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The Role: The position of Staff Officer Library Service is a front line supervisory position with responsibility for managing the performance of a section within the Library Services of the Council. The person will work as part of a multidisciplinary team within the library service, assisting with the implementation of work programmes to achieve goals, targets and standards set out in the Departmental and Team development plans. A Staff Officer is expected to use initiative, work to a high standard and have excellent interpersonal and communication skills. QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo, at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION Each candidate must, on the latest date for receipt of completed application forms: i. (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, And (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), Or (ii) have obtained a comparable standard in an equivalent examination, Or (iii) hold a third level qualification of at least degree standard, Or (iv) be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Library Assistant or analogous post. Recruitment of the post of Staff Officer (Grade V) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities and Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iv) Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Staff Officer within the library services, the ideal candidate will demonstrate the following knowledge, skills and competencies: • Knowledge and understanding of the structure and functions of local government, of current local government issues, priorities and concerns and of the key influencers of local government in relation to the library services • Understanding of the role of a Staff Officer - Library Service • Ability to support the library team • Understanding and dedication to customer service • Knowledge and working experience of ICT systems and their benefits • An ability to ensure strong governance and ethics standards are adhered to and maintained • Ability to motivate and encourage staff to achieve maximum performance by supporting the current Performance Management and Development System (PMDS) • An ability to work under pressure to tight deadlines in the delivery of key operational objectives • Be self-motivated with ability to work on own initiative • Have strong interpersonal and communications skills and be capable of representing the Council in a professional and credible manner with all stakeholders • Have an awareness of the implications in the workplace of the relevant legislation and regulations in the area of Health and Safety and the implications for the organisation and the employee • Demonstrates administrative skills including report writing, Finance and IT competencies to deliver on organisational objectives Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form: The competences for the role of Staff Officer – Library Service are: COMPETENCY BEHAVIOURS Delivering Results • Makes decisions in a timely and well-informed manner • Translates the business or team plan into clear priorities and actions for their area of responsibility • Implements high quality service and customer care standards • Plans work and allocation of staff and other resources effectively Performance Through People • Leads and develop the team to achieve corporate objectives • Effectively manages performance • Managing conflict • Demonstrates a good understanding of the components of the job • Ability to work in a team to deliver programmes and projects and to work to strict deadlines Personal Effectiveness • Personal motivation • Takes initiative and is open to taking on new challenges or responsibilities • Manages time and workload effectively • Maintains a positive and constructive and enthusiastic attitude to their role • Commitment to integrity and good public service values • Effective interpersonal, presentation and communications skills • Effective written and verbal skills Understanding Purpose and Change • Understanding the structures and environment within which the library service operates and the role of the Staff Officer – Library Service in this context • Has knowledge and understanding of Local Authority functions and structures including those of the library service • Understands key challenges facing the Local Authority sector • Understand the need for change and get this across persuasively to others • Make a positive case for change and elicit commitment from others • Implement change in an orderly and determined manner JOB SPECIFICATION The office is wholetime, permanent and pensionable. A panel will be formed from which permanent and temporary appointments may be made. SALARY: €52,239 - €53,799 - €55,392 - €57,019 - €58,657 - €60,567 (1st LSI) - €62,484 (2nd LSI). Rates as at 1/02/2026 Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services, which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTION: Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. The successful candidate must be available to work weekend and evening work as part of normal roster. Rotas may be amended periodically in response to the library service needs. PROBATION: When a person is not already a permanent officer of a Local Authority within the public service Ireland and is appointed to a permanent office the following provisions shall apply, that is to say: a. There shall be a period after such appointment takes effect during which such person shall hold office on probation. b. Such period shall be one year. c. Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. ANNUAL LEAVE Annual leave entitlement for the position of STAFF OFFICER - LIBRARY SERVICE is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. DUTIES The main duties and responsibilities of the STAFF OFFICER - LIBRARY SERVICE will be consistent with the provision of a modern 21st century public library service that is responsive to the changing requirements of customers of all ages and abilities. The duties will include but are not limited to the following: Supervision of employees in supporting roles up to position/grade of Senior Library Assistant, including assigning duties and workload Supporting the Library Management team, Senior Librarian/Branch Manager in the implementation of work programmes and initiatives in delivering the National Library Strategy and the local dlr Library Development Plan and as required by the Council’s Corporate and Operational Plans Responsibility for the supervision of delivery of service within the library service Manage conflicting demands within a team environment and to prescribed timelines and deadlines Provide on-going motivation and support to employees in the department/section including resolving day to day problems and identifying training and development requirements as appropriate Ensure full compliance with all organisational policies and procedures including grievance and disciplinary, performance management and attendance management Communicate and liaise effectively with colleagues, managers and customers in relation to operational matters for their section Compile, prepare and present reports as necessary Carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making Such other duties as may be assigned from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to a) The local authorities or bodies for which the Chief Executive is Chief Executive, and b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f. A non-EEA citizen who is a parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4). LOCATION AND RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dún Laoghaire-Rathdown County Council reserves the right to assign Employees to any premises in use by the Council, now or in the future subject to reasonable notice. RECRUITMENT: Pursuant to article 8 of the Local Government (Appointment of Officers) Regulation, 1974, the Minister has given directions as follows: i. Selection of candidates for appointment shall be by means of a competition based on an interview conducted by or behalf of the Local Authority. The interview will be competency based and marks will be awarded under the competency skill sets identified for the position of Staff Officer – Library Service as outlined above. Candidates will also be required to demonstrate knowledge of the key duties and responsibilities for this role. Please note that the interview may be held in person or online. ii. DLRCC reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Following receipt of all applications, job applicants may be shortlisted for assessment based on the extent to which they meet the criteria from the job description and/or where it would not be practical to interview all applicants. Aptitude Testing may in some circumstances be used to facilitate the shortlisting process. If required, the testing will be performed through a 3rd party provider and submission of an application for employment is regarded as consent to share your information for the purposes of short-listing and recruitment. Your information will be provided for the sole purpose of shortlisting suitable candidates and for no other purpose. Dún Laoghaire-Rathdown County Council will ensure any 3rd party fully complies with GDPR and Data Protection legislation. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/experience on the application form and also to demonstrate sufficient evidence of the competencies required for this position under each competency heading which are detailed above. Short-listing does not suggest that candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. Short-listing may take the form of Desk-top Short-listing, Aptitude Test and/or Preliminary Interview or combinations thereof. iii. If a candidate wishes to appeal either a short-listing or interview board decision, they must do so within five working days of being notified of this decision. The appeal must clearly state the grounds of appeal which must be emailed to The Appeals Officer recruitment@dlrcoco.ie , the HR Department will evaluate the grounds of the appeal. If grounds for an appeal are not upheld, HR Management will notify the candidate in writing of this outcome and no further action will be taken. If the grounds upon which the appeal is made are upheld, the HR Department will notify the candidate of this outcome and corrective action will be taken. The decision of the HR Department on the appeal is final. iv. Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the
