Jobs in Galway
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Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
G, Clinical Nurse Manager, Surgical, University Hospitals
Campaign Reference Number & Job Title: G12539, G12540, G12655, Clinical Nurse Manager 2 –Surgical – Galway University Hospitals Grade Code: 2119 County: Galway Hse Area: HSE West and North West Region Staff Category: Nursing & Midwifery Contract Type: Permanent, Whole Time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: Edel Kelly, Assistant Director of Nursing. Phone : 091 544038 / 087 1260451 Email : edel.kelly2@hse.ie We welcome enquiries specific to the role. Closing Date: 10am on the 29th of September 2026 Location of Post Galway University Hospital, HSE West and Northwest There is currently 3 permanent whole-time vacancies available in the following areas: Clinical Nurse Managers 2 · St Gerards Ward, GUH - GI Surgery / Bariatric Surgery (WTE 1) ( G12539) · St Nicholas Ward, GUH – Vascular Surgery / Plastic Surgery (WTE 1) ( G12540) · St Pius Ward, GUH – Urology Surgery / Maxillofacial Surgery (WTE 1) ( G12655) Initial assignment will be to Galway University Hospital. The successful candidate may be required to work in any service area within the vicinity as the need arises. A panel may be formed for Clinical Nurse Manager 2 Surgical for Galway University Hospital from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Application Details https://www.rezoomo.com/job/103824/ Post Specific Related Information Demonstrate depth and breadth of experience in Surgical Nursing within the Acute Hospital setting as relevant to the role
School Meal Worker
A little bit about us Looking for a job that actually makes a difference - and fits into your day-to-day routine? At The Lunch Bag, we deliver healthy, hot school meals to children across Ireland. We're the country’s leading school meal provider, and we’re on a mission to help kids build healthy habits for life. We’re changing children’s lives, one lunch at a time. Are you flexible, bubbly, and keen to bring a little extra joy to the school day? We’re looking for people who want to help us keep driving forward and doing something great. Bonus? You’re off when the schools are! So, what’s the job? We’re on the hunt for School Meals Workers – reliable, cheerful folks who take pride in doing things right and bring a bit of warmth to every school day. Think of yourself as the final link in the lunch chain – the friendly face everyone sees, and the front-line hero representing us in the school. All meals are prepared in our headquarters in Nenagh, Tipperary, and then delivered to the schools. It’s from there that you’ll take over. Your duties will consist of heating the meals in the oven and then distributing them to classrooms. If you’re a detail addict and thought this was a little vague, here’s a list for you: It’s THE question everybody is asking! The same way we take care of the children in the schools, we take care of our people. You will earn €14.65 per hour . CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Meeting Point Operations Coordinator
Our exciting new IKEA Galway store is looking to welcome a Customer Meeting Point (CMP) Operations Coordinator to coordinate the daily operations of our fast-paced and dynamic retail environment, ensuring seamless operations and exceptional service for every visitor. Step into a fast-paced role where you’ll coordinate daily operations within one of IKEA’s Smaller format stores. As a CMP Operations Coordinator, you’ll lead people and routines, manage shifts, and ensure your area is set up to deliver a smooth, inspiring experience for both customers and co-workers. WHAT WE OFFER • The Start Date of employment will be: mid October 2026 • Starting salary of €35,000 per annum. • 39 Hours working 5 days per week including day shift, evenings and alternate weekends. • We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans • Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310 WHAT YOU'LL NEED TO HAVE • A Collaborative approach to communication, with the capacity to guide, motivate and engage with the team. • Good knowledge or ability and willingness to learn all relevant systems, commercial and operational processes and the tools within the area of Selling and Customer and how these apply to the IKEA Customer Meeting Point. • Understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security. • You are structured and can establish routines for large teams, with the capability to manage tasks and respond to business and customer needs by providing effective solutions within the area of responsibility. • A considered decision-maker with the ability to adjust to tasks and delegate as needed, you will thrive in a versatile environment by focusing on flexibility, speed, and simplicity. drawing on your experience to produce outcomes when confronted with the unknown and operational shifts. WHAT YOU'LL BE DOING DAY TO DAY • Coordinate the daily operation of the store team, allocating and executing activities and tasks across all functions. • Apply the appropriate processes and actions daily to secure safety, compliance and operational standards to maximise profitability and deliver on commercial priorities. • Act on customer feedback to ensure that every customer has a consistent and high-quality experience by supporting the team in exceeding expectations of availability, quality standards and service • Identify and work closely together with the team to implement sales support tools to optimise commerciality, and secure high standards in operations through building competence in the team. • Apply appropriate corrective actions based on customer and co-worker feedback and highlight points for improvement in daily operations, working with the IKEA global and national strategies. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV and cover letter with your application so we can get to know you better. • Shortlisted candidates will be invited to complete an on-demand video interview. •Candidates selected until this point will be invited by email to attend a live virtual interview with a member of the recruitment team. • Final stage candidates will be invited to a further live virtual interview with the store hiring team and managers that the selected candidate will be reporting to. We understand not everyone will be invited to an interview, but we promise to keep you informed either way. For any advice or support, email jack.mcskeane@ingka.ikea.com and I will be happy to help!
