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Service Delivery Analyst

Bank of IrelandDublin

Established in 1918, New Ireland Assurance was the first wholly Irish owned life assurance company to transact business in Ireland. It is a wholly owned subsidiary of the Bank of Ireland Group ('Group'). New Ireland Assurance is one of the largest Life and Pensions providers in the Irish market and looks after the protection and investment needs of over 500,000 policyholders. Employing over 1000 people it is committed to delivering the best product range and service to our customers in the industry. Purpose of the Role An exciting opportunity exists for a role in the Service Delivery Teamin one of Irelands most successful life assurance companies. The role holder will be responsible for providing full application support activities for several key financial systems including Workflow, Web, and Point of Sale systems. The successful candidate will be expected to work collaboratively with IT and the business in New Ireland and as part of the wider Bank of Ireland Group and Group IT Key Accountabilities Key Competencies Accountable - Self Agile - Self Customer Focused - Self Amplify Capability - Self Manage Risk - Self Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

30+ days ago

Customer Support Agent

Paddy PowerDublin

Customer Support Role Location: Clonskeagh, Dublin 4 Hours: 20 - 30 hour contracts available Available for assessment; Tuesday 27th August & Tuesday 3rd September Available to Start; Monday 16th September or 23rd September Do you want to get your foot in the door of an amazing, vibrant, constantly evolving, technologically advanced, industry leading company? We offer a fantastic working environment, flexible working arrangements, excellent training and a wide range of career progression opportunities. We are looking for people with great energy and an enthusiasm to provide fantastic support to our customers while gaining a wealth of experience and skills. You will be supported with full training, regular feedback and rewarded with a clearly defined pay structure and quarterly bonus. We have opportunities both for roles in supporting customers over phone, chat, messenger, and social media and also taking bets from customers over phone and other technologies. We have amazing internal opportunities here at PPB, Many of our team members that originally joined the company as Customer Support Agents have successfully moved cross-functionally having being snapped up by teams such as; Marketing, Trading, HR, IT, Commercial, and Security to name just a few. Could this be the start of your exciting new career? Apply now and let’s get started! Paddy Power Betfair plc is an international sports betting and gaming operator, with a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of operations across Europe including Romania, Portugal and Malta. We operate five sports betting and gaming brands; Paddy Power, Betfair, Sportsbet, FanDuel and TVG. We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide. Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

30+ days ago

Nordic Server Support Analyst

DellDublin

Job Family:  Product-Services Services Global-Services Job ID:  R37059

30+ days ago

Head Of Central Sourcing

PenneysMary St, DublinFull-timePermanent

Head of Central Sourcing Dublin Based Purpose of role: The role involves strategically evaluating and developing sourcing routes for existing and new product categories, territories and suppliers Reports to: Sourcing Director - The role involves attracting, developing and integrating new and existing suppliers for new and existing product categories in collaboration with the Buying and Regional Sourcing Teams. - The role involves scouting and developing new production territories as the Primark business model requires; short lead, long lead, GSP/duty benefits, additional capacities, product sourcing specific requirements. - The role requires engagement with the Buying Teams to introduce and validate the commercial opportunities new suppliers can present to Primark both in the context of new and existing product categories. - The role involves supporting the delivery of the outputs from the B&M Partnership Quarterly meetings. - The role involves liaising with the Ethical and QA/Technical Teams to understand and mitigate any potential new supplier/factory ethical and quality issues as part of their on-boarding process. - The role involves supporting the Key Line Process in determining the appropriate suppliers per product category and in collaboration with the Regional Sourcing Offices introducing new suppliers into the Key Line Process as required. - The role involves supporting the Head of Sustainability by sourcing new suppliers and products that support the delivery of Primark's Sustainability Strategy. - The role will involve extensive travel to existing and new sourcing territories as the Central Sourcing Team examine and validate new opportunities. - The role will require attending individual supplier meetings in Arthur Ryan House and will require travel to Supplier Sourcing countries to visit suppliers, attend Sourcing Expos and fabric fairs. Experience: Why work with us? As well as giving you a competitive salary, there’s a lively culture here, and it’s easy to get to know each other in a truly warm atmosphere. Plus, we’re well equipped for a healthy lifestyle with our own café, canteen, and gym. With the freedom to bring your ideas to life, you’ll feel at home in our fast-growing and fast-paced company. So, if you want to take the next step in your career, apply now.

