Jobs in Galway
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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Barista, Briarhill
Barista with Café Sol Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. The Café Sol chain of Coffee Shops was brought to Dunnes Stores in 2015. As well as the existing Coffee Shops based in Dublin City Centre, we have introduced a number of Café Sol Kiosks into Dunnes Stores throughout the country. Our kiosks are small coffee shops, located in store where customers can enjoy quality food and great coffee in a relaxed, easygoing atmosphere. Our team place a huge emphasis on the quality of coffee, as well as the level of service provided to our customers. We are currently looking to recruit vibrant, passionate individuals into the role of barista to join the team in our Café Sol Kiosk in store. Our baristas have excellent product knowledge, provide outstanding customer service, and above all else are passionate about coffee. Suitable candidates should have some experience of working in a customer-facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. Experience in a coffee shop / café environment is not essential while the ability to prepare hot drinks is preferable. As a barista, you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment as well as promoting our unique brand. Key Skills Dunnes Stores is an Equal Opportunities Employer.
Retail Assistant
Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Civil Defence Officer
QUALIFICATIONS FOR THE POST CHARACTER: Each candidate must be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa EDUCATION, TRAINING, EXPERIENCE, ETC: Each candidate must, on the latest date for receipt of completed application forms: (a) possess a good standard of administrative experience including in the use of I.T., (b) possess a good general standard of education, (c) possess a full, clean Class B driving licence, and (d) experience in the supervision and development of staff/volunteers. Experience in Civil Defence or in other volunteer-based emergency organisations is desirable. The ideal candidate will demonstrate: - Knowledge and understanding of the role of Civil Defence. - Good interpersonal and communication skills. - Ability to work on their own initiative as required. - Ability to integrate well with existing Civil Defence Volunteers. - Willingness to work flexible hours as required. - Ability and understanding to follow policy and procedures. - A good working knowledge or demonstrate an ability to acquire a good working knowledge, of the legal, regulatory and governance framework within which Galway County Council operates and adheres to corporate policies, protocols and procedures. Successful candidates must hold a full, un-endorsed Category B Driving Licence and access to their own car. DUTIES AND RESPONSIBILITIES: The duties of the post are to give the Local Authority and a) the local authorities or bodies for which the Chief Executive is Chief Executive and b)to any other local authority or body with which an agreement has been made by the Local Authority, or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or of such other employee as the Chief Executive may from time to time determine, such appropriate architectural, technical, administrative, executive, supervisory, advisory and ancillary services as may be required by any Local Authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an employee of a higher level. Duties may include but are not limited to the following: - To assist the Civil Defence Officer in the preparation and submission in a timely manner and in consultation with local authority management, of the three-year Civil Defence plan as required under Section 12 of the Civil Defence Act, 2012. - To assist the Civil Defence Officer in co-ordinating the arrangements necessary for the implementation of the Civil Defence plan. - To represent Civil Defence on local emergency planning structures and to promote good relations with key personnel in the Principal Response Agencies where directed to do so by the Civil Defence Officer. - To assist the Civil Defence Officer in providing support to the Principal Response Agencies in emergency and non-emergency situations in accordance with the both the 2015 White Paper on Defence and the Framework for Major Emergency Management. - Where resources permit, to provide support for community, charitable and local authority events, where directed to do so by the Civil Defence Officer. - To implement/comply with policies, circulars and guidelines as set out by the Civil Defence Branch of the Department of Defence in consultation with their Civil Defence Officer. - To liaise with the Civil Defence Branch of the Department of Defence on behalf of the local authority and to attend meetings for that purpose. - To attend training provided by the Department of Defence and the local authority. - To assist the Civil Defence Officer in arranging for the recruitment, organisation and management of Civil Defence volunteers. - To assist the Civil Defence Officer in arranging and ensuring Civil Defence volunteers are appropriately trained including mandatory training, facilitate progression of training for volunteers, including completing an annual training needs analysis. - To follow instructions issued by the Department of Defence in relation to the processing of the annual operational grant and any other grants that are provided. - To follow instructions issued by the local authority/Department of Defence for the purchase, care, maintenance, issue and control of Civil Defence uniforms, vehicles and equipment. - To assist the Civil Defence Officer in maintaining adequate records, including ongoing completion of the Volunteer Register in the manner required and any other reporting requirements as may arise. - To assist the Civil Defence Officer in promoting Civil Defence in the local authority area. - Such other Civil Defence duties appropriate to the office as the Chief Executive of the local authority and/or Department of Defence may assign, including emergency duties and duties in relation to the area of any other local authority. - To participate in corporate activities and responsibilities as