Customer Service jobs
Sort by: relevance | dateSupport Worker
The following posts are available in Nova Services: 2 X Permanent Full time Support Worker (Care Assistant Grade) 2 X Permanent Full time Support Worker (Care Assistant Grade), Waking Night Cover 2 X Permanent Part time Support Worker (Care Assistant Grade), 57.5 hours per fortnight 3 X Permanent Part time Support Worker (Care Assistant Grade), 52 hours per fortnight with up to 5 sleepovers Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. · Competitive Rates of Pay (€33,699 - €46,984 pro-rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Program The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Social Care Worker
We are hiring Social Care Workers in Ennis, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Social Care Worker Contracts Available: Various contracts available ranging from Permanent Part-Time 40/78 to Permanent Full-Time 78/78 PLEASE NOTE: Positions available are for Residential Services only Location: Ennis, Co. Clare The role of a Social Care Worker Social Care Workers fulfil a key supportive and advocative role for individuals supported by the service. The Social Care Worker’s role is to support the person in all aspects of their life focusing on the individual's ability and promoting independence and development of skills. They assist in all aspects of the practical tasks associated with the daily life of the person supported either in their home or within a day service setting. The Social Care Worker will assist and support people who use the service with the development of their individual person centred plan and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and help individuals make their own, informed choices. Qualifications: View Social Care Workers approved qualifications on: https://www.coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ **PLEASE SEE FULL JOB DESCRIPTION ATTACHED Some of our benefits: · Competitive Rates of Pay (€39,951 - €56,089 Pro-Rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: 3rd of August, 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDC
Person In Charge
Permanent Full Time Team leader (CNM2 Grade), Cairdeas Services Location: Cairdeas Services, Waterford Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Team Leader (CNM2 Grade) The person appointed will lead a team of residential staff, in Cairdeas Services facilitating choices and delivering supports to individuals regarding their life choices within the context of a person centred plan. The successful candidate must on taking up the post of Team Leader: a) Be registered by An Board Altranais R.N.I.D is desirable b) Have at least 5 years post qualification/registration experience gained with an up-to-date knowledge of current thinking and practice in services for people with intellectual disability. c) Have adequate training and experience pertinent to people with challenging behaviour and severe to profound Intellectual Disabilities. d) Be a holder of a current Irish Driving Licence. e) Have 3 years’ experience at management level in a management or supervisory role in the area of health or social care. f) Hold a management qualification g) Working knowledge and understanding of requirements of HIQA standards. · Competitive Rates of Pay (€60,854 - €76,897 pro-rata) · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Program The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Service Administrator
• Booking in all workshop jobs using our computerized systems • Working alongside the after sales manager to plan the workload for the Mechanics • Issuing invoices from our computerized system • Ordering and Receiving stock orders. • Dealing with customer queries both face to face and over the phone. • Picking and booking out parts to the workshop. • Assist at parts counter when required. Qualifications: • Excellent computer skills • Strong communication and customer service skills • Ability to work independently Full training will be provided.
Customer Service Advisor
Customer Service Advisor – Join Our Team! We’re excited to offer both in-office and hybrid roles at our Malin Head and Buncrana locations. If you're looking for a role where you can make a difference and grow in the customer service field, we’d love to hear from you! About the Role As a Customer Service Advisor (CSA) with us, you’ll be the friendly voice helping customers with their insurance questions and providing them with top-notch service. Your goal will be to ensure customers feel supported and have their issues resolved efficiently. While the role does involve some product knowledge, don’t worry – full training is provided! What You’ll Be Doing
Customer Services Administrator
Key Responsibilities: Professionally manage a high volume of inbound calls. Identify customer needs, resolve complaints, and provide effective solutions. Ensure communication aligns with company policies and best practices. Maintain ownership of customer requests from start to finish. Communicate effectively via email with customers. Achieve daily, weekly, and monthly activity targets. Build strong working relationships with colleagues to ensure smooth service delivery. Process information accurately and report any customer complaints to the manager. The Ideal Candidate Will Have: 1-2 years of experience in a similar customer service role. Experience in the Customer Service/Waste Industry (advantageous). Proficiency in Microsoft Office and IT systems. Flexibility to work in various areas of the company. Eligibility to work in Ireland. Strong proficiency in the English language.