DML Staff Nurse General - Addiction Services
Please note: Location of post (Post ref: SN115807) There is currently 1 permanent / whole-time vacancy available in Rialto Primary Care Centre, 383 South Circular Road, Rialto, Dublin 8, D08EOX7 (Post Ref:SN227765) There is currently 0.6 permanent/ Part-time vacancy available in Bray Primary Care Centre, Killarney Road, Bray, Co. Wicklow. A98KW13. A panel may be formed as a result of this campaign for Dublin Midlands from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal enquiries We welcome enquiries about the roles. (Post ref: SN115807)-Rialto PCC Contact Celine Casey Clinical Nurse Manager 2 Mobile: 087 331 8638 E-mail: celine.casey1@hse.ie Orlaith Carey Clinical Nurse Manager 2 Mobile: 086 8392373 E-mail: Orlaith.carey@hse.ie (Post Ref:SN227765):Bray PCC Contact Aideen Ievers Clinical Nurse Manager 2 Mobile: 0879004978 E-mail: aideen.ievers@hse.ie Contact Noreen Geoghegan Director of Nursing Mobile: 087 6886317 E-mail: noreen.geoghegan@hse.ie Details of service Our aim is to ensure that there is delivery of effective, quality assured and client centred Nursing care to clients with substance use disorders, reducing the harm to their health caused by their drug use. Rialto Primary Care Centre: The Nursing team consists of approximately 20 staff nurses in 11 Addiction centres across south Dublin city and the wider South Dublin area. There are also two Drug Liaison Midwives and a Hepatitis C Clinical Nurse Specialist, and a Clinical Nurse Specialist in youth drug and alcohol services. The management team consists of a Director of Nursing and two Clinical Nurse Managers. Bray Primary Care Centre: The Nursing team consists of approximately 5 staff nurses in 3 Addiction centres across Dublin South, Dun Laoghaire, and East Wicklow Community Healthcare East (DSDLEW). There is a Drug Liaison Midwife, a Hepatitis C Clinical Nurse Specialist, and an Advanced Nurse Practitioner in youth drug and alcohol services. The management team consists of a Director of Nursing and one Clinical Nurse Manager. The nursing team functions from Monday to Friday, 9am until 5pm, with some clinics providing an evening nursing service from 5pm until 8pm. Nurses may be required (after the initial orientation period) to work alone alongside the multi-disciplinary team consisting of doctors, general assistants, onsite pharmacists, counsellors, and rehabilitation integration staff. Nurses are responsible for completing initial assessments for clients who wish to start on a treatment programme. Data collected by the nurse during initial assessments are used to populate the national waiting list, Service Performance Indicators, and the National Drug Treatment Reporting System. Nurses work collaboratively with other agencies, for example mental health teams and primary care teams, to improve wellbeing and health outcomes for all clients attending the service. Nurses promote principles of self-care and empower service users to access and use health resources in their community. Nurses use bespoke care planning specific to each service user’s presenting issues. Nurses perform point of care testing, for example testing for hCG in urine specimens. The role includes venepuncture, wound management, vaccination, and responding to medical emergencies. Nurses are provided with training in line with national requirements and training specific to the addiction service, most training is provided in-service. Nurse meetings are held every month, to evaluate ongoing service needs, implement changes in line with new evidence-based practise, and distribute information.
Grasp Graduate Digital Learning And Content Officer
The Graduate Digital Learning & Content Officer will support the development and promotion of the GRASP Programme by assisting with the creation of digital learning content and supporting online communications. The role will involve converting course materials into digital formats, supporting the development of online and blended learning resources, and creating engaging content for the GRASP website and social media platforms. The successful candidate will contribute to enhancing the accessibility and visibility of GRASP training programmes while supporting the programme’s objectives in developing green skills within the construction and retrofit sectors.
