Jobs in Galway
Sort by: relevance | dateMystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is:✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Casual Retail Stock Taker
**Casual Retail Stock Taker Required** Promotional Opportunities within 3 Months for the right candidate! {Promotion Categories Include: Count Manager/ Team Leader / Carder} Please note this is a casual role and so hours may not always be available. Location of our Jobsites are nationwide so having a car is essential. Please only apply if you are a driver with your own vehicle or you can car share with another RAS employee. Access to wages weekly *Paid Mileage & Expenses Holiday Pay *Training Provided The Company. Who is RAS? We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. You must be able to drive to and from the job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Promotion Opportunities will be available within the first 3 months for the right candidate!!!! Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €14.35 per hour plus holiday pay. Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Millage and expenses are paid Progression Opportunities If you think you are suitable for this position and you want to find out more, please apply today! sheena.lavin@retailassetsolutions.com
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Afterschool Centre Manager
We are Kids Inc. We provide Early Years and Afterschool Care services. With an experience of more than 25 years in the childcare industry, we're one of the most established organizations operating geographically all over Ireland. Our goal to extend children’s daily learning by involving them in a wide range of sports and creative programs, with a strict ‘No Screen Time’ policy. With 4 Creches and Preschool services in Dublin, Kids Inc is also hosting over 60 'Onsite" Breakfast and Afterschool Care programs throughout the country. The Role: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Afterschool Team Member
We are Kids Inc. We provide Early Years and Afterschool Care services. With an experience of more than 25 years in the childcare industry, we're one of the most established organizations operating geographically all over Ireland. Our goal is to extend children’s daily learning by involving them in a wide range of sports and creative programs, with a strict ‘No Screen Time’ policy. With 4 Creches and Preschool services in Dublin, Kids Inc is also hosting over 60 'Onsite" Breakfast and Afterschool Care programs throughout the country. We are looking for kind, enthusiastic, and dedicated individuals who are passionate about working with children to join our team in the new school year. The Role: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Relief Social Care Worker
Salary: €225 for 15-hour shift - €367.50 for 24.5-hour shift Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: Contribute to the development and implementation of Behaviour Support Plans (BSP), Individual Crisis Management Plans (ICMP), and Placement Plans in line with Care Plans for children and young people. Educational Support: Teach young people not engaged in external schooling through 1:1 and group sessions, following their individual educational plans. Assist young people attending school with homework, assignments, and other academic requirements. Care Provision: Participate in residential care activities designed to meet assessed needs as outlined in the young person’s Care and Placement Plans. Provide care according to the BSP, Daily Plans, and ICMP developed for each young person. Documentation and Communication: Document the progress of the young person using Odyssey Social Care’s systems. Liaise with supervisors, consultants, professionals, parents/carers, and referral agents as required. Quality Assurance: Ensure that each young person, and where appropriate, their parents/carers, receive the agreed quality and quantity of inputs. Assist in evaluating the services provided by the house and addressing complaints and compliments from children, parents/carers, and other stakeholders. Training and Development: Attend mandatory company training sessions and participate in training as defined by your individual training plan. Contribute to the induction and ongoing training of relief workers, trainees, support staff, and new staff members. Team Participation: Attend team meetings and contribute to the formation and implementation of Odyssey Social Care’s policies and strategic plans. Be proactive in fostering team cohesion, building a positive atmosphere, and contributing to team-building exercises that enhance team confidence and morale. Health and Safety: Implement the Health and Safety Policy and associated Risk Assessment processes for the young people in the house and for the environment both inside and outside the house. Leadership: Support relief staff and trainees working in the house. In the absence of a Social Care Leader, undertake the duties and responsibilities of the Leader. Administrative Duties: Perform all necessary administrative functions for the smooth running of the team. Ensure that all files and client recordings are completed daily during your shift. Manage and reconcile petty cash, ensuring financial systems are adhered to. Household Responsibilities: Participate in household tasks such as cooking, cleaning (including the house, grounds, and vehicles), and performing basic repairs as required. Confidentiality and Ethics: Maintain confidentiality regarding the children in care, staffing matters, financial matters, and any other internal company issues. Uphold the company’s well-being, prioritizing it over personal, financial, or other gains. Whistleblowing: Encourage and utilize the whistleblowing policy when necessary. Additional Duties: Perform any other duties within your competence as required from time to time. About the Role Essential Qualifications, Knowledge, and Skills Educational Requirements: A minimum Level 7 qualification in Social Care or a relevant and related field that meets the criteria to be registered as a Social Care Worker with CORU. Relevant alternative qualifications