil Service. This is an exciting and fast paced section which provides plenty of opportunities for career progression. Clerical Officers are not required to have any prior pension knowledge as full training will be provided. Responsibilities include: · Calculation of pension benefits for officers or former officers planning to retire. · Responding to queries on the various pension schemes by telephone and/or email. · Processing incoming post. · Calculating pension benefits for spouse & children pensions. · Providing pension benefit estimates for family law purposes. · Facilitating transfer and purchase of service. Leave & Absences Team HR Services The Leave and Absence teams are responsible for the administration of Leave and Absences for members of the Civil Service. Clerical Officers are not required to have any prior knowledge as full training will be provided. Responsibilities include but not restricted too: · Processing Leave Types such as Annual Leave, Carers Leave, Maternity & Paternity Leave · Processing both Certified and Uncertified Sick Leave Absences · Responding to queries from customers by telephone and/or email. · Processing incoming post. · Calculating pay affected leave and absences. Pay Team in HR Services The Pay team is responsible for instructions sent to the Pay Centre for members of the Civil Service. This is an exciting and fast paced section which provides plenty of opportunities for career progression. Clerical Officers are not required to have any prior payroll knowledge as full training will be provided. Responsibilities include: · Processing Leave cases such Parental Leave, Maternity Leave, Career Break etc; · Calculating Promotions and Higher Duties Allowances. · Processing pay affected absences and instructing the Pay Centre. · Answering Civil Service Officers pay queries via phone and email. · Processing New Hire, Transfer and Exit cases. · Processing Data Clean Up and Comp Audit cases. Invoice Processing The Invoice Processing Clerical Officer will work under the Financial Operations Pillar. They will work with their team to carry out all invoice processing activities including: · Capturing all invoices received · Updating amendments to invoices received · Querying any issues and creating invoice reports Interface Handling The Interface Handling Clerical Officer will work under the Central Accounting pillar. They will carry out the following activities: · Create and update all key interfaces that the programme require. · Update an interface register · Resolve interface requests · Answer any queries in a timely manner · They will be required to plan, identify, approve, audit and close-out all key interfaces required, including keeping a log of all interfaces and any issues or problems that may arise. General Accounting & Fixed Assets The General Accounting & Fixed Assets Clerical Officer will work with their team who prepare and process key activities relating to the general ledger, reporting, fixed assets and inventory. The focus of this role is to · Ensure that day to day transactions are processed. · Ensure that General Accounting processes are followed centrally, reported correctly and in a timely manner with accurate reporting of all journals. Operations Support The Operations Support Clerical Officer will operate within the Service and Governance Team and they will assist in all areas that support operational readiness during the transition to Financial Shared Services. They will assist in the activities relating to meeting staff training requirements and staff resourcing. General The appointment is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary The salary for this position, rate effective from 01 January 2024 is: Clerical Officer (PPC) €555.90 €588.60 €596.90 €613.11 €637.03 €660.90 €684.76 €702.15 €721.85 €744.73 €760.83 €783.48 €805.98 €841.11 €868.70(LSI1) €881(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you: (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956 – 2005 . This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by the Department/Office and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended and your probation period suspended. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. · In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation, and · Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. Headquarters The officer's headquarters will be such as may be designated from time to time by the Head of the Department/Office. When absent from home and headquarters on duty, appropriate travelling expenses and subsistence allowances will be paid subject to the normal Civil Service regulations. Annual Leave The Annual Leave allowance is 22 days rising to 23 days after 5 years’ service and to 24 days after 10 years’ service, 25 days after 12 years’ service and 26 after 14 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. Where extra attendance is necessary, overtime payments, or time off in lieu, will be allowed in accordance with the Civil Service overtime regulations Duties You will be required to perform any duties which may be assigned to you from time to time as appropriate to the position of Clerical Officer. Outside Employment The position will be whole time and you may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. The appointee will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the employing Department or Organisation and payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Administrator
Company Overview: HEC is a leading provider of lift and escalator solutions, dedicated to enhancing vertical transportation experiences for our clients. With a focus on innovation, safety, and customer satisfaction, we are committed to delivering excellence in every aspect of our operations. We are currently seeking an Administrator to support our team with administrative tasks and contribute to the success of our business within the lift and escalator industry. Position Overview: As an Administrator in the lift and escalator industry, you will play a vital role in providing administrative support to our team members, including engineers, technicians, and project managers. You will assist with various tasks to ensure the smooth operation of our projects and day-to-day activities, all while working remotely. This position offers the flexibility of remote work and the opportunity to be part of a dynamic and innovative industry. Key Responsibilities: How to Apply: If you are a detail-oriented and organised individual with a passion for administrative work and are interested in joining our team as an Administrator in the lift and escalator industry, please submit your resume and a cover letter outlining your qualifications and relevant experience to [contact email or link to application portal]. We thank all applicants for their interest; however, only those selected for an interview will be contacted. HEC is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage applications from all qualified individuals, including those with disabilities and members of visible minorities. Job Type: Full-time Pay: €30,000.00-€35,000.00 per year
Legal Executive
Tom Collins and Company Solicitors LLP are seeking to recruit an experienced Legal Executive to join their property and probate team on a full time basis. The firm is a general practice in Terenure village dealing with all private client matters including conveyancing, property, probate, family, litigation and general commercial and employment matters. As a Legal Executive working on the Property and Probate team you will be responsible for the following: This position offers the suitable candidate the opportunity to grow and progress in their legal career. Salary commensurate with experience. If you wish to apply for this role please email a CV and cover letter to mark@tomcollins.ie
Clerical Officer
The Role The Clerical Officer role is a key support position within the MHC. The role provides a comprehensive general administrative and clerical support to a team and assists with the smooth, efficient and professional operation of the division. The successful candidate will be required to engage and communicate effectively with various internal and external stakeholders including staff, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As a Clerical Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. Key Responsibilities Under the overall direction of the relevant line manager, the Clerical Officer’s key duties and responsibilities include: Important Notice: The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate.