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry offices, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
Information Officer
The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (COTY, National Carers Week, Respite weekends, Training & Education). The Information Officer (IO) will work with the Support Manager Kildare and West Wicklow. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Manager in the administration of carer supports including but not limited to scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. Organisational Relationships Reports to: Support Manager Kildare and West Wicklow Direct reports: N/A External liaison: Family carers, community and voluntary providers, statutory providers including the HSE, members of the public. Main Responsibilities The Information Officer will have responsibility for the following: Family Carer Supports Respond to carer queries and provide information/signposting to Family Carers Ireland (FCI) resources available for carers including but not limited to; Membership, the website, online training & education and other community-based supports and services. Work collaboratively in supporting the Support Manager in organising clinics, appointments, facilities etc. Conduct Carer Star conversations with carers in line with the carer engagement process and refer to Support Manager as appropriate. Conduct welcome calls to family carers in a timely and effective manner. Respond calmly and appropriately to carers in line with training provided. Support the development and updating of the local community-supports directory. Reporting Maintain records in accordance with GDPR of contacts with family carers, engagements with staff and other records required by the organisation as set out in organisational policies, procedures and guidelines. This includes proficient use of the CRM. Adhere to all internal procedures in spending and controlling the Organisation’s funds. Follow all organisation policies and procedures with respect to reporting and engaging in the investigation of any safeguarding issues, Children First compliance requirements or complaints. Proactively collate data and information to inform KPIs, business plans and the annual report and externally where applicable. Fundraising Engage with the organisation, promotion, and delivery of fundraising activities and events. Liaise with fundraising partners, sponsors and donors. Administrative Duties Perform administrative duties and provide support to your Support Manager; this may include typing, photocopying, filing and contacting people via phone, email or text. Manage incoming and outgoing post. Create and maintain files in line with policies and procedures. Enter data related to KPIs onto agreed spreadsheets. Process applications for POBAL Alarms if applicable. Comply with all internal processes for the processing of invoices and work closely with the Finance department to ensure accuracy of same. Ensure purchasing is in line with the Organisation’s policies and procedures. Complete other administrative duties as required. Systems and Databases Enter data onto the Organisation’s CRM / Excel / Jotform and other platforms as required in line with policies and procedures. Set up online appointments and manage bookings for carer education programmes, support groups etc. Use the Organisation’s finance system to generate POs and other IT systems as required. Teamwork Operate in good faith, honesty, respect, trust and kindness. Contribute to the development and functioning of the Organisation by working collaboratively with colleagues as required. Work with colleagues to engage in reflective practice and case review; sharing expertise and knowledge. Performance Management Carry out your position and responsibilities in line with the Organisation’s values, policies, procedures and processes. Undertake all reasonable work instructions in a timely and professional manner. Actively participate in training and performance management initiatives. Ask questions to clarify understanding of job expectations, communications, projects and other workplace initiatives. Manage time effectively to deliver on tasks assigned. Practice self-care and open communication. Attend team meetings and events as required. Policies & Procedures Adhere to the Organisation’s policies and procedures and agreed quality systems. Ensure the Organisation’s Health and Safety policy and procedures are adhered to and carry out roles and responsibilities as detailed. Other Duties Undertake other duties as may be required and assigned by the Organisation from time to time. Qualifications, Skills & Experience Minimum Leaving Certificate (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. Ability to prioritise tasks and work within a dynamic environment. Excellent IT Skills, mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom and MS Teams. Flexibility in attitude and approach to the job and willingness to help others. Reflective approach to work with willingness to learn and desire to implement a culture of continuous improvement. Strong work ethic with excellent attention to detail. Effective time management and organisational skills with ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and ability to establish rapport with a diverse range of people. Ability to work autonomously and within a team. Fluency in English (written and verbal). Experience working in a highly confidential environment. Fundraising experience desirable. Full driving licence with access to own car. First Year Deliverables As agreed with line manager.
