Customer Service jobs
Sort by: relevance | dateProject Manager: Virtual Services
Overall Purpose of the Post: Enable Ireland in partnership with the HSE seeks a Project Manager to develop a model for accessible and sustainable Virtual Services in collaboration with a small number of HSE funded Adult Disability service providers and within the current Adult Day Services framework. This is an exciting opportunity to work on an innovative project to identify the demand and need for online services to support adults with disabilities nationally. The Project Manager will adopt a co-design approach to undertake organisational needs analysis of current and future interest and need from participating organisations. They will share accessibility training resources, support access to Assistive Technology, support access to Enable Ireland’s current virtual service offerings and manage the development and delivery of 4 new online courses in partnership with participating organisations which will be informed by the organisational needs analysis. This is a hands-on Project Management role, where the post holder is expected to both lead and participate in the development of the project. Duties: The Virtual Services Project Manager will manage all aspects of project delivery to ensure successful delivery of the project objectives, including the management of relationships between the lead agencies: Enable Ireland and the HSE, the oversight group, participating partners, the external systems assessor, and others. The project consists of three stands: - Governance & oversight - Operations - Systems Assessment of current status and future potential of virtual services Terms & Conditions: Responsible to: Manager, National Assistive Technology Training Service Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: Grade VI €51,589 - €63,501 Annual leave: Annual leave entitlement is 33 days per annum and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join on earlier of 1st July or 1st January following start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance/ Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (if applicable): All periods of sickness exceeding two days must be medically certified . Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. NB: INTERVIEWS WILL TAKE PLACE W/C 21ST JULY 2025
RHM-- - Operations And Clinical Services Manager
Operations and Clinical Services Manager RHM-6-25-137 Regional Hospital Mullingar Location of Post: There is currently one permanent whole-time vacancy available in Regional Hospital Mullingar. A panel may be formed as a result of this campaign for Operations and Clinical Services Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries: Name: Margaret Kelleher Location: Hospital Manager, Regional Hospital Mullingar Email: Margaretm.kelleher@hse.ie HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: William Wang HR Recruitment Officer HSE Dublin and Midlands Email: William.wang@hse.ie Tel: 087 325 1532 Purpose of Post: The Operations and Clinical Services Manager will have a very hands-on approach to all aspects of the operational function of the hospital and will lead on all activities relevant to this. He/she will support the development of structures within RHM to deliver on the strategic as well as day-to-day operation function within each service and directorate as applicable. The primary purpose of the Operation and Clinical Services Manager is to provide strong strategic, professional and managerial leadership for all aspects of the health service operation for RHM. The Operations and Clinical Services Manager will focus on planning, developing and implementing RHM operational strategy and monitoring and managing operational performance. The Operations and Clinical Services Manager also had lead responsibility for the Clinical Services including HSCP services in the hospital. The Operations and Clinical Services Manager will work as part of the hospital executive with professional accountability for the effective and efficient delivery of operational and clinical support services in enablement of Clinical Directorates and broader corporate structures. The post holder will be accountable for the clinical and operational competence of all staff under their authority. The scope of the operations function includes: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements ·A relevant qualification, with a minimum of a primary degree, ideally in a healthcare or clinical field. A master’s degree in a healthcare-related area is desirable.