include: Level 8 in Psychology Level 7 in Child and Adolescent Psychotherapy, Counselling/Psychotherapy, Addiction Counselling, Youth and Community Work, Social Sciences/Social Studies, Family Support, Disability Studies, Applied Behavioural Analysis, Early Years Care (for U12 centres), BA Applied Policing, Higher Certificate in Custodial Care, Teaching, and Nursing. Other Requirements: A full, clean manual driving license is valid in Ireland. Excellent written and verbal communication skills. Knowledge of effective teamwork. Familiarity with the Irish National Standards in Children’s Residential Centers. Experience working with teenagers exhibiting challenging behaviour. What You Will Need Required Criteria: A minimum Level 7 qualification in Social Care or a relevant and related field. A full, clean manual driving license valid in Ireland. Experience working with teenagers exhibiting challenging behavior. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Community Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT PART-TIME 4 x PERMANENT PART-TIME COMMUNITY SUPPORT WORKERS TURAS FAMILY AND COMMUNITY SERVICES JOB REF: 82122 A panel may be formed as a result of this process from which subsequent Temporary and Permanent Community Support Worker appointments may be made over the next 6 months. Location: TURAS Family & Community Services is a community-based service based in Galway City, with a satellite service in the Ballinasloe and Tuam area. The service provides supports to children whom have varying abilities. We are primarily a community based service and are looking to gradually expand the geographical areas, in where we operate satellite services from. The posts will be located in Galway City and surrounding areas. The Role: The Community Support Workers role is exciting and innovative. This support is an alternative form of respite for families. As a Community Support Worker, you will be assigned a caseload where you will be providing support to a number of children and their families. In this role, you will be required to work as part of a team, as well as on your own initiative, and become an advocate for each child and family you are supporting. The role will involve supporting children that use our services, to actively participate in their communities where possible, promote community integration, social inclusion and life skills development. In this role, there may be identified goals to focus your supports on, which will work towards the model of community and social inclusivity. There may also be identified goals around supporting the child to participate in leisure and recreational activities, or assisting them in socialising in group situations with their peers. The Community Support Worker role within Turas Family and Community services, can take the form of after school supports, school holiday supports and Saturday clubs. There may be duties around providing personal care and following behaviour support plans. As part of the role you will be liaising with members of the Children’s Disability Network Teams and adhering to Brothers of Charity Services Ireland-West region policies and procedures in how the service operates. All employees will be required to support individuals to lead a full and valued life, and have the needs of each child and family, at the forefront of how the service operates. Qualifications/Experience/Skills: Essential: Working Hours: All posts are 50 hours a fortnight based on a 14 day duty roster to include working days, evenings, weekends and public holidays. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual Annual Leave: 22 days pro-rata per annum. Remuneration: Department of Health Care Assistant salary scale (01/03/2025) - €33,699 x 11 increments - €46,190 (Max) pro- rata per annum. Long Service Increment (LSI) €46,984 pro-rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for unsociable hours, weekends, public holidays and night duty when worked. Informal enquiries to Sarah McDonagh, Family Support Coordinator on: 0871228981 Closing date for receipt of applications/CV’s online is: 18th July 2025 at 5pm Interviews for this post will take place on TBC The Brothers of Charity Services Ireland is an equal opportunities employer. Full Job Description attached
Sales Advisor
The Company EZ Living Furniture was founded in Galway in 1998. We have over 350 team members.We have a diverse and talented team and we offer excellent career opportunities supported by education and training. We are delighted to announce that we are looking for a Furniture Sales Advisor in our Galway Terryland store. The Person CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
CHW Health Care Assistant Home Support, Roscommon
Health Care Assistant (Home Support) Galway Roscommon – HSE West and Northwest Job Specification & Terms and Conditions Job Title, Grade Code Health Care Assistant (Home Support), Galway Roscommon – HSE West and Northwest (Grade Code: 6494) Remuneration The salary scale for the post is (01/03/2025): €35,434 - €36,883 - €38,410 - €38,816 - €39,813 - €40,675 - €41,917 - €43,204 - €44,539 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference CHW61HCA25 Closing Date Thursday 17th July 2025 at 12 noon Proposed Interview Date (s) To be confirmed Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There are currently a number of permanent, part time (0.8 WTE) vacancies available throughout Galway and Roscommon in the following areas: Galway Mervue Killimor Craughwell Gort 0.5wte Roscommon Elphin Ballaghadereen, Boyle Castlerea A panel may be formed as a result of this campaign for Health Care Assistant - Home Support, Galway Roscommon, HSE West and Northwest from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Rosaleen Flanagan, Home Support Manager, Mayo & Roscommon Phone: 087 9077663 Email: rosaleen.flanagan@hse.ie Regina Redmond, Home Support Manager Galway Phone: 087 2159608 Email: regina.redmond1@hse.ie Details of Service The HSE Home Support Service for Older People works in partnership with service users and their families to support them to remain in their own homes for as