Information Officer
The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (COTY, National Carers Week, Respite weekends, Training & Education). The Information Officer (IO) will work with the Support Manager Kildare and West Wicklow. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Manager in the administration of carer supports including but not limited to scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. Organisational Relationships Reports to: Support Manager Kildare and West Wicklow Direct reports: N/A External liaison: Family carers, community and voluntary providers, statutory providers including the HSE, members of the public. Main Responsibilities The Information Officer will have responsibility for the following: Family Carer Supports Respond to carer queries and provide information/signposting to Family Carers Ireland (FCI) resources available for carers including but not limited to; Membership, the website, online training & education and other community-based supports and services. Work collaboratively in supporting the Support Manager in organising clinics, appointments, facilities etc. Conduct Carer Star conversations with carers in line with the carer engagement process and refer to Support Manager as appropriate. Conduct welcome calls to family carers in a timely and effective manner. Respond calmly and appropriately to carers in line with training provided. Support the development and updating of the local community-supports directory. Reporting Maintain records in accordance with GDPR of contacts with family carers, engagements with staff and other records required by the organisation as set out in organisational policies, procedures and guidelines. This includes proficient use of the CRM. Adhere to all internal procedures in spending and controlling the Organisation’s funds. Follow all organisation policies and procedures with respect to reporting and engaging in the investigation of any safeguarding issues, Children First compliance requirements or complaints. Proactively collate data and information to inform KPIs, business plans and the annual report and externally where applicable. Fundraising Engage with the organisation, promotion, and delivery of fundraising activities and events. Liaise with fundraising partners, sponsors and donors. Administrative Duties Perform administrative duties and provide support to your Support Manager; this may include typing, photocopying, filing and contacting people via phone, email or text. Manage incoming and outgoing post. Create and maintain files in line with policies and procedures. Enter data related to KPIs onto agreed spreadsheets. Process applications for POBAL Alarms if applicable. Comply with all internal processes for the processing of invoices and work closely with the Finance department to ensure accuracy of same. Ensure purchasing is in line with the Organisation’s policies and procedures. Complete other administrative duties as required. Systems and Databases Enter data onto the Organisation’s CRM / Excel / Jotform and other platforms as required in line with policies and procedures. Set up online appointments and manage bookings for carer education programmes, support groups etc. Use the Organisation’s finance system to generate POs and other IT systems as required. Teamwork Operate in good faith, honesty, respect, trust and kindness. Contribute to the development and functioning of the Organisation by working collaboratively with colleagues as required. Work with colleagues to engage in reflective practice and case review; sharing expertise and knowledge. Performance Management Carry out your position and responsibilities in line with the Organisation’s values, policies, procedures and processes. Undertake all reasonable work instructions in a timely and professional manner. Actively participate in training and performance management initiatives. Ask questions to clarify understanding of job expectations, communications, projects and other workplace initiatives. Manage time effectively to deliver on tasks assigned. Practice self-care and open communication. Attend team meetings and events as required. Policies & Procedures Adhere to the Organisation’s policies and procedures and agreed quality systems. Ensure the Organisation’s Health and Safety policy and procedures are adhered to and carry out roles and responsibilities as detailed. Other Duties Undertake other duties as may be required and assigned by the Organisation from time to time. Qualifications, Skills & Experience Minimum Leaving Certificate (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. Ability to prioritise tasks and work within a dynamic environment. Excellent IT Skills, mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom and MS Teams. Flexibility in attitude and approach to the job and willingness to help others. Reflective approach to work with willingness to learn and desire to implement a culture of continuous improvement. Strong work ethic with excellent attention to detail. Effective time management and organisational skills with ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and ability to establish rapport with a diverse range of people. Ability to work autonomously and within a team. Fluency in English (written and verbal). Experience working in a highly confidential environment. Fundraising experience desirable. Full driving licence with access to own car. First Year Deliverables As agreed with line manager.