Butcher
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: Craft butchery course is desirable Numerical skills Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers HACCP training is beneficial but not essential. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Maintain retail cuts at a high standard in accordance with customer needs Drive sales through ensuring SOPs and store standards are met on a daily basis Merchandise and present department to the highest standard Implement planograms correctly Control stock rotation so that quality and freshness of goods is of the highest standard Manage waste and shrink in the department Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds Engage with new initiatives and embrace new ways of working.
Loss Prevention Officer
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Could you be one of our Loss Prevention Officers? As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all. Working as a Loss Prevention Officer , you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential. In this role: You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function. You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required. You will need to demonstrate your ability to remain calm and professional under pressure. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate. In return, you'll get an in-depth programme of training when you start. Are we right for you? We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team. Also as a TJX Europe associate, you'll enjoy such things as: Competitive Salary Uniform Provided Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about. It will be a role you won't just like but love. As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Project Co-Ordinator
THE COMPETITION Galway County Council invites applications from suitably qualified persons for appointment as Project Co-Ordinator for the N6 Galway City Ring Road (N6 GCRR). The appointment will be on a specific purpose basis. A panel may also be formed from which related temporary or specific purpose vacancies may be filled during the lifetime of the panel. Galway County Council is progressing the project in partnership with Galway City Council and Transport Infrastructure Ireland (TII). TII is the Approving Authority for national road projects, and Galway County Council will be the employing authority for this post. The successful candidate will join the dedicated N6 GCRR project office and work across the project, the two local authorities, TII and the appointed design and delivery teams. Project Context An Coimisiún Pleanála granted approval for the N6 GCRR on 7 April 2026. The scheme is included in the National Development Plan and was designated as Critical Infrastructure in July 2026. It is a core component of the wider transport solution for Galway City and County, complementing BusConnects, rail enhancements, Active Travel, demand management and other measures under the Galway Transport Strategy. The approved scheme is approximately 17.5 km in length and includes: • approximately 11.9 km of motorway/dual carriageway from the existing N6 at Coolagh, northeast of Galway City, to the Ballymoneen Road area northwest of the city; • approximately 5.6 km of single carriageway continuing to the R336 Coast Road west of Bearna; • a new crossing of the River Corrib, together with major bridge, road and ancillary structures; • grade-separated and at-grade junctions, link roads, side roads, accommodation works, drainage, landscaping, environmental mitigation and active-travel interfaces; and • significant utility diversions and protection works, including interfaces with the 110 kV and 38 kV electricity networks and other statutory undertakers. The project is a major national infrastructure investment with an overall value expected to exceed EUR 1 billion. TII has authorised the project to progress to Phase 5 under the TII Project Management Guidelines. The current Enabling, Procurement and Delivery stage includes detailed design, preparation of contract documents, procurement, property and utility readiness, advance works and progression to the main construction contract. Current Delivery Context The indicative programme provides for detailed design and procurement during 2026-2027, advance works from 2027 and commencement of the main construction contract from 2028, with an estimated main construction period of approximately 36 months. The programme is subject to statutory, legal, funding and gateway approvals. THE ROLE The Project Co-Ordinator will lead and project manage the delivery of the N6 Galway City Ring Road project on behalf of Galway County Council. The post holder will report to the Director of Services for Physical Infrastructure and will work closely with and in alignment with the Senior Engineer for the National Roads Office or another designated senior officer. QUALIFICATIONS FOR THE POST CHARACTER: Candidates shall be of good character and demonstrate integrity, sound judgement, fairness and respect in dealings with colleagues, contractors, property owners and the public. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service, including the ability to work in an active construction-site environment. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. EDUCATION, TRAINING, EXPERIENCE, ETC: Each Candidate must, on the latest date for receipt of completed application forms: (a) (i) hold an honours bachelors degree (level 8 on the National Framework of Qualifications (NFQ)) in Engineering accredited at CEng or CEng with FL level by Engineers Ireland*, OR (ii) hold an ordinary bachelors degree (level 7 on the National Framework of Qualifications (NFQ)) in Engineering AND a post-graduate masters degree (level 9 on the National Framework of Qualifications (NFQ) in Engineering; OR (iii) hold a masters degree (level 9 in the National Framework of Qualifications (NFQ)) in Engineering attained after completing an integrated masters level programme of at least 4 years duration and which is accredited a CEng level by Engineers Ireland or an equivalent accreditation body internationally; OR (iv) have achieved the registered professional title of Chartered Engineer and be registered on the Register of Chartered Engineers of Engineers Ireland or of a professional institute of another country and recognised by Engineers Ireland as of equivalent status (b) have at least eight years satisfactory relevant engineering experience including a period not less than six years satisfactory experience in the direction and supervision of major engineering work; (c) possess a high standard of technical training and experience and of administrative experience; (d) have satisfactory experience at strategic management level; (e) have a satisfactory knowledge of public service organisation or the ability to acquire such knowledge. *A Level 8 & 9 qualification (on the National Framework of Qualifications) must be accredited at Chartered Engineer (CEng) level by Engineers Ireland or an equivalent international body *A level 7 degree will be assessed on the basis that the period of study undertaken should be equivalent to at least 180 ECTS (European Credit Transfer Accumulation System) credits. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. The Ideal Candidate will: • Have a strong record in the planning, design, procurement and delivery of major road, bridge or comparable linear infrastructure projects of significant scale and complexity; • Demonstrate a clear understanding of the TII Project Management Guidelines, the Infrastructure Guidelines, the Capital Works Management Framework and the associated public-sector gateway and approval processes; • Have significant experience in procuring and managing multidisciplinary engineering consultants, technical advisers and specialist service providers, including defining scopes, agreeing deliverables, monitoring performance and programme, managing fees and change, and assuring the quality of outputs; • Be capable of leading and co-ordinating detailed design, technical assurance, design-risk, constructability, value-engineering and construction-readiness reviews; • Have a detailed working knowledge of public procurement, including the preparation of procurement strategies, tender documentation, tender evaluation, contract award and mobilisation for consultancy services, investigations, advance works and major construction contracts; • Have practical knowledge of major civil-engineering forms of contract, including Public Works Contracts and other approved delivery models where relevant, together with experience in contract administration, change control, payment assessment, programme management, claims, disputes and contractual record-keeping; • Demonstrate strong project controls and financial-management capability, including the management of budgets, cost forecasts, programmes, critical-path activities, risks, opportunities, change and value for money; • Have experience of establishing and implementing quality management systems; • Be capable of managing complex project interfaces, including property acquisition, utilities, planning and environmental requirements, archaeology, traffic management, active travel, legal matters, advance works, statutory undertakers and third-party approvals; • Have a strong understanding of statutory planning and environmental compliance, including planning conditions, EIAR and NIS commitments, licences, consents, climate obligations and environmental mitigation measures; • Have detailed knowledge of the Safety, Health and Welfare at Work (Construction) Regulations 2013, including the respective responsibilities of the Employer, PSDP, PSCS, designers, consultants and contractors; • Be capable of leading and motivating a multidisciplinary project team, setting clear objectives and deliverables, managing performance and ensuring effective co-ordination between internal staff, consultants and specialist advisers; • Possess excellent communication, negotiation, presentation and interpersonal skills, with the ability to work effectively with TII, government departments, elected members, property owners, utilities, businesses, institutions, affected communities and other stakeholders; • Have excellent reporting, digital and information-management