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Overall Purpose of the Post: To maximise sales and profit and assist in managing the shops in a commercial manner. To support the Shop Manager in day-to-day operations, be an advocate for sustainable living and Enable Ireland’s values in the local community and be a champion of reuse. Help meet financial targets while keeping sustainability and style at the heart of the shops. Duties: • Assist in the management and development of the shop in the context of an agreed work plan and agreed financial targets • Assist in training and supervision of shop staff, both paid and voluntary • Assist in the management, motivation, delegation and organisation of staff • Assist and support other Enable Ireland shops if and when required • Source high quality stock • Ensure there are adequate staffing levels in the shop at all times • Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards • Assist in stock merchandising, its security and its preparation for sale and display • Assist in maintaining accurate management and information systems • Ensure the shop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly • Deal appropriately and sensitively with queries about Enable Ireland services • Assist in full implementation of Enable Ireland Health & Safety policy in the shop • Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager • Assist in participating in the efficient flow of information within the organisation by sharing and seeking information as appropriate • Undertake other duties as requested by the line manager from time to time • Undertake your work in a manner that is friendly, flexible and informal GDPR compliance: In the course of carrying out the duties of this job and working with others which will include but is not limited to compliance with all Enable Ireland GDPR policies and procedures, attending all GDPR training sessions, ensuring personal responsibility for implementing safeguards and measures as directed, to minimise exposure to breach GDPR. Terms & Conditions: Responsible to: Shop Manager Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: The current salary scale for this part-time post is €17,659.20 per annum. 1% profit share pro-rata. Annual leave: Annual leave entitlement is 21 days pro rata per annum plus 2 gift days and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join following their start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance / Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (If applicable): All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further (13) weeks of sickness absence in the same 12 month rolling period. Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. Qualifications and Experience • Retail Experience is essential • Retail Supervisory Experience • Ability to Achieve Sales Targets • Fiscal Management • Good working knowledge of merchandising • Eligible to work in the State Organisational and Professional Knowledge • Strong financial ability • Strong understanding of customer focus • Ability to deal sensitively with queries about Enable Ireland services Core Competencies • Excellent interpersonal and sales techniques Leadership: o Ability to manage paid staff and volunteers o Ability to train and motivate a team IT Skills: o Proficient in MS Office o Good IT Skills Special Aptitudes – Communication • Strong negotiating skills • Good IT Skills
Staff Nurse Respite
- Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Staff Nurse to join our team in the Carlow/Kilkenny Respite service based in both Carlow and Kilkenny. Contract Type: Permanent Full-Time Salary Scale: €36,333 - €53,050 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) Annual Leave Entitlement: 33 pro rata per annum This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Overview of the Post The purpose of the role is to work as a member of the team providing respite and home support services, in all Enable Ireland locations across Carlow and Kilkenny. To work with the children/young people through a person centred approach to meet their identified needs during their stay in active partnership and in line with the needs and wishes of each child and family. This post will involve week day and weekend work, sleep overs and night duty. Duties: · Create an environment, which promotes each child’s participation in terms of choice and decision-making and in which each child is enabled to reach their highest level of independence. · The candidate should display a skilled approach to clinical and therapeutic interventions to provide care across various states of health and wellbeing and promoting wellness. · The candidate should be able to work within their scope of practice, building on their professional development throughout their employment. · Be a lead clinician in assigned, allocated clinical areas of responsibility and carry a clinical caseload appropriate to the post. · Be responsible for the co-ordination, assessment, planning, implementation and review of care for children according to service standards including TUSLA and HIQA regulations. · Ensure the implementation of agreed programmes of care for each child, are met in ways, which promote dignity and respect for the child. · Identify and understand the health and medical needs of each child as required and ensure their needs are met appropriately. · Work with individual children in a range of settings. At all times the staff will take the lead in ensuring the safety of the children. · Provide leadership, support, mentorship to all support staff in the provision of clinical and care support services across multiple locations. · Takes responsibility for the line management and clinical supervision of staff and student within the team/service as required. · In partnership with parents/carers/team to act as facilitator to foster links with the child’s future educators. · Identify training needs and deliver training to non-nursing staff as required. · Ensure that the care and hygiene of treatment rooms, bathroom and toileting facilities are to the highest standards. · Planning and management of bus routes and time schedules and act as bus escort in the transportation of the children to and from home as required. · Staff will be expected to display appropriate sensitivity while working closely with families and service users. · Works in accordance with Enable Ireland’s Code of Practice, Guidelines for working with Services Users and other Enable Ireland National Policies and Procedures. · In consultation with the inter/multidisciplinary team be responsible for the design, implementation and evaluation of the programme of activity for each child. · Liaise with and organise Paediatric Clinics as appropriate. · Liaise with Health Care Professionals. · Ensure that equipment, toys and furniture are maintained in good order. Overall responsibility for children’s clothing and equipment, ensuring they go home in