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Sort by: relevance | dateEmergency Medical Controller (E-Call Taker)
Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows: Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance § Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Account Manager
Job Overview As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities
Executive Officer
The Purpose of the Role The Irish Longitudinal Study on Ageing (TILDA) at Trinity College Dublin, is seeking to appoint a parttime Executive Officer (50%). This pivotal role involves providing comprehensive administrative support to the administrative and research teams of TILDA, while serving as the central contact person to ensure the efficient functioning of the department. This unique position offers an exciting opportunity to contribute to the largest research study on ageing ever conducted in Ireland. This is a specific purpose contract. The specific purpose of this employment is to provide administrative support to TILDA. This post is funded by an external agency. This employment is not offered on an indefinite basis as this project is finite. Termination of this contract will occur on completion of the work in which you are engaged in, or in the event of the funding stream being terminated or withdrawn by the funding agency. Main Responsibilities To provide full clerical and administrative support to the TILDA team to ensure the smooth running of all TILDA activities on a day-to-day basis. the role. This is a list of the tasks, duties and responsibilities for the role. Service • Handle everyday enquiries, manage public inquiries, and direct calls appropriately. • Ensure timely and effective communication within the TILDA team. Systems • Use and understand common systems such as FIS to monitor, maintain, and process orders, expenses, reimbursements, and reports through the College Oracle finance system. • Update databases and spreadsheets as required. • Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are maintained. Clerical • Provide routine administrative support activities to contribute to the smooth operation of the TILDA team. • Manage post, maintain filing systems, and process invoices. Organisation • Arrange meetings and keep records and minutes for TILDA management and committees. • Co-ordinate seminars and conferences for TILDA staff and visiting researchers. • Co-ordinate logistical aspects for events including venue booking, catering, hospitality, promoting event withing Trinity and externally to maximise event awareness and attendance. • Act as the main point of contact for corresponding with research applicants to TILDA, organizing interviews, following up references, and maintaining HR records. • Manage departmental petty cash, reconcile receipts, and submit them to accounts payable following established procedures. General • Perform other duties as directed by the manager or TILDA management. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Leaving Certificate or equivalent - essential • Hold European Computer Driving Licence (ECDL) or equivalent - essential • Relevant experience in an administrative role in a busy work environment - essential • Diploma or professional qualification – desirable. Knowledge • Advanced working knowledge of Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. • Good working knowledge of FIS or equivalent Oracle finance system. Experience • Prior work experience in a relevant role. • Experience in a busy, dynamic research work environment. • Experience in dealing with queries in person, by phone, and by email. • Minute-taking experience (an advantage). • Record-keeping experience. Skills • Oral and written communication: Ability to communicate convincingly and confidently; clear, concise, and error-free writing. • Organisational skills: Well-organised with the ability to monitor and update information regularly; capable of managing multiple projects. • Interpersonal skills: Discrete with a strong sense of confidentiality; effective in interfacing with staff across various levels. • Conscientious, deadline-oriented, resourceful, flexible, team player, analytical, and motivated. Personal attributes • Understands the importance of quality service and pro-actively delivers this. • Pays close attention to quality standards. • Is a reliable co-operative and trusted team member. • Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, and all stakeholders. • Identifies and pre-empts problems and proposes solutions. • Committed to achieving results, putting in additional effort as required. • Communicates clearly, concisely & accurately in a professional and friendly manner. Trinity Competencies In Trinity there are 6 Core Competencies that are applicable to all roles across a range of professional, administrative and support jobs, unlike specialist or technical skills which may be job specific. They provide a common language for describing performance and the abilities/attributes displayed by individuals. They focus on ‘how’ tasks are achieved, not ‘what’ is achieved. Below is a summary definition of the 6 Core Competencies. Competency Summary Definition 1. Agile Leader Sees the big picture and harnesses opportunities to achieve the University’s goals. Creates clear direction for the future and how to get there. 2. Unlocks Potential Energised, capable and confident to take ownership and responsibility for their development and goals. Motivates, supports and develops people to perform to the best of their ability. 3. Service Ethos Finds ways to increase stakeholder and customer satisfaction. Builds relationships, is proactive and delivery focused in order to anticipate, meet & exceed expectations. 4. Builds Trusted Relationships Communicates in a clear and respectful manner building trust and commitment for mutually beneficial outcomes. 5. Decision-making Confidently makes timely decisions based on knowledge, evidence and sound judgement. 6. Achieves Results Delivers results by setting direction, planning, executing and evaluating impact. Salary: This appointment will be made on the Executive Officer Merged Salary Scale Pro-Rated (€30,252- €48,082 pro-rata per annum) at a point in line with current Government pay policy.