long as possible. The Home Support Service is a 7-day service which may include evening, night-time and weekend cover and provides essential support to family carers. The purpose, level and range of care and supports are designed in a personalised way and will change according to the changing assessed needs of the person. Reporting Relationship Home Support Resource Manager or Designated Officer. Key Working Relationships The Health Care Assistant (Home Support) is a key member of the Multi-Disciplinary Team responsible for the provision of a quality service to support people in the community to remain in their own home for as long as possible. Works as part of a team to include Home Support Resource Manager, Home Support Resource Officer, Clerical Admin, other Health Care Staff – Home Support, Public Health Nursing service and clients in receipt of home support. Purpose of the Post To enhance quality of life and wellbeing for primarily older people by providing access to integrated care and support that is planned around their needs and choices, supporting them to live well in their own homes and communities. The Health Care Assistant – Home Support provides the assistance, support and direct personal care required to maximise the independence and wellbeing of service users. They work under delegation, direction and supervision, of health care professionals: - · To look after the physical, emotional, cultural and psychosocial needs of service users using a person centred approach · To observe and promote service user’s choice, independence, dignity, privacy, fulfilment and other rights · To create and maintain good professional relationships with service user’s, their carer, family and friends and other team members · To adhere to all Health Service Executive policies, procedures and guidelines. · To promote a positive, personal and professional profile, ensuring the good reputation of the HSE at all times. Principal Duties and Responsibilities Service users may require assistance in some or all activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as identified by an individualised care needs assessment. The primary role of the Health Care Assistant – Home Support is to assist in the implementation of the service user’s individual care plan. Duties will vary depending on the assessed needs of the service user and may include the following functions: Care Provision · To provide personal care and support to service users with a wide range of assessed needs, illnesses and disabilities. · To know and understand the care and support needs of the service user. · To deliver the care detailed in the service user’s care plan using a person centred enabling approach. · To assist service users with the activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as indicated by the service user’s care plan, including but not limited to: · Personal care and hygiene e.g. bathing, dressing and showering. · Maintain skin integrity. · Assist with continence care. · Assist with mobility and exercise programmes, as directed by the service user’s care plan. · Provide medication prompts as directed by the service user’s care plan. · Assist with eating and drinking. · To support the service user’s social needs as well as physical care needs as set out in the individual care plan i.e. supporting participation in meaningful social activities including: maintaining interests, hobbies, and roles that are important to the person. · On occasion accompany the service user in activities outside of the home where such assistance is central to improving or maintaining function, independence and wellbeing as directed by the service user’s care plan. · Domestic cleaning specific to service user as directed by the Home Support Resource Manager where non-performance of such duties impacts on the health & safety and well-being of the individual. The Health Care Assistant – Home Support will, where appropriate, assist the person with these tasks i.e. ‘doing with’ rather than ‘doing for’ where such assistance is central to improving or maintaining function, independence and wellbeing for the service user. General · To work as part of the multi-disciplinary team in order to deliver Home Support Services. · To provide the highest quality care by delivering support in a manner which is sensitive to the service user’s culture, disability, race, age, sexuality, marital or civil partnership status, transgender status or religion/belief. · Be courteous and helpful to service users and their carer’s at all times ensuring respect for each person’s dignity, confidentiality and individuality. Recording and Reporting · To complete and maintain a daily work schedule as part of the overall care plan. · To maintain appropriate records to meet the needs of the service, observing and promptly reporting back any changes or concerns in the service user’s circumstances or condition. · To regularly read care and support plans, acknowledging changes. · To continue to monitor where concerns have been reported and recorded. · To recognise the signs of abuse and immediately report abuse or suspected abuse. · To report any complaints to their line manager · To ensure that timesheets are accurate and submitted on time. Communication and Team Work: · Ensure all actions support the enhancement of a person-centred service and a personal-centred culture within the team. · Maintain good communication and develop effective working relationships with service users, carers and other team members. · Communicate effectively with service users taking into account their differing levels of ability to understand and their specific care needs and condition. · Report to the line manager any changes in the service user’s physical and emotional condition or behaviour. · Participate in and contribute to the team including handovers/meetings/care planning on service related issues. · Co-operate with quality reviews/service evaluations and assist with the implementation of any necessary corrective action. · Respect diversity within the team. Risk Management, Infection Control and Hygiene Services The management of Risk, Infection