good order. Planning and Organising of Activities and Resources: · Plans and organises activities and necessary resources efficiently and effectively. · Understands the importance of time management for themselves and in particular how this translates to organising their assigned caseload. · Demonstrates the ability to arrange and schedule activities. · Deals with unexpected scenarios with persistence and flexibility to ensure the achievement of goals. · Will be accountable for regular documentation of children’s progress in their files. Professional Development and Standards in the Service: · Ensures that all records and technical data are up to date and available if required. · Ensures strict compliance with health and safety standards and adheres to operational guidelines ensuring equipment is checked and working correctly in accordance with safety standards. · Maintains a disciplined and professional level of performance under sustained or situational pressure. Integrity & Decision Making: · Holds an appropriate and effective set of professional values and beliefs and behaves in line with professional standards as set down by Enable Ireland NMBI, and other relevant professional bodies. · Makes decisions in a well-judged and timely manner bringing all relevant information to bear. · Uses logical analysis to break complex problems into their component parts. · Promotes and consistently supports the demonstration and development of evidence based service delivery. Service Delivery & Initiative: · Has the functional and technical knowledge and skills to make a credible contribution to the service. · Collaborate with the children and young people while working in partnership with parents/family/carer and all other relevant stakeholders to identify and achieve goals. · Strives to achieve quality results at all levels of the servicein line with the European Foundation for Quality Management (EFQM) as adopted by Enable Ireland. · Takes initiatives to move the service forward and shows a willingness to try out new ideas under supervision that add service delivery value. · Is committed to achieving evidence based goals and the continuous improvement of the service. · Shows enthusiasm and a high level of motivation in completing projects. Building and Maintaining Working Relationships: · Forms strong positive working relationships across all areas of the service, builds on a common understanding. · Demonstrates a supportive and reciprocating work style including strong empathy with service users. · To communicate effectively with parents of children attending the service so as to provide a children and family centred service. · Works appropriately with all stakeholders. Team Working: · To work in collaboration with the other members of the interdisciplinary team in the planning and delivery of services for children, in particular in the development of person centred planning. · Attend and actively contribute to relevant clinical and professional and service meetings. · Participate in training and developmental opportunities as identified and agreed. · Support and contribute to research initiatives as required. · Understands concepts of interdisciplinary team working and complexity of working in teams. Communication: · Gets a message across fluently and persuasively in a variety of different media (oral, written and electronic). · Makes a compelling case to positively influence the thinking of others. · Demonstrates strong listening and interpersonal skills. · Works in partnership with a range of relevant stakeholders. Leadership: · Builds credibility and portrays the profession/service in a positive light by being professional and well informed. · Demonstrates determination and initiative to achieve results and improve the service. · Clearly accepts accountability for standards of performance in relevant area of responsibility. · Inspires others to work to high standards by being enthusiastic about the profession and the service. · Maintains ethical and personal standards at all times. · Facilitates individual and group interventions in a skilled manner. · Communicate and work in co-operation with the Manager and other team members in providing an integrated quality service, taking the lead role as required. · To carry out vaccination of both service owners and staff as required. Essential Criteria: · A recognised validated University Degree or an equivalent qualification in Intellectual Disability Nursing/ or Children’s Nursing. · Must be registered, with the Nursing & Midwifery Board of Ireland [NMBI]. · Candidates must have current eligibility to work in the state. · Full manual driving licence for within the state / jurisdiction with access to own transport. · Experience of working with children with disability. · Annual registration On appointment, practitioners must maintain live annual registration maintained by Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And Practitioners must confirm annual registration with the NMBI to Enable Ireland. Desirable Criteria: · Commitment to working in partnership with parents/carers and children in a family centred manner. · Good knowledge of child protection & child development. · Demonstrate an understanding of the concept of residential respite and day services. · Understanding of HIQA standards. · Experience of working with teenagers with behaviours that challenge. · Experience of inter/transdisciplinary working. · Maintains a disciplined and professional level of performance under sustained or situational pressure. - Demonstrates the ability to arrange and schedule activities. · Be able to work effectively as a team member to work without daily supervision and be self-motivating. · Willingness to embrace service development and change. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including:- · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Friday 8th May A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Clinical Nurse Manager, Alert Redspot, Emergency Department
Job Title, Grade Code Clinical Nurse Manager 2 (Altrabainisteoir Cliniciúil 2) – ALERT/REDSPOT Emergency Department (Grade Code: 2119) Location of Post HSE Mid West – University Hospital Limerick FFS An Íarthar Láir – Ospideál Ollscoile Luimnigh The current vacancy available is permanent and whole-time in University Hospital Limerick. A panel may be formed as a result of this campaign for Clinical Nurse Manager 2 – ALERT/REDSPOT Emergency Department from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Contact Ms.Jennifer Khan, Director of Nursing Urgent and Acute Care Emergency Directorate, University Hospital Limerick Email: jennifer.khan@hse.ie Telephone: 087 4515839 Contact Ms. Eimear Breen, Assistant Director of Nursing Urgent and Acute Care Emergency Directorate, University Hospital Limerick. Email: Eimear.Breen@hse.ie Telephone: 087-1877723 Contact UHLRecruitment@hse.ie for enquiries relating to the recruitment process.