Sector Officers
Open competition for appointment as: Sector Officer in the Irish Coast Guard, Department of Transport Background The Irish Coast Guard (IRCG) is a Division within the Irish Maritime Directorate (IMD) of the Department of Transport. The IRCG’s mission is deliver a world class search and rescue, maritime casualty, and pollution response service and their purpose include: • Reducing the loss of life within the Irish Search and Rescue Region and on rivers, lakes, and waterways. • Protecting the quality of the marine environment within the Irish Pollution Responsibility Zone, Harbours, and Maritime Local Authority areas and to preserve property. • Promoting safety standards, and by doing so, prevent, as far as possible, the loss of life at sea and on inland waters and other areas. • Providing an effective emergency response service. The IRCG is one of the four Principal Emergency Services (PES), who along with an Garda Siochana, National Ambulance Service and Fire Service, are a declared blue light emergency service. Further information on the IRCG, it’s Vision and Values can be obtained on its website. The IRCG currently has six vacancies for Sector Officers in their Coast Guard Units & Support (CGU&S) section. Coast Guard Units & Support Section The Coast Guard Units & Support (CGU&S) is a section within the IRCG. It is responsible for the management, resourcing, and training of the volunteer Coast Guard Units (CGUs). There are 44 CGUs divided into six sectors strategically located around the coast and on the inland waters of Ireland. Each of the six sectors is managed by a Coastal Unit Sector Manager (CUSM). All CGUs are staffed, trained, and equipped to provide a mixture of the current four core functions within their communities: • Coastal search capability • Cliff rescue capability • Boat rescue and support capability • Unmanned Aircraft System (drone) search capability CGUs are declared operational by CGU&S to the Operations section of IRCG who then task the units, as required, to respond in line with their unit capabilities. The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance. Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. PRINCIPAL CONDITIONS OF SERVICE The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bankaccount of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Closing date Your application must be submitted on the Publicjobs website not later than 3pm on Thursday, 9th May 2024. IMPORTANT NOTE The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate(s).
Administrator
Description KSN are an Irish owned construction consultancy practice providing a full spectrum of services from cost management to sustainability advice across all industry sectors. Established in 2012, KSN Energy are the operations management company on a number of schemes run by the Sustainable Energy Authority of Ireland (SEAI). KSN Energy has a great new opportunity for an Administrator to join our team, supporting the activities of our busy Clonskeagh based office. This position will suit a highly organised individual who is resourceful and enjoys working in an active office environment. Key Accountabilities Office Activities:
Trainee Military Aircraft Systems Technician
CONDITIONS GOVERNING THE AWARDING OF A PLACE TO BECOME AN AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN IN THE AIR CORPS 1. GENERAL QUALIFICATIONS To qualify, a candidate shall at the time of application be: (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of time that is required for the purpose of any such appointment and (ii) be of good character and satisfy any security clearance required and (iii) meet the required minimum standards of medical and physical fitness. 2. AGE REQUIREMENT Candidates must be 18 years of age or above and under 39 years of age on 12th June 2024. Please note that the upper age limit may be the subject of review in advance of future Competitions. 3. MINIMUM EDUCATIONAL QUALIFICATIONS Candidates must have attained the required minimum educational qualifications at the time of entry into the Air Corps. On enlistment, a candidate must have obtained specific minimum grades in the Leaving Certificate/National Equivalent. The standard minimum entry requirements are a minimum of Grade O6 in five subjects, at ordinary level, to include Mathematics, English or Irish or National Equivalent qualification and one of the following subjects: Physics, Chemistry, Engineering, Construction Studies or other STEM subject (scientific, technical, engineering, mathematical). Foundation Level and Leaving Cert Applied subjects are not reckonable. PLEASE NOTE: GUIDE TO THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN TRAINING PROGRAMME 2024 1. THE AIR CORPS The Air Corps currently operates twenty six aircraft in multi-role national aviation tasks. The types of aircraft include Learjet 45, CASA CN235 maritime patrol aircraft, Airbus CN295 maritime patrol aircraft, BN Defender, Pilatus PC-9M and PC-12. The Air Corps also operates Eurocopter EC135 and Leonardo AW139 helicopters. The primary role of the Air Corps is to provide support to the Army, Naval Service and An Garda Síochána in countering threats to State security on land, sea and air. In addition, the day to day peace time role of the Air Corps includes activities such as Maritime Surveillance, Fishery Protection, Garda Air Support Unit, Ministerial Air Transport, Emergency Aeromedical Service and Air Ambulance The Air Corps trains its own Military Pilot Officers, Military Aircraft Technicians, Military Air Traffic Controllers, Air Photographers and General Service personnel. Air Corps personnel may serve overseas as mandated by Government. 2. THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN PROGRAMME The purpose of the Air Corps Trainee Military Aircraft Systems Technician programme is to provide military aircraft technicians for the Irish Air Corps. The programme offers successful candidates the opportunity of becoming an efficient and disciplined member of the Air Corps The trainee technician undergoes full basic military training and passes out as a 3-Star soldier prior to commencing their technical training. This is a unique opportunity for an individual who has an interest in military training to also pursue a career in aviation maintenance. The initial military training affords the trainee technician an opportunity to develop skills which are applicable to the aircraft maintenance environment such as discipline, self-reliance, teamwork and working to exacting standards. The system of training is of the highest standard, and the training programme in the Air Corps Technical Training School has been developed to provide ab initio technical training. The programme offers successful candidates the opportunity to become an efficient and disciplined member of the Air Corps. The programme is aimed at meeting the current and future employment needs of the Air Corps by providing graduates with a Level 7 Degree. The programme offers an interdisciplinary approach whichin the students obtain a mix of technological and operational skills specifically related to Irish Military aviation requirements.
Sector Officer in the Irish Coast Guard
The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. Essential Candidates must have on or before Thursday, 9th May 2024. 1. A minimum of 3 years relevant practical experience in the maintenance or inspection of either vehicles, boats, marine, cliff or Search and Rescue (SAR) equipment. 2. The ability to prepare reports, keep work records, and record progress. 3. Strong interpersonal skills including the ability to work in a team environment. 4. The ability to work on their own initiative, including effectively managing and prioritising workloads to meet deadlines. 5. Good oral and written communications skills including a good technical working knowledge of English. 6. Good Information Technology (IT) skills with proficiency in Microsoft Office applications. 7. Have a current full driving licence (Category B) and/or (Category C). Special Personal Attributes required for the performance of the job • Have a high standard of physical and mental fitness, as this post requires Officers to work in a professional emergency service. Good eyesight and hearing are essential. • In a safety sensitive organisation non-dependence on drugs is essential. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance at this level (detailed overleaf). Desirable • Practical experience in SAR, cliff, boat or drone equipment. • Experience of procurement. • Experience in using a computerised maintenance management system. • Experience working within a planned maintenance system. • Experience working in a large organisation under a safety management system (SMS) e.g. ISO45001. • Experience working within the requirements of a risk management system, risk assessing own activities. • Training in the area of vehicle, boat or equipment maintenance, inspection, or examination. • Experience working to a fixed timetable, ensuring duties carried out to schedule. • Experience of Coast Guard or search and rescue operations. • Experience in volunteering or working with volunteers. • Experience in land search, climbing, boat or drone operations. • Knowledge of Safety, Health, and Welfare regulations applicable to shore establishments and to the marine emergency operations and administration. • Have a good knowledge of maritime search and rescue operations, including in relation to maritime safety and awareness and IRCG Coast Guard Unit (CGU) operations. Candidates should note that the admission to a competition does not imply that the Public Appointments Service is satisfied that they fulfil the essential entry requirements. Therefore, the onus is on the candidate to ensure that they meet the essential entry requirements prior to submitting their application. KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS LEVEL Analysis & Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which they work – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts & interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills • Modifies communication approach to suit the needs of a situation/ audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/ expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others ELIGIBILITY TO COMPETE AND CERTAIN RESTRICTIONS ON ELIGIBILITY Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) and the Minister’s consent will have to be secured prior to employment by any Public Service body. Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010): The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Housing, Planning, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Part 1 - Conditions which particularly apply to this position Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Part II - Conditions which apply generally to this position Tenure & Probation The appointment is to an established position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date of appointment. During the period of the probationary contract, the appointee’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) Has performed in a satisfactory manner, and (ii) Has been satisfactory in general conduct, and (iii) Is suitable from the viewpoint of health with particular regard to sick leave. Prior to completion of the probationary contract a decision will be made as to whether or not the appointee will be retained pursuant to Section 5A (2) Civil Service Regulations Acts 1956-2005. This decision will be based on the appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to the appointee by the Department of Transport. A copy of Department of Public Expenditure and Reform guidelines on probation will also be made available to the appointee. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended, and your probation period suspended. • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. • Probation may be suspended in cases such as absence due to a non-recurring illness, and • Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties The appointee will be required to perform any duties appropriate to the position, which may be assigned from time to time. Travel, both within their sector, and potentially the other five sectors, will be required. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices.
Seasonal Guide / Information Officer
(A) ABOUT THE POSITION Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year. The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. The role of the Seasonal Guide / Information Officer will include:
Student Paramedic
Reporting Relationship Year 1 – Student Paramedic – General Manager, Tertiary Education or his / her designated alternate Year 2 - Under Graduate Paramedic Intern – General Manager, Tertiary Education or his / her designated alternate Year 3 - Post Graduate Paramedic Intern – District Operations Manager or his / her designated alternate The purpose of the post of Student Paramedic is to: · Successfully complete the course · Achieve the award of the BSc (Hons) in Paramedical Science, UCC · Secure Paramedic Registration with the Pre-Hospital Emergency Care Council · Successfully discharge the probationary period as an employee of the HSE · Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Clinical Responsibilities ● Maintain PHECC Registration at the appropriate practitioner level through maintenance of relevant Clinical Professional Competence as prescribed by the PHECC ● Deliver care to patients in a variety of settings and situations up to their level of competence i.e. Paramedic ● Attend to cases of accident and sudden illness and respond to AS1, AS2 and AS3 calls in a prompt and timely manner ● Demonstrate critical decision making when deciding on appropriate care delivery ● Liaise effectively with medical support including clinical support lines, Trauma Units and Major Trauma Centres, Critical Care and Retrieval Services, Approved Mental Health Centres, Primary Care Teams and specialist teams in the community and acute setting. ● Interpret clinical findings using both technology driven solutions such as Mobile Data Terminals, Patient Assessment equipment to include multifunction monitors as well as non-technology based tools such as physical examination and history gathering ● Using structured clinical and environmental assessment tools develop clinical and operational solutions to patient presentations to include the administration of a wide range of medications and interventions in a specialist practitioner context ● Identify events where own scope of practice is exceeded by the patient’s needs and seek appropriate additional or specialist support ● Having critically assessed the patient’s clinical needs identify the most appropriate care pathway to include consideration of hospital by-pass to regional speciality centres alternatives to ED attendance, etc. ● Work in collaboration with other colleagues and NEOC staff to effect the safe and dignified transportation of bariatric patients using specialised patient moving and handling equipment. ● Act as a Patient advocate and speak up where poor practice is witnessed or identified ● Provide clinical leadership when multiple practitioners are present ● Show leadership amongst peers in the completion, audit, evaluation and development of clinical records including electronic Patient Care Report Forms (PCR) ● Adhere to NAS Medicines Management Policy ● Assist patient comfort in a professional, courteous and compassionate manner. ● Communicate with a broad range of HSE and non HSE professionals as appropriate. ● Adopt a “can do” and flexible approach to every situation. ● Attend to patients in a professional courteous and compassionate manner using best practice including compliance with Clinical Practice Guidelines. ● Support and participate in patient cohorting and the work of a Hospital Ambulance Liaison Person where deployed to reduce the impact of arrival to handover delays on patients awaiting a response in the community. Deployment/Flexibility ● Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ● During any shift, work in any Ambulance Station as assigned from time to time ● Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ● Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ● Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ● Work in the NEOC Clinical Hub if required to support Hear and Treat activities ● Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ● Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ● Report to a Supervisor or Manager as designated by the District Operations Manager ● Comply with all Standing Operational Procedures including clinical, operational and NEOC related ● Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ● Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ● Communicate with a broad range of HSE and non HSE professionals as appropriate ● Carry out duties in an acting up capacity as required ● Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ● Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ● Take personal responsibility for maintaining your currency and competence in Paramedic practice ● Take part in training and development programmes