Criminal Law Solicitor
French Kenny Solicitors, located in Dublin 7, is a law firm established by principal Wayne Kenny. They specialise in various areas of law including criminal law, personal injuries, defamation, childcare law, wills and probate, civil litigation, and medical negligence. French Kenny Solicitors team of experienced lawyers and support staff are committed to providing exceptional service and guidance to our clients. They prioritise their clients' needs and have received positive feedback and reviews for their dedication. Additionally, French Kenny Solicitors were announced as finalists in the Irish Law Awards in 2023 and 2022. This is a full time onsite role for a Criminal Defence Solicitor at French Kenny Solicitors. The role is open to junior mid/senior solicitors. Qualifications: If you wish to apply for this role please email a CV and cover letter to: wayne@frenchkenny.ie
Engineering Fleet Maintenance Planner
Ryanair are currently recruiting for a Maintenance Planning Engineer to join their Engineering Department. You will work as part of a team with the responsibility for planning the scheduled and unscheduled maintenance on Ryanair’s fleet of over 550 Boeing 737-800 and 737-8200 and Airbus A320 aircraft throughout our engineering bases across Europe. The successful candidate will be based in our Head Office in Airside Business Park in Swords. This is an excellent opportunity for an experienced candidate or a recent graduate to join us and gain valuable insight and experience in the aviation industry with Europe’s leading airline. The Role: Our Maintenance Planning team, are based in the Ryanair Group Engineering Office in Swords, Dublin and report to the Head of Planning and Planning Managers. The Maintenance Planning team is subdivided into Line Maintenance and Base Maintenance, each led by a manager and two lead engineers. All Maintenance Planning engineers get an opportunity interact with multiple Tech Services teams in their day to day roles. The positions within Maintenance Planning include:
Administration Support
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telford’s. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware. Principle Objective As a Support role in the Appliance Centre, you'll work closely with the Appliance Sales Manager by upholding exceptional service standards and fostering positive relationships with customers and suppliers. This entails utilising strong communication skills, business acumen, and proficiency in software suites to facilitate smooth operations, resolve challenges, and drive performance across key business metrics. Knowledge & Experience
Trainee Optical Retailer/Administrator
No previous experience is required to apply for this role however Customer Service and Administrative expereince is desired Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. Some of the key tasks required include: You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places. *Please note this role will be split between the Optical Assistant duties coupled with some Administrative support also, which will be explained at interview stage. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Internship: Business Development Representative
ROLE Keelvar is offering an exciting opportunity for individuals interested in kickstarting their career in business development through our Business Development Representative (BDR) Internship program. As a BDR Intern, you will receive hands-on training and mentorship to develop essential skills in lead generation, content writing, sequence writing, script writing, and learning crucial skills to develop accounts with enterprise businesses, to use tools like ZoomInfo, LinkedIn, Apollo.io, and many others. You will gain experience with HubSpot and learn about prospecting, sales outreach, marketing campaigns, all within the procurement and sourcing technology industry. Are you fueled by competition? If so, and you possess an insatiable drive to succeed and a passion for continuous growth and development, then Keelvar is searching for Business Development rockstar interns like you! While this internship won't be a walk in the park, it promises to be a transformative experience, paving the way for a rewarding career journey. Location: Remote (Interns must be based in Ireland, UK or Germany) Duration: 3-6 months Application Instructions: To apply, please submit your resume along with a cover letter, outlining your interest in the Business Development Representative (BDR) Internship position at Keelvar. RESPONSIBILITIES We’re a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Keelvar! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
New Graduate HR Generalist
We have openings for recent graduates in our global team of HR Generalists, one in each major region of the world. We are holding these positions for truly exceptional individuals who will graduate from their first undergraduate degree in the next year, or who have graduated in the last six months at the time of application. We will assess candidates on the basis of academic achievement and extramural leadership. Candidates will need to show a track record at school and university of consistent over-achievement as well as evidence of a desire and ability to learn, drive and shape HR practices on the global stage in a rapidly changing world. Our people are based in more than 70 countries around the world. Our HR department depends on the precise application of policy and process as well as a depth of compliance and People partnering to make us an efficient, friendly, quality-driven, real-time service. The Associate HR Generalist will be responsible for supporting and coordinating general HR activities supporting our AMER and EMEA regions and driving our HR processes. This is a great opportunity to start and progress your career in a People function supporting team members worldwide. The successful candidate will bring an exceptional academic track record coupled with some experience working in an entry-level role in an HR or People Team. You will bring some existing knowledge of employment law. Ideally, we are looking for someone who has an inherent interest in the Technology sector, specifically Open Source. Location: This role will be based remotely in the EMEA and Americas regions. What your day will look like