Senior Dietitian
Senior Dietitian – Permanent, Full-time Role Summary The Dietitian will function as an efficient and effective member of the clinical team with the aim of ensuring optimum delivery of a clinical nutrition and dietetic service to patients and ensuring appropriate follow up as necessary. Responsibilities: · Ensure that professional standards are maintained in accordance with the requirements as set out by CORU. · Provide all aspects of specialist nutritional or dietetic advice, treatment and support to service users taking into account their mental, psychological, emotional and physical needs. · To examine, negotiate and develop the dietetic service that is provided to the multidisciplinary teams within St John of God University Hospital · Prioritise and manage a patient caseload according to the needs of the service, providing high quality evidence-based nutrition and dietetic service to both adults and adolescents. · To provide therapeutic dietary guidelines for service users and their families who are dealing with an eating disorder, in both adults and adolescents. · To work as a key member of the multidisciplinary team which includes psychiatrists, psychologists, specialist eating disorder nursing staff, family and CBT therapists, art therapy, occupational therapy and teachers. Essential Qualifications : · BSc Human Nutrition and Dietetics or a related science degree. · Masters in Dietetics. · CORU Registration and maintenance of this registration. · Member of Irish Nutrition and Dietetic Institute. · Minimum of three years post graduate clinical dietetics experience
G Orthoptist, Senior /
Campaign Reference Number & Job Title: G11922 Orthoptist, Senior // Ortoptach, Sinsearach Grade Code: 3417 County: Galway Hse Area: HSE West & North West Region Staff Category: Health and Social Care Professionals Contract Type: Permanent, Whole Time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: We welcome enquiries specific to the role. Elizabeth McElnea, Consultant Ophthalmic Surgeon Email: ElizabethM.Mcelnea@hse.ie Closing Date: 10am on Wednesday, 6th May 2026 via Rezoomo only. Location of Post Ophthalmology Department, Galway University Hospitals There is currently one permanent, whole-time vacancy available in Galway University Hospitals. A panel may be formed as a result of this campaign for Galway University Hospitals from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Application Details https://www.rezoomo.com/job/96695/ Post Specific Related Information • Post qualification experience in assessing children with complex needs • Post qualification experience in assessing children/adults with (complex) motility issues • Experience in managing staff
Uhwsmrol Staff Midwife
*** PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED*** Professional Responsibilities The Staff Midwife will: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Information Officer
Responsible to: Reporting to the Development Manager on a day to day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties: The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services. The delivery of outreach services through Citizens Information Services and other outlets as required. Follow up work arising from information and or advocacy sessions with clients. Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board Citizens Information website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. To co operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on joint initiatives from time to time. Operation of query management, advocacy case management and data collection or statistical analysis systems. Operation of systems for monitoring and evaluation of the service. Undertaking publicity and promotional initiatives appropriate to the development of the service. Assisting in any research and or social policy initiatives appropriate to the development of the service. Identifying and feeding back to the Citizens Information Board issues that have social policy implications. Representing the CIS at conferences and similar events as decided by the Board or Development Manager. Such duties including administrative duties as may be assigned from time to time by the Development Manager. Minimum Education Qualifications and Attainments: Educated to Leaving Certificate standard, or equivalent, with a minimum of one year experience of working in an information, advice, or advocacy setting. or Less formal academic qualifications with a minimum of three years experience of working in an information, advice, or advocacy setting. Essential Knowledge and Experience: An understanding of the issues around the provision of, and access to information, advice and advocacy services. Working knowledge and understanding of how the social welfare, health and income tax systems operate in general and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, education. Excellent organisational, administrative and IT skills. Desirable Skills, Abilities and Experience: Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. Strong communication skills, both orally and in writing. Previous experience in the information or voluntary sector. Proven ability to represent, negotiate and communicate on a client’s behalf. Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by the CIS. Ability to interpret and implement organisational policy. Successful Candidate will be: Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services. Have an understanding and knowledge of the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board and knowledge of volunteering, with reference in particular to the distinctive characteristics of an organisation which provides a service to the public through the agency of trained volunteer personnel. Be open to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekends. Time Off In Lieu arrangements apply in all such circumstances. This is a permanent position, subject to satisfactory completion of a six month probationary period. The period of probation may be extended at the discretion of the Development Manager or Regional Manager. The successful candidate will be available to work 17.5 hours per week part time. There may be a requirement to work evenings from time to time. Salary Scale: range of €34,672, €37,201, €39,755, €41,656, €43,497, €45,977, €47,781, €49,599 maximum, €51,251 LSI1, €52,900 LSI2. Salaries pro rata for part time work. Incremental Credit: It is expected that all new entrants to North Munster CIS will be appointed at point one of the salary scale. However, North Munster CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Munster CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution 5 percent of salary, employer contribution 7 percent of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age currently 66. Annual Leave: Calculated on a pro rata basis for part year service as follows: 23 days 24 days upon completion of 2 years service 25 days upon completion of 5 years service Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Development Manager
Responsible to: The Regional Manager of South Connacht Citizens Information Service CIS Purpose of the job: To be responsible for the management and development of service delivery within a specified service area of the South Connacht Citizens Information Service region, and to contribute to the development, leadership and management of the service as part of the Regional Management Team. Main Duties: Be responsible for the development and delivery of service of the assigned service area, in line with the company’s strategy, action plan and the Citizens Information Board guidelines for the provision of Citizens Information Services. To contribute to the development and implementation of a regional strategy for the provision of quality information, advice, and advocacy services. Management of Service Delivery Manage and develop the provision of information and advice services within the service area. Manage and develop the provision of advocacy services within the service area, with the support and assistance of the Advocacy Support Worker and other approved advocacy supports. Identify, manage and promote outreach services and other information related activities within the service area, in line with the company’s regional strategy and available resources. Leadership, Management and Team Development Lead, manage and motivate a team of paid and unpaid staff including volunteers and scheme workers, in conjunction with relevant stakeholders within the service area in the effective provision of information, advice and advocacy services. Responsible for identifying ongoing training, development and support needs of staff and address these through local, regional, and national training provisions. Actively participate within the regional performance management development system PMDS process, ensuring that this process is implemented with all paid staff reporting directly to this position. Quality Control Responsible for the implementation of approved quality control mechanisms to ensure accuracy and consistency of information and advice provision within the service area. Manage and actively monitor the accurate and timely electronic recording of CIS outputs in line with relevant data recording and case management requirements. Contribute to the development and operation of systems for monitoring and evaluating outputs of the CIS region within relevant guidelines, and responsibility for managing the implementation of same within the service area. Ensure compliance with data protection legislation and instil good practice among staff in this regard. Highlight issues of concern regarding accessibility to CIS services to the Regional Manager. Implement referral pathways both inter and cross regionally to support client access to appropriate level of service provision. Support the coordination of referrals to other services and collaborate with other CIB funded services to support clients. Administration Responsible for the effective management of recording and reporting on information, advice, and advocacy activity within the service area, including the reporting of social policy issues to the Citizens Information Board. Responsible for planning, managing and delivering timely and relevant service reports as required. Manage service area or project budgets as assigned by the Regional Manager from time to time. Ensure the implementation of the provided financial system within national and regional financial control and budgetary guidelines. Attend meetings and provide annual and other reports or submissions as required. HR Ensure compliance with employment legislation and with agreed HR policies and procedures as provided for within the CIS Staff Handbook. Maintain service area HR files and provide HR reports to the Regional Manager. Responsible for managing or supporting the recruitment of paid staff as agreed with the Regional Manager and in line with the company’s regional staffing strategy and CIS HR policies and procedures. Promoting CIS Undertake publicity and research initiatives appropriate to the development of the service at the service area level within CIB Financial Controls and procurement requirements. Contribute to and support regional publicity and research initiatives in conjunction with the Regional Management Team. Contribute to and support the development and implementation of a regional communications strategy in conjunction with the Regional Management Team. Contribute to and support the development and implementation of an outreach strategy in conjunction