as appropriate. ● Be prepared to undertake continuous professional development opportunities. ● Support the development of colleagues. ● Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ● Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ● Facilitate both internal and external observer and student placements ● Undergo such training as may be prescribed by the NAS for both organisational and individual development. ● Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ● Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ● Interact with, support and mentor Community First Responders ● Attend supervision and appraisal session with Supervisors and Managers as required. ● Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ● In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ● Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ● Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ● Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ● Ensure attendance for duty free from the effects and smell of prior alcohol consumption ● Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ● Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ● Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ● Take immediate action to minimise risks where it is reasonably practicable to do so ● Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ● Demonstrate awareness of own stress levels and seek appropriate support ● Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ● At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ● Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ● As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ● Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ● Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ● Maintain the NAS standards of cleanliness for vehicles, equipment and stations ● Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ● As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ● Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ● Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ● Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ● Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ● Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ● Take responsibility for ensuring operational equipment is ready for use ● Document all patient care and treatment and comply with records management processes ● Access and record information using computerised systems ● Undertake paperwork, such as recording routine tests on pieces of equipment ● Accept responsibility for security of stations, vehicles and equipment where appropriate ● Get to know the local community area, including: streets, roads and buildings ● Be aware of the risks and possible hazards to be found within their operational area ● Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ● Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Eligible applicants must at the closing date for the competition: 1. Professional Qualifications, Experience, etc. A. (i) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or (ii) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (iii) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or (iv) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (v) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction3 Or (vi) Hold a comparable and relevant qualification of at least Level 52 (or above) on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI) Or (vii) Have a minimum of two years full time ambulance service experience at EMT level and hold a Pre Hospital Emergency Care Council EMT Certificate. Or (viii) Candidates who do not have a Leaving Certificate or Level 5 QQI FE qualification, but are over 21 years of age and have a minimum of 2 years full time (or an aggregate of 2 years) of relevant experience may be deemed suitable, subject to the approval of the University College Cork Course Director and Admissions Office4 And B. Be the holder of a full Class C1 Driving Licence on application. (Note Irish 78 Restriction is not acceptable) Or Be the holder of a provisional Class C1 Driving Licence on application. (Note Irish 78 Restriction is not acceptable) Or Be eligible to apply5 for a provisional Class C1 Driving Licence on application And C. Candidates must possess the requisite knowledge and ability, including a high standard of suitability), for the proper discharge of the office. 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Skills, competencies and/or knowledge · Demonstrate the ability to work independently as well as part of a team · Demonstrate the ability to cope under pressure, including the ability to diffuse difficult situations in a calm and professional manner · Demonstrate the ability to plan and organise including multi-tasking and prioritising as appropriate · Demonstrate tolerance and compassion especially in relation to providing a quality service in difficult and sometimes harrowing and stressful situations · Demonstrate effective problem solving and decision making skills · Demonstrate initiative and flexibility especially with regard to working in the changing environment of the Health Services and the National Ambulance Service · Demonstrate effective communication and interpersonal skills including the ability to influence others · Demonstrate capacity for rapid, intense and sustained effort · Demonstrate a good understanding of the requirements of the Paramedic role and the Paramedic Training Programme. · Demonstrate basic knowledge of HSE reforms and how they pertain to the National Ambulance Service · Demonstrate interest in and/or attainment of relevant training/ education and continuing professional development e.g. CIPD, computer course etc. Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays.