30+ days ago

Product Technologist - Lingerie & Hosiery

PenneysMary St, DublinFull-timePermanent

Product Technologist - Lingerie & Hosiery Dublin Purpose of role: To ensure product developed and supplied to Primark complies with Quality Assurance Standards. To work alongside buying teams, suppliers and key stakeholders to establish and maintain best practise and to meet the Primark customer's expectations. Product and Process • Understand and support delivery of the Primark Departmental and Quality strategy to deliver the customer promise. • Strong technical expertise to deliver quality products that are safe, legal and fit for purpose. • Apply quality standards and commercially evaluate product testing • Adheres to “the Best Practice” sample process flow • Quality benchmarking of Primark and key competitors for fit, quality and performance • Working alongside the Primark Compliance team to ensure the Primark Quality Standards are in line with industry standards (Value/Volume retail). • A clear understanding of the legal requirements for labelling and testing within the required product areas. • Identify and resolve potential quality issues in relation to fit, fabric , components and testing failures • Participate in the delivery of the key line programme to ensure Primark quality standards are achieved. • Manages and resolves quality issues in a timely manner with clear solutions and communication to all relevant stakeholders. • Evaluating risk and ability to make commercial recommendations on quality priorities in a volume environment. • Identifies risk suppliers/product for Pre-shipment and CFS inspection. • Proactively supports product development by advising on emerging trends, innovations and requirements’ with product quality. • Accountable for delivery of key lines from a quality perspective within the required time frame Suppliers • By identifying issues through portal testing, store visits, pre shipment inspections, returns and CFS report be able to arrange and orchestrate a CAP in conjunction with Technical Product Lead to work with supplier. To further more manage the information through to buying teams to ensure they are aware of issues and actions being taken. • In partnership with the buying teams participate in supplier meetings /factory visits to drive quality. ( done) • Maintains regular updates to the supply base on Primark quality standards • Engages with Sourcing and Ethical to understand supplier performance. • Identify opportunities where process efficiencies can be developed and drive cost savings Communication and Influence • To promote and represent quality assurance with in both the QA department and the business as a whole with regular and clear information to develop a culture of continuous improvement • Through training and engagement with Buying and Suppliers, improve the product quality (done) • Supports and delivers departmental updates and presentations both internally and externally • Attends B&M department meetings representing Quality Assurance • Demonstrates ability to influence all Stakeholders, Buyers, Controllers and Directors with their decision making regarding quality standards and delivery. Working with others / Leading and Managing others • Coaches others to identify their skills, abilities and development areas. • Conducts open discussions with direct reports about their strengths and development areas, facilitating an understanding of performance expectations and the creation of formal development plans • Manages and encourages team decision making. • Demonstrate consistency and fairness when working with others (new) • Actively seeks out stretching opportunities to support own development • Delivers training and guidance to the buying teams where required. • Provides quality training QA assistants and trainees, buying teams and suppliers • Advising in a timely manner any updates within the QA manual to all Technitions, buying team teams and relevant stakeholders Why work with us? As well as giving you a competitive salary, we’ll provide you with a progressive career path. Clear advancement is what we’re all about at Primark. We’re always open to talking about your development and we offer lots of fantastic training courses to really help you shine. You’ll also have more responsibility than at your average retailer, so you’ll be able to learn quickly. We’re proud of our friendly culture at Primark. You’ll have the opportunity to get to know some great people in a fast-paced, exciting environment. Plus, we’re well equipped for a healthy lifestyle with our own café, canteen, and gym, as well as a brand-new fitness studio with a variety of classes available. So, if you have the right experience and want to be part of one of the fastest growing retailers, apply now.

30+ days ago

Sap Pp

GlanbiaKilkenny OR DublinFull-time

Glanbia Business Services SAP PP - Senior Business Analyst An opportunity has arisen for a SAP PP - Senior Business Analyst with Glanbia plc. This is a full time position based in our Kilkenny or Citywest, Dublin office and will report to the Senior Specialist Business Systems Analyst . Overview The SAP PP - Senior Business Analyst is a key role within Glanbia’s Manufacturing & Operations Centre of Excellence . Working on global projects, creating and enabling new business practices or developing new technology platforms to support our business. Key Elements of the Role

30+ days ago

Regional Business Manager

BootsDublin, Park WestFull-timePermanent

The importance of your role. This is your chance to be part of Global Brands looking after two of our most treasured brands, No7 and Liz Earle. No7 is a brand that leads the market, delivers true innovation and most importantly is loved by customers, all of this makes the brand an integral element of Global Brands. Part of what makes No7 so special is that it has a unique position in the market. It is a brand that makes products accessible to customers that really work and celebrates the wow that products make women feel as a result of using them. Liz Earle is a brand that lives and breathes the Precious Recipe translating this philosophy into every day actions: We Care More, We Never Settle, We Are One Team. The brand is an ethical, multi award-winning British beauty brand, continually inspired by the island heritage. Colleagues and customers are at the heart of everything and customer care is a critical factor of everything we do. Our advisors are at the heart of both of our brands and our biggest growth potential is in the experience advisors create for customers, sharing more of our fantastic products and driving brand advocacy. You will be key in unleashing and maximising the potential opportunity that lies in the experience our advisors create for customers. Your role will be to work closely with advisors, stores, areas and regional leaders to maximise the commercial opportunity for our stores. You will provide expert beauty leadership for both brands. What you’ll be doing day to day. The role of Regional Business Manager works across the region to support advisors and partner retail leaders to maximise commercial opportunity. You will lead and support advisors in stores to create fantastic experiences every day for every customer. Responsible for delivering targets across your region, you will work closely with store and area teams helping them interpret targets and achieve them. You will build great relationships with store, area and regional leaders and support them in agreeing their plans and commitments to achieve their ambition. How will you do it? You will spend the majority of your time in stores on counter with the advisors supporting and challenging them in achieving sales and other targets set by the company. You will coach and work alongside your advisors to support them to be exemplar with customer experience giving them feedback and guidance. You are accountable for recruitment into both brands and will need to inspire and motivate your team to deliver great care and sales. You will need to be confident to build brilliant relationships with people at all levels to influence, realise and maintain brand standards. What you’ll need to have. We are looking for really great leaders who are beauty advocates and love both our No7 and Liz Earle brands. You will need to have a passion for people and selling. You will have at least 1 year of leadership experience and this will ideally be in a remote management role. You will understand how to inspire, engage and motivate from afar. This is a unique opportunity to work across two iconic brands alongside our store advisor teams, our retailing partners and our brand teams at the support office. You will have experience working in retail environments, leading people and be great at building relationships. You will have the ability to influence others and feel confident in holding the tension with senior leaders of our retail partners. You will be able to analyse targets and results and lead teams of people to achieve them. Travel will be required. Full Driving License is essential