Senior Occupational Therapist CRC National Specialist Service
Senior Occupational Therapist CRC National Specialist Service, Waterford One Year Fixed Term Contract, Full-time role, 35 hours per week It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies, and knowledge for the post. Informal enquiries to Nicola Doyle, CRC Occupational Therapy Manager, ndoyle@crc.ie Please apply through the 'Apply Now' button. Applications must be received on or before 17th July 2025. Department of Health Salary applies Senior Occupational Therapist Grade code 3301 (€63,279 -€ 74,509). A panel may be created for future posts within CRC National Specialist Support Services Data Protection: Please refer to crc_job_applicant_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle This role is subject to HSE Approval We reserve the right to close this competition early if we receive a very high volume of applications. #cr
Fundraising Volunteer Coordinator
Fundraising Volunteer Coordinator · 0.6WTE (21 hours) · Indefinite Duration contract · Based in Harold’s Cross with travel to Blackrock and Wicklow · Board of Directors Funded · Grade IV (Clerical) An exciting opportunity has arisen for an enthusiastic and motivated individual to join an established, busy and dynamic Fundraising & Communications Department. The post of Fundraising Volunteer Coordinator will play an important role in the development and execution of new and existing events and campaigns and community fundraising to support vital frontline services across our three Hospice sites of Harold’s Cross, Blackrock & Wicklow. The role will report into the Senior Manager Public Fundraising. Essential Requirements Qualifications: · Relevant third level qualification at degree level or higher Experience: · Minimum of 3 years, in the last 5 years, relevant experience in people or team management · Experience of campaign and event or project management · Experience in budget management · Familiar with CRM Software. · Familiar with data protection legislation. · Experience in data management. · Strong proficiency in Microsoft Office packages: i.e. Word/ Excel/ PowerPoint etc Other: · Full valid driving license Desirable Requirements Qualifications: · A relevant professional qualification in the area of Event & Campaign/ Project Management. Experience: · Experience working in not for profit or charity sector. · Experience of volunteer management · Experience of delivering presentations and of teaching/training groups. A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Ann Julian | Interim Senior Manager- Public Fundraising | 01-4911072 | ajulian@olh.ie Latest date for receipt of applications is 12 PM on Monday 14th of July 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Apprentice Service Advisor
Due to continued growth within the group, we are currently recruiting for a trainee Service Advisor to work in our modern Joe Duffy Athlone dealership. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Requirements: To be the focal and experienced point of contact for our Athlone customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Athlone dealership range. Maintain relevant systems ensuring accuracy at all times. Likely to be/have: Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills. Excellent organisational skills. Able to record accurately all relevant details. Ability to 'up sell' additional work / accessories. An ability to absorb and understand technical data and explain it to our customers as required. A full, clean driving licence is an essential requirement for this role We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Programme. Industry-leading training and progression plans. Bike to Work Scheme. 20 days of Annual Leave. Life cover. Active Social Club. PRSA.
Psychology Assistant
Psychology Assistant · 0.5 WTE (17.5 hours) · Temporary Specified Purpose (approx. 12 months) · H.S.E. funded · Based in Harold’s cross The successful candidate will have an exciting opportunity to work closely with Principal, Senior, and Staff Grade Psychologists to deliver and further develop the Psychology Service in OLH&CS across inpatient and community / outpatient settings. The purpose of this role is to support the clinical service provision, research and teaching capacity of qualified practitioner Psychologists. Following induction and training, the Psychology Assistant will undertake prescribed tasks relating to assessment and intervention commensurate with their level of competence under the supervision of a professionally qualified psychologist who will hold full clinical and professional responsibility. The Psychology Assistant post will be a much-valued resource and will support the delivery of service-related initiatives as well as evidence-based psychological services to patients attending OLH&CS. This role will operate in line with the Psychological Society of Ireland guidelines for such posts. Essential Requirements Qualifications: · Have a Psychological Society of Ireland (PSI) accredited qualification at not less than a Level 8 at 2.1 honours grade on the QQI qualifications framework in which psychology was the major subject. See: https://www.psychologicalsociety.ie/ OR · A Level 8 honours degree in another subject together with an accredited conversion qualification at a minimum of (2.1) as conferring eligibility for graduate membership of the Psychological Society of Ireland. See: https://www.psychologicalsociety.ie/ OR · A qualification equivalent to either (i) or (ii) which would allow the applicant to become a graduate member of the PSI. See: https://www.psychologicalsociety.ie/ Experience: · Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability, for the proper discharge of the duties of the office. Competencies: · Evidence of excellent interpersonal effectiveness and communication (written communication will be assessed via the application form and rated accordingly) including the ability to collaborate and work effectively with colleagues, service users, families, etc. · Demonstrated knowledge of research methods. · Evidence of strong organisational skills. · Evidence of the capacity to self-reflect (e.g., in the context of supervision, in the receipt of developmental