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Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s) : Candidate Information Pack Grade VII ICT Modern Test Lead.pdf
ICT Network & Telephony Support Officer
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: •Child Protection and Welfare •Parenting, Family Support and Early Help Services •Alternative Care •Birth Information & Tracing and Adoption •Tusla Education Support Services (TESS) •Children’s Service Regulation •Counselling and Therapeutic Supports Further information is available on www.tusla.ie About Tusla ICT Tusla ICT provides the innovation, systems, and support to assist the Agency in delivering its services to children and families, as well as achieving its business and strategic objectives. Tusla has one of the largest ICT networks in the Irish Public Service, with approximately 6,000 users and 325 office/centre locations. The ICT directorate is responsible for delivering the following functions: ICT Networks, Server and Storage Management; Cyber Security, Business Continuity and Disaster Recovery; 0365 and Cloud Management; Application Development; Digital Transformation and Support; Data and Information Management; Service Delivery; ICT Business Support, Governance and ICT Programme Management. Job Objectives Main Duties and Responsibilities Network Infrastructure Support •Support in the Installation, configuration, and maintenance LAN/WAN infrastructure including switches, routers, wireless networks, and structured cabling. •Monitor network performance, availability, and capacity, proactively addressing issues. •Troubleshoot connectivity faults, diagnose root causes, and implement corrective actions. •Assist in network upgrades, migrations, and technology refresh programmes. Telephony & Unified Communications •Support on premises and/or cloud telephony platforms (e.g., VoIP, SIP, Microsoft Teams, PBX systems). •Support call routing, IVR, voicemail services, hunt groups, and contact centre features. •Maintain and troubleshoot telephony hardware, handsets, headsets, softphones, SBCs, and gateways. •Ensure high availability and quality of all voice services. Service Delivery & Support •Provide Level 2/3 technical support for network and telephony incidents and service requests. •Maintain configuration documentation, network diagrams, inventories, and procedures. •Work closely with internal teams, external service providers, and project stakeholders. •Contribute to change management, risk assessments, and continuity planning. Project & Improvement Work •Support ICT infrastructure projects such as: oNetwork modernisation oTelephony upgrade programmes oWi-Fi expansion oResilience and redundancy enhancements •Identify opportunities to improve system performance, efficiency, and automation. •Support rollout of new technologies aligned to public service digital transformation goals. Security & Compliance •Apply network security policies including access control, segmentation, encryption, patching, and monitoring. •Support incident response, vulnerability remediation, and service hardening. •Ensure compliance with public sector standards, data protection requirements, and audit processes. Relationship Management and Collaboration •Works as part of the ICT Infrastructure team in the delivery of high-quality support service to users. •Works in collaboration with other ICT teams as required to support the maintenance or replacement of network equipment and to deliver ICT projects as required. Human Resources •Interact with users in a helpful and responsive manner to understand their requirements and provide the service required. •Contribute to the team environment and culture in providing excellent service to users. Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following: •Have a minimum of 2 years’ experience in an ICT related support role with a demonstrated expertise in Networks & Telephony. •Knowledge and demonstrated experience in administrating ICT network and telephony infrastructure environments. •Possess sufficient administrative capacity to discharge the functions of the grade/post Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s) : Grade VI - ICT Network & Telephony Support Candidate Info Pack June 26.pdf
Cloud Architect
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s) : Candidate Information Pack Grade VIII – Cloud Architect.pdf
Food Service Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Ave Maria University, Mount Melleray Abbey, Cappoquin site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Chef Manager
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef Manager to join our team based at our Ave Maria University, Mount Melleray Abbey, Cappoquin site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at our CSSO, Dublin site. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cook
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cook to join our team at Mount Mellerey, Cappoquin. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Kitchen Porter
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Kitchen Porter to join our team based at our Ave Marie University, Cappoquin. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Study Licensee
Job Overview Applications are invited for the position of Study Licensee to provide maternity cover. The job is based within the Clinical Section of Research & Development Division and reporting to the Clinical Study Manager. The successful candidate will participate in conducting in vivo phase of studies and will be responsible for generating and compiling data related to both regulatory and non-regulatory studies. All work will be carried out in an organised and timely manner, adhering to regulatory requirements (FDA/EMA/MHRA), and following the principles of GLP, GCP, and established SOPs. Main Activities/Tasks Contact : recruitment@norbrook.co.uk
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Ave Maria University, Mount Melleray Abbey, Cappoquin site. This is a great opportunity to join a world leading facilities management company. Working Pattern: 15 hours per week Various days - No nights Rewards: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