30+ days ago

Deli Supervisor

SparDublinFull-time

SPAR Bolton Street is looking for a Full-time Deli Supervisor to join their fantastic team. Experience essential SUPERVISORY

30+ days ago

Pharmacy Dispenser

BootsDublin, Jervis Shopping CentreFull-timePart-time

The importance of your role. This is your chance to be part of something a bit different. You’ll help our customers feel good. Giving them fantastic customer care and that’ll make you feel good – and we think that’s a great opportunity. Making our customers feel better is what it’s all about. It’s everything from dispensing what they need, to your gentle advice that’ll put them at ease and you’ll let them know that you’re there for them. Together these elements will play a big part in making us No 1 for Customer Care. What you’ll be doing day to day. As a Dispenser your customer care will be really wonderful. It’s more than providing the medicine customers need it’s giving them a reassuring experience as a customer. It’s the little things that make a big difference, like a friendly chat. Using your expert knowledge and brilliant advice you’ll put our customers at ease. We’ve so many fantastic health services on offer, why not let our customers know about how they can benefit from them, by recommending how we can support them. It could be a small tip that makes all the difference. You’ll support the Pharmacy team, as the first point of call for customer queries. Inspire them with your amazing customer care and attention to detail. Your love for fantastic, and really personable service will keep our customers coming back. You’ll be part of making them feel good on so many levels. How will you do it? Build great relationships with the Pharmacy team, the more advice we can give the better our customers feel. Share what you know with your team, it could make such a difference to someone. Know our customers – it can make such a difference to the way we do things. By passing on feedback and taking action, you’ll be part of improving our care, even more. We’re so proud of the standards we have, and we want to look after our customers, so getting what they need is really important to us. What you’ll need to have. We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You’ll need to have lots of professional and Pharmacy experience, along with really wonderful customer service skills. But it isn’t just about experience, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

30+ days ago

Risk Advisory

DeloitteDublin

Risk Advisory – Corporate Governance Specialist – Manager What impact will you make? Deloitte is the leading provider of risk services and therefore offers a wide array of high profile projects with clients that are leaders in their industry. Deloitte Risk Advisory offers a wide array of services designed to understand IT and business risks, determine acceptable exposure levels, implement controls, and provide follow-up and constant monitoring in the risk and regulatory environment. Corporate Governance remains a key area of focus from stakeholders such as regulators, shareholders and the general public. Due to the continued success and growth of our risk advisory service line we now have a number of exciting opportunities to join our Centre for Corporate Governance and work with leading organisations across Ireland and Europe. We will provide a challenging and exciting work environment, interesting and varied projects, scope for personal development and on-going training. About the Team Within Deloitte Risk Advisory, the Centre for Corporate Governance provides a range of corporate governance services to leading organisations, both in the public and private sector, across all industries. We partner with clients in both an advisory and consulting capacity. Key services we provide includes: assisting with the design of corporate governance frameworks, conducting independent Board evaluations and delivering Board and director training. Our client base includes some of the most prestigious names in Ireland and Europe, advising the most senior executives and Directors. Our team has a reputation for delivering high-quality, insightful advice and the ability to see past structures and processes into how people and culture operate. About the opportunity You will have a key role supporting the team with growing opportunities and delivering high quality engagements. The ideal candidate should be able to develop strong client relationships and be an expert in corporate governance. Staying up to date on key developments is key to the role. Working in our Centre for Corporate Governance you will typically be involved with the following range of assignments: We love speaking to professionals about their next career move. If you have a passion for learning from talented people and want to benefit from the support of a global organisation and network, apply online now. Deloitte Ireland is a member of Deloitte Touche Tohmatsu Limited (DTTL), a private company limited by guarantee and is a statutory Audit firm with nearly 2,000 people in Ireland. We provide audit, tax, consulting, and corporate finance services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Requisition code: 171464

30+ days ago
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