skills, including the preparation of gateway submissions, tender reports, technical briefings and governance reports and the use of programme-management tools, project data systems and common data environments; and • Demonstrate sound judgement, resilience, professional independence and political and organisational awareness, with the ability to make timely decisions and deliver results in a complex and publicly accountable environment. Desirable Skills and Experience • Chartered Engineer status with Engineers Ireland or an equivalent recognised professional institution; • Senior client-side project-management or project-coordination experience on a major national road, bridge, transport or comparable linear infrastructure project; • Direct experience of applying the TII Project Management Guidelines and relevant Infrastructure Guidelines, including the preparation of gateway submissions and cost, programme and risk-assurance material; • Experience in the procurement and management of multidisciplinary design consultants, technical advisers and specialist service providers, including scope definition, fee management, performance monitoring, change control and quality assurance; • Experience in developing procurement strategies and contract packaging and in preparing and evaluating tenders for consultancy services, site investigations, advance works, utility works and major construction contracts; • Experience in administering or supporting the administration of Public Works Contracts or other major civil-engineering contracts, including programme assessment, payments, variations or compensation events, claims, delay, disruption and dispute avoidance or resolution; • A broad technical understanding of the design and construction of major road infrastructure, including earthworks, geotechnical matters, pavements, drainage, bridges and structures, junctions, traffic management and active-travel interfaces; • Experience in managing complex project interfaces involving property acquisition, land access, utilities, statutory undertakers, archaeology, environmental mitigation, accommodation works, advance works and third-party approvals; • Experience in managing compliance with planning approvals, EIAR and NIS commitments, environmental conditions, statutory consents, climate obligations and construction health and safety requirements; • Strong project-controls and digital information-management experience, including programme and critical-path analysis, cost forecasting, risk and change management, project reporting, common data environments and geographic or project data systems; • Experience in leading multidisciplinary teams and co-ordinating the work of internal staff, consultants, contractors and specialist advisers to achieve defined quality, programme and budget outcomes; and • Experience representing a client or public authority in dealings with TII, other local authorities, government departments, elected members, property owners, businesses, institutions, affected communities and other stakeholders on a complex or high-profile infrastructure project. DUTIES AND RESPONSIBILITIES: The duties of the Project Co-Ordinator will include, but will not be limited to, the following: • To Lead and Project Manage the delivery of the N6 Galway City Ring Road project on behalf of Galway County Council; • To work effectively with colleagues to deliver the project, often as part of a multidisciplinary team, collaborating and engaging with other teams within the organisation to deliver on the project objectives; • To set targets, objectives, reporting and key performance indicators and to assist with the development of project strategies and delivery plans; • To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation; • To implement the systems necessary and co-ordinate the resources to support the service. This includes systems for budgetary and financial management, procurement and internal controls and to provide information on the pattern of demand and activity, and to schedule work programmes and to ensure value for money. REMUNERATION: Entry to the scale shall be determined having regard to Departmental Circulars. Starting pay for new entrants will be at the minimum of the scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Point 01/06/2026 1 €93,698 2 €95,995 3 €98,283 4 €100,582 5 €102,874 6 €105,177 LSI 1 €108,641 LSI 2 €112,107 A taxable site allowance and/or travel and subsistence may be payable where the qualifying conditions are met, in accordance with applicable Departmental circulars, national agreements and Galway County Council policy. WORKING HOURS The standard working week will be 35 hours and you will be required to work contractor hours. The role will involve flexible working hours and may include evening and weekend work. Overtime rates will not apply to additional hours worked outside of normal hours. Holders of the post may be called for duty at any time in accordance with arrangements made by the local authorities. The Council reserves the right to alter hours of work. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. ANNUAL LEAVE: 30 Days per annum.
Yard and Warehouse Operative
McMahons are now seeking applications for the position of Yard/Warehouse Operative for their branch located in Galway. The Galway branch is a thriving builders providers branch with significant capacity to grow. The responsibilities of the successful candidate will include the following: · Off loading products and building materials being delivered to the site. · Picking customer orders and assisting with the loading of customer vehicles. · Loading trucks with products in advance of delivery to the customer. · Assisting to maintain the highest standards of housekeeping in the warehouse, yard and shop. · Working closely with all branch staff including transport and internal sales to ensure that the customers are serviced in an efficient and timely manner. · Assisting with the stock management at the branch including stock taking and cycle counting. · Dealing with other requests to support the operation of a busy branch as and when required. · Following company policies and procedures from an operational and health and safety perspective. The Person The following mix of experience and attributes will be required by the successful candidate: · Knowledge and experience of building materials would be advantageous. · Experience in a yard / warehouse environment and driving forklifts. · A full clean driving license is required. · Good communication and interpersonal skills. · A positive can-do attitude. · Be computer literate. If you are interested in this excellent opportunity, please forward your recent career details in the strictest confidence to The H.R. Department, James McMahon Ltd. Ashbourne Hall, Dock Road, Limerick or email hr@jmcmahon.com Job Type: Full-time Expected hours: 40 per week Other Benefits in McMahons: · Employee Referral Bonus· Employee Assistance Program· Annual Health Checks· Celebrating Life Events: New Home & Baby gifts· Paid Maternity Leave· Paid Paternity Leave· Annual Health Checks· 5 Year Milestone: Annual Leave Increases· 5 Year Milestone: Bonus & Recognition· Marriage Leave· Retirement Readiness Program· Contributory Company Pension· Death in Service Cover· Christmas Bonus· Employee Discounts· Employee Social Events Employee discount · On-site parking
Insurance and Commercial Services Manager
Essential Qualifications and Skills • A minimum NFQ Level 8 qualification in a related discipline such as Risk Management, Insurance, Financial Services, Business, Accounting or Law. • A minimum of five years’ experience of service management and delivery at a senior level in a university campus or similar environment. • Experience of managing and controlling budgets. • Experience of managing direct staff, contractors and outsourced service providers in the delivery of a range of services. • Strong analytical and decision-making skills. • Experience of preparing reports and presenting for senior management, Committees or Boards. • ICT competence. • A strong track record in and capability for: Leadership, team building and team participation. Customer service. Negotiating and influencing skills. Communication and interpersonal skills. High attention to detail. Commercial and Financial acumen. Desirable Experience and Competencies Desirable Experience • A postgraduate management or other relevant postgraduate qualification. • Valid membership of a relevant recognised professional institution (i.e. Insurance, Risk, Business, Accountancy, Law). • IT skills relevant to the requirements of the post. • Practical experience in a higher education environment, a strong customer service perspective and a good understanding of the insurance industry. • An understanding of the Public Spending Code and EU Public Procurement requirements. • Capacity to anticipate and resolve potential problems and to develop innovative/creative solutions to multi-faceted problems. Overview of the Role Atlantic Technological University (ATU) is a multi-campus technological university in the West and Northwest of Ireland that delivers a rich combination of academic and research excellence, quality of life and opportunity. Serving a diverse group of learners, staff, communities, and organisations from our region and further afield. The University offers 600+ academic programmes from pre-degree to doctoral level to a student population of 32,000+ students supported by over 2,900 staff. The University operates nine campuses across Donegal, Sligo, Mayo and Galway and has approximately 152,000 sqm/15 Ha. of buildings on approximately 115 hectares. The University seeks applications from candidates for the post of Insurance and Commercial Services Manager to join the Operations team. The appointee will have responsibility for Insurance, the development of commercial services and will have responsibility for other university wide initiatives and activities contributing to university wide strategies. This position presents an exciting opportunity for a dynamic, proactive individual, with experience in Insurance, Risk management and commercial services to make a significant contribution to the University’s plans. The position can be based in any of the University’s campuses and may from time to time have to travel to other campuses as required. The