appropriate. - To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. - To deputise for the Civil Defence Officer as necessary. - To undertake any other duties as may be assigned from time to time COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by the candidates: Understanding the role of the Assistant Civil Defence Officer: • Demonstrates a full understanding of the components of the job. Management, Organisation and Teamwork • Forward plans work activities and schedules. • Supervises the team or work area to achieve corporate objectives. • Works as part of a team to ensure delivery of plans and schedules. • Has a strong team ethic of co-operation and mutual support. Communicating Effectively • Takes initiative and is proactive and communicates effectively with customers and colleagues. • Maintains positive, productive, and beneficial working relationships with colleagues and management. Personal Effectiveness • Takes initiative and is proactive when they see an opportunity to make a contribution. • Manages time and workload effectively. • Maintains a positive, constructive, and enthusiastic attitude to their role. PROBATION Where a person is appointed to Galway County Council, the following provisions shall apply – a) there shall be a period after appointment takes effect, during which such a person shall hold the position on probation; b) such period shall be one year but the Chief Executive may, at his discretion, extend such period; c) such a person shall cease to hold the position at the end of the period of probation, unless during this period the Chief Executive has certified that the service is satisfactory; d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts; e) there will be assessments during the probationary period. REMUNERATION: Holders of the post will be paid at the appropriate point on the pay scale in accordance with the relevant Department Circular. New entrants to the Local Authority Sector will be appointed to the minimum of the scale. Point 01/10/2023 1 €32,301 2 €34,386 3 €37,345 4 €39,289 5 €40,989 6 €42,633 7 €44,853 8 €46,459 9 €48,089 LSI 1 €49,589 LSI 2 €51,100 WORKING HOURS While the normal working week will constitute 35.17 hours, the successful candidate will be required to work the hours directed by the Chief Executive of Galway County Council, which will include hours outside of the normal working day. Under the direction of the Civil Defence Officer, the successful candidate will be expected to co-ordinate their working hours to coincide with the responsibilities and requirements of the post. ANNUAL LEAVE: 30 Days per annum RESIDENCE: The person holding the office must reside in, or at an address convenient to the Local Authority, as approved by the Chief Executive. GARDA VETTING: Garda vetting will be sought in respect of individuals who come under consideration for appointment. OUTSIDE EMPLOYMENT The position is whole-time and the officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties.
Furniture Sales Manager Commercial Sales
EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people We are looking for a Commercial Sales and Business Development Specialist for the East of Ireland region to join our ever expanding Team. Commercial Sales and Business Development Specialist The successful candidate will be responsible for B2B business development and sales with Construction Companies, Property Developers, Auctioneers and Property Rental Companies. Key Responsibilities · Drive Sales growth in the Commercial sector. · Determine specific sales and marketing fundamentals to generate and grow client base · Identify new markets and business opportunities. · Proactively establish and maintain relationships within the commercial sector. · Establish business opportunities through networking with interior designers and architects · Demonstrate and present products · Attend trade exhibitions, industry events, conferences · Gather market and client information and report back · Submit quotations and tenders in accordance with customer requirements. Skills & Experience CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Studio/Warehouse Assistant
The Role: EZ Living Furniture requires a fixed term studio /warehouse assistant individual for their ecommerce warehouse & studio in Galway. The right candidate must have experience in painting, furniture assembly & the capability to lift heavy furniture around sets and in/out of stores. We are looking for a self-motivated and hard-working individual. The main focus of the role will be to work closely with the Studio team on a daily basis to construct & maintain numerous sets. The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people. Responsibilities: Requirements: · You will be a team player, hardworking and conscientious with strong motivational skills · Experience of interiors and/or set design or visual merchandising is an added bonus but not a requirement · Ability to assemble and disassemble furniture · Work well in a fast paced & busy environment · Strong organisational & time management skills · Work well within a team and on your own initiative · Strong communication skills *Please note* this is a physically demanding role with a lot of lifting of furniture involved on a daily basis. Experience Required · Knowledge and experience in maintenance - i.e. DIY · Driving The Person Collaborative Pays Attention to detail Ability to prioritise CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Store Manager