Information Officer
Responsible to: Reporting to the Development Manager on a day-to-day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties: The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services. The delivery of outreach services through Citizens Information Services and other outlets as required. Follow up work arising from information and/or advocacy sessions with clients. Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board Citizens Information website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. To co-operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on joint-initiatives from time to time. Operation of query management, advocacy case management and data collection/statistical analysis systems. Operation of systems for monitoring and evaluation of the service. Undertaking publicity and promotional initiatives appropriate to the development of the service. Assisting in any research and/or social policy initiatives appropriate to the development of the service. Identifying and feeding back to the Citizens Information Board, issues that have social policy implications. Representing the CIS at conferences etc. as decided by the Board or Development Manager. Such duties (including administrative duties) as may be assigned from time to time by the Development Manager. Minimum Education Qualifications and Attainments: Educated to Leaving Certificate standard, or equivalent, with a minimum of one year’s experience of working in an information, advice, or advocacy setting. or Less formal academic qualifications with a minimum of three years’ experience of working in an information, advice, or advocacy setting. Essential Knowledge and Experience: An understanding of the issues around the provision of, and access to information, advice and advocacy services. Working knowledge and understanding of how the social welfare, health and income tax systems operate in general and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, education. Excellent organisational, administrative and IT skills. Desirable Skills, Abilities and Experience: Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. Strong communication skills, both orally and in writing. Have previous experience in the information or voluntary sector. Proven ability to represent, negotiate and communicate on a client’s behalf. Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by the CIS. Ability to interpret and implement organisational policy. Successful Candidate will be: Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services. Have an understanding and knowledge of the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board and knowledge of volunteering, with reference in particular to the distinctive characteristics of an organisation which provides a service to the public through the agency of trained volunteer personnel. Be open to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekends. Time Off In Lieu (TOIL) arrangements apply in all such circumstances. This is a permanent position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager / Regional Manager. The successful candidate will be available to work 17.5 hours per week (part time). There may be a requirement to work evenings from time to time. Salary Scale: Range of €34,672, €37,201, €39,755, €41,656, €43,497, €45,977, €47,781, €49,599 (max), €51,251 (LSI1), €52,900 (LSI2). Salaries pro-rata for part-time work. Incremental Credit: It is expected that all new entrants to North Munster CIS will be appointed at point one of the salary scale. However, North Munster CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Munster CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: 23 days 24 days (upon completion of 2 years’ service) 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Senior Training Advisor/Authorised Officer
Job Title Senior Training Advisor/Authorised Officer - Dublin College Loughlinstown Grade Grade VII Nature and Duration of Contract Permanent in accordance with General Conditions of Employment. Department / Function Senior Training Advisor/Authorised Officers (STA/AO) provide a critical role in ensuring a high quality on-the-job experience in apprenticeship. STA/AO’s approve employers before they can register apprentices, progress the registration of apprentices and provide a point of contact for apprentices in addition to general monitoring of compliance with the Code of Practice for apprenticeship. Reporting To Designated member of Management Team Loughlinstown Location of Post Dublin College Loughlinstown Salary Scale €60,610 p.a. - €73,516 p.a. Long service Increment 1, €76,149 after three years satisfactory service at the maximum. Long Service Increment 2, €78,794 after three years satisfactory service at LSI 1 New appointees to any grade start at the minimum point of the scale. Incremental credit is normally granted on appointment, in respect of current experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Annual Leave 29 working days per annum (pro-rata). Working Week 35 hours per week (exclusive of one hour lunch) Probation In accordance with S.I. No. 686/2022 - European Union (Transparent and Predictable Working Conditions) Regulations 2022, the period of probation shall not exceed 12 months. Superannuation Membership of the ETB Superannuation Scheme and of the ETB’s Spouses and Children’s Scheme is automatic and compulsory. A panel may be formed from which future similar vacancies may be filled; such panel will remain active for a maximum period of 6 months. Dublin and Dun Laoghaire Education and Training Board is an equal opportunity employer. Recruitment to posts within the ETB is on the basis of qualifications and the ability to carry out the responsibilities of the grade or post. Citizenship Requirements Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreement may also apply. Please visit the link below for updates to these requirements: https://www.workplacerelations.ie/en/what_you_should_know/coming_to_work_in_ireland/ Please note you must advise if a work permit is required by you before commencing employment with Dublin & Dun Laoghaire ETB. This requirement should be notified as soon as possible. Equality, Diversity & Inclusion In accordance with ETB’s commitment to equality of opportunity for all job applicants, you are asked to request any reasonable accommodation in sufficient time to ensure you can participate fully in the recruitment process. Please contact recruitment@ddletb.ie should you require any assistance. Job Objectives Duties and Responsibilities