post-holder will liaise with and work collaboratively with university-wide teams and participate in cross-University working groups and initiatives. The manager will: • Have ownership of all Insurance matters including managing the full insurance portfolio, annual insurance renewal processes, claims management, etc. • Work closely with colleagues in the development of strategies relating to Insurance, Health & Safety and Risk Management amongst others. • Liaise closely with all relevant stakeholders relating to Insurance and Risk Management matters. • Have ownership for the strategic development and operational management of the University’s commercial activities. • Develop and implement a commercial services strategy that aligns with the strategic plan. • Manage a portfolio of contracts, concessions and in-house operations to grow commercial revenue while maintaining high standards of service and compliance. • Plan and manage operational budgets. • Devise and implement a communications plan in the designated areas. • Carry out regular reviews of service areas to ensure that they are fit for purpose, implementing change processes to drive improvement. • Evaluate existing procedures and processes and implement improvements in line with best practice. • Develop and implement appropriate customer consultation and feedback mechanisms. Duties and Responsibilities The main duties and responsibilities of the role will include but not be limited to the following: Act as the principal point of expertise on insurance matters while also developing the commercial operations of the University, to meet the needs of the staff, students and visitors. Insurance Programme Management • Manage the University’s full insurance portfolio and ensure adequate cover (including property, contents, travel, etc). • Lead the annual insurance renewal process, liaise closely with the broker and negotiate the most economically advantageous outcome and sufficient coverage. • Maintain relationships with insurance brokers, underwriters, government agencies and colleagues as required. • Advise procurement, research, legal and faculties on insurance requirements as requested. • Assist with any training and upskilling needs identified across the University in the insurance area. • Ensure key insurance issues are communicated in a timely and effective manner to the relevant stakeholders. Claims Management • Manage the claims process for damage, liability or other insured losses from end-to-end. • Liaise closely with Health and Safety (H&S), Estates and other functions as required in relation to investigations. • Maintain accurate records in relation to cases. • Work closely with H&S to assess trends and inform risk mitigation strategies and reduce exposure. Risk Management • Work with the Health and Safety, Estates and Faculties to identify, assess and mitigate insurable risks. • Contribute to Risk Management exercises. • Provide expert guidance on insurance implications for University activities to the Governing Body, management, staff and students. Budgeting, Governance and Compliance • Ensure the insurance arrangements comply with legislation, sectoral guidelines and University policy. • Prepare reports as required. • Support internal and external audit purposes relating to commercial activity, risk and insurance. • Maintain records pertaining to insurance. • Manage budgets as delegated by the Chief Operations Officer. Commercial Services • Lead the team regarding the management of in-house catering and outsourced contracts/concessions. • Manage relationships with catering and contractors including contract negotiations, KPI’s etc. • Develop a coherent procurement strategy in conjunction with the procurement function as regards commercial services. • Implement change processes arising. • Ensure procurement processes carried out are in line with public procurement regulations. • Develop and implement a commercial services strategy that aligns with the strategic plan. • Identify under-utilised institutional assets/spaces with commercial potential and develop proposals for use. • Ensure the commercial offering reflects student and staff needs while meeting value-for-money. • Develop and grow the commercial activity of the University in a responsible and sustainable manner. • Ensure commercial operations comply with relevant legislations (e.g. Food Safety, Health and Safety etc.) As the business needs continue to expand and evolve, it is likely that flexibility regarding the allocation of specific duties will be necessary. Accordingly, the list of duties specified above is not intended to be exclusive or restrictive; duties may be added or withdrawn after consultation with the post holder. The appointee may also be required as a member of the Operations team to carry out any additional duties as may reasonably be required by the Chief Operations Officer within the general scope and level of the post, or other duties as required by the University. Salary Senior Management Grade Salary Scale (€90,005 – €115,759)* *Candidates external to the sector may be appointed up to the 3rd Point €96,318 of the Salary Scale in accordance with University policy. Hours of Work 35 Hours per week
