Jobs in Galway
Sort by: relevance | dateSales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Sales Acquisition Executive
About This Role: We are hiring Sales Acquisition Executives to transform Irish homes with Gigabit Fibre broadband. This is a door to door sales position. Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.
CHW Director Of Nursing Band, Older Persons Services
Director of Nursing Band 4, Older Persons Services, Community Healthcare West Job Specification, Terms and Conditions Job Title and Grade Director of Nursing Band 4, Older Persons Services, Community Healthcare West Grade Code: 2907, Band 4 Remuneration The salary scale for the post (01/01/2024) is: Band 4 (2907) €73,471 €75,694 €77,909 €80,135 €81,118 €83,360 €85,597 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference CHW027-DONB4-2024 Closing Date Friday 17th May 2024 at 12 noon Proposed Interview Date (s) Interviews will be held as soon as possible following the closing date. Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post There is currently 1 permanent whole time vacancy within Community Healthcare West. A panel may be created as a result of this campaign for Director of Nursing Band 4, Older Persons Services, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Gerard McCormack, General Manager, Residential Services, Community Healthcare West. Gerard.McCormack@hse.ie 087-2812251 Reporting Relationship The post holder will report to the Manager, Older People Services Purpose of the Post The Director of Nursing will be responsible for the overall management of the Nursing Unit. S/he will provide strategic leadership, operating in accordance with the policies of the HSE and in collaboration with other professionals and service managers in achieving service goals. The Director of Nursing has a pivotal role in creating the vision and culture for the Community Nursing Unit. S/he has overarching responsibility for service planning, co-ordinating, and managing activity and resources and will lead in the implementation of change. S/he will empower staff to support older people to continue to exercise independence. Principal Duties and Responsibilities Leadership and Accountability · Develop a philosophy for nursing which reflects the HSE’s commitment to the provision of a high standard of nursing care · Provide strategic and clinical leadership and direction for nursing and related services which results in the delivery of effective, efficient, quality assured client / resident centred care. · Develop local policies in line with HSE national policy to ensure integrated person-centred service delivery. · Develop, maintain and review nursing organisational structure within the context of overall organisational objectives and priorities. · Develop and implement (in association with appropriate others) operational policies, protocols, and guidelines for the utilisation of beds and a systematic audit of bed usage. · Develop and promote a shared sense of commitment and participation among staff in the management of change, the development of nursing services and in responding to the changing health and social care needs of clients / residents. · Accept responsibility for the management of all nursing services over a 24-hour period and ensure that systems are in place to support this responsibility. · Participate as an active member of the evolving HSE Health Region structures, facilitating interdisciplinary co-ordination, co-operation and liaison across healthcare settings. · Develop and maintain a network of co-operative relationships at local, national and international level and amongst individuals, groups and organisations including with appropriate statutory, professional and voluntary organisations responsible for and/or participating in health care. · Keep their Line Manager appraised of any significant development and/or risk within their area of responsibility. · Act as spokesperson for the Organisation, as required. · Demonstrate pro-active commitment to all communications with internal and external stakeholders. Clinical Practice · Ensure that modern standards of clinical nursing care are in operation and that regular monitoring of nursing care is undertaken through audit. · Collaborate with clients / residents, family, carers and other staff in treatment / care planning and in the provision of support and advice. · Develop and promote the concept of collaborative care planning in conjunction with other residents /clients, their families/friends, as appropriate, and healthcare staff. · Promote the opportunity for clients / residents to direct their own lives in accordance with their cognitive and physical abilities in a homely and “normalised” environment. · Promote a culture of respect; promote good interpersonal relationships with clients / residents, their family / social network supports and the multidisciplinary care team in the promotion of person-centred care. · Promote improved opportunities for clients / residents to have meaningful relationships – including social interaction with the wider community and facilitating their involvement in personal interests, hobbies etc. · Endeavour to ensure that care is carried out in an empathetic and ethical manner and that the needs and dignity of the client / resident are the foremost consideration. · Collaborate with the client / resident, their family, the multi-disciplinary team, external agencies and services to promote clients’ independence, to facilitate discharge planning, to ensure continuity of care and attention to specific care requirements. · Foster multidisciplinary working relationships and strengthen the interface between different locations of care e.g. hospitals, primary care teams, Community Healthcare Implementation Team etc. Risk Management, Health and Safety · Promote and maintain a safe environment for staff and others. · Develop and implement Risk Management and Health and Safety strategies in consultation with appropriate personnel. · Adequately identify, assess, manage and monitor risks within their area of responsibility. · Ensure that all incidents occurring are appropriately managed, and investigated in accordance with HSE procedures. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Safer Better Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, National Standards for Residential Care Settings for Older Persons and Adults with Disabilities etc. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education, Training and Development · Be responsible for strategy and policy on practice development, education and professional duties imposed by statute or determination. · Take responsibility for the development and implementation of pre and post registration nurse education and training programmes. Take direct responsibility for the suitability, quality and level of supervision of clinical nursing practice placements. · Ensure that appropriate in-service education programmes and ongoing learning needs are met for all assigned staff. Liaise and co-operate with appropriate third-level education institutes. · Create a culture of continuous personal and multidisciplinary team development, education, training and learning. · Engage in the HSE performance achievement process in conjunction with Line Manager and staff as appropriate. · Monitor recent nursing research and new developments. Initiate, facilitate and take part in relevant nursing research and promote awareness of ongoing and current research into issues affecting client / resident care. · Promote and commission research towards health and social care. Administration (including Personnel, Finance etc.) · Anticipate and interact with key stakeholders from multiple clinical and administrative services in developing mission, strategic plans, budgets, policies and structures. · Participate at strategic fora / governance groups etc. as appropriate. · Ensure the optimum and effective use of staff through efficient rostering, skill/grade mix planning, workload measurement, staff profiling and deployment. · Participate as a key manager in the overall financial planning of the service including the assessment of priorities in pay and non-pay expenditure. · Set key objectives in line with the service plan on an annual basis. · Ensure expenditure is controlled within budget and identify potential for efficiency saving through improved practices and innovation. · Delegate, as appropriate, budgetary control and implement monthly expenditure audit systems. · Prepare annual financial estimates of required resources. · Prepare an annual report on services and expenditure. · Participate in the formulation of relevant personnel policies and procedures. · Participate in the recruitment, selection and appointment of nursing and related staff. · Deal with industrial relations issues relating to staff in consultation with appropriate personnel. · Ensure the implementation of the HSE’s policies and procedures. · Maximise the use of IT as it applies to the role. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or Experience 1. Professional Qualifications, Experience, etc. (See Note 1 *) a) Eligible applicants will be those who, on the closing date for the competition: i) Are registered, or are eligible for registration, in the General Nurse Division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And ii) Have 10 years post registration nursing experience consisting of at least three years’ experience nursing older people in the last six years and 5 years nursing management experience. And iii) Are educated to Level 8 on the National Framework of Qualifications (NFQ) maintained by Quality & Qualifications of Ireland (QQI) in nursing or related field. And iv) A post registration management qualification in health or a related field. And b) Applicants must possess the requisite clinical, leadership, managerial and administrative knowledge and ability for the proper discharge of the office. 2. Annual Registration a. Practitioners must maintain live annual registration on the General Nurse Division of the Register of Nurses & Midwives maintained by Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann). And b. Practitioners must confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character. Note 1* : As per S.I. 415 of 2013, Part 3, 14 (1) which came into effect on 1st July 2017 PART 3 Staff 1. 3. Persons in Charge 14. (1) There shall be a person in charge of a designated centre. (2) The person in charge may be the registered provider where the registered provider concerned is a registered medical practitioner— ( a ) who is solely employed in carrying on the business of the designated centre concerned, and ( b ) has not less than 3 years’ experience of carrying on the business of a nursing home under the Health Act 2007. (3) Where the registered provider is not the person in charge, the person in charge shall be a registered nurse with not less than 3 years’ experience of nursing older persons within the previous 6 years. (4) The person in charge may be a person in charge of more than one designated centre if the Chief Inspector is satisfied that he or she is engaged in the effective governance, operational management and administration of the designated centres concerned. (5) Where the registered provider is not the person in charge, he or she shall ensure that the documents specified in Schedule 2 are provided by the person concerned. (6) A person who is employed to be a person in charge on or after the day which is 3 years after the day on which these Regulations come into operation shall have— (a) not less than 3 years’ experience in a management capacity in the health and social care area, and (b) a post registration management qualification in health or a related field. (7) Where the Chief Inspector is satisfied that no resident of the designated centre concerned has been assessed as requiring full time nursing care, paragraphs (3) and (6) do not apply to the person in charge of that centre. Post Specific Requirements Demonstrate depth and breadth of nursing management experience in Older Persons Services as relevant to the role. Other Requirements Specific to the Post Candidates must have access to appropriate transport to fulfil the requirements of the role. Skills, Competencies and/or Knowledge The Director of Nursing will demonstrate: Knowledge / Experience Relevant to the Role · The clinical knowledge, management and administrative capacity to discharge the functions of the post. · The knowledge, abilities and technical skills required to oversee the provision of a safe, efficient and effective service. · Sound clinical and professional judgement. · A commitment to keeping up to date on quality, safety and clinical governance systems, and professional developments in nursing and midwifery. · Self-awareness, a commitment to continuous professional development and research, a willingness to both teach and learn. · A willingness to engage with and develop IT skills relevant to the role. Strategic and System Thinking · The ability to adapt a corporate overview; seeing the bigger picture of service delivery and appreciating the interconnectedness of issues. · Comfortability in thinking across traditional service concepts and boundaries; will challenge assumptions and traditional concepts to help improve the patient experience. · An ability to look ahead and anticipate substantive issues, adopting a proactive forward-planning approach to service delivery in consultation with relevant stakeholders. · Evidence of service monitoring and evaluation; anticipation of health trends, seeing service implications and planning accordingly. Establishing Policy, Systems and Structures · An ability to design and implement structured policies and systems for the management of service delivery in consultation with key stakeholders, ensuring clear role accountability for service levels, quality and decision making discretion. · Evidence of working in conjunction with key stakeholders to put in place policies and systems to allocate and monitor resources effectively (including resource priorities). · An ability to plan financial budgets using high levels of business management expertise · An ability to marshal resources effectively to get things done and achieve results (finding people, materials, etc.) And ensure that new service programmes are accurately specified and well structured. Leading on Vision, Values and Process · Leadership and management at a significantly high level within clinical practice and whilst improving quality. · Evidence of taking the lead on standard setting and implementation, leading and managing change. · A capacity to lead by example - demonstrating dignity, courtesy and professionalism at all times. · Effective planning and organisational ability demonstrating awareness of resource management and value for money. · Articulates a compelling vision for the role and contribution of each team member to the service. · Effective risk management, problem solving and decision making ability, all in a timely manner. Developmental Approach to Staff · A strong focus on developing the contribution of staff at all levels while being committed to the promotion of team and personal development. · Commitment to a continuous improvement culture / creates a positive climate for learning. · An ethos of staff initiative, promoting service related project work to channel improvement and innovation contributions. · An emphasis on quality improvement in staff performance at all levels. · Commitment to the implementation of the HSE Performance Achievement process at all levels, addressing any shortcomings in areas of performance promptly and ensuring a clear plan of action and monitoring mechanism is put in place to support staff. Communication and Interpersonal skills · An ability to work skilfully across organisational service and professional boundaries. · Evidence of keeping lines of communication open and knowing how to get things done through both formal and informal structures and channels. · The ability to build and maintain relationships; has strong interpersonal skills. · An ability to balances diplomacy and tact with a firm, objective approach, demonstrating assertiveness as appropriate. · Strong influencing and persuasion skills – uses information and facts to build an effective case. · An ability to treat people with dignity and respect. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Director of Nursing Band 4, Older People Services Terms and Conditions of Employment Tenure The current vacancy is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post (01/01/2024) is: Band 4 (2907) €73,471 €75,694 €77,909 €80,135 €81,118 €83,360 €85,597 Working Week The standard working week applying to this post is 37.5 hours per week. Annual Leave The annual leave associated with these posts is to be confirmed at Job Offer stage. Superannuation This post is pensionable with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. Ethics in Public Office 1995 and 2001 Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 78,274 as at 01.01.2024) Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 78,274 as at 01.01.2024) are designated positions under Section 18 of the Ethics in Public Office Act 1995. Any person appointed to a designated position must comply with the requirements of the Ethics in Public Office Acts 1995 and 2001 as outlined below; A) In accordance with Section 18 of the Ethics in Public Office Act 1995, a person holding such a post is required to prepare and furnish an annual statement of any interests which could materially influence the performance of the official functions of the post. This annual statement of interest should be submitted to the Chief Executive Officer not later than 31st January in the following year. B) In addition to the annual statement, a person holding such a post is required, whenever they are performing a function as an employee of the HSE and have actual knowledge, or a connected person, has a material interest in a matter to which the function relates, provide at the time a statement of the facts of that interest. A person holding such a post should provide such statement to the Chief Executive Officer. The function in question cannot be performed unless there are compelling reasons to do so and, if this is the case, those compelling reasons must be stated in writing and must be provided to the Chief Executive Officer. C) A person holding such a post is required under the Ethics in Public Office Acts 1995 and 2001 to act in accordance with any guidelines or advice published or given by the Standards in Public Office Commission. Guidelines for public servants on compliance with the provisions of the Ethics in Public Office Acts 1995 and 2001 are available on the Standards Commission’s website http://www.sipo.gov.ie/ [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2]See link on health and safety web-pages to latest Incident Management Policy
Retail Sales Consultant
About This Role: Act as company representative in a customer facing business unit for a new mobile brand, in accordance with policies and procedures, in interactions with existing and potential customers. Represent the company so as to maximize the customer base and revenue opportunities. Why This Role: With up to two years experience the role holder will be a customer focused and team player that is highly motivated and sales focused. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others. Flexible - will be available for late night and weekend trading. Expectations From The Role: Key Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Manager
Costa Coffee requires a Store Manager for our store in Oranmore. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Studio/Warehouse Assistant
The Role: EZ Living Furniture requires a fixed term studio /warehouse assistant individual for their ecommerce warehouse & studio in Galway. The right candidate must have experience in painting, furniture assembly & the capability to lift heavy furniture around sets and in/out of stores. We are looking for a self-motivated and hard-working individual. The main focus of the role will be to work closely with the Studio team on a daily basis to construct & maintain numerous sets. The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people. Responsibilities: Requirements: · You will be a team player, hardworking and conscientious with strong motivational skills · Experience of interiors and/or set design or visual merchandising is an added bonus but not a requirement · Ability to assemble and disassemble furniture · Work well in a fast paced & busy environment · Strong organisational & time management skills · Work well within a team and on your own initiative · Strong communication skills *Please note* this is a physically demanding role with a lot of lifting of furniture involved on a daily basis. Experience Required · Knowledge and experience in maintenance - i.e. DIY · Driving The Person Collaborative Pays Attention to detail Ability to prioritise CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Civil Defence Officer
QUALIFICATIONS FOR THE POST CHARACTER: Each candidate must be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa EDUCATION, TRAINING, EXPERIENCE, ETC: Each candidate must, on the latest date for receipt of completed application forms: (a) possess a good standard of administrative experience including in the use of I.T., (b) possess a good general standard of education, (c) possess a full, clean Class B driving licence, and (d) experience in the supervision and development of staff/volunteers. Experience in Civil Defence or in other volunteer-based emergency organisations is desirable. The ideal candidate will demonstrate: - Knowledge and understanding of the role of Civil Defence. - Good interpersonal and communication skills. - Ability to work on their own initiative as required. - Ability to integrate well with existing Civil Defence Volunteers. - Willingness to work flexible hours as required. - Ability and understanding to follow policy and procedures. - A good working knowledge or demonstrate an ability to acquire a good working knowledge, of the legal, regulatory and governance framework within which Galway County Council operates and adheres to corporate policies, protocols and procedures. Successful candidates must hold a full, un-endorsed Category B Driving Licence and access to their own car. DUTIES AND RESPONSIBILITIES: The duties of the post are to give the Local Authority and a) the local authorities or bodies for which the Chief Executive is Chief Executive and b)to any other local authority or body with which an agreement has been made by the Local Authority, or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or of such other employee as the Chief Executive may from time to time determine, such appropriate architectural, technical, administrative, executive, supervisory, advisory and ancillary services as may be required by any Local Authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an employee of a higher level. Duties may include but are not limited to the following: - To assist the Civil Defence Officer in the preparation and submission in a timely manner and in consultation with local authority management, of the three-year Civil Defence plan as required under Section 12 of the Civil Defence Act, 2012. - To assist the Civil Defence Officer in co-ordinating the arrangements necessary for the implementation of the Civil Defence plan. - To represent Civil Defence on local emergency planning structures and to promote good relations with key personnel in the Principal Response Agencies where directed to do so by the Civil Defence Officer. - To assist the Civil Defence Officer in providing support to the Principal Response Agencies in emergency and non-emergency situations in accordance with the both the 2015 White Paper on Defence and the Framework for Major Emergency Management. - Where resources permit, to provide support for community, charitable and local authority events, where directed to do so by the Civil Defence Officer. - To implement/comply with policies, circulars and guidelines as set out by the Civil Defence Branch of the Department of Defence in consultation with their Civil Defence Officer. - To liaise with the Civil Defence Branch of the Department of Defence on behalf of the local authority and to attend meetings for that purpose. - To attend training provided by the Department of Defence and the local authority. - To assist the Civil Defence Officer in arranging for the recruitment, organisation and management of Civil Defence volunteers. - To assist the Civil Defence Officer in arranging