Stride Graduate Accelerator Digital Officer
Job Purpose: To support the delivery of digital social innovation solutions and transformational digital projects within the STRIDE programme. The post holder will assist in the development, testing and implementation of digital solutions designed to address key challenges facing rural communities. The role provides a structured graduate development opportunity, enabling the post holder to gain practical experience in digital innovation, project delivery and stakeholder collaboration. Working alongside the Digital Social Innovator and Digital Transformation Projects Lead, the post holder will contribute to digital transformation activities that enhance service delivery, promote digital inclusion and support long-term community sustainability in rural areas. Contract Type: Full Time Fixed Term Contract – 1 year with possible extension. Location: Enniskillen Workhouse However, travel to other campus sites may be required. Campuses are situated in: (Dependant on future developments, the College may reserve the right to relocate staff to other campuses of South West College.) Main Duties and Responsibilities: Support Digital Social Innovators in the development, testing and refinement of digital social innovation solutions within the STRIDE programme. Assist with systems design, software configuration and prototyping activities supporting the development of digital solutions. Support user research, testing and engagement activities with community groups, statutory agencies and partners to inform the development and refinement of digital solutions. Provide delivery-level support to transformational digital projects delivered in collaboration with consortium partners. Assist with the development, testing and piloting of digital prototypes supporting project delivery. Support the coordination of technical inputs across project partners as required. Maintain and update technical documentation and digital assets associated with solution development and project outputs. Support the uploading, structuring and maintenance of digital solutions and resources on the STRIDE Empowering Communities Portal. Assist in the preparation of technical summaries, user guidance and supporting materials for digital solutions. Support the collection and organisation of evidence relating to solution development and programme outputs, including technical case studies and reporting requirements. Participate in cross-border project meetings, workshops, demonstrations and knowledge exchange activities with community, statutory and consortium partners. Provide assistance in The Workhouse office and administration duties including reception cover, dealing with visitor and business user queries and providing event and meeting support. General Duties The post holder is expected to: Ensure that the College continues to develop as an inclusive, student-centred organisation, providing a high-quality curriculum that is dynamic and meets the learning needs of students and the demands of the economy. Promote and act as advocate for the implementation of the vision, mission and core values of the College. Contribute to the ongoing development and implementation of the College’s Health & Safety policy. Ensure the College’s Equality policy is implemented in all areas of responsibility. Implement marketing initiatives to ensure an effective profile of the College and its activities. Participate, as required, in the recruitment and selection of staff for the College in accordance with procedures. Abide by the College’s Code of Conduct and seek to promote the College positively at all times. Abide by all college procedures and ensure these are implemented in the area of responsibility. Undertake any other reasonable duties and responsibilities as requested. This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. It is anticipated that the post-holder will assume additional responsibilities as and when new projects and/or areas of focus for the College develop. The College reserves the right, in consultation with the post-holder, to amend the job description to meet the changing needs of the College. Salary: £26,824 – £31,537 per annum
DML Staff Nurse, Mental Health Services
Please note the following: Location of post There is currently permanent / specified purpose / part time / whole-time vacancy available in Kildare West Wicklow, Dublin South Central, St James Mental Health services and Child and adolescent Mental Health services A panel may be formed as a result of this campaign for Dublin South, Kildare & West Wicklow within Dublin and Midlands Regional Health Area from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal enquiries We welcome enquiries about the role. · Linda Hutton – Director of Nursing (Interim) KWW Mental Health Email: linda.hutton@hse.ie Mobile: 0872073428 · Mayil Veerasamy-ADON, Dublin South Central& Tallaght services Email; mayil.veerasamy@hse.ie Mobile;0876754334 · Gary Timmons –ADON , St. James Mental Health services Email; gary.timmons@hse.ie Mobile ;0867705570 · Isobel Donnelly, Director of Nursing, Linn Dara, CAMHS. Email Isobel.donnelly@hse.ie , Mobile ;0868151098 Purpose of the post The Staff Nurse (Mental Health) will assess, plan, implement and evaluate care to the highest professional and ethical standards within the model of nursing care practiced in that care setting.