with the Regional Management Team. Develop, manage and consolidate effective relationships with key stakeholders both locally and regionally, and undertake outreach and other service related activities, as required. Contributing to CIS Regional and National Development Work collaboratively as part of the Regional Management Team to implement the organisation’s Strategic Plan. Contribute towards the development of policy and strategy at a national level in conjunction with the CIS Regional Manager. Support the Regional Manager on projects, innovations and developments within the organisation, and in the strategic planning for the service. Facilities Management Oversee the effective maintenance and management of CIC premises in the specified service area. Act as key liaison for all ICT issues and developments in the specified service area in liaison with CIB IT Support and the Regional Manager. Where appropriate, identify new premises opportunities, relocation or renovation projects and make recommendations to the Regional Manager for progressing such initiatives. Project manage approved projects in consultation with the Regional Manager and other approved project partners. Health and Safety Ensure the regional health and safety plan is implemented within the service area and follow all reporting guidelines regarding incidents or accidents at work. Participate in health and safety teams and initiatives within the region. Other Responsibilities The Development Manager will also be required to perform other duties appropriate to the role from time to time. Be open to working unsocial hours as may be required from time to time and willingness to attend evening and occasional weekend events. Time Off In Lieu arrangements apply in all such circumstances. Person Specification Essential Qualifications A relevant third level qualification social sciences, humanities, law, HR, management Level 8 on the NFQ framework and Minimum of 3 years experience in a managerial role in a similar environment or Less formal qualifications will be considered if candidates can demonstrate significant managerial experience minimum 5 years in a similar work environment Desirable Qualifications Management qualification Information, advice, advocacy qualification Essential knowledge and experience Significant experience in managing and or delivering a complex service as relevant to this role minimum 3 years Operational experience in managing and delivering change in a complex environment as relevant to this role Experience of managing a team Extensive knowledge of rights, entitlements and social policy issues relevant to CIS Excellent interpersonal and communication skills Excellent standard of written English, report writing and evaluation skills Excellent IT and service data or case management software skills Experience of and commitment to capacity building among staff and organisations Strong leadership skills with a track record of innovation and implementing organisational improvements High degree of personal integrity Knowledge of and experience in coaching, mentoring and or staff training Ability to monitor and evaluate quality of service outputs and outcomes Experience of managing and motivating others and supervising professional practice A deep understanding of the needs of people with disabilities, of marginalised groups, persons in vulnerable situations, and the barriers experienced in accessing services Excellent judgement, with flexibility and problem solving abilities Experience in oral presentations and public speaking Knowledge and understanding of data protection obligations Desirable skills, abilities and experience Knowledge of community development Experience in project management Experience in delivering information, advice and advocacy, including representative advocacy services to the public and collaborative practice with other agencies Flexibility of approach and innovative thinking towards project or strategic work Networking skills Experience in facilities management Experience in health and safety management Core and special aptitudes, and skills Effective interpersonal and communication skills Ability to work as part of a management structure Management and delivery of results Leadership and management skills Analysis and decision making skills Administration, organisational and IT skills This is a temporary, part time position, subject to satisfactory completion of a six month probationary period. The period of probation may be extended at the discretion of the Regional Manager. The successful candidate will be available to work 17.5 hours per week. There may be a requirement to work evenings from time to time. Salary: Scale range of €51,249, €52,897, €54,547, €56,197, €56,819, €58,499, €61,648, €63,078, €64,812, €66,361 maximum, €67,295 LSI1, €68,228 LSI2. Salaries calculated on a pro rata basis for part time staff. Incremental Credit: It is expected that all new entrants to South Connacht CIS will be appointed at point one of the salary scale. However, South Connacht CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Connacht CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution minimum 5 percent of salary, employer contribution 7 percent of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age currently 66.
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 100070 Vacancy Type : Permanent Post Date : 20-Apr-2026 Close Date : 04-May-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing best in class customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a Permanent role, based in Blackrock (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Deputy Store Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see what we’re all about. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