Staff Officer
The Housing Agency is a government body working with the Department of Housing, Local Government and Heritage, Local Authorities and Approved Housing Bodies (AHBs) in the delivery of housing and housing services. The Agency’s vision is to achieve an integrated housing system, meeting the nation’s housing needs and promoting sustainable communities. It does this by providing evidence-based housing insights and data that inform thinking and policy making; by working with others to enable the delivery of housing solutions and implement programmes and actions in Government housing policy; and by equipping itself and its stakeholders with the capacity required to respond quickly and effectively to challenges in the housing system. The Agency’s work to deliver sustainable and affordable housing for all is framed under three broad themes: • Being a centre for housing knowledge; • Bridging housing supply and demand; and • Building capacity for housing. We provide a broad range of services including: • Assisting local authorities with all aspects of their housing function • Supporting affordable housing initiatives including cost rental and affordable purchase schemes • Housing acquisitions and property sourcing for social housing • Managing the Croí Cónaithe Fund • Technical advice and supports to local authorities and AHBs regarding capital construction and refurbishment projects and procurement • Financial appraisals of AHB funding applications • Co-ordination of the Housing First initiative • Mortgage to Rent • Research, financial analysis and policy advice • Pyrite Remediation and the Defective Concrete Block Schemes • Land development and management • Loan Underwriting • Housing practitioner training and information • National Housing Strategy for Disabled People The Housing Agency is now seeking applications for a Staff Officer IT – Grade V vacancy on a permanent basis. This post is based in our offices in Dublin 2. The Housing Agency operate a Blended Working Policy. Main Duties • Promote the effective use of ICT to support the business of the organisation. Collaborate with other departments to understand IT needs and requirements. • Provide frontline IT support and training to members of the organisation - explaining complex technical information to a non-technical audience. • Train employees to use software and hardware; troubleshoot issues and provide technical support when needed. • Support end users to maximize their use of the systems in place in the organisation. • Communicate effectively and confidently with end users and senior management. • Helpdesk ticket management - track and update relevant service requests. Ensure ICT issues are resolved or escalated to the proper resources to resolve in a timely manner with minimum disruption to the operational business areas. • Participate in the development and roll out of ICT policies as required; ensuring that all IT security policies and procedures are adhered to. Ensure all ICT security policies and procedures are followed, maintained, and implemented correctly on servers and systems. • Manage cloud resources. • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs. • Ensure data backups are made on a regular basis. • Install and upgrade PCs, laptops, network printers, and IoT devices. • Asset Tagging • Help ensure that the organisation operates the best security practices such as MFA, digital signing, device encryption, mobile device management, and network monitoring. • Document IT systems, configurations, and procedures for knowledge sharing and training. • Test and evaluate new hardware and software to determine if they are suitable for the organisation. • Keep up to date with advancements in computing technology and recommend upgrades or changes as necessary. • Other duties as assigned by the Director or Chief Executive Personal/Educational Requirements • A relevant bachelor’s degree in IT or equivalent or a minimum of three year’s relevant IT experience. • Good working knowledge of Microsoft products i.e. Windows 11, Server 2019/2022, creation and administration of user accounts, Microsoft 365, Teams, SharePoint, OneDrive, Intune etc. Software installation, configuration, and lifecycle update management. Competencies • Communication and Interpersonal Skills - Tailors communications to effectively reach an audience. Is assertive and professional when dealing with challenging issues • Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. • Delivery of Results – Manages and progresses multiple projects and work activities successfully • Decision Making - Exercises good judgment, makes well informed decisions in a timely manner; consults with others as appropriate before implementing decisions • Planning and Organising - Contributes to the development of operational plans, ensures plans are fully implemented, and monitors progress to operational objectives • Specialist Knowledge - Strong knowledge of Microsoft Office apps, software installation, support, configuration, and lifecycle update management, web technologies and best practice IT policies and procedures. Salary Scale – Staff Officer – Grade VI LA Scales €48,089 - €49,561 - €51,039 - €52,537 - €54,047 LSI 1 - €55,806 LSI 2 - €57,572 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant. Eligibility to compete: Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. To qualify candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa