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers. We are currently recruiting for an Assistant Store Manager for our new store in Galway! Inital training will take place in one of our leinster so applicants must have transportation to facilitate onboarding. Travel costs will be provided. An Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of the store. The Assistant Manager reports to the Store Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service. What you will do: · Provide customer advice with the aim of optimising customer approach and loyalty. This includes advertising all products and services and referring customers to regional or digital customer services. · Ensure an attractive, clean, and tidy appearance of the stores at all times in accordance with company policies and regulations to create a positive shopping experience for our customers. · Ensure compliance with all processes and regulations such as Money and Product Management, Cash Handling, and Cashier Policy, assigned back office tasks, as well as POS guidelines. · Support the Store Manager and, in consultation with the District Manager, analyse store KPIs and derive measures and actions to improve results. Simultaneously undertake all necessary back office tasks. · Ensure compliance with all process standards, legal and organisational policies, and guidelines within the Corporate Center Standards, as well as Irish regulations, especially health and safety regulations. · Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. · Ensure the promotion of your professional and personal development in consultation with the store manager and attendance of all assigned staff training within the specified time frame. · Support the Store Manager in creating, developing, and managing a competent, stable store team, and especially support the development of Sales Assistants on product/pet knowledge. Additionally, support new starters with onboarding and sales skills. · Ensure full product availability on the shelves, minimize inventory discrepancies, and maintain high inventory quality. In addition, ensure conscious and efficient use of all environmental and economic resources. Provide support to the Store Manager in establishing correct staff planning in functions and ensure internal communication and information flow. · Provide overall leadership and direction in the absence of the store manager to ensure store is managed in accordance with our business culture of providing excellent customer satisfaction, while creating an atmosphere of mutual trust and respect for our store team. · Engaging, coaching and supporting the store team by recognising and understanding what motivates them. Creating a continuous culture of open communication within your store team. Being the engagement champion for your store to ensure all of the team take part in the company pulse surveys, feedback is acted on. · Supporting and developing new starters through company onboarding and continuous learning to ensure the store has trained employees to meet business needs and sales objectives. Providing feedback at regular intervals to new joiners What you will bring: · Proven successful experience as a retail Assistant Store Manager · Business orientation and the ability to step up and lead the store in the absence of the manager · The ability to build strong working relationships with the store manager and the wider store team · An appetite for learning and development demonstrated through self-learning, asking questions, accepting new challenges and taking on company learning opportunities. We aspire to have our Assistant Store Managers on the path to becoming one of our future store managers. · Customer service and management skills · Strong organisational skills · Strong communication and interpersonal skills to effectively lead staff, help customers and work with your manager. Why join us? · Advancement Opportunities – An opportunity to grow with Europe’s biggest pet retailer. At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. · Competitive Salary · Employee Discount - we offer employee discount of up to 40% in our stores! Additional benefits: · Paid sick leave · Paid maternity and paternity leave · Annual leave starting at 21 days and rising to 23 days at year 6. · Employee assistance programme · Refer a friend Scheme · Cycle to work scheme
Burger King Supervisor
Burger King Supervisor - Applegreen Tuam Road Galway What will I be doing as Burger King Supervisor at Applegreen? You will play a vital role in supporting the front-line operations of our business. Support the manager with various administration tasks to ensure the highest performance of the store. Assist the site manager in driving sales and achieving sales targets. Motivate the team by challenging the staff to meet achievable goals through effective leadership and communication skills. Ensure that the store is operating in line with Burger King standards, policies and procedures. If you have at least 1 -2 years experience in a similar role and enjoy working in a fast-paced environment, you would be a great addition to our dynamic team. Why should I join The Applegreen Team? Benefits All staff will be entitled to a colleague discountcard that offers 100% off our Bakewell Deli foods and all hot drinks. (Up to €10 saving a day) Bike to Work Scheme (Available after 6 months of service) HSF health plan for everyone from under €2.50 a week Employee Assistance Programme run by the Zest Life which offers free counselling on personal, family, work and money matters. Training and Development We as a company are constantly growing our business, but it`s our people driving its success The Educational Training Board offers retail training courses through the Applegreen Academy We offer fantastic career opportunities and a great deal of our promotions are internal Charity At Applegreen we truly believe in the power of community and so, The Applegreen Charitable Fund that was set up to raise vital funds to support Irelands Children. By working at Applegreen you will assist in raising money for our charity partners, Barretstown. The charitable fund pledges to raise €1 million in the next 3 years INDHP
Burger King Assistant Manager
Burger King Assistant Manager - Applegreen Tuam Road Galway What will I be doing as Burger King Assistant Manager at Applegreen? You will play a vital role in supporting the front-line operations of our business. Support the manager with various administration tasks to ensure the highest performance of the store. Assist the site manager in driving sales and achieving sales targets. Motivate the team by challenging the staff to meet achievable goals through effective leadership and communication skills. Ensure that the store is operating in line with Burger King standards, policies and procedures. If you have at least 1 -2 years experience in a similar role and enjoy working in a fast-paced environment, you would be a great addition to our dynamic team. Why should I join The Applegreen Team? Benefits All staff will be entitled to a colleague discount card that offers 100% off our Bakewell Deli foods and all hot drinks. (Up to €10 saving a day) Bike to Work Scheme (Available after 6 months of service) HSF health plan for everyone from under €2.50 a week Employee Assistance Programme run by the HSE offers free counselling on personal, family, work and money matters. Training and Development We as a company are constantly growing our business, but it`s our people driving its success The Educational Training Boardoffers retail training courses through the Applegreen Academy We offer fantastic career opportunities and a great deal of our promotions are internal Charity At Applegreen we truly believe in the power of community and so, The Applegreen Charitable Fund that was set up to raise vital funds to support Irelands Children. By working at Applegreen you will assist in raising money for our charity partners, Barretstown. The charitable fund pledges to raise €1 million in the next 3 years. INDHP
Sector Officer in the Irish Coast Guard
The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. Essential Candidates must have on or before Thursday, 9th May 2024. 1. A minimum of 3 years relevant practical experience in the maintenance or inspection of either vehicles, boats, marine, cliff or Search and Rescue (SAR) equipment. 2. The ability to prepare reports, keep work records, and record progress. 3. Strong interpersonal skills including the ability to work in a team environment. 4. The ability to work on their own initiative, including effectively managing and prioritising workloads to meet deadlines. 5. Good oral and written communications skills including a good technical working knowledge of English. 6. Good Information Technology (IT) skills with proficiency in Microsoft Office applications. 7. Have a current full driving licence (Category B) and/or (Category C). Special Personal Attributes required for the performance of the job • Have a high standard of physical and mental fitness, as this post requires Officers to work in a professional emergency service. Good eyesight and hearing are essential. • In a safety sensitive organisation non-dependence on drugs is essential. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance at this level (detailed overleaf). Desirable • Practical experience in SAR, cliff, boat or drone equipment. • Experience of procurement. • Experience in using a computerised maintenance management system. • Experience working within a planned maintenance system. • Experience working in a large organisation under a safety management system (SMS) e.g. ISO45001. • Experience working within the requirements of a risk management system, risk assessing own activities. • Training in the area of vehicle, boat or equipment maintenance, inspection, or examination. • Experience working to a fixed timetable, ensuring duties carried out to schedule. • Experience of Coast Guard or search and rescue operations. • Experience in volunteering or working with volunteers. • Experience in land search, climbing, boat or drone operations. • Knowledge of Safety, Health, and Welfare regulations applicable to shore establishments and to the marine emergency operations and administration. • Have a good knowledge of maritime search and rescue operations, including in relation to maritime safety and awareness and IRCG Coast Guard Unit (CGU) operations. Candidates should note that the admission to a competition does not imply that the Public Appointments Service is satisfied that they fulfil the essential entry requirements. Therefore, the onus is on the candidate to ensure that they meet the essential entry requirements prior to submitting their application. KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS LEVEL Analysis & Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which they work – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts & interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills • Modifies communication approach to suit the needs of a situation/ audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/ expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others ELIGIBILITY TO COMPETE AND CERTAIN RESTRICTIONS ON ELIGIBILITY Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) and the Minister’s consent will have to be secured prior to employment by any Public Service body. Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010): The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Housing, Planning, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Part 1 - Conditions which particularly apply to this position Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Part II - Conditions which apply generally to this position Tenure & Probation The appointment is to an established position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date of appointment. During the period of the probationary contract, the appointee’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) Has performed in a satisfactory manner, and (ii) Has been satisfactory in general conduct, and (iii) Is suitable from the viewpoint of health with particular regard to sick leave. Prior to completion of the probationary contract a decision will be made as to whether or not the appointee will be retained pursuant to Section 5A (2) Civil Service Regulations Acts 1956-2005. This decision will be based on the appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to the appointee by the Department of Transport. A copy of Department of Public Expenditure and Reform guidelines on probation will also be made available to the appointee. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended, and your probation period suspended. • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. • Probation may be suspended in cases such as absence due to a non-recurring illness, and • Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties The appointee will be required to perform any duties appropriate to the position, which may be assigned from time to time. Travel, both within their sector, and potentially the other five sectors, will be required. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices.