feedback, and in learning from experience). · Awareness of issues of confidentiality, safeguarding and child protection when working with patients. · Capacity to engage with and respond appropriately to individuals in distress. · Proven ability to empathise with and treat others with dignity and respect. · Proven ability to evaluate information and make effective decisions. · Awareness of and ability to work in an inter-disciplinary manner. · An awareness of the value of effective supervision · Evidence of capacity to respond flexibility to feedback and an openness to change. · Proven ability to manage self in a busy working environment. · Evidence of effective self-care practices. Desirable Requirements Qualifications: · A Master’s degree in Psychology (e.g. Applied Psychology, Neuropsychology, Health Psychology). Those currently completing a Master’s programme must provide a referee with knowledge of your achievements on the programme to date. · Previous work experience in a healthcare setting (this can include paid or voluntary work) · Previous experience of clinical interview and use of a variety of psychometric assessments, including neuropsychological assessment tools. · Previous experience of Mindfulness-based interventions. · Clean Driving Licence and access to own car · Information / digital technology skills. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Dr Niall Galligan | Principal Clinical Neuropsychologist | 085 8248353 | ngalligan@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on Thursday 31stJuly 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Science & Innovation Customer Project Manager
Your recipe for a rewarding career starts here! Why Dawn Farms? We can offer an excellent opportunity to be part of a world-class team, equipping our teams with the knowledge and the necessary skills to achieve their full potential. Innovation is a key ingredient of our success in protecting our market position and keeping our competitive edge. To be truly innovative, we invest in recruiting and developing a highly skilled, ambitious and talented team. Job Purpose Dawn Farms is currently seeking for a S&I Customer Project Manager to join our Science & Innovation Department to be based in our head offices in Naas, Co. Kildare . As a Project Manager, you will be the key driver of our stage gate (Nectar) innovation process, delivering each project within agreed timelines. You will lead culinary and process-based ideation sessions, manage stakeholder engagement, and ensure effective communication and documentation throughout the project lifecycle. Building over time a track record of success is a key deliverable. Positions: Full-Time, Permenant Location: Naas, Co. Kildare, Ireland Working Hours: Monday - Friday 8am -5pm Salary: DOE Role Responsibilities & Duties
Service Delivery & Contracts Coordinator
Elmwood Protection Services (part of the H&J Martin Group within the Lagan Specialist Contracting Group) is now recruiting a Service Delivery & Contracts Coordinator. Company: Elmwood Protection Services Job Type: Full Time, Permanent Location: Belfast Our Business Elmwood Protection Services is a leading provider of comprehensive fire, security and access solutions. Respected and led by industry experts we offer a full range of services across fire protection, security systems, doors, and gates. Our commitment to excellence in service provision ensures that we deliver first-class service to our clients. We serve a diverse range of sectors including commercial, industrial, hospitality, private, public, and residential customers across the UK. Our reputation for delivering tailored solutions and first-class service has made us a trusted name in the industry. Role Overview We are seeking a proactive and detail-oriented Service Delivery & Contracts Coordinator to support the operational and contractual delivery of our services. This key role is responsible for managing all departmental administration, monitoring performance data, and ensuring accurate reporting across internal systems and client platforms. Working closely with the business’s management, you will assist in the coordination of service contracts, track engineer documentation, and support client communications. You’ll take ownership of administrative processes, contribute to compliance and performance monitoring, and play a vital role in ensuring the smooth and efficient running of the department. Please see attached document for full job advert. The closing date for completed applications is Wednesday 23rd July 2025 at 12 noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
Food Service Assistant
Job summary If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at Moy Park Craigavon. This is a great opportunity to join a world leading facilities management company. Working Pattern:
Credit Advisor Financial Services
Credit Advisor Dell Financial Services Dublin, Ireland At Dell Technologies, we take credit risk seriously. Our Credit professionals manage the exposure that comes with providing financing to our customers across Europe. The Credit team evaluates financial risk, establishes credit limits, sets credit policies, and develops systems to monitor and control risk across a diverse portfolio. We balance commercial opportunity with sound risk management, always seeking to improve our processes and outcomes. Join us to do the best work of your career as a Credit Advisor on our Credit Team in Dublin, Ireland . What you’ll achieve As a Credit Advisor, you will be responsible for underwriting credit limits for customers of Dell Financial Services, the captive finance arm of Dell Technologies, serving a diverse portfolio of commercial and multinational corporate customers across European markets. You will work with Credit colleagues in Ireland and across Europe in managing a large portfolio of customers and will contribute to credit decisions that support Dell Financial Services’ commercial objectives while maintaining prudent risk standards. You will: Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the centre of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 27th June 2025 (role may close sooner) Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID: R265865