Control, and Hygiene Services is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · To take responsibility for the safe handling of property and equipment belonging to the service user. Workplace Health and Safety In accordance with the Health and Safety at work policy, it is each staff member’s responsibility to observe all rules relating to health and safety and conduct at work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, PPE and infection prevention control and risk management procedures, and comply with statutory obligations. · Report any incident or potential incident which may compromise the health and safety of the service user. · Not undertake any duty related to the service user for which he/she is not trained. · Bring to the attention of a responsible person any perceived shortcoming in the safety arrangements or any defects in work equipment. · To observe all health & safety rules and take reasonable care, raising any concerns to the Home Support Resource Manager. · To use safely and efficiently, equipment provided in the work place. · To adhere to safe procedures in the movement and handling of service users. Confidentiality · In the course of this employment, the post may have access to, or hear, information concerning the medical or personal affairs of service users or other health services’ business. Such records and information are strictly confidential. Unless acting on the instructions of an authorised officer, on no account must information concerning staff, service users or other health service business be divulged or discussed, except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and they must be kept in safe custody when no longer required. Continued Professional Development • Be prepared to undertake training/certification as may be required and deemed necessary to meet the requirements of the post going forward. • Ensure that knowledge and skills are updated to maintain safe standards of care for service users. • Participate in appraisal and the development of a performance development plan in agreement with the Home Support Resource Manager. • Participate in in-service education and training programmes and avail of other learning activities, as requested, to maintain/develop competence. This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities as may be determined from time to time by the designated Line Manager. Eligibility Criteria Qualifications and/ or experience Candidates must, on the latest date for receiving completed application forms for the office possess: 1. Qualification (i) Certificate in Healthcare Support at QQI Level 5 OR (ii) Certificate in Health Service Skills, QQI Level 5 OR (iii) Certificate in Community Care, QQI Level 5 OR (iv) Certificate in Nursing Studies, QQI Level 5 OR (v) An equivalent qualification from another jurisdiction. And The requisite knowledge and ability to enable him/her to discharge the duties of the post satisfactorily. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements · Experience in a caring role in an informal/formal setting · This role will involve travel, access to suitable personal transport to allow the proper discharge of the duties of the post is a requirement for the role. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Knowledge & Experience Demonstrates: • Knowledge of the service provided in the home by Home Support Services. • Knowledge of community care services. • Knowledge of the role of the Health Care Assistant – Home Support in the community. • Knowledge of care of the older person. • Knowledge of care of persons with disabilities. • Experience of housekeeping/cooking. • Experience in a caring role in an informal/formal setting • Shows awareness for actual and potential risk in the work place • Demonstrates knowledge of health and safety procedures e.g. manual handling, PPE and infection control. • A full understanding of the importance of confidentiality in the role Teamwork Skills Demonstrates: • The ability to work on one’s own initiative as well as work with a wider multidisciplinary/multi-agency team • Ability to work in a challenging and busy environment • Motivation and an innovative approach to the job within a changing working environment Commitment to providing a Quality Service Demonstrates: • Demonstrates ability to work in a client focused environment. • Demonstrate basic management skills to maintain clean equipment and to maintain a clean and tidy environment. • Demonstrates the ability to maintain confidentiality. • Demonstrates evidence of empathy and the ability to ensure that all service users are treated with dignity and respect and ensure that the welfare of the service user is a key consideration at all times. • Demonstrates the ability to use sound practical judgement and decisiveness. • Demonstrate understanding of the service user’s diversity, cultural and ethnic needs • Demonstrates a kind, caring disposition and an understanding of the impact of stress on clients, families and carers during illness. • Motivation to fulfil the role and contribute to improving the service. • A core belief in and passion for the provision of high quality care Planning and Organising Skills Demonstrates: • An ability to plan and complete tasks allocated and to organise workload in a methodical manner • The ability to manage competing or unexpected demands and prioritise the most important task at the time. • Ability to plan and complete care allocated in the care plan and to organise workload in a methodical manner and deal with the unexpected should it arise Communication & Interpersonal Skills Demonstrates: • Excellent communication skills to engage with clients, families, carers, and colleagues and maintain the confidentiality of the service. The ability to understand and communicate effectively with clients who may have communication difficulties Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant (Home Support) Galway Roscommon, HSE West and Northwest Terms and Conditions of Employment Tenure The current vacancies available are permanent and part-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
