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Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: 2 years€,, experience in a customer service facing role is desirable Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Internal Audit & Compliance Specialist, SSC Month
Glanbia Internal Audit & Compliance Specialist - SSC, 18 month ftc Overview This role is responsible for standing up and overseeing a governance process for the SSC (Shared Services Centre) that provides assurance to key senior stakeholders , in conjunction with the SSC Functional Leads across Finance and HR, that the internal control environment is fit for purpose for a plc. Critical for this role is the ability to apply your deep knowledge of Finance and business process to the design of the overall internal control environment and the ability to influence and pivot as the business and SSC process changes and new services evolve within the SSC. Key relationships to develop with be our BPO partners as well as Internal and External Audit. The opportunity Where and how you will work The opportunity can be based in Citywest, Dublin 24 with a requirement to be onsite each week with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance. What we would like to offer you! The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, competitive salary, and the opportunity to progress your career. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Senior Manager SSC Service Management
Glanbia Senior Manager SSC Service Management Overview This role connects the SSC (Shared Services Organization with BPO partner(s) and to internal customers across the Business Units. The role ensures service excellence through ensuring BPO contractual obligations are met, stakeholders needs are identified and responded to, and performance is continuously improved. This role works alongside the SSC Functional Leads to deliver seamless services to the organization. For the SSC Services Organization this role owns the design, operation and continuous improvement of the overall governance model, service delivery SLAs/KPIs, BPO vendor management including contract & change management, service catalogue and recharge model to the business and embedding a Global Process Ownership (GPO) model across the business. Key Elements of the Role Where and how you will work The opportunity will be based in Citywest, Dublin 24 with a requirement to be onsite each week with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.
Buyer
Buyer (Job Ref: 25N/BYYR) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Buyer within our Purchasing Department. What does this team do? Our Purchasing Department plays a vital role in ensuring the success of Randox Group, through sourcing and acquiring a variety of goods and services required to ensure positive outcome to our clients and customers. They do this by undertaking efficient acquisition and procurement of goods and services. Location : Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent. Working Hours/Flexibility : 40 hours per week. Monday to Thursday 8.15am to 5.30pm and 8am to 1pm on a Friday. What does the role involve? This role is tasked with the Buying operations within the Purchasing Department, ensuring that all orders are placed and received on time in accordance with Standard Operating Procedures and departmental requirements. • Sourcing & Negotiation: Identify and Negotiate with Suppliers to ensure the best quality and price to include Contract Negotiation • Inventory Management: Monitor Stock Levels and forecast demand to maintain optimal inventory • Market Analysis: Conduct Market Research to stay updated with industry trends and competitor activities • Supplier Relationships: Build and maintain strong relationships with suppliers to ensure reliable supply chains. • Cost Management: Implement cost-saving strategies without compromising on quality • Operational: Preparation and placing of Purchase Orders, ensuring all incoming orders are delivered on time • Cross-checking of supplier invoices against orders placed • Maintenance of accurate purchasing records • Developing and maintaining strong lines of communication with other Randox Departments Who can apply? Essential criteria: • Qualified to degree level in Life Science, Supply Chain Management or Business-related subject • Proven experience in a similar role • Strong Negotiation and Communication Skills • Excellent Analytical and Problem-Solving Abilities • Excellent Organisational and Time Management Skills • Proficiency in Purchasing Software and Microsoft Office • Awareness of Principles of Lean Manufacturing and Total Quality Management • Willingness to travel to meet Suppliers • UK Driving licence • Eligibility to work within the UK Desirable: • Chartered Institute of Purchasing & Supply qualification • Auditing experience • Training in Six Sigma • Working knowledge of Health and Safety requirements How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Shop Manager
Salary Range: £25,831 to £27,715 per annum* Purpose of the Role: The post holder will be responsible for maximising net income earned from the Hospice shop and be accountable for the effective management of finances, staff, volunteers, stock, premises, and administration. They will deliver high standards of customer care and ensure that the image and reputation of the Northern Ireland Hospice is maintained. Duties and Responsibilities: Income Generation • Maximise sales of donated goods and seasonal merchandise, consistently achieving sales budgets/targets. • Implement efficient systems to sort, date, price, and prepare donated goods. Establish and maintain regular sources of stock through effective networking. • Organise and promote special events and promotions to capitalise on local opportunities and enhance the shop's visibility. • Drive gift aid sales conversion rates through new donor acquisitions and fostering repeat donations. • Uphold superior standards of shop presentation through meticulous merchandising and exemplary housekeeping practices. • Ensure cash handling procedures are followed, deposits are timely, and the EPOS till system is operated correctly. Management • Establish and maintain relationships with customers, community representatives, and volunteers to ensure a consistent flow of stock. • Act as a key-holder and liaison with relevant authorities maintaining the shop's physical and operational security. • Maintain high standards of cleanliness. Uphold safety standards and ensure compliance with fire and health regulations. • Organise special events and promotions to drive