and ensuring Civil Defence volunteers are appropriately trained including mandatory training, facilitate progression of training for volunteers, including completing an annual training needs analysis. - To follow instructions issued by the Department of Defence in relation to the processing of the annual operational grant and any other grants that are provided. - To follow instructions issued by the local authority/Department of Defence for the purchase, care, maintenance, issue and control of Civil Defence uniforms, vehicles and equipment. - To assist the Civil Defence Officer in maintaining adequate records, including ongoing completion of the Volunteer Register in the manner required and any other reporting requirements as may arise. - To assist the Civil Defence Officer in promoting Civil Defence in the local authority area. - Such other Civil Defence duties appropriate to the office as the Chief Executive of the local authority and/or Department of Defence may assign, including emergency duties and duties in relation to the area of any other local authority. - To participate in corporate activities and responsibilities as appropriate. - To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. - To deputise for the Civil Defence Officer as necessary. - To undertake any other duties as may be assigned from time to time COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by the candidates: Understanding the role of the Assistant Civil Defence Officer: • Demonstrates a full understanding of the components of the job. Management, Organisation and Teamwork • Forward plans work activities and schedules. • Supervises the team or work area to achieve corporate objectives. • Works as part of a team to ensure delivery of plans and schedules. • Has a strong team ethic of co-operation and mutual support. Communicating Effectively • Takes initiative and is proactive and communicates effectively with customers and colleagues. • Maintains positive, productive, and beneficial working relationships with colleagues and management. Personal Effectiveness • Takes initiative and is proactive when they see an opportunity to make a contribution. • Manages time and workload effectively. • Maintains a positive, constructive, and enthusiastic attitude to their role. PROBATION Where a person is appointed to Galway County Council, the following provisions shall apply – a) there shall be a period after appointment takes effect, during which such a person shall hold the position on probation; b) such period shall be one year but the Chief Executive may, at his discretion, extend such period; c) such a person shall cease to hold the position at the end of the period of probation, unless during this period the Chief Executive has certified that the service is satisfactory; d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts; e) there will be assessments during the probationary period. REMUNERATION: Holders of the post will be paid at the appropriate point on the pay scale in accordance with the relevant Department Circular. New entrants to the Local Authority Sector will be appointed to the minimum of the scale. Point 01/10/2023 1 €32,301 2 €34,386 3 €37,345 4 €39,289 5 €40,989 6 €42,633 7 €44,853 8 €46,459 9 €48,089 LSI 1 €49,589 LSI 2 €51,100 WORKING HOURS While the normal working week will constitute 35.17 hours, the successful candidate will be required to work the hours directed by the Chief Executive of Galway County Council, which will include hours outside of the normal working day. Under the direction of the Civil Defence Officer, the successful candidate will be expected to co-ordinate their working hours to coincide with the responsibilities and requirements of the post. ANNUAL LEAVE: 30 Days per annum RESIDENCE: The person holding the office must reside in, or at an address convenient to the Local Authority, as approved by the Chief Executive. GARDA VETTING: Garda vetting will be sought in respect of individuals who come under consideration for appointment. OUTSIDE EMPLOYMENT The position is whole-time and the officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties.
Customer Service Agent
Role Summary: Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a ‘people Person’ and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints. Customer Service Representative Responsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries. · Handling a high volume of calls · Communicating with customers via on the phone, email, live chat, or face-to-face. · Acknowledging and resolving customer concerns. · Communicating and coordinating with colleagues, as necessary. · Providing feedback on the efficiency of the customer service process. · Ensure customer satisfaction and provide professional customer support. Skills and Experience required : · Gained at least one years’ relevant experience preferably in a customer service environment. · Have good communication skills with an excellent telephone manner. · Have demonstrated a good working knowledge of Excel and Word. · Organised, diplomatic and a good team player. · A proven ability to work to targets and timelines. Terms: · Salary: €27,500 · Hours: 37 hours per week – 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri
Seasonal Guide / Information Officer
(A) ABOUT THE POSITION Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year. The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. The role of the Seasonal Guide / Information Officer will include:
Deputy Store Manager
Deputy Manager for 40 hrs per week. Headford road, Galway. We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Galway. They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary. Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store. Must be available to work 5 out of 7 days each week. About Us At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees. As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses. What the role is about? Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities. This role offers €30,000 annually. If you have a solid and demonstrable background in a similar role within a fast-paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you!