Support Worker
Permanent Part Time Support Worker – 52 hours per fortnight with up to 5 sleepovers Location: Comeragh Services, Waterford Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. · Competitive Rates of Pay (€33,699 - €46,984 pro-rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Program The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Customer Success Operations Associate
What you can expect As Customer Success Operations Associate, your goal is to help us efficiently scale the Customer Experience (CX) department whilst achieving our customer KPI goals. You will support day-to-day business operations including new logo intake and system administration. You will ensure data integrity in our CRM and optimize system setup. You will build and maintain reports and dashboards to track key metrics. You will help improve team performance through process improvement and best practice adoption. Seize this exciting opportunity to join one of the world’s fastest growing SaaS companies. About the Team Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, an intelligent collaboration platform, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions. What we’re looking for Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Safety Customer Support Representative
About the Role At Uber, providing outstanding support that establishes trust for riders, drivers, eaters, delivery and restaurant partners—our community—is a core feature of our product experience. We invest in it and believe in providing the highest quality service performed in the smartest, most efficient way. As an Safety Investigations Specialist, you are all about helping and supporting our users with incidents that happened on a trip. We help people resolve their issues and turn unhappy users into our strongest evangelists. The right candidate is always looking for unique and exciting ways to solve problems with outstanding support and exceptional communication, ensuring that problems are resolved promptly while developing honest relationships with our community. Our safety investigations support teams are integral to ensure that “safety never sleeps” and ensure we live up to our culture value to Stand for Safety. NOTE: The role is for the overnight team working 5 days per week 11:45PM - 8:15AM. Who you are Incredibly empathetic and understanding of all parties including riders and drivers. You will be a powerful advocate for Uber’s users and are passionate about the community experience. Cool and calm under pressure. You have outstanding organizational skills, integrity, and great follow-through on tasks. Word-savvy. You’re eloquent and able to strike the perfect tone, whether you’re explaining a policy or process or responding to support issues via phone or IAS You love Uber. You are driven by helping others and being on the front-lines of a highly visible, fast-growing brand. You can move quickly with care. You adopt change and can absorb new information with ease. What you'll do Deliver high-quality service across multiple support platforms including phone and messaging Handle sensitive issues with compassion and empathy Provide support and reassurance during unforeseen incidents such as accidents Be a hardworking advocate for users while answering any questions that come your way Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. Lead a high volume caseload by being organized and a subject matter expert Have keen eye for detail and strong sense of doing the right thing Triage issues and raise them when vital Be a great teammate through engagement and ownership Basic Qualifications Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments Experience in escalated customer service or relevant prior experience investigating urgent and high-priority issues including accidents allegations and handling sensitive information Excellent interpersonal skills and ability to establish trust and effective working relationships with others on an external and internal basis Dedication to excellence in behavior, performance and work product Ability to adjust and adapt in a dynamic work environment High proficiency using computers (typing, quickly navigating between various tools) Exceptional reading comprehension and writing skills. Ability to connect what users are asking for with answers to their true issues. Passion for helping others and creating support experiences that exceed users' expectations! Skilled at handling multiple issues at once to efficiently solve a large number of inquiries Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users Work time will be shift based totalling 40 hours per week Overnight and weekend shifts are required Preferred Qualifications Bachelor's degree or college experience preferred Customer support experience via messaging and phone and a consistent record of meeting KPIs
Client Services Representative
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Limerick’s Custody Client Service team are responsible for 600+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. Role Based in Limerick, the successful candidate will report into the Custody Services Manager. The successful individual will focus on resolution of client queries, where expertise is required to problem solve and manage client expectations. The role offers the opportunity to develop skills and knowledge of the firm’s global operating structure. The successful individual will be responsible for maintaining and enhancing the service provided to clients while also having the opportunity to identify and solve service issues. The key responsibilities of the role include: Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