sales. • Ensure compliance with trading standards and health regulations. • Ensure adherence to opening/closing schedules. • Support neighbouring shops and Hospice activities as needed. Customer Service • To provide an excellent customer experience and to have a good overall knowledge of stock. • Manage complaints efficiently and effectively. People & Development • To be responsible for the daily management of the shop team, including performance reviews and absence management • To effectively recruit, induct, manage, train, and develop paid staff and volunteers in the shop to agreed procedures and standards, ensuring necessary cover is maintained during the agreed opening times of the shop. • Identify training needs for the shop team. • Attend, where appropriate, training courses relevant to the development of the role • Promote awareness of relevant training courses and development opportunities to others within the team Administration • To complete all administration to required standards and deadlines. • To manage controllable costs, expenditure, and petty cash. • To ensure minimum losses of both stock and cash by following till and banking procedures. • To adhere to all Policies and Procedures including those relating to the Health & Safety of premises and team. • Embracing changes and development of new IT and operational procedures across the charity. • Ensuring sufficient shop cover through effective management of team resources e.g. rotas, holidays, and lieu time. General Responsibilities: • Provide courteous and respectful service in line with Hospice values. • Demonstrate commitment through regular attendance and task completion. • Familiarise with and comply with Hospice policies and procedures. • Uphold Hospice values and code of conduct in all interactions. Valuing Diversity and Equality All staff should carry out their duties in accordance with the principles of valuing diversity and equity of provision. It is the responsibility of all staff to support the Hospice vision by promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support or comply through the implementation of the Hospice’s Equal Opportunities Policy. This job description is neither definitive nor exhaustive and may be changed to meet the changing needs of Northern Ireland Hospice. Job Specification Essential Criteria 1. 2+ years’ retail experience in a supervisory/management capacity within the clothing or houseware market. 2. Experience of sales floor merchandising and stock display. 3. Experience in the training and development of others. 4. 4 GCSEs, including English Language and Maths at Grades A-C (or equivalent qualifications) and basic IT skills. Applicants who do not have the specified minimum qualifications will be assessed on their ability to demonstrate, by virtue of their experience and/or other relevant information, their competence to meet the demands of the post. The following will be measured at interview. 5. Ability to be innovative and creative within sales development. 6. Effective interpersonal and organisational skills. 7. A team player, hands-on manager who is self-motivated and resilient, with a positive and proactive outlook, with the ability to motivate others. 8. A Flexible approach to working hours. 9. A genuine interest in promoting the aims of Northern Ireland Hospice. DESIRABLE CRITERIA • Experience of working in and a good operational understanding of the culture within the charity shops sector including an awareness of Gift Aid • Knowledge of the laws relating to charitable trading. • Experience in dealing with environmental health and trading standards officers
Shop Supervisor, For Waiting List
Join Our Team as a Shop Supervisor at Northern Ireland Hospice! Are you passionate about retail and making a difference? Northern Ireland Hospice is looking for a motivated and friendly Shop Supervisor to join our team. We are recruiting for a waiting list for full time and part time positions across our Glengormley, Antrim Road and Abbots Cross locations. In this exciting role, you'll be at the forefront of our mission, helping to deliver fantastic customer service, manage stock, and support a welcoming environment for both customers and volunteers. Whether you’re assisting with sales, sorting donations, or ensuring our shop is looking its best, every day will be a new and rewarding experience! What we’re looking for: At Northern Ireland Hospice, we’re not just about retail; we’re about building connections and making a lasting impact on our community. Join us and be part of something truly special! Ready to make a difference? Apply now and help us make a meaningful difference every day. For further details, kindly review the Job Description and Specification. Should you have any queries, please do not hesitate to reach out to a member of our People & Organisational Development Team at 02890 781836. The deadline for applications is Tuesday 13th May, at 4pm (we recommend submitting applications at least 15 minutes prior to ensure smooth processing). For assistance with navigating our online application platform GetGot, or for troubleshooting, please consult the following link: Getgot Application FAQs Please be advised that all correspondence will be sent to the email address provided on your application form. Kindly check your 'junk/spam' folder as emails may occasionally be filtered there due to personal email security settings. Any communication will originate from an email address ending in @nihospice.org. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Sales Assistant
ROLE To work as a team and support the Pharmacist/Retail Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Essential Criteria Hours 12 hours per week, Monday to Sunday, as per rota Previous unsuccessful applicants within the last 2 months need not apply. Flexibility is required
Chef Manager
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef Manager to join our team in NRC Newtownabeey. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Asset Manager
JOB PURPOSE: Responsible to the Strategic Asset & Investment Manager for the operational delivery of a range of professional Land & Property functions including the management of Corporate Insurance and off-street car parking function. All correspondence in relation to your application will be sent via email. Please ensure a valid e-mail address and mobile number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their emails including junk folders regularly. Human Resources Dept (Banbridge) The Old Techincal Building Downshire Road Banbridge BT32 3JY Telephone: 